downloads, or swapping an optional memory card – you’ll be on top of all the latest news and views to share!
Rich Multimedia Experience
Slip a microSD card into the removable memory slot to save many more songs!
An easy to use 2 megapixel digital camera lets you take great quality pictures. Save images on your phone or on
the memory card. Or instead, make a mini-movie with the camcorder, if you prefer.
Handsfree Convenience
RAZR2V9m CDMA wireless phone!
– Whether it’s with work or friends, connect in a variety of ways – voice, messaging,
– Use the robust MP3 player and external touch screen keys to listen to your tunes.
– Use your phone with Bluetooth® wireless headsets to hear calls or music.
From main screen, presscenter
key to open main menu.
Camera Lens
Charge
Indicator Light
Appears when
phone is being
charged.
e [ A
Smart/
Speakerphone
Key
Music Control, Camera Self-Portrait,
& Voice Recognition Keys
Press the Smart Key to activate these
touch screen keys.
Bluetooth
Indicator Light
Blinks when
connection is
active.
External Display
View incoming
call information,
use ascamera
viewfinder when
flip isclosed.
2.5mm Headset
Adapter
Use for connecting to
a wired headset and
included in the box
with your phone
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain mobile phone features are dependent on the capabilities
and settings of your service provider’s network. Additionally,
certain features may not be activated by your service provider,
and/or the provider’s network settings may limit the feature’s
functionality. Always contact your service provider about feature
availability and functionality. All features, functionality, and other
product specifications, as well as the information contained in this
user’s guide are based upon the latest available information and
are believed to be accurate at the time of printing. Motorola
reserves the right to change or modify any information or
specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US
Patent & Trademark Office. All other product or service names are
the property of their respective owners. The Bluetooth trademarks
are owned by their proprietor and used by Motorola, Inc. under
license. Java and all other Java-based marks are trademarks or
registered trademarks of Sun Microsystems, Inc. in the U.S. and
other countries. Microsoft and Wi ndows are registered trademarks
of Microsoft Corporation; and Windows XP is a trademark of
Microsoft Corporation.
Changes or modifications made in the radio phone, not
expressly approved by Motorola, will void the user’s authority to
operate the equipment.
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United
States and other countries preserve for Motorola and third-party
software providers certain exclusive rights for copyrighted
software, such as the exclusive rights to distribute or reproduce
the copyrighted software. Accordingly, any copyrighted software
contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to
the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or
by implication, estoppel, or otherwise, any license under the
copyrights, patents, or patent applications of Motorola or any
third-party software provider, except for the normal, non-exclusive,
royalty-free license to use that arises by operation of law in the
sale of a product.
send a multimedia
(picture/video) message . . . 49
receive a multimedia
(picture/video) message . . . 51
connections . . . . . . . . . . . . . . 53
Bluetooth® connections . . . 53
cable connections . . . . . . . . 58
entertainment . . . . . . . . . . . . 59
get & play music . . . . . . . . . 59
record & play
voice records. . . . . . . . . . . . 74
record & play video clips . . . 75
take photos . . . . . . . . . . . . . 77
download pictures. . . . . . . . 80
other features. . . . . . . . . . . . . 81
advanced calling . . . . . . . . . 81
messages . . . . . . . . . . . . . . 82
contacts. . . . . . . . . . . . . . . . 84
personalizing . . . . . . . . . . . . 88
more personalizing
features . . . . . . . . . . . . . . . . 94
call times & data volumes . . 97
handsfree. . . . . . . . . . . . . . . 99
Bluetooth® wireless
connections . . . . . . . . . . . . . 99
network . . . . . . . . . . . . . . . 101
personal organizer . . . . . . . 103
security . . . . . . . . . . . . . . . 106
fun & games . . . . . . . . . . . 106
service & repairs. . . . . . . . . . 109
SAR Data. . . . . . . . . . . . . . . . 110
index . . . . . . . . . . . . . . . . . . . 112
contents
5
main menu
B
GET IT NOW*
• Music & Tones
• Picture & Video
•Games
•News & Info
• Tools on the Go
• Extras
G
MESSAGING
• New Message
• Inbox
• Sent
•Drafts
•Voicemail
• E-mail*
• Mobile IM*
•Chat*
H
CONTACTS
• New Contact
• Contact List
• Groups
• Speed Dials
6
menu map
menu map
A
RECENT CALLS
•Missed
• Received
•Dialed
•All
•View Timers
D
SETTINGS & TOOLS
• (see next page)
* optional services
This is the standard main menu layout. Your
phone’s menu may be a little different.
