NEC 870 - SuperScript B/W Laser Printer User Manual

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NETWORK USER’S GUIDE

SUPERSCRIPT 870

June, 1998

Table of Contents

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Go to Index

Microsoft, Windows, Windows 95, Windows 98,
Windows NT, Windows for Workgroups, and MS-DOS are
registered trademarks of Microsoft Corporation.

Adobe PrintGear®, the Adobe PrintGear® logo, and
Memory Booster Technology, are trademarks of Adobe
Systems Incorporated.

All other product, service, brand, or trade names used in
this publication are the trademarks or registered trademarks
of their respective companies or organizations. NEC
disclaims any responsibility for specifying which marks are
owned by which companies or organizations.

Copyright 1998
NEC Technologies, Inc.
1250 N. Arlington Heights Rd.
Itasca, IL 60143
All Rights Reserved.

Copyright 1998
NEC Corporation
7-1 Shiba 5-Chome, Minato-Ku
Tokyo 108-01, Japan
All Rights Reserved.

1

GETTING STARTED

. . . . . . . . . 2

. . . . . . . 3

. . . . . . . . . . . . . . . . . 3

. . . . . . . . . . . . . . . . . . . . . 4

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. . . . . . . . . . . . . . . . . . . . 6

. . . . . . . . . . . . . . . . . . . . . . . . 6

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. . . . . . . . . . . . . . . . . . . . . . . . 7

. . . . . . . . . . . 8

. . . . . . . . . . . . . . . . . . . . . . . 11

Follow the instructions in this guide that are
appropriate for your system.

Windows Setup

Basic Setup for Windows

. . . . . . . . . . . . . . . . 13

TCP/IP Setup for Windows 95/98 and
Windows NT 4.0

. . . . . . . . . . . . . . . . . . . . . . . 14

TCP/IP Setup for Windows for Workgroups

. . 15

Windows Peer to Peer Printing

. . . . . . . . . . . . 16

Setting lpr Printing

. . . . . . . . . . . . . . . . . . . . . .18

Using the ARP Command

. . . . . . . . . . . . . . . . .18

Using DHCP

. . . . . . . . . . . . . . . . . . . . . . . . . . . .19

NetWare 4.x Setup

. . . . . . . . . . . . . . . . . . . . . . . 20

NetWare 3.x Setup

. . . . . . . . . . . . . . . . . . . . . . . 22

MacOS Setup and Printing

. . . . . . . . . . . . . . . . . 24

UNIX Setup

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

If you have difficulties printing, see the
Troubleshooting section.

Identifying the Problem

. . . . . . . . . . . . . . . . . . . 43

Troubleshooting for NetWare

. . . . . . . . . . . . . . 44

Troubleshooting for MacOS

. . . . . . . . . . . . . . . . 46

If you still need help, contact NEC Printer
Technical Support at their web site
(www.nec.com/nectechsupport)
or phone [phone]

.

Click on Any Page Number to Go to That Page

™

870 Network Interface Upgrade Kit

®

Windows

®

95/98, Windows NT

®

4.0, and

®

versions 3.x and 4.x

®

User’s Guide for more information

What’s In This Package

Your SuperScript 870 Network Interface Upgrade Kit
includes the following items

• One network interface card (NIC)

• One NIC interface cable

• One mounting screw

• The SuperScript 870 Network Options CD with network
printer software (described on page 3).

• This SuperScript 870 Network User’s Guide

• The SuperScript 870 Network QuickStart

Mounting
Screw

NIC

NIC
Interface
Cable

Network

Network User’s Guide

Network QuickStart

Options CD

3

GETTING STARTED

®

, shown here.

Solutions CD that comes with the

Network Printing Tools On CD

NEC provides network printing tools on the 870 Network

Options CD that comes with this kit. These include

• SuperScript MAP utility for Windows 95/98, and
Windows NT 4.0 setup

• Windows IPX peer to peer software for
Windows 95/98 and Windows NT 4.0

• Windows IP peer to peer software for
Windows 95/98 and Windows NT 4.0

• BOOTP Lite-32 for Windows 95/98 and
Windows NT 4.0

• BOOTP Lite-16 for Windows for Workgroups

• Utilities and drivers for MacOS

• Network Utilities for UNIX

User Information On CD

User documentation is available on the 870 Network

Options CD in Adobe Acrobat

®

PDF format for you to view

onscreen or print out, including

• This SuperScript 870 Network User’s Guide (named

NICguide.pdf for Windows users, and
Network User’s Guide for MacOS users).

• Read Me files

note:

Adobe Acrobat Reader is provided on the

Network Options CD

.

(A) . Position the printer so

(B) .

. Then remove the side cover completely by

(D) .

(E) , and remove the plate.

(F) .

(G) .

8. Align the NIC with the expansion slot and reinstall the
two smaller screws removed in step 4. Use the mounting
screw to fasten the mounting tab to the brace in the
printer. Tighten all thr ee scr ews to firmly attach the NIC
to the printer (H) .

9. Replace the side cover by aligning the clips with the
bottom of the printer and bringing the top into place
with the screw holes aligned (make sure that the parallel
cable port clip is not pinned back by the side cover) (I) .
Reinstall and tighten the screws (J) .

10. Close the Top Cover of the printer.

Third, Test the NIC

Follow these steps to verify that the NIC is installed and
operating properly.

