Motorola Moto G7 Plus User Guide

Moto G7 Plus

en-us

MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC. Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories. All other product or service names are the property of their respective owners.

Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details.

All features, functionality, and other product specifications, as well as the information contained in this help content, are based upon the latest available information and believed to be accurate at the time of release. Motorola reserves the right to change or modify any information or specifications without notice or obligation.

Some images in help content are examples only.

Moto G7 Plus ii

Set up phone 1

Insert and remove SIM and SD cards

Manage dual SIMs

Add or remove accounts

Set up voicemail

Set up email

Make it yours

Accessibility settings 8

Visual assistance

Hearing assistance

Dexterity assistance

Use accessibility shortcuts

Learn the basics 14

Hardware diagram

About your home screen

About your lock screen

New to Android? 18

If this is your first smartphone

If you had an iPhone

About your Google account

Status bar icons

Phone terms you should know

Get around 29

Learn gestures

Use navigation bar

View notifications

Use voice commands

Use quick settings

Wake or put screen to sleep

Adjust volume

Turn flashlight on and off

Work with text 40

Use onscreen keyboard

Adjust keyboard vibrations

Moto G7 Plus iii

Cut, copy, paste text

Use voice typing

Fill in forms automatically

Get turn-by-turn directions

Take screenshots

Personalize your phone 46

Home screen 46

Change wallpaper

Customize your Favorites tray

Add widgets, shortcuts, or folders

Remove widgets, shortcuts, or folders

Use Time and Weather widget

Remake your home screen with launchers

Lock screen 53

Use a screen saver

Set screen lock

Add message to lock screen

Sounds 57

Set ringtones

Avoid interruptions with Do Not Disturb

Silence power on sound

Stop phone from speaking

Turn off charging sounds

Apps 62

About your apps

Use two apps at once

Manage your apps 68

Install or update apps

Manage or delete apps

Protect against harmful apps

Pin your screen

Search and web browser 75

Search the web

Search your phone

Use camera to scan and search

Moto G7 Plus iv

Browse websites

Text messaging 81

About text and multimedia messages

Read, send, manage text messages

Add attachments

Save attachments from text message

Turn group messaging on or off

Change default messaging app

Control notifications for text messages

Change text message reply to incoming calls

Get text messages on your computer

Email 89

Read, send, manage emails

View email attachments

Preview inboxes from home screen

Add email signature

Control email notifications

Calendar app 93

About the calendar

Find calendar events

Create and manage events

Control notifications for calendar events

Clock app 96

Set alarms

Use timer or stopwatch

Set date and time

Moto app 100

About the Moto app

Shrink screen for one-handed use

Use phone hands-free

Preview notifications when screen sleeps

Photos app 105

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Share photos and videos

Upload photos and videos

105

Moto G7 Plus v

Calls, contacts, voicemail 107

Phone calls 107

Answer calls

Make calls

During a call

Make video calls

Make conference calls

Block calls and SMS

Turn on call waiting

View and delete call history

Contacts 116

Add contacts

Edit or delete contacts

Star your favorite contacts

Sort contacts

Share contacts

Voicemail 121

Use voicemail

Send all calls from contact to voicemail

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Music 123

Listen to radio

Listen to music

Transfer music files

Connect a MIDI device

Battery 128

Charge phone

Extend battery life

Use Battery Saver mode

Storage 131

About storage options

Manage phone storage

Manage SD card

Find downloaded files

123

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133

Moto G7 Plus vi

Recover recently deleted files

Upload music to cloud

Upload photos and videos

Scan documents and make copies

Network and internet 138

Connect with Wi‑Fi

Use Airplane mode

Control data usage

Share your internet connection

Connect to VPNs

Connected devices 145

Connect with Bluetooth™

Tap & pay with NFC

Share or receive with NFC

Cast your screen to TV

Transfer files between phone and computer (USB)

Print from your phone

About wireless sharing

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Other settings 156

Apps & notifications 156

Change app settings

Manage notifications

Turn emergency alerts off/on

Display 160

Stop automatic rotation

Adjust screen colors at night

Adjust screen brightness

Change font and display size

Change background color

Change screen timeout

Security & location 163

About security

Protect against harmful apps

Set up lost phone features

156

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164

Moto G7 Plus vii

Lock and unlock phone 165

Set screen lock

Unlock with trusted devices

Unlock with your face

Unlock at trusted places

Keep phone unlocked while it's on you

Unlock with voice commands

Use fingerprint security

Use location services

Lock SIM card

Accounts 176

Add or remove accounts

Sync accounts and apps

Manage your personal information

System 180

Set up emergency information

Record your IMEI number

Find legal and product information

Use multiple languages

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Users and guests 182

Share your phone

Add, modify, remove users

Add or delete guest

Fix a problem 185

Hardware issues 185

Phone is slow or unstable

Phone feels warm or hot

Phone won't turn on

Phone restarts or crashes

Screen is frozen or won't respond

Call and SIM issues 189

Problems making/receiving calls

Problems during calls

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Battery issues 194

Charging problems

Battery drains too fast

194

Moto G7 Plus viii

Bluetooth, Wi-Fi, USB issues 196

Bluetooth problems

Wi-Fi problems

Can't transfer files or connect to computer

Account and sign-in issues 201

Forgot unlock code

Can't sign in to Google

Account sync issues

App issues 203

App or widget problems

Messaging problems

Camera problems

Maintenance procedures 208

Update Android software

Reset Wi-Fi, cellular data, and Bluetooth

Reset phone

Get more help

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211

Set up phone

Insert and remove SIM and SD cards

Replace SIM or SD card

1. If you are removing an SD card, unmount it first ( Settings > Storage).

2. Insert the tool into the hole in the tray and gently push to pop it out.

3. Insert or remove the cards as needed.

To use an SD card:

To use two SIM cards (dual-SIM models only):

4. Push the tray back into the phone.

Set up phone

Format SD card

To format your SD card:

1. Touch the SD card notification for the card you inserted.

2. Follow the onscreen instructions.

Learn more about managing your SD card.

Manage dual SIMs

This information applies only to phones that support dual SIM cards and have both cards inserted.

About dual SIMs

When two SIMs are inserted:

•

You see at the top of the home screen. If you see , troubleshoot the issue.

• Both SIMs can make and receive calls and text messages.

• Only the owner of the phone (not additional users or guests) can access dual SIM settings.

Set up SIM profile

Set SIM options based on how you expect to use the cards:

1. Go to Settings > Network & internet > SIM cards.

2. Select the option that best meets your needs:

• Smart SIM: Automatically select SIM for voice calls based on your call history. In Brazil, selection is also based on your contact's carrier.

• Personal and Work: Use one SIM for personal and the other for work-related voice calls.

• Manual: Choose which SIM to use for voice calls, for data, and for SMS.

3. Follow onscreen instructions to complete setup.

Set up phone

Change SIM profile

1. Go to Settings > Network & internet > SIM cards.

2. Touch Dual SIM usage profile.

3. Select a different profile and touch CHANGE PROFILE.

4. Select a new profile.

5. Follow onscreen instructions to complete setup.

To keep the same profile but adjust options for data, SMS, voice calls, video calls, or contacts:

1. Go to Settings > Network & internet > SIM cards.

2. Touch each preferred SIM and contact option to change.

Change SIM name, color, ringtone

When two SIMs are inserted, you'll see them referenced in apps like Contacts, Messages, and Phone. The SIM name shows your carrier and, if you're using the Personal and Work profile, shows which it’s assigned to, but you can rename it. You can also change SIM icon color to make them easy to differentiate.

1. Go to Settings > Network & internet > SIM cards.

2. Touch the SIM to change.

3. Change settings as needed:

• To rename a SIM, touch SIM name, then type a new name.

• To change icon color, touch Color, then touch a color.

• To change the SIM's ringtone, touch Phone ringtone, then select a ringtone.

Add or remove accounts

About accounts

When you set up your phone, you were prompted to add a Google account. If you skipped this, be sure to set one up now so you can download apps from Play Store, get a customized information feed, and take full advantage of the Calendar, Gmail, and other apps included with

your account.

You can also add other web accounts.

For each account, you can control which of its features and apps sync with your phone.

Set up phone

Add Google account

To add a Google account:

1. Go to Settings .

2. Touch Accounts > Add account.

3. Touch Google and follow the onscreen instructions to add an existing account or to create a new one.

4. Once the account is added, Calendar , Contacts , and other account features and apps are updated with information from that account. You can review and change what syncs with your phone for that account.

Tip: Keep your apps up-to-date. To see if newer versions of the apps associated with your Google account are available, open the Play Store app and touch > My apps & games.

Add non-Google account

You can add corporate email accounts, personal email accounts, or other accounts. Many social networking accounts are automatically set up when you install the app.

1. Go to Settings .

2. Touch Accounts > Add account.

3. Do one of the following:

• Touch the type of account to add and follow the onscreen instructions. Learn more

about setting up email accounts.

• If you don't see the type of account you want to add, install the related app from Play

Store, then sign into your account through the app.

4. Once the account is added, account-related features and apps are updated with information from that account. To review and change what syncs with your phone, touch the account type, then account name.

Remove account

If you remove an account, information you synced will be removed from your phone, but it is not deleted from your account.

To remove other accounts:

1. Go to Settings > Accounts.

2. Touch the account name.

3. Touch Remove account.

Set up phone

Tip: If you have trouble removing a corporate account, go to Settings > Security & location > Device admin apps and remove the checkmark for the account, then try to

remove it again.

Set up voicemail

Set mailbox greeting

Your carrier provides and manages your voicemail.

To set your greeting:

Touch > .

Touch & hold to dial into your mailbox.

3. Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for instructions.

Change voicemail options

Touch > > Settings.

(If you don't see , swipe down on the screen.)

2. Touch Voicemail.

3. Touch Advanced Settings.

4. Change any of the options:

• To change voicemail service from your provider to another voicemail service or app,

touch Service.

• To change the number dialed to access voicemail, touch Setup.

Set up email

Set up personal email

You can add multiple email accounts of the following types:

• Gmail

• Personal email from other providers (IMAP/POP)

Set up phone

If you added a Google account on your phone:

• When you open the Gmail app for the first time, you'll see your email for that account. You're already set up.

•

To set up additional accounts, open Gmail and touch > Settings > Add account.

If you didn’t add a Google account to your phone and want to set up email for an IMAP/POP provider (an address that's not Gmail):

1. Open the Gmail app.

2. Follow the onscreen instructions to enter your email address, password, and account options.

If you have problems setting up the account, read Google's help for Gmail .

Set up corporate email

If you use Microsoft Office Outlook on your work computer, your phone can synchronize emails, calendar events, and contacts with the Microsoft Exchange server. Before you start, you'll need the following information from your company's IT department:

• Email address

• Email password

• Domain name

• Username

• Server name

• Security type/SSL settings

• Client certificate requirement

To set up corporate email:

1. Open the Gmail app.

2. Do one of the following:

• If this is your first time opening the Gmail app, touch Add an email address.

•

If you have been using Gmail with another account, touch , then next to your account name, touch > Add account.

3. Touch Exchange and Office 365.

4. Follow the onscreen instructions to enter your email address, password, and other information from your company's IT department.

Set up phone 7

Make it yours

Now that you're up and running (battery charged, contacts imported, accounts added), it's time for fun:

• Set the wallpaper.

• Assign ringtones or photos to friends you call.

• Find some games.

• Play some music.

To protect your phone, be sure to:

• Set up a screen lock.

• Set up fingerprint security to unlock your screen safely and quickly with a touch.

• In case you ever lose your phone, set up Find My Device and record your IMEI number.

You'll probably also want to:

• Set up your Bluetooth and Wi-Fi connections.

• If you use multiple languages, set them up so they appear on your keyboard.

• Set your schedule for Do Not Disturb , to automatically silence your phone when you don't want to be interrupted.

Tip: If you’ve forgotten your new number, go to Settings > System > About phone > Phone number.