settings menu
My Account*
Tools
• Voice Commands
• Calculator
• Calendar
•Alarm Clock
• World Clock
• Notepad
Bluetooth Menu
• Add New Device
Sounds Settings
• Master Volume
• Call Sounds
• Alert Sounds
• Keypad Volume
• Service Alerts
• Power On/Off
• Talking Phone
* requires Mobile Web service
Display Settings
• Banner
• Backlight
• Brightness
• Wallpaper
• Screensaver
•Clock Format
• Camera Orientation
Phone Settings
• Standalone Mode
• Shortcut Keys
• Language
• Location
•Security
•System Select
•NAM Select
• Text Input
Call Settings
• Answer Options
• Auto Retry
• TTY Mode
• One Touch Dial
• Voice Privacy
• Call Restrictions
• DTMF Tones
Memory
• Save Options**
• Phone Memory
• Card Memory**
Phone Info
•My Number
•SW Version
• Icon Glossary
** available only when optional memory
card is installed
menu map
7
Use and Care
Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kinddust and dirt
Don’t expose your phone to water, rain,
extreme humidity, sweat, or other moisture.
If it does get wet, don’t try to accelerate drying
with the use of an oven or dryer, as this may
damage the phone.
extreme heat or coldcleaning solutions
Avoid temperatures below 0°C/32°F or
above 45°C/113°F.
microwavesthe ground
Don’t try to dry your phone in a microwave
oven.
Use and Care
8
Don’t expose your phone to dust, dirt, sand,
food, or other inappropriate materials.
To clean your phone, use only a dry soft cloth.
Don’t use alcohol or other cleaning solutions.
Don’t drop your phone.
essentials
CAUTION:
the first time, read the Important Safety
and Legal Information guide included in
the box.
Before using the phone for
about this guide
symbols
This means a feature is
network/subscription dependent and may
not be available in all areas. Contact your
service provider for more information.
This means a feature requires an optional
accessory.
battery
battery tips
Battery life depends on the network, signal strength,
temperature, features, and accessories you use.
•
Always use Motorola Original
batteries and chargers. The
warranty does not cover damage
caused by non-Motorola batteries
and/or chargers.
•
New batteries or batteries stored for a long
time may take more time to charge.
essentials
9
•
When charging your battery, keep it near room
temperature.
When storing your battery, keep it uncharged
in a cool, dark, dry place.
•
Never expose batteries to temperatures below
0°C (32°F) or above 45°C (113°F). Always take
your phone with you when you leave
your vehicle.
•
It is normal for batteries to gradually wear
down and require longer charging times. If you
notice a change in your battery life, it is
probably time to purchase a new battery.
Contact your local recycling center for proper
032375o
battery disposal.
Warning:
Never dispose of batteries in a fire because
they may explode.
Before using your phone, read the battery safety
information in the “Safety and General Information”
essentials
10
section included in the box.
install the battery
1
Remove the battery
door by pressing
slightly and pushing
it toward the top of
the phone.
2
Lift the battery
door off.
Note:
Before you insert
the battery, lift up the
white plastic tab so you
can remove the
battery later.
3
Insert the battery by
aligning the metal
contacts first and
then gently
pressing it into
place.
4
Replace the battery
door by aligning the
small hooks and
then sliding the
door into place.
charge the battery
New batteries are not
fully charged. Plug the
battery charger into
your phone and an
electrical outlet. Your
phone may take
several seconds to
start charging the battery. The exterior charging light
(see page 2) turns on while charging. When the
battery is fully charged, the charging light turns off, and
N
your phone displays
Tip:
Relax, you can’t overcharge your battery. It will
perform best after you fully charge and discharge it a
few times.