1. Connect the network’s twisted pair cable with
RJ-45 connectors to the new network port on your
printer. Reattach the power cord to the printer, plug in
the printer.

2. Turn on the printer. It may take up to 90 seconds to
warm up, and then it prints a Network Settings page
with NIC status information (shown on page 6).

note:

Keep the Network Settings page. You will need
this information when configuring the NIC for your
network.

Your 870 Printer is now a network printer. The rest of this

Network User’s Guide

gives information for configuring

your systems to use the network printer.

5

NIC INSTALLATION

F

I

J

Release
Button

C

D

Top Cover

G

Mounting
Tab

Brace

Interface
Cable

Operator Panel button for about 10

Network

, click Configure Status Page , then click

. (The NIC Home Page is described

Print

from the Utilities menu. (This utility is

(which is also on the back of the NIC), is

Network Address is the hardware address or

Protocol Address is the IP address you

AppleTalk Printer Name

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ­Unit Serial No: 991655 Version: 05.06
Network Address: 00:40:af:79:0d:38
Network Topology: Ethernet Connector:RJ45
Network Speed: 100 Megabits
Novell Network Information enabled

Print Server Name: NEC_991655
Password Defined: No
Preferred File Server Name not defined
Directory Services Tree not defined
Directory Services Context not defined
Frame Type: Novell 802.3

Peer-to-Peer Information enabled

Frame Type: 802.03
Network ID: 32803

TCP/IP Network Information enabled

Frame Type: Ethernet II Protocol Address: 131.241.45.189
Subnet Mask: 255.255.255.0 Default Gateway: 131.241.45.254

AppleTalk Network Information enabled

Frame Type: 802.2 SNAP On 802.3
Preferred Appletalk Zone:*

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Novell Connection Information

Printer Name: NEC_991655_P

File Server: NW410

Queue: NEC_991655_Q Priority: 2 Attached: Yes
Queue: NEC_991655_Q2 Priority: 1 Attached: Yes
No Notify Defined

File Server: NW312

Queue: NEC_991655_Q Priority: 1 Attached: Yes
No Notify Defined

File Server: PPD

Queue: NEC_991655_Q Priority: 1 Attached: Yes
No Notify Defined

Peer-to-Peer Connection Information

Printer Name: NEC_991655

AppleTalk Connection Information

AppleTalk Printer Name: Jane’s 870

TCP/IP Connection Information

Port Number: 10001

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

The Network Settings Page

7

NIC FEATURES

• Turn the printer off. Press the Operator Panel button

and hold it while turning the printer on again.
Continue holding the Operator Panel button down
for about 20 seconds until all status lights begin to
double-blink.

note:

If you are using this printer on an AppleTalk
network you will have to turn the printer off, then on
again (without pressing anything else) in order to re­broadcast the AppleTalk name on the network.

NIC Status Lights

When the NIC is installed, its two status lights, amber and
green, are located on the interface panel on the back of the
printer . Light patterns for normal operation are

Green light is on solid: This shows normal
operation while the printer is awaiting print jobs.

Amber light blinks continuously: This shows that
the NIC is receiving a print job.

Green light blinks 3 times and stays on: This
occurs when the printer has performed a successful
self-test. It then prints a Network Settings page.

Light patterns that identify error conditions are
described on page 43.

Windows Setup or UNIX Setup

sections

When you first open the NIC Home Page, it reports your
current printer status. Later, you must click the Get Current
Status button to update it.

Network Administration Options

Click on the Network Administration link to display
network administration options (shown on page 9).

System Functions

Reset: Click here to reset the NIC and allow new

settings to take effect. The NIC’s connection with the
network is fully reinitialized, but its connection with the
printer controller is not. To reset the connection with the
printer controller, turn the printer off and on.

Factory Defaults: Click here to restore factory default
values on all NIC parameters. You should restore
factory defaults if you move the NIC to a new network
or if the NIC was set up improperly the first time.
Remember that this option clears all settings you have
defined for the NIC. You must Reset the printer for the
factory default settings to take effect.

Unit Status: Click here to view the current state for
each protocol and NIC port available on your NIC. For
each supported protocol (Novell NetWare, TCP/IP, or
AppleTalk), the top line displays the protocols
supported and if the protocol is enabled or disabled.

Network Address: Click here to view the serial number
and the Ethernet MAC (Media Access Control) address
for the NIC.

9

NIC HOME PAGE

Setup Printer

Network Print Details

How To Use This Printer

Supplies

Network Administration Options

Setup NetWare

Setup TCP/IP

Setup AppleTalk

Configure Status Page

Reset

Factory Defaults
Unit Status

Network Address
Change Password

System

Protocols

Others

Printer Status

Test Printer

Network Administration

To print out a Network Settings page immediately, click
Generate Now.

Printer Status: Click here to display status information
for the printer and NIC, as well as errors and messages.

More NIC Home Page Options

Setup Printer: Click here to download the latest

version of your SuperScript 870 printer drivers from the
NEC website. You will specify the operating system you
are using to link to the appropriate driver and
installation instructions. Then, you will need to know
the network location of your printer before you install
the software.

Network Print Details: Click here for information you
can use during printer setup to specify the location of
your printer on the network.

How To Use This Printer: Click here for answers to
FAQs (Frequently Asked Questions), r efer ence material,
and an option to send email to NEC Printer Technical
Support. Information for both Windows and MacOS
users is included to increase your productivity and
enhance your printed page.

