NEC 824, 308 User Manual

Single Line Telephone

Quick Reference Guide

Placing and Answering Calls

Placing an Outside Call . . .

Dial access code for an

outside line:

The instructions in this guide assume your system
uses default program settings (e.g. Dial Plan 2).

1. Lift handset.

2. Press

3. Dial a 2-digit outside line number (e.g.,
01, 02).

4. Dial outside number.

If your system is behind a PBX, you may

•

have to dial 9 before your number.
To Flash a CO line, flash the hook-

•

switch and dial 90.

Calling a Co-Worker . . .

Dial using the

Intercom:

1. Lift handset.

2. Dial your co-worker’s extension number.

If you hear ringing, wait for an answer.

•

If you hear a beep, begin speaking.

• To Page, dial 80 for All Call or 81-84
for internal zones. External zones are
85 or, for Portrait 824 only, 86-87.

3. (Optional) Dial to force the call to
ring your co-worker.

Block outgoing calls from your phone . . .

Dial Block

Enter 4-digit code

to temporarily block

outgoing calls on

your phone:

1. Lift handset.

2. Press .

3. Dial Personal Code (4 digits).

4. Hang up.

Clear the Dial Block on

your phone:

1. Lift handset.

2. Press .

3. Dial Personal Code (4 digits).

4. Hang up.

If your call doesn’t go through . . .

Camp On and Callback

When you hear system

busy, use Camp On or

Callback:

Step Calling

Call the next extension

if busy or no answer:

1. For Intercom calls, dial to Camp On
(wait without hanging up).

OR

1. For Intercom calls, dial and hang up
to leave a Callback for an extension.

When the called party hangs up, the

•

call rings you back.

2. Lift handset when the system calls
you back.

1. Do not hang up if there is no answer.

2. Press .

• The next extension rings (e.g., if you
called extension 14, pressing # will ring
extension 15)

Message Waiting

Leave a Message

Waiting so your

co-worker can call

you back:

1. Do not hang up if there is no answer.

2. Press .

• MW on your co-worker’s multibutton
phone flashes fast.

3. Hang up.

To answer your own

Message Waiting:

A Message Waiting is indicated by a moderate
busy-type signal when the handset is first lifted.

1. Lift handset.

2. Press .

Have a telephone meeting (Conference) . . .

Use Conference to

have a 3-way

telephone meeting:

1. Set up your first outside call and press the
hookswitch.

2. To add an internal party: Press

The called extension must pick up the
handset in order to be conferenced.

OR

2. To add an outside call: Press .

3. Place your second call.

Internal Calls:
The called internal extension must pick
up the handset before being Conferenced.
External Calls:
To place a second call, you first must seize
the outside line to be used. Dial 01-08,
then dial the telephone number.

4. Press the hookswitch again.

.

Use Meet-Me Page to

have a telephone

meeting with an

internal party:

1. Lift handset.

2. Dial a Page Zone (Portrait 308 = 80-85;
Portrait 824 = 80-87).

3. Announce co-worker to pick up the same
page zone number you dialed.

4. Press .

5. Do not hang up. Wait for party to join in
the conversation.

Answer a Meet-Me

Page request:

1. Lift handset.

2. Press .

3. Dial announced page zone (Portrait 308 =

Answering Calls . . .

Listen for ringing:

To answer a call

ringing another

extension:

1. Lift handset.

1. Lift handset.

2. Press

80-85; Portrait 824 = 80-87).

To Flash a CO line, flash the hook-

•

switch and dial 90.

.

Handling Your Calls

Your call can wait at your phone . . .

Hold

Use Hold instead of
leaving the handset

off-hook:

1. Do not hang up.

2. Press the hookswitch.

3. System Hold: Dial .

•

3. Exclusive Hold: Dial .

•

Easily retrieve a call

from Hold:

1. Lift handset.

2. Press .

Redirect your call . . .

Transfer

Send (Transfer) your

call to a co-worker:

1. With an outside call on the line, press
hookswitch and dial your co-worker’s
extension number.

2. (Optional) Announce call.

3. Hang up.

Your co-workers can take the call off Hold.

OR

Your co-workers can not take the call
off Hold.

Handling Your Calls (cont.)

Forward your calls to a co-worker . . .

While at your desk,

forward your calls to a

co-worker:

Cancel Call

Forwarding:

When Call Forward is activated, it’s indicat­ed by a slow busy-type signal when the hand­set is first lifted.

1. Lift handset.

2. Press .

3. Dial extension to receive your calls.

4. Dial one of the following:

0 to forward all calls.

•

1 to forward busy calls.

•

2 to forward unanswered calls.

•

3 to forward unanswered and/or busy

•

calls.