Set up phone : Accessibility settings

Visual assistance

Adjust colors if you’re color blind

1. Go to Settings > Accessibility.

Touch Color correction and turn it on .

3. Touch Correction mode and choose an option.

How you see colors Option to choose

It’s difficult to tell violet from blue. Yellow and green appear redder.

Colors aren’t bright. Red, orange, and yellow appear greener.

It’s difficult to tell yellow and red from pink. Blue appears greener.

Color correction is an experimental feature and might not work correctly everywhere on your phone.

Deuteranomaly (red-green)

Protanomaly (red-green)

Tritanomaly (blue-yellow)

Use magnification gestures and icon

You can magnify the screen by triple tapping it or by touching by the navigation buttons.

To enable these gestures and add the icon:

1. Go to Settings > Accessibility > Magnification.

2. Adjust settings as needed:

•

To use gestures to zoom in and out, touch Magnify with triple-tap and turn it on .

•

To add , touch Magnify with button and turn it on .

Then, use these gestures:

•

To zoom in/out, touch or triple-tap the screen.

•

To zoom temporarily, touch , then touch & hold anywhere on the screen. Drag to move around the screen, then lift your finger to zoom out.

• To scroll while zoomed in, drag two fingers across the screen.

Set up phone : Accessibility settings

• To adjust the zoom, pinch fingers together or apart.

You can't zoom in on the keyboard or the buttons.

Tip: You can also adjust font and display size.

Hear or feel when you touch the screen

1. Go to Settings > Sound > Advanced.

2. Do any of the following:

• To hear a tone when you dial a number, turn on Dial pad tones.

• To hear a click when you lock or unlock the screen, turn on Screen locking sounds.

• To hear a click when you touch something on the screen, turn on Touch sounds.

• To feel a vibration when you type on the keyboard, turn on Touch vibration.

• To hear a tone when your phone starts, turn on Power on sounds.

Hear notification sounds

You can assign a ringtone for notifications from specific apps.

You can also control sounds used to notify you of other events:

1. Go to Settings > Sound > Advanced.

2. To hear when your phone begins charging and reaches a full charge, turn Charging

sounds on .

Use TalkBack to read screens

Hear descriptions of everything you touch.

To enable TalkBack:

1. Go to Settings > Accessibility.

2. Touch TalkBack and turn it on.

3. Touch Settings and set the options you want.

Tip: To quickly turn TalkBack on/off, set up the accessibility shortcut.

When TalkBack is on:

• Touch an item. Your phone speaks the name.

Set up phone : Accessibility settings

• Start typing. Your phone speaks each number or letter.

• Drag status bar down. Your phone speaks all of the notifications.

• Open a message, file, or book. Your phone reads the text out loud.

To control TalkBack volume:

•

Press a Volume button to open volume settings, then use the slider to adjust the level.

• Or, during voice readout, repeatedly press the Volume up or down buttons.

Tip: To learn about navigating with Explore by touch, go to Settings > Accessibility > TalkBack > Settings > Help & Feedback.

To silence readout and turn off TalkBack:

1. Swipe down and right on the screen.

2. Touch Pause feedback, then touch it again twice.

3. Touch OK twice.

4. Go to Settings > Accessibility.

5. Touch TalkBack and turn it off.

More assistance

You can also:

• Use voice commands

• Dictate text for messages

Hearing assistance

Turn on video captions

1. Go to Settings > Accessibility.

Touch Captions and turn captions on .

3. Specify options (language, text size, and style) for closed captioning.

Use hearing aids

To improve compatibility with hearing aids and reduce sound feedback:

Touch .

Set up phone : Accessibility settings

Touch > Settings > Accessibility.

Turn Hearing aids on .

Set up TTY device

For text-based communication, you can use text messaging and email.

If you prefer to connect to a TTY device:

Touch .

Touch > Settings > Accessibility > TTY mode.

3. Select a mode:

• TTY Full: Type and read text on your TTY device.

• TTY HCO: Type text on your TTY and listen to voice replies on your phone.

• TTY VCO: Speak into your phone and read text replies on your TTY.

4. Connect your phone and TTY with the audio cord that came with your TTY. Use the USB-C adapter that came with your phone.

Dexterity assistance

External switch or keyboard

If you’re unable to use a touchscreen, Switch Access lets you control the phone using external switches or keyboard keys to select items, scroll, enter text, and more.

To use Switch Access, you must have one of the following:

• An external switch. USB or Bluetooth switch devices send keystroke signals to your phone.

• An external keyboard. Standard USB or Bluetooth keyboards can work as switch devices by assigning one or more keys to actions.

Connect the external device to your phone using the manufacturer’s instructions. Learn more about connecting with Bluetooth.

Set up Switch Access

1. Go to Settings > Accessibility.

2. Touch Switch Access > Settings.

3. Touch Open setup guide.

Set up phone : Accessibility settings

4. Follow onscreen instructions to select:

• Number of switches

• Scanning options

• Switch assignments

To adjust Switch Access later:

1. Go to Settings > Accessibility.

2. Touch Switch Access > Settings.

3. Adjust options.

Use Switch Access

• To start scanning and highlighting items on the screen, press the assigned switch or key.

• To select a highlighted item, press the assigned switch or key, then press the switch or key assigned to select options.

Use accessibility shortcuts

Use accessibility menu

Get quick access to an accessibility menu that gives you better control of your phone.

To add the icon:

1. Go to Settings > Accessibility.

2. Touch Accessibility Menu.

Turn Use service on .

To use the menu:

At the bottom of the screen, touch .

If you've set other accessibility tools to use this icon, touch & hold it to switch between tools.

2. Choose an option from the menu.

Use Volume to control accessibility feature

You can use the Volume buttons to turn an accessibility feature of your choice ( TalkBack ,

Switch Access ) on or off.

To enable the shortcut:

Set up phone : Accessibility settings 13

1. Go to Settings > Accessibility.

Touch Volume key shortcut and turn it on .

3. To change the accessibility feature associated with the shortcut, touch Shortcut service.

To use the Volume buttons from the lock screen, turn Allow from lock screen on .

To use the shortcut:

Press and hold the Volume Up and Down buttons at the same time for three seconds.

You'll hear confirmation that the feature has been turned on or off.

Learn the basics 14

Hardware diagram

1. Microphone

2. Tray for SIM and SD card

3. Proximity sensor

4. Earpiece

5. Front camera

6. Volume up/down button

7. Power button

8. Speaker

Learn the basics 15

1. Back cameras

2. LED flash

3. Fingerprint sensor

4. Microphone

5. Headset jack

6. USB-C/Charger

7. Speaker grill

About your home screen

You see the home screen when you turn on and unlock your phone or touch .

You can add more pages to the right as needed. To add a page, drag an app shortcut or widget to the edge of an existing page and place it on the new page.

Swipe right or left to move between pages.

Here are the parts of your home screen:

Learn the basics

1. Status bar: Displays the time and icons that tell you about your phone's battery and

network connections. Swipe down to see your notifications and quick settings.

2. Widget: You can add widgets to your home screen for quick access to information or

frequent tasks.

3. Shortcut: You can add shortcuts to open apps or web pages you use frequently.

App list: Swipe up from the bottom of the screen to see the list of all your apps.

5. Favorites tray: Provides one touch access to your most-used apps from any home screen

page. You can customize which apps appear here. To open the list of all your apps, swipe up from the bottom of the home screen.

6. Navigation:

takes you back one screen.

returns you to the home screen from any app.

lets you switch between recent apps.

lets you open an accessibility menu. Appears after you enable accessibility settings.

Note: If you're using the navigation bar, the icons are hidden. To restore these icons, turn off the navigation bar.

7. Folder: Add folders to organize app shortcuts.

Learn the basics

If you want an entirely new look and feel for your home screen, you can use a different

launcher. For a less drastic renovation, just change the wallpaper.

About your lock screen

The lock screen appears when you're using a screen lock and you turn on or wake your phone.

Tip: If you're using Moto Display , you'll see those notifications before you get to your lock screen.

From the lock screen, you can:

• View and respond to notifications. Double touch one to open it.

• Open your quick settings. Swipe down from top of screen.

•

Start a voice search. Swipe right.

•

Open the camera. Swipe left.

• Go into Lockdown . Temporarily turn off notifications and fingerprint unlocking.

You can customize your lock screen to:

• Control which notifications, if any, appear.

• Add your name or a short message.

Learn the basics : New to Android?

If this is your first smartphone

Welcome to the world of smartphones! Prepare to be impressed with all the ways you can organize and stay connected to the people and things most important to you. Check out these tips for a smooth start.

Learn the basics

Your smartphone is, after all, a phone for making and answering calls. But it also has a

keyboard for sending texts and emails and a camera for taking photos and videos.

The status bar on your home screen displays the time and icons that tell you about your phone's battery and network connections.

Get apps

Your smartphone comes with many fun and useful apps, but you can really unlock its power by

installing apps that suit your lifestyle. Go to Play Store to explore free and paid apps that help

you be more productive, organized, informed, in touch, and entertained.

Play Store also offers music, movies, TV shows, and books.

Protect your phone

You carry your phone around with you, and accidents happen; phones get lost sometimes. So set up some security and prevent heartache if you and your phone become separated.

Set up a screen lock. This is your first line of defense in keeping your sensitive information

safe. Prefer numbers, shapes, words? Set up a PIN, pattern, or password required to unlock your phone.

A screen lock doesn't prevent you from immediately answering a call or accessing your camera.

Display your owner info. On your lock screen, you can discreetly display a “please return”

message with some of your contact info so that, if your phone is lost, someone can to return it to you.

Enable lost phone features. For peace of mind, check out Find My Device , in case you ever

need to remotely locate and lock or erase your phone.

Personalize your phone

While changing your wallpaper is probably your first customization, don't stop there. Be sure to explore your Settings to set ringtones, font sizes, data usage preferences, keyboard preferences, and much more. It's a great way to learn many of your phone's capabilities while customizing it to suit your needs.

In most apps you can touch or for app-specific settings. Be sure to see what options are available to you there, too.

Learn the basics : New to Android?

Manage cellular data

Understand your data usage. Keep an eye on your data usage and learn how to make the

most of it. See which apps use large amounts of data and adjust their settings if you want. You can stop auto-syncing over your carrier's network from quick settings by toggling the data connection off.

Use Wi-Fi to conserve cellular data. When you connect to a Wi-Fi network, your data will

auto-sync over its connection instead of your carrier's network, saving cellular data for when you need it. From quick settings, toggle the Wi-Fi connection on.

Useful to know

Tell your phone what to do. Use your phone hands-free with voice commands. Tell it to

navigate you, and listen to it speak the directions to you as you drive--it'll even reroute you if you've gone off course. Tell it to set alarms, find information on the web, make calls. Dictate instead of typing text.

Never miss a photo opportunity. Automatically open the camera right from your lock screen. Just twist your phone twice. Or, swipe left. You can automatically back up your photos and videos with your Google account or with other photo sharing apps available from Play Store .

Store your stuff. Save your internal storage for apps by using an SD card to store photos,

videos, and music. You can open stored items in associated apps, like Photos to see your photos and videos. It's simple to move items stored on your phone to a computer using the USB cable packaged with your phone.

For even more storage space, plus the ability to access your media and files from any internet connected device (phone, computer, tablet), your new phone gives you access to cloud storage. Your Google account provides you free cloud storage on Drive, which has its own app and is also available from the menu throughout other apps.

When you know you'll have a weak connection or no connection, many of your apps let you pin cloud items, temporarily storing them on your phone. You can unpin when you're done to keep phone memory free.

Wi-Fi hotspot. You can share your phone's data connection as a Wi-Fi hotspot or directly tether

your phone to a computer for internet access. If you have other devices that need an internet connection (for example, a laptop, tablet, or other phone), you can use your phone as a Wi-Fi hotspot.

Reboot phone. In the unlikely event that your phone becomes unresponsive, frozen, shows blank or black screen, or does not respond to the Power button, you can reboot it. Press and hold the Power button for 7 - 10 seconds. The phone will restart normally.