Supplies: Click here for information on NEC
SuperScript 870 printer supplies, accessories, and how
to order them.

11

NIC HOME PAGE

Installing MAP

MAP is available on the Network Options CD that is
included in the 870 Network Interface Upgrade Kit. MAP
must be installed from Windows 95/98 or Windows NT

4.0. It cannot be installed from the MS-DOS® command
prompt.

a. Insert the 870 Network Options CD.
b. In Windows 95/98 or NT 4.0, click the Windows Start

button and select Run.

c. Type <Drive>:\MAP\SETUP.EXE and click OK.

Management Access Program 3.20

[Refresh] [Help]

Units supporting TCP/IP

http://131.241.45.61/NEC_991142 NEC870
http://131.241.45.203/NEC_991149 NEC870
http://131.241.45.64/NEC_991151 NEC870
http://131.241.45.83/NEC_991650 Print Server Card
http://131.241.45.191/NEC_991653 Print Server Card
http://131.241.45.189/NEC_991655 NEC870
http://131.241.45.127/NEC_999999 Print Server Card

Units supporting IPX/SPX

NEC 991142 NEC Ethernet Option Supporting Novell (NDS), TCP/IP and AppleTalk
NEC 991149

NEC Ethernet Option Supporting Novell (NDS), TCP/IP and AppleTalk

NEC 991151

NEC Ethernet Option Supporting Novell (NDS), TCP/IP and AppleTalk

NEC 991650

NEC Ethernet Option Supporting Novell (NDS), TCP/IP and AppleTalk

NEC 991653

NEC Ethernet Option Supporting Novell (NDS), TCP/IP and AppleTalk

NEC 991655

NEC Ethernet Option Supporting Novell (NDS), TCP/IP and AppleTalk

NEC 999999

NEC Ethernet Option Supporting Novell (NDS), TCP/IP and AppleTalk

The MAP lists the 870 NICs on your network.
Select one to display its NIC Home Page.

13

WINDOWS SETUP

that comes with the 870 printer.

Network Configuration Options

Windows 95/98

• If you have a NetWare network, see page 20 for
NetWare 4.x setup, or page 22 for Netware 3.x setup.

• If you have no network server, you can print directly
to the network printer using the peer to peer software
provided on the Network Options CD. See page 16.

Windows NT 4.0

• If you have a NetWare network, see page 20 for
NetWare 4.x setup, or page 22 for Netware 3.x setup.

• In a Windows NT network you can use lpr printing.
See page 18.

• If you have no network server, you can print directly
to the network printer using the peer to peer software
provided on the Network Options CD. See page 16.

Windows for Workgroups

• If you have a NetWare network, see page 20 for
NetWare 4.x setup, or page 22 for Netware 3.x setup.

More Windows

section, beginning on page 18.

2. Select Configure from the Admin menu.

a. Enter the IP address to assign to the NIC.
b. Enter the subnet mask. If you are unsure of the correct

subnet mask, and the first number in the NIC’s address
is from 192 to 254, then use 255.255.255.0 as the
subnet mask.

c. Enter the default gateway address (if applicable) or

leave blank.

d. Enter the hardware address of the NIC. This address is

listed on the Network Settings page under Network
Address, for example, 00:40:af:c9:f0:d8. Enter it
exactly as it appears on the Network Settings page.

3. Click on Go to send the new settings to the NIC.

After a few minutes (usually between 1 and 2 minutes, but
possibly up to 5 minutes on very large or busy networks),
the NIC will reset and print its Network Settings page. The
new IP settings will be listed in the TCP/IP Network
Information section of the Network Settings page.

If the new IP address does not appear on the Network
Settings page under “Protocol Address,” you may have
entered the hardware address incorrectly in BOOTP Lite.
Repeat Steps 2 and 3, and check the IP address on the new
Network Settings page.

The new IP address can also be verified in BootP Lite by
turning the printer off and on, and selecting Verify from the
Admin menu. It should report that the Unit is Active.

15

WINDOWS SETUP

2. Select Configure from the Admin menu.

a. Enter the IP address to assign to the NIC.
b. Enter the subnet mask. If you are unsure of the corr ect

subnet mask, and the first number in the NIC’s
address is from 192 to 254, then use 255.255.255.0
as the subnet mask.

c. Enter the default gateway address (if applicable) or

leave blank.

d. Enter the hardware address of the NIC. This address

is listed on the Network Settings page under Network
Address, for example, 00:40:af:c9:f0:d8. Enter
it exactly as it appears on the Network Settings page.

3. Click on Go to send the new settings to the NIC.

You will get a message that the program is verifying,
and then it will tell you whether the printer is active or
not. Wait for about two minutes for the printer and
NIC to reset. The Network Settings page should report
the newly entered IP information.

4. Verify Operation

Start an MS-DOS session. At the command prompt
enter: ping <IP address of NIC>
(continue until you get a reply). If you are getting a
timeout, verify that TCP/IP is enabled on the
Network Settings page. If the Network Settings page
does not show the IP information, then repeat the
above procedures.

IP vs. IPX Peer to Peer Printing

Your network configuration will dictate whether IP or IPX is
more appropriate. However, we recommend you use IP peer
to peer printing if possible.

For IP Peer to Peer Printing: You must install P2P-IP.
This protocol allows you to access the network printer
over an IP network. The Microsoft TCP/IP protocol
stack must also be installed and properly configured on
your workstation. The network and the network print
servers must support IP.