.
essentials
11
You can also charge your battery by
connecting a cable from your phone’s
Micro USB port to a USB port on a
computer. Both your phone and the
computer must be turned on, and your computer must
have the correct software drivers installed. Cables and
software drivers are available in Motorola Original data
kits, sold separately.
conserve battery charge
Using certain features can quickly deplete your
battery’s charge.
downloading music, using the camera, replaying
video clips, and using Bluetooth® wireless
connections.
You can conserve your battery’s charge by doing the
following:
•
12
These features can include
Turn Bluetooth power off when not in use (see
page 53).
essentials
•
Turn off screensaver (see page 39).
•
Turn off the backlight (see page 40).
turn it on & off
To turn on your phone, press
and hold the Power/End key
O
) until the display
(
turns on.
The phone may take several
seconds to turn on. If prompted, enter your four-digit
unlock code (the last four digits of your phone number)
s
and press the center select key (
the phone.
To turn off your phone, press and hold the Power/End
O
).
key (
) (OK) to unlock
make a call
store a phone number
Enter a phone number and press the Send key (N)
to make a call.
To “hang up,” close the phone or press the Power/End
O
).
key (
answer a call
When your phone rings and/or vibrates, open the
phone or press to answer.
To “hang up,” close the phone or press the Power/End
O
).
key (
You can store a phone number in
1
Enter a phone number in the main screen and
press the left soft key
2
Select
Create New Contact
s
) (OK).
key (
3
Use the navigation key (S) to scroll to a type of
entry and press the center select key (
4
Enter a name and other details for the phone
number and press the center select key (
Save
) to store the number.
(
To edit or delete a
Tip:
You can set your phone to display a picture or play
a special ringtone for caller (see page 86).
Contacts
Contacts
:
(-)
(
Save
).
and press the center select
entry, see page 84.
essentials
s
) (OK).
s
)
13
call a stored phone
number
1
From the main screen, press the right soft key
+
) (
Contacts
(
2
Use the navigation key (S) to scroll to the
entry.
3
Press the Send key (N) to call the entry.
) to open the Contact List quickly.
Contacts
see your phone number
From the main screen, press B and then #. Press
s
the center select key (
essentials
14
) (OK) to select
MDN
.
tips & tricks
From the main screen
following shortcuts:
To...Do this...
play music
lock/unlock
the phone
call voicemail
see recent calls
(page 16), you can use the
Press left on the navigation
key (
and press the center select
key (
To lock your phone, press
and hold
press the right soft key (
Unlock
(
center select key (
Press and hold 1.
Press the Send key (N).
S
). Scroll to
s
) (OK).
#
) and then press the
My Music
. To unlock,
s
) (OK).
+
To...Do this...
change
ring volume
take a picture
make a movie
use voice
)
commands
open the
calendar
Press the side volume keys
(see page 2).
Press the camera key (b)
to start the camera.
Press and hold the camera
b
) to activate
key (
the camcorder.
Press the side voice
command key (see page 2).
Use the on-screen help for
commands.
Press down on the
S
navigation key (
).
tips & tricks
15
basics
EV
See page 2 for a basic phone diagram.
main screen
The main screen appears when you turn on the phone.
Date & Time
Left Soft Key
Label
Note:
Your main screen might look different.
To dial a number from the main screen, press number
keys and the Send key (
16
basics
EV
❙❙❙
❙❙❙
1X
1
Tue, Oct 23 12:45pm
MENU
Message
N
ò
Contacts
).
N
Right Soft Key
Label
Press the center select key (
s
) to open the main
menu. Soft key labels show current soft key functions.
(For soft key locations, see page 2.)
Tip:
You can quickly select a menu option by pressing
the number for that option. For example, from the
SETTINGS & TOOLS
menu, press 5 to select
Display Settings
Press up, down, left, or right on the navigation
S
) to open these basic menu feature shortcuts:
key (
navigation key direction & menu
up
down
left
right
L Mobile Web
x Calendar
o Music & Tones
B GET IT NOW
.