Certain features, services, and applications are network or carrier dependent and may not be available in all areas.

Learn the basics : New to Android?

If you had an iPhone

Welcome to Android! Here are some differences between your old iPhone and your new phone.

Your assistant: You've retired Siri. Now, find info and get things done with Google Assistant. Just set up “OK, Google”. Then ask for info or help with everyday tasks.

Apps:

• Goodbye Apple App Store, hello Google Play Store. Play Store is now your default app store. Apps aren't compatible between iPhone and Android. However, many developers make iPhone and Android versions of their apps; if the app stores your data online, then you can switch with little effort. Just download the Android version from Play Store and log in.

• Install apps remotely. On a computer, visit play.google.com. Browse apps on the bigger screen and then install them on your phone from your computer.

Your home screen:

• On your old iPhone, your home screen was far left. Now, you start with one home screen and can add more pages to the right as needed.

• Your old phone showed all apps on your home screen. With your new phone, you can put

shortcuts to your most important apps on your home screen for easy access. Or, find your full list by swiping up from your favorites tray. This frees up room on your home screen for

widgets, making your new home much more lively.

• Android and iPhone both have app icons, but Android also has widgets. Widgets are like mini apps on your home screen that are interactive or stream information to you. For example, widgets can provide weather updates or upcoming calendar events.

• Like your old iPhone, you'll see notifications at the top of the screen, which you can swipe down to review. But on your new phone, you can swipe them left or right to dismiss them.

Quick access to settings: On your old iPhone, to adjust settings you opened a Settings app. You can still do that. But now you've also got quick settings. Swipe down from the top of the screen for easy access to toggles for airplane mode, Wi-Fi, and other frequently-used settings.

In the cloud: Your Google account is your key to cloud storage with Google. If you migrated your contacts to your phone, then you can see them from any device or computer by logging into Gmail. Your Google account includes apps like Calendar and Drive that let you work well with others. And it has apps that let you play too - access your photos, videos, music from any device when you log in with your Google account. Use Play Music to upload your iTunes library.

Learn the basics : New to Android?

About your Google account

Benefits of your account

When you set up your phone, you added a Google account. If you haven't had a Google account before, this is more than just a password you set up for your phone.

A Google account lets you organize and access your personal information and files from any computer or mobile device:

• Synchronize everything. Never lose your contacts. Associate them with your Google account if you create them on your phone, and view them from Gmail on any computer or by signing into your Google account on any phone. Create emails or calendar events on your phone and view them on any computer. Access your browser bookmarks from any device.

• Store in the cloud. Upload your photos, videos, and music to the cloud; get to all of it without taking up space on your phone.

• Keep your stuff secure. Your account password secures it all and lets you access it from anywhere.

Maintaining your account

Other than remembering your password, you don’t need to do much maintenance on your Google account - just enjoy the benefits of your secure, synchronized information. However, you can:

• Control how frequently your phone syncs your information.

• Review and manage the information Google collects from you, such as search and browsing history.

Learn about Google apps

Many Google apps, like Gmail , Chrome , Photos , and Maps are pre-loaded on your phone. To learn about and download additional Google apps, read Google’s information.

Can't sign in to Google account

If you’re having problems signing in to your account, read Google's support information.

Status bar icons

About status icons

The status bar at the top of the home screen contains icons that help you monitor your phone.

Learn the basics : New to Android? 22

• On the left, icons tell you about apps, such as new messages or downloads. If you don't know what one of these icons means, swipe the status bar down for details.

• On the right, icons tell you about your phone's battery level and network connections.

A dot means there are more icons to view. Drag down from the top of the screen to see all icons.

What status icons mean

These are the icons from apps that came on your phone and the phone status icons.

Icon Meaning

CALLS

Active call.

Missed call.

Speakerphone on.

Microphone muted.

Learn the basics : New to Android? 23

NETWORK

Connected to cellular/mobile network (full signal). Speed of your network connection is also shown. For example, or . Possible speeds, from slowest to fastest, are 1X, 2G, 3G, H, H+, 4G. Available speeds depend on your carrier and your location.

Poor connection to cellular/mobile network.

Connected to different cellular/mobile network (roaming).

Data Saver is on, preventing apps from using background data.

Wi‑Fi network within range.

Connected to Wi‑Fi network.

Poor connection to Wi‑Fi network.

No SIM card.

Location services are in use.

Airplane mode on.

CONNECTIVITY

Bluetooth on.

Trusted device connected.

Your phone is a Wi‑Fi hotspot. Devices can connect to share your data connection.

Learn the basics : New to Android? 24

Wireless display or adaptor connected.

Connected by USB cable.

USB tethering enabled.

NFC enabled. Only some versions of this phone, sold in certain countries, support this

feature.

SYNC AND UPDATES

App updates are available for download from Play Store.

App successfully installed from Play Store.

Email and calendar sync in progress.

Upload complete.

Download complete.

Google backup in progress.

Google backup complete.

SOUND

Vibrate.

Song playing.

Learn the basics : New to Android? 25

DO NOT DISTURB

Do Not Disturb mode is set to Total silence. Your phone does not ring for incoming calls

or notifications.

Do Not Disturb mode is set to Alarms only or Priority.

BATTERY

Battery fully charged.

Battery charging.

Battery low.

Phone is in Battery Saver mode.

ALARM AND CALENDAR

Alarm set.

Upcoming calendar event.

EMAIL AND MESSAGING

New email.

New Gmail message.

New text message.

Learn the basics : New to Android?

New voicemail.

Important alert.

OTHER ICONS

Screenshot is available.

Moto Voice is announcing calls and texts.

Apps that you download might show other icons to alert you about their status.

Certain features, services, and applications are network or carrier dependent and may not be available in all areas.

Phone terms you should know

Airplane mode. A mode allowing access to a device’s non-wireless functions (e.g., music,

games, etc.), while disabling its wireless radio functions that are banned on airplanes during flight.

app. Software that you can download for added functionality, such as games, email apps, bar code scanners and more. Some apps are already on your phone, and more can be downloaded from your phone's app store.

Bluetooth™. A short-range wireless technology you can use to connect a device to other nearby Bluetooth-capable devices and accessories, such as headsets, speakers, printers, etc. Use Bluetooth to make handsfree calls on a headset or in your car, listen to music on wireless speakers, use a wireless mouse or keyboard, or print a document in another room. Set up

Bluetooth.

cellular network or mobile network. A network of radio-transmitting towers. You make calls on your phone using radio waves sent between the phone and the network towers. You also send data and access the Internet on this network. Carriers use different technologies to handle these radio transmissions (GSM, CDMA, Edge, 3G, 4G, LTE, HSPA, iDEN).

data. Information sent or received from your phone other than calls and text messages. You may use data when you access the internet, check your email, play games, use apps and more. Background tasks, such as syncing or location services, may also use data.

data usage. The amount of data your phone uploads or downloads over a network in a given period. Your phone uses your carrier's cellular network or over a Wi-Fi network. Depending on

Learn the basics : New to Android?

your plan with your carrier, you may be charged additional fees when your data usage exceeds your plan's monthly limits.

GPS. Global Positioning System. A global satellite-based system for determining precise locations on Earth.With GPS, your phone becomes your navigator when you're driving and your concierge when you're looking for a nearby meal, movie, or cup of coffee.

mobile hotspot. A device or app that lets you share your mobile data connection with multiple devices via Wi‑Fi. You can connect different devices to your hotspot, including notebooks, netbooks, MP3 players, cameras, Smartphones, and portable gaming systems. The number of devices that can connect at one time depends on your carrier and connection speed.

NFC. Near-field communication. A wireless technology that transfers information between two compatible devices. Tap the devices together to share web addresses, contact info, apps, GPS locations and more.

notification. An alert from your phone or an app on your phone. Your phone displays icons in the status bar to notify you of new messages, calendar events and alarms. Icons can also indicate ongoing status, such as connection to a Wi‑Fi network.

Play Store. Google's store where you can download apps, books, movies, and music. Choose from an assortment of free books or apps; purchase from an even larger selection.

SD card. Secure Digital (SD) card. A small, high-capacity removable memory card used in small, portable devices such as mobile phones, tablets, and digital cameras.

short cut. An icon you can add to your home screen that lets you quickly open an app. Create short cuts for apps you use frequently.

SIM card. Subscriber Identity Module (SIM) card. A card that securely stores information your carrier uses to authenticate your phone on the cellular network.

software update. An update to your phone's operating system that typically includes new features and fixes reported problems. The update is wirelessly downloaded to your phone at no additional cost to you.

status bar. Thin bar at the top of your home screen that displays the time and icons that tell you about your phone's battery and network connections. Apps display icons in the status bar to alert you of events, such as new messages.

sync. The process of sharing the same information across multiple devices and websites. Contacts, calendars and email are often synced through cloud services, so you can enter information on one device and access it through another.

Visual Voice Mail. An app that lets you see a list of your voice mail messages and manage them without having to dial into the traditional voice mail system. You can listen to, reply to, erase, and archive your messages. You can also call back, text, and add new contacts.

widget. An element you can add to your home screen that gives you quick access to information or frequent tasks. For example, widgets can provide weather updates, upcoming calendar events. Many are preinstalled on your phone. Apps you download may also include widgets.

Learn the basics : New to Android? 28

Wi‑Fi. A short-range wireless technology that provides a high-speed internet connection to wireless data devices. Many locations offer Wi-Fi connections, including airports, hotels, restaurants and more. Using a Wi-Fi connection instead of your cellular network can help reduce your cellular data usage. Some public Wi-Fi connections may not be secure. You should only connect to those you trust and use some form of internet security on your devices. Set up

Wi-Fi.

Certain features, services, and applications are network or carrier dependent and may not be available in all areas.

Learn the basics : Get around 29

Learn gestures

Gesture Description

Touch

Touch & hold

Drag

Press with one finger and lift.

Result: Open something (app or email) or choose something (checkbox, icon). It’s like clicking a mouse on a computer.

Press and wait before lifting one finger.

Result: Select something (app icon, text on a page) and see possible actions.

Try it: Touch & hold text on this page to see the copy feature.

Touch & hold an item and then, without lifting, slide your finger until you reach the target position.

Result: Move elements on the screen; for example, change a toggle from ON to OFF.

Try it: Drag an app shortcut or widget from one spot on your home screen to another.

Swipe

Pinch out to zoom

Quickly move one finger across the screen, without pausing when you first touch (so you don’t drag instead).

Result: Switch between home screens or between tabs in an app. Or, move quickly through a list.

Try it: Open the Phone app and swipe left/right to switch between tabs.

Put two fingers on the screen and then drag them apart.

Result: Zoom in to see larger version of photos and maps. Or, open expandable notifications.

Try it: Open a photo and pinch out to zoom in on an area.

Learn the basics : Get around

Pinch in to zoom

Tip: If you have visual impairments, you can enable additional magnification

gestures.

Put two fingers on the screen, far apart, and then drag them together.

Result: Zoom out to see smaller version of photos or maps. Or, close expandable notifications.

More gestures: The Moto app includes additional actions for controlling your phone, which you can turn on/off.

Learn the basics : Get around 31

Use navigation bar

Show navigation bar

Remove the navigation icons and use the navigation bar instead.

1. Open the Moto app.

Touch > Moto Actions.

Touch One Button Nav and turn it on .

The navigation bar appears at the bottom of the screen.

To remove the navigation bar and restore the navigation icons, turn One Button Nav off .

Navigate with one finger

Use these gestures with the navigation bar to move between screens.

Gesture Navigation

Touch

Touch & hold Open Google Assistant

Go home

Swipe left

Swipe right Switch between two most recent apps

Swipe up See recent apps. Swipe up again for all apps.

Go back

Learn the basics : Get around

Customize navigation gestures

You can change how your phone responds when you swipe the sensor:

1. Open the Moto app.

Touch > Moto Actions > One Button Nav.

Touch .

