Netgear AirCard 778AT User Manual

Around Town LTE Mobile Internet

Model AC778AT User Manual

August 2015

202-11479-02

350 East Plumeria Drive

San Jose, CA 95134

USA

Around Town LTE Mobile Internet

Support

Thank you for selecting NETGEAR products.

After installing your device, locate the serial number on the label of your product and use it to register your product at

https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR

recommends registering your product through the NETGEAR website.

For product updates and web support, visit http://support.aroundtowninternet.com/ or call 1-855-678-9123.

Compliance

For regulatory compliance information, visit http://www.netgear.com/about/regulatory.

See the regulatory compliance document before connecting the power supply.

Trademarks

Chapter 1 Get Started

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Meet Your Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Power Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

LCD Screen Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Set Up Your Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Set Up Your Hotspot Over the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Set Up Your Hotspot Without Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . 14

Install the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Recharge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Recharge the Battery Using the AC Charger . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Recharge the Battery Using Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Configure a Tethered Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Install Windows Device Drivers Using TRU-Install . . . . . . . . . . . . . . . . . . . . . . 21

Install Mac Device Drivers Using TRU-Install . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Manage Your Hotspot and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

NETGEAR AirCard App for Smartphones and Tablets. . . . . . . . . . . . . . . . . . . . . . 23

Chapter 2 Use Your Hotspot

Connect to the Hotspot WiFi Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Connect Using a WiFi Network Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Connect Using WPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Monitor Data Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

View Data Usage on the LCD Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

View Data Usage on the Hotspot Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . 29

View Data Usage on the Account Overview Page . . . . . . . . . . . . . . . . . . . . . . 29

Manage Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

View Alerts on the LCD Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

View Alerts on the Hotspot Web Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Configure the WiFi Settings on the Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Show the WiFi Settings on the LCD Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Hide the WiFi Settings On the LCD Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Change the Hotspot WiFi Network Name and Password. . . . . . . . . . . . . . . . . . . 35

Change Hotspot Web Page Login Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Configure the TRU-Install Installation Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Enable TRU-Install Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Disable TRU-Install Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Around Town LTE Mobile Internet

Disconnect from or Connect to the Mobile Broadband Network . . . . . . . . . . . 40

Disconnect from the Mobile Broadband Network. . . . . . . . . . . . . . . . . . . . . . 40

Connect to the Mobile Broadband Network. . . . . . . . . . . . . . . . . . . . . . . . . . . 40

View Details About Your Hotspot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

View Details About Your Hotspot on the Web Page . . . . . . . . . . . . . . . . . . . . 41

View Details About Your Hotspot on the LCD Screen . . . . . . . . . . . . . . . . . . . 43

Chapter 3 Manage Your Around Town Account

View Your Account Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Manage Your Data Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Add a Data Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

View Your Purchase History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Manage Account Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Manage Data Plan Expiration Email Notifications . . . . . . . . . . . . . . . . . . . . . . 48

Upgrade Your Account to Smart Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

View Account Alerts and Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Save Your Credit Card Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Manage Data Auto-Renew Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Automatically Renew Your Data Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Disable Auto-Renew. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Transfer Your Account to a New Hotspot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Manage Your Around Town Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Reset Your Around Town Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Change Your Around Town Account Password. . . . . . . . . . . . . . . . . . . . . . . . . 57

Change Your Account Email Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Manage Your Billing Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

View Your Billing Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Edit Your Billing Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Manage Your Account PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

View Your Account PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Edit Your Account PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Manage Your Account Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

View Your Account Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Edit Your Account Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Chapter 4 Manage Your Hotspot

Update the Hotspot Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Back Up and Restore Hotspot Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Download Your Hotspot’s Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Restore Your Hotspot’s Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Reset the Hotspot to Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Reset Factory Default Settings If You Forgot the Admin Login Password . . 69

Reset Factory Default Settings If You Know the Admin Login Password . . . 69

Reset the Hotspot to Its Device Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Extend Battery Life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Adjust the Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Adjust the LCD Screen’s Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Around Town LTE Mobile Internet

Set the LCD Screen’s Timeout Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Set the Hotspot’s WiFi Sleep Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Chapter 5 Control Access to the Network

Set Up a Guest Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Turn On the Guest Network Using the Web Page . . . . . . . . . . . . . . . . . . . . . . 78

