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AirCard 778S
Quick Start Guide
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User Guide
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Table of contents
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Netgear AirCard 778S User Guide

NETGEAR Mingle Mobile Hotspot
User Guide
2400364 Rev.2

Table of Contents

Get Started .................................................................................................................................... 8
Your Device ........................................................................................................................... 8
System Requirements ......................................................................................................... 10
Setting Up Your Device ....................................................................................................... 10
Getting Help ......................................................................................................................... 12
Visiting the Virgin Mobile Website ................................................................................ 12
Device Basics ............................................................................................................................. 13
Components of Your Device ................................................................................................ 13
3G, and LTE Networks ........................................................................................................ 13
Internet Connection Information .......................................................................................... 15
Battery ................................................................................................................................. 15
Installing the Battery ..................................................................................................... 15
Charging the Battery .................................................................................................... 16
Power Button ....................................................................................................................... 19
Restarting Your Device ........................................................................................................ 20
LCD ..................................................................................................................................... 20
Micro-SIM ............................................................................................................................ 20
Alerts ................................................................................................................................... 20
Your Network Connection ........................................................................................................... 22
Launching Your Network Connection .................................................................................. 22
TOC i
Setting up a Guest Wi-Fi Network ....................................................................................... 22
Turning the Guest Wi-Fi Network On ........................................................................... 22
Turning the Guest Wi-Fi Network Off ........................................................................... 23
Sharing Your Connection ..................................................................................................... 24
Manually Entering the Wi-Fi Information ...................................................................... 24
Connecting Through USB .................................................................................................... 26
Making a Tethered Connection .................................................................................... 27
LCD Interface .............................................................................................................................. 29
Interpreting the LCD ............................................................................................................ 29
LCD Information Screens .................................................................................................... 30
Mingle Manager (Browser) Interface ........................................................................................... 34
Home Page .......................................................................................................................... 34
Status (Connection Details) .......................................................................................... 39
Devices Page....................................................................................................................... 40
Wi-Fi Page ........................................................................................................................... 41
MAC Filter Tab ............................................................................................................. 47
GPS Page ............................................................................................................................ 48
Settings Page ...................................................................................................................... 50
TOC ii
Router > Basic Tab ....................................................................................................... 62
Router > Port Forwarding Tab ...................................................................................... 64
Support Page ....................................................................................................................... 67
About Page .......................................................................................................................... 68
Feedback Page.................................................................................................................... 72
Device Settings ........................................................................................................................... 74
Interface Language .............................................................................................................. 74
Display Settings ................................................................................................................... 74
Router Settings .................................................................................................................... 75
Enabling VPN Passthrough .......................................................................................... 75
Enabling Port Forwarding ............................................................................................. 77
DMZ .............................................................................................................................. 78
Port Filtering Panel: Disabling Port Filtering for an Application .................................... 80
Login Settings ...................................................................................................................... 80
Changing the Mingle Manager URL ............................................................................. 80
TOC iii
Configuring Networks .................................................................................................................. 82
Viewing Network Activation Information .............................................................................. 82
Viewing Data Usage ............................................................................................................ 82
Network Settings .................................................................................................................. 83
Setting the Allowed Network Mode .............................................................................. 83
Configuring Access Point Names ........................................................................................ 83
Software and Reset .................................................................................................................... 85
Exporting and Importing Settings ......................................................................................... 85
Update Mobile Hotspot Software and Firmware .................................................................. 86
Downloading Software Updates ................................................................................... 86
Resetting Your Device ......................................................................................................... 87
Resetting Device Settings Only .................................................................................... 87
Resetting to Factory Default Settings ........................................................................... 88
GPS Settings .............................................................................................................................. 89