4. Select Swipe left to go back or Swipe left to switch apps.

View notifications

Find your notifications

Notifications alert you about things like new messages, calendar events, and alarms.

You see notifications:

• On your lock screen

• When you swipe the status bar down on any screen

• When you touch & hold an app icon that shows a notification dot

Learn the basics : Get around

If you receive multiple notifications from an app, they're bundled together. Swipe down to view more details.

Some important notifications pop up briefly over your current app so that you can take action. For example, a notification for an incoming call might appear while you're watching a video, so that you can answer or dismiss the call.

What you can do with notifications

• Respond from a notification. Many notifications include actions at the bottom that let you complete common tasks without opening the full app. If you have several notifications, these actions are hidden. When you see , touch it to reveal actions.

• Open the app that sent the notification Swipe down from the top of the screen and touch the notification to open the app. From your lock screen, touch the notification twice and enter your PIN, pattern, or password to unlock your screen and open the app.

•

Snooze a notification. Swipe left or right slowly. Then touch and select a duration to snooze notifications.

• Dismiss a notification. Swipe it sideways.

• Clear all notifications. Swipe to the end of your notifications and touch CLEAR ALL. Some notifications, like voicemails, require an action and cannot be dismissed.

Control your notifications

Use Do Not Disturb to silence all notifications when you don’t want interruptions.

You can also customize notifications, controlling the notification sound, which apps send notifications, how notifications show on your lock screen.

Use voice commands

Not all languages support voice commands.

Train launch phrase

Open the Google app, then touch > Settings > Voice > Voice Match.

2. Turn on Access with Voice Match and follow the onscreen instructions to record your voice.

To unlock your phone when you say “OK, Google”, turn Unlock with Voice Match on .

Learn the basics : Get around

Speak a command

Tell your phone to call people, get directions, send messages, set alarms. The possibilities are enormous.

1. From the home screen or when you've started a search, say “OK, Google.”

2. When the phone responds, say the command (for example, “Call Elise” or “Set alarm for 7 AM tomorrow”).

Tip: To see a list of commands, say “Help.”

3. Some commands cause your phone to speak a response to you. To stop the phone from speaking, touch .

Unlock screen automatically

You can set your phone to automatically unlock and perform all voice commands when:

• The phone recognizes your voice speaking “OK, Google”

• The phone is paired with a trusted device, like a Bluetooth headset

• You're in a trusted place, like home or work

• The phone recognizes your face

• The phone is in your hand or bag

Fix a problem

If your phone isn't recognizing “OK, Google” commands:

1. Open the Google app.

Touch > Settings > Voice.

3. Touch Voice Match > Retrain voice model.

Use quick settings

Open quick settings

Settings you adjust frequently, like Wi-Fi and Bluetooth, are “quick settings”, easy to get to from any screen.

To see your first few quick settings, swipe down once from the top of your screen.

Learn the basics : Get around 35

To see all quick settings, swipe down again.

Adjust quick settings

Do one of the following:

•

Touch an icon to toggle the setting on or off .

• Touch & hold an icon to adjust related settings.

Icon Setting

Wi-Fi

Bluetooth

Do Not Disturb

Flashlight

Dolby Smart audio

Auto-rotate

Battery Saver

Mobile data

Learn the basics : Get around

Airplane mode

Cast your screen

Background data usage. Appears after you turn on Data Saver the first time.

Dim your screen at night. Appears after you turn on Night Light the first time.

Wi-Fi hotspot. Appears after you turn on hotspot the first time.

Brightness

SIM card

Open all settings

To open the full list of all settings, do one of the following:

•

Open quick settings and touch .

•

Or, open the Settings app.

Tip: You can search the Settings app to find what you need quickly. Just touch at the top of the app and type your search term.

Customize quick settings

You can rearrange quick settings, putting your most used at the top. You can also add or remove them.

1. Open quick settings.

Touch .

3. Drag to add or remove one.

To return quick settings to its original state, touch > Reset.

Learn the basics : Get around

Tip: You can also change the background color to be light or dark.

Wake or put screen to sleep

To save battery power, your screen automatically goes to sleep if you haven't used it for a while. You can adjust the amount of time before your screen should sleep.

To wake sleeping screen:

• Press the Power button. If you've set up a screen lock, you need to unlock it.

• If you've added your fingerprint to the phone, touch the sensor to wake and unlock your phone.

• Your screen automatically wakes when you have an incoming call.

To put screen to sleep:

• Briefly press the Power button. When you set down your phone, it's good habit to do this. You save a bit of battery and keep it secure with the screen lock.

• To keep your screen off and phone quiet when you don't want interruptions, like at night, use Do Not Disturb settings.

Adjust volume

Volumes you can control

Your phone has independent settings for these volumes:

• Call

• Media (music, video, games)

• Alarm

• Ringtone for incoming calls and notifications

Adjusting one volume won't affect the others, so you can crank up the tunes without making incoming callers sound like they’re shouting.

Turn volume up or down

When you're on a call, press the Volume buttons to adjust the volume level of the other person on the call.

When you're not on a call, press the Volume buttons to adjust the media volume.

To adjust other volumes at any time:

Learn the basics : Get around

1. Press a Volume button.

Touch .

3. Slide the volume levels where you want them:

Level Sounds affected

Music, videos, games, and other media

Volume of the other person on a call

Phone calls, notifications

Alarm

Tip: To silence notifications and allow phone calls to ring, go to Settings > Sound > Advanced > Default notification sound and select None.

Silence ringing phone

Press the Power or Volume Down button.

Or, pick up your phone to silence it and switch to vibrate. (To enable, open the Moto app, touch

> Moto Actions > Pick up to silence and turn it on .)

Prevent phone from ringing

• To quickly switch to vibrate, press & hold the Power + Volume Up buttons until you feel a vibration and see .

Want to silence your phone instead of vibrating? Go to Settings > System > Gestures. Touch Prevent ringing > Press Power & Volume Up together > Mute.

•

To switch to silent or vibrate , press a Volume button, then touch above the volume slider.

• To automatically silence your phone during a certain time (e.g. every Tuesday from 11:00 to noon), set up Do Not Disturb .

Learn the basics : Get around 39

Adjust accessibility volume

When TalkBack is on, to change the volume of spoken feedback:

1. Press a Volume button.

Move the slider.

Fix a problem

What's wrong?

• Phone isn't ringing

• People can't hear me on calls

Turn flashlight on and off

To turn your flashlight on or off:

1. Open quick settings.

Touch or .

Or, make a chopping motion to turn the flashlight on or off.

If the camera opens, be sure to use a chop gesture, not a twist gesture.

To control the chop gesture:

1. Open the Moto app.

Touch > Moto Actions.

3. Touch Fast flashlight and turn it on or off.

Learn the basics : Work with text

Use onscreen keyboard

Open and close keyboard

To open the keyboard, just touch an area where you can enter text or numbers.

To close the keyboard so you can see other parts of the screen, touch .

Tip: If you installed other keyboards, you'll see next to the navigation buttons when you're typing. To switch to a different keyboard, touch .

Type special characters

Touch & hold a key to see related special characters. For example:

• Touch & hold . to see other punctuation marks.

• Touch & hold e to see é and 3.

Tip: To insert a period followed by a space, touch the spacebar twice quickly.

Capitalize letters

To type in ALL CAPS, touch twice, quickly, so you see . Touch it once more to turn ALL CAPS off.

To change capitalization of a word you've already typed:

•

Select the word and touch to capitalize the first letter.

•

Select the word and touch twice to make it ALL CAPS.

Use text correction

When you're typing, you'll see a list of possible words above the keys. Touch a word in the list to insert it in your text.

To turn suggestions off, turn auto-correction off, or adjust other keyboard settings:

1. Go to Settings > System > Languages & input > Virtual keyboard.

2. Touch Gboard > Text correction.

3. Turn options off or on.

Tip: For quick access to keyboard settings, touch & hold the comma key and drag it to .

Learn the basics : Work with text

Use glide typing

You have two options for entering text: type one letter at a time (multi-touch typing) or slide your finger through all the letters in a word using one continuous motion (glide typing). Both options are always available; start typing either way and switch whenever you like.

When you're using glide typing, you can:

• Type a word. Drag your finger over the letters in the word.

•

Delete words. Drag left slowly from to select a word or string of words, then lift your finger to delete.

• Enter apostrophes in common words. Drag through the letters and the apostrophe is automatically inserted.

• Add a space. There's no need to use the space bar. Just lift your finger and start the next word.

Check spelling

Spell check is always on. To spell check your text:

1. After you're done typing, review your text; misspelled words (and words not in your dictionary) are underlined in red.

2. Touch an underlined word:

• If the word is spelled correctly, touch Add to dictionary.

• If the word is misspelled, select the correct word from the list of suggestions or touch

Delete and type the correction.

Type in multiple languages

If you have added multiple languages as a system language in your phone settings, keyboards and text suggestion are available for those languages:

• When using a keyboard language other than your primary system language, available keyboard languages are shown on the spacebar.

•

To toggle between languages, touch .

•

To see a list of available keyboards, touch & hold or the spacebar.

You can add keyboards for other languages.

Adjust keyboard vibrations

The onscreen keyboard vibrates when you touch a key. Turn off vibration feedback if you prefer not to use it or want to improve battery life.

Learn the basics : Work with text

To adjust keyboard vibrations:

1. Go to Settings > System > Languages & input.

2. Touch Virtual keyboard > Gboard > Preferences.

3. Do any of the following:

• Turn Vibrate on keypress off or on.

• If on, touch Vibration strength on keypress and move the slider.

Tip: For quick access to keyboard settings, touch & hold the comma key and drag it to .

Cut, copy, paste text

You can select and copy text from web pages and messages.

1. To select text, touch & hold a word.

2. Touch Copy, Cut, Share, or:

•

Select more text. Drag the sliders .

•

Select all text in message you're composing. Touch > Select all.

• Get information about selected text. Touch Web Search.

•

Translate selected text. Touch > Translate. (If you don't see this option, install the Google Translate app.)

3. To paste text, touch to insert at the cursor or select a block of text to replace. Then touch

Paste.

Tips:

• In some apps, you need to double-tap a word to select it (instead of touching & holding it).

• When you use Copy, the text is copied to the clipboard in your phone's memory, overwriting previous text in the clipboard. If you want to save and manage everything you copy into the clipboard, search for “clipboard manager” in Play Store to select and

download an app.

Learn the basics : Work with text

Use voice typing

Enable keyboard mic for dictation

If you don't see on your keyboard:

1. Go to Settings > System > Languages & input.

2. Touch Virtual keyboard > Gboard.

Touch Preferences and turn Voice input key on .

Dictate text

1. Touch a text field to show the onscreen keyboard.

Touch on the onscreen keyboard.

3. Speak what you want to type:

• Speak naturally but clearly. There's no need to shout or hold the phone close to your mouth.

• To include punctuation, say “comma,” “period,” “question mark,” or “exclamation point.”

•

To pause or restart, touch .

•

To delete a word, touch .

Fill in forms automatically

Don’t retype your personal information again and again. Save it securely, then with just one touch, fill in passwords, addresses, credit cards, and other information saved to your Google

account.

To set it up:

1. Go to Settings > System > Languages & input.

2. Touch Advanced > Autofill service.

Select Google, then touch .

Touch > CONTINUE.

5. Touch categories to review and edit personal information, addresses, credit cards, and passwords.

Learn the basics

Get turn-by-turn directions

Navigation and battery life

Navigation is one of the most power-intensive apps, so keep your phone plugged into a highquality car charger, especially if you're streaming music and/or using Bluetooth (also powerintensive features).

Use Directions widget

1. Before you hit the road, add a Maps Directions widget to your home screen, and you'll have directions to any destination you choose.

2. When you're ready to roll, just touch the widget, and your phone will talk you through the directions.

Tip: Combine your Directions widgets into a folder on your home screen.

Get directions to home or work

Get directions from anywhere to your home or work addresses with one touch by setting up a

task shortcut:

Touch & hold .

Drag to a blank space on your home screen.

