Netgear AirCard 778AT User Manual

Around Town LTE Mobile Internet

Model AC778AT
User Manual

August 2015

202-11479-02

350 East Plumeria Drive

San Jose, CA 95134

USA

Around Town LTE Mobile Internet

Support

Thank you for selecting NETGEAR products.

After installing your device, locate the serial number on the label of your product and use it to register your product at

https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR

recommends registering your product through the NETGEAR website.

For product updates and web support, visit http://support.aroundtowninternet.com/ or call 1-855-678-9123.

Compliance

For regulatory compliance information, visit http://www.netgear.com/about/regulatory.

See the regulatory compliance document before connecting the power supply.

Trademarks

© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are
used for reference purposes only.

2

Contents

Chapter 1 Get Started

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Meet Your Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Power Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

LCD Screen Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Set Up Your Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Set Up Your Hotspot Over the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Set Up Your Hotspot Without Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . 14

Install the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Recharge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Recharge the Battery Using the AC Charger . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Recharge the Battery Using Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Configure a Tethered Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Install Windows Device Drivers Using TRU-Install . . . . . . . . . . . . . . . . . . . . . . 21

Install Mac Device Drivers Using TRU-Install . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Manage Your Hotspot and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

NETGEAR AirCard App for Smartphones and Tablets. . . . . . . . . . . . . . . . . . . . . . 23

Chapter 2 Use Your Hotspot

Log In to the Hotspot Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Connect to the Hotspot WiFi Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Connect Using a WiFi Network Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Connect Using WPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Monitor Data Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

View Data Usage on the LCD Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

View Data Usage on the Hotspot Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . 29

View Data Usage on the Account Overview Page . . . . . . . . . . . . . . . . . . . . . . 29

Manage Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

View Alerts on the LCD Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

View Alerts on the Hotspot Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Configure the WiFi Settings on the Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Show the WiFi Settings on the LCD Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Hide the WiFi Settings On the LCD Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Change the Hotspot WiFi Network Name and Password. . . . . . . . . . . . . . . . . . . 35

Change Hotspot Web Page Login Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Configure the TRU-Install Installation Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Enable TRU-Install Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Disable TRU-Install Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

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Disconnect from or Connect to the Mobile Broadband Network . . . . . . . . . . . 40

Disconnect from the Mobile Broadband Network. . . . . . . . . . . . . . . . . . . . . . 40

Connect to the Mobile Broadband Network. . . . . . . . . . . . . . . . . . . . . . . . . . . 40

View Details About Your Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

View Details About Your Hotspot on the Web Page . . . . . . . . . . . . . . . . . . . . 41

View Details About Your Hotspot on the LCD Screen . . . . . . . . . . . . . . . . . . . 43

Chapter 3 Manage Your Around Town Account

View Your Account Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Manage Your Data Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Add a Data Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

View Your Purchase History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Manage Account Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Manage Data Plan Expiration Email Notifications . . . . . . . . . . . . . . . . . . . . . . 48

Upgrade Your Account to Smart Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

View Account Alerts and Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Save Your Credit Card Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Manage Data Auto-Renew Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Automatically Renew Your Data Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Disable Auto-Renew. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Transfer Your Account to a New Hotspot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Manage Your Around Town Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Reset Your Around Town Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Change Your Around Town Account Password. . . . . . . . . . . . . . . . . . . . . . . . . 57

Change Your Account Email Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Manage Your Billing Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

View Your Billing Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Edit Your Billing Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Manage Your Account PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

View Your Account PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Edit Your Account PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Manage Your Account Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

View Your Account Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Edit Your Account Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Chapter 4 Manage Your Hotspot

Update the Hotspot Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Back Up and Restore Hotspot Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Download Your Hotspot’s Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Restore Your Hotspot’s Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Reset the Hotspot to Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Reset Factory Default Settings If You Forgot the Admin Login Password . . 69

Reset Factory Default Settings If You Know the Admin Login Password . . . 69

Reset the Hotspot to Its Device Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Extend Battery Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Adjust the Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Adjust the LCD Screen’s Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

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Around Town LTE Mobile Internet

Set the LCD Screen’s Timeout Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Set the Hotspot’s WiFi Sleep Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Chapter 5 Control Access to the Network

Set Up a Guest Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Turn On the Guest Network Using the Web Page . . . . . . . . . . . . . . . . . . . . . . 78

Turn On the Guest Network Using the LCD screen . . . . . . . . . . . . . . . . . . . . . 79

Change the Guest Network Name or Password . . . . . . . . . . . . . . . . . . . . . . . . 79

Turn Off the Guest Network Using the Web Page . . . . . . . . . . . . . . . . . . . . . . 80

Turn Off the Guest Network Using the LCD screen. . . . . . . . . . . . . . . . . . . . . 81

Change Guest Encryption Security Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Set the Maximum Number of Connected Devices. . . . . . . . . . . . . . . . . . . . . . . . 83

View or Block Connected Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

View Devices Connected to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Block Devices from the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

View Devices Blocked from the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Unblock a Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Set Up MAC Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Allow All Devices to Access the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Block Devices from the Network Using MAC Filtering . . . . . . . . . . . . . . . . . . 87

Allow Specific Devices to Access the Network Using MAC Filtering. . . . . . . 88

Configure the WiFi Signal If a Device Is Tethered . . . . . . . . . . . . . . . . . . . . . . . . . 89

Turn On the WiFi Signal If a Device Is Tethered . . . . . . . . . . . . . . . . . . . . . . . . 89

Turn Off the WiFi Signal If a Device Is Tethered. . . . . . . . . . . . . . . . . . . . . . . . 90

Chapter 6 Security Settings

Change the Hotspot Network Name and Password . . . . . . . . . . . . . . . . . . . . . . . 93

Change the Encryption Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Configure Port Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

White List an Application Using Port Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . 95

Black List an Application Using Port Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Remove a Port Filtering Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Configure a DMZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Enable the DMZ. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Disable the DMZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Configure VPN Passthrough. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Enable VPN Passthrough . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Disable VPN Passthrough. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Chapter 7 Advanced Settings

Clear Account Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Configure the Connection Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Configure the WiFi Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Configure the RTS Threshold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Configure the Fragmentation Threshold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Configure Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

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Around Town LTE Mobile Internet

Enable Port Forwarding for an Application . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Remove a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Configure UPnP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Enable UPnP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Disable UPnP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Configure the Hotspot’s LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

View the Hotspot’s LAN IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Set the Hotspot’s LAN IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Configure the Hotspot’s Netmask. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

View the Hotspot’s Netmask. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Set the Hotspot’s Netmask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Configure DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Enable DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Set the DNS Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Update the PRL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Update the Network Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Set the Allowed Network Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Configure System Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

View Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Enable System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Clear the System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Download the System Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

View Mobile Broadband Status Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

View the SIM Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

View Your Hotspot’s Access Point Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Chapter 8 Troubleshooting

Questions About Activating Your Hotspot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Questions About Connecting Devices and Accessing the Internet . . . . . . . . . 131

Questions About the Hotspot Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Questions About the Hotspot Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Questions About Improving WiFi Performance. . . . . . . . . . . . . . . . . . . . . . . . . . 134

Addition Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Appendix A System Requirements and Specifications

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Radio Frequency and Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Appendix B Tips and Safety Guidelines for Lithium-Ion Batteries

Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

General Battery Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Appropriate Batteries and Chargers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

6

1. Get Started

The hotspot delivers speed and performance for up to 10 WiFi devices, like your smartphone,

tablet, or printer, almost anywhere you go.

This chapter covers the following topics:

• Package Contents

• Meet Your Hotspot

• Set Up Your Hotspot

• Install the Battery

• Recharge the Battery

• Configure a Tethered Connection

• Manage Your Hotspot and Settings

• NETGEAR AirCard App for Smartphones and Tablets

For more information about the topics covered in this manual, visit

http://support.aroundtowninternet.com/.

1

7

Around Town LTE Mobile Internet

Package Contents

Your package contains the following items:

Rechargeable battery Back cover

Hotspot

micro-USB cable

AC charger with USB port

Note: A micro-SIM card is preinstalled inside the hotspot.

Get Started

8

Around Town LTE Mobile Internet

Meet Your Hotspot

Before you connect your hotspot, familiarize yourself with its LCD screen, icons, buttons, and
connectors.

Power button

Antenna connector

Figure 1. Hotspot hardware features

Micro-USB port

Antenna connector

Get Started

9

Around Town LTE Mobile Internet

Power Button

Use the Power button to power the hotspot on and off, to wake the LCD screen, and to cycle
to the next screen.

Table 1. Power button usage

Desired Result Action

Turn on hotspot. Press and hold the Power button until the NETGEAR

screen displays.

Turn off hotspot. Press and hold the Power button for about five seconds until

the LCD screen turns of

Wake WiFi signal and
screen.

Cycle to the next screen. Press the Power button until the desired screen displays.

Press and quickly release the Power button.

f.

AirCard

LCD Screen Elements

The LCD screen displays icons, data usage, your hotspot’s WiFi network name, and your
WiFi password.

Signal
strength

Mobile broadband network

Remaining battery percentage

System alert

Number of
connected
devices

Figure 2. LCD screen

Battery

WiFi network name

WiFi network password

Data usage

Get Started

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Table 2. LCD screen elements

Icon Description

Around Town LTE Mobile Internet

Signal Strength

Network Type

Battery Status

WiFi Status

System Alert System alerts require attention.

No Signal

1 bar . The hotspot signal is weak.
5 bars . The hotspot signal is strong.

Indicates which mobile broadband network your hotspot is connected to.

Indicates the percentage of remaining battery charge.
Indicates that the battery is charging.

Blue. WiFi is active.
Gray. WiFi is inactive.

The number indicates the number of devices that are connected to the hotspot.

Indicates that the hotspot is in a zero coverage area and is not connected to the mobile
broadband network.