Turn On the Guest Network Using the LCD screen . . . . . . . . . . . . . . . . . . . . . 79

Change the Guest Network Name or Password . . . . . . . . . . . . . . . . . . . . . . . . 79

Turn Off the Guest Network Using the Web Page . . . . . . . . . . . . . . . . . . . . . . 80

Turn Off the Guest Network Using the LCD screen. . . . . . . . . . . . . . . . . . . . . 81

Change Guest Encryption Security Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Set the Maximum Number of Connected Devices. . . . . . . . . . . . . . . . . . . . . . . . 83

View or Block Connected Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

View Devices Connected to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Block Devices from the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

View Devices Blocked from the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Unblock a Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Set Up MAC Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Allow All Devices to Access the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Block Devices from the Network Using MAC Filtering . . . . . . . . . . . . . . . . . . 87

Allow Specific Devices to Access the Network Using MAC Filtering. . . . . . . 88

Configure the WiFi Signal If a Device Is Tethered . . . . . . . . . . . . . . . . . . . . . . . . . 89

Turn On the WiFi Signal If a Device Is Tethered . . . . . . . . . . . . . . . . . . . . . . . . 89

Turn Off the WiFi Signal If a Device Is Tethered. . . . . . . . . . . . . . . . . . . . . . . . 90

Chapter 6 Security Settings

Change the Hotspot Network Name and Password . . . . . . . . . . . . . . . . . . . . . . . 93

Change the Encryption Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Configure Port Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

White List an Application Using Port Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . 95

Black List an Application Using Port Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Remove a Port Filtering Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Configure a DMZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Enable the DMZ. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Disable the DMZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Configure VPN Passthrough. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Enable VPN Passthrough . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Disable VPN Passthrough. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Chapter 7 Advanced Settings

Clear Account Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Configure the Connection Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Configure the WiFi Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Configure the RTS Threshold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Configure the Fragmentation Threshold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Configure Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Around Town LTE Mobile Internet

Enable Port Forwarding for an Application . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Remove a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Configure UPnP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Enable UPnP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Disable UPnP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Configure the Hotspot’s LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

View the Hotspot’s LAN IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Set the Hotspot’s LAN IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Configure the Hotspot’s Netmask. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

View the Hotspot’s Netmask. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Set the Hotspot’s Netmask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Configure DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Enable DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Set the DNS Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Update the PRL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Update the Network Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Set the Allowed Network Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Configure System Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

View Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Enable System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Clear the System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Download the System Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

View Mobile Broadband Status Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

View the SIM Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

View Your Hotspot’s Access Point Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Chapter 8 Troubleshooting

Questions About Activating Your Hotspot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Questions About Connecting Devices and Accessing the Internet . . . . . . . . . 131

Questions About the Hotspot Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Questions About the Hotspot Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Questions About Improving WiFi Performance. . . . . . . . . . . . . . . . . . . . . . . . . . 134

Addition Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Appendix A System Requirements and Specifications

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Radio Frequency and Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Appendix B Tips and Safety Guidelines for Lithium-Ion Batteries

Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

General Battery Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Appropriate Batteries and Chargers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

1. Get Started

The hotspot delivers speed and performance for up to 10 WiFi devices, like your smartphone,

tablet, or printer, almost anywhere you go.

This chapter covers the following topics:

• Package Contents

• Meet Your Hotspot

• Set Up Your Hotspot

• Install the Battery

• Recharge the Battery

• Configure a Tethered Connection

• Manage Your Hotspot and Settings

• NETGEAR AirCard App for Smartphones and Tablets

For more information about the topics covered in this manual, visit

http://support.aroundtowninternet.com/.

Around Town LTE Mobile Internet

Package Contents

Your package contains the following items:

Rechargeable battery Back cover

Hotspot

micro-USB cable

AC charger with USB port

Note: A micro-SIM card is preinstalled inside the hotspot.

Get Started

Around Town LTE Mobile Internet

Meet Your Hotspot

Before you connect your hotspot, familiarize yourself with its LCD screen, icons, buttons, and connectors.

Power button

Antenna connector

Figure 1. Hotspot hardware features

Micro-USB port

Antenna connector

Get Started

Around Town LTE Mobile Internet

Power Button

Use the Power button to power the hotspot on and off, to wake the LCD screen, and to cycle to the next screen.

