MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks
of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and
other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. Manufactured with Dolby
technologies under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks
of Dolby Laboratories. All other product or service names are the property of their respective owners.
Certain features, services and applications are network dependent and may not be available in all areas; additional
terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help content,
are based upon the latest available information and believed to be accurate at the time of release. Motorola
reserves the right to change or modify any information or specifications without notice or obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.
Moto G8 Poweriii
Contents
Set up phone1
Hardware diagram1
Insert and remove SIM and SD cards2
Manage dual SIMs4
Add or remove accounts5
Set up voicemail6
Set up email7
Make it yours8
Accessibility settings9
Visual assistance9
Hearing assistance11
Dexterity assistance12
Use accessibility shortcuts 13
Learn the basics15
About your home screen15
About your lock screen15
New to Android?17
If this is your first smartphone17
If you had an iPhone18
About your Google account19
Status bar icons20
Phone terms you should know24
Get around26
Learn gestures26
Move between apps and screens 27
Use quick settings28
Wake or put screen to sleep30
Adjust volume30
Frequently used tools32
Turn flashlight on and off32
Take screenshots32
Use voice commands33
Get turn-by-turn directions34
Use Time and Weather widget34
Manage time spent on your phone36
Work with text38
Use onscreen keyboard38
Cut, copy, paste text39
Use voice typing40
Fill in forms automatically40
Moto G8 Poweriv
Personalize your phone41
Home screen41
Change wallpaper41
Customize your Favorites tray41
Add widgets, shortcuts, or folders41
Remove widgets, shortcuts, or folders44
Remake your home screen with launchers44
Lock screen45
Use a screen saver45
Add message to lock screen45
Sounds47
Set ringtones47
Avoid interruptions with Do Not Disturb48
Stop phone from speaking51
Silence power on sound51
Turn off charging sounds51
Apps52
About your apps52
Use two apps at once56
View notifications57
About the Moto app and settings59
Manage your apps60
Install or update apps60
Manage or delete apps62
Protect against harmful apps64
Pin your screen64
Search and web browser66
Search the web66
Search your phone67
Browse websites68
Text messaging70
About text and multimedia messages70
Read, send, manage text messages70
Add attachments72
Save attachments from text message73
Turn group messaging on or off73
Change default messaging app74
Control notifications for text messages74
Change text message reply to incoming calls74
Get text messages on your computer75
Moto G8 Powerv
Email76
Read, send, manage emails76
View email attachments77
Preview inboxes from home screen78
Add email signature78
Control email notifications78
Calendar app80
About the calendar80
Find calendar events80
Create and manage events81
Control notifications for calendar events81
Clock app83
Set alarms83
Use timer or stopwatch83
Set date and time84
Photos app86
Share photos and videos86
Upload photos and videos86
Calls, contacts, voicemail88
Phone calls88
Answer calls88
Make calls89
During a call90
Make video calls91
Make conference calls91
Block calls and texts92
Turn on call waiting93
View and delete call history94
Contacts96
Add contacts96
Edit or delete contacts97
Star your favorite contacts98
Sort contacts98
Share contacts99
Voicemail101
Use voicemail101
Send all calls from contact to voicemail102
Music103
Listen to music103
Transfer music files104
Moto G8 Powervi
Connect a MIDI device105
Battery106
Charge phone106
Extend battery life106
Use Battery Saver mode107
Storage109
About storage options109
Manage phone storage109
Manage SD card110
Find downloaded files111
Recover recently deleted files112
Upload music to cloud112
Upload photos and videos113
Scan documents and make copies113
Network and internet115
Connect to Wi‑Fi networks115
Use Airplane mode116
Control data usage116
Share your internet connection118
Connect to VPNs120
Connected devices121
Connect with Bluetooth™121
Connect with Wi-Fi Direct122
Cast screen or media to TV123
Transfer files between phone and computer (USB)124
Print from your phone125
About wireless sharing126
Stop automatic rotation134
Choose color mode134
Adjust screen brightness134
Change font and display size135
Change theme135
Change screen timeout135
See Peek Display notifications136
Location138
Moto G8 Powervii
Use location services138
Security139
About security139
Protect against harmful apps140
Set up lost phone features140
Lock and unlock phone141
