Netgear AirCard 782S User Guide
AirCard
®
782S Mobile Hotspot
User Guide
2400353 Rev 1
Preface
Important
Notice
Safety and
Hazards
Due to the nature of wireless communications, transmission and reception of data can
never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally
lost. Although significant delays or losses of data are rare when wireless devices such as
the NETGEAR® modem are used in a normal manner with a well-constructed network,
the NETGEAR modem should not be used in situations where failure to transmit or
receive data could result in damage of any kind to the user or any other party, including
but not limited to personal injury, death, or loss of property. NETGEAR accepts no
responsibility for damages of any kind resulting from delays or errors in data
transmitted or received using the NETGEAR modem, or for failure of the NETGEAR
modem to transmit or receive such data.
Do not operate the NETGEAR modem in areas where blasting is in progress, where
explosive atmospheres may be present, near medical equipment, near life support
equipment, or any equipment which may be susceptible to any form of radio
interference. In such areas, the NETGEAR modem MUST BE POWERED OFF. The
NETGEAR modem can transmit signals that could interfere with this equipment.
Do not operate the NETGEAR modem in any aircraft, whether the aircraft is on the
ground or in flight. In aircraft, the NETGEAR modem MUST BE POWERED OFF. When
operating, the NETGEAR modem can transmit signals that could interfere with various
onboard systems.
The driver or operator of any vehicle should not operate the NETGEAR modem while in
control of a vehicle. Doing so will detract from the driver or operator's control and
operation of that vehicle. In some states and provinces, operating such communications
devices while in control of a vehicle is an offence.
Limitation of
Liability
The information in this manual is subject to change without notice and does not
represent a commitment on the part of NETGEAR. NETGEAR AND ITS AFFILIATES
SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL,
GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES
INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED
PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY NETGEAR
PRODUCT, EVEN IF NETGEAR AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY
THIRD PARTY.
Notwithstanding the foregoing, in no event shall NETGEAR and/or its affiliates
aggregate liability arising under or in connection with the NETGEAR product, regardless
of the number of events, occurrences, or claims giving rise to liability, be in excess of
the price paid by the purchaser for the NETGEAR product.
Rev 1 Oct.13 3
AirCard 782S Mobile Hotspot User Guide
Patents This product may contain technology developed by or for NETGEAR Inc. This product
includes technology licensed from QUALCOMM
®
.
Copyright © 2013 NETGEAR, Inc. All rights reserved.
Trademarks NETGEAR, the NETGEAR logo, AirCard, and Watcher are trademarks of NETGEAR, Inc. in
the United States and/or other countries. Other brand names mentioned herein are for
identification purposes only and may be trademarks of their respective holder(s).
Windows
Macintosh
U.S. and other countries.
QUALCOMM
license.
Other trademarks are the property of their respective owners.
Information is subject to change without notice.
®
and Windows Vista® are registered trademarks of Microsoft Corporation.
®
and Mac OS X® are registered trademarks of Apple Inc., registered in the
®
is a registered trademark of QUALCOMM Incorporated. Used under
4 2400353
Contents
Get Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Know Your Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Manage your Device and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Power button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
LCD touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
LCD screen elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Set up and connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Install the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Install the SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Tethered mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
AirCard Watcher app for Smartphones and Tablets . . . . . . . . . . . . . . . . . . . . . . . 16
Hotspot homepage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Security credentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Use Your Mobile Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
View data usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Manage Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Choose a Wi-Fi Profile (Enable / disable Main Wi-Fi, Guest Wi-Fi, Dual-Band
Wi-Fi) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Add a wireless device to your Wi-Fi network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Add a wireless device manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Add a WPS-enabled device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Set maximum number of connected devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
View / block connected users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Configure mobile broadband. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Set auto connect options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Rev 1 Oct.13 5
AirCard 782S Mobile Hotspot User Guide
Messages and Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
View SMS messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
View alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Adjust Wi-Fi settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Adjust display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Recharge the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Jump Boost (Charge) another device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Change Wi-Fi network names and passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using the LCD Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Change Homepage login settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Change device encryption security settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
