Netgear AirCard 778S Quick Start Guide

THE ULTIMATE
HOOKUP

NETGEAR® MINGLE™
MOBILE HOTSPOT

USING THIS GUIDE

This Get Started guide is designed to help you set up and use your new
NETGEAR® Mingle™ Mobile Hotspot. It’s divided into four sections to help
you find the information you need quickly and easily.

BEFORE YOU START − page 4 − Find out

what you need to do before you use your
Mingle™ Mobile Hotspot the first time.

GET CONNECTED − page 5 − Learn how

to power up your Mingle™ Mobile Hotspot
and wirelessly connect your computer
and WPS-enabled devices.

2

USE YOUR DEVICE − page 9 − Learn how

your Mingle™ Mobile Hotspot works and
how to navigate and configure its settings.

TOOLS & RESOURCES − page 12 − Find

useful tips for your device and discover
resources and other helpful Virgin Mobile
information. For more, including the full
User Guide, videos, tutorials, and more,
visit virginmobileusa.com/help-support.

WHAT’S IN THE BOX

Mobile Hotspot

Battery cover

Rechargeable
Battery

Get Started Guide

Micro-USB cable

3

AC charger
with USB port

BEFORE YOU START

Install the Battery

1. Insert your fingernail under the battery cover

and lift the cover up gently.

2. Insert the battery into the battery compartment,

making sure the connectors align.

3. Replace the battery cover, pressing down

gently until the cover clicks into place.

Charge the Battery

1. Plug the micro-USB cable into the device.

2. Plug the other end of the cable into the

AC adapter and plug the adapter into an
electrical outlet.

3. Charge until the battery charge indicator

shows the battery is fully charged ( ).

4

Get Ready

1. Make sure you are in an area covered by

the Sprint 3G or 4G LTE network.

2. If you have a physical or wireless network

connection, disconnect it.

3. Make sure your computer’s Wi-Fi (wireless

network connection) mode is turned on.

GET CONNECTED

Power Up the Device

If the device is not powered on, press and hold
the Power button
for at least two seconds.

on the top of the device

Wirelessly Connect Your Computer

Connect your computer to the Mingle™ Mobile Hotspot.

1. From your computer, display the Wireless

Network Connections window.

2. Select the Wi-Fi name displayed, click

Connect, and enter your Wi-Fi password,
which is displayed on the LCD display screen.

Set Up Your Device on Virgin Mobile

Once you’ve connected your computer to your
Mingle™ Mobile Hotspot, it’s time to set up your
Virgin Mobile Broadband2Go account and
activate your device.

1. Navigate to http://MingleHotSpot in your

Web browser to display the Mingle Manager.

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2. When the activation prompt appears, click

Start Activation and follow the prompts to set
up your Virgin Mobile Broadband2Go account.

3. After your account is set up, you should see a

Hands Free Activation notice in the Mingle
Manager, followed by a PRL update and a
service update.

4. After the device is finished activating, you

should see a notification in the Mingle Manager
that reads, “Your Network Settings are
Updated.” Click on the link in this notification
to open the Virgin Mobile Broadband2Go
account login page.

Note: If you are logged out of the Mingle
Manager, sign in by entering your password
(the default password is “password”) in the
Sign In field and clicking Sign In.

GET CONNECTED

5. Enter your 6-digit account PIN to log into your

account and follow the prompts to select a
data plan and pay with a credit/debit card or a
Top-Up card.

6. Finally, launch your computer’s Web browser

and navigate to a Web page to confirm your
connection. You may have to restart your
device first.

Setting up a Guest Wi-Fi Network

Your Mingle™ Mobile Hotspot lets you create
a separate Guest Wi-Fi network that you can
share with temporary users. You can turn on
the Guest Wi-Fi network on the device’s
Guest Wi-Fi screen, and on the Mingle
Manager’s Wi-Fi page.

On the Mingle:

1. Press the Power button to cycle through

screens until you see a GUEST WI-FI page.

6

2. Press the Power button twice quickly to

activate Guest Wi-Fi. A message shows the
Guest Wi-Fi network name and password that
your temporary user can use.

In the Mingle Manager:

1. Log in to the Mingle Manager. (See page 7

for details.)

2. Click Wi-Fi.

3. In the Guest Wi-Fi area, click Turn On.

Connect WPS-enabled Devices (optional)

See the User Guide for more detailed
information about using the WPS (Wireless
Protected Setup) feature of your Mingle™
Mobile Hotspot.

GET CONNECTED

Mingle Manager

Your Mingle Manager provides several options
for you to view and customize device settings.

The Mingle Manager lets you manage and
monitor your Mingle data usage and account
information. Once you sign in to the Mingle
Manager, you can rename your hotspot, view
and block connected devices, set a new
password, and configure advanced options for
security and network preferences.

To display the Mingle Manager, type one of
the following in the address bar of your
Web browser:

Note: You can display the Mingle Manager only
when your device is turned on and you have
established a connection to it (through the Main
Wi-Fi network or through the micro-USB cable).
The Mingle Manager is not accessible when
connected through the Guest Wi-Fi network.