Accessories

Your hotspot ships with the following accessories:

• Micro-USB cable . Use this cable to recharge the battery or to tether the hotspot to your

computer

• W

all charger . Use a wall charger with the USB cable to recharge the battery or to power

the hotspot from a wall socket.

Note: External antennas are not included with your hotspot.

You can purchase the following accessories separately:

• AirCard Signal Boosting Cradle (DC1

extends coverage indoors and in areas with low signal strength, and adds Ethernet
connectivity.

.

13A). The boosting cradle boosts the signal,

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Around Town LTE Mobile Internet

• Extended battery. The extended battery is a 3600 mAh battery that provides a battery

life that is 1.5 times longer than that of the standard battery.

Accessory availability varies by region. For more information, visit

http://www.netgear.com/aircardaccessories.

Set Up Your Hotspot

You must activate and register your hotspot before you can connect to the hotspot’s WiFi
network. You can activate and register the hotspot with or without Internet access.

CAUTION:

Do not insert the battery into your hotspot or power it on before following
these instructions. If you powered on the hotspot before following these
instructions, power it off and remove the battery.

Set Up Your Hotspot Over the Internet

You can set up your hotspot if you already connected to the Internet. If you want to set up
your hotspot but you are not connected to the Internet, see

Internet Access on page 14.

 To activate and register your hotspot if you are connected to the Internet:

1. Make sure that the hotspot is powered off.

Note: If you powered on the hotspot before activating it, power it off and

remove the battery.

2. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

3. Enter http://aroundtowninternet.com/register in the address field of the browser.

The login screen displays.

4. Click the Start Registration button.

5. Type the activation code in the Activation Code field and click the Submit button.

Set Up Your Hotspot Without

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The activation code is on the back of the hotspot and on the retail packaging label.

6. Follow the onscreen instructions to register your hotspot.

7. After the hotspot is registered, insert the battery into the hotspot.

For more information about how to install the battery, see Install the Battery on page 17.

8. Press and hold the Power button on the hotspot until the LCD screen lights.

Power button

The NETGEAR AirCard screen displays:

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Around Town LTE Mobile Internet

9. Wait for the Hands Free Activation screen to display and for the hotspot to activate.

When the activation process is complete, the hotspot displays the WiFi network name
(SSID) and password.

SSID

Password

You can now connect your computers or WiFi devices to the hotspot’s WiFi network.

The hotspot comes with 1000 MB of free data access. For more information about how to
manage your

Around Town account or add a new data plan, see Chapter 3, Manage Your

Around Town Account.

You can view or change the hotspot’s settings from the hotspot web page. For more
information, see Log In to the Hotspot Web Page on page 25.

Set Up Your Hotspot Without Internet Access

To set up your hotspot if you are not connected to the Internet, you need a device that can
send an SMS message to activate your hotspot. Because your hotspot comes with 1000 MB
of free data, after you activate your hotspot, you can connect a computer or WiFi device to
the hotspot to complete the setup process.

 To activate and register your hotspot using SMS if you are not connected to the

Internet:

1. Make sure that the hotspot is powered off.

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Around Town LTE Mobile Internet

Note: If you powered on the hotspot before activating it, power it off and

remove the battery.

2. Send an SMS message to 1-855-678-9123 and in the body of the message include only the

activation code.

The activation code is on the back of the hotspot and on the retail packaging label.

3. Wait for a confirmation message and for the hotspot to activate.

This process might take up to 15 minutes.

4. After you receive the confirmation message, insert the battery into the hotspot.

For more information about how to install the battery, see Install the Battery on page 17.

5. Press and hold the Power button on the hotspot until the LCD screen lights.

Power button

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Around Town LTE Mobile Internet

The NETGEAR AirCard screen displays:

6. Wait for the Hands Free Activation screen to display and for the hotspot to complete the

activation process.

When the activation process is complete, the hotspot displays the WiFi network name
(SSID) and password.

SSID

Password

7. Connect your computer or WiFi device to the hotspot using the SSID and password that

display on the hotspot.

8. Launch a web browser from the computer or WiFi device that is connected to the AC778A

network.

9. Enter http://aroundtowninternet.com/register in the address field of the browser

.

The login screen displays.

T

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Around Town LTE Mobile Internet

10. Click the Start Registration button.

11. T

ype the activation code in the Activation Code field and click the Submit button.

The activation code is on the back of the hotspot and on the retail packaging label.

12. Follow the onscreen instructions to register your hotspot and set up your account.

The hotspot comes with 1000 MB of free data access. For more information about how to
manage your

Town Account.

You can view or change the hotspot’s settings from the hotspot web page. For more
information, see Log In to the Hotspot Web Page on page 25.

Around Town account of add a new plan, see Chapter 3, Manage Your Around

Install the Battery

 To install the battery:

1. If the back cover is attached to the hotspot, remove the back cover by lifting at the notch

on either corner of the hotspot.

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2. Insert the battery as shown, ensuring that the gold contacts on the battery line up with the

gold contacts on the hotspot.

Gold contacts

Battery

3. Replace the back cover.

Note: The battery comes partially charged and ready to use. When the

battery needs recharging, follow the instructions in Recharge the

Battery on page 18.

Recharge the Battery

The battery comes partially charged. You can recharge the battery from a wall socket or from
the USB port on your computer. Recharging using the AC charger is faster than recharging
using a USB port on a computer.

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Around Town LTE Mobile Internet

Recharge the Battery Using the AC Charger

 To recharge the battery using the AC charger:

1. Attach one end of the micro-USB cable to the hotspot and attach the other end to the

AC charger (included).

AC charger

micro-USB cable

2. Plug the AC charger into an electrical outlet.

The battery icon
charged. When the battery is fully charged, a notification tells you that the battery is fully
changed and to remove the power

Note: The LCD screen goes into sleep mode after a set time to extend

battery life. To wake the LCD screen, press and quickly release the
Power button.

on the LCD screen indicates the percentage of remaining battery

.

Recharge the Battery Using Your Computer

To recharge the battery using your computer, you must connect the hotspot to the computer
using the micro-USB cable that came with your hotspot.

 To recharge the battery from the USB port on your computer:

1. Attach one end of the micro-USB cable to the hotspot and plug the other end into the

USB port on your computer

.

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Around Town LTE Mobile Internet

The battery icon on the LCD screen indicates the percentage of remaining battery
charge. When the battery is fully charged, a notification tells you that the battery is fully
charged and to remove the power

.

Configure a Tethered Connection

Your hotspot supports a direct connection through a USB cable to a Windows or Mac
computer. (This is commonly referred to as a “tethered” connection.)

Note: The first time that you tether your hotspot, drivers are loaded on your

computer to support it.

If you use a USB connection for data transfer (and not just for charging your device), you
must install the device drivers.

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Around Town LTE Mobile Internet

If you’re using Mac OS X 10.4.x, after you connect your device, you might see a warning
message that your computer is running on UPS backup battery and that you should perform
a computer shutdown. You can ignore this message. To prevent this message from being
displayed, install the device driver using TRU-Install. For more information, see the following
sections:

• Install Windows Device Drivers Using TRU-Install on page 21

• Install Mac Device Drivers Using TRU-Install on page 22

Install Windows Device Drivers Using TRU-Install

TRU-Install is a feature that installs the necessary drivers the first time you connect your
hotspot to your Windows or Mac computer through the micro USB cable. An installation CD is
not required.

 To install the device drivers on devices running Windows:

1. Press and hold the Power button on the hotspot until the LCD screen lights.

2. Attach one end of the micro-USB cable to the hotspot and plug the other end into the

USB port on your computer.

The TRU-Install screen displays.

3. If the

TRU-Install screen does not display, on your computer select Start > Computer to

view the devices connected to your computer.

4. Double-click the TRU-Install drive, browse to the files in the TRU-Install drive, and

double-click Setup.exe.

5. Follow the onscreen instructions.

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Install Mac Device Drivers Using TRU-Install

TRU-Install is a feature that installs the necessary drivers the first time you connect your
hotspot to your Mac computer using the micro-USB cable. An installation CD is not required.

 To install the device drivers on a Mac:

1. Press and hold the Power button on the hotspot until the LCD screen lights.

2. Attach one end of the micro-USB cable to the hotspot and plug the other end into the

USB port on your computer.

3. W

ait for the TRU-Install screen to display on your computer.

4. If the TRU-Install screen does not display, on your computer open Finder and under the

Devices section, click the TRU-Install drive.

5. Double-click the Install Drivers icon.

6. Follow the onscreen instructions.

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Around Town LTE Mobile Internet

Manage Your Hotspot and Settings

You can manage your hotspot and change settings using the following features:

• The hotspot’

• The hotspot web page. See Log In to the Hotspot Web Page on page 25.

• Y

our account overview page. See View Your Account Settings on page 46.

• A mobile app. See NETGEAR AirCard App for Smartphones and Tablets on page 23.

s LCD screen. See LCD Screen Elements on page 10.

NETGEAR AirCard App for Smartphones and Tablets

Download the complimentary mobile app from

www.netgear.com/AirCardApps. Use this app to view your hotspot’s

settings, connection status, and data usage information from your
smartphone or tablet.

To manage all hotspot settings, visit the hotspot web page at

http://netgear.aircard or http://192.168.1.1.

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23

2. Use Your Hotspot

This chapter explains how to use your hotspot.

This chapter covers the following topics:

• Log In to the Hotspot Web Page

• Connect to the Hotspot WiFi Network

• Monitor Data Usage

• Manage Alerts

• Configure the WiFi Settings on the Hotspot

• Change the Hotspot WiFi Network Name and Password

• Change Hotspot Web Page Login Password

• Configure the TRU-Install Installation Settings

• Disconnect from or Connect to the Mobile Broadband Network

• View Details About Your Hotspot

2

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Around Town LTE Mobile Internet

Log In to the Hotspot Web Page

Your hotspot comes configured and ready to use. Use the hotspot web page to manage your
hotspot’s settings.