Set screen lock141
Unlock with trusted devices142
Unlock at trusted places143
Keep phone unlocked while it's on you144
Unlock with voice commands144
Use fingerprint security145
Lock SIM card147
Accounts149
Add or remove accounts149
Sync accounts and apps150
Manage information in your Google account151
System152
Languages & input152
Customize the keyboard152
Use multiple languages153
Gestures155
Change System navigation155
Turn flashlight on and off155
Twist phone to open camera155
Shrink screen for one-handed use156
Adjust screenshot settings156
Users and guests157
Share your phone157
Add, modify, remove users158
Add or delete guest159
About phone160
Set up emergency information160
Record your IMEI number160
Find legal and product information160
Fix a problem161
Hardware issues161
Phone is slow or unstable161
Phone feels warm or hot161
Phone won't turn on162
Moto G8 Powerviii
Phone restarts or crashes162
Screen is frozen or won't respond163
SD card problems163
Call and SIM issues166
Problems making/receiving calls166
Problems during calls168
Battery issues170
Charging problems170
Battery drains too fast170
Bluetooth, Wi-Fi, USB issues171
Bluetooth problems171
Wi-Fi problems173
Can't transfer files or connect to computer174
Account and sign-in issues175
Forgot unlock code175
Can't sign in to Google175
Account sync issues175
App issues177
App or widget problems177
Messaging problems178
Camera problems179
Maintenance procedures182
Update Android software182
Reset Wi-Fi, cellular data, and Bluetooth182
Reset phone183
Get more help184
Set up phone1
Hardware diagram
1.Tray for SIM and SD card
2.Front camera (To learn more, read help in Camera app.)
3.Proximity sensor
4.Earpiece
5.Headset jack
6.Microphone
7.Ambient light sensor
8.Volume up/down button
9.Power button
Set up phone
1.Telephoto camera (To learn more, read help in Camera app.)
2
2.Macro camera
3.Main camera
4.Ultra-wide camera
5.Flash
6.Fingerprint sensor
7.Speaker
8.USB-C port for charging, transferring files, sharing connection with tethered devices.
Insert and remove SIM and SD cards
About the SD card
Your phone supports a microSD card up to 512 GB.
A Class 2, 4, or 6 card is sufficient.
Your phone uses the card as portable storage for media files: photos, videos, and music. Because it's portable, you
can easily swap the card and its content between devices. After you insert the card, be sure to update settings
within media apps (like camera, music, and podcast apps), so they use the card to store content you create or
download.
You can't store apps on the SD card because it is portable storage.
Replace SIM or SD card
1.If you are removing an SD card, unmount it first (Settings > Storage).
Set up phone3
2.Insert the tool into the hole in the tray and gently push to pop it out.
3.Insert or remove the cards as needed.
To use an SD card:
To use two SIM cards (dual-SIM models only):
4.Push the tray back into the phone.
Set up phone
Fix a problem
If you’re having problems, try these troubleshooting steps:
SIM card
•
SD card
•
Manage dual SIMs
About dual SIMs
When two SIMs are inserted:
•
You see at the top of the home screen. If you see , troubleshoot the issue.
Both SIMs can make and receive calls and text messages.
•
4
Only the owner of the phone (not additional users or guests) can access dual SIM settings.
•
Set up SIM profile
Set SIM options based on how you expect to use the cards:
1.Go to Settings > Network & internet > SIM cards.
2.Select the option that best meets your needs:
Smart SIM: Automatically select SIM for voice calls based on your call history. In Brazil, selection is also
•
based on your contact's carrier.
Personal and Work: Use one SIM for personal and the other for work-related voice calls.
•
Manual: Choose which SIM to use for voice calls, for data, and for SMS.
•
3.Follow onscreen instructions to complete setup.
Change SIM profile
1.Go to Settings > Network & internet > SIM cards.
2.Touch Dual SIM usage profile.
3.Select a different profile and touch CHANGE PROFILE.
4.Select a new profile.
5.Follow onscreen instructions to complete setup.
To keep the same profile but adjust options for data, SMS, voice calls, video calls, or contacts:
1.Go to Settings > Network & internet > SIM cards.
2.Touch each preferred SIM and contact option to change.
This information applies only to phones that support dual SIM cards and have both cards inserted.
Set up phone
Change SIM name, color, ringtone
When two SIMs are inserted, you'll see them referenced in apps like Contacts, Messages, and Phone. The SIM
name shows your carrier and, if you're using the Personal and Work profile, shows which it’s assigned to, but you
can rename it. You can also change SIM icon color to make them easy to differentiate.