• http://MingleHotSpot

• http://192.168.1.1

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GET CONNECTED

Mingle Manager (cont.)

You don’t need to log in to view device status.
However, when you log in you can view
connected devices and configure your Wi-Fi
and device settings.

Log In as an Administrator

Logging in allows you to view more detailed
information about your mobile hotspot, and to
manage its settings, broadband network
connection, and Wi-Fi networks.

To log in:

1. In the address bar of your Web browser, type

one of the following:

• http://MingleHotSpot

• http://192.168.1.1

2. In the Sign In field, enter the administrator

password (1-31 letters, numbers, and symbols).

8

Note: The default password is “password.” It’s
recommended you change the password.

3. Click Sign In.

USE YOUR DEVICE

Your Device

The following illustrations show your device’s primary external features and buttons:

Power button

LCD display

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Antenna connector
(slide door to access)

Antenna connector

(slide door to access)

micro-USB port

USE YOUR DEVICE

Device Basics

Your device provides a simple way to use your
3G or 4G LTE Internet connection with any
Wi-Fi-enabled device, and to share your
Internet connection with friends and family.

3G/4G LTE

10

Power Button

The Power button supports three types
of presses:

• Quick press: wakes up device or navigates
to the next dashboard.

• Double press: selects a toggle/switch or
pages down in a dashboard.

• Long Press: Power the device on or o.

Computer

Digital

Camera

Smartphone

Gaming

Console

Tablet

Printer

Digital Picture

Frame

USE YOUR DEVICE

Device Status Icons

1 Signal strength
2 Network type (4G LTE/3G on Virgin

Mobile networks)

3 Data transfer indicator (WAN trac – upload

(send) / download (receive))
4 Network carrier
5 Battery status
6 GPS indicator
7 USB tether indicator
8 Wi-Fi status – Indicates the number of

devices connected to the Hotspot
9 Wi-Fi network name and password
10 Data usage

visit virginmobileusa.com/help-support for guides, tutorials, and more 11

1 2 3 4

6

7

8

5

9

10

TOOLS & RESOURCES

• Web – Go to virginmobileusa.com/help-support

to access troubleshooting, view the comprehensive
User Guide online, and other resources.

• Updates – Your Mingle™ Mobile Hotspot

must be activated prior to receiving
updates. You can access updates from
your Mingle Manager.

• Device Help – From the Mingle Manager home

page on your computer, click
Support, then click User Guide.

12

• NETGEAR AirCard Watcher App - Download
the complimentary mobile app from
www.netgear.com/AirCardApps. Use this
app to view your connection, settings, and
data usage from your smartphone or tablet.
To manage all hotspot settings, go to the
homepage (http://MingleHotSpot or
http://aircard.hotspot).

MANAGE YOUR ACCOUNT

From Your Computer

• Log in with your mobile account number and
Account PIN at virginmobileusa.com where
you can do everything above and a lot more.

Note: If you forgot your Virgin Mobile Broadband2Go
account number, you can find it on your Mingle
by pressing the Power button until you reach the
ABOUT page. Then, press it twice quickly to
cycle through the About pages until you see
your phone number. You can also find the
account number in the Mingle Manager under
the My Account section.

Top-Up Your Account

Buy Top-Up cards at thousands of retailers.
Or, make it even easier by registering your
credit/debit card.

visit virginmobileusa.com/help-support for guides, tutorials, and more 13

Auto Pay

• Auto Pay is the easiest way to keep your service
working. Once you register your credit card or
debit card, you can set it to automatically pay
your monthly plan. Then you can keep emailing,
IMing, Tweeting with Twitter, and surfing with no
interruptions. Set up Auto Pay anytime by
logging into My Account at virginmobileusa.

com, and adjusting your payment settings.

One-time Top-Ups From Your Computer

• If you don’t want to set Auto Pay, you can still
log in at virginmobileusa.com whenever you
need a quick Top-Up.

LOST OR STOLEN
REPLACEMENT

THANKS FOR CHOOSING
VIRGIN MOBILE USA

If your device breaks or is lost or stolen, Virgin
Mobile’s got you covered so don’t panic. Take
another look around and try to find your device.
(It’ll always be in the last place you look, right?)

If you still can’t locate it, let us know right away
and we’ll freeze service for your account. That
way, once your service is frozen, no one can
use up your remaining balance. We can oer
you a replacement device at a really low price
and can usually have it to you in just a few days.
We’ll also transfer any remaining balance in
your account to your replacement device. So,
no worries.

14

The services described in this guide may
require a subscription to a service plan and/or
may incur additional charges. Not all services
will work on all devices. See virginmobileusa.
com for more details.

©2013 Virgin Mobile USA, L.P. All rights
reserved. The Virgin Mobile name and
signature and the Virgin Mobile name and
logo are registered trademarks of Virgin
Enterprises Ltd. and used under license by
Virgin Mobile. Other marks are property of
their respective owners. Screen images
simulated. Appearance of device may vary.

Printed in U.S.A.