This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below.
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party
Name: Motorola Solutions, Inc.
Address: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A.
Phone Number: 1-800-927-2744
Hereby declares that the product:
Model Name: XPR 5550
conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. This device complies with Industry
Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
Declaration of Conformity
English
i
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Declaration of Conformity
ii
English
Contents
This User Guide contains all the information you need
to use the MOTOTRBO XPR Series Digital Mobile
Radios.
Before using this product, read the operating
instructions for safe usage contained in the
Product Safety and RF Exposure booklet
enclosed with your radio.
Under Industry Canada regulations, this radio transmitter
may only operate using an antenna of a type and
maximum (or lesser) gain approved for the transmitter by
Industry Canada. To reduce potential radio interference
to other users, the antenna type and its gain should be so
chosen that the equivalent isotropically radiated power
(e.i.r.p.) is not more than that necessary for successful
communication.
Important Safety Information
ATTENTION!
This radio is restricted to occupational use only to
satisfy FCC RF energy exposure requirements.
Before using this product, read the RF energy awareness
information and operating instructions in the Regulatory
Compliance and Product Safety section of your Quick
Reference Guide enclosed with your radio (Motorola
Publication part number 68009508001) to ensure
compliance with RF energy exposure limits.
For a list of Motorola-approved antennas and other
accessories, visit the following website:
Any modification to this device, not expressly authorized
by Motorola, may void the user’s authority to operate this
device.
Software Version
All the features described in the following sections are
supported by the radio's software version R02.04.00.
See Checking the Firmware Version and Codeplug Version on page 76 to determine your radio's software
version.
Please check with your dealer or system administrator
for more details of all the features supported.
ix
English
Computer Software Copyrights
The Motorola products described in this manual may
include copyrighted Motorola computer programs stored
in semiconductor memories or other media. Laws in the
United States and other countries preserve for Motorola
certain exclusive rights for copyrighted computer
programs including, but not limited to, the exclusive right
to copy or reproduce in any form the copyrighted
computer program. Accordingly, any copyrighted
Motorola computer programs contained in the Motorola
products described in this manual may not be copied,
reproduced, modified, reverse-engineered, or distributed
in any manner without the express written permission of
Motorola. Furthermore, the purchase of Motorola
products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the
copyrights, patents or patent applications of Motorola,
except for the normal non-exclusive license to use that
arises by operation of law in the sale of a product.
The AMBE+2
this product is protected by intellectual property rights
including patent rights, copyrights and trade secrets of
Digital Voice Systems, Inc.
This voice coding Technology is licensed solely for use
within this Communications Equipment. The user of this
Technology is explicitly prohibited from attempting to
decompile, reverse engineer, or disassemble the Object
Code, or in any other way convert the Object Code into a
human-readable form.
U.S. Pat. Nos. #5,870,405, #5,826,222, #5,754,974,
#5,701,390, #5,715,365, #5,649,050, #5,630,011,
#5,581,656, #5,517,511, #5,491,772, #5,247,579,
#5,226,084 and #5,195,166.
TM
voice coding Technology embodied in
Computer Software Copyrights
x
English
Getting Started
Take a moment to review the following:
How to Use This User Guide. . . . . . . . . . . . . . . . . . . . . page 1
For features that are available in both Analog and Digital
modes, no icon is shown.
For features that are available in a conventional multi-site
mode, see IP Site Connect on page 8 for more information.
Selected features are available in the single-site trunking mode,
Capacity Plus. See Capacity Plus on page 9 for more
information.
Selected features are also available in the multi-site trunking
mode, Linked Capacity Plus. See Linked Capacity Plus on
page 9 for more information.
Getting Started
This User Guide covers the basic operation of the MOTOTRBO
Mobiles.
However, your dealer or system administrator may have
customized your radio for your specific needs. Check with your
dealer or system administrator for more information.
Throughout this publication, the icons below are used to
indicate features supported in either the conventional Analog
mode or conventional Digital mode:
Indicates a conventional Analog Mode-Only feature.