1.Go to Settings > Network & internet > SIM cards.
2.Touch the SIM to change.
3.Change settings as needed.
Add or remove accounts
Add Google account
When you set up your phone, you were prompted to add a Google account. If you skipped this, be sure to set one
up now so you can download apps from Play Store, get a customized information feed, and take full advantage of
the Calendar, Gmail, and other apps included with your Google account.
5
To add a Google account:
1.Go to Settings.
2.Touch Accounts > Add account.
3.Touch Google and follow the onscreen instructions to add an existing account or to create a new one.
4.Once the account is added, Calendar, Contacts, and other account features and apps are updated with
information from that account. You can review and change what syncs with your phone for that account.
Tip: Keep your apps up-to-date. To see if newer versions of the apps associated with your Google account are
available, open the Play Store app and touch > My apps & games.
Add non-Google account
Non-Google accounts are automatically added when you:
Set up corporate email
•
Set up personal email for non-Gmail addresses
•
Install apps that require a username/password to log in, such as messaging, shopping, or streaming content
•
To review these accounts or add another:
1.Go to Settings.
2.Touch Accounts > Add account.
3.Touch the type of account to add and follow the onscreen instructions.
If you don't see the type of account you want to add, install the related app from Play Store, then sign into your
account through the app.
4.Once the account is added, account-related features and apps are updated with information from that account.
To review and change what syncs with your phone, touch the account type, then account name.
Set up phone
Remove account
If you remove an account, information you synced will be removed from your phone, but it is not deleted from your
account.
To remove an account:
1.Go to Settings > Accounts.
2.Touch the account name.
3.Touch Remove account.
Tip: If you have trouble removing a corporate account, go to Settings > Security > Advanced > Device
admin apps and turn off the app for the account, then try to remove it again.
Set up voicemail
6
Set voicemail password
Contact your carrier for help setting or recovering your password/PIN for voicemail.
Set mailbox greeting
Your carrier provides and manages your voicemail.
To set your greeting:
1.
Touch > .
2.
Touch & hold to dial into your mailbox.
3.Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for instructions.
Change voicemail options
1.
Touch > > Settings.
(If you don't see , swipe down on the screen.)
2.Touch Voicemail.
3.If you have dual SIMS, touch the SIM for the account to change.
4.Touch Advanced Settings.
5.Change any of the options:
To change voicemail service from your provider to another voicemail service or app, touch Service.
•
To change the number dialed to access voicemail, touch Setup.
•
Set up phone
Set up email
Set up personal email
You can add multiple email accounts of the following types:
Gmail
•
Personal email from other providers (IMAP/POP)
•
If you added a Google account on your phone:
When you open the Gmail app for the first time, you'll see your email for that account. You're already set up.
•
•
To set up additional accounts, open Gmail, touch your profile icon , then touch Add another account.
If you didn’t add a Google account to your phone and want to set up email for an IMAP/POP provider (an address
that's not Gmail):
1.Open the Gmail app.
7
2.Follow the onscreen instructions to enter your email address, password, and account options.
If you have problems setting up the account, read Google's help for Gmail.
Set up corporate email
If you use Microsoft Office Outlook on your work computer, your phone can synchronize emails, calendar events,
and contacts with the Microsoft Exchange server. Before you start, you'll need the following information from your
company's IT department:
Email address
•
Email password
•
Domain name
•
Username
•
Server name
•
Security type/SSL settings
•
Client certificate requirement
•
To set up corporate email:
1.Open the Gmail app.
2.Do one of the following:
If this is your first time opening the Gmail app, touch Add another email address.
•
•
If you have been using Gmail with another account, touch your profile icon , then touch Add another account.
3.Touch Exchange and Office 365.
4.Follow the onscreen instructions to enter your email address, password, and other information from your
company's IT department.
Set up phone
Switch account views
In the Gmail app, touch your profile icon , then select an account.
To open each inbox with one touch from your home screen, add task shortcuts:
1.
Touch & hold .
2.
Drag for each account to a blank space on your home screen.
Make it yours
Now that you're up and running (battery charged, contacts imported, accounts added), it's time for fun:
Set the wallpaper.
•
Assign ringtones or photos to friends you call.
•
Find some games.
•
8
Play some music.
•
Start taking and sharing those selfies.
•
To protect your phone, be sure to:
Set up a screen lock.
•
Set up fingerprint security to unlock your screen safely and quickly with a touch.
•
In case you ever lose your phone, set up Find My Device and record your IMEI number.