Table 1. Power button usage

Desired Result Action

Turn on hotspot. Press and hold the Power button until the NETGEAR

screen displays.

Turn off hotspot. Press and hold the Power button for about five seconds until

the LCD screen turns of

Wake WiFi signal and screen.

Cycle to the next screen. Press the Power button until the desired screen displays.

Press and quickly release the Power button.

AirCard

LCD Screen Elements

The LCD screen displays icons, data usage, your hotspot’s WiFi network name, and your WiFi password.

Signal strength

Mobile broadband network

Remaining battery percentage

System alert

Number of connected devices

Figure 2. LCD screen

Battery

WiFi network name

WiFi network password

Data usage

Get Started

Table 2. LCD screen elements

Icon Description

Around Town LTE Mobile Internet

Signal Strength

Network Type

Battery Status

WiFi Status

System Alert System alerts require attention.

No Signal

1 bar . The hotspot signal is weak. 5 bars . The hotspot signal is strong.

Indicates which mobile broadband network your hotspot is connected to.

Indicates the percentage of remaining battery charge. Indicates that the battery is charging.

Blue. WiFi is active. Gray. WiFi is inactive.

The number indicates the number of devices that are connected to the hotspot.

Indicates that the hotspot is in a zero coverage area and is not connected to the mobile broadband network.

Accessories

Your hotspot ships with the following accessories:

• Micro-USB cable . Use this cable to recharge the battery or to tether the hotspot to your

computer

• W

all charger . Use a wall charger with the USB cable to recharge the battery or to power

the hotspot from a wall socket.

Note: External antennas are not included with your hotspot.

You can purchase the following accessories separately:

• AirCard Signal Boosting Cradle (DC1

extends coverage indoors and in areas with low signal strength, and adds Ethernet connectivity.

13A). The boosting cradle boosts the signal,

Get Started

Around Town LTE Mobile Internet

• Extended battery. The extended battery is a 3600 mAh battery that provides a battery

life that is 1.5 times longer than that of the standard battery.

Accessory availability varies by region. For more information, visit

http://www.netgear.com/aircardaccessories.

Set Up Your Hotspot

You must activate and register your hotspot before you can connect to the hotspot’s WiFi network. You can activate and register the hotspot with or without Internet access.

CAUTION:

Do not insert the battery into your hotspot or power it on before following these instructions. If you powered on the hotspot before following these instructions, power it off and remove the battery.

Set Up Your Hotspot Over the Internet

You can set up your hotspot if you already connected to the Internet. If you want to set up your hotspot but you are not connected to the Internet, see

Internet Access on page 14.

 To activate and register your hotspot if you are connected to the Internet:

1. Make sure that the hotspot is powered off.

Note: If you powered on the hotspot before activating it, power it off and

remove the battery.

2. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

3. Enter http://aroundtowninternet.com/register in the address field of the browser.

The login screen displays.

4. Click the Start Registration button.

5. Type the activation code in the Activation Code field and click the Submit button.

Set Up Your Hotspot Without

Get Started

Around Town LTE Mobile Internet

The activation code is on the back of the hotspot and on the retail packaging label.

6. Follow the onscreen instructions to register your hotspot.

7. After the hotspot is registered, insert the battery into the hotspot.

For more information about how to install the battery, see Install the Battery on page 17.

8. Press and hold the Power button on the hotspot until the LCD screen lights.

Power button

The NETGEAR AirCard screen displays:

Get Started

Around Town LTE Mobile Internet

9. Wait for the Hands Free Activation screen to display and for the hotspot to activate.

When the activation process is complete, the hotspot displays the WiFi network name (SSID) and password.

SSID

Password

You can now connect your computers or WiFi devices to the hotspot’s WiFi network.

The hotspot comes with 1000 MB of free data access. For more information about how to manage your

Around Town account or add a new data plan, see Chapter 3, Manage Your

Around Town Account.

You can view or change the hotspot’s settings from the hotspot web page. For more information, see Log In to the Hotspot Web Page on page 25.

Set Up Your Hotspot Without Internet Access

To set up your hotspot if you are not connected to the Internet, you need a device that can send an SMS message to activate your hotspot. Because your hotspot comes with 1000 MB of free data, after you activate your hotspot, you can connect a computer or WiFi device to the hotspot to complete the setup process.