Indicates a conventional Digital Mode-Only feature.
What Your Dealer/System Administrator
Can Tell You
You can consult your dealer or system administrator about the
following:
• Is your radio programmed with any preset conventional
channels?
• Which buttons have been programmed to access other
features?
• What optional accessories may suit your needs?
• What are the best radio usage practices for effective
communication?
• What maintenance procedures will help promote longer radio
life?
1
English
Powering Up the Radio
Adjusting the Volume
Press the On/Off
Button briefly. You see
MOTOTRBO (TM) on the
radio’s display
momentarily, followed
by a welcome message
or welcome image.
The green LED lights
up and the Home
screen lights up.
A brief tone sounds,
indicating that the
power up test is
successful.
NOTE: There is no power up tone if the radio tones/alerts
function is disabled (see Turning the Radio Tones/Alerts On or Off on page 68).
If your radio does not power up, contact your dealer.
To turn off the radio, press and hold the On/Off Button until you
see
Powering Down
Getting Started
NOTE: Your radio may take up to 7 seconds to completely turn
off.
on the radio’s display.
On/Off Button
2
To increase the volume, turn the Volume/Channel Knob
clockwise.
Volume/Channel Knob
To decrease the volume, turn this knob counterclockwise.
NOTE: Your radio can be programmed to have a minimum
volume offset where the volume level cannot be turned
past the programmed minimum volume. Check with
your dealer or system administrator for more
information.
Your dealer can program the programmable buttons as
shortcuts to radio functions or up to a maximum of six (6)
preset channels/groups depending on the duration of a button
press:
• Short press – Pressing and releasing rapidly.
• Long press – Pressing and holding for the programmed
duration.
• Hold down – Keeping the button pressed.
NOTE: The programmed duration of a button press is
applicable for all assignable radio/utility functions or
settings. See Emergency Operation on page 44 for
more information on the programmed duration of the
Emergency button.
Call Log – Selects the call log list.
Voice Announcement for Channel – Plays zone and channel
announcement voice messages for the current channel. This
function is unavailable when Voice Announcement is disabled.
Emergency – Depending on the programming, initiates or
cancels an Emergency alarm or call.
Ext PA On/Off – Toggles the audio routing between the
connected public address (PA) loudspeaker amplifier and the
radio’s internal public address (PA) system.
Intelligent Audio On/Off – Toggles Intelligent Audio on or off.
Manual Dial –Initiates a call by keying in any subscriber
ID.
‡
Manual Site Roam*
– Starts the manual site search.
Assignable Radio Functions
Bluetooth® Audio Switch – Toggles audio routing between
internal radio speaker and external Bluetooth-enabled
accessory.
Contacts – Provides direct access to the contacts list.
Call Alert – Provides direct access to the contacts list for you to
Identifying Radio Controls
select a contact to whom a Call Alert can be sent.
Call Forwarding – Toggles Call Forwarding on or off.
4
English
Mic AGC On/Off – Toggles the internal microphone automatic
gain control (AGC) on or off. Not applicable during a Bluetooth
session.
Monitor – Monitors a selected channel for activity.
Nuisance Channel Delete*
unwanted channel, except for the Selected Channel, from the
scan list. The Selected Channel refers to the user’s selected
zone/channel combination from which scan is initiated.
‡
– Temporarily removes an
* Not applicable in Capacity Plus
‡
Not applicable in Linked Capacity Plus
One Touch Access – Directly initiates a predefined
Private or Group Call, a Call Alert or a Quick Text message.
Option Board Feature – Toggles option board feature(s) on or
off for option board-enabled channels.
PA On/Off – Toggles the radio’s internal public address (PA)
system on or off.
Permanent Monitor*
‡
– Monitors a selected channel for all
radio traffic until function is disabled.
Privacy – Toggles privacy on or off.
Radio Alias and ID – Provides radio alias and ID.
Radio Check – Determines if a radio is active in a system.