Log in as an administrator to change settings and view detailed information. (The default
administrator login password is password.)

 To login to the hotspot web page:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password. The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

After you log in, you can access all of the features available on the LCD screen plus
advanced features.

Connect to the Hotspot WiFi Network

You can connect up to 10 WiFi devices (such as smartphones, laptops, tablets, digital
cameras, printers, gaming consoles, and digital picture frames) to your hotspot network. For
information about setting connections for main WiFi and guest WiFi networks, see

Maximum Number of Connected Devices on page 83.

You can add a WiFi device to your WiFi network manually. If the device you are adding is
WPS enabled, you can use the WPS method to connect the device without using the WiFi
password.

Connect Using a WiFi Network Manager

You can connect to the hotspot WiFi network using the WiFi network manager on your
computer or WiFi device.

Set the

 To connect to the hospot WiFi network using a WiFi network manager:

1. Open the WiFi network manager on your computer or WiFi device.

2. Find and select the hotspot WiFi network name (SSID).

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25

Around Town LTE Mobile Internet

The hotspot’s SSID is on the hotspot’s LCD screen.

SSID

Password

3. When prompted, enter the hotspot WiFi password.

The hotspot’s password is on the hotspot’s LCD screen.

The computer or WiFi device connects to the hotspot WiFi network.

Connect Using WPS

You can add a WPS-enabled WiFi device to your WiFi network without a WiFi password,
using the hotspot web page. You can connect by either using the device’s WPS button or
enter your device’s WPS PIN.

Connect Using the Device’s WPS Button

 To connect to the hotspot WiFi network using the device’s WPS button:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password.

4. Click the Sign In button.

The Sign In section closes.

5. Select W

i-Fi > Connect.

.aroundtown or http://192.168.1.1 in the address field of the web

The password is case-sensitive.

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26

Around Town LTE Mobile Internet

6. Click WPS button in the Main Wi-Fi section or Guest Wi-Fi section.

The WPS screen displays.

7. Click the WPS button pairing button.

The computer or WiFi device connects to the hotspot WiFi network.

Connect Using the Device’s WPS PIN

 To connect to the hotspot WiFi network using the device’s WPS PIN:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password.

4. Click the Sign In button.

The Sign In section closes.

5. Select W

i-Fi > Connect.

.aroundtown or http://192.168.1.1 in the address field of the web

The password is case-sensitive.

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Around Town LTE Mobile Internet

6. Click WPS button in the Main Wi-Fi section or Guest Wi-Fi section.

The WPS screen displays.

7. Click the Enter WPS Pairing button.

8. When prompted, enter the PIN provided by your WPS-enabled WiFi device in the field and

click the Submit button.

The computer or WiFi device connects to the hotspot WiFi network.

Monitor Data Usage

You can monitor data usage using either the LCD screen, the hotspot web page, or your
Around Town account overview page. If you want to manage your data plan, visit your
Around Town account overview page. For more information, see Manage Your Data Plan on

page 46.

View Data Usage on the LCD Screen

 To view estimated data usage on the hotspot LCD screen:

Wake the LCD screen by pressing the Power button.

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Around Town LTE Mobile Internet

The LCD screen shows the estimated data usage for the current month.

Data usage

View Data Usage on the Hotspot Web Page

 To view your data usage on the hotspot web page:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

.aroundtown or http://192.168.1.1.

The hotspot web page displays.

3. Enter the password in the Sign In field.

The default password is password.

4. Click the Sign In button.

The Sign In section closes.

Your data usage displays in the Data Usage section.

The password is case-sensitive.

View Data Usage on the Account Overview Page

You can view your remaining data balance and recent data usage from your account
overview page. For more information about your account overview page, see Chapter 3,

Manage Your Around Town Account.

 To view your data usage on the account overview page:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network for
you to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser

.

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

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29

Around Town LTE Mobile Internet

4. Enter your account user name in the Username field.

Your user name is the email address that you set up when you registered your hotspot.

5. Enter your account password in the Password field.

This is the password that you set up when you registered your hotspot.

6. Click the Submit button.

The Account Overview page displays.

7. In the Devices section, select a device.

The Devices screen displays.

The remaining data balance and recent data usage display. For more information, see the
following sections:

• View Your Remaining Data Balance on page 30

• View Your Recent Data Usage on page 31

View Your Remaining Data Balance

You can view your remaining data balance on your account overview page.

 To view your remaining data balance:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network for
you to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser.

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

4. Enter your account user name in the Username field.

Your user name is the email address that you set up when you registered your hotspot.

5. Enter your account password in the Password field.

This is the password that you set up when you registered your hotspot.

6. Click the Submit button.

The Account Overview page displays.

7. In the Devices section, click your device.

The Devices screen displays.

Your remaining data balance displays in the Remaining Balance section.

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Around Town LTE Mobile Internet

View Your Recent Data Usage

You can view your recent data usage by date and time on your account overview page.

 To view your recent data usage:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network for
you to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser.

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

4. Enter your account user name in the Username field.

Your user name is the email address that you set up when you registered your hotspot.

5. Enter your account password in the Password field.

This is the password that you set up when you registered your hotspot.

6. Click the Submit button.

The Account Overview page displays.

7. In the Devices section, click your device.

The Devices screen displays.

Your recent data usage displays in the Recent Usage section and is organized by date.

8. To view your data usage by time, click the View Details link next to each date.

The Balance History screen displays. Your data usage displays and is organized by time.

Manage Alerts

Your hotspot displays alerts about situations that require your attention. The alerts suggest
the actions you need to take to resolve them.

The following are some of the alerts that you might encounter:

• Software Updated Available. For information about how to update your software, see

Update the Hotspot Software on page 65.

• Max WiFi devices reached. For information about how to configure the maximum

number of connected devices, see
page 83.

• Mobile Broadband disconnected. For information about how to connect to the mobile

broadband, see
page 40.

Disconnect from or Connect to the Mobile Broadband Network on

Set the Maximum Number of Connected Devices on

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Around Town LTE Mobile Internet

• WiFi is off. If the WiFi is off, WiFi sleep settings might be set up. For more information

about the WiFi sleep settings, see Set the Hotspot’s WiFi Sleep Settings on page 75.

• Hotspot is not activated. For information about how to activate the hotspot, see Set Up
Your Hotspot on page 12.

• SIM errors. Reboot the hotspot. If the SIM error still displays, call

Your hotspot’s LCD screen and web page displays alerts to advise you of hotspot status
changes.
about how to manage your account alerts, see Chapter 3, Manage Your Around Town

Account.

Your account overview page displays alerts about your data plan. For information

Around Town support.

View Alerts on the LCD Screen

 To view alerts on the LCD screen:

1. Press the Power button to wake up the LCD screen.

A yellow triangle displays on the LCD screen when there is a system alert.

System Alerts

2. Press the Power button until the ALERTS screen displays.

ALERTS

MOBILE BROADBAND
DISCONNECTED

Your data connection is
disconnected.

3. Read each alert that displays and follow any displayed instructions.

4. T

o move to the next alert, click the Power button twice.

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Around Town LTE Mobile Internet

Note: Alerts remain as long as the issues that cause them are active. When

the issues are resolved, the alerts are removed automatically.

View Alerts on the Hotspot Web Page

 To view alerts on the hotspot web page:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

.aroundtown or http://192.168.1.1 in the address field of the web

The default password is password.

4. Click the Sign In button.

The Sign In section closes.

Active alerts display at the top of the hotspot web page.

5. Follow the instructions in each alert to address the conditions that caused it to display.

The password is case-sensitive.

Configure the WiFi Settings on the Hotspot

You can show or hide the WiFi settings that display on the hotspot’s LCD screen.

Show the WiFi Settings on the LCD Screen

You can displays the WiFi network name and password on the hotspot’s LCD screen.

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Around Town LTE Mobile Internet

 To show the WiFi setttings on the LCD sceen:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

.aroundtown or http://192.168.1.1 in the address field of the web

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password.

The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

5. Select W

i-Fi > Options.

6. Scroll down to the Wi-Fi options section.

7. In the Wi-Fi Info on Home section, select the Show radio button.

The Submit button displays after you make a selection.

8. Click the Submit button.

A warning message displays.

9. Click the Submit button.

Your changes are saved.

Hide the WiFi Settings On the LCD Screen

You can hide the WiFi network name and password on the hotspot’s LCD screen.

 To show the WiFi setttings on the LCD sceen:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password.

.aroundtown or http://192.168.1.1 in the address field of the web

The password is case-sensitive.

Use Your Hotspot

34

4. Click the Sign In button.

The Sign In section closes.

Around Town LTE Mobile Internet

5. Select W

6. Scroll down to the Wi-Fi options section.

7. In the Wi-Fi Info on Home section, select the Hide radio button.

The Submit button displays after you make a selection.

8. Click the Submit button.

A warning message displays.

9. Click the Submit button.

Your changes are saved.

i-Fi > Options.

Change the Hotspot WiFi Network Name and Password

Your hotspot comes with a randomly generated and secured WiFi network name and
password that you can continue to use as is.You can change the WiFi network name and
password for your main WiFi or guest WiFi network.

 To change network name and password:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password.

4. Click the Sign In button.

The Sign In section closes.

.aroundtown or http://192.168.1.1 in the address field of the web

The password is case-sensitive.