•
You'll probably also want to:
Set up your Bluetooth and Wi-Fi connections.
•
If you use multiple languages, set them up so they appear on your keyboard.
•
Set your schedule for Do Not Disturb, to automatically silence your phone when you don't want to be
•
interrupted.
Find your phone number
1.Go to Settings.
2.Touch About phone > Phone number.
Set up phone : Accessibility settings
Visual assistance
Adjust colors if you’re color blind
1.Go to Settings > Accessibility.
2.
Touch Color correction and turn Use color correction on .
3.Touch Correction mode and choose an option.
How you see colorsOption to choose
It’s difficult to tell violet from blue. Yellow and green appear redder. Deuteranomaly (red-green)
Colors aren’t bright. Red, orange, and yellow appear greener.Protanomaly (red-green)
9
It’s difficult to tell yellow and red from pink. Blue appears greener.Tritanomaly (blue-yellow)
Color correction is an experimental feature and might not work correctly everywhere on your phone.
Use magnification gestures and icon
You can magnify the screen by triple tapping it or by touching by the navigation buttons.
To enable these gestures and add the icon:
1.Go to Settings > Accessibility > Magnification.
2.Adjust settings as needed:
•
To use gestures to zoom in and out, touch Magnify with triple-tap and turn it on .
•
To add , touch Magnify with button and turn it on .
Then, use these gestures:
•
To zoom in/out, touch or triple-tap the screen, then touch the area of the screen to magnify.
•
To zoom temporarily, touch , then touch & hold anywhere on the screen. Drag to move around the screen,
then lift your finger to zoom out.
To scroll while zoomed in, swipe the screen up or down with one finger.
•
To move the screen around, drag it with two fingers.
•
To adjust the zoom, pinch fingers together or apart.
•
You can't zoom in on the keyboard or the buttons.
Tip: You can also adjust font and display size.
Set up phone : Accessibility settings
Turn touch sounds on/off
1.Go to Settings > Sound > Advanced.
2.Do any of the following:
To hear a tone when you dial a number, turn on Dial pad tones.
•
To hear a click when you lock or unlock the screen, turn on Screen locking sounds.
•
To hear a click when you touch something on the screen, turn on Touch sounds.
•
To feel a vibration when you type on the keyboard, turn on Touch vibration.
•
If you don't want any of these sounds, just turn them off .
Hear notification sounds
You can assign a ringtone for notifications from specific apps.
You can also control sounds used to notify you of other events:
10
1.Go to Settings > Sound > Advanced.
2.To hear when your phone begins charging and reaches a full charge, turn Charging sounds and vibration on
.
Use TalkBack to read screens
Hear descriptions of everything you touch.
Enable TalkBack
1.Go to Settings > Accessibility.
2.
Touch TalkBack and turn Use service on .
3.Touch Settings and set the options you want.
When TalkBack is on
Touch an item. Your phone speaks the name.
•
Start typing. Your phone speaks each number or letter.
•
Drag status bar down. Your phone speaks all of the notifications.
•
Open a message, file, or book. Your phone reads the text out loud.
•
Change readout volume
•
Press a Volume button to open volume settings, then use the slider to adjust the level.
Or, during voice readout, repeatedly press a Volume button.
•
Stop readout
To pause or resume readout, press & hold both the Volume Up and Down buttons at the same time for three
seconds, until you hear confirmation that TalkBack is on or off. You can change the accessibility feature associated
with this shortcut.
Or, turn TalkBack off:
Set up phone : Accessibility settings
1.Go to Settings > Accessibility.
2.
Touch TalkBack and turn Use service off .
More assistance
You can also:
Use voice commands
•
Dictate text for messages
•
Hearing assistance
Turn on video captions
1.Go to Settings > Accessibility.
11
2.
Touch Caption preferences and turn Use captions on .
3.Specify options (language, text size, and style) for closed captioning.
Use hearing aids
To improve compatibility with hearing aids and reduce sound feedback:
1.
Touch .
2.
Touch > Settings > Accessibility.
3.
Turn Hearing aids on .
During a call, hold the phone to your ear, then rotate or move it to get the best position for speaking and listening.
Set up TTY device
Not all carriers support this feature.
For text-based communication, you can use text messaging and email.
If you prefer to connect to a TTY device:
1.
Touch .
2.
Touch > Settings > Accessibility > TTY mode.