 To activate and register your hotspot using SMS if you are not connected to the

Internet:

1. Make sure that the hotspot is powered off.

Get Started

Around Town LTE Mobile Internet

Note: If you powered on the hotspot before activating it, power it off and

remove the battery.

2. Send an SMS message to 1-855-678-9123 and in the body of the message include only the

activation code.

The activation code is on the back of the hotspot and on the retail packaging label.

3. Wait for a confirmation message and for the hotspot to activate.

This process might take up to 15 minutes.

4. After you receive the confirmation message, insert the battery into the hotspot.

For more information about how to install the battery, see Install the Battery on page 17.

5. Press and hold the Power button on the hotspot until the LCD screen lights.

Power button

Get Started

Around Town LTE Mobile Internet

The NETGEAR AirCard screen displays:

6. Wait for the Hands Free Activation screen to display and for the hotspot to complete the

activation process.

When the activation process is complete, the hotspot displays the WiFi network name (SSID) and password.

SSID

Password

7. Connect your computer or WiFi device to the hotspot using the SSID and password that

display on the hotspot.

8. Launch a web browser from the computer or WiFi device that is connected to the AC778A

network.

9. Enter http://aroundtowninternet.com/register in the address field of the browser

The login screen displays.

Get Started

Around Town LTE Mobile Internet

10. Click the Start Registration button.

11. T

ype the activation code in the Activation Code field and click the Submit button.

The activation code is on the back of the hotspot and on the retail packaging label.

12. Follow the onscreen instructions to register your hotspot and set up your account.

The hotspot comes with 1000 MB of free data access. For more information about how to manage your

Town Account.

You can view or change the hotspot’s settings from the hotspot web page. For more information, see Log In to the Hotspot Web Page on page 25.

Around Town account of add a new plan, see Chapter 3, Manage Your Around

Install the Battery

 To install the battery:

1. If the back cover is attached to the hotspot, remove the back cover by lifting at the notch

on either corner of the hotspot.

Get Started

Around Town LTE Mobile Internet

2. Insert the battery as shown, ensuring that the gold contacts on the battery line up with the

gold contacts on the hotspot.

Gold contacts

Battery

3. Replace the back cover.

Note: The battery comes partially charged and ready to use. When the

battery needs recharging, follow the instructions in Recharge the

Battery on page 18.

Recharge the Battery

The battery comes partially charged. You can recharge the battery from a wall socket or from the USB port on your computer. Recharging using the AC charger is faster than recharging using a USB port on a computer.

Get Started

Around Town LTE Mobile Internet

Recharge the Battery Using the AC Charger

 To recharge the battery using the AC charger:

1. Attach one end of the micro-USB cable to the hotspot and attach the other end to the

AC charger (included).

AC charger

micro-USB cable

2. Plug the AC charger into an electrical outlet.

The battery icon charged. When the battery is fully charged, a notification tells you that the battery is fully changed and to remove the power

Note: The LCD screen goes into sleep mode after a set time to extend

battery life. To wake the LCD screen, press and quickly release the Power button.

on the LCD screen indicates the percentage of remaining battery

Recharge the Battery Using Your Computer

To recharge the battery using your computer, you must connect the hotspot to the computer using the micro-USB cable that came with your hotspot.

 To recharge the battery from the USB port on your computer:

1. Attach one end of the micro-USB cable to the hotspot and plug the other end into the

USB port on your computer

Get Started

Around Town LTE Mobile Internet

The battery icon on the LCD screen indicates the percentage of remaining battery charge. When the battery is fully charged, a notification tells you that the battery is fully charged and to remove the power

Configure a Tethered Connection

Your hotspot supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a “tethered” connection.)

Note: The first time that you tether your hotspot, drivers are loaded on your

computer to support it.

If you use a USB connection for data transfer (and not just for charging your device), you must install the device drivers.

Get Started

Around Town LTE Mobile Internet

If you’re using Mac OS X 10.4.x, after you connect your device, you might see a warning message that your computer is running on UPS backup battery and that you should perform a computer shutdown. You can ignore this message. To prevent this message from being displayed, install the device driver using TRU-Install. For more information, see the following sections:

• Install Windows Device Drivers Using TRU-Install on page 21

• Install Mac Device Drivers Using TRU-Install on page 22

Install Windows Device Drivers Using TRU-Install

TRU-Install is a feature that installs the necessary drivers the first time you connect your hotspot to your Windows or Mac computer through the micro USB cable. An installation CD is not required.