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Around Town LTE Mobile Internet

5. Select Wi-Fi > Options.

6. In the Main Wi-Fi or Guest Wi-Fi section, change the WiFi name and password as desired.

7. T

o change the guest WiFi password automatically, select the Generate a new password

each time I turn on the Guest Wi-Fi check box.

The Submit button displays after you change any of the settings.

8. Click the Submit button.

9. When prompted, click the Submit button again.

All devices that were connected must reconnect with the new name and password.

Change Hotspot Web Page Login Password

You can change the login password for the hotspot web page.

 To change the login password for the hotspot web page:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password.

4. Click the Sign In button.

The Sign In section closes.

.aroundtown or http://192.168.1.1 in the address field of the web

The password is case-sensitive.

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Around Town LTE Mobile Internet

5. Select Settings > General > Device.

6. In the Homepage section, click the Show Password link.

The AroundT

7. Enter a new password in the AroundT

The new password can be up to 31 characters and contain uppercase and lowercase
letters, numbers, and symbols.

The Submit button displays after you make a selection.

8. Click the Submit button.

Your changes are saved.

own Manager Password displays.

own Manager Password field.

Configure the TRU-Install Installation Settings

TRU-Install is a feature that installs the necessary drivers the first time you connect your
device to your Windows or Mac computer using the micro-USB cable. An installation CD is
not required. The default setting is for the hotspot to automatically install the TRU-Install
feature.

Enable TRU-Install Driver Installation

You can enable the hotspot to automatically install the TRU-Insall feature when the hotspot is
connected to a computer.

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Around Town LTE Mobile Internet

 To enable the TRU-Install installation feature:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

.aroundtown or http://192.168.1.1 in the address field of the web

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password.

The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

5. Select Settings > General > Software and Reset.

6. In the Startup Options section, select the Install driver when connecting to Windows or

MAC computers with a USB cable check box.

The Submit button displays after you make a change.

7. Click the Submit button.

Your changes are saved.

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Disable TRU-Install Installation

You can disable the automatic TRU-Install installation feature so that the hotspot does not
install the TRU-Install feature when the hotspot is connected to a computer.

 To disable the TRU-Install installation feature:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

.aroundtown or http://192.168.1.1 in the address field of the web

The default password is password.

The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

5. Select Settings > General > Software and Reset.

6. In the Startup Options section, clear the Install driver when connecting to Windows or

MAC computers with a USB cable check box.

The Submit button displays after you make a change.

7. Click the Submit button.

Your changes are saved.

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Disconnect from or Connect to the Mobile Broadband Network

If you just want to manage your hotspot’s settings, but you don’t want to connect to the
Internet and access your data, you can disconnect your hotspot from the mobile broadband
network.

Disconnect from the Mobile Broadband Network

 To disconnect from the mobile broadband network:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password. The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

5. In the Status section, click the Disconnect button.

Your hotspot disconnects from the mobile broadband network.

An alert on the hotspot web page and on your hotspot’s LCD screen notifies you that the
hotspot is disconnected from the mobile broadband network.

Connect to the Mobile Broadband Network

 To connect to the mobile broadband network:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password. The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

5. In the Status section, click the Connect button.

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Around Town LTE Mobile Internet

Your hotspot connects to the mobile broadband network.

View Details About Your Hotspot

You can view details about your hotspot on the hotspot web page or the hotspot’s LCD
screen.

View Details About Your Hotspot on the Web Page

 To view details about your hotspot on the hotspot web page:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password. The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

5. Click the About link near the upper right corner of the screen.

The following information displays:

• Account Details:

- My number. The hotspot’s phone number.

- MSID. The mobile station ID (MSID) associated with your phone number.

- MEID. The mobile equipment identifier (MEID) of your device.

- ICCID. The serial number of the SIM.

- IMEI. The device’s unique Internet Mobile Equipment Identity (IMEI) code.

- Activation Code. The hotspot’s activation code.

• Wi-Fi Details

- Wi-Fi name. The hotspot’s main WiFi network name.

- Wi-Fi password. The hotspot’s main WiFi network password.

- MAC Address. The hotspot’s MAC address. Each hotspot is assigned a unique

MAC address by its manufacturer.

- Encryption. The security standard used for the WiFi network.

- Wi-Fi Devices. The number of devices currently connected to the hotspot’s Wi-Fi

networks.

- Max Wi-Fi Devices. The maximum number of devices that can connect to the

hotspot’s main WiFi network.

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Around Town LTE Mobile Internet

- Max Guest Wi-Fi Devices. The maximum number of devices that can connect to

the hotspot’s guest WiFi network.

- Broadcast Network Name. Indicates whether the WiFi network name is being

broadcast.

• Firmware:

- FW Version. The hotspot’s firmware version.

- FW Build Date. The date the firmware version was created.

- Wed App Version. The hotspot’s web page version.

- Bootloader Version. The version of the software that starts up your hotspot.

• Device:

- Model. The manufacturer’s name for your hotspot.

- AroundTown Manager. The URL for the hotspot’s web page.

- PRL Version. The Preferred Roaming List (PRL) version number.

- Power State. The hotspot’s power state (Online, Offline).

- Current temperature. The hotspot’s temperature in Celsius. If your device is too

warm, make sure that the area is well ventilated and that air can circulate around
your device to cool it.

- Current voltage. The amount of power the hotspot is currently using.

- Battery charge level. The amount of charge remaining in the battery.

- Battery status. The current operating condition of the battery (Charging, No

Battery, Normal, Low, Critical).

- Battery temperature. The battery’s temperature. If the battery is getting too

warm, turn your device off and do not charge it.

• WWAN Info:

- Activation Date. The hotspot’s activation date.

- Refurbished. Indicates whether the hotspot was refurbished or not.

- IP Address. The IP address of the WWAN radio.

- User NAI. The 3G network identifier.

- LTE APN NI. The 4G network identifier.

- Lifetime LTE Transferred. The total amount of data sent and received while the

hotspot was connected to LTE networks.

- Lifetime 3G Transferred. The total amount of data sent and received while the

hotspot was connected to 3G networks.

- Lifetime Total Transferred. The total amount of data sent and received by the

hotspot.

6. To save this information to your computer or WiFi device, click the Save to File button.

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View Details About Your Hotspot on the LCD Screen

You can view details about your hotspot on the hotspot’s LCD screen. Four ABOUT screens
display account information about your hotspot. To view more information about your
account, see View Details About Your Hotspot on the Web Page on page 41.

 To view details about your hotspot on the LCD screen:

1. Press the Power button to wake the LCD screen.

2. Press the Power button again until the

Four ABOUT screens display. You must press the Power button twice to display the next
ABOUT screen.

ABOUT screen displays.

The following information displays:

• MEID.

• ICCID.

The MEID of your device.

The serial number of the SIM.

• Activated. Indicates if the hotspot’

changed.

• Activation Code.

The hotspot’s activation code.

3. Press the Power button twice.

The following information displays:

• AroundT

• W

i-Fi name. The hotspot’s main WiFi network name.

ownManager. The URL for the hotspot’s web page.

s activation status and the date and time the status

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Around Town LTE Mobile Internet

• MAC Address. The hotspot’ MAC address. Each hotspot is assigned a unique MAC

address by its manufacturer.

4. Press the Power button twice.

The following information displays:

• PRL V

• My number.

• T

ersion. The Preferred Roaming List (PRL) version number.

The hotspot’s phone number.

emperature. The hotspot’s temperature in Celsius. If your device is too warm, make
sure that the area is well ventilated and that air can circulate around your device to
cool it.

• FW V

ersion. The hotspot’s firmware version.

5. Press the Power button twice.

The following information displays:

• FW Build Date.

• Model.

• PRI V

The manufacturer’s name for your hotspot.

ersion. The Product Release Instructions (PRI) version for the hotspot’s routing

The date the firmware version was created.

hardware. The PRI is a file that contains the settings used to configure wireless
products for a particular service provider, customer, or purpose.

• W

ed App Version. The hotspot web page version.

6. Press the Power button again to return to the home screen.

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44

3. Manage Your Around Town

Account

This chapter provides information about how to configure your Around Town account settings.

This chapter covers the following topics:

• View Your Account Settings

• Manage Your Data Plan

• Manage Account Alerts

• Save Your Credit Card Information

• Manage Data Auto-Renew Settings

• Transfer Your Account to a New Hotspot

• Manage Your Around Town Password

• Change Your Account Email Address

• Manage Your Billing Address

• Manage Your Account PIN

• Manage Your Account Phone Number

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View Your Account Settings

You can view or change your account settings from your Around Town account overview
page. You can manage settings such as your data plan or purchase new data plans.

To log in to your account overview page, use the account user name and password that you
set up when you registered your hotspot.

To view or change your hotspot’s settings, you must visit the hotspot’s web page. For more
information, see

 To view your account settings:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network for
you to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser.

Log In to the Hotspot Web Page on page 25.

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login screen displays.

4. Enter your account user name in the Username field.

Your user name is the email address that you set up when you registered your hotspot.

5. Enter your account password in the Password field.

This is the password that you set up when you registered your hotspot.

6. Click the Submit button

The Account Overview page displays.

Manage Your Data Plan

You can manage your data plans from the Around Town account overview page.

Add a Data Plan

You can purchase a new data plan if you want to increase your data or if you are running low
on data.

 To add a data plan:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network for
you to view your account settings.

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Around Town LTE Mobile Internet

2. Enter http://aroundtowninternet.com in the address field of the web browser.

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

4. Enter your account user name in the Username field.

Your user name is the email address that you set up when you registered your hotspot.

5. Enter your account password in the Password field.

This is the password that you set up when you registered your hotspot.

6. Click the Submit button.

The Account Overview page displays.

7. In the Devices section, select a device.

The Devices screen displays.