Radio Enable – Allows a target radio to be remotely
enabled.
Radio Disable – Allows a target radio to be remotely
disabled.
Remote Monitor – Turns on the microphone of a target
radio without it giving any indicators.
Repeater/Talkaround*
‡
– Toggles between using a repeater
and communicating directly with another radio.
‡
Scan*
– Toggles scan on or off.
Site Lock On/Off* – Toggles the automatic site roam on or
off.
Status – Selects the status list menu.
Tele m e t r y Control – Controls the Output Pin on a local or
remote radio.
Text Message – Selects the text message menu.
Transmit Interrupt Remote Dekey –Stops the
transmission of a remote monitored radio without giving any
indicators, or an ongoing interruptible call to free the channel.
Voice Announcement On/Off – Toggles Voice Announcement
on or off.
Voice Operating Transmission (VOX) – Toggles VOX on or
off.
Zone Toggle – Allows radio to switch between zones.
* Not applicable in Capacity Plus
‡
Not applicable in Linked Capacity Plus
Identifying Radio Controls
5
English
Assignable Settings or Utility Functions
Accessing the Programmed Functions
All Tones/Alerts – Toggles all tones and alerts on or off.
Backlight – Adjusts the brightness level.
Channel Up/Down – Depending on the programming, changes
channel to previous or next channel.
Display Mode – Toggles the day/night display mode on or off.
Power Level – Toggles transmit power level between high and
low.
Squelch – Toggles squelch level between tight and
normal.
Identifying Radio Controls
You can access various radio functions through one of the
following ways:
• A short or long press of the relevant programmable buttons.
OR
• Use the Menu Navigation Buttons as follows:
1 To access the menu, press the g button. Press the
appropriate Scroll Up/Down button (
the menu functions.
f or h) to access
2 To select a function or enter a sub-menu, press the g
button.
3 To go back one menu level, or to return to the previous
screen, press the
return to the Home screen.
The Menu Navigation Buttons are also available on a keypad
microphone (see Using the Keypad on page 80).
NOTE: Your radio automatically exits the menu after a period
of inactivity and returns to your Home screen.
e button. Long press the e button to
6
English
Push-To-Talk (PTT) Button
The PTT button on the side of
the microphone serves two
basic purposes:
• While a call is in progress,
the PTT button allows the
radio to transmit to other
radios in the call.
Press and hold down PTT
button to talk. Release the
PTT button to listen.
The microphone is activated when the PTT button is pressed.
PTT Button
• While a call is not in progress, the PTT button is used to make
a new call (see Making a Radio Call on page 22).
If the Talk Permit Tone (see Turning the Talk Permit Tone On
or Off on page 68) or the PTT Sidetone is enabled, wait
until the short alert tone ends before talking.
During a call, if the Channel Free Indication feature is
enabled on your radio (programmed by your dealer), you
hear a short alert tone the moment the target radio (the
radio that is receiving your call) releases the PTT button,
indicating the channel is free for you to respond.
You will also hear a continuous talk prohibit tone, if your
call is interrupted, indicating that you should release the
PTT button, for example when the radio receives an
Emergency Call.
Switching Between Conventional Analog
and Digital Mode
Each channel in your
radio can be
configured as a
conventional analog or
conventional digital
channel.
To switch between an analog or a digital channel, use the
Volume/Channel Knob
• Scroll Up/Down buttons, or
• Volume/Channel Knob, or
• programmed Channel Up or Channel Down buttons
When switching from digital to analog mode, certain features
are unavailable. Icons for the digital features (such as
Messages) reflect this change by appearing ‘grayed out’.
Disabled features are hidden in the menu.
Your radio also has features available in both analog and digital
mode. However, the minor differences in the way each feature
works does NOT affect the performance of your radio.
NOTE: Your radio also switches between digital and analog
modes during a dual mode scan (see Scan on
page 32).
Scroll Up/Down
Identifying Radio Controls
7
English
To use the Scroll Up/Down buttons, while in the Home
Screen of the required Zone, press f or h to select
the required channel.