You can set your phone to display or hide these menu
icons on the main screen (see page 96).
Your phone displays system status indicators:
System Status
❙❙❙
❙❙❙
1X
1
N
ò
EVEV
Indicators
Tue, Oct 23 12:45pm
MENU
Message
alert/indicator
0 / J
Signal Strength
EVDO indicator shows when phone is in EVDO
coverage area (necessary for V CAST services).
1X indicator shows when phone is in 1x-RTT
coverage area. The number of bars show the
strength of each signal.
Contacts
alert/indicator
2
Roaming
Indicates phone is roaming off your home network.
5
SSL
Indicates application verification is via SSL during a
download session.
L
Data Call, Tethered, or Embedded
WAP/BREW Application
Shows during data call, tethered mode, or
WAP/BREW application.
M
Dormant
Indicates phone is dormant and PPP session is
active.
9
No Service
Phone is in area with no service coverage.
basics
17
alert/indicator
8
TTY
alert/indicator
n
All Sounds Off
Phone is in TTY mode.
t
Voice Call
Shows during an active voice call.
P
E911
Indicates
O
Indicates
N
Shows battery strength. The more bars, the greater
the charge.
18
E911
is On.
Location On
Location
is set to On.
Battery Level
basics
Indicates
o
Indicates
r
Indicates
q
Indicates speakerphone is on.
s
Indicates a call was missed.
Master Volume
Alarm Only
Master Volume
Vibrate On
Master Volume
Speakerphone
Missed Call
is set to
is set to
is set to
Off
.
Alarm Only
Vibrate On
.
.
alert/indicator
EV
g
Message
Shows when you receive a new message.
x Calendar Event
Shows number of calendar appointments.
y
New Voicemail
Shows when a voicemail message is received.
A
Alarm On
Shows when an alarm has been set.
I
Bluetooth Connection Active
Indicates your phone is paired to another Bluetooth
device.
enter text
Some features let you enter text. This example shows
Contacts
entry screen:
a
EV
❙❙❙
ò
SAVE
N
Abc
Cancel
Press the
navigation key
(S) to
scroll to more
options.
Highlighted
Option
Press the left
soft key (-) to
change entry
mode.
❙❙❙
1X
1
EDIT CONTACT
First Name
John
Last Name
x
Mobile 1
g
Home
Abc
Press the center select key
(s) to save entry information.
basics
19
This example shows an entry screen for creating a
EV
text message:
Cursor indicates
insertion point.
Press the left soft
key (-) to text
entry modes.
EV
❙❙❙
ò
❙❙❙
1X
1
CREATE TXT MSG
0/160
To:
Text:
SEND
Abc
N
Options
Press the
right soft
key (+)
to view
Options
sub-menu.
Press the center select
key (s) to send message.
select entry mode
Multiple entry modes make it easy for you to enter
names, numbers, and messages. The default mode is
Abc
(tap mode, first character of a sentence in
uppercase).
To select an entry mode from the CREATE TXT MESSAGE
screen
an entry mode.
20
, press the left soft key (-) (
basics
Abc
), then select
To select an entry mode from the CONTACT LIST screen
-
) (
Edit
press the left soft key (
-
) (
left soft key (
Abc
).
), and then press the
When your cursor is in a text field, you can select one
of these entry modes:
entry modes
iTAP English
The phone predicts each word (in
English) as you press keys.
iTAP
Spanish
Abc
The phone predicts each word (in
Spanish) as you press keys.
Enter numbers and letters, first
character of a sentence in uppercase.
ABC
Enter numbers and letters, all characters
in uppercase (not available when editing
a contact).
123
Symbols
Enter numbers only.
Enter symbols.
,
Tip:
EV
Press * in a text entry screen to toggle through
capitalization options:
abc
Abc
ABC
no uppercase letters
first letter of a sentence in uppercase
all uppercase letters
tap mode
This is the standard mode for entering text on your
phone. Regular tap mode cycles through the letters,
numbers, and symbols of the key you press.
1
Press a key one or more times to select a letter,
number, or symbol.