Enabling / Disabling GPS .................................................................................................... 89
Setting the GPS Mode ......................................................................................................... 89
Using Metric Units................................................................................................................ 90
Configuring the Wi-Fi Network .................................................................................................... 91
Setting the Maximum Number of Wi-Fi Devices .................................................................. 91
Wi-Fi Security ...................................................................................................................... 91
Change Wi-Fi Network Names and Passwords ........................................................... 92
Displaying and Blocking Currently Connected Devices (Block List) ............................. 94
View and Unblock Devices (Block List) ........................................................................ 94
Allowing or Denying Computers Access to the Network (MAC Filter) .......................... 95
Disable Wi-Fi When Tethering Device (Connected Through USB) .............................. 96
Setting the Sleep (Inactivity) Timer ...................................................................................... 97
Wi-Fi Channel ...................................................................................................................... 97
TOC iv
Frequently Asked Questions ....................................................................................................... 99
How Can I Tell I’m Connected to 3G or LTE? ..................................................................... 99
How Do I Connect to Wi-Fi? ................................................................................................ 99
What Do I Do if I Forget the Main or Guest Wi-Fi Password? ........................................... 100
What Do I Do if I Forget the Administrator Password? ...................................................... 100
If the Connection is “Always On,” Am I Always Being Billed? ............................................ 100
Questions About GPS........................................................................................................ 101
What is GPS? ............................................................................................................. 101
Where Can I Use GPS? ............................................................................................. 101
How Do I Enable or Disable GPS? ............................................................................. 101
What are some GPS Limitations? .............................................................................. 101
Questions About WPS ....................................................................................................... 102
If a Wireless Device has a WPS Button or a WPS Software Option, Must I Use it to
Connect Via Wi-Fi? .................................................................................................... 102
How Do I Access My Corporate Network Through a VPN? ............................................... 102
Are Terminal Sessions Supported? ................................................................................... 102
Tips ........................................................................................................................................... 103
Extending Battery Life........................................................................................................ 103
Mobile Hotspot Location .................................................................................................... 103
Improving Signal Strength ................................................................................................. 103
Improving 3G Network Service .......................................................................................... 104
Improving Wi-Fi Performance ............................................................................................ 104
Security Tips ...................................................................................................................... 105
Finding the MAC Address .................................................................................................. 106
Finding the IP Address ...................................................................................................... 107
Troubleshooting ........................................................................................................................ 108
General Tips ...................................................................................................................... 108
LCD Is Dark ....................................................................................................................... 108
Insufficient Signal Strength ................................................................................................ 108
Cannot Connect to Wi-Fi ................................................................................................... 109
TOC v
Cannot Connect Through USB .......................................................................................... 109
Cannot Display the Home Page ........................................................................................ 110
Cannot Connect to the Mobile Broadband Network .......................................................... 111
GPS Doesn’t Seem to Be Available ................................................................................... 111
Cannot Check for Updates ................................................................................................ 112
Technical Specifications ........................................................................................................... 113
Radio Frequency and Electrical Specifications .................................................................. 113
Software Specifications ..................................................................................................... 114
Environmental Specifications ............................................................................................. 115
Mechanical Specifications ................................................................................................. 116
Safety Information ..................................................................................................................... 117
Important Notice ................................................................................................................ 117
Safety and Hazards ........................................................................................................... 117
Regulatory Notices .................................................................................................................... 119
Legal ......................................................................................................................................... 121
Patents .............................................................................................................................. 121
Licenses ............................................................................................................................ 121
GNU Lesser General Public License (Version 2.1) .................................................... 139
GNU Lesser General Public License (Version 3) ....................................................... 147
libxml2 License ........................................................................................................... 151
locapi License ............................................................................................................. 152
pimd License .............................................................................................................. 153
shadow License .......................................................................................................... 154
OpenSSL License ...................................................................................................... 155
Trademarks........................................................................................................................ 157
Copyright ........................................................................................................................... 158
Limitation of Liability .......................................................................................................... 158
TOC vi
Additional Information and Updates ................................................................................... 158
Index ......................................................................................................................................... 159
TOC vii

Get Started

The following topics give you all the information you need to set up your device and Virgin Mobile service the first time.

