Single Line Telephone
Quick Reference Guide
Placing and Answering Calls
Placing an Outside Call . . .
Dial access code for an
outside line:
The instructions in this guide assume your system
uses default program settings (e.g. Dial Plan 2).
1. Lift handset.
2. Press
3. Dial a 2-digit outside line number (e.g.,
01, 02).
4. Dial outside number.
If your system is behind a PBX, you may
•
have to dial 9 before your number.
To Flash a CO line, flash the hook-
•
switch and dial 90.
Calling a Co-Worker . . .
Dial using the
Intercom:
1. Lift handset.
2. Dial your co-worker’s extension number.
If you hear ringing, wait for an answer.
•
If you hear a beep, begin speaking.
• To Page, dial 80 for All Call or 81-84
for internal zones. External zones are
85 or, for Portrait 824 only, 86-87.
3. (Optional) Dial to force the call to
ring your co-worker.
Block outgoing calls from your phone . . .
Dial Block
Enter 4-digit code
to temporarily block
outgoing calls on
your phone:
1. Lift handset.
2. Press .
3. Dial Personal Code (4 digits).
4. Hang up.
Clear the Dial Block on
your phone:
1. Lift handset.
2. Press .
3. Dial Personal Code (4 digits).
4. Hang up.
If your call doesn’t go through . . .
Camp On and Callback
When you hear system
busy, use Camp On or
Callback:
Step Calling
Call the next extension
if busy or no answer:
1. For Intercom calls, dial to Camp On
(wait without hanging up).
OR
1. For Intercom calls, dial and hang up
to leave a Callback for an extension.
When the called party hangs up, the
•
call rings you back.
2. Lift handset when the system calls
you back.
1. Do not hang up if there is no answer.
2. Press .
• The next extension rings (e.g., if you
called extension 14, pressing # will ring
extension 15)
Message Waiting
Leave a Message
Waiting so your
co-worker can call
you back:
1. Do not hang up if there is no answer.
2. Press .
• MW on your co-worker’s multibutton
phone flashes fast.
3. Hang up.
To answer your own
Message Waiting:
A Message Waiting is indicated by a moderate
busy-type signal when the handset is first lifted.
1. Lift handset.
2. Press .
Have a telephone meeting (Conference) . . .
Use Conference to
have a 3-way
telephone meeting:
1. Set up your first outside call and press the
hookswitch.
2. To add an internal party: Press
The called extension must pick up the
handset in order to be conferenced.
OR
2. To add an outside call: Press .
3. Place your second call.
Internal Calls:
The called internal extension must pick
up the handset before being Conferenced.
External Calls:
To place a second call, you first must seize
the outside line to be used. Dial 01-08,
then dial the telephone number.
4. Press the hookswitch again.
.
Use Meet-Me Page to
have a telephone
meeting with an
internal party:
1. Lift handset.
2. Dial a Page Zone (Portrait 308 = 80-85;
Portrait 824 = 80-87).
3. Announce co-worker to pick up the same
page zone number you dialed.
4. Press .
5. Do not hang up. Wait for party to join in
the conversation.
Answer a Meet-Me
Page request:
1. Lift handset.
2. Press .
3. Dial announced page zone (Portrait 308 =
Answering Calls . . .
Listen for ringing:
To answer a call
ringing another
extension:
1. Lift handset.
1. Lift handset.
2. Press
80-85; Portrait 824 = 80-87).
To Flash a CO line, flash the hook-
•
switch and dial 90.
.
Handling Your Calls
Your call can wait at your phone . . .
Hold
Use Hold instead of
leaving the handset
off-hook:
1. Do not hang up.
2. Press the hookswitch.
3. System Hold: Dial .
•
3. Exclusive Hold: Dial .
•
Easily retrieve a call
from Hold:
1. Lift handset.
2. Press .
Redirect your call . . .
Transfer
Send (Transfer) your
call to a co-worker:
1. With an outside call on the line, press
hookswitch and dial your co-worker’s
extension number.
2. (Optional) Announce call.
3. Hang up.
Your co-workers can take the call off Hold.
OR
Your co-workers can not take the call
off Hold.
Handling Your Calls (cont.)
Forward your calls to a co-worker . . .
While at your desk,
forward your calls to a
co-worker:
Cancel Call
Forwarding:
When Call Forward is activated, it’s indicated by a slow busy-type signal when the handset is first lifted.
1. Lift handset.
2. Press .
3. Dial extension to receive your calls.
4. Dial one of the following:
0 to forward all calls.
•
1 to forward busy calls.
•
2 to forward unanswered calls.
•
3 to forward unanswered and/or busy
•
calls.