To use the programmed Channel Up or Channel Down buttons, while in the Home Screen of the
required Zone, press Channel Up or Channel Down
to select the required channel.
Using the Volume/Channel Knob
The Volume/Channel Knob can be programmed as dual
purpose for both volume and channel or as a volume-only
control.
To adjust volume, see Adjusting the Volume on page 2.
To change channels, push and hold the knob until channel
selection screen is displayed, then turn the knob to the required
channel.
To exit channel selection state, do any of the following.
• Push the Volume/Channel Knob again
• Press g
• Press e
•
Wait for the menu timer to expire
Identifying Radio Controls
8
IP Site Connect
This feature allows your radio to extend conventional
communication beyond the reach of a single site, by connecting
to different available sites which are connected via an Internet
Protocol (IP) network.
When the radio moves out of range from one site and into the
range of another, it connects to the new site's repeater to send
or receive calls/data transmissions. Depending on your settings,
this is done automatically or manually.
If the radio is set to do this automatically, it scans through all
available sites when the signal from the current site is weak or
when the radio is unable to detect any signal from the current
site. It then locks on to the repeater with the strongest Received
Signal Strength Indicator (RSSI) value.
In a manual site search, the radio searches for the next site in
the roam list that is currently in range (but which may not have
the strongest signal) and locks on to it.
NOTE: Each channel can only have either Scan or Roam
enabled, not both at the same time.
Channels with this feature enabled can be added to a particular
roam list. The radio searches the channel(s) in the roam list
during the automatic roam operation to locate the best site.
A roam list supports a maximum of 16 channels (including the
Selected Channel).
English
NOTE: You cannot manually add or delete an entry to the
roam list. Check with your dealer or system
administrator for more information.
Capacity Plus
Capacity Plus is a single-site trunking configuration of the
MOTOTRBO radio system, which uses a pool of channels to
support hundreds of users and up to 254 Groups. This feature
allows your radio to efficiently utilize the available number of
programmed channels while in Repeater Mode.
Icons of features not applicable to Capacity Plus are not
available in the menu. You hear a negative indicator tone if you
try to access a feature not applicable to Capacity Plus via a
programmable button press.
Your radio also has features that are available in conventional
digital mode, IP Site Connect, Capacity Plus and Linked
Capacity Plus. However, the minor differences in the way each
feature works does NOT affect the performance of your radio.
Check with your dealer or system administrator for more
information on this configuration.
Linked Capacity Plus
Linked Capacity Plus is a multi-site multi-channel trunking
configuration of the MOTOTRBO radio system, combining the
best of both Capacity Plus and IP Site Connect configurations.
Linked Capacity Plus allows your radio to extend trunking
communication beyond the reach of a single site, by connecting
to different available sites which are connected via an Internet
Protocol (IP) network. It also provides an increase in capacity by
efficiently utilizing the combined available number of
programmed channels supported by each of the available sites.
When the radio moves out of range from one site and into the
range of another, it connects to the new site's repeater to send
or receive calls/data transmissions. Depending on your settings,
this is done automatically or manually.
If the radio is set to do this automatically, it scans through all
available sites when the signal from the current site is weak or
when the radio is unable to detect any signal from the current
site. It then locks on to the repeater with the strongest Received
Signal Strength Indicator (RSSI) value.
In a manual site search, the radio searches for the next site in
the roam list that is currently in range (but which may not have
the strongest signal) and locks on to it.
Any channel with Linked Capacity Plus enabled can be added
to a particular roam list. The radio searches these channels
during the automatic roam operation to locate the best site.
Identifying Radio Controls
9
English
NOTE: You cannot manually add or delete an entry to the
roam list. Check with your dealer or system
administrator for more information.
Similar to Capacity Plus, icons of features not applicable to
Linked Capacity Plus are not available in the menu. You hear a
negative indicator tone if you try to access a feature not
applicable to Linked Capacity Plus via a programmable button
press.