Your Device

The following illustrations show your device’s primary external features and buttons.
Front View
Top View
Get Started 8
Back View (Battery Cover removed)
Interior View (Battery removed)

Package Contents

Your package includes several items.
● NETGEAR Mingle Mobile Hotspot
● Battery cover
● Rechargeable battery
● AC charger with type-A USB port
● Micro-USB cable
● Micro-SIM (pre-installed)
● Get Started guide
Get Started 9
● Recycling envelope

Care and Maintenance

As with any electronic device, you should handle this device with care to ensure reliable operation. Follow these guidelines in using and storing your device.
● Protect your device from liquids, dust, and excessive heat.
● Do not handle or operate your device while driving or operating a vehicle. Doing so may
distract you from properly operating the vehicle. In some jurisdictions, operating communication devices while in control of a vehicle is a criminal offense.
● Do not apply adhesive labels to your device. They may cause your device to overheat
and may alter the antenna’s performance.

System Requirements

The following items are required to use your NETGEAR Mingle Mobile Hotspot.
● One or more computers that support Wi-Fi (802.11b/g/n)
● Web browser. The following browsers are supported:
§ Internet Explorer® (version 8.0 or higher)
§ Mozilla Firefox® (version 4.0 or higher)
§ Google Chrome™ (version 17 or higher)
§ Apple Safari® (version 5.0 or higher)
§ Apple Safari® Mobile (version iOS 4.0)
§ Android Browser (Android OS 2.2 or higher)
● The following operating systems are supported:
§ Windows® 8 (x86), Windows 7, Windows Vista®, Windows XP® SP3, or Mac OS® X
(version 10.5 or higher)
§ Mac OS 10.6–10.8, iOS4, Android 2.1, Blackberry 5.0
● If you’ll be connecting your device through USB, a USB2.0 slot

Setting Up Your Device

The following topics describe how to set up and start using your device.

Device Setup

This section describes how to set up your device.
Get Started 10
1. Install the battery (see Installing the Battery for details).
2. The battery is shipped partially charged. If you want to fully charge the battery at this time, connect your device to the AC charger (see Charging the Battery for details).
3. Plug the AC charger into an electrical outlet.
Important: Charge your device until the battery icon is full ( ).

Starting Your Device for the First Time

The NETGEAR Mingle Mobile Hotspot must be activated before you can use it to access the Internet.
If you do not have an account with Virgin Mobile, you will connect to the mobile hotspot, use your web browser to access the Mingle Manager, and be directed to Virgin Mobile to create your account. Once your account is created, the device will activate using hands-free activation.
If you already have an account with Virgin Mobile, the device may activate automatically. If it does, the LCD screen will show when you have connected to the network and can use the device.
Power On and Activate Your Account
1. Turn on the hotspot (press and hold the Power button on the top of the device for at least 2 seconds).
2. Connect your computer to the hotspot.
a. From your computer, display the Wireless Network Connections window. b. Select the Wi-Fi name displayed, click Connect, and enter your Wi-Fi
password, which is displayed on the LCD display screen.
3. Navigate to http://minglehotspot (or http://192.168.1.1) in your Web browser to display the Mingle Manager.
4. When the activation prompt appears, click Start Activation and follow the prompts to set up your Virgin Mobile Broadband2Go account.
5. After your account is set up, you should see a Hands Free Activation notice in the Mingle Manager, followed by a PRL update and a service update.
6. After the device is finished activating, you should see a notification in the Mingle Manager that reads, “Your Network Settings are Updated.” Click on the link in this notification to open the Virgin Mobile Broadband2Go account login page.
Note: If you are logged out of the Mingle Manager, sign in by entering your password (the default password is “password”) in the Sign In field and clicking Sign In.
Get Started 11
7. Enter your 6-digit account PIN to log into your account and follow the prompts to select a data plan and pay with a credit/debit card or a Top-Up card.
8. Finally, launch your computer’s Web browser and navigate to a Web page to confirm your connection. You may have to restart your device first.