View details about your mobile hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Update mobile hotspot software and firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Replace the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Hotspot software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Download (backup) and restore settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Manage Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Set Wi-Fi network options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Set MAC filter mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Block list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Allow list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Enable SIM security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
6 2400353
Contents
Configure mobile broadband. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
View WAN information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Enable port forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Enable port filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Enable VPN passthrough . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Configure APN details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Enable DMZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Set LAN options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Enable / disable GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Set the GPS Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Set the GPS measurement unit type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Use GPS to track your location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Why can’t I connect a device to the Hotspot? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Why can’t I access the Internet? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
My battery has not charged while in use and connected to the charger . . . . . . . . . 59
The signal indicator is always low. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
The download or upload speeds are very slow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
How do I go back to the Homepage (web interface)?. . . . . . . . . . . . . . . . . . . . . . . . . 60
What do I do if I forget my Main or Guest Wi-Fi Password . . . . . . . . . . . . . . . . . . . . 60
What do I do if I forget my Admin Login or the Homepage URL? . . . . . . . . . . . . . . . 60
How do I disconnect from the mobile broadband network?. . . . . . . . . . . . . . . . . . . . 61
The Connect / Disconnect button on the Homepage doesn’t work.. . . . . . . . . . . . . 61
How can I extend the life of the battery? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
How do I turn the Hotspot off? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
How do I find out how many users are connected to my Hotspot’s Wi-Fi networks?
61
The LCD screen is not lit. How do I know if the Hotspot is still powered on? . . . . . 62
How do I find my computer’s IP address? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
How do I find a device’s MAC address? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Rev 1 Oct.13 7
AirCard 782S Mobile Hotspot User Guide
Where can I find more information? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
The Wi-Fi network name does not appear in the list of networks. . . . . . . . . . . . . . . 65
The No Signal icon appears on the LCD screen / Homepage.. . . . . . . . . . . . . . . . . . . . 65
Unable to access the Homepage when connected to a VPN. . . . . . . . . . . . . . . . . . . . 65
Unable to connect a computer running Windows® Vista® to the Hotspot. . . . . . . . 65
Unable to connect hotspot to your service provider’s mobile broadband network 66
Unable to connect to the Internet when tethered to a Windows XP system. . . . . . 66
Reset the Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
SIM not installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
SIM Error — Check SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
SIM Locked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
SIM MEP Locked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Temperature-related alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Connection alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Supported RF bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Proper Battery Use and Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Regulatory information for EU countries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
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1: Get Started
This chapter provides an overview of AirCard® 782S Mobile Hotspot
features, and instructions on how to set up your mobile hotspot and
connect to the Internet.
Know Your Device
Your mobile hotspot enables you to create a Wi-Fi access point anywhere
there is cellular network coverage. You can use that Wi-Fi access point to
connect your laptop and other Wi-Fi capable devices to your service
provider’s mobile broadband network and connect to the Internet.
You can also use your mobile hotspot in tethered mode by connecting it to
your laptop with the USB cable to access the Internet.
Additional features include:
• Touchscreen LCD interface — Manage your hotspot settings, data
• On-screen keyboard for changing your Wi-Fi network names and
• Jump Boost — Boost another device’s battery using the Jump Boost
• GPS
• Wi-Fi Protected Setup (WPS) — A fast, easy way to connect WPS-
• Dual band Wi-Fi — The hotspot uses a dual-band Wi-Fi radio (2.4 GHz
• Guest Wi-Fi — Set up a guest Wi-Fi network for temporary users, and
1
connection, and Wi-Fi network usage. View system and network
provider alerts and messages
passwords without accessing the web interface from your computer.
cable provided with the hotspot.
enabled devices to your Wi-Fi network.
and 5 GHz) to connect devices that support dual-band Wi-Fi at higher
throughputs.
use the main network for trusted devices.
Rev 1 Oct.13 9
AirCard 782S Mobile Hotspot User Guide
Power key
LCD touchscreen
Status LED
External antenna port #2
External antenna
SIM slot
AC adapter/ microUSB port
port #1
Manage your Device and Settings
You can manage your device and change settings using:
• The device’s LCD (see page page 11)
• The Homepage (see page 17)
• AirCard Watcher app for Smartphones and Tablets (see page 16)
Power button
Table 1-1: Power button usage
Desired result Action
Turn hotspot on Press and hold the power button for two seconds.
