Placing and Answering Calls
Placing an Outside Call . . .
Dial access code for an
outside line:
The instructions in this guide assume your system
uses default program settings (e.g. Dial Plan 2).
1. Lift handset.
2. Press
3. Dial a 2-digit outside line number (e.g.,
01, 02).
4. Dial outside number.
If your system is behind a PBX, you may
•
have to dial 9 before your number.
To Flash a CO line, flash the hook-
•
switch and dial 90.
Calling a Co-Worker . . .
Dial using the
Intercom:
1. Lift handset.
2. Dial your co-worker’s extension number.
If you hear ringing, wait for an answer.
•
If you hear a beep, begin speaking.
• To Page, dial 80 for All Call or 81-84
for internal zones. External zones are
85 or, for Portrait 824 only, 86-87.
3. (Optional) Dial to force the call to
ring your co-worker.
Block outgoing calls from your phone . . .
Dial Block
Enter 4-digit code
to temporarily block
outgoing calls on
your phone:
1. Lift handset.
2. Press .
3. Dial Personal Code (4 digits).
4. Hang up.
Clear the Dial Block on
your phone:
1. Lift handset.
2. Press .
3. Dial Personal Code (4 digits).
4. Hang up.
If your call doesn’t go through . . .
Camp On and Callback
When you hear system
busy, use Camp On or
Callback:
Step Calling
Call the next extension
if busy or no answer:
1. For Intercom calls, dial to Camp On
(wait without hanging up).
OR
1. For Intercom calls, dial and hang up
to leave a Callback for an extension.
When the called party hangs up, the
•
call rings you back.
2. Lift handset when the system calls
you back.
1. Do not hang up if there is no answer.
2. Press .
• The next extension rings (e.g., if you
called extension 14, pressing # will ring
extension 15)
Message Waiting
Leave a Message
Waiting so your
co-worker can call
you back:
1. Do not hang up if there is no answer.
2. Press .
• MW on your co-worker’s multibutton
phone flashes fast.
3. Hang up.
To answer your own
Message Waiting:
A Message Waiting is indicated by a moderate
busy-type signal when the handset is first lifted.
1. Lift handset.
2. Press .
Have a telephone meeting (Conference) . . .
Use Conference to
have a 3-way
telephone meeting:
1. Set up your first outside call and press the
hookswitch.
2. To add an internal party: Press
The called extension must pick up the
handset in order to be conferenced.
OR
2. To add an outside call: Press .
3. Place your second call.
Internal Calls:
The called internal extension must pick
up the handset before being Conferenced.
External Calls:
To place a second call, you first must seize
the outside line to be used. Dial 01-08,
then dial the telephone number.
4. Press the hookswitch again.
.