Getting Help

Learn where you can get more information or assistance.

Visiting the Virgin Mobile Website

Sign on to virginmobileusa.com to get up-to-date information on Virgin Mobile services and options.
● Review coverage maps.
● Access your account information.
● Add additional options to your service plan.
● Purchase accessories.
● Check out frequently asked questions.
● And more.

Contacting Virgin Mobile Customer Service

You can reach Virgin Mobile Customer Service online or by calling toll-free.
● Log in to your account at virginmobileusa.com.
● Call us toll-free at 1-877-877-8443.
Get Started 12

Device Basics

Learn about the buttons, connectors, and other components of your NETGEAR Mingle Mobile Hotspot.
Your device provides a simple way to use your Internet connection (3G, or LTE) with any Wi-Fi­enabled device, and to share your Internet connection with friends and family.

Components of Your Device

Your device consists of several main components.
● Main and Guest Wi-Fi networks: The Wi-Fi networks (access points) connect your
computers and other Wi-Fi-enabled devices to your hotspot.
● Modem: The modem connects your device to the Internet via the best available network
(customizable):
§ LTE – Newer technology, faster speeds compared with 3G
§ 3G – CDMA technology, more widely available compared with LTE
● Routing hardware: The routing hardware handles traffic between the modem, the Wi-Fi
access point, and the Wi-Fi network.

3G, and LTE Networks

These wireless networks connect you to the Internet. Depending on your coverage area, you may have:
● Only LTE coverage
● Only 3G coverage
● A combination of these networks
Device Basics 13
Your device automatically connects to the fastest network that is available to you. If you have
Icon
Status
CDMA (3G) service is available
You have no service. Try the suggestions in Cannot Connect to the Mobile
Icon
Status
Very weak signal
Excellent signal
both 3G and LTE coverage and your connection happens to get disrupted, your device can automatically switch to the other network. (For more information, see Mobile Broadband
Information and Settings.)

Mobile Broadband Information and Settings

The network icon indicates the active network service type.
LTE service is available
No icon
Your device is designed to always connect to the Virgin Mobile network if possible. If your device is not connected (dropped signal, outside of service area, etc.) the alerts icon ( )
appears on the LCD, and the connection status can be seen on the Mingle Manager Status panel.
Your device can be set to connect automatically to the best available network, or to LTE or 3G networks only. See Setting the Allowed Network Mode.
Broadband Network.

Signal Information

Learn how to determine the signal strength and get detailed network status information.
Signal Strength
The signal strength icon appears on your device’s home screen and in the Mingle Manager Status panel.
No signal
Active Network
The network that is currently being used for your data connection appears on your device’s home screen and in the Mingle Manager Status panel.
Device Basics 14
Network Status
Detailed network information appears in the Mingle Manager under Settings > Network > Status Details.

Internet Connection Information

Information about your Internet connection is available.
● Data usage for the current connection session and the current billing period. (See
Viewing Data Usage.)
● Router information. (See Router > Basic Tab, Router > Port Forwarding Tab, and Router
> Port Filtering Tab.)

Battery

The battery compartment is on the back of your device. The battery is replaceable. New batteries, chargers, and other accessories are available at virginmobileusa.com.

Installing the Battery

Before you use your device, install the battery.
1. At the antenna connector shown below, lift the raised edge of the battery cover to remove it.
2. Insert the battery into your device, contacts end first. Make sure the battery contact points align with those inside the battery compartment.
Device Basics 15
3. Replace the battery cover.

