Netgear AirCard 753S User Guide

Sierra Wireless AirCard 753S Mobile Wi-Fi

User Guide

2400097

Rev 2

Preface

Important Notice

Safety and Hazards

Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless mobile hotspot are used in a normal manner with a well-constructed network, the Sierra Wireless mobile hotspot should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. Sierra Wireless accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless mobile hotspot, or for failure of the Sierra Wireless mobile hotspot to transmit or receive such data.

Do not operate the Sierra Wireless mobile hotspot in areas where blasting is in progress, where explosive atmospheres may be present, near medical equipment, near life support equipment, or any equipment which may be susceptible to any form of radio interference. In such areas, the Sierra Wireless mobile hotspot MUST BE POWERED OFF. The Sierra Wireless mobile hotspot can transmit signals that could interfere with this equipment.

Do not operate the Sierra Wireless mobile hotspot in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the Sierra Wireless mobile hotspot MUST BE POWERED OFF. When operating, the Sierra Wireless mobile hotspot can transmit signals that could interfere with various onboard systems.

Limitation of Liability

Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Sierra Wireless mobile hotspots may be used at this time.

The driver or operator of any vehicle should not operate the Sierra Wireless mobile hotspot while in control of a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some states and provinces, operating such communications devices while in control of a vehicle is an offence.

The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.

Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Sierra Wireless product.

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Sierra Wireless AirCard 753S Mobile Wi-Fi User Guide

Patents This product may contain technology developed by or for Sierra Wireless Inc. This

product includes technology licensed from QUALCOMM manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group.

3G. This product is

Trademarks AirCard

Wireless, and the Sierra Wireless logo are trademarks of Sierra Wireless.

Windows Corporation.

Macintosh the U.S. and other countries.

QUALCOMM under license.

Other trademarks are the property of their respective owners.

and Watcher® are registered trademarks of Sierra Wireless. Sierra

and Windows Vista® are registered trademarks of Microsoft

and Mac OS X® are registered trademarks of Apple Inc., registered in

is a registered trademark of QUALCOMM Incorporated. Used

Contact Information

Sales Desk: Phone: 1-604-232-1488

Hours: 8:00 E-mail: sales@sierrawireless.com

Post: Sierra Wireless

13811 Wireless Way Richmond, BC Canada V6V 3A4

AM to 5:00 PM Pacific Time

Fax: 1-604-231-1109 Web: www.sierrawireless.com

Consult our website for up-to-date product descriptions, documentation, application notes, firmware upgrades, troubleshooting tips, and press releases:

www.sierrawireless.com

Revision History

Revision number

1 May 2011 Initial release 2 June 2011 Updated regulatory information section, clarified Mute switch usage.

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Release date Changes

Contents

Get Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Know your device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Power button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Mute switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Set up and connect to the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Insert the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Install the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Homepage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Use Your Mobile Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Connect other wireless devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Set audio alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

View your GPS location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

View SMS messages and alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Recharge the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connect external antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Reset the Mobile Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

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Sierra Wireless AirCard 753S Mobile Wi-Fi User Guide

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Mechanical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Environmental specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Safety and hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

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1: Get Started

LCD

Power button

Mute switch

External antenna connector 1

External antenna connector 2

This chapter provides an overview of the Sierra Wireless AirCard 753S Mobile Wi-Fi features, and instructions on how to set up your Sierra Wireless Mobile Wi-Fi and connect to the Internet.

Know your device

Your Mobile Wi-Fi enables you to create a Wi-Fi access point anywhere there is cellular network coverage. You can use that Wi-Fi access point to connect your laptop and other devices to the Internet.

You can also use your Mobile Wi-Fi in tethered mode by connecting it to your laptop with the USB cable.

GPS is also supported.

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Sierra Wireless AirCard 753S Mobile Wi-Fi User Guide

Power button

Desired result Action

Turn Mobile Wi-Fi on Press and hold the Power button for a few seconds. Turn Mobile Wi-Fi off Press and hold the Power button for a few seconds. Wake up LCD screen Press and quickly release the Power button. Enter Dashboard mode Double-click the Power button. Respond to prompts on

the LCD screen

Press and quickly release the Power button when prompted to do so by the LCD screen. (This is used to confirm an action.)