For IPX Peer to Peer Printing: You must install
PeerToPeer-IPX. It is not necessary to have a NetWare file
server on the network to use this IPX protocol.

First, Install Peer to Peer Software

Follow these steps to install the correct software.

1. Insert the 870 Network Options CD into the drive.

2. In Windows 95/98 or NT 4.0, pr ess the Start button and
select Run.

3. At Run, type:
<drive>:\IP-P2P\SETUP.EXE (for IP),
or,
<drive>:\IPX-P2P\SETUP.EXE (for IPX)

4. Then click OK. Follow the Install wizard prompts.
When installation is complete, click OK.

17

WINDOWS SETUP

that comes with the 870 printer.

Removing Peer to Peer Software

You should delete all printers which have been installed to
use peer to peer printing before you delete the peer to peer
software. Follow these steps.

1. Press the Windows Start button, select Settings, then
select Printers.

2. In the Printers window, select a printer to delete.

3. Select Delete from the File menu.

Removing

P2P-IP

To remove the IP peer to peer software from your
computer, use the Add/Remove Programs control panel.

1. Press the Windows Start button, select Settings, then
select Control Panel.

2. Open Add/Remove Programs. Select P2P-IP in the list
and click Remove.

Removing

PeerToPeer-IPX

To remove the IPX peer to peer software from your
computer, use the PeerToPeer-IPX Uninstall program.
Follow these steps.

1. Insert the 870 Network Options CD into the drive.

2. Press the Windows Start button and select Run.

3. At Run, type:
<drive>:\IPX-P2P\UNINSTAL.EXE

Then click OK.
Follow the Uninstall wizard prompts. When removal

is complete, click OK.

that comes with the 870 printer.

field, enter PORT1 (the word “PORT” must be in
uppercase). Click OK, then click Close to assign that
newly created port to the SuperScript 870.

10. Click on the Sharing tab in the NEC SuperScript 870
Properties window.

11. Click on the radio button Shared and enter a name for
your SuperScript 870 printer.

12. Click OK to apply these settings to your printer.

Using ARP to set the IP Address

You can use the following procedure to set the IP address on
the NIC. Then, you can set the other IP parameters from the
NIC Home Page. The printer and the NIC must be on the
same network segment as the workstation that you are
using to configure it. The TCP/IP stack must be installed
and operating.

1. From Windows, start an MS DOS session.

2. At the command prompt enter: arp -s

[NIC IP address] [NIC Hardware Address]

(for the hardware address, use hyphens as separators,
instead of colons.)

Then enter ping [NIC IP address]

(request should time out)

3. Turn the printer off and on, and use the ping command
again to verify that the NIC has its IP address. If the NIC
has the address, the result is a confirmation message:

[NIC IP address] is alive

4. Remove the entry from the ARP cache using this
command: arp -d [NIC IP address]

19

WINDOWS SETUP

another device. Therefore, it is highly recommended to explicitly
specify the NIC lease as permanent or unlimited in your DHCP
server configuration.

DHCP Settings in the NIC Home Page

You can control the way the NIC handles DHCP from the
NIC Home Page.

1. On the NIC Home Page, click the Network
Administration button.

2. Under Protocols, click Setup TCP/IP. The two DHCP
Settings are shown here.

The factory default is that both settings are checked.
If there is not an IP address alr eady stored in NVRAM,
the NIC will make a DHCP request. If there is an IP
address, it will not.

When Enable DHCP is not checked, the NIC will not
make DHCP requests.

When IP Address in NVRAM is not checked, the NIC
will always make a new DHCP address request at
startup, regardless of whether or not it has an IP
address stored in NVRAM.

4. Create Print Queue Object.

a. Highlight the Organizational Unit. From the Object

menu, select Create.

b. In the New Object window that appears, scroll down

the Class of New Object list, select the Print Queue
icon, and click the OK button.

c. At the Create Print Queue window, click the Directory

Service Queue button, then type in a name for Print
Queue Name.

d. Click the icon to the right of Print Queue Volume field

to display the browser , and select a specific Print Queue
Volume (or type the name in the field).

e. Click the Create button.

5. Assign Printer Object

a. In the Directory Tree, double click on the printer object

just created to open its Printer window. Click on the
Assignments button on the right-side of the window
and click on the Add button.

b. In the Select Object window that appears, find the print

queue object just created among the choices listed in the
Objects box and select it by clicking on it.

c. Click on the OK button and the print queue is added to

the Print Queues: box in the Printer: window. Click on
the OK button again.

21

NETWARE 4.X SETUP

that comes with the printer.

created. (The Windows NT 4.0 driver installs
automatically to LPT1:. After installation, you can
manually reset the port to your NetWare queue.)

Third, use MAP and the NIC Home Page to
Configure the NIC

Now you must specify the Print Server Name, Preferred
NDS Context, and Preferred NDS Tree using the NIC

Home Page network administration options. Continue
with the instructions below, to do this.

1. Run MAP.

a. If you have not yet installed MAP, follow the

instructions on page 11.

b. In W indows 95/98 or Windows NT 4.0, click the Start

button. Select MAP from the program group you
specified during installation. When MAP starts, a list
of all available units on the network is displayed by
unit serial number.

2. Select the NIC to configure.

a. Click on a NIC in the list to display its NIC Home

Page.

note:

You can also use a web browser such as
Netscape Navigator or Internet Explorer, to access the
NIC Home Page. Enter the NIC’s IP address as the URL,
for example, http://131.241.54.16. The IP address is
listed as “Protocol Address” on the Network Settings
page.

