Motorola Moto G7 Plus User Guide
Moto G7 Plus
en-us
© 2019 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or
registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of
Lenovo. Google, Android, Google Play and other marks are trademarks of Google LLC.
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all areas; additional terms, conditions and/or charges may apply. Contact your service provider
for details.
All features, functionality, and other product specifications, as well as the information contained
in this help content, are based upon the latest available information and believed to be accurate
at the time of release. Motorola reserves the right to change or modify any information or
specifications without notice or obligation.
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Some images in help content are examples only.
Moto G7 Plus ii
Contents
Set up phone 1
Insert and remove SIM and SD cards
Manage dual SIMs
Add or remove accounts
Set up voicemail
Set up email
Make it yours
Accessibility settings 8
Visual assistance
Hearing assistance
Dexterity assistance
Use accessibility shortcuts
Learn the basics 14
Hardware diagram
About your home screen
About your lock screen
10
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3
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8
New to Android? 18
If this is your first smartphone
If you had an iPhone
About your Google account
Status bar icons
Phone terms you should know
Get around 29
Learn gestures
Use navigation bar
View notifications
Use voice commands
Use quick settings
Wake or put screen to sleep
Adjust volume
Turn flashlight on and off
Work with text 40
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Use onscreen keyboard
Adjust keyboard vibrations
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Moto G7 Plus iii
Cut, copy, paste text
Use voice typing
Fill in forms automatically
Get turn-by-turn directions
Take screenshots
Personalize your phone 46
Home screen 46
Change wallpaper
Customize your Favorites tray
Add widgets, shortcuts, or folders
Remove widgets, shortcuts, or folders
Use Time and Weather widget
Remake your home screen with launchers
Lock screen 53
Use a screen saver
Set screen lock
Add message to lock screen
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Sounds 57
Set ringtones
Avoid interruptions with Do Not Disturb
Silence power on sound
Stop phone from speaking
Turn off charging sounds
Apps 62
About your apps
Use two apