This Technical and Troubleshooting Guide is designed to help you set up and use yournew NETGEARhelp you find the information you need quickly and easily.
Thanks for choosing Sprint. This guide introduces you to the basics
®
of getting started with Sprint and your NETGEAR
Zing Mobile Hotspot™.
ReadyNow – For more help in getting up and running with your
new device, take advantage of exclusive Ready Now resources at
sprint.com/readynow. You can even schedule a one-on-one
appointment at a Sprint Store near you.
For ongoing support and resources, visit sprint.com/support. There,
you’ll find guides, tutorials, and more to help you get the most out of
your device.
Note: Available applications and services are subject to change at any time.
This Technical and Troubleshooting Guide is designed to help you set up and
use your new NETGEAR
help you find the information you need quickly and easily.
®
Zing Mobile Hotspot™. It’s divided into four sections to
Before You Start − page 5 − Find out
what you need to do before you use
your Zing Mobile Hotspot the first time.
Get Connected − page 6 − Learn
how to power up your Zing Mobile
Hotspot and wirelessly connect your
computer and WPS-enabled devices.
Use Your Device − page 10 −
Learn how your Zing Mobile Hotspot
works and how to navigate and
configure its settings.
WorldKite_GSG.indd 32013-06-11 2:42 PM
Tools & Resources − page 14 −
Find useful tips for managing your
account and discover resources
and other helpful Sprint information.
For additional information, visit
sprint.com/support for the full
User Guide and sprint.com for
community forums.
Using This Guide
What’s in the box
Before You Start
visit sprint.com/readynow formore information to get yourdevice up and running 5
Mobile Hotspot
Battery cover
SIM card
Rechargeable
Battery
WorldKite_GSG.indd 42013-06-11 2:42 PM
Micro-USB cable
Get Started Guide
AC charger
with USB port
Before You Start
Install the Battery
1. Insert your fingernail under the battery cover
and lift the cover up gently.
2. Insert the battery into the battery compartment,
making sure the connectors align.
3. Replace the battery cover, pressing down
gently until the cover clicks into place.
Charge the Battery
1. Plug the micro-USB cable into the device.
2. Plug the other end of the cable into the
AC adapter and plug the adapter into an
electrical outlet.
3. Charge until the battery charge indicator
shows the battery is fully charged ().
visit sprint.com/readynow for more information to get your device up and running 5
WorldKite_GSG.indd 52013-06-11 2:42 PM
Get Ready
1. Make sure you are in an area covered by
the Sprint 3G or 4G LTE network (not roaming).
2. If you have a LAN connection, disconnect it.
3. Make sure your computer’s Wi-Fi (wireless
network connection) mode is turned on.
4. Make sure your device is set up on your
Sprint account. (Sign on to your account
at sprint.com to verify.)
Before You Start
Get Connected
visit sprint.com/support forguides, tutorials and more 7
Get Connected
Power Up the Device
If the device is not powered on, press and hold
the Power button on the top of the device
for at least two seconds.
► The device will automatically activate. You will see
instructions to connect your fi rst device to the Zing
Wi-Fi network. (If the device does not activate, an
alert will appear.)
Wirelessly Connect Your Computer
After it’s activated, your Zing Mobile Hotspot
displays the Wi-Fi name and password. You
will need this information to connect your
Wi-Fi devices to the network.
Note: If your device is WPS-enabled, see Connect
WPS-enabled Devices.
1. From your computer, display the Wireless
Network Connections window, and then click
View Wireless Networks.
2. Select the Wi-Fi name displayed (for example,
SprintHotspot12), click Connect, and enter
your Wi-Fi password, which is displayed on
the LCD display screen.
Power Button
3. Launch your computer’s Web browser and
navigate to a Web page to confi rm your
connection.
Note: It can take several minutes for your device
to connect with the Sprint network.
6
WorldKite_GSG.indd 62013-06-11 2:42 PM
Get Connected
Setting up a Guest Wi-Fi Network
Your Zing Mobile Hotspot lets you create a
separate Guest Wi-Fi network that you can
share with temporary users. You can turn on the
Guest Wi-Fi network on the device’s Guest Wi-Fi
screen, and on the Zing Manager’s Wi-Fi page.
On the touchscreen:
1. Tap Wi-Fi, and then tap Guest Wi-Fi.
2. Ta p Turn on Guest Wi-Fi. A message shows
the Guest Wi-Fi network name and password
that your temporary user can use.
3. Tap
to close the message.
In the Zing Manager
1. Log in to the Zing Manager. (See page 8 for
details.)
2. Click Wi-Fi.
3. In the Guest Wi-Fi area, click Turn On.
visit sprint.com/support for guides, tutorials and more 7
WorldKite_GSG.indd 72013-06-11 2:42 PM
Connect WPS-enabled Devices (optional)
1. On the touchscreen, tap Wi-Fi and select
WPS.
2. On the touchscreen, tap either Pair with Main
Wi-Fi or Pair with Guest Wi-Fi (if Guest Wi-Fi is
enabled).
3. Press the WPS button on the device you want
to to connect, or follow the device’s
instructions.
4. The Zing Mobile Hotspot touchscreen will
display a confirmation when the device
connects.
See the User Guide for more detailed
information about using the WPS (Wireless
Protected Setup) feature of your Zing
Mobile Hotspot.
Get Connected
Get Connected
visit sprint.com/support forguides, tutorials and more 9
Get Connected
Sprint Hotspot Zing Manager
Your Sprint Hotspot Zing Manager provides
several options for you to view and customize
device settings.
Note: If you’re using the Google Chrome Web
browser, after typing in the address bar, press the
Down Arrow key and then the Enter key. (If you
press only the Enter key, a Google search is
started, using the information you typed in.)
The Zing Manager lets you manage and monitor your
Zing data usage and account information. Once you
sign in to the Zing Manager, you can rename your
hotspot, view and block connected devices, set a
new password, and configure advanced options for
security and network preferences.
To display the Zing Manager, type one of the
following in the address bar of your Web browser:
• http://SprintHotspot
• http://192.168.1.1
Note: You can display the Zing Manager only when
your device is turned on and you have established a
connection to it (through the Main Wi-Fi network or
through the micro-USB cable). The Zing Manager is
not accessible when connected through the Guest
Wi-Fi network.
8
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Get Connected
Sprint Hotspot Zing Manager (cont.)
You don’t need to log in to view device status.
However, when you log in you can view
connected devices and configure your Wi-Fi
and device settings.
Log In as an Administrator
2. In the Sign In field, enter the administrator
password (1-31 letters, numbers, and
symbols).
Note: The default password is “password”. It’s
recommended you change the password.
3. Click Sign In.
Logging in allows you to view more detailed
information about your mobile hotspot, and to
manage its settings, broadband network
connection, and Wi-Fi networks.
To log in:
1. In the address bar of your Web browser, type
one of the following:
• http://SprintHotspot
• http://192.168.1.1
visit sprint.com/support for guides, tutorials and more 9
WorldKite_GSG.indd 92013-06-11 2:42 PM
Get Connected
Use Your Device
visit sprint.com/support forguides, tutorials and more 11
Use YourDevice
Your Device
The following illustrations show your device’s primary external features and buttons:
LED status indicator
(see p.14 for details)
LCD touchscreen display
10
WorldKite_GSG.indd 102013-06-11 2:42 PM
Antenna connector
2 of 2 (slide door
to access)
Antenna connector
1of 2 (slide door to
access)
micro-USB port
micro-SIM slot
(remove cover
to access)
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