3. If you haven't set your home or work address yet in Maps, touch the shortcut and follow the onscreen instructions to add it.

When you're ready to roll, just touch the shortcut, and your phone will talk you through the directions.

Use voice commands to get directions

Tell your phone to provide directions to a destination:

1. Say your launch phrase.

2. Say “Navigate to [destination].”

Take screenshots

Take a screenshot

1. Do one of the following:

Learn the basics

• Touch & hold three fingers on the screen.

• Press & hold the Power button, then touch Screenshot.

• Press & hold Power and Volume Down simultaneously until the screen is captured.

To scroll and capture more content, touch .

To stop scrolling before the end of the page, touch STOP.

3. Do any of the following:

•

To crop the screenshot, touch .

•

To edit the screenshot, touch . Then, touch to draw on it, touch to highlight it.

•

To share it, touch .

4. Touch Save.

Or, touch Discard to delete it.

Find screenshots later

Open the Photos app and touch > Device folders > Screenshots.

Adjust screenshot settings

Three finger screenshot and Screenshot editor make it easy to capture and enhance your screenshots. You can turn them on or off any time.

1. Open the Moto app.

Touch > Moto Actions.

Turn Three finger screenshot and Screenshot editor and on or off .

Personalize your phone : Home screen

Change wallpaper

You can change the background image on your home screen or lock screen. Use your own photos, images that came on your phone, or images from an online category.

Tip: If your battery is low, temporarily change animated wallpaper to a static image to save power.

1. Open the Wallpapers app.

Or, touch & hold a blank area on your home screen, then touch WALLPAPERS.

2. Do one of the following:

• To set a single wallpaper, select a photo or wallpaper.

• To see a new wallpaper each day, open a category and touch Daily wallpaper >

Continue.

3. Touch Set wallpaper.

4. Select whether you want to use the wallpaper on your home screen, lock screen, or both.

Tip: To skip a daily wallpaper, open the Wallpapers app and touch on your current daily wallpaper image.

Customize your Favorites tray

The Favorites tray at the bottom of the home screen gives you one-touch access to your mostused applications. You can customize these app shortcuts.

To change the app shortcuts:

1. Touch & hold one of the app shortcuts, then drag it up and drop it on Remove.

2. Swipe up from the bottom of the home screen to open your app list.

3. Touch & hold the app you want. When the new shortcut appears, drag it to the empty spot in your tray.

Tip: You can also use folders in your Favorites tray.

Personalize your phone : Home screen 47

Add widgets, shortcuts, or folders

Add widgets

Widgets stream information, giving some of an app’s functionality without opening the app. For example, the Calendar widget shows your daily agenda and gives you one-touch access to your full calendar.

To add a widget:

1. Touch & hold the home screen.

2. Touch Widgets.

Widgets are listed under their related apps.

3. Touch & hold a widget to add it.

You can make some widgets larger to view more content:

1. Touch & hold the widget until it's highlighted.

2. Release it to see an outline.

3. Drag a corner or side to resize.

Add app shortcuts

1. Swipe up from the bottom of the home screen to open your app list.

2. Touch & hold the app you want.

3. Drag the app or one of its actions to an empty spot on your home screen. Or, drag it to the edge of the screen and drop it onto a new home screen panel.

Add task shortcuts

Many apps icons include shortcuts to common tasks, so you don’t have to open and navigate the app.

1. Touch & hold an app icon to see available task shortcuts.

2. Do one of the following:

• To perform the task, touch it.

•

To create a shortcut for that task, drag to an empty space on your homescreen.

Here are examples of task shortcuts for various apps. Not all apps include task shortcuts.

App Task shortcuts

Personalize your phone : Home screen 48

Gmail

Maps

YouTube

Chrome

• Compose new email

• Open to specific account

• Navigate to Work

• Navigate to Home

• Search

• Subscriptions

• Trending

• New incognito tab

• New tab

Calendar

Messages

Clock

Settings

• New reminder

• New event

• Open most recent conversation

• New conversation

• Start screen saver

• Start stopwatch

• Create new timer

• Create new alarm

• Battery

• Data usage

• Wi-Fi

Personalize your phone : Home screen

Add web page shortcuts

1. Open the Chrome app.

2. Navigate to the web page.

Touch > Add to Home screen.

4. Edit the name if desired.

5. Touch ADD.

6. Do one of the following:

• Touch & hold the icon to drag it where you want on the home screen.

• Touch Add automatically.

Add folders

Folders organize your shortcuts.

1. Touch & hold an app shortcut on your home screen.

2. Drag it onto another to group them together, then release when a circle forms around them:

Then you can:

• Add more apps. Drag app icons onto the circle from your home screen or app tray.

• Use an app in the folder. Open the folder and touch the app's icon.

• Name the folder. Open the folder, then touch its name and type a new name.

• Remove an app from the folder. Open the folder and drag the app icon onto the home screen, or drag it up and drop it on Remove.

• Delete the folder. Touch & hold the folder, then drag it to Remove.

Fix a problem

If you’re having problems, try these troubleshooting steps.

Remove widgets, shortcuts, or folders

Easy come, easy go. To remove items that you added to your home screen:

1. Touch & hold it until it vibrates.

Personalize your phone : Home screen

2. Drag it up and drop it on Remove.

To select a totally new user interface for your home screen, download a different launcher.

Use Time and Weather widget

Add widget to home screen

Put a clock on your home screen and get quick access to alarms, your calendar, and the weather.

1. Touch & hold the home screen.

2. Touch Widgets.

3. Touch & hold the Time and Weather widget, then drag it to a home screen page.

Set or delete alarms

1. Touch the time.

2. Do one of the following:

•

To use an existing alarm, switch it on . Touch to view or edit its ringtone.

•

To add a new alarm, touch and set the time and ringtone.

•

To delete an alarm, touch next to it, then touch .

To control general alarm settings, like alarm volume and snooze duration, touch > Settings.

When an alarm is set, shows in the status bar.

Manage cities for weather forecasts

The Time and Weather widget displays current temperature for your location or for a city you specify.

Personalize your phone : Home screen

To display the temperature for your current location:

1. Do one of the following:

• Touch Add cities.

•

Or, touch the current temperature, then touch > .

2. Turn Current location on.

Tip: To switch between Fahrenheit and Celsius, touch Temperature units.

To see a forecast, touch the current temperature on the widget.

To add a city:

1. Do one of the following:

• If you haven't added locations yet, touch Add cities.

•

Or, touch the current temperature, then touch .

2. Touch Add new location.

Enter a city name or ZIP code, then touch .

4. Touch the city to add.

Tip: To switch between forecasts for multiple cities, touch the temperature, then swipe left or right.

To remove a city:

1. Touch the temperature.

Touch > Settings.

Touch next to the city's name.

View your calendar

Touch the current date to open your calendar, where you can view or add upcoming events.

Remake your home screen with launchers

Get different launcher

Totally changing the look and feel of your home screen is easy to do. Just select and download a new launcher app. Switch back to the standard look and feel at any time. Launchers

Personalize your phone : Home screen 52

frequently include new sets of wallpapers, new gestures for interacting with your phone, and customizable elements for your home screen.

1. Search for “launcher” in Play Store .

2. Read through the choices and download the one (or more) that you want.

3. To start using it, open the app or follow the onscreen instructions after downloading it.

Switch between launchers

1. Go to Settings > Apps & notifications > Advanced.

2. Touch Default apps > Home app.

3. Select the launcher you want to use.

Delete launchers

You can only delete launchers that you installed.

Touch & hold the launcher's app icon, then touch > Uninstall.

Personalize your phone : Lock screen

Use a screen saver

Set up screen saver

While your phone is idle on a dock or charger, turn it into a desk clock, a photo frame to show off your pics, or more.

1. Go to Settings > Display > Advanced.

2. Touch Screen saver.

3. Do any of the following:

• To change screen savers, touch Current screen saver, then select one. To set

options for that screen saver, touch .

• To preview your selection, touch Start now. Touch the screen anywhere (unlock if

necessary) to return to settings.

• To adjust when the screen saver starts (while docked, charging, or either), touch When

to start.

Start screen saver

The screen saver automatically starts when you connect your phone to a dock or charger and the screen goes to sleep.

To exit the screen saver and return to your home or lock screen:

• Press the Power button.

•

Or, touch , , or .

To manually start your screen saver any time, go to Settings > Display > Advanced > Screen

saver and touch > Start now.

Turn off screen saver

To prevent the screen saver from starting automatically:

1. Go to Settings > Display > Advanced.

2. Touch Screen saver > When to start > Never.

Add screen savers

Search for “Screen saver” in Play Store for apps that give you more.

After you install an app, you can select the new ones in Settings > Display > Advanced > Screen saver.

Personalize your phone : Lock screen

Set screen lock

Screen lock options

When you set a screen lock, each time you turn on your phone or wake the screen, you’ll be asked to unlock your phone.

No lock:

• None: This gives no protection, but you can quickly access your home screen.

•

Swipe: Swipe up. This prevents accidental dialing but doesn't secure the phone.

Lock:

• Pattern: Draw a pattern on a grid.

• PIN: Enter a four to sixteen digit numeric code. Longer PINs are more secure.

• Password: Enter four to sixteen letters, digits, or symbols for the password. A long, strong password is the most secure option.

When you’re using any of the 3 locks, you can also unlock with your fingerprint sensor and set your phone to automatically unlock in certain conditions.

Set or change screen lock

1. Go to Settings > Security & location.

2. Touch Screen lock and select the type of lock you want.

Some options aren't available if you added a VPN or a work (corporate) email account to your phone.

Hide your password or pattern

You can hide your password or pattern to prevent others from viewing it when you unlock your screen.

For passwords:

1. Go to Settings > Security & location > Advanced.

Turn Show passwords off .

For patterns:

1. Go to Settings > Security & location.

Touch .

Turn Make pattern visible off .

Personalize your phone : Lock screen

Quickly tighten lock screen security

Unlocking with the fingerprint sensor and setting up automatic unlocking make it easier to keep your phone secure and minimize when you need to enter your PIN, pattern, or password. But sometimes you need to trade convenience for more security. You can temporarily tighten locks and prevent lock screen notifications.

To set it up:

1. Go to Settings > Security & location > Lock screen preferences.

Turn Show lockdown option on .

To use it:

1. Touch & hold the Power button.

2. Touch Lockdown.

Your fingerprint sensor and automatic unlock settings are disabled and notifications won’t be displayed on your lock screen.

3. To exit Lockdown, unlock your phone with your PIN, pattern, or password.

Unlock your screen automatically

If you're using a PIN, password, or pattern, you can:

• Stay unlocked when connected to a device, like your car audio system.

• Stay unlocked at a specific location.

• Stay unlocked when holding or carrying your phone.

• Unlock with your face.

• Unlock with your voice.

Tips:

• You can swipe up from anywhere on the screen when unlocking. You don't need to touch the icon.

• Some of these options aren't available if you added a VPN or a work (corporate) email account to your phone.

Fix a problem

If you forgot your PIN, pattern, or password, try these troubleshooting steps.

Personalize your phone : Lock screen 56

Add message to lock screen

To add your name or a short message to your lock screen for anyone who finds your phone:

1. Go to Settings > Security & Location.

2. Touch Lock screen preferences > Lock screen message.

3. Type the text to display and touch Save.

Tip: Don't put your mobile number as your contact info unless you can access your voicemail from another device.

Personalize your phone : Sounds

Set ringtones

Change default call ringtone

1. Go to Settings > Sound.

2. Touch Phone ringtone.

3. Do one of the following:

• Select a ringtone from the list.

• To use a song as the ringtone, touch Add ringtone at the bottom of the list. Then touch > Audio and select the song stored on your phone.

• For silence, touch None at the top of the list.

Vibrate phone for calls

You can set the phone to vibrate when it rings for calls.

To extend battery life, turn vibrate off.

1. Go to Settings > Sound.

Turn Also vibrate for calls on or off .