Basic Setup for NetWare 3.x

Complete these basic tasks to configure NetWare 3.x
bindery-based services for your printer.

1. Log in to NetW are 3.x with Administrat or rights and
start PCONSOLE.

2. Define the Print Queue.

a. Select Print Queue Information from the Available

Options menu and press ENTER.

b. Press INSERT, type a name for the new queue to be

serviced by the NIC and press ENTER. Press ESCAPE to
return to the Available Options Menu.

3. Define the Print Server.

a. Select Print Server Information from the Available

Options menu and press

ENTER.

b. Press INSERT, type the NIC Print Server Name and press

ENTER.

note:

The Print Server Name you enter should match
the name shown on the Network Settings page under
Novell Network Information.

23

NETWARE 3.X SETUP

6. Confirm Successful Configuration.

a. Turn the printer off and on and wait for a Network

Settings page to print. If the network is large, this may
take several minutes.

b. The Novell Connection Information area on the

Network Settings page displays the printer name, file
server, queue, etc. If it displays Attached: Yes, this
confirms that the NIC Print Server is ready to accept
print jobs. If not, verify that the Print Server name
matches exactly the Print Server name that was
entered in PCONSOLE.

7. Install and Configure Your Printer Driver

In Windows, use the Add Printer feature to install and
configure a SuperScript 870 printer driver in each
workstation that will access the network printer.

note:

SuperScript 870 printer drivers are on the

Solutions CD

that comes with the printer.

Specify that the printer will be attached as a Network
Printer, and set the Port to the printer queue you just

created. (The Windows NT 4.0 driver installs
automatically to LPT1:. After installation, you can
manually reset the port to your NetWare queue.)

You will have to turn the printer off and then on again
for the new name to take effect.

5. Checking Printer Status

You can view active information about your printer’s status.
In the SuperScript 870 Folder, double-click the SuperScript

870 Utilities icon. From the Utility menu, select Check
Printer Status.

The MacOS Chooser

25

MACOS PRINTING

®

, Adobe Acrobat® Reader, clip art,

System Requirements

The SuperScript 870 Printer Driver for MacOS requires the
following hardware and software to operate correctly.

• 4 MB of RAM. Additional memory may be requir ed to
print complex files or to print with the Spooler.

• 2 MB of hard disk space available to install the printer
driver and related utilities from the Network Options
CD. Additional hard disk space is required to install
Adobe Type Manager and fonts from the Solutions CD.

• EtherTalk® network adapter.

Page Range

Use the Pages fields to specify which pages of the document
to print. T o print the whole document, click All (the default).
T o print a range of pages, type the first page you want in the
From field, and the last page in the To field.

Resolution

Use the Resolution dropdown menu to set the printing
resolution, in dots per inch (dpi). For best printing results,
select 600 dpi—Highest Quality (the default). For faster
printing but lower quality, select 300 dpi—Faster Printing.

Toner Usage

Conserve printer toner by selecting Save toner . This r educes
the amount of toner used to print the page image.

Print Options

27

MACOS PRINTING

Print Order

Front to Back: Select this to print multiple-page

documents from the first page to the last.
Back to Front: Select this to print multiple-page

documents from the last page to the first.

Cover or Trailer Page

A cover page shows information including the document
name, user name, date, and time printed. A cover or trailer
page is recommended in a large network environment.

None: Select this to print the document without a
cover page (the default).

First: Select this to print a cover page as the first page
of the document.

Last: Select this to print a trailer page as the last page
of the document.

Print Colors As

This setting controls the appearance of a color document
on this monochrome printer.

Grayscale: Maps colors to equivalent grayscale
shades (the default).

Black & White: Limits printing to monochrome only,
which speeds up the printing process slightly.

Page Setup

To view and change Page Setup settings

1. Select Page Setup from the File menu.

2. A Print dialog box appears that allows you to select the
options you want (shown on page 29).

3. Select options and click OK to return to the document.

Page Setup settings are described on the pages that follow.

Paper Size

Select a supported paper size here.

Orientation

Orientation describes the position of images on a page with
respect to the long and short edges of the paper. Portrait
means the page is taller than wide as you view it; landscape
means the page is wider than tall.

Page Scaling

Select Page Scaling options here.

Reduce or Enlarge: Enter a value from 20 to 400.
Use Entire Print Area: If you check this, a reduced or

enlarged page image is placed in the top left corner of
the page (the default).

Photocopy Reduction: Check this to center a reduced
image on the page.

29

MACOS PRINTING

Page Setup Options

Click the Options button on the Page Setup dialog box to
display these settings.

Flip Horizontal: Check this to print a mirror image of
the page image.

Options

Default Settings

Printer Management

The SuperScript 870 Utility for MacOS allows you to
manage printer operations and print information pages. To
display the utility

1. In the SuperScript 870 Folder on your hard drive,
double-click the SuperScript 870 Utility icon.

2. From the Utilities menu, select the operation you want
to perform.

SuperScript 870 Utility dialog boxes are shown on the facing
page. SuperScript 870 Utility operations are described
below.

Change Printer

To choose another printer:

1. Click the Change Printer button on the SuperScript 870
Utility title screen.

2. In the dialog box that appears, select the appropriate
AppleTalk zone, and then select a new printer name in
the printer list.