2
Tip:
Enter the remaining characters in the same way.
Press # to enter a space.
When you enter text with tap mode, the soft key
functions change:
Character
displays at
insertion point.
Press the left
soft key (-)
to change
the text
entry mode.
❙❙❙
❙❙❙
1X
1
CREATE TXT MSG
0/160
To:
233-2233
Text:
T
Abc
Press the center select
SEND
ò
Options
N
Press the
right
soft key
(+) to
open Options
menu.
EV
key (s) to send message.
•
Press left or right on the navigation key (S)
to move the flashing cursor in a text message.
•
If you don’t want to save your text or text
O
edits, press the Power/End key (
) twice to
exit without saving.
basics
21
iTAP® mode
EV
iTAP software provides a predictive text entry method
that combines your key presses into common words.
When you enter three or more letters in a row, your
phone may guess the rest of the word. For example, if
prog
you enter
If you want a different word (such as progress),
continue pressing keys to enter the remaining letters.
If you enter a word the phone does not recognize, the
phone stores it as a new word option. When you fill
memory space for new word options, your phone
deletes the oldest words to add new ones.
22
, your phone might show:
EV
❙❙❙
ò
❙❙❙
1X
1
CREATE TXT MSG
18/160
To:
233-2233
Text:
This is a prog ram
SEND
iTAPEn
Options
basics
N
Press the
navigation key
(S) right
to accept
Enter a space
after
only
prog
prog
program
.
to keep
.
•
Scroll up or down to view other possible
combinations, and select the one you want.
•
Press right on the navigation key (S) to enter
the highlighted combination when it spells a
word. A space is inserted automatically after
the word.
•
To enter numbers quickly, press and hold a
number key to temporarily switch to numeric
mode. Press the number keys to enter the
numbers you want.
•
Press 1 to enter punctuation or
other characters.
numeric mode
After selecting numeric mode, press number keys to
enter the numbers you want. When you finish
-
) (
123
entering numbers, press the left soft key (
switch to another entry mode.
) to
symbol mode
After selecting the symbols mode, in the
screen, use the navigation key (
desired symbol and press the center select key (
OK
) to select it.
(
To search for additional symbols, press the right soft
+
) (
Next
key (
symbols. Press the left soft key (
to the previous set.
) to page down to the next set of
S
SYMBOLS
) to scroll to the
-
) (
Prev
) to page up
s
delete letters & words
Move the cursor to the right of the text you want to
delete, then:
•
Press and
time.
•
Press and
release
B to delete one letter at a
hold
B to delete an entire word.
adjust volume
Press the volume keys to:
•
)
turn off an incoming call alert
•
change the earpiece volume during calls with
the flip open
•
change the ringer volume from the main
screen (with the flip open)
Tip:
Sometimes silence really is golden. That’s
why you can quickly set your ringer to
or
Only
key while in the main screen.
All Sounds Off
Vibrate
by holding the down volume
basics
23
change sound settings
Press the down volume key
to switch to lower call
sounds volume, then switch
Vibrate Only
, then
Alarm Only
to
and, finally,
Press the up volume key to
cycle back from silent to vibrate and then to the
lowest call volume setting.
All Sounds Off
,
.
flip open
To activate the
speakerphone during
, press and hold
a call
the smart/
speakerphone key.
You will hear an audio
alert and see the
speakerphone indicator
Volume Keys
Speakerphone
q
.
Smart/
Key
handsfree speaker
You can use your phone’s handsfree speaker to make
calls without holding the phone to your ear.
The handsfree speaker stays on until you press and
hold the smart/speakerphone key again or turn off the
phone.
Note:
The handsfree speaker won’t work when your
phone is connected to a handsfree car kit or headset.
basics
24
To end the call
will hear an audio alert that tells you the call ended.
Note:
speakerphone does not end the call.
To turn off the speakerphone
smart/speakerphone key, or press and hold the
Power/End key (
, press the Power/End key (O). You
Closing the phone while using the
, press the
O
) to turn off the phone.
flip closed
EV
1
2
3
4
5
Open your phone.