Turn hotspot off Press and hold the power button for two seconds.
Wake up Wi-Fi signal and
device screen
Press and quickly release the power button.
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Status LED
The LED indicates the device’s connection status:
Table 1-2: LED indicator patterns
Colour LED pattern What the pattern means
a
Blue
Amber
Blue
Single blink
(every 3 seconds)
a
Blink (every 3 seconds) Data connection is not ready (disconnected or no
a
Double blink
(every 3 seconds)
Data connection is ready for use
signal)
Data is transferring (uploading / downloading) on the
data connection
Get Started
Blue /
Amber
Amber Solid Software is installing on the device
a. LED pattern displays only if the LED feature is enabled. See below.
Slow blink, alternating blue
and amber
New software is being downloaded for installation
You can set the device to not light the LED during regular use (Data connection ready,
Data connection not ready, Data transferring).
To set the status LED behaviour:
1. On the home screen, tap Settings > Display.
2. Tap LED, then select:
· Off — The status LED will not only light up when the device is booting up or a
software update is being downloaded for installation.)
· On — The status LED follows the behaviour described in Table 1-2.
LCD touchscreen
The hotspot’s touchscreen LCD displays:
• Wi-Fi name and password
• Network signal icons (See Table 1-3 on page 12 for details.)
• Data usage details
• Wi-Fi details (Wi-Fi network management — Main / Guest Wi-Fi and Dual-Band
Wi-Fi, Wi-Fi range, connected devices, etc.)
• Device settings (screen brightness, software updates, view wireless number, etc.)
• System alerts
• Network provider messages
• Device tutorial
Use the touchscreen to:
• Personalize the hotspot and change basic settings — Use the homescreen Settings
and Wi-Fi options.
• Charge another device’s battery — Use the Jump Boost feature.
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AirCard 782S Mobile Hotspot User Guide
Signal
Network name
Network indicator
Battery
Wi-Fi network
name and
password
Data usage
Wi-Fi configuration
Configure settings
Network provider messages
System alerts
Homescreen
Number of
connected
devices
Connected to USB port
strength
GPS
Hub
For advanced settings, use a Wi-Fi enabled device to connect to the hotspot and then
visit the homepage at http://m.home.
LCD screen elements
The LCD screen uses icons and other screen elements to indicate the hotspot’s status,
configure Wi-Fi and device settings, view data usage details, and view system alerts and
carrier messages.
Figure 1-1: LCD homescreen
Table 1-3: LCD homescreen elements
Element Indicates
Signal strength / roaming
• 1 bar — low level
• 5 bars — excellent
• Triangle — roaming (connected to a network other than Telstra’s)
No signal
The type of network available.*
4G — LTE
H — HSPA and Dual Carrier
3G — 3G
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Table 1-3: LCD homescreen elements (Continued)
Element Indicates
Battery level
Indicates the charge status of the battery.
Green — 26–100%
Yellow — 11–25% (Battery is low)
Red bar — <10% (Battery is critical. Connect charger.)
Battery charging
Alerts
Tap the alert bar to view the messages.
Get Started
Default Main Wi-Fi
name and password
Guest Wi-Fi name
and password
Used by Wi-Fi enabled devices to connect to the mobile hotspot.
Displays on the LCD instead of the Main Wi-Fi name and password when
Guest Wi-Fi is enabled. Used by Wi-Fi enabled devices to connect to the
mobile hotspot, without being allowed to access the homepage or other
devices on the main network.
See Change Wi-Fi network names and passwords on page 39 if you want to
change these names and passwords.
Estimated data usage for the current billing period
Tap the data bar to view detailed information.
Devices (Shows number of connected devices)
Tap to view device details.
Wi-Fi menu (Blue when Wi-Fi is turned on)
Tap to configure basic Wi-Fi settings.
Messages (Shows number of unread messages.)
Tap to view SMS messages.
Settings menu
Tap to configure hotspot settings.