Set call ringtone for a contact

You can choose a unique ringtone for calls from specific people so you'll know instantly who's calling.

Open the Contacts app.

2. Touch the contact's name.

Touch > Set ringtone.

4. Do one of the following:

• Select a ringtone from the list.

• To use a song as the ringtone, touch Add ringtone at the bottom of the list. Then touch > Audio and select the song stored on your phone.

• For silence, touch None at the top of the list.

Set ringtone for app notifications

You can set a default sound for notifications from apps including messaging and email. You can also set a unique ringtone for notifications from specific apps. Learn how.

Personalize your phone : Sounds

Tip: To change your alarm sound, open the Clock app and touch . Then touch .

Get more ringtones

Although your phone comes with lots of ringtones, you can get more:

• Search for “ringtones” in Play Store and install an app that provide ringtones.

• Search for “ringtone maker” in Play Store and install an app that lets you create custom ringtones. Open the app and use it to select entire songs or portions of songs.

• If you have songs that are .mp3 files stored on your computer, connect your phone and computer with a USB cable, then copy the song to your phone.

Fix a problem

If you’re not hearing your ringtones, look for in your status bar, which means you're in Do

Not Disturb mode. Open quick settings and touch to turn Do Not Disturb off.

Avoid interruptions with Do Not Disturb

Turn Do Not Disturb mode on or off

When you're busy, use Do Not Disturb to silence your phone. You can mute sounds, stop vibration, and block visual disturbances.

To turn it on or off:

•

To block interruptions, open quick settings and touch . You'll see in the status bar when Do Not Disturb is on.

•

To turn Do Not Disturb off, open quick settings and touch .

Tip: Put your phone face down on a surface to start Do Not Disturb. (To enable this gesture, open the Moto app and touch Moto Actions > Flip for DND and turn it on .)

Change Do Not Disturb duration

Pick how long Do Not Disturb should stay on, when you turn it on in quick settings.

Open quick settings, then touch & hold .

2. Touch Duration.

3. Choose one:

Personalize your phone : Sounds

• To keep it on indefinitely, touch Until you turn off.

• To select a duration, touch For 1 hour, then touch + or - to adjust the time.

• To choose each time, touch Ask every time.

Allow exceptions in Do Not Disturb mode

When Do Not Disturb is on, incoming calls, messages, and calendar events or reminders are muted. You can allow exceptions:

Open quick settings, then touch & hold .

2. To pick whose calls get through, touch Calls and then:

• Touch Allow calls and choose whether to allow calls from anyone, from contacts only,

from starred contacts only, or none.

• To let calls through from repeat callers (the same person calling a second time within

15 minutes), turn Allow repeat callers on .

3. To pick whose text messages get through, touch Messages, events & reminders > Allow messages and then choose all, contacts only, starred contacts only, or none.

4. To allow notifications for calendar events and reminders to get through, touch Messages, events & reminders and turn them on .

You can also control whether alarms and media can sound:

Open quick settings, then touch & hold .

2. Touch Sound & vibration.

3. Choose which sounds to allow when Do Not Disturb is on.

Stop visual disturbances in Do Not Disturb mode

When your phone is in Do Not Disturb mode, you can prevent silenced notifications from:

• Turning the screen on when it's off

• Peeking or popping up when your screen is on

• Showing notification dots, status bar icons, or updating the notification list

To block these disturbances:

Open quick settings, then touch & hold .

2. Touch Notifications.

3. Do one of the following:

• To block all visual notifications, touch No visuals or sound from notifications.

Personalize your phone : Sounds

• To block selected visual notifications, touch Custom and turn features on or off.

Automatically silence phone during set days and times

You can create a schedule for when your phone should automatically switch into and out of Do Not Disturb mode.

Open quick settings, then touch & hold .

2. Touch Turn on automatically.

3. Use rules to set the schedule:

• To use an existing rule, touch its name, like Sleeping. Turn Use rule on and adjust

times or settings as needed.

• To create a new rule, touch Add rule. Touch Time, then enter a name and touch OK.

Specify its days, start and end times, and level of silence.

To stop your phone from automatically silencing, go to Settings > Sound > Do Not Disturb. Select the rule and turn it off or touch to delete it.

Automatically silence phone during calendar events

Your phone can automatically switch into and out of Do Not Disturb mode for all scheduled events in calendars that you specify.

Open quick settings, then touch & hold .

2. Touch Turn on automatically.

3. Do one of the following:

• To use an existing rule, turn it on.

• To create a new rule, touch Add rule. Touch Event rule, then enter a rule name and

touch OK.

4. Adjust options to select the calendar to use and your reply status.

To stop your phone from automatically silencing, go to Settings > Sound > Do Not Disturb, then select the rule and turn it off or touch to delete it.

Silence power on sound

If you don’t want your phone to make a sound when it powers up:

1. Go to Settings > Sound > Advanced.

Turn Power on sounds off .

You can't adjust the volume level for this sound.

Personalize your phone : Sounds 61

Stop phone from speaking

Some voice commands (like “What's up?” and “What is the current weather?”) cause your phone to speak in response.

To stop the phone from speaking temporarily, touch .

To prevent your phone from speaking:

1. Open the Google app.

Touch > Settings.

3. Touch Voice.

4. Turn off Speech output.

Turn off charging sounds

If you don’t want your phone to make a sound when it comes in contact with a charger:

1. Go to Settings > Sound > Advanced.

2. Turn off Charging sounds.

Apps 62

About your apps

Open an app

Swipe up from the bottom of your home screen, then touch the app to open.

Pre-loaded apps

The following apps are pre-loaded on your phone. Don’t want some? Delete or disable them.

Icon App Description

Calculator Make some quick calculations.

Calendar Keep track of your upcoming events, get automatic reminders on

your phone, and coordinate with others by sharing calendars.

Camera Capture photos or videos. Learn more.

Chrome Browse the web. Access your browser bookmarks from any device,

and sync tabs with your computer or Android devices.

Clock Set alarms. Use a timer or stopwatch.

Contacts Organize and connect with your contacts. Assign ringtones to

people.

Docs Create, edit, and collaborate with others on documents.

Apps 63

Dolby Audio Get premium, adjustable audio for movies, music, games, and

voice.

Drive Store and synchronize your files on Google's cloud, then access

them anywhere you have an internet connection. Create and share spreadsheets, documents, and presentations. Scan documents and share or print them.

Duo Make video call with your friends across Android and iOS.

Facebook Connect with friends, family, and communities. Share updates and

media. Find information on events, entertainment, and businesses.

Files Browse and manage files and folders stored on your device or SD

card.

FM Radio Listen to FM radio stations.

Gmail Compose, send, view, or search your email from your phone or

computer.

Google Search the web, see your information cards, and adjust Google

settings, including privacy.

Maps Find your destination, explore locations.

Messages Send and receive text messages.

Apps 64

Moto Select available gestures for phone shortcuts, control notifications,

and go hands-free when you’re driving or at locations you choose.

News and Weather

Phone Make calls.

Photos Manage photos and upload them automatically to your private

Play Movies & TV Get movies and TV shows for instant viewing from Play Store.

Play Music Listen to your music collection (stored on your phone or streamed).

See headlines, weather, and information on your favorite topics and locations.

album.

Shop for new music. Create playlists, listen anywhere.

Play Store Get apps for your phone, as well as books, magazines, music, and

movies and access them from your computer or any Android device.

Settings Customize your phone settings.

Sheets Create, edit, and collaborate with others on spreadsheets.

Slides Create, edit, collaborate with others, and play presentations.

Apps

Wallpapers Change your wallpaper, get new ones, or automatically show a

new one every day.

YouTube Find, view, and upload videos to the web.

Get more apps

Don’t see what you need? Download more apps.

Tip: Swipe up and touch Search apps. Type the missing app's name to go to Play Store where you can install with one touch.

Get help for an app

1. Open the app.

Touch or .

3. Look for Help or Settings > Help.

Switch between recent apps

Touch to see your recently used apps.

Or, if you're using the navigation bar, swipe up on .

2. Do any of the following:

• Touch any app screen to return to it.

• Swipe left or right to see more apps.

• Swipe an app up to remove it from the list.

• To clear the list, swipe all the way right and touch CLEAR ALL.

Tips:

•

Touch twice to switch between your two most recently used apps. (If you're using the

navigation bar, swipe right on .)

• Use two apps at once with split screen.

Apps

Close apps

To get out of an app, touch to return to your home screen. Or, touch if you're using the

navigation bar.

You don't need to close apps. Android manages the memory and battery that apps use, so you don't need to worry about leaving apps open.

To remove apps from your recently used list:

Touch .

2. Do one of the following:

• To remove one app, swipe up to remove it from the list.

• To remove all apps, swipe right to the end of the list and touch CLEAR ALL.

Tips for using apps

• You can change the background color of your app list to be light or dark.

• You can print from many apps.

• Copy and paste text between apps with the clipboard.

• Tap & pay with your phone, using a payment app and NFC.

• To organize apps into groups on your home screen, use folders.

• Touch & hold an app's icon to see task shortcuts, if any. Touch a task to perform it. Or, drag

to your home screen to create a shortcut for that task.

•

Want to turn the flashlight on or off? Use quick settings ( or ). No app required.

• If you’re having problems with an app, try these troubleshooting steps.

Use two apps at once

Use split screen view

1. Open the first app.

Touch .

In the recent list, touch the app's icon, at the top of the app's preview, to see and .

Be sure to touch the app's icon instead of the preview, which opens the app.

Touch Split screen.

5. Select the second app to use.

Apps 67

Exit split screen view

Drag the black divider all the way up or down.

Use Picture-in-picture

With some apps, you can watch video in a small, movable frame while you do other things. Use it when navigating with Google Maps, too.

When you’re playing a video or navigating with Maps, touch .

The video (or navigation) shrinks.

2. You can drag the video (or navigation) anywhere on the screen.

• To return it to full size, touch it twice.

•

To close it, drag it to the bottom of the screen. Or, touch it, then touch .

•

To turn off Picture-in-picture for the app in use, touch it, then touch and turn Allow picture-in-picture off .

To see all apps that support Picture-in-picture:

1. Go to Settings > Apps & notifications > Advanced.

2. Touch Special app access > Picture-in-picture.

To turn off Picture-in-picture for an app, touch it and turn Allow picture-in-picture off .

Apps : Manage your apps

Install or update apps

Get apps from Google Play Store

Need a voice recorder, notepad, or compass? You can download more apps, in addition to pre-

loaded apps on your phone.

To download apps:

1. Open the Play Store app.

2. Browse by category or search.

3. Touch an item to see a description, read reviews, and download it.

You'll see in the status bar when the app has downloaded and installed successfully.

Tips:

•

To view Play Store apps you've installed on this phone, touch > My apps & games. Touch LIBRARY to see apps you've installed on other devices using the same Google

account.

•

To prevent accidental or unwanted purchases, touch > Settings > Require

authentication for purchases.

Get apps from other sources

Before downloading, do some research: check the app's rating and read lots of comments.

To download apps:

1. Open the Chrome app and go to the appropriate site to download the app.

If you see a warning, touch OK to continue.

You'll see in the status bar when the download completes.

2. Touch the download notification to install the app. Or, open the Files app to install it later.

3. When installing the app, be sure to review what information the app will access. If you don’t want the app to access this information, cancel the installation. For example, if you're installing an app that makes a shopping list, the app should not require access to your contacts.

Update Play Store apps automatically

Updating your apps gives you the latest features and improves security and stability. For best performance, apps are set to update automatically.

Apps : Manage your apps

If an app changes the information it wants to access on your phone, you will receive a notification to update the app manually and will be required to review and accept the new permissions.

To control when your apps are automatically updated:

1. Open the Play Store app.

Touch > Settings.

3. Touch Enable auto update.

4. Do one of the following:

• To save data charges on your cellular plan and update only when connected to Wi-Fi,

touch Auto-update apps over Wi-Fi only.

• To update using either Wi-Fi or cellular data, touch Auto-update apps at any time.