31

MACOS PRINTING

Change Printer Settings

Check Printer Status

change it if complex print jobs (documents containing a
lot of graphics, gradations, or shading) are not printing
because the printer driver is taking too long to process
them. You may also want to change this setting if you
have a very slow computer or you are using an
application that is slow to retrieve data (such as a
database program).

Auto Continue: This setting controls whether the
printer continues printing after it detects an error. When
this feature is Off, the printer waits for you to press the
Operator Panel button of the printer before it resumes
printing. The default is On

Jam Recovery: This setting controls whether the
printer automatically reprints pages that did not print
because of a jam. With jam recovery On, printing may
take a little longer. The default is Off.

Horizontal Offset: Select Custom, and enter a value to
shift the page image right or left on the paper. Setting a
negative value moves the image to the left; a positive
value moves it to the right. You can set a value from -127
to +127. Each increment is equal to one three-hundredth
of an inch. The default setting is zero.

Vertical Offset: Select Custom, and enter a value to
shift the page image up or down on the paper. Setting a
negative value moves the image up; a positive value
moves it down. You can set a value from -127 to +127.
Each increment is equal to one three-hundredth of an
inch. The default setting is zero.

33

MACOS PRINTING

The Spooler and Background Printing

You can use the SuperScript 870 Spooler to print
documents in the background, to check the status of your
print jobs, and to reorder and cancel jobs.

To use the Spooler, you need to activate Background
Printing. This allows you to continue working while your
print job is processing.

Activate Background Printing

1. Select the Chooser in the Apple menu.

2. Click on the SuperScript 870 printer for which you
want to enable background printing. (You may have
to scroll through the list of zones and printers to find
the one you want.)

3. Set Background Printing to On for that printer.

Viewing Print Status Information

Status information is available with both foreground and
background printing. During foreground printing (when
background printing is disabled), this information is
displayed in a status window. During background
printing, it is displayed in the SuperScript 870 Spooler
window.

Canceling an Active Print Job

To stop the job that is currently printing, display the Spooler
window, select the current job, if necessary, and click Cancel
Printing.

Removing a Print Job

You can remove a print job from the Spooler Waiting list.
Just select the name of any document listed under Waiting
and click Remove From List.

Reordering Print Jobs

You can reorder print jobs in the Spooler. Use your mouse to
drag and rearrange print job names in the Waiting list.

Spooler Preferences

35

MACOS PRINTING

The SuperScript NIC printer supports

• Solaris 2.x

• SCO Openserver Release 5
This section includes setup for these supported systems

using printer-based lpd or host-based lpd.
The 870 should also work with all UNIX systems that

support lpd, and operate with other host-resident print
supervisor/spooler programs that present a print image to
the printer over a TCP/IP port. Additional UNIX setup
procedures can be found in your system administration
manuals.

First, Configure the IP Address on the NIC

Regardless of the printing mode selected, the NIC must be
assigned an IP address and routing parameters.

The example below uses ARP and ping commands.

note:

You can also use BOOTP or RARP.

You will need to provide the Ethernet MAC address of the
NIC. This is the 12-character code that is listed as Network
Address on the Network Settings page. A Network Settings
page is printed out each time the printer is turned on or
reset.

37

UNIX SETUP

address, the result is a confirmation message:

192.9.200.200 is alive

9. Remove the entry from the ARP cache using the
following command. Specify the printer NIC either by
its IP address or by its name. For example:

arp -d superscript

Second, Set Up Your Printing Mode

To set up printer-based lpd for SCO UNIX remote
printers and Solaris 2.x, continue below.

To set up TCP/IP and host-based lpd for Solaris 2.x and
SCO UNIX systems, proceed to page 39.

Printer-Based lpd Setup

lpd is an implementation of the standard UNIX line
printer daemon which lets you print across a TCP/IP
network, without the need to install software on your
workstation, and with all filtering and banners done by
the NIC. Remote printing uses the same commands (lpr,
lpq, lpc) as local printing.

The process begins when the lpr call finds a printer on a
remote system by looking at the remote (rm) entry in the
/etc/printcap file for that printer. lpr handles a print
job for a remote printer by opening a connection with the
lpd process on the remote system and sending the data file
(followed by the control file containing control
information for this job) to the remote system. The printer-

mkdev rlp

twice. If you have

rlpconf

6. Enter remote host name: type host name entered in
printcap for the NIC. For example, type: lprprinter

7. Confirm the information you have entered. Type: Y

8. Confirm the preceding connection as your system
default. Type: Y

9. Enter another printer name or quit setup. Type: Q

10. Do you want to start the remote daemon now? Type: Y
Using a line editor of your choice, add the following to

your /etc/printcap file.

lprprinter1:\
:lp=:\

:rm=lprprinter:\
:rp=PORT1:\

:sd=/usr/spool/lpd/lprprinter1:

note:

This information was based on the sample input
in the earlier steps. Actual parameters may vary
depending on prior setup.

39

UNIX SETUP

Host-based lpd Setup

Once the NIC has its IP address assigned, the following
steps are necessary for Host-Side TCP/IP printing.

1. Load the provided print server software, Network
Utilities for UNIX on your workstation.

Loading the Software

The 870 Network Options CD contains install scripts for
host-based printing on various UNIX systems. (Loading
the software is not necessary if printer-based lpr is used.)