Charging the Battery

You need to recharge your device’s battery periodically. You can continue using your device while it is charging.
The faster method is to connect your device to the AC charger. Alternatively, you can connect your device to your computer, although this charges more slowly.
Using the AC Charger with Your Device’s micro-USB Por t
Device Basics 16
1. Insert the larger (Type A) end of the micro-USB cable into the AC charger.
2. Insert the other end of the cable into the micro-USB port on the side of your device.
3. Insert the AC charger into an electrical outlet. (If the battery is already partially changed when the charger is plugged into the outlet, your device will power on automatically.)
While your device is charging, the LCD (and the Mingle Manager home page, if your device is on) shows:
● If your device is on – and the percentage charged (for example, “92%”).
● If your device is off – , the percentage charged (for example, “92%”), and the
message “Charging…”
When your device is fully charged, the LCD (and the Mingle Manager home page, if your device is on) shows:
● If your device is on – and the message “Battery is Fully charged. Please remove
power.” Click the power button to close the message.
● If your device is off – and the message “Battery is Fully charged. Please remove
power.” Click the power button to close the message.
Charging Through Your Computer
Note: If you will be using the USB connection to connect to the Internet (and not just for charging your device), you must install the device driver. (See TRU-Install.)
Note: If you are using Mac OS X 10.4.x, after you connect your device you may see a warning message that your computer is running on UPS backup battery and that you should prevent a computer shutdown. You can continue with your work. To prevent this message from being displayed, install the device driver.
Device Basics 17
1. Make sure your computer is turned on.
Icon
Status
Battery level is low (11%-25%). Charge your device. (See Charging the Battery.)
Battery level is critical (<10%). Charge your device immediately. (See Charging Charging through the AC charger or computer.
2. Insert the larger (Type A) end of the micro-USB cable into your computer.
3. Insert the other end of the cable into the micro-USB port on the side of your device.
While your device is charging, the LCD (and the Mingle Manager home page, if your device is on) shows:
● If your device is on – and the percentage charged (for example, “92%”).
● If your device is off – , the percentage charged (for example, “92%”), and the
message “Charging…”
When your device is fully charged, the LCD (and the Mingle Manager home page, if your device is on) shows:
● If your device is on – and the message “Battery is Fully charged. Please remove
power.” Click the power button to close the message.
● If your device is off – and the message “Battery is Fully charged. Please remove
power.” Click the power button to close the message.

Battery Information and Settings

The battery icon indicates the state of the battery of your device. The text next to the icon indicates the remaining charge. The icon appears on your device’s home screen and in the Mingle Manager Status panel.
Battery is charged (26%-100%)
the Battery.)
The battery’s life is affected by the following conditions, some of which can be adjusted from your device and from the Mingle Manager:
● Standby time (See Setting the Sleep (Inactivity) Timer.)
Device Basics 18
● Data throughput
Desired result
Action
● Network signal strength (the better the signal, the longer the battery life)

Power Button

Use the power button to turn your device on and off.

Turning Your Device On and Off

Use the power button on your device to turn it on and off.
Turning Your Device On
1. Make sure that:
§ Your device has a charged battery inserted.
– or –
§ Your device is connected to the AC charger or a computer (through the micro-USB cable).
2. If the LCD is blank, press and hold the Power button until the screen lights up.
Turning Your Device Off

Controlling Your Device Using the Power Button

The power button is used to turn the Mingle Mobile Hotspot on or off, and to choose which information screen to display on the LCD.
Device Basics 19
■ Press and hold the Power button until the Shut Down message appears.
Desired result
Action
Turn mobile
hotspot on
Turn mobile
Wake up Wi-Fi
Click (press and quickly release) the power button:
Press and hold the power button for 3-4 seconds
hotspot off
signal and device screen
Cycle through screens
Press and hold the power button for 3-4 seconds
Press and quickly release the power button
• Once – Go to next topic (switch between main screen, Alerts, Guest Wi-Fi setup, About)
• Twice – Go to next page of the current topic (for example, switch between pages of the ‘About’ screen)

Restarting Your Device

If you need to restart your device for some reason, you can use either of these methods.
● Press and hold the Power button for several (3-4) seconds until the device turns off,
then press and hold the Power button to turn it back on.
● If the device will not turn off, remove and replace the battery, then press and hold the
Power button to turn it back on.
LCD
The LCD has several icons that help you determine the status of your device and its connections, and a series of screens that let you enable/disable Guest Wi-Fi, view system alerts, and view device information. See LCD Interface for details.
If the LCD is not lit, see “Turning Your Device On” in Turning Your Device On and Off.