Check with your dealer or system administrator for more
information on this configuration.
Identifying Status Indicators
Your radio indicates its operational status through the following:
The liquid crystal display (LCD) of your radio shows the radio
status, text entries, and menu entries.
The following are icons that appear on the status bar at the top
of the radio’s display. Icons are displayed on the status bar,
arranged left-to-right, in order of appearance/usage and are
channel specific.
Received Signal Strength Indicator (RSSI)
The number of bars displayed represents the radio
signal strength. Four bars indicate the strongest
signal. This icon is only displayed while receiving.
Bluetooth
The Bluetooth feature is enabled but there is no
remote Bluetooth device connected.
Bluetooth Connected
The Bluetooth feature is enabled. The icon stays lit
when one or more remote Bluetooth devices are
connected.
Emergency
Radio is in Emergency mode.
Notification
Notification list is not empty.
‡
*
Scan
Scan feature is enabled.
Scan – Priority 1*
‡
Radio detects activity on channel/group designated
as Priority 1).
Scan – Priority 2*
‡
Radio detects activity on channel/group designated
as Priority 2.
Vot e S can
Vote scan feature is enabled.
Monitor
Selected channel is being monitored.
Talkaround*
‡
In the absence of a repeater, radio is currently
configured for direct radio to radio communication.
Site Roaming*
The site roaming feature is enabled.
Secure
The Privacy feature is enabled.
Unsecure
The Privacy feature is disabled.
GPS Available
The GPS feature is enabled. The icon stays lit when
a position fix is available.
* Not applicable in Capacity Plus
‡
Not applicable in Linked Capacity Plus
Identifying Status Indicators
11
English
GPS Not Available/Out of Range
The GPS feature is enabled but is not receiving data
from the satellite.
Option Board
The Option Board is enabled.
Option Board Non-Function
The Option Board is disabled.
Tones Disable
Tones are turned off.
Power Level
Radio is set at Low power.
OR
Radio is set at High power.
Identifying Status Indicators
* Not applicable in Capacity Plus
‡
Not applicable in Linked Capacity Plus
Call Icons
The following icons appear on the radio’s display during a call.
These icons also appear in the Contacts list to indicate alias or
ID type.
Private Call
Indicates a Private Call in progress.
In the Contacts list, it indicates a subscriber alias
(name) or ID (number).
Group Call/All Call
Indicates a Group Call or All Call in progress.
In the Contacts list, it indicates a group alias (name)
or ID (number).
12
English
Advanced Menu Icons
Mini Notice Icons
The following icons appear beside menu items on the radio’s
display that offer a choice between two options or as an
indication that there is a sub-menu offering two options.
Checkbox (Empty)
Indicates the option is not selected.
Checkbox (Checked)
Indicates the option is selected.
Solid Black Box
Indicates the option selected for the menu item with a
sub-menu.
The following icons appear momentarily on the radio’s display
after an action to perform task is taken.
Successful Transmission (Positive)
Successful action taken.
Failed Transmission (Negative)
Failed action taken.
Transmission in Progress (Transitional)
Transmitting. This dynamic icon is seen before
indication for Successful Transmission or Failed
Transmission.
Identifying Status Indicators
English
13
Sent Item Icons
Bluetooth Device Icons
The following icons appear in the Sent Items folder.
Sent Successfully
OR
The text message is sent successfully.
Send Failed
OR
The text message cannot be sent.
In-Progress
• The text message to a subscriber alias or ID is
OR
pending transmission, followed by waiting for
acknowledgement.
• The text message to a group alias or ID is pending
transmission.
Identifying Status Indicators
The following icons also appear next to items in the list of
Bluetooth-enabled devices available to indicate the device type.
Bluetooth Data Device
Bluetooth-enabled data device, such as a scanner.
Bluetooth Audio Device
Bluetooth-enabled audio device, such as a headset.
Bluetooth PTT Device
Bluetooth-enabled PTT device, such as a PTT-Only
Device (POD).
