AirCard® USB 306/307 MODEM
AirCard® USB 308/309 MODEM
AirCard® 310U MODEM
QUICK START GUIDE
GUIDE DE DÉMARRAGE RAPIDE
GUÍA DE INICIO RÁPIDO
www.sierrawireless.com
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Your package contains:
• HSPA+ USB modem with TRU-Install™
• This Quick Start Guide
• USB extension cable
• Laptop clip
• Lanyard
You can also purchase the following accessories for your modem:
• External antenna — improves performance in areas with low signal
strength (available at www.sierrawireless.com/eStore)
™
• microSD
You can use your USB modem with these operating systems:
• Windows® 7
• Windows Vista
• Windows XP
• Mac OS® X 10.4.11 or later
card — for external data storage
(available at consumer electronics stores)
®
(Windows 64-bit editions are also
supported)
External antenna
connector
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The appearance of your modem
and the location of the SIM card
slot and microSD card slot may
be slightly different than shown.
SIM card slot
USB connector
microSD slot
• USB 306/307
• USB 308/309/AirCard 310U
Power LED
Data LED
Cap
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This modem is TRU-Install enabled and does not require a CD for installation.
Remove the cap from the end of the modem and insert the SIM card as
shown in the illustration.
Depending on the model, your modem may not have a SIM tray.
Insert the USB modem into the USB slot.
Windows
The software installation process starts
automatically. Follow the on-screen
prompts to install the Watcher software.
Mac OS X
When the 3G Watcher window appears,
double-click the installer package.
Once the software is installed, the modem searches for a network. When the
modem finds a network, the Connect button in Watcher becomes available.
Click Connect to connect to your network.
Windows 7 Mobile Broadband*
To connect to the network using Windows 7 Mobile Broadband:
1. Click the signal strength icon in the system tray.
The Mobile Broadband connection window opens.
2. Select your network and click Connect.
Note: Features such as SMS are only available by using
Watcher.
*This product has passed Microsoft-designed tests for a high
standard of performance, reliability, and compatibility with
Windows 7.
2
The first time you run 3G Watcher:
Mac OS X 10.4.11
1. After clicking Connect, open System Preferences and select Network.
2. When the “New Port Detected” message appears, click OK.
3. Click Apply Now. Your modem connects to the network.
Mac OS X 10.5, 10.6
1. After clicking Connect, the message “A new network interface has been
detected” appears. Click the Network Preferences... button.
2. In the Network window, click Apply. Your modem connects to the network.
If you are prompted to configure a profile, click Yes . The Profiles window
opens. From the list of default profiles, select your service provider. If
your service provider is not on the list, contact them.
Click OK. The modem is ready to use.
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To keep everything together, it’s a good idea to thread the lanyard through the cap
and the modem, as shown in the illustrations.
3
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The two LEDs show the current status of the modem.
LED StateIndicates
PowerOffOne of the following states:
Solid blueThe power is on, the modem is working normally.
Blinking blueThe firmware is being updated. Do not remove
Blinking amber The modem is searching for service (initializing).
Solid amberModem error — either the modem is having a
DataOffThe modem is unable to detect 2G or 3G service.
Blinking amber The modem has detected a 2G network (EDGE,
Solid amberThe modem is connected to a 2G network and is
Blinking blueThe modem has detected a 3G network (UMTS,
Solid blueThe modem is connected to a 3G network and
• The modem is not inserted in the computer.
• The computer is off or in “suspend and
resume” mode.
• The modem radio has been turned off using
Watcher or another connection client.
the modem from the computer.
problem initializing (searching for service) or is
offline because of a failure.
Contact your service provider.
GPRS, GSM) and is ready to connect.
able to send and receive data.
HSPA) and is ready to connect.
can send and receive data.
4
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What do I do if the software installation does not start
automatically?
If TRU-Install does not start automatically, you can start the installation process manually.
Windows
1. Double-click My Computer (Windows XP) or Computer (Windows Vista,
Windows 7) on your desktop.
2. Click the TRU-Install drive.
3. Under the TRU-Install drive, open the Win folder and double-click the
Setup.exe file. Follow the on-screen prompts to install the software.
For additional information about your modem and troubleshooting suggestions if
the software installation fails, refer to the User Guide. If the software failed to install
successfully, you’ll find the User Guide in the following location, depending on your
operating system:
For Windows XP: My Computer > TRU-Install > Win.
For Windows Vista or Windows 7: Computer > TRU-Install > Win.
Note: Once the software is successfully installed, the User Guide is available from
the Start menu:
For Windows XP: Start > Programs > Sierra Wireless.
For Windows Vista or Windows 7: Start > All Programs > Sierra Wireless.
Mac OS X
If you do not see the 3G Watcher window:
1. Open Finder.
2. Under Devices, click 3G Watcher.
3. Double-click the installer package.
For additional information about your modem, refer to the User Guide. You’ll find it in
Finder > Applications > 3G Watcher.
5
Does the latest version of Watcher work with my other Sierra
Wireless modems?
Yes, Watcher is backwards compatible with all Sierra Wireless USB and ExpressCard modems. It is not compatible with non-Sierra Wireless products. You can set
Watcher to automatically check for updates. For more information, see the Watcher
Help (select Help > Help topics).
When do I use the extension cable?
If the orientation of your computer’s USB slot or the thickness of your computer are
such that pressure is applied to the end or side of the modem, you may damage the
modem or your computer. In such cases, do not insert the modem directly into your
computer’s USB slot. Use the USB extension cable instead.
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