Accessories
The following accessories are included with your hotspot:
• Micro USB Jump Boost cable — Used to charge another device from the hotspot
• Micro USB cable — Used to recharge the battery or tether the mobile hotspot to
your computer
• Wall charger — Used with the USB cable to recharge the battery or to power the
mobile hotspot from a wall socket
Depending on your service provider, the following accessories may also be included:
• Charging cradle
• Extended battery
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AirCard 782S Mobile Hotspot User Guide
Gold contacts
Battery
Information on accessories is available at: http://www.netgear.com/telstraaccessories
Power sources
You can power your hotspot from:
• Rechargable battery included with the hotspot
• Wall socket using the AC adapter and USB cable
• USB port on your computer
Set up and connect to the Internet
Install the battery
1. Remove the back cover by lifting at the notch above either external antenna port.
2. Insert the battery as shown. Ensure the gold contacts on the battery line up with
the gold contacts on the device.
3. Replace the back cover.
Note: The battery comes partially-charged and ready to go. When the battery needs recharging,
follow the instructions in Recharge the battery on page 38.
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Get Started
Install the SIM
Depending on your service provider, the microSIM card may already be inserted. If you
need to insert it:
1. Remove the SIM slot cover.
2. Insert the microSIM card as shown.
3. Close the slot cover.
Connect to the Internet
To connect to the Internet:
Note: Your computer (and
other devices) can connect
to the hotspot wirelessly.
Use the USB cable mainly to
recharge the battery or
charge another device.
(You can also connect to the
Internet with the hotspot
tethered to the laptop with
the USB cable. See Tethered
mode on page 16.)
Rev 1 Oct.13 15
1. Turn on the hotspot.
Press and hold the power button for a few seconds. Once powered up, the hotspot
automatically searches for and connects to your network provider’s mobile
broadband network.
2. Connect your computer or other device to your Wi-Fi network.
a. Check that your device has Wi-Fi enabled, and search for available Wi-Fi
networks.
b. Select the Wi-Fi name displayed on the hotspot LCD screen, and connect to it.
c. When prompted, enter your Wi-Fi password, as it appears on the hotspot’s
LCD screen.
3. Launch your browser to surf the Internet.
AirCard 782S Mobile Hotspot User Guide
Note: To personalize the hotspot and change basic settings, use the LCD homescreen Settings
and Wi-Fi options. For advanced settings, use a Wi-Fi enabled device to connect to the hotspot
and then use a browser to display the homepage (http://m.home). Log in as Administrator to
make changes. (default Admin Login is admin)
Note: The LCD screen may go into sleep mode to save power. To wake up the LCD screen, press
and quickly release the power button, then tap the Unlock icon.
Tethered mode
You can use your hotspot in tethered mode (connected to a computer using the USB
cable) instead of connecting to it via Wi-Fi.
Note: The first time that you use your hotspot in tethered mode (connected to a computer using
the USB cable), drivers are loaded on your computer to support the hotspot.
Windows XP (or other Windows OS if installing the NMEA PORT)
1. On the hotspot, tap Settings > More > Driver Installation.
2. Tap Install Drivers.
3. Use the USB cable to connect the hotspot to your computer.
The hotspot installs the necessary driver.
4. Once the driver is installed, you can surf the net or go to the homepage
http://m.home to customize your hotspot’s advanced settings.
Other operating systems
1. Ensure the hotspot is powered off.
2. Use the USB cable to connect the hotspot to your computer.
The hotspot automatically powers on and installs the necessary driver.
3. Once the driver is installed, you can surf the net or go to the homepage
http://m.home to customize your hotspot’s advanced settings.
AirCard Watcher app for Smartphones and Tablets
Download and use the complimentary AirCard Watcher™ app to
view your connection, settings, and data usage from your
smartphone or tablet. Search the app store for NETGEAR AirCard.
To manage all hotspot settings, go to the homepage
http://m.home.
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Get Started
Hotspot homepage
Your hotspot comes configured and ready to use, and the touchscreen lets you manage
many basic device and Wi-Fi settings. You can also go to your hotspot’s homepage to
manage additional advanced settings.
Note: The homepage URL (http://m.home) is shown on the LCD (Settings > About) and in the
Quick Start Guide that came with your hotspot.
You must be logged in as Administrator to change settings and view detailed
information (default Admin Login is admin).
To log in as Administrator:
1. On the homepage, place your cursor in the Sign In field and type admin (the default
Admin Login).