Micro-SIM

Your NETGEAR Mingle Mobile Hotspot comes with a pre-installed micro-SIM that gives you access to the Virgin Mobile network.

Alerts

Alerts notify you about situations that require your attention and suggest the actions you need to take to resolve them.
Device Basics 20
Some of the alerts you may encounter include:
● Software Update Available
● Max Wi-Fi devices reached
● Mobile Broadband disconnected
● Wi-Fi is off
● Hotspot is not activated
● SIM errors
Device Basics 21

Your Network Connection

Find out how to launch, share, and end your network connection.

Launching Your Network Connec t i on

After your device powers on and boots up, a connection to the best available network is launched automatically.
Your device will remain connected at all times, unless:
● You are out of signal range or the signal is blocked (in a tunnel, etc.).
Note: Even though your device is connected, you are only billed when data is sent or received. See If the Connection is “Always On,” Am I Always Being Billed?.
See also:
● Internet Connection Information
● Mobile Broadband Information and Settings
● Signal Information

Setting up a Guest Wi-Fi Network

Your NETGEAR Mingle Mobile Hotspot lets you create a separate Guest Wi-Fi network that you can share with temporary users.
Devices on the Guest Wi-Fi network:
● Cannot access devices that are on the Main Wi-Fi network (such as printers or other
computers)
● Cannot use the Mingle Manager to change any device settings

Turning the Guest Wi-Fi Network On

You can turn on the Guest Wi-Fi network from your device’s Guest Wi-Fi screen, or from the Mingle Manager’s Wi-Fi page.
On the LCD screen
1. From the homescreen, click the power button once to display the next screen. Repeat
until you reach the Guest Wi-Fi screen.
2. Click the power button twice to turn on Guest Wi-Fi.
Your Network Connection 22
In the Mingle Manager (http://minglehotspot)
1. Log in to the home page. (See Logging In as an Administrator.)
2. Click Wi-Fi.
3. In the Guest Wi-Fi area, click Turn On.

Turning the Guest Wi-Fi Network Off

You can turn off the Guest Wi-Fi network from your device’s Guest Wi-Fi screen, or from the Mingle Manager’s Wi-Fi page.
On the LCD screen
1. From the homescreen, click the power button once to display the next screen. Repeat
until you reach the Guest Wi-Fi screen.
2. Click the power button twice to turn off Guest Wi-Fi.
In the Mingle Manager (http://minglehotspot)
1. Log in to the home page. (See Logging In as an Administrator.)
2. Click Wi-Fi.
3. In the Guest Wi-Fi area, click Turn Off.

Randomizing the Guest Wi-Fi Password

You can set the hotspot to use the same Guest Wi-Fi password all the time, or for greater security, you can have it generate a random password each time the Guest Wi-Fi network is turned on.
Note: The password changes only when Guest Wi-Fi is turned on – for example, if Guest Wi-Fi was on when your device was restarted, the password doesn’t change because the Guest Wi-Fi is still on.
In the Mingle Manager (http://minglehotspot)
1. Make sure you’re logged in to the home page.
2. Click Wi-Fi > Options.
3. In the Guest Wi-Fi section, select Generate a new password each time I turn on the
Guest Wi-Fi.
4. Click Submit.
Your Network Connection 23

Change the Guest Wi-Fi Password

You can change your Guest Wi-Fi password immediately.
Change it Manually
■ See Change Wi-Fi Network Names and Passwords.
Generate a Random Password
1. Make sure the random password setting is on (see Randomizing the Guest Wi-Fi
Password).
2. Turn off Guest Wi-Fi (see Turning the Guest Wi-Fi Network Off).
3. Turn Guest Wi-Fi back on (see Turning the Guest Wi-Fi Network On).