Press and hold the smart/speakerphone key to
turn on the speakerphone.
Enter the number you want to call and press the
N
Send key (
).
When the call connects, close the phone and
continue your conversation.
To end the call, press and hold the
Call Ended
smart/speakerphone key. You will see
and
hear a soft audio alert.
touch screen controls
When the flip is closed
smart/speakerphone key until touch controls appear
on the screen as the following example screen shows:
You can use the touch screen controls to activate the
camera, music player, or voice commands. The touch
screen controls vibrate slightly when you press them.
, you can press the
EV
❙❙❙
ò
❙❙❙
1X
1
12:45
PM
Tue, Oct 23
e [ A
N
basics
25
standalone mode
Note:
Consult airline staff about the use of
in flight. Turn off your phone whenever instructed
Mode
to do so by airline staff.
Use standalone mode to turn off your phone’s calling
features in locations where wireless phone use is
prohibited.
Bluetooth in standalone mode
You cannot make or receive calls or use
, but you can use your
phone’s other non-calling features.
1
Press the center select key (s) to open the
menu.
2
Use the navigation key (S) to scroll to
D SETTINGS & TOOLS
3
Scroll to
s
key (
4
Press center select key (s) to select
Standalone Mode
basics
26
Phone Settings
) (OK).
.
.
and press the center select
Standalone
5
Select On and press the center select key (s)
OK
).
(
Your phone indicates that
Standalone Mode
is set to On by
displaying indicators and a message on the main
screen:
MENU
N
Contacts
% OFF K
Standalone Mode
Tue, Oct 23 12:45pm
Message
change lock code
Your phone’s four-digit
last four digits of your phone number. If your service
provider didn’t change this code, you should change it:
lock code
is originally set to the
1
Press the center select key (s) to open the
menu.
2
Use the navigation key (S) to scroll to
D SETTINGS & TOOLS
3
Scroll to
s
key (
4
Scroll to
s
key (
5
When prompted, enter the lock code and press
the center select key (
6
Scroll to
s
key (
7
Enter the new four-digit lock code in the
entry area, then press down on the navigation key
S
) to move the cursor into the
(
area. Re-enter the new four-digit lock code.
8
Press the center select key (s) (OK).
.
Phone Settings
) (OK).
Security
) (OK).
Edit Code
) (OK).
and press the center select
and press the center select
s
) (OK).
and press the center select
Confirm Code
New Code
entry
lock & unlock phone
You can lock your phone to keep others from using it.
To lock or unlock your phone, you need the four-digit
lock code (which is originally set to the last four digits
of your phone number).
Note:
You can make emergency calls on a locked
phone (see page 46). A locked phone still rings or
vibrates for incoming calls or messages,
need to unlock it to answer
To manually lock your phone:
1
Press the center select key (s) to open the
menu.
2
Use the navigation key (S) to scroll to
D SETTINGS & TOOLS
3
Scroll to
Phone Settings
s
) (OK).
key (
.
.
and press the center select
but you
basics
27
4
Scroll to
Security
and press the center select
s
) (OK).
key (
5
When prompted, enter the lock code and press
s
the center select key (
6
Select
Lock Mode
and press the center select
s
) (OK).
key (
7
Scroll to
Lock
and press the center select key (s)
OK
).
(
To automatically lock your phone whenever you
turn it off:
1
Press the center select key (s) to open the
menu.
2
Use the navigation key (S) to scroll to
D SETTINGS & TOOLS
3
Scroll to
Phone Settings
s
) (OK).
key (
basics
28
) (OK).
.
and press the center select
4
Scroll to
Security
and press the center select
s
) (OK).
key (
5
When prompted, enter the lock code and press
s
the center select key (
6
Scroll to
Lock Mode
and press the center select
s
) (OK).
key (
7
Scroll to
On Power Up
s
) (OK).
key (
8
Press the Power/End key (O) to return to the
main screen.
To unlock the phone
Enter Lock Code
the
key (
s
entry area and press the center select
) (OK).
) (OK).
and press the center select
, enter the four-digit lock code in
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