Netgear AirCard 302U, AirCard 301U Quick Start Guide

USB 301/302 MODEM

QUICK START GUIDE
GUIDE DE DÉMARRAGE RAPIDE
GUÍA DE INICIO RÁPIDO

www.sierrawireless.com

Welcome to

the USB 301/302 modem

Your package contains:

• USB modem with TRU-Install

™

• This Quick Start Guide

• USB extension cable

• Lanyard

You can also purchase the following accessories for your modem:

• External antenna — improves performance in areas with low signal
strength (available at www.sierrawireless.com/eStore)

• microSD

™

card — for external data storage

(available at consumer electronics stores)

You can use your modem with these operating systems:

• Windows

• Windows Vista

®

XP

®

(Windows 64-bit editions are also supported)

• Mac OS® X 10.4.11 or later

LEDs

Data

Power

SIM card slot

microSD slot

USB connector

External antenna
connector

English

Cap

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2

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Installation

This modem is TRU-Install enabled and does not require a CD for installation.

Remove the cap from the end of the modem and insert the SIM card as
shown in the illustration.

Insert the modem into the USB slot.

Windows

The software installation process
starts automatically. Follow the on­screen prompts to install the Watcher
software.

Mac OS X

When the 3G Watcher window
appears, double-click the installer package.

Once the software is installed, the modem searches for a network. When
the modem fi nds a network, the Connect button in Watcher becomes
available.

Click Connect to connect to your network.

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Watcher for Mac

Watcher for Windows

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If you are prompted to confi gure a profi le, click Yes . The Profi les window

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opens. From the list of default profi les, select your service provider. If
your service provider is not on the list, contact them.

Click OK. The modem is ready to use.

Mac OS X 10.5.6 and later

If your computer has OS X 10.5.6 installed, you do not need to use
Watcher for Mac to connect to your network. OS X 10.5.6 has built-in
WWAN (wireless wide area network) support.

1. Confi rm that your computer has OS X 10.5.6 or later installed. To
view your OS X version, click the Apple menu (
About this Mac.

2. Uninstall Watcher for Mac.

3. Install the correct Mac Driver from www.sierrawireless.com/support.
a. On the Support page, under Carrier, select Others, then select

your product, language and platform (Mac OS X).
b. Click Next.
c. Download the driver for Apple native support and the

accompanying documentation.
d. See page 6.

), then select

Attach the lanyard

To keep everything together, it’s a good idea to thread the lanyard through the
cap and the modem, as shown in the illustrations.

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LED Operation

The two LEDs show the current status of the modem.

LED State Indicates

Power Off One of the following states:

Solid blue The power is on, the modem is working normally.

Blinking blue The fi rmware is being updated. Do not remove

Blinking amber The modem is searching for service (initializing).

Solid amber Modem error — either the modem is having a

Off The modem is unable to detect 2G or 3G service.

Data

Blinking amber The modem has detected a 2G network (EDGE,

Solid amber The modem is connected to a 2G network and is

Blinking blue The modem has detected a 3G network (UMTS,

Solid blue The modem is connected to a 3G network and

• The modem is not inserted in the computer.

• The computer is off or in “suspend and
resume” mode.

• The modem radio has been turned off using
Watcher or another connection client.

the modem from the computer.

problem initializing (searching for service) or is
offl ine because of a failure.
Contact your service provider.

GPRS, GSM) and is ready to connect.

able to send and receive data.

HSPA) and is ready to connect.

can send and receive data.

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Frequently asked questions

What do I do if the software installation does not start
automatically?

If TRU-Install does not start automatically, you can start the installation process
manually.

Windows

1. Double-click My Computer (Windows XP) or Computer (Windows Vista) on

your desktop.

2. Click the TRU-Install drive.

3. Under the TRU-Install drive, open the Win folder and double-click the

Setup.exe fi le. Follow the on-screen prompts to install the software.

Mac OS X

If you do not see the 3G Watcher window:

1. Open Finder.

2. Under Devices, double-click 3G Watcher.

3. Double-click the installer package.

Does the latest version of Watcher work with my other
Sierra Wireless modems?

Yes, Watcher is backwards compatible with all Sierra Wireless USB and
ExpressCard modems. It is not compatible with non-Sierra Wireless products. You
can set Watcher to automatically check for updates. For more information, see the
Watcher Help (select Help > Help topics).

When do I use the extension cable?

If the orientation of your computer’s USB slot or the thickness of your computer
are such that pressure is applied to the end or side of the modem, you may
damage the modem or your computer. In such cases, do not insert the modem
directly into your computer’s USB slot. Use the USB extension cable instead.

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Frequently asked questions (continued)

(Mac OS X 10.5.6 users) I want to use built-in WWAN
support, but my carrier is not AT&T. What settings do I
need to change?

The modem’s default settings for built-in WWAN support are confi gured for AT&T
customers. To enable built-in WWAN support to work for another carrier, you
must change the APN setting in Network Preferences (consult your carrier for
their APN setting).

To change the APN setting:

1. Insert the modem.

2. Click the WWAN icon, then click Confi gure now (see Figure 1).

Figure 1

3. When the new port is detected, click Continue. When the network is

detected, the WWAN icon changes to show the signal strength.

4. Click the WWAN icon and select Open Network Preferences.

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