Sharing Your Connection

Your NETGEAR Mingle Mobile Hotspot provides two ways of sharing your network connection with other users.
● User manually enters the Main or Guest Wi-Fi network information.
● User connects to the Main or Guest Wi-Fi network using WPS.

Manually Entering the Wi-Fi Information

Users can connect to the network by manually entering the Wi-Fi information. Share your network connection with others:
1. Provide the Main or Guest Wi-Fi network name and password to them.
2. On their computers, users must open the Wi-Fi network manager and connect to the
Main or Guest Wi-Fi network of the NETGEAR Mingle Mobile Hotspot with the password
you provided. (See How Do I Connect to Wi-Fi?)

Connecting Through WPS

Wi-Fi Protected Setup (WPS) provides a fast, simple, and secure way to connect WPS-enabled devices to your Wi-Fi network. You don’t have to give the name (SSID) and Wi-Fi password of your Main or Guest network to other users.
The WPS feature is available on certain cameras, printers, smartphones, and laptops. These devices have either a hardware button or a WPS-related option in the software. Please consult the user documentation of your device.
WPS is always available for the Main and Guest Wi-Fi networks as long as the Wi-Fi radio is on (device is not asleep due to sleep (standby) option, or off while device is tethered).
Your Network Connection 24
WPS is not available in any of these situations:
● Wi-Fi radio is off while your device is sleeping due to inactivity.
● Wi-Fi radio is off while your device is tethered. See Disable Wi-Fi When Tethering
Device (Connected Through USB)).
● The Wi-Fi security option is WPA Personal, WEP, or WEP-related (for example, “WEP
64 Bit Open”). (Note: WPS is available if the Wi-Fi security option is WPA/WPA2 Personal.) (See Wi-Fi Security.)
● Broadcast network name is not enabled. (See Options Tab.)
● MAC Filter Mode is “White list (Allow only those in list)”, but no computers have been
added to the list. (See “Specifying Computers That Can Access the Network” in Allowing
or Denying Computers Access to the Network (MAC Filter).)
If the maximum number of connected devices on the chosen network (Main or Guest) has already been met, an error message indicating that the maximum number of devices has been reached is displayed when you attempt WPS. Disconnect one of the connected devices and then retry.
In the Mingle Manager (http://minglehotspot)
1. Log in to the home page. (See Logging In as an Administrator.)
2. Click Wi-Fi.
3. Below the Main Wi-Fi or Guest Wi-Fi sections, click WPS.
4. Perform one of the following procedures, depending on whether the Wi-Fi device you are
adding to your Wi-Fi network supports the PBC (Push Button Configuration) method or the PIN (Personal Information Number) method.
If the Wi-Fi device supports the PBC (Push Button Configuration) method:
a. Click WPS button pairing. b. Within 2 minutes, press the WPS button on the wireless device you want to
connect or select the WPS-related option in your device’s software. – or – If the Wi-Fi device has a PIN associated with it:
a. Find out the PIN for the Wi-Fi device you are adding. To do this, use the PIN
option in your device’s software. Alternatively, use the Wi-Fi Protected Setup
Wizard that may be available, depending on the manufacturer of your device.
b. In the web page, click Enter WPS PIN.
Your Network Connection 25
c. Enter your device’s PIN. d. Click Submit.
Your NETGEAR Mingle Mobile Hotspot and the wireless device will communicate and establish the connection. If no problems are encountered, the message “The device can now access your hotspot” displays. If your device does not connect, the message “No device was connected …” displays – try to connect it manually. (See How Do I Connect to Wi-Fi?)
Note: If you want to stop the pairing process, click Cancel.