14
English
LED Indicators
LED indicators show the operational status of your radio.
Red
Yellow
Green
Blinking red – Radio is receiving an emergency transmission
or has failed the self-test upon powering up.
Solid green – Radio is powering up, or transmitting.
Blinking green – Radio is receiving a non-privacy-enabled call
or data, or detecting activity over the air.
Double blinking green – Radio is receiving a privacy-enabled
call or data.
Solid yellow – Radio is monitoring a conventional channel.
Blinking yellow – Radio is scanning for activity or receiving a
Call Alert, or all local Linked Capacity Plus channels are busy.
Double blinking yellow – Radio is no longer connected to the
repeater while in Capacity Plus or Linked Capacity Plus, all
Capacity Plus channels or Linked Capacity Plus channels are
currently busy, Auto Roaming is enabled, radio is actively
searching for a new site. Also indicates radio has yet to respond
to a group call alert, or radio is locked.
NOTE: While in conventional mode, when the green LED
blinks, it indicates the radio detects activity over the air.
Due to the nature of the digital protocol, this activity
may or may not affect the radio's programmed channel.
For Capacity Plus and Linked Capacity Plus, there is
no LED indication when the radio is detecting activity
over the air.
Identifying Status Indicators
15
English
Indicator Tones
Audio Tones
High pitched tone Low pitched tone
Positive Indicator Tone
Negative Indicator Tone
Identifying Status Indicators
Alert tones provide you with audible indications of the radio’s
status or the radio’s response to data received.
Continuous Tone A monotone sound. Sounds
continuously until termination.
Periodic ToneSounds periodically depending on the
duration set by the radio. Tone starts,
stops, and repeats itself.
Repetitive ToneA single tone that repeats itself until it is
terminated by the user.
Momentary ToneSounds only once for a short period of
time defined by the radio.
16
English
Receiving and Making Calls
Once you understand how your MOTOTRBO Mobile is
configured, you are ready to use your radio.
Use this navigation guide to familiarize yourself with the basic
Call features:
A zone is a group of channels. Your radio supports up to 99
channels and 2 zones, with a maximum of 99 channels per
zone.
Use the following procedure to select a zone.
Procedure:
Press the programmed Zone button and proceed to Step 3.
OR
Follow the procedure below.
1 g to access the menu.
2 f or h to Zone and press g to select.
3 The current zone is displayed and indicated by a 9.
4 f or h to the required zone and press g to select.
5 The display shows <Zone> Selected momentarily and
returns to the selected zone screen.
Receiving and Making Calls
English
17
Selecting a Channel
Receiving and Responding to a Radio Call
Transmissions are sent and received on a channel. Depending
on your radio's configuration, each channel may have been
programmed differently to support different groups of users or
supplied with different features. After selecting the required
zone, select the channel you require to transmit or receive on.
Procedure:
Select a channel by using:
• Scroll Up/Down buttons, OR
• Volume/Channel Knob, OR
• The programmed Channel Up or Channel Down buttons
See Selecting a Zone on page 17 for more information on
selecting your required zone.
See Switching Between Conventional Analog and Digital
Mode on page 7 for information about Scroll Up/Down buttons.
See Using the Volume/Channel Knob on page 8 for
information about using the Volume/Channel Knob.
See Programmable Buttons on page 4 for information about
Receiving and Making Calls
the Channel Up or Channel Down buttons.
Once the channel, subscriber
alias or ID, or group alias or ID
is displayed, you can proceed
to receive and respond to
calls.
The green LED lights up
while the radio is transmitting
and blinks when the radio is
receiving.
NOTE: The green LED lights up while the radio is transmitting
and double blinks when the radio is receiving a privacyenabled call.
To unscramble a privacy-enabled call, your radio must
have the same Privacy Key, or the same Key Value
and Key ID (programmed by your dealer) as the
transmitting radio (the radio you are receiving the call
from).
See Privacy on page 59 for more information.
Green
LED
18
English
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