8. Click the Add a Plan link.

9. Select the radio button next to the plan that you want to add and click the PURCHASE

button.

The Payment screen displays.

10. Enter your credit card information and billing address.

11. Click the SUBMIT button.

The data plan is added to your device account.

View Your Purchase History

After you purchase a data plan, you can view your purchases in the Purchase History screen.

 To view your purchase history:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network for
you to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser.

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

4. Enter your account user name in the Username field.

Your user name is the email address that you set up when you registered your hotspot.

5. Enter your account password in the Password field.

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This is the password that you set up when you registered your hotspot.

6. Click the Submit button.

The Account Overview page displays.

7. In the Devices section, select a device.

The Devices screen displays.

8. On the right, click the Purchase History link.

Your purchase history displays.

Manage Account Alerts

Your hotspot account comes with free email notifications, so that you can be notified when
data plan is about to expire. You can enable or disable notifications. You can also upgrade
your account to receive smart alerts for $1.99 per month.

Manage Data Plan Expiration Email Notifications

You can set your account to email you notifications when your data plan is about to expire.

Enable Data Plan Expiration Email Notifications

 To enable email notifications:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network for
you to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser.

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

4. Enter your account user name in the Username field.

Your user name is the email address that you set up when you registered your hotspot.

5. Enter your account password in the Password field.

This is the password that you set up when you registered your hotspot.

6. Click the Submit button.

The Account Overview page displays.

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7. In the Devices section, click your device.

8. On the right, click the Alerts & Notifications link.

The Alerts & Notifications screen displays.

9. Check to see if your notification email address is correct.

10. T

o change your notification email address, do the following:

a. Click the Change link.

The Update Notification E-mail Address screen displays.

b. Enter your new email address in the New E-mail

Address field.

c. Click the Submit button.

Your notification email address is changed.

11. In the Product Expired Notification section, select the Notify me by e-mail check box.

12. Click the Submit button.

Your changes are saved.

Disable Data Plan Expiration Email Notifications

 To disable email notifications:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network for
you to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

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Around Town LTE Mobile Internet

4. Enter your account user name in the Username field.

Your user name is the email address that you set up when you registered your hotspot.

5. Enter your account password in the Password field.

This is the password that you set up when you registered your hotspot.

6. Click the Submit button.

The Account Overview page displays.

7. In the Devices section, click your device.

8. On the right, select click the Alerts & Notifications link.

The Alerts & Notifications screen displays.

9. In the Product Expired Notification section, clear the Notify me by e-mail check box.

10. Click the Submit button.

Your changes are saved.

Upgrade Your Account to Smart Alerts

Your hotspot comes with free basic notifications that allow you to receive email notifications
when your data plan is about to expire. You can upgrade your account to review smart alerts,
for $1.99 per month, that allow you to receive alerts based on a balance threshold. You will
also receive alerts through email and text messages when your data plan is about to expire.

 To upgrade your account alerts to smart alerts:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network for
you to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser

.

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Around Town LTE Mobile Internet

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

4. Enter your account user name in the Username field.

Your user name is the email address that you set up when you registered your hotspot.

5. Enter your account password in the Password field.

This is the password that you set up when you registered your hotspot.

6. Click the Submit button.

The Account Overview page displays.

7. In the Devices section, click your device.

8. On the right, click the Manage Services link.

The Services screen displays.

9. Select the Upgrade to Smart

Alerts check box.

10. Click the Update button.

11. When prompted, enter your credit card information and billing address.

12. Click the SUBMIT button.

Your changes are saved.

View Account Alerts and Notifications

You can view alerts and notifications from your account overview page.

 To view your account alerts and notifications:

1. Launch a web browser from a computer or WiFi device.

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Around Town LTE Mobile Internet

Your computer or WiFi device does not need to be connected to the hotspot network for
you to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser.

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

4. Enter your account user name in the Username field.

Your user name is the email address that you set up when you registered your hotspot.

5. Enter your account password in the Password field.

This is the password that you set up when you registered your hotspot.

6. Click the Submit button.

The Account Overview page displays.

7. In the Devices section, click your device.

The Devices screen displays.

Alerts and notifications that were sent to your account display in the Recent Alerts &
Notification section.

Save Your Credit Card Information

You can save your credit card information to your account.

 To save your credit card information:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network for
you to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser.

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

4. Enter your account user name in the Username field.

Your user name is the email address that you set up when you registered your hotspot.

5. Enter your account password in the Password field.

This is the password that you set up when you registered your hotspot.

6. Click the Submit button.

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Around Town LTE Mobile Internet

The Account Overview page displays.

7. Select Payment Settings.

The Payment settings screen displays.

8. Enter your credit card information and billing address.

9. Click the SUBMIT button.

Your changes are saved.

Manage Data Auto-Renew Settings

You can set your account to automatically renew your data plan before you run out of data, or
you can disable auto-renew.

Automatically Renew Your Data Plan

You can set your account to automatically renew a data plan that you already use before
your run out of data.

 To automatically renew your data plan before you run out of data:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network in
order to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser.

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

4. Enter your account user name in the Username field.

Your user name is the email address that you set up when you registered your hotspot.

5. Enter your account password in the Password field.

This is the password that you set up when you registered your hotspot.

6. Click the Submit button.

The Account Overview page displays.

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Around Town LTE Mobile Internet

7. In the Devices section, click your device.

8. On the right, click the Manage Auto-Renew link.

The Manage Auto-Renew screen displays.

You must save your credit card information and billing address to your account before
you can see this screen. For more information, see Save Your Credit Card Information on
page 52.

9. In the Select your

Auto-Renew options menu, select the data plan you want to renew.

10. Click the SUBMIT button.

Your changes are saved.

Disable Auto-Renew

You can disable auto-renew so that your account does not automatically renew your data
plan when you run out of data.

 To disable auto-renew:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network in
order to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser

The Around Town web page displays.

.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

4. Enter your account user name in the Username field.

Your user name is the email address that you set up when you registered your hotspot.

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5. Enter your account password in the Password field.

This is the password that you set up when you registered your hotspot.

6. Click the Submit button.

The Account Overview page displays.

7. In the Devices section, click your device.

8. On the right, click the Manage Auto-Renew link.

The Manage Auto-Renew screen displays.

You must save your credit card information and billing address to your account before
you can see this screen. For more information, see Save Your Credit Card Information on
page 52.

9. In the Select your

10. Click the SUBMIT button.

Your changes are saved.

Auto-Renew options menu, select Disable Auto-Renew.

Transfer Your Account to a New Hotspot

If you bought another hotspot, you can transfer your current account to your new hotspot.
You can have multiple hotspots connected to one account.

You must activate your new hotspot first and then clear your account details before
transferring your account. For more, information, see Clear Account Details on page 104.

 To transfer your account to your new hotspot:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network for
you to view your account settings.

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Around Town LTE Mobile Internet

2. Enter http://aroundtowninternet.com in the address field of the web browser.

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

4. Enter your account user name in the Username field.

Your user name is the email address that you set up when you registered your hotspot.

5. Enter your account password in the Password field.

This is the password that you set up when you registered your hotspot.

6. Click the Submit button.

The Account Overview page displays.

7. In the Devices section, click on your device.

8. On the right, click the Settings link.

The Settings screen displays.

9. Click the Swap Devices link.

10. Enter your new hotspot’

11. Click the Submit button.

Your account transfers to your new hotspot.

s activation code in the New Activation Code field.

Manage Your Around Town Password

If you forgot your Around Town account password, you can reset it from the Login page. If
you know your current password, but you want to change it, you can change it after you log in
to your account.

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Around Town LTE Mobile Internet

Reset Your Around Town Password

If you forgot your Around Town account password, you can use a link on the Login page to
reset it.

 To reset your Around Town account password:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network for
you to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser.

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

4. Click the Lost Password link.

5. The Lost password screen displays.

6. Enter your Around Town account email address in the E-mail Address field.

If you forgot your Around Town account email address, you need to reset your hotspot to
its factory default settings and reactivate your hotspot. For more information, see

Configure the TRU-Install Installation Settings on page 37.

7. Click the Submit button.

An email is sent to you with instructions for how to reset your password.

8. Follow the instructions in the email to reset your password.

Change Your Around Town Account Password

You can change you Around Town account password if you can log into your account.

If you forgot your password and you want to reset it, see Reset Your Around Town Password
on page 57.

 To change your account password from your account:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network for
you to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser.

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

4. Enter your account user name in the Username field.

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Around Town LTE Mobile Internet

Your user name is the email address you set up when you registered your hotspot.

5. Enter your account password in the Password field.

This is the password you set up when you registered your hotspot.

6. Click the Submit button.

The Account Overview page displays.

7. Select Account Settings > Change Password.

The Change Password screen displays.

8. Enter your old password in the Old Password field.

9. Enter your new password in the Password field.

10. Retype your new password in the Retype New Password field.

11. Click the Save button.

Your changes are saved.

Change Your Account Email Address

You can change your Around Town account email address.

 To change your Around Town account email address:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network for
you to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser.

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

4. Enter your account user name in the Username field.

Your user name is the email address you set up when you registered your hotspot.

5. Enter your account password in the Password field.

This is the password you set up when you registered your hotspot.

6. Click the Submit button.

The Account Overview page displays.

7. Select Account Settings > Change Email.

The E-mail Address screen displays.

8. Enter your new email address in the Enter new E-mail Address field.

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Around Town LTE Mobile Internet

9. Enter your current account password in the Enter Password field.

10. Click the Save button.

Your changes are saved.

Manage Your Billing Address

You can view or change your credit card’s billing address.

View Your Billing Address

 To view your billing address:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network for
you to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser.

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

4. Enter your account user name in the Username field.

Your user name is the email address you set up when you registered your hotspot.