Set up phone : Accessibility settings
3.Select a mode:
TTY Full: Type and read text on your TTY device.
•
TTY HCO: Type text on your TTY and listen to voice replies on your phone.
•
TTY VCO: Speak into your phone and read text replies on your TTY.
•
4.Connect your phone and TTY with the audio cord that came with your TTY.
Dexterity assistance
External switch or keyboard
If you’re unable to use a touchscreen, Switch Access lets you control the phone using external switches or
keyboard keys to select items, scroll, enter text, and more.
To use Switch Access, you must have one of the following:
An external switch. USB or Bluetooth switch devices send keystroke signals to your phone.
•
12
An external keyboard. Standard USB or Bluetooth keyboards can work as switch devices by assigning one
•
or more keys to actions.
Connect the external device to your phone using the manufacturer’s instructions. Learn more about connecting
with Bluetooth.
Set up Switch Access
1.Go to Settings > Accessibility.
2.Touch Switch Access.
3.
Turn Use service on .
4.Follow onscreen instructions to select:
Number of switches
•
Scanning options
•
Switch assignments
•
To adjust Switch Access later:
1.Go to Settings > Accessibility.
2.Touch Switch Access > Settings.
3.Adjust options.
Use Switch Access
To start scanning and highlighting items on the screen, press the assigned switch or key.
•
To select a highlighted item, press the assigned switch or key, then press the switch or key assigned to select
•
options.
Set up phone : Accessibility settings
13
Change time to take action
If you need more time to respond to a notification or messages that are visible only temporarily, you can adjust the
time before they disappear:
1.Go to Settings > Accessibility.
2.Touch Time to take action.
3.Choose your preferred timeout.
Note: Not all apps support this setting.
Use accessibility shortcuts
Use accessibility menu
Get quick access to an accessibility menu that gives you better control of your phone.
To add the icon:
1.Go to Settings > Accessibility.
2.Touch Accessibility Menu.
3.
Turn Use service on .
Tip: To increase the size of the buttons on this menu, touch Settings, then turn Large buttons on .
To use the menu:
1.
At the bottom of the screen, touch .
If you've set other accessibility tools to use this icon, touch & hold it to switch between tools.
2.Choose an option from the menu.
Use Volume to control accessibility feature
You can use the Volume buttons to turn an accessibility feature of your choice (TalkBack, Switch Access) on or off.
To enable the shortcut:
1.Go to Settings > Accessibility.
2.Touch Volume key shortcut.
3.
Turn Use service on .
4.To change the accessibility feature associated with the shortcut, touch Shortcut service.
5.
To use the Volume buttons from the lock screen, turn Allow from lock screen on .
To use the shortcut:
Press and hold the Volume Up and Down buttons at the same time for three seconds.
Set up phone : Accessibility settings14
You'll hear confirmation that the feature has been turned on or off.
Learn the basics
About your home screen
You see the home screen when you turn on and unlock your phone or touch .
You can add more pages to the right as needed. To add a page, drag an app shortcut or widget to the edge of an
existing page and place it on the new page.
Swipe right or left to move between pages.
Here are the parts of your home screen:
15
1.Status bar: Displays the time and icons that tell you about your phone's battery and network connections.
Swipe down to see your notifications and quick settings.
2.Widget: You can add widgets to your home screen for quick access to information or frequent tasks.
3.Shortcut: You can add shortcuts to open apps or web pages you use frequently.
4.
App list: Swipe up from the bottom of the screen to see the list of all your apps.
5.Favorites tray: Provides one touch access to your most-used apps from any home screen page. You can
customize which apps appear here.
6.
Navigation bar: Use gestures to move between apps and screens. You can replace the bar with the
navigation icons instead.
7.Folder: Add folders to organize app shortcuts.
If you want an entirely new look and feel for your home screen, you can use a different launcher. For a less drastic
renovation, just change the wallpaper.
About your lock screen
The lock screen appears when you're using a screen lock and you turn on or wake your phone.
Learn the basics16
Tip: If you're using Peek Display, you'll see those notifications before you get to your lock screen.
From the lock screen, you can:
View and respond to notifications. Double touch one to open it.
•
Open your quick settings. Swipe down from top of screen.
•
Start a voice search. Swipe up diagonally from either bottom corner.
•
Go into Lockdown. Temporarily turn off notifications and fingerprint unlocking.
•
You can customize your lock screen to:
Control which notifications, if any, appear.
•
Add your name or a short message.