 To install the device drivers on devices running Windows:

1. Press and hold the Power button on the hotspot until the LCD screen lights.

2. Attach one end of the micro-USB cable to the hotspot and plug the other end into the

USB port on your computer.

The TRU-Install screen displays.

3. If the

TRU-Install screen does not display, on your computer select Start > Computer to

view the devices connected to your computer.

4. Double-click the TRU-Install drive, browse to the files in the TRU-Install drive, and

double-click Setup.exe.

5. Follow the onscreen instructions.

Get Started

Around Town LTE Mobile Internet

Install Mac Device Drivers Using TRU-Install

TRU-Install is a feature that installs the necessary drivers the first time you connect your hotspot to your Mac computer using the micro-USB cable. An installation CD is not required.

 To install the device drivers on a Mac:

1. Press and hold the Power button on the hotspot until the LCD screen lights.

2. Attach one end of the micro-USB cable to the hotspot and plug the other end into the

USB port on your computer.

3. W

ait for the TRU-Install screen to display on your computer.

4. If the TRU-Install screen does not display, on your computer open Finder and under the

Devices section, click the TRU-Install drive.

5. Double-click the Install Drivers icon.

6. Follow the onscreen instructions.

Get Started

Around Town LTE Mobile Internet

Manage Your Hotspot and Settings

You can manage your hotspot and change settings using the following features:

• The hotspot’

• The hotspot web page. See Log In to the Hotspot Web Page on page 25.

• Y

our account overview page. See View Your Account Settings on page 46.

• A mobile app. See NETGEAR AirCard App for Smartphones and Tablets on page 23.

s LCD screen. See LCD Screen Elements on page 10.

NETGEAR AirCard App for Smartphones and Tablets

Download the complimentary mobile app from

www.netgear.com/AirCardApps. Use this app to view your hotspot’s

settings, connection status, and data usage information from your smartphone or tablet.

To manage all hotspot settings, visit the hotspot web page at

http://netgear.aircard or http://192.168.1.1.

Get Started

2. Use Your Hotspot

This chapter explains how to use your hotspot.

This chapter covers the following topics:

• Log In to the Hotspot Web Page

• Connect to the Hotspot WiFi Network

• Monitor Data Usage

• Manage Alerts

• Configure the WiFi Settings on the Hotspot

• Change the Hotspot WiFi Network Name and Password

• Change Hotspot Web Page Login Password

• Configure the TRU-Install Installation Settings

• Disconnect from or Connect to the Mobile Broadband Network

• View Details About Your Hotspot

Around Town LTE Mobile Internet

Log In to the Hotspot Web Page

Your hotspot comes configured and ready to use. Use the hotspot web page to manage your hotspot’s settings.

Log in as an administrator to change settings and view detailed information. (The default administrator login password is password.)

 To login to the hotspot web page:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password. The password is case-sensitive.

4. Click the Sign In button.

The Sign In section closes.

After you log in, you can access all of the features available on the LCD screen plus advanced features.

Connect to the Hotspot WiFi Network

You can connect up to 10 WiFi devices (such as smartphones, laptops, tablets, digital cameras, printers, gaming consoles, and digital picture frames) to your hotspot network. For information about setting connections for main WiFi and guest WiFi networks, see

Maximum Number of Connected Devices on page 83.

You can add a WiFi device to your WiFi network manually. If the device you are adding is WPS enabled, you can use the WPS method to connect the device without using the WiFi password.

Connect Using a WiFi Network Manager

You can connect to the hotspot WiFi network using the WiFi network manager on your computer or WiFi device.

Set the

 To connect to the hospot WiFi network using a WiFi network manager:

1. Open the WiFi network manager on your computer or WiFi device.

2. Find and select the hotspot WiFi network name (SSID).

Use Your Hotspot

Around Town LTE Mobile Internet

The hotspot’s SSID is on the hotspot’s LCD screen.