5. Enter your account password in the Password field.

This is the password you set up when you registered your hotspot.

6. Click the Submit button.

The Account Overview page displays.

7. Select Account Settings > View/Edit Address.

The Address screen displays your billing address.

Edit Your Billing Address

 To edit your credit card’s billing address:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network for
you to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser.

The Around Town web page displays.

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Around Town LTE Mobile Internet

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

4. Enter your account user name in the Username field.

Your user name is the email address you set up when you registered your hotspot.

5. Enter your account password in the Password field.

This is the password you set up when you registered your hotspot.

6. Click the Submit button.

The Account Overview page displays.

7. Select Account Settings > View/Edit Address.

The Address screen displays.

8. Click your billing address.

The Change Address screen displays.

9. Edit your billing address.

10. Click the Save button.

Your changes are saved.

Manage Your Account PIN

The account PIN is used to track customer issues.

View Your Account PIN

 To view your account PIN:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network for
you to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser.

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

4. Enter your account user name in the Username field.

Your user name is the email address you set up when you registered your hotspot.

5. Enter your account password in the Password field.

This is the password you set up when you registered your hotspot.

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6. Click the Submit button.

The Account Overview page displays.

7. Select Account Settings > View/Edit Account PIN.

The Account PIN screen displays your account PIN in the Current Account PIN section.

Edit Your Account PIN

 To edit your account PIN:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network for
you to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser.

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

4. Enter your account user name in the Username field.

Your user name is the email address you set up when you registered your hotspot.

5. Enter your account password in the Password field.

This is the password you set up when you registered your hotspot.

6. Click the Submit button.

The Account Overview page displays.

7. Select Account Settings > View/Edit Account PIN.

The Account PIN screen displays.

8. Enter a new PIN in the New Account PIN field.

9. Click the Save button.

Your changes are saved.

Manage Your Account Phone Number

You can view or edit your account phone number. Your account phone number is your
contact phone number.

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View Your Account Phone Number

 To view your account phone number:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network for
you to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser.

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

4. Enter your account user name in the Username field.

Your user name is the email address you set up when you registered your hotspot.

5. Enter your account password in the Password field.

This is the password you set up when you registered your hotspot.

6. Click the Submit button.

The Account Overview page displays.

7. Select Account Settings > View/Edit Phone Number.

The Phone Number screen displays your phone number in the Current Phone Number
section.

Edit Your Account Phone Number

 To edit your account phone number:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network for
you to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser.

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

4. Enter your account user name in the Username field.

Your user name is the email address you set up when you registered your hotspot.

5. Enter your account password in the Password field.

This is the password you set up when you registered your hotspot.

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6. Click the Submit button.

The Account Overview page displays.

7. Select Account Settings > View/Edit Phone Number.

The Phone Number screen displays.

8. Enter a new phone number in the New Phone Number field.

9. Click the Save button.

Your changes are saved.

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4. Manage Your Hotspot

This chapter explains how to manage your hotspot.

This chapter covers the following topics:

• Update the Hotspot Software

• Back Up and Restore Hotspot Settings

• Reset the Hotspot to Factory Default Settings

• Reset the Hotspot to Its Device Settings

• Extend Battery Life

• Adjust the Display Settings

• Set the Hotspot’s WiFi Sleep Settings

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Update the Hotspot Software

The hotspot checks automatically for new software and updates once a week. If an update
becomes available, the hotspot displays an alert. You can follow the instructions on the alert
to update the software or you can manually check for software updates and update the
software manually.

 To update the software and firmware manually:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

.aroundtown or http://192.168.1.1 in the address field of the web

The default password is password.

4. Click the Sign In button.

The Sign In section closes.

5. Select Settings > General > Software and Reset.

The password is case-sensitive.

6. In the Software Update section, click the Check for update button.

If an update is available, an Install Now button displays.

7. Click the Install Now button.

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8. Click the Continue button.

Your hotspot updates the software and reboots.

Back Up and Restore Hotspot Settings

You can back up and restore your hotspot’s settings. Backing up and restoring is useful if you
use more than one hotspot and you want the same settings on all of your hotspots. You can
also save your settings before resetting to factory defaults or changing the settings.

Download Your Hotspot’s Settings

To restore your hotspot’s settings later, you must download and save your hotspot’s current
settings to your computer.

 To download a copy of your hotspot’s settings:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password. The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

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5. Select Settings > General > Software and Reset.

6. In the Download / Backup Settings section, click the Save button.

By default, the file (export.cfg) is saved to your Downloads folder

.

Restore Your Hotspot’s Settings

You can restore your hotspot to its previous settings if you downloaded and saved your
hotspot’s previous settings to your computer. Save your settings before resetting to factory
defaults or changing the settings.

 To restore your hotspot’s settings:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password.

4. Click the Sign In button.

The Sign In section closes.

.aroundtown or http://192.168.1.1 in the address field of the web

The password is case-sensitive.

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5. Select Settings > General > Software and Reset.

6. In the Restore Settings section, click the Choose File button.

7. Navigate to the location where the export.cfg file is stored.

By default, hotspot setting files are saved to your Downloads folder.

8. Click the Open button.

Your hotspot is restored with the imported file settings.

Reset the Hotspot to Factory Default Settings

You can return your hotspot to its factory default settings. If you reset your hotspot to its
factory default settings, you must activate your hotspot again.

If you just want to reset your hotspot to its default behavior and you don’t want to change
your account or reactivate your hotspot, you can reset the device settings. For more
information, see Reset the Hotspot to Its Device Settings on page 71.

Reset your hotspot to its factory default settings in the following cases:

• You changed the default administrator login password and you can’t remember the new

password.

• Y

ou’ve changed the DHCP settings such that your device is inoperable. (For example, no

communication is oc.)

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Reset Factory Default Settings If You Forgot the Admin Login Password

You can reset the hotspot’s factory default settings from the hotspot web page if you forgot
the admin login password. If you know the admin login password and you want to reset the
hotspot to its factory default settings, see

Admin Login Password on page 69.

To reset your hotspot to its factory default settings, you must get a Master Subsidy Lock
(MSL) code from Around Town support.

Note: The hotspot’s default administrator login password is password.

 To reset the hotspot to its factory default settings if you forgot the admin password:

1. Contact Around Town support at 1-855-678-9123 to get an MSL code.

2. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

Reset Factory Default Settings If You Know the

3. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web

browser.

The hotspot web page displays.

4. At the top of the screen, click the Support link.

The Support screen displays.

5. In the Factory Reset section, click the Reset button.

6. Enter the MSL code in the field that displays.

7. Click the Submit button.

A confirmation screen displays.

8. Click the Begin Reset button.

The hotspot resets to its factory default settings.

Reset Factory Default Settings If You Know the Admin Login Password

You can reset the hotspot’s factory default settings from the hotspot web page if you know
the admin login password. If you forgot the administrator login password, see

Default Settings If You Forgot the Admin Login Password on page 69.

Reset Factory

To reset your hotspot to its factory default settings, you need to get a Master Subsidy Lock
(MSL) code from Around Town support.

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Note: The hotspot’s default administrator login password is password.

 To reset the hotspot to its factory default settings if you know the admin password:

1. Contact

Around Town support at 1-855-678-9123 to get a MSL code.

2. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

3. Enter http://netgear

.aroundtown or http://192.168.1.1 in the address field of the web

browser.

The hotspot web page displays.

4. Enter the admin login password in the Sign In field.

The default password is password.

The password is case-sensitive.

5. Click the Sign In button.

The Sign In section closes.

6. Select Settings > General > Software and Reset.

7. In the Factory Reset section, click the Reset button.

8. Enter the MSL code in the field that displays.

9. Click the Submit button.

A confirmation screen displays.

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10. Click the Begin Reset button.

The hotspot resets to its factory default settings.

Reset the Hotspot to Its Device Settings

If you want to reset your hotspot to its default settings, but don’t want to change your account
or network activation, you can reset your hotspot to its device settings.

If you want to reset your hotspot to its factory default settings and reset your account and
reactivate your hotspot, see

 To reset the hotspot to its device settings:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web

browser.

Reset the Hotspot to Factory Default Settings on page 68.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password. The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

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5. Select Settings > General > Software and Reset.

6. In the Settings Reset section, click the Reset button.

A message displays confirming that you want to reset your device settings.

7. Click the Begin Reset button.

The hotspot resets to its device settings.

Extend Battery Life

By default, the hotspot is configured to optimize battery life. You can extend the battery life in
several ways:

• When you’re not using your hotspot, turn it off.

• T

ether your hotspot to your computer using the micro-USB cable, and disable WiFi. For

more information, see Configure a Tethered Connection on page 20.

• Adjust the LCD settings:

- Decrease the brightness of the LCD. For more information, see Adjust the LCD

Screen’s Brightness on page 73.

- Set the LCD to turn of

Timeout Settings on page 74.

• Use a shorter WiFi inactivity time out period. For more information, see Set the Hotspot’s
WiFi Sleep Settings on page 75.

f sooner. For more information, see Set the LCD Screen’s

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• Limit the number of WiFi devices that can connect to the hotspot WiFi network. For more

information, see

• If only one network coverage type is available to you (LTE or 3G), set the allowed network

mode to that coverage type only. For more information, see

Mode on page 121.

Set the Maximum Number of Connected Devices on page 83.

Set the Allowed Network

Adjust the Display Settings

The hotspot’s LCD screen is automatically set to dim to save energy.

You can adjust the following display settings:

• Adjust the LCD screen’s brightness level.

• Set the screen time-out to a shorter period to reduce the amount of time that LCD screen

is not touched before the screen turns blank.