5. Hang up.
1. Lift handset.
2. Press .
Placing Calls Quickly
Automatically redial calls . . .
Last Number Redial
Quickly redial your last
outside call:
Speed Dial
To dial a stored system
Speed Dial number:
This feature may require system
programming.
1. Lift handset.
2. Press
number (1-6).
OR
2. With software version 2.1 or higher, press
This feature may require system
programming.
1. Lift handset.
2. Press .
3. Dial a queue group number (1-6).
4. Dial the desired Speed Dial number
(00[0]-199).
dial queue group
and
.
Possible Dial Codes for Dial Plan 2 Phones
The following features may have dial code changes which could apply to
your phone if system programming was altered. Ask your communications manager if these codes apply to you. Features not listed here work
as previously described.
Note: Used when Automatic Line Access uses “0” to seize a line.
Call Forward:
Dial Block:
Door Box:
Hold - Retrieve a call:
Last Number Redial:
Meet-Me Page - Answer:
Outside Call - Place:
Reminder Call:
Lift handset + 953 + Extension to receive call +
Forwarding code (0-3) + Hang up.
Cancel: Lift handset + 959.
Lift handset + 955 + Personal code + Hang up.
Cancel: Lift handset + 956 + Personal code +
Hang up.
To answer a Door Box call:
Lift handset + 98 + 9.
Lift handset + 951.
This feature may require system programming.
Lift handset + 94 + Queue group number (1-6).
Lift handset + 98 + Announced page zone.
Lift handset + 9 + 2-digit line # (this may not be
required) + Outside number. OR Lift handset + 0
+ Outside number.
Set: Lift handset + 954 + Enter time (24-hour
clock) + Hang up.
Clear: Lift handset + 959 + Hang up.
Speed Dial:
This feature may require system programming.
Lift handset + 93 + Queue group number (1-6) +
Speed Dial number.
Dial Codes for Phones Using Dial Plan 1
Features not listed here work as previously described.
Note: Used when Automatic Line Access uses “0” or “9” to seize a line.
Call Forward:
Dial Block:
Extension Hunting:
Hold - Retrieve a call:
Intercom:
Last Number Redial:
Meet-Me Page:
Message Waiting -
Answer a message:
Page:
Reminder Call:
Lift handset + 63 + Extension to receive call +
Forwarding code (0-3) + Hang up.
Cancel: Lift handset + 69.
Lift handset + 65 + Personal code + Hang up.
Cancel Dial Block: Lift handset + 66 + Personal
code + Hang up
Lift handset + 7 + # + Hunt group number (1-4).
Lift handset + 61.
Lift handset + 7 + Co-worker’s extension number.
This feature may require system programming.
Lift handset + 60 + Queue group number (1-6).
Lift handset + 7 + Page zone number + # + Wait
for party to join conversation.
Answer a Meet-Me Page: Lift handset + 8.
(System programming changes may then require
you to dial the announced page zone.)
Lift handset + 7 + *.
Lift handset + 7 + Page zone (Portrait 308=80-85,
Portrait 824=80-87) + Make announcement +
Hang up.
Set: Lift handset + 64 + Enter time (24-hour clock)
+ Hang up.
Clear: Lift handset + 69 + Hang up.
.
Speed Dial:
Walking Class of
Service:
This feature may require system programming.
Lift handset + 5 + Queue group number (1-6) +
Speed Dial number.
Lift handset + 07 + Security code + Phone
number.
Quick Reference for Other Features
Account Code:
Door Box:
Page:
Reminder Call:
Walking Class of
Service:
Tones you may hear . . .
Fast busy or warble
tone anytime:
Seize CO line + Hookswitch + 99 + Account Code
+ Hookswitch + Telephone number.
To answer a Door Box call:
Lift handset + 08 + 9.
To call a Door Box:
Lift handset + 88 (Door Box 1) or 89 (Door
Box 2).
Lift handset + Page Zone (Portrait 308=80-85,
Portrait 824=80-87) + Make announcement +
Hang up.
Set: Lift handset + 054 + Enter time (24-hour
clock) + Hang up.
Clear: Lift handset + 059 + Hang up.
Lift handset + 07 + Security Code + Line Access
Code + Phone number.
This means you made a mistake in placing a call
or using a feature. Hang up and start over.
Moderate busy-type
signal when the handset
is first lifted:
Slow busy-type signal
when the handset is
first lifted:
This means you have a Message Waiting.
This means that Call Forward is activated on your
phone.
NEC America Inc., Corporate Networks Group
4 Forest Parkway, Shelton, CT 06484
TEL: 203-926-5400 FAX: 203-929-0535
cng.nec.com
*82400SLO04*
82400SLO04
April 2001
Printed in U.S.A.
Loading...