•
Learn the basics : New to Android?
If this is your first smartphone
Learn the basics
To get around your phone, here are the key concepts.
•
You can choose how you move between apps and screens: gestures or icons.
In addition to touching the screen to select items, you can use other gestures, such as pinch to zoom.
•
The icons at the top of your home screen tell you important stuff at a glance, like your phone’s battery level
•
and network connection, and whether you’ve missed a call.
Your phone and apps send you notifications for things like new messages, calendar events, and upcoming
•
alarms. You’ll find notifications in several places, and can do a lot with them.
To learn about these common tasks, touch one below:
Answer a call.
•
17
Make a call.
•
Set an alarm.
•
Turn the flashlight on/off.
•
Listen to music.
•
Get apps
Your phone comes with many fun and useful apps, but you can really unlock its power by installing apps that suit
your lifestyle. Go to Play Store to explore free and paid apps that help you be more productive, organized,
informed, in touch, and entertained.
Protect your phone
You carry your phone around with you, and accidents happen; phones get lost sometimes. So set up some security
and prevent heartache if you and your phone become separated.
Set up a screen lock. This is your first line of defense in keeping your sensitive information safe. Prefer numbers,
shapes, words? Set up a PIN, pattern, or password required to unlock your phone. Learn how.
A screen lock doesn't prevent you from immediately answering a call or accessing your camera.
Display your owner info. On your lock screen, you can discreetly display a “please return” message with some of
your contact info so that, if your phone is lost, someone can to return it to you. Learn how.
Enable lost phone features. For peace of mind, check out Find My Device, in case you ever need to remotely
locate and lock or erase your phone.
Personalize your phone
While changing your wallpaper is probably your first customization, don't stop there. Be sure to explore your
Settings to set ringtones, font sizes, data usage preferences, keyboard preferences, and much more. It's a great
way to learn many of your phone's capabilities while customizing it to suit your needs.
Learn the basics : New to Android?
In most apps you can touch or for app-specific settings. Be sure to see what options are available to you
there, too.
18
Manage cellular data
Understand your data usage. Keep an eye on your data usage and learn how to make the most of it. See which
apps use large amounts of data and adjust their settings. If your phone is using too much data, you can also stop
accounts from auto-syncing.
Use Wi-Fi to conserve cellular data. When you connect to a Wi-Fi network, your data will use that network
connection instead of your carrier's network, saving your cellular data for when you need it. Learn how to connect
to Wi-Fi networks.
Useful to know
Find phone info. To find your phone number, device name, and other information, go to Settings > About phone.
Tell your phone what to do. Use your phone hands-free with voice commands. Tell it to navigate you, and listen
to it speak the directions to you as you drive--it'll even reroute you if you've gone off course. Tell it to set alarms,
find information on the web, make calls.
Never miss a photo opportunity. Automatically open the camera right from your lock screen. Just twist your
phone twice. You can automatically back up your photos and videos with your Google account or with other photo
sharing apps available from Play Store.
Store your stuff. You have several storage options. Store apps and content on your phone. For more storage
space, use an SD card for photos, videos, and music. You can open stored items in associated apps, like Photos to
see your photos and videos. For even more storage space, plus the ability to access your media and files from any
internet-connected device (phone, computer, tablet), use cloud storage. Your Google account includes free cloud
storage on Drive, which has its own app and is also available from the menu throughout other apps.
Wi-Fi hotspot. You can use your phone as a Wi-Fi hotspot to share your internet connection with your other
devices that need internet access (for example, a laptop or tablet).
Reboot phone. In the unlikely event that your phone becomes unresponsive, frozen, shows a blank or black
screen, or doesn't respond to the Power button, you can reboot it. Press and hold the Power button for 7 - 10
seconds. The phone will restart normally.
Certain features, services, and applications are network or carrier dependent and may not be available in all areas.
If you had an iPhone
Welcome to Android! Here are some differences between your old iPhone and your new phone.
Your assistant: You've retired Siri. Now, find info and get things done with Google Assistant. Just set up “OK,
Google”. Then ask for info or help with everyday tasks.
Apps:
Goodbye Apple App Store, hello Google Play Store. Play Store is now your default app store. Apps aren't
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compatible between iPhone and Android. However, many developers make iPhone and Android versions of
their apps; if the app stores your data online, then you can switch with little effort. Just download the Android
version from Play Store and log in.