2. Click Sign In.
Once you are logged in, you can access all of the features available on the touch screen
plus advanced features, such as:
• Change the SSID, Wi-Fi Passwords, Admin Login, and Wi-Fi encryption
• Select a custom Wi-Fi profile (Dual-Band Wi-Fi, Guest Wi-Fi)
• Set auto connect options
• View data usage
• Change advanced settings such as security settings and router options
Security credentials
Three passwords are associated with the hotspot:
• Wi-Fi password — Used to connect your computer or other Wi-Fi device to your
mobile hotspot network. This character string is unique to your device. It is
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AirCard 782S Mobile Hotspot User Guide
displayed on the main hotspot LCD screen. If the screen is blank (a power-saving
feature), press and quickly release the power button to view the information on the
screen. The default Wi-Fi Password is also printed on a label under the battery.
• Guest Wi-Fi Password — When enabled, guests can use this password to access the
Guest Wi-Fi network.
• Admin Login — Used to log into the homepage as Administrator. You must be
logged in as Administrator to use certain features and to make changes to your
hotspot settings. The default Admin Login, admin, is printed on a label under the
battery. The Admin Login can be 5–31 characters.
You can change these passwords on the homepage, http://m.home. For more
information, see Change Wi-Fi network names and passwords on page 39 and Change
Homepage login settings on page 41.
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2: Use Your Mobile Hotspot
Tap to show data usage
This chapter provides information on how to use your hotspot.
Note: To change settings you need to be logged in as Administrator. See Hotspot
homepage on page 17.
View data usage
You can view an estimate of your data usage (not accurate for billing
purposes) on the homepage and on the LCD’s home screen.
Note: The plan data counter resets automatically when the next billing cycle starts,
and the session data counter resets automatically for each session.
On the LCD touchscreen:
The home screen shows the estimated data usage for the current billing
cycle.
2
To view detailed data usage information:
1. On the home screen, tap the data usage bar
2. On the Data Usage screen, tap an option to view show detailed infor-
mation:
· Billing Cycle:
Amount of data used
Days remaining in the current cycle
The date the next cycle begins
· Current Connection:
Amount of data used in current broadband session
Time the connection started
Amount of time connection has been active
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AirCard 782S Mobile Hotspot User Guide
On the Homepage:
The homepage shows the data usage for the current billing cycle (for monthly plans) or
for the pre-paid plan, and for the current broadband session.
1. Go to the homepage. The data usage information appears for the Billing Cycle and
for the current Session.
Manage Wi-Fi
The hotspot provides the flexibility of matching its Wi-Fi radio setup to your Wi-Fi
needs by letting you choose a predefined Wi-Fi profile or customizing your own. The
Wi-Fi profile determines how the hotspot’s Wi-Fi features are used:
• Dual-band Wi-Fi (2.4 GHz and 5 GHz) — Gives you the flexibility of connecting
devices that support dual-band Wi-Fi to transfer data at higher throughputs.
• Main Wi-Fi network — Share your Wi-Fi with devices you trust.
• Guest Wi-Fi network — Share your Wi-Fi with temporary visitors without exposing
the devices on the Main Wi-Fi network or letting them access the hotspot
homepage.
By default, Main Wi-Fi is enabled and Guest Wi-Fi is disabled. If your place of business
does not allow Wi-Fi, or for any other reason you want to disable Wi-Fi and use the
mobile hotspot only in tethered mode, the mobile hotspot gives you that option.
Note: Whenever you make changes to Wi-Fi settings, the hotspot resets to activate the new
settings. Any devices connected to the hotspot will be disconnected when the hotspot resets.
Choose a Wi-Fi Profile (Enable / disable Main Wi-Fi, Guest Wi-Fi, Dual-Band Wi-Fi)
On the LCD touchscreen:
From the touchscreen, you can select from a set of basic profiles. For more detailed
profile selections, use the homepage.
1. Tap Wi-Fi > Wi-Fi Profiles.
Note: The Wi-Fi Profiles list that appears will include a ‘Custom’ option only if you are using an
advanced profile that you set up through the homepage.
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Use Your Mobile Hotspot
2. Select the profile you want to use.
3. When prompted, click Submit.
Note: When you choose a new profile, the hotspot resets. Any devices connected to the hotspot
will be disconnected when the hotspot resets.