Connecting Through USB

Use the micro-USB cable (included) to connect your device to your computer.
Note: If you’ll be using USB to connect to the Internet (and not just for charging your device), you must install the device driver. (See Making a Tethered Connection.)
Use the micro-USB cable when:
● You want to charge your device, but you don’t want to use the AC charger, or the AC
charger is not available.
● Your computer does not have Wi-Fi.
● You want to prevent any other devices from using the hotspot. (See Disable Wi-Fi When
Tethering Device (Connected Through USB).)
Note: You can also block individual devices. See Displaying and Blocking Currently Connected
Devices (Block List) and Allowing or Denying Computers Access to the Network (MAC Filter).
To connect your device to your computer:
1. Insert the larger (Type A) end of the micro-USB cable into your computer.
2. Insert the other end of the cable into the micro-USB port on the side of your device.
Your Network Connection 26
Note: If you’re having problems, see Cannot Connect Through USB.

Making a Tethered Connection

Your device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)
Note: If you’ll be using USB for data transfer (and not just for charging your device), you must install the device driver. (See “Windows” or “Mac”, below.) No Installation CD is required – your device supports the TRU-Install feature.
Note: If you’re using Mac OS X 10.4.x, after you connect your device you may see a warning message that your computer is running on UPS backup battery and that you should perform a computer shutdown. You can continue with your work. To prevent this message from being displayed, install the device driver (see “Mac”, below).
Windows
To install the device driver on Windows:
1. Make sure your device is turned on.
2. Connect your device to your computer through the micro-USB cable.
3. If the TRU-Install window is not displayed, in Windows Explorer browse to the TRU Install entry (under My Computer), then browse to the Win folder and run
Setup.exe.
– or –
If the AutoPlay window opens, click Run setup.exe.
4. In the TRU-Install window, click OK.
5. Follow the onscreen instructions.
Your Network Connection 27
Mac
To install the device driver on Mac:
1. Make sure your device is turned on.
2. Connect your device to your computer through the micro USB cable.
3. In the window that appears, double-click the .pkg file.
4. Follow the onscreen instructions.
5. When prompted for your password, enter your Mac password.

TRU-Install

TRU-Install is a feature that installs the necessary drivers the first time you connect your device to your Windows or Mac computer through the micro USB cable. (For details, see Making a
Tethered Connection.) An installation CD is not required.
TRU-Install is enabled by default. To change the setting:
1. In the address bar of your Web browser, type one of the following:
§ http://minglehotspot
§ http://192.168.1.1
2. In the Sign In field, enter the Mingle Manager administrator password (1 31 letters, numbers, and symbols). (The default password is “password”.)
3. Click Settings > General > Software and Reset.
4. Select (to enable TRU-Install) or clear (to disable TRU-Install) the checkbox labeled “Install driver when connecting to Windows or MAC computers with a USB cable”.
Your Network Connection 28

LCD Interface

Item
Status
1
Signal strength
2
Network type (3G, LTE)
Data transfer indicator (WAN traffic – upload (send) / download (receive))
4
Network carrier name
Alerts – Indicates number of alerts to be read. Only appears when at least one
GPS indicator – Appears only when GPS tracking is on. The icon blinks
Access your device and connection information, and configure device settings from the LCD interface.
If the LCD is not lit, see “Turning Your Device On” in Turning Your Device On and Off.

Interpreting the LCD

The LCD home screen shows icons and text that reflect the status of your device and your connection, and screen elements that link to other configuration screens.
3
5
6
Icons are solid when data is transferring, and hollow when no data is transferring.
alert is active.
Alerts Screen.)
(See
continually when the GPS mode is Continuous, or while searching for satellites when the GPS mode is One-time. (See
GPS Settings.)
LCD Interface 29
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