Continue listening to podcasts. You can listen with the YT Music app. Or, there are lots of podcast apps on
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Play Store - search for “podcast” in Play Store and download one of your choice.
Install apps remotely. On a computer, visit play.google.com. Browse apps on the bigger screen and then install
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them on your phone from your computer.
Learn the basics : New to Android?
Your home screen:
On your old iPhone, your home screen was far left. Now, you start with one home screen and can add more
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pages to the right as needed.
Your old phone showed all apps on your home screen. With your new phone, you can put shortcuts to your
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most important apps on your home screen for easy access. Or, find your full list by swiping up from your
favorites tray. This frees up room on your home screen for widgets, making your new home much more lively.
In addition to apps, Android has widgets that stream information to you. For example, widgets can provide
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weather updates or upcoming calendar events.
Like your old iPhone, you'll see notifications at the top of the screen, which you can swipe down to review. But
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on your new phone, you can swipe them left or right to dismiss them.
Quick access to settings: On your old iPhone, to adjust settings you opened a Settings app. You can still do that.
But now you've also got quick settings. Swipe down from the top of the screen for easy access to toggles for
airplane mode, Wi-Fi, and other frequently-used settings.
In the cloud: Your Google account is your key to cloud storage with Google. If you migrated your contacts to your
phone, then you can see them from any device or computer by logging into Gmail. Your Google account includes
apps like Calendar and Drive that let you work well with others. And it has apps that let you play too - access your
photos, videos, music from any device when you log in with your Google account. Use YT Music to upload your
iTunes library.
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About your Google account
Benefits of your account
When you set up your phone, you added a Google account. If you haven't had a Google account before, this is
more than just a password you set up for your phone.
A Google account lets you organize and access your personal information and files from any computer or mobile
device:
Synchronize everything. Never lose your contacts. Associate them with your Google account if you create
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them on your phone, and view them from Gmail on any computer or by signing into your Google account on
any phone. Create emails or calendar events on your phone and view them on any computer. Access your
browser bookmarks from any device.
Store in the cloud. Upload your photos, videos, and music to the cloud; get to all of it without taking up space
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on your phone.
Keep your stuff secure. Your account password secures it all and lets you access it from anywhere.
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Maintaining your account
Other than remembering your password, you don’t need to do much maintenance on your Google account - just
enjoy the benefits of your secure, synchronized information. However, you can:
Control how frequently your phone syncs your information.
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Review and manage the information Google collects from you, such as search and browsing history.
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Learn about Google apps
Many Google apps, like Gmail, Chrome, Photos, and Maps are preloaded on your phone. To learn about and
download additional Google apps, read Google’s information.
Learn the basics : New to Android?20
Can't sign in to Google account
If you’re having problems signing in to your account, read Google's support information.
Status bar icons
About status icons
The status bar at the top of the home screen contains icons that help you monitor your phone.
On the left, icons tell you about apps, such as new messages or downloads. If you don't know what one of
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these icons means, swipe the status bar down for details.
On the right, icons tell you about your phone's battery level and network connections.
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A dot means there are more icons to view. Drag down from the top of the screen to see all icons.
What status icons mean
These are the icons from apps that came on your phone and the phone status icons.
IconMeaning
CALLS
Active call.
Missed call.
Speakerphone on.
Microphone muted.
Learn the basics : New to Android?21
NETWORK
Connected to cellular/mobile network (full signal). Speed of your network connection is also shown. For
example, or . Possible speeds, from slowest to fastest, are 1X, 2G, 3G, H, H+, 4G. Available
speeds depend on your carrier and your location.
Poor connection to cellular/mobile network.
Connected to different cellular/mobile network (roaming).
Data Saver is on, preventing apps from using background data.
Wi‑Fi network within range.
Connected to Wi‑Fi network.
Poor connection to Wi‑Fi network.
No SIM card.
Location services are in use.
Airplane mode on.
CONNECTIVITY
Bluetooth connected.
Trusted device connected.
Your phone is a Wi‑Fi hotspot. Devices can connect to share your data connection.
Learn the basics : New to Android?22
Wireless display or adaptor connected.
Connected by USB cable.
USB tethering enabled.
SYNC AND UPDATES
App updates are available for download from Play Store.
App successfully installed from Play Store.
Email and calendar sync in progress.
Upload complete.
Download complete.
Google backup in progress.
Google backup complete.
SOUND
Vibrate.
Song playing.
DO NOT DISTURB
Do Not Disturb is on.
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