SSID

Password

3. When prompted, enter the hotspot WiFi password.

The hotspot’s password is on the hotspot’s LCD screen.

The computer or WiFi device connects to the hotspot WiFi network.

Connect Using WPS

You can add a WPS-enabled WiFi device to your WiFi network without a WiFi password, using the hotspot web page. You can connect by either using the device’s WPS button or enter your device’s WPS PIN.

Connect Using the Device’s WPS Button

 To connect to the hotspot WiFi network using the device’s WPS button:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password.

4. Click the Sign In button.

The Sign In section closes.

5. Select W

i-Fi > Connect.

.aroundtown or http://192.168.1.1 in the address field of the web

The password is case-sensitive.

Use Your Hotspot

Around Town LTE Mobile Internet

6. Click WPS button in the Main Wi-Fi section or Guest Wi-Fi section.

The WPS screen displays.

7. Click the WPS button pairing button.

The computer or WiFi device connects to the hotspot WiFi network.

Connect Using the Device’s WPS PIN

 To connect to the hotspot WiFi network using the device’s WPS PIN:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

browser.

The hotspot web page displays.

3. Enter the admin login password in the Sign In field.

The default password is password.

4. Click the Sign In button.

The Sign In section closes.

5. Select W

i-Fi > Connect.

.aroundtown or http://192.168.1.1 in the address field of the web

The password is case-sensitive.

Use Your Hotspot

Around Town LTE Mobile Internet

6. Click WPS button in the Main Wi-Fi section or Guest Wi-Fi section.

The WPS screen displays.

7. Click the Enter WPS Pairing button.

8. When prompted, enter the PIN provided by your WPS-enabled WiFi device in the field and

click the Submit button.

The computer or WiFi device connects to the hotspot WiFi network.

Monitor Data Usage

You can monitor data usage using either the LCD screen, the hotspot web page, or your Around Town account overview page. If you want to manage your data plan, visit your Around Town account overview page. For more information, see Manage Your Data Plan on

page 46.

View Data Usage on the LCD Screen

 To view estimated data usage on the hotspot LCD screen:

Wake the LCD screen by pressing the Power button.

Use Your Hotspot

Around Town LTE Mobile Internet

The LCD screen shows the estimated data usage for the current month.

Data usage

View Data Usage on the Hotspot Web Page

 To view your data usage on the hotspot web page:

1. Launch a web browser from a computer or WiFi device that is connected to the hotspot

network.

2. Enter http://netgear

.aroundtown or http://192.168.1.1.

The hotspot web page displays.

3. Enter the password in the Sign In field.

The default password is password.

4. Click the Sign In button.

The Sign In section closes.

Your data usage displays in the Data Usage section.

The password is case-sensitive.

View Data Usage on the Account Overview Page

You can view your remaining data balance and recent data usage from your account overview page. For more information about your account overview page, see Chapter 3,

Manage Your Around Town Account.

 To view your data usage on the account overview page:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network for you to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

Use Your Hotspot

Around Town LTE Mobile Internet

4. Enter your account user name in the Username field.

Your user name is the email address that you set up when you registered your hotspot.

5. Enter your account password in the Password field.

This is the password that you set up when you registered your hotspot.

6. Click the Submit button.

The Account Overview page displays.

7. In the Devices section, select a device.

The Devices screen displays.

The remaining data balance and recent data usage display. For more information, see the following sections:

• View Your Remaining Data Balance on page 30

• View Your Recent Data Usage on page 31

View Your Remaining Data Balance

You can view your remaining data balance on your account overview page.

 To view your remaining data balance:

1. Launch a web browser from a computer or WiFi device.

Your computer or WiFi device does not need to be connected to the hotspot network for you to view your account settings.

2. Enter http://aroundtowninternet.com in the address field of the web browser.

The Around Town web page displays.

3. At the top of the screen, click the MY ACCOUNT link.

The Login page displays.

4. Enter your account user name in the Username field.

Your user name is the email address that you set up when you registered your hotspot.

5. Enter your account password in the Password field.

This is the password that you set up when you registered your hotspot.

6. Click the Submit button.

The Account Overview page displays.

7. In the Devices section, click your device.

The Devices screen displays.

Your remaining data balance displays in the Remaining Balance section.

Use Your Hotspot

+ 113 hidden pages