Data charges may apply.

Update Play Store apps manually

1. Open the Play Store app.

Touch > My apps & games.

3. On the UPDATES tab, touch Update all, or to update a specific app, touch Update next to its name.

4. Read the summary of what changed, then swipe down to review any changes to permission details, what information on your phone the app can access. If you agree, touch

Update.

Turn off Play Store auto-updates

To stop a specific app from updating automatically:

1. Open the Play Store app.

Touch > My apps & games.

3. Touch the INSTALLED tab, then touch the app's name.

Touch and turn off Enable auto update.

To stop all apps from updating automatically:

1. Open the Play Store app.

Touch > Settings.

3. Touch Enable auto update > Do not auto-update apps.

Apps : Manage your apps

Restore Play Store apps

If you uninstall an app you got from Play Store, you can reinstall it anytime. Have apps you use infrequently, such as a flight tracker? Delete them and easily reinstall when needed.

1. Open the Play Store app.

Touch > My apps & games.

3. Touch the LIBRARY tab for a list of every app you’ve downloaded.

4. Next to the app name, touch INSTALL.

If you have multiple Google accounts, touch and next to your account touch . Select the other account and repeat the process to restore apps downloaded in that account.

Manage or delete apps

Organize apps

To organize apps into groups on your home screen, use folders.

Control app permissions

The first time you use an app, and sometimes when you install or update it, you are asked to grant the app permission to access certain data and phone features. You can adjust these permissions any time.

To adjust permissions by app:

Touch & hold the app icon, then touch .

2. Touch Permissions.

3. Turn each permission on or off as needed.

Tip: To see how the app uses each permission, touch > All permissions.

You can also review each feature and adjust which apps have permission.

Use safe mode

Issues such as apps crashing, unexpected reboots, or fast battery drain could be caused by a third-party app. Use safe mode to start your phone with only the original software and apps. If the issues go away in safe mode, the problem is probably from a third-party app you downloaded.

To reboot in safe mode:

Apps : Manage your apps

1. Press & hold the Power button.

2. Touch & hold Power off. Then touch OK to restart in safe mode.

When it restarts, you'll see Safe mode across the bottom of the home screen and widgets will be disabled.

3. Use your phone and see if the problem has gone away. Remember, you won’t be able to use any downloaded apps.

If the problem goes away:

1. To exit safe mode, restart your phone.

2. One by one, uninstall recently downloaded apps. After each removal, restart your phone. See whether removing that app solved the problem.

3. Once you delete the problematic app, you can restore the other apps you removed during testing.

If the problem doesn't go away: Try these troubleshooting steps for phone performance issues.

Clear app's cache or data

Clearing the cache can free up phone memory, improve performance, and fix some problems with apps and web pages.

Touch & hold the app icon, then touch .

2. Do one of the following:

• To free up space by removing temporary files, touch Storage > Clear cache. Over

time, the cache builds up again, so repeat if a problem occurs.

• If problems still occur, then delete all data saved in the app by touching Storage >

Clear storage. Be careful - there’s no way to undo this.

Force stop apps

Force stop an app only if it seems to be causing a problem. To completely shut down an app, including any background services:

Touch & hold the app icon, then touch .

2. Touch Force stop.

Delete apps you installed

You can delete (uninstall) apps that you downloaded. For many pre-loaded apps, you can disable but not delete them.

1. Touch & hold the app's icon.

Apps : Manage your apps

2. Do one of the following:

•

Drag the icon up and drop it on . This removes the app and frees storage space.

•

If you don't see a delete option, touch & hold the app icon, then touch > Disable.

Delete apps installed by others

If you are the owner of the phone and share it with users or guests, you can uninstall apps they installed. Although their apps don’t appear in your app tray or on your home screen, they do reduce available storage space.

1. Go to Settings > Apps & notifications > App info.

Apps installed by others show the message Not installed for this user.

2. Touch the app name.

Touch > Uninstall for all users.

Back up apps and settings

You can use your Google account to back up:

• App data

• Call history

• Phone settings (wallpaper, Wi-Fi passwords, default apps)

• SMS text messages

To back up apps and settings:

1. Go to Settings > System.

2. Touch Backup.

3. Turn on Back up to Google Drive.

4. If you have multiple Google accounts, touch Account to select an account.

Protect against harmful apps

Scan phone for harmful apps

Play Protect helps keep your phone secure by automatically scanning your phone to check for potentially harmful apps.

If Play Protect finds a potentially harmful app, it stops the app from running and warns you so you can uninstall it.

Apps : Manage your apps

To see the results or to rescan:

1. Open the Play Store app.

Touch > My apps & games.

3. Do any of the following:

•

To see the results of latest scan, on the UPDATES, look at the message next to .

•

To rescan your phone, touch .

If your phone seems slow

If you’ve scanned your phone to confirm there aren’t any potentially harmful apps but your phone seems slow, try these troubleshooting steps.

Pin your screen

Turn on screen pinning

Use screen pinning to keep the current screen or app in view until you unpin it. For example, you can pin a game and your child cannot navigate anywhere else on your phone.

You can set up a pattern, PIN, or password required to unpin the screen.

1. Go to Settings > Security & location > Advanced > Screen pinning.

2. Turn screen pinning on.

3. By default, you must always enter your pattern, PIN, or password when unpinning a screen. If you don't want this security before accessing your other phone screens, turn this option off.

Pin a screen

1. Make sure you've turned on screen pinning in Settings .

2. Open an app and go to the screen you want to pin.

Touch .

4. Touch the icon of what you want to pin.

Touch .

Unpin a screen

Touch & hold and at the same time.

Apps : Manage your apps 74

2. If you required a pattern, PIN, or password when you turned on pinning, enter it to unlock the phone.

Apps : Search and web browser

Search the web

Search with the widget

To type your search term:

1. Touch the Search widget.

2. Start typing a search term.

As you type, suggested terms appear.

3. Touch a suggestion to search for it.

Search from anywhere

You don't have to leave your current app to search for the info you need. Use Google Assistant from any screen to get search results and options for your next action.

To search:

1. Say “OK, Google” or “Hey, Google”. (Be sure you've set up the launch phrase.)

Or touch & hold .

2. Tell the assistant what you're looking for. For example, search for a local restaurant by saying “Find [restaurant name].”

3. Below the search result, touch options for related actions: make a call, get directions, read reviews, and more.

Search history must be turned on to use Google Assistant.

For more help with Google Assistant, read Google's support information.

Search from Gboard

When you're typing with the onscreen keyboard:

Touch above the keys.

2. Start typing a term in the search bar.

3. Touch a result to share its link, or touch one of the additional suggested searches for more information.

If you don't see on your keyboard:

1. Go to Settings > System > Languages & input > Virtual keyboard.

Apps : Search and web browser

2. Touch Gboard > Search.

Turn Show "Search and more" button on .

Search for nearby phone numbers

To find and call a nearby business:

Open the Phone app.

Touch .

3. Say or type the name of place to call, or a search term about the place (for example, “restaurant”).

You’ll see a list of nearby search results.

4. Touch the place to dial its number.

If it doesn't work:

• Make sure Location is enabled.

•

Touch > > Settings and turn Nearby places on.

Use SafeSearch

To help prevent adult content from appearing in your search results:

1. Open the Google app.

Touch > Settings.

3. Touch Accounts & privacy.

4. Turn on SafeSearch filter.

Delete Google search history

1. Open the Google app.

Touch > Settings.

3. Touch Accounts & privacy.

4. Touch My Activity.

Touch > Delete activity by.

6. Select the timeframe and choose Search as the product.

7. Touch Delete.

You can also review, delete, and control other information Google collects about you.

Apps : Search and web browser

Use search engine other than Google

To use a search engine other than Google:

1. Search for “search engine” in Play Store and install one of the apps.

2. Open that app to search.

3. Optionally:

• Delete the Google search widget from your home screen. If you can’t delete it, use a

different launcher for your home screen that doesn’t include the widget.

• Install a browser to replace Chrome and make it your default browser.

• Turn off Google’s collection of your information.

Search your phone

Search contents of your phone

1. Touch the Search widget.

2. Enter a search term.

On the search results page, under , swipe left and change ALL to PERSONAL.

If you're not seeing results:

1. Open the Google app.

Touch > Settings.

3. Touch Personal.

4. Make sure that everything you want to include in your searches is checked.

Find an app

1. Swipe up from the bottom of the home screen to open your app list.

Touch Search apps.

3. Type the app's name.

4. If the app is on your phone, touch its icon to open it.

If the app isn't on your phone, touch SEARCH FOR MORE APPS to go to Play Store and install with one touch.

Apps : Search and web browser

Find your phone number

1. Go to Settings > System.

2. Touch About phone > Phone number.

Find photos, videos, files

To find photos or videos on your phone, use the Photos app.

To find downloaded files, use the Files app.

Use camera to scan and search

Scan QR codes and barcodes

Scan QR codes or barcodes with your camera. Then use the scanned information.

Open the Camera app.

2. Place the viewfinder over the item to automatically begin the scan.

3. Touch an icon:

To do this Touch

View website.

Start web search.

Copy information to clipboard to be pasted into an email, text, or elsewhere.

You can also scan documents and save them as PDFs to print or share using Drive .

Translate text with camera

Use the Translate app to translate signs and text as you view them with the camera.

1. Open the Translate app.

If you don’t have this app, you can install it from Play Store.

Use to select the languages (to/from) for translation.

Apps : Search and web browser

Touch .

4. Frame the text, holding the phone steady.

The camera scans and translates in the viewfinder.

Browse websites

Visit and bookmark websites

Your phone connects to your carrier's cellular network or to a Wi‑Fi network to access the internet. To save data charges on your cellular plan, use a Wi‑Fi connection.

Open the Chrome app.

2. Go to a site by touching the bar at the top and typing the address.

3. On a web page:

•

To bookmark it, touch > .

Or, touch > Add to Home screen to put a shortcut on your home screen.

•

To search for text on that page, touch > Find in page.

• To open a link, touch it.

• To see options for opening a link in a new tab and copying or sharing a link, touch &

hold the link.

•

To print the page, touch > Share > Print. Be sure you set up your print service.

To return to the previous page touch .

To learn more about browsing or managing bookmarks, open Chrome and touch > Help &

Feedback.

Open and switch browser tabs

In the Chrome app:

•

To switch tabs, touch the switcher icon .

•

To open a new tab, touch touch the switcher icon , then touch .

Browse privately with incognito tabs

If you don’t want Chrome to remember your activity, use incognito tabs.

To open a new incognito tab with one touch from your home screen, add a task shortcut:

Apps : Search and web browser 80

Touch & hold .

Drag to a blank space on your home screen.

To close all incognito tabs:

1. Swipe the status bar down.

Touch .

Clear browsing history

Open the Chrome app.

Touch > History.

3. Touch CLEAR BROWSING DATA.

You can also review and delete your search history.

Change default browser

You can download other browsers from Play Store. After you've installed one, you can make it your default browser.

1. Go to Settings > Apps & notifications.

2. Touch Default apps > Browser app.

3. Touch the app to use.

Fix a problem

For problems with Chrome, read Google's troubleshooting information.

Apps : Text messaging

About text and multimedia messages

Text messages - SMS

SMS (Short Message Service) messages contain text only. One text message can contain 160 characters; when you near the limit, a counter appears. If you type more, your message is sent in a series of SMS messages.

You can send one SMS message to multiple people, and replies are delivered in separate, not group, conversation threads (unless you and your recipients have group messaging enabled).

SMS messages are included in most carriers' text messaging plans and do not use cellular data.

Multimedia messages - MMS

MMS (Multimedia Messaging Service) messages can include unlimited text plus a photo, picture slideshow, video, or sound file.

You can send one MMS message to multiple people using group messaging, containing text only or text and media, and replies are delivered in group conversation threads to each person in the group.

MMS messages use cellular data and require a cellular data plan or pay-per-use payment.

Group messaging

Group messaging lets multiple people carry on a group conversation. All replies from recipients are delivered to all recipients, in a group conversation thread.