5. Hang up.

1. Lift handset.

2. Press .

Placing Calls Quickly

Automatically redial calls . . .

Last Number Redial

Quickly redial your last

outside call:

Speed Dial

To dial a stored system

Speed Dial number:

This feature may require system
programming.

1. Lift handset.

2. Press
number (1-6).

OR

2. With software version 2.1 or higher, press

This feature may require system
programming.

1. Lift handset.

2. Press .

3. Dial a queue group number (1-6).

4. Dial the desired Speed Dial number
(00[0]-199).

dial queue group

and

.

Possible Dial Codes for Dial Plan 2 Phones

The following features may have dial code changes which could apply to
your phone if system programming was altered. Ask your communica­tions manager if these codes apply to you. Features not listed here work
as previously described.

Note: Used when Automatic Line Access uses “0” to seize a line.

Call Forward:

Dial Block:

Door Box:

Hold - Retrieve a call:

Last Number Redial:

Meet-Me Page - Answer:

Outside Call - Place:

Reminder Call:

Lift handset + 953 + Extension to receive call +
Forwarding code (0-3) + Hang up.
Cancel: Lift handset + 959.

Lift handset + 955 + Personal code + Hang up.
Cancel: Lift handset + 956 + Personal code +
Hang up.

To answer a Door Box call:

Lift handset + 98 + 9.

Lift handset + 951.

This feature may require system programming.

Lift handset + 94 + Queue group number (1-6).

Lift handset + 98 + Announced page zone.

Lift handset + 9 + 2-digit line # (this may not be
required) + Outside number. OR Lift handset + 0
+ Outside number.

Set: Lift handset + 954 + Enter time (24-hour
clock) + Hang up.
Clear: Lift handset + 959 + Hang up.

Speed Dial:

This feature may require system programming.

Lift handset + 93 + Queue group number (1-6) +
Speed Dial number.

Dial Codes for Phones Using Dial Plan 1

Features not listed here work as previously described.

Note: Used when Automatic Line Access uses “0” or “9” to seize a line.

Call Forward:

Dial Block:

Extension Hunting:

Hold - Retrieve a call:

Intercom:

Last Number Redial:

Meet-Me Page:

Message Waiting -

Answer a message:

Page:

Reminder Call:

Lift handset + 63 + Extension to receive call +
Forwarding code (0-3) + Hang up.
Cancel: Lift handset + 69.

Lift handset + 65 + Personal code + Hang up.
Cancel Dial Block: Lift handset + 66 + Personal
code + Hang up

Lift handset + 7 + # + Hunt group number (1-4).

Lift handset + 61.

Lift handset + 7 + Co-worker’s extension number.

This feature may require system programming.

Lift handset + 60 + Queue group number (1-6).

Lift handset + 7 + Page zone number + # + Wait
for party to join conversation.

Answer a Meet-Me Page: Lift handset + 8.
(System programming changes may then require
you to dial the announced page zone.)

Lift handset + 7 + *.

Lift handset + 7 + Page zone (Portrait 308=80-85,
Portrait 824=80-87) + Make announcement +
Hang up.

Set: Lift handset + 64 + Enter time (24-hour clock)
+ Hang up.
Clear: Lift handset + 69 + Hang up.

.

Speed Dial:

Walking Class of

Service:

This feature may require system programming.

Lift handset + 5 + Queue group number (1-6) +
Speed Dial number.

Lift handset + 07 + Security code + Phone
number.

Quick Reference for Other Features

Account Code:

Door Box:

Page:

Reminder Call:

Walking Class of

Service:

Tones you may hear . . .

Fast busy or warble

tone anytime:

Seize CO line + Hookswitch + 99 + Account Code
+ Hookswitch + Telephone number.

To answer a Door Box call:

Lift handset + 08 + 9.

To call a Door Box:

Lift handset + 88 (Door Box 1) or 89 (Door
Box 2).

Lift handset + Page Zone (Portrait 308=80-85,
Portrait 824=80-87) + Make announcement +
Hang up.

Set: Lift handset + 054 + Enter time (24-hour
clock) + Hang up.
Clear: Lift handset + 059 + Hang up.

Lift handset + 07 + Security Code + Line Access
Code + Phone number.

This means you made a mistake in placing a call
or using a feature. Hang up and start over.

Moderate busy-type

signal when the handset

is first lifted:

Slow busy-type signal

when the handset is

first lifted:

This means you have a Message Waiting.

This means that Call Forward is activated on your
phone.

NEC America Inc., Corporate Networks Group

4 Forest Parkway, Shelton, CT 06484

TEL: [phone] FAX: [phone]

cng.nec.com

*82400SLO04*

82400SLO04

April 2001

Printed in U.S.A.