1. Log in as superuser to the system that spools directly to
the print server.

2. Insert the 870 Network Options CD in the host drive.

3. Mount your CD-ROM and go to the UNIX directory.

Now you can run the appropriate installation script and
complete the configuration for your operating system. In
this section we provide examples for SCO UNIX and
Solaris 2.x.

4. Search for FILTER= and insert the following line above
or below the # FILTER="${LPCAT} section of the file.
Comment (using the # sign) any other FILTER entries
present in this section of the file.

FILTER="/usr/nic/infilter| /usr/nic/
nicfilter <printer NIC name> 10001"

The <printer NIC name> must be the same as the
one present in the /etc/hosts file. Optional
arguments to be inserted after the 10001 entry and
before the trailing <“>are

${banner}
${user_name}
${request_ID}
${files}.

For further explanation of these and the statement
above, refer to the System 5 Release 4 System
Administration Manual.

5. Save the file and close the editor.
You need to configure the host-side printer using

lpadmin.

41

UNIX SETUP

/etc/printcap

file involved with this

and press ENTER.
and press ENTER.

Installing and Printing on SCO UNIX

After loading the software from the 870 Network Options
CD, you must configure the printer and make it known to

the lp system.
Follow the steps below.

1. Run the Installation script by typing: nicinst. The

script automatically downloads the correct NIC print
server utilities for your particular system and prompts
you for information as needed.

One of the questions posed by the install script is
whether the printer is a PostScript printer . You have to
answer no because the 870 printer does not support
PostScript language. Then the install script uses an
input filter (infilter) that supplies CR/LF translation to
print ASCII files on a PCL printer.

2. Select your system. Choose one of these options.

1) AT&T/SVR4; 386

2) SCO UNIX System V

3) None of the above
Type: 1, 2, or 3 and press ENTER.

3. Enter the IP nodename of this Network Interface
Card.

Type the name assigned in the /etc/hosts file and press

ENTER. For example: superscript

4. Enter the Printer Name to be used by this printer:
Type a printer name and press ENTER.

The SCO UNIX lp system uses the lpadmin maintenance
command to configure a printer (there is no
/etc/printcap file). The specific commands to do this
are:

lpadmin -p printer_name

-v /dev/nic/printer_name

note:

Your host may require you to specify the model

by using the -i command.

enable <printer_name>
accept <printer_name>

You can also use other options for the lpadmin command.
See your system documentation for details. Note that the
printer name must be the same as the one you entered
during NIC installation. SCO supplies the sam program as
an alternative to configure the printer.

When using sam, specify everything as if the printer were
directly connected to /dev/nic/printer_name.

The software installed with your SCO system can satisfy
most of your printing needs. Use the lpfilter command
to define new filters and content types if necessary.

43

TROUBLESHOOTING

Check NIC Status Lights

Check the NIC’s status lights to ensure that there is no
error condition. The two status lights, amber and green,
are located on the interface panel on the back of the
printer. The green light should be lit and steady. Light
patterns that indicate serious hardware problems or
software errors are shown below. If you see one of these
patterns, you should contact NEC Printer Technical
Support.

Green light blinks rapidly: This occurs when the
printer performs a self-test and detects bad SIMM.

Green light blinks rapidly 4 times, pauses: This
occurs when the printer performs a self-test and
detects a problem in the Ethernet hardware.

Amber light blinks short for 10 seconds, then goes
out, and the green light blinks continuously: This

occurs when the printer performs a flash memory self­test and the checksum fails.

Green light blinks slowly: When this happens after
power-on completes, it indicates an interface error.

Green light blinks rapidly: When this happens while
the printer awaits print jobs, it indicates that the
NetWare connection has been lost.

Green and amber lights blink alternately: This
would occur when you turn on the printer after
restoring factory defaults, and indicates an error.

Troubleshooting for NetWare

Use MAP and the NIC Home Page/Network
Administration options to troubleshoot in an IPX
environment (see page 8 for instructions on using the NIC
Home Page). The checklists in this section show what to
look for.

NetWare Checklist

• Is the NIC name entered correctly? The factory-default
name is NEC_<serial number>
The serial number is on the back of the NIC and also
shown at the top of the Network Settings page.

• Did you assign print queues to the printer? It is
recommended you assign each print queue to a specific
printer NIC. If print queues are assigned to other
network printers, the print jobs may be going to another
network printer.

• Did you assign the printer to the type Remote Other /
Unknown?

If the PCONSOLE NWAdmin settings are correct, the
connection between the printer and network may have been
broken. Turn the printer off and, using PCONSOLE, wait for
the status message Not Connected. Turn the printer on and
the status should change to Waiting for Job.

45

TROUBLESHOOTING

NIC Configuration Checklist

If all your hardware connections are correct, check the
following

• Use the NIC Home Page to check the status of the
NIC. The NIC Network Settings page shows the status
for the selected network interface card. This report
includes the status of file servers and queues assigned
to a printer along with a description of any problems.

• The printer may not be assigned to the correct print
queues. Use PCONSOLE to direct print jobs to the
correct queues, then check to see if the print job is in
the queue.

• If devices were added or changed, use PCONSOLE to
make sure you configured the new devices correctly.

• Make sure the NIC name has been entered correctly. If
you changed the name using the NIC Home Page, you
must also change the name in PCONSOLE.

• You cannot use PCONSOLE Version 1.0 to configure
the NIC. Contact Novell for an upgrade.