Adjust the LCD Screen’s Brightness

 To adjust the LCD screen’s brightness:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password. The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

5. Select Settings > General > Device.

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6. In the Screen section, select a brightness setting:

• Brightness. Brightens the LCD screen.

• Dim. Dims the LCD screen and prolongs the battery life.

The Submit button displays after you make a selection.

7. Click the Submit button.

Your changes are saved.

Set the LCD Screen’s Timeout Settings

You can set the LCD screen to automatically turn off when the hotspot is it being powered on
through the hotspot’s battery, AC charger, or a USB connection between the hotspot and a
computer.

 To set the LCD screen’s timeout settings:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

.aroundtown or http://192.168.1.1 in the address field of the web

3. Enter the admin login password in the Sign In field.

The default password is password.

The password is case-sensitive.

4. Click the Sign In button.

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The Sign In section closes.

5. Select Settings > General > Device.

6. In the Screen Timeout section, select a value for the following settings:

imeout on Battery. This is the amount of time before the LCD screen turns off if the

• T

hotspot is powered on through the hotspot’s battery.

• T

imeout on AC. This is the amount of time before the LCD screen turns off if the

hotspot is powered on through the hotspot’s AC charger.

• T

imeout on USB. This is the amount of time before the LCD screen turns off if the

hotspot is powered on through a USB connection between the hotspot and the
computer.

The Submit button displays after you make a selection.

7. Click the Submit button.

Your changes are saved.

Set the Hotspot’s WiFi Sleep Settings

You can set the hotspot to turn off its WiFi radio if no devices are connected to WiFi for a
period of time.

 To set the hotspot’s WiFi sleep settings:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

.aroundtown or http://192.168.1.1 in the address field of the web

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The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password.

4. Click the Sign In button.

The Sign In section closes.

5. Select Settings > General > Device.

The password is case-sensitive.

6. In the Sleep section, select a value for the following settings:

i-Fi sleep on Battery. Turns off the WiFi radio if no devices are connected for this

• W

period of time, while the hotspot is on battery power. (Select 5 minutes to make your
battery last longer.)

• W

i-Fi sleep on AC. Turns off the WiFi radio if no devices are connected for this

period of time while the hotspot is connected to the AC charger. (Select 5 minutes to
make your battery last longer.)

• W

i-Fi sleep on USB. Turns off the WiFi radio if no devices are connected for this

period of time while the hotspot is tethered to the computer. (Select 5 minutes to
make your battery last longer.)

The Submit button displays after you make a change.

7. Click the Submit button.

Your changes are saved.

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5. Control Access to the Network

This chapter explains how control who can access your hotspot WiFi network.

This chapter covers the following topics:

• Set Up a Guest Network

• Set the Maximum Number of Connected Devices

• View or Block Connected Devices

• Set Up MAC Filtering

• Configure the WiFi Signal If a Device Is Tethered

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Set Up a Guest Network

Guest networks allows visitors to connect to the hotspot’s WiFi network and use the Internet
without using your main WiFi network name and password.You can set up a guest network
for visitors to access the network.

Turn On the Guest Network Using the Web Page

You can turn on the guest WiFi network form the hotspot web page or the hotspot’s LCD
screen.

 To turn on the guest WiFi network using the hotspot web page:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

.aroundtown or http://192.168.1.1 in the address field of the web

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password.

4. Click the Sign In button.

The Sign In section closes.

5. Select W

i-Fi > Connect.

The password is case-sensitive.

6. In the Guest Wi-Fi section, click the Turn On button.

The guest WiFi turns on and the hotspot displays the guest WiFi network name and
password.

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Turn On the Guest Network Using the LCD screen

You can turn on the guest WiFi network form the hotspot web page or the hotspot’s LCD
screen.

 To turn on the guest WiFi network using the hotspot’s LCD screen:

1. Press the Power button on the hotspot to wake up the LCD screen.

2. Press the Power button until the Guest WI-FI screen displays.

3. Press the Power button twice to turn on the guest WiFi network.

The guest WiFi turns on and the LCD screen displays the guest WiFi network’s name and
password.

Change the Guest Network Name or Password

You can change the guest WiFi network’s name or password from the hotspot’s web page.

 To change the guest network name or password:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password.

4. Click the Sign In button.

The Sign In section closes.

.aroundtown or http://192.168.1.1 in the address field of the web

The password is case-sensitive.

5. Select W

i-Fi > Options.

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6. In the Guest Wi-Fi section, enter a new WiFi network name or password in the fields.

7. (Optional) If you want the hotspot to generate a new password each time the guest WiFi is

turned on, select the check box.

The Submit button displays after you make a change.

8. Click the Submit button.

Your changes are saved.

Turn Off the Guest Network Using the Web Page

You can turn off the guest WiFi network from the hotspot web page or the hotspot’s LCD
screen.

 To turn off the guest network using the hotspot web page:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password.

4. Click the Sign In button.

The Sign In section closes.

.aroundtown or http://192.168.1.1 in the address field of the web

The password is case-sensitive.

5. Select W

i-Fi > Connect.

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6. In the Guest Wi-Fi section, click the Turn Off button.

The guest WiFi turns off.

Turn Off the Guest Network Using the LCD screen

You can turn off the guest WiFi network from the hotspot web page or the hotspot’s LCD
screen.

 To turn off the guest WiFi network using the hotspot’s LCD screen:

1. Press the Power button on the hotspot to wake the LCD screen.

2. Press the Power button until the Guest WI-FI screen displays.

3. Press the Power button twice to turn off the guest WiFi network.

The guest WiFi turns off.

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Change Guest Encryption Security Settings

By default Wi-Fi security is enabled for your hotspot and its WiFi networks. You can change
the security used for your guest WiFi network.

 To change the encryption security settings for your guest WiFi network:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

.aroundtown or http://192.168.1.1 in the address field of the web

The default password is password.

The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

5. Select W

iFi > Options.

6. Scroll down to the Security section.

7. From the Guest Encryption menu, select a WiFi encryption option:

• None. Anyone can access your WiFi network without a password and you are

responsible for charges incurred. NETGEAR recommends that you do not select this
option.

• WP

A Personal TKIP. Strong security standard that is supported by most WiFi

devices.

• WP

A Personal TKIP AES. Strong security standard that is supported by most WiFi

devices.

• WP

A2 Personal AES. Strong security that is supported by newer WiFi devices

(default).

• WP

A2 Personal TKIP AES. A stronger, newer security standard that is limited to

newer WiFi devices.

• WP

A/WPA2. Strong security that is supported by most WiFi devices. WiFi devices

that use either WPA or WPA2 can connect to the hotspot.

The Submit button displays after you make a selection.

8. Click the Submit button.

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Your changes are saved.

Set the Maximum Number of Connected Devices

You can connect up to 10 WiFi devices to the hotspot. These connections are shared
between the hotspot’s main and guest WiFi networks.

 To set the number of devices that can connect to the hotspot’s WiFi networks:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

.aroundtown or http://192.168.1.1 in the address field of the web

The default password is password.

4. Click the Sign In button.

The Sign In section closes.

5. Select W

6. Scroll down to the Max Wi-Fi section.

7. From the Max Wi-Fi menu, select the number of devices that are allowed to access your

hotspot.

The maximum number of devices that you can select is 10.

8. Click the < button or the > button to adjust the number of connections available on the main

and guest networks.

The Submit button displays after you make a selection.

9. Click the Submit button.

i-Fi > Options.

The password is case-sensitive.

The number of devices that are allowed to access your hotspot is set.

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View or Block Connected Devices

You can view a list of devices that are connected to your hotspot WiFi network on the hotspot
web page. You can also block undesired devices that are already connected to the hotspot
WiFi network from connecting later.

Note: When you block or unblock users, the hotspot resets to activate the

new settings. Any devices connected to the hotspot are disconnected
when the hotspot resets.

View Devices Connected to the Network

 To view devices connected to the hotspot network:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password. The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

5. Select Devices.

A list of devices connected to the main WiFi and guest WiFi networks displays.

Block Devices from the Network

If a device is already connected to the hotspot WiFi network, and you want to block it from
connecting, you can block this device from the hotspot web page. If the undesired device is
not connected and you know the MAC address, you can manually add it to the black list. For
more information, see

 To block a device from the connecting to the network:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

Block Devices from the Network Using MAC Filtering on page 87.

2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web

browser.

The hotspot web page displays.

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3. Enter the admin login password in the Sign In field.

The default password is password.

The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

5. Select Devices.

A list of devices connected to the main WiFi and guest WiFi networks displays.

6. Click the device name.

The device details display.

7. Click the Block Device button.

8. When prompted, click the Block Device button again.

The device cannot access your WiFi network.

View Devices Blocked from the Network

 To view a list of blocked devices:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

.aroundtown or http://192.168.1.1 in the address field of the web

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password.

The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

5. Select W

i-Fi > MAC Filter.

6. From the MAC Filter Mode menu, select Black list - Block all in list.

The list of blocked devices displays.

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Unblock a Device

 To unblock a device:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

.aroundtown or http://192.168.1.1 in the address field of the web

The default password is password.

4. Click the Sign In button.

The Sign In section closes.

5. Select W

6. From the MAC Filter Mode menu, select Black list - Block all in list.

The list of blocked devices displays.

7. Click the X button next to a device.

The device can access your network.

i-Fi > MAC Filter.

The password is case-sensitive.

Set Up MAC Filtering

You can use Media Access Control (MAC) filtering to prevent unauthorized devices from
connecting to the hotspot WiFi network. The MAC filter is used to grant (white list) or block
(black list) devices access to the main and guest WiFi networks. Access is based on the MAC
address of each device.