On the Homepage:
Use the homepage to set up a profile that is more detailed than the basic profiles
selected from the touchscreen.
1. On the homepage, log in as Administrator.
2. Click Wi-Fi.
3. Select the Options tab.
4. In the Wi-Fi Profiles drop-down list, select a predefined profile or select Custom
Setup to choose your own options.
5. If you want to modify the displayed profile (even if you have selected a predefined
profile), use the following options:
· Select Enable secondary Wi-Fi network to be able to use both Wi-Fi bands
(2.4 GHz and 5 GHz)
· Select the Wi-Fi Frequency (2.4 GHz or 5 GHz) to use on the Main and / or
Secondary Wi-Fi networks.
· Select Guest Wi-Fi to use the Secondary Wi-Fi network for temporary visitors.
6. Click Submit to save your changes. (Note: If you selected a predefined profile, then
changed Frequency or Guest Wi-Fi options, the profile type changes automatically
to Custom Setup.)
Note: When you change your profile options (including disabling or enabling either Wi-Fi
network), the hotspot resets. Any devices connected to the hotspot will be disconnected when
the hotspot resets.
Add a wireless device to your Wi-Fi network
You can connect up to fifteen wireless devices such as smart phones, laptops, tablets,
digital cameras, printers, gaming consoles, and digital picture frames to your hotspot
network. (See Set maximum number of connected devices on page 23 for instructions
on setting connections for Main Wi-Fi and Guest Wi-Fi networks.)
You can add a wireless device to your Wi-Fi network manually, or if the device you are
adding is Wi-Fi Protected Setup (WPS) enabled, you can use the WPS method to
connect the device without using the Wi-Fi password.
Add a wireless device manually
1. On the wireless device you want to add to your network, view the list of available
Wi-Fi networks.
2. Connect to the network that corresponds to your hotspot network, as displayed on
the LCD.
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AirCard 782S Mobile Hotspot User Guide
3. When prompted, enter the Wi-Fi password for your hotspot network. The Wi-Fi
password is displayed on the hotspot LCD screen. (If the screen has turned off to
save power, press and quickly release the power button to wake up the screen.)
Add a WPS-enabled device
You can add a WPS-enabled Wi-Fi device to your Wi-Fi network without a Wi-Fi
password, using the homepage or the hotspot LCD screen.
On the LCD touchscreen:
1. On the home screen, tap Wi-Fi > WPS.
2. Tap Pair with Main Wi-Fi or Pair with Secondary Wi-Fi (if available).
3. Within two minutes (120 seconds), press the WPS button on the wireless device
you want to connect.
Your mobile hotspot and the wireless device will communicate and establish the
connection.
On the homepage:
1. On the homepage, log in as Administrator.
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Use Your Mobile Hotspot
2. Click Wi-Fi.
3. In the Connect tab, click WPS for either the Main Wi-Fi or Guest Wi-Fi network (if
available).
4. Choose the WPS method you want to use:
· If the device you want to connect has a WPS button:
Click WPS button pairing, and then within two minutes (120 seconds) press the
device’s WPS button, or
· If the device you want to connect has a WPS PIN associated with it:
Click Enter WPS PIN, and then enter the device’s WPS PIN.
Your hotspot and the wireless device will communicate and establish the connection.
Set maximum number of connected devices
You can connect up to fifteen wireless devices to the hotspot. These connections are
shared between the hotspot’s Main and Secondary Wi-Fi networks.
To set the number of devices that can connect to each Wi-Fi network:
On the LCD touchscreen:
1. From the home screen, tap Wi-Fi > Options.
Rev 1 Oct.13 23
AirCard 782S Mobile Hotspot User Guide
2. Tap Max Wi-Fi Devices.
3. If you want to change the total number of devices that will be allowed to access
your hotspot:
a. Select the number of devices that will be allowed to access your hotspot.
b. When prompted, tap Submit.
4. Tap the displayed split to set the number of connections available for the Main and
Secondary Wi-Fi networks.
5. Tap or to adjust the number of connections available on each of the Wi-Fi
networks (Main and Secondary).
6. When prompted, tap Submit.
On the homepage
1. Log in as Administrator.
2. Select Wi-Fi > Options.
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