NIC/File Server/Printer Checklist

Check the following to see if the NIC and file server are
sending data to the printer. If the NIC cannot log onto the
file server, or cannot service jobs from a file server

• The NIC is not created on that file server. Use
PCONSOLE to create the print server on the correct
file server.

Unable to Print from a Different Context: The NIC
does not support printing from a context other than the
one you specified using the MAP utility on your Web
browser. To do this, you must create an alias queue. See
your NetWare Manual for more info.

Troubleshooting for MacOS

• Is the Macintosh computer connected to the network
through Ethernet, and has the correct network port been
selected?

• Did you select the correct printer driver, zone, and
printer name in the Chooser?

• If you renamed the printer in the SuperScript 870 Utility,
you must power the printer off then on, and then
reselect the printer under its new name in the Chooser.

• If you placed the printer in a new zone, be sure you
reselected the zone and the printer name in the Chooser.

• The default name for the SuperScript 870 printer is
SuperScript 870N #, where # is the sequential number of
870 printers installed. If a user changes the name of
SuperScript 870 2 to Mary’s Printer, the last printer in
line will be reassigned the name Superscript 870 2, and
the print path must be changed using the Chooser for
the system to work again.

Index i

H

hardware connections

troubleshooting 44

hardware requirements 3

I

installation requirements

hardware 3
software 3

systems 2
installing the NIC 4
IP address

assigning in UNIX 36

assigning in Windows 95/98 14

assigning in Windows for

Workgroups 15
assigning in Windows NT 4.0 14
assigning using ARP 18
assigning using BOOTP Lite-16 15
assigning using BOOTP Lite-32 14
assigning using DHCP 19
assigning using ping 37

L

lpr printing 18

M

MAC address 36
MacOS

background printing 24, 33

basic setup 24
canceling a print job 34
checking printer status 24, 33
how to print 26
monitoring print jobs 33
print demo page 33
print job setup 26
print settings pages 33
print SuperScript 870 file 33
printer management 30

change printer settings 32
change printers 30

rename printer 32
printing 25
renaming the printer 24
reordering print jobs 34
resolution setting 26
stopping the printer 35
system requirements 25
the chooser 24
the spooler 33
troubleshooting 46

MacOS page setup

default options 30
dialog boxes 29
flip horizontal 29
flip vertical 30
invert image 30

MAP

configuring a NIC for NetWare 21
installing 11
operating requirements 11

selecting a NIC 12
monitoring printer status 8
mounting screw 2

N

NetWare

3.x basic setup 22

4.x basic setup 20

troubleshooting 44
NetWare 4.x

MAP configuration 21
network address 8
network administration 8, 21

configuring the network settings

page 10
displaying printer status 10
downloading printer drivers 10
online help 10
ordering supplies 10
password 10
protocols 10
resetting the NIC 8
restoring factory defaults 8
setting up the printer 10
testing the printer 10

viewing network address 8
viewing network information 10

viewing unit status 8
network connection status 8
Network Options CD 3
network print details 10
network protocols 10
network settings page

configuration 10

how to print 6
network upgrade kit

package contents 2
NIC home page 8

DHCP settings 19

getting technical support 10

monitoring printer status 8

network administration options 8

ordering supplies 10
NIC interface cable 2
NIC status information 8
NIC status lights

error conditions 43

normal operations 7
NWADMIN 20

O

operator panel button 6

Click on Any Page Number to Go to That Page

Index iii

SuperScript 870 files

creating 27

printing 33
SuperScript 870 Utility for MacOS 31
supplies, ordering 10
supported printing environments 2
supported UNIX environments 36

T

TCP/IP

requirements for Windows

13

Windows 95/98 and

Windows NT 4.0 14

Windows for Workgroups 15
technical support

from the NIC home page 10

ordering supplies 10
testing the NIC 4
testing the printer 10
trailer page (in MacOS) 27
troubleshooting

hardware connections 44

identifying the problem 43

MacOS 46

NetWare 44
twisted pair cable 3

U

UNIX

assigning IP address 36

basic setup 36
host-based lpd 36
host-based lpd setup 39
installing TCP/IP 39
loading utilities 39
Network Utilities for UNIX 36
printer-based lpd 36
printer-based lpd setup 37
supported environments 36

UNIX host-based setup

SCO UNIX

41

Solaris 2.x setup 40

UNIX printer-based setup

SCO UNIX remote printing 38
Solaris 2.x setup 39

user information

on the CD 3
on the NIC home page 10

W

Windows

network printing options 13
peer to peer printing 16
setting lpr printing 18

using ARP to assign IP address 18
Windows 95/98 14
Windows for Workgroups 15
Windows NT 4.0 14

(For Canadian Use Only)

This digital apparatus does not exceed the Class A limits for radio noise
emissions from digital apparatus as set out in the radio interference
regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques
dépassants les limites applicables aux appareils numériques de Classe
A présentes dans le règlement sur le brouillage radioélectrique édictaté
par le Ministère des Communications du Canada.

Declaration of Conformity

This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including
interference that may cause undesired operation.

Type of product: Laser Printer.
Equipment Classification: Class A Peripheral.
Model: SuperScript 870 with Network Interface Card (NIC) installed.

We hereby declare that the equipment specified
above conforms to the technical standards as
specified in the FCC rules.

U.S. Responsible Party: NEC Technologies, Inc.
Address:

1250 N. Arlington Heights Road,
Itasca, Illinois 60143

Telephone Number: 630-467-5000