Mute switch

The Mobile Wi-Fi automatically beeps when the connection status changes, when you receive an alert, etc. To turn these beeps off, move the Mute switch so the red rectangle is visible.

LCD

As well as providing setup information (Wi-Fi Network Name (SSID) and Security Key) the Mobile Wi-Fi LCD displays:

• Instructions during setup

• Status messages such as “Setup in progress”, “Searching for network”,

“Connected”, etc.

• Status icons (See Icons on the LCD screen on page 9 for details.)

• The amount of data transmitted

• Network name

• Error messages (See Alerts on page 27 for troubleshooting suggestions.)

Dashboard mode

More detailed information and instructions are available in the LCD Dashboard mode. To access the Dashboard, double-click the Power button. Double-click the Power button again to cycle through the Dashboard pages.

The information and instructions available on the Dashboard include:

• Connection information (Wi-Fi Network Name (SSID) and Security Key)

• Messages / Alerts

• Billing information

• Information about the Mobile Wi-Fi such as the Wi-Fi network range, network

preference, firmware version, etc.

• WPS setup instructions

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Icons on the LCD screen

Ultimate-xxxx

Security Key: xxxxxxxx

Signal strength

Network type

Roaming

GPS

Wi-Fi users

Battery

Power LED

Network Name and Security Key

The icons on the LCD screen indicate the status of the Mobile Wi-Fi.

Get Started

Icon Indicates

Signal strength The more bars the stronger the RF signal.

No signal.

The type of network available. DC—Dual Carrier HSPA+ 3G—HSPA, HSPA+

Network icon with a black background Service is available, but the Mobile Wi-Fi is not connected to the network.

Network icon with a white background The Mobile Wi-Fi is connected to the network.

Roaming

Messages You have messages or alerts. To view your messages and/or alerts, go to the homepage and click the Messages icon.

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Sierra Wireless AirCard 753S Mobile Wi-Fi User Guide

Icon Indicates

GPS When the icon is animated, the Mobile Wi-Fi is trying to obtain a satellite fix or is tracking a location.

Wi-Fi users The number beside the Wi-Fi icon shows the number of users (devices) connected to your Wi-Fi network.

Wi-Fi radio is disabled. You can enable Wi-Fi on the device homepage. See The Wi-Fi radio is

disabled icon appears on the LCD screen. on page 25.

Battery status Indicates the charge status of the battery. 4 bars —80–100% 1 bar — 10–29%

Battery outline (no bars) — 0–9%

Recharge immediately.

Battery charging

No battery. The Mobile Wi-Fi is powered on and connected to the AC charger.

The battery is charging through a USB connection.

The exclamation mark (!) in the battery outline indicates that the battery is not recharging because the device is too hot to charge. Make sure there is room for air to circulate around the device. If the problem persists, move the device to a cooler environment.

LED

The blue LED on the top of the Mobile Wi-Fi flashes:

• Slowly to indicate that it is powered on

• Quickly when the firmware is being updated

Accessories

• Micro USB cable—Used mainly for recharging the battery, although you can also use it to tether the Mobile Wi-Fi to your computer

• AC adapter—Used to recharge the battery or to power the Mobile Wi-Fi from a wall socket

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Get Started

Optional accessories

Depending on your service provider, some or all of the following accessories may be included in the box (or you can purchase these from www.sierrawireless.com/

wheretobuy/onlinestore/default.aspx or from local distributors in some regions (for

example, Australia)):

• Rechargeable extended battery

• Car charger

• Desk cradle

• External antennas

Power sources

You can power your Mobile Wi-Fi from:

• Rechargable battery included with the Mobile Wi-Fi

• USB port on your computer

• Wall socket using the AC adapter

You can also use any of the following optional items:

• Rechargeable extended battery

• Car charger

• Cradle

Battery life

Battery Life depends on a number of factors, including Wi-Fi strength and network signal strength. If your Wi-Fi is set for short range and you have good network signal strength, you can expect the battery to last about 4 hours.

Set up and connect to the Internet

Insert the SIM card

To insert the SIM card:

1. Remove the back cover.

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