Though you send one message to multiple recipients, you are charged for each message received. Group messaging:

• Converts multiple-recipient SMS messages to MMS for all who can receive them

• Is available for MMS messages only

Note: Recipients who cannot receive MMS messages receive SMS instead and, if media is attached, a link to download it over Wi-Fi (when offered by carrier). Replies are to the sender only, in an individual conversation.

If you don’t want to receive replies in group conversations, you can turn off group messaging in the Messages app.

Apps : Text messaging

Read, send, manage text messages

Read and reply to a text message

When you receive a text message with the Messages app, you'll see in the status bar.

Swipe the status bar down and touch .

2. Do any of the following:

•

To respond to the message, enter your response in the text box and touch .

• If the message is from an unassigned number, create a contact to associate a name

with that number.

• To open an attached photo, slideshow, or any type of attachment, touch it.

•

To save an attachment, touch & hold it, then touch .

•

To find a message, touch at the top of your message list and enter search terms.

•

To learn about something mentioned in the message, touch & hold . Google

Assistant shows details, apps, and actions related to the message's contents.

Tips:

• If you don't want multi-recipient SMS messages converted to MMS and want replies sent in separate conversations (threads) to you only, turn off group messaging.

• To protect your privacy, you can hide sensitive content for lock screen notifications.

Send text message

Open the Messages app.

Touch .

3. Enter recipients, then type the message.

4. Optionally:

•

To add an attachment, touch .

•

To add a smiley or other icons, touch on the onscreen keyboard.

Touch .

Tips for sending messages:

• To text your best friend with one touch from your home screen, add a task shortcut. Touch & hold and drag to your home screen.

Apps : Text messaging

•

To change the text message reply to incoming calls, open the Phone app and touch >

Settings > Quick responses.

Request text delivery reports

See whether recipients receive your messages by requesting delivery reports.

Open the Messages app.

Touch > Settings.

3. Do one of the following:

• If you have a single SIM, touch Advanced.

• If you have dual SIMs, touch the SIM.

Manage draft texts

When you begin composing a text message reply or a new message with recipients, it is saved in your message list as a draft until you send or delete it.

1. Open the message list and touch the conversation marked Draft.

2. Do one:

•

Finish composing the message and touch .

• Delete the characters in the text field to delete the draft.

Forward a text message

Open the Messages app.

2. Open the conversation.

3. Touch & hold the message.

Touch .

Copy text from a message

Open the Messages app.

2. Open the conversation.

3. Touch & hold the message.

Touch .

You can now paste it elsewhere, like in an email you're composing.

Apps : Text messaging

Delete or archive texts

When you delete a message, you also delete any attached photos or videos. If you want the attachments, be sure to save them before deleting the message.

• To delete a single message, open the conversation (thread) and touch & hold the message, then touch .

• To delete or archive all messages in a conversation, touch & hold the conversation, then touch to delete or to archive.

•

To delete or archive multiple conversations, touch & hold each conversation, then touch or .

•

To see archived messages, touch > Archived.

Fix a problem

If you’re having problems, try these troubleshooting steps.

Add attachments

Attach files to text message

You can attach saved pictures and videos, or take one right from your message that has an optimized, reduced file size.

Open the Messages app.

2. Compose a reply or a new message.

Touch .

4. Choose the type of attachment (such as photo, emoji or GIF, your location, a recording).

To learn more, touch > Help & Feedback in the Messages app.

Touch .

Send contact as text message

Open the Messages app.

In the message list, touch the contact's icon to open the contact's information. (Touch the icon, not the name. Touching the name opens the conversation instead of contact

information.)

Touch > Share.

Apps : Text messaging

4. Touch the recipient's name, or touch Messages to start a new message.

Touch .

Fix a problem

If you're having trouble attaching files, check that:

• Cellular data is turned on.

• Your data plan supports MMS (multimedia messages).

Save attachments from text message

If you received an attachment to a text message, you can save it on your phone. In the message, just touch & hold the attachment, then touch to save it.

To view the saved attachment:

•

For photos or videos, open the Photos app and touch > Device folders > Download.

• For other attachments, open the Files app.

If you do not save a photo or video from a message, it is kept within the message only. So, if you delete the message, you also delete the attachment. (You can try to recover recently deleted messages.)

Turn group messaging on or off

Group messaging allows conversation participants to reply to all recipients in a single thread. If you do not want multi-recipient SMS messages converted to MMS and want replies sent in separate threads only to you, turn off group messaging.

This feature is not available in all countries.

To adjust the group messaging setting:

In the Messages app, touch > Settings > Advanced.

2. Do one of the following:

• If you have a single SIM, touch Advanced.

• If your phone allows dual SIMs, touch the SIM you use for text messaging.

3. Check or uncheck Group messaging.

Apps : Text messaging

Change default messaging app

You can download additional messaging apps from Play Store. After you've installed one, you can make it your default messaging app.

To select a different app to send and receive text (SMS) and multimedia (MMS) messages:

1. Go to Settings > Apps & notifications.

2. Touch Default apps > SMS app.

3. Touch the app to use.

Control notifications for text messages

If you use the Messages app:

Open the Messages app.

Touch > Settings.

3. If you have dual SIMs, touch General.

4. Touch Notifications and turn notifications on or off, change the sound, and add or remove vibration.

If you use a different messaging app:

1. Touch & hold the app's icon.

Touch App info > Notifications.

3. Make changes.

Tip: In your phone settings, you can prevent interruptions by restricting text message notifications during hours you specify or from specific people.

Change text message reply to incoming calls

When your phone rings, you can drag towards to see a list of quick responses you can send by text message instead of answering the call.

To edit these quick responses:

Touch .

Touch > Settings.

3. Touch Quick responses.

Apps : Text messaging

4. Touch one of the responses to edit it.

Get text messages on your computer

Set up Messages for web

If you use the Messages app on your phone, you can see and send text messages on your computer.

Pair your computer and the Messages app on your phone by scanning a QR code:

• The QR code is unique to that computer.

• You can set up multiple computers, getting individual QR codes, but only one is active at a time.

To set up a computer:

1. Be sure your phone and computer are connected to the internet.

On your phone, open the Messages app and touch > Messages for web.

3. On your computer, go to https://messages.android.com. To remember this computer and stay signed in to Messages, turn the slider on .

4. Follow onscreen instructions to scan the QR code on the web page with your phone.

Once paired, you'll see your latest conversations in your computer's browser.

See and send messages

When you have unread messages, you'll see a red notification and number of unread messages in the browser tab on your computer.

To send messages from your computer, your phone must be on and connected to the internet.

Usual carrier fees for sending text messages from your phone also apply to messages sent from your computer.

Sign out of Messages for web

If you don’t use Messages on a paired computer for 14 days, you’re automatically signed out from that computer for security reasons.

If you're using a shared or public computer, sign out when you're done.

To sign out from your phone:

Open the Messages app.

Touch > Messages for web.

Apps : Text messaging 88

3. Do one of the following:

•

Touch next to an individual computer to sign out of it.

• Touch Sign out of all computers.

To sign out from the computer, at the top of the message list, click .

Apps : Email

Read, send, manage emails

Read email

If you've set up email, you’ll start receiving emails after your account syncs with your phone. When you receive an email notification, you'll see in the status bar.

1. To open email from a notification, swipe the status bar down and touch the notification:

• A single email notification opens the message directly.

• A multiple email notification opens the email list; touch an email to open it.

If you dismiss the notification and want to view the email later, open the Gmail app.

2. Do any of the following:

•

To view other folders, touch from your email list.

•

To learn about something mentioned in an open email, touch & hold . Google

Assistant shows details, apps, and actions related to the email's contents.

• Attachments appear at the end of the email. You can view or save them.

• You can print emails from your phone.

Reply to or forward an email

1. Swipe to the end of the email to see all options:

•

To reply to the sender only, touch .

•

To reply to the sender and all recipients, touch .

•

To forward an email, touch .

2. Enter your message.

To copy someone on the email, in the To field, touch .

Touch .

Send new email

Open the Gmail app and touch .

Or, touch & hold , then touch Compose. (If you send lots of emails, add a task shortcut. Drag Compose to your home screen.)

2. Enter the recipient and your message.

To copy someone on the email, in the To field, touch .

Apps : Email

Touch .

Add attachment to email

In the email you're composing, touch > Attach file.

2. Browse to the file, and touch it to add it to the email. The attachment appears at the bottom of the email.

Find emails

When you open the Gmail app, you see your Inbox:

•

To view sent email, drafts, recently deleted email, and other categories, touch .

• If you don't see emails listed after you touch a category, swipe down on the screen to sync it.

To search for emails, touch at the top of your email list and enter search terms, like the topic or the sender's name.

Delete emails

To delete an open email, touch .

To delete multiple emails, go to your email list, touch & hold each message to delete, then touch

To delete large quantities of email, sign into your email account on your computer, and see your email provider's help for more information.

Tips:

• To delete attachments that you saved from emails, use the Files app.

• You can also remove email accounts from your phone.

Learn more

For more help with Gmail, read Google's support information.

For help managing email from other providers, sign into your email account on your computer and look for the provider's instructions.

Apps : Email

View email attachments

View attachments

Attachments appear at the end of an email.

To view or play the attachment, touch it.

If you see a message that you can't open the attachment type, most file types have a free viewer that you can use. In Play Store, search for the file type, then select and download an app.

Save attachments from email

To save an attachment, in the email touch > Save.

To view saved attachments later, open the Files app.

Delete attachments saved from email

1. Open the Files app.

2. Touch Browse > Downloads.

3. Do one of the following:

• To select one item, touch & hold it.

• To select multiple items, touch & hold the first one, then touch the others.

Touch .

Prevent previews of attachments

Attached photos or videos appear as thumbnails, showing a preview.

To see a generic thumbnail instead of a preview thumbnail until you open the file:

Touch > Settings, then touch the account name.

2. Uncheck Download attachments.

Preview inboxes from home screen

To preview your inboxes, open emails, or quickly start a new email, add the Gmail widget to your home screen.

With the widget, you can:

• Open a message. Touch the message.

Motorola Moto G7 Plus User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Set up phone

Insert and remove SIM and SD cards

Manage dual SIMs

Add or remove accounts

Set up voicemail

Set up email

Make it yours

Visual assistance

Hearing assistance

Dexterity assistance

Use accessibility shortcuts

Learn the basics 14

Hardware diagram

About your home screen

About your lock screen

If this is your first smartphone

If you had an iPhone

About your Google account

Status bar icons

Phone terms you should know

Learn gestures

Use navigation bar

View notifications

Use voice commands

Use quick settings

Wake or put screen to sleep

Adjust volume

Turn flashlight on and off

Use onscreen keyboard

Adjust keyboard vibrations

Cut, copy, paste text

Use voice typing

Fill in forms automatically

Get turn-by-turn directions

Take screenshots

Change wallpaper

Customize your Favorites tray

The Favorites tray at the bottom of the home screen gives you one-touch access to your most­used applications. You can customize these app shortcuts.

Add widgets, shortcuts, or folders

Remove widgets, shortcuts, or folders

Use Time and Weather widget

Remake your home screen with launchers

Use a screen saver

Set screen lock

Add message to lock screen

Set ringtones

Avoid interruptions with Do Not Disturb

Silence power on sound

Stop phone from speaking

Turn off charging sounds

Apps 62

About your apps

Use two apps at once

Install or update apps

Manage or delete apps

Protect against harmful apps

Pin your screen

Search the web

Search your phone

Use camera to scan and search

Browse websites

About text and multimedia messages

Read, send, manage text messages

Add attachments

Save attachments from text message

Turn group messaging on or off

Change default messaging app

Control notifications for text messages

Change text message reply to incoming calls

Get text messages on your computer

Read, send, manage emails

View email attachments

Preview inboxes from home screen

The Favorites tray at the bottom of the home screen gives you one-touch access to your mostused applications. You can customize these app shortcuts.