Allow All Devices to Access the Network

 To allow all devices to connect to the hotspot WiFi network:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

.aroundtown or http://192.168.1.1 in the address field of the web

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The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password.

The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

5. Select W

i-Fi > MAC Filter.

6. From the MAC Filter Mode menu, select None.

The Submit button displays.

7. Click the Submit button.

You changes are saved.

Block Devices from the Network Using MAC Filtering

You block (black list) certain devices from accessing the network by adding their MAC
address to a black list. All devices are allowed to access the hotspot WiFi network, unless
they’re in this black list.

 To block a device from the WiFi network using MAC filtering:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

.aroundtown or http://192.168.1.1 in the address field of the web

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password.

The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

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5. Select Wi-Fi > MAC Filter.

6. From the MAC Filter Mode menu, select Black List - Block all in list.

7. In the Name field, enter the name of the device you want to block.

8. In the MAC Address field, enter the MAC address of the device you want to block.

9. Click the + button.

The device is added to the black list.

10. Click the Submit button.

You changes are saved.

Allow Specific Devices to Access the Network Using MAC Filtering

You allow (white list) specific devices to access the network by adding their MAC addresses
to the white list. Devices that are not added to the white list cannot access the hotspot WiFi
network.

 To allow specific devices to access the hotspot WiFi network using MAC filtering:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password.

4. Click the Sign In button.

The Sign In section closes.

.aroundtown or http://192.168.1.1 in the address field of the web

The password is case-sensitive.

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5. Select Wi-Fi > MAC Filter.

6. From the MAC Filter Mode menu, select White List - Allow only those in list.

7. In the Name field, enter the name of the device you want to grant access to.

8. In the MAC Address field, enter the MAC address of the device you want to grant access

to.

9. Click the + button.

The device is added to the white list.

10. Click the Submit button.

Your changes are saved.

Configure the WiFi Signal If a Device Is Tethered

If a device is tethered to the hotspot through a USB connection, you can turn the hotspot’s
WiFi signal off so that other devices cannot connect to the hotspot WiFi network. If you allow
the WiFi signal to stay on, all devices, including the tethered device, can connect to the
hotspot WiFi network and access the Internet.

Note: To tether your hotspot to a computer, you must download the

necessary device drivers using TRU-Install. For more information, see

Configure a Tethered Connection on page 20.

Turn On the WiFi Signal If a Device Is Tethered

If you allow the WiFi signal to stay on when a device is tethered to the hotspot through a USB
connection, all devices, including the tethered device, can connect to the hotspot WiFi
network and access the Internet.

 To turn on the WiFi signal if a device is tethered to the hotspot:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

.aroundtown or http://192.168.1.1 in the address field of the web

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The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password.

The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

5. Select W

i-Fi > Options.

6. Scroll down to the Wi-Fi Options section.

7. Select the Wi-Fi stays On radio button.

The Submit button displays after you make a selection.

8. Click the Submit button.

A warning message displays.

9. Click the Submit button.

Your changes are saved.

Turn Off the WiFi Signal If a Device Is Tethered

You can turn off the hotspot’s WiFi signal if a device is tethered to the hotspot through a USB
connection. Only the device tethered to the hotspot can access the Internet.

If you turn off the WiFi signal when a device is tethered, note the following:

• Only a computer that is tethered to your device can connect to the hotspot WiFi network

and access the Internet.

• The hotspot’

• The hotspot’

• WPS is not available.

 To turn off the WiFi signal if a device is tethered to the hotspot:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

s battery life is prolonged.
s battery charges faster.

.aroundtown or http://192.168.1.1 in the address field of the web

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The default password is password. The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

5. Select W

i-Fi > Options.

6. Scroll down to the Wi-Fi Options section.

7. Select the Wi-Fi stays Off radio button.

The Submit button displays after you make a selection.

8. Click the Submit button.

A warning message displays.

9. Click the Submit button.

Your changes are saved.

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6. Security Settings

This chapter explains how to manage the security settings on your hotspot.

This chapter covers the following topics:

• Change the Hotspot Network Name and Password

• Change the Encryption Security Settings

• Configure Port Filtering

• Configure a DMZ

• Configure VPN Passthrough

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Change the Hotspot Network Name and Password

You can change the hotspot’s main WiFi network name and password from the hotspot web
page. For more information on how to change the guest WiFi networks’ name and password,
see Change the Guest Network Name or Password on page 79.

 To change the hotspot’s main WiFi network name and password:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

.aroundtown or http://192.168.1.1 in the address field of the web

The default password is password.

4. Click the Sign In button.

The Sign In section closes.

5. Select W

6. In the Main Wi-Fi section, enter a new WiFi network name or password in the appropriate

field.

The Submit button displays after you make a change.

7. Click the Submit button.

i-Fi > Options.

The password is case-sensitive.

Your changes are saved.

Change the Encryption Security Settings

By default Wi-Fi security is enabled for your hotspot and its WiFi networks. You can change
the security used for your main and guest WiFi networks.

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 To change the encryption security settings for your WiFi networks:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

.aroundtown or http://192.168.1.1 in the address field of the web

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password.

The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

5. Select W

iFi > Options.

6. Scroll down to the Security section.

7. Select a WiFi encryption option from the Encryption menu or Guest Encryption menu:

• None. Anyone can access your WiFi network without a password and you are

responsible for charges incurred. NETGEAR recommends that you do not select this
option.

• WP

A Personal TKIP. Strong security standard that is supported by most WiFi

devices.

• WP

A Personal TKIP AES. Strong security standard that is supported by most WiFi

devices.

• WP

A2 Personal AES. Strong security that is supported by newer WiFi devices

(default).

• WP

A2 Personal TKIP AES. A stronger, newer security standard that is limited to

newer WiFi devices.

• WP

A/WPA2. Strong security that is supported by most WiFi devices. WiFi devices

that use either WPA or WPA2 can connect to the hotspot.

The Submit button displays after you make a selection.

8. Click the Submit button.

Your changes are saved.

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Configure Port Filtering

Port filtering lets you specify which applications (for example, HTTP, FTP, email servers) can
(white list) or cannot (black list) access the Internet.

White List an Application Using Port Filtering

You can white list specific applications so that only those applications are allowed to access
the Internet.

 To white list an application:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

.aroundtown or http://192.168.1.1 in the address field of the web

3. Enter the admin login password in the Sign In field.

The default password is password.

4. Click the Sign In button.

The Sign In section closes.

5. Select Settings > Router > Port Filtering.

6. Select White List from the Port Filtering menu.

7. Enter a meaningful label that describes the service.

8. In the Label field, enter a name that describes the application being filtered (for example,

RandomEmailApp.

9. In the Port field, enter the port used by the application.

10. Select TCP or UDP from the Protocol menu.

The password is case-sensitive.

This is the protocol being used for this application.

The Submit button displays.

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11. Click the + button.

The port filtering entry is added to the list.

12. Click the Submit button.

Your changes are saved.

Black List an Application Using Port Filtering

You can black list specific applications to prevent those applications from accessing the
Internet.

 To black list an application:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

.aroundtown or http://192.168.1.1 in the address field of the web

3. Enter the admin login password in the Sign In field.

The default password is password.

The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

5. Select Settings > Router > Port Filtering.

6. Select Black List from the Port Filtering menu.

7. Enter a meaningful label that describes the service.

8. In the Label field, enter a name that describes the application being filtered (for example,

RandomEmailApp.

9. In the Port field, enter the port used by the application.

10. Select TCP or UDP from the Protocol menu.

This is the protocol being used for this application.

The Submit button displays.

11. Click the + button.

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The port filtering entry is added to the list.

12. Click the Submit button.

Your changes are saved.

Remove a Port Filtering Entry

If port filtering is currently enabled and some ports are already in the list (Black List or White
List), you can remove any of those rows.

 To remove a port filtering entry for an application:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

.aroundtown or http://192.168.1.1 in the address field of the web

3. Enter the admin login password in the Sign In field.

The default password is password.

The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

5. Select Settings > Router > Port Filtering.

6. Select Black List or White List from the Port Filtering menu.

The entries display.

7. Click the X button next to the entry that you want to remove.

The port filtering entry is removed.

The Submit button displays.

8. Click the Submit button.

Your changes are saved.

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Configure a DMZ

In a demilitarized zone (DMZ) network configuration, a computer runs outside the firewall in
the DMZ. This computer intercepts incoming Internet traffic, providing an extra layer of
protection for the rest of the network, and sending all incoming data to a particular IP
address.

Enable the DMZ

If DMZ is enabled, then incoming traffic is routed to the computer that uses the IP address
specified by the DMZ settings.

 To enable DMZ and designate a computer to screen incoming traffic:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password. The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

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5. Select Settings > Router > Basic.

6. In the DMZ section, select the DMZ Enabled On radio button.

7. In the DMZ Address field, enter the IP address of the computer that you want exposed to

the Internet.

The Submit button displays after you make a selection.

8. Click the Submit button.

Your changes are saved.

Disable the DMZ

If the DMZ is not enabled, the incoming traffic is blocked.

 To disable the DMZ:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

.aroundtown or http://192.168.1.1 in the address field of the web

The default password is password.

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The password is case-sensitive.

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4. Click the Sign In button.

The Sign In section closes.

5. Select Settings > Router > Basic.

6. In the DMZ section, select the DMZ Enabled Off radio button.

The Submit button displays after you make a selection.

7. Click the Submit button.

Your changes are saved.

Configure VPN Passthrough

You can set up a virtual private network (VPN) to connect to a corporate network.

Enable VPN Passthrough

To connect to a corporate network using VPN, you must first enable VPN connections
(passthrough).

 To enable VPN passthrough:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

.aroundtown or http://192.168.1.1 in the address field of the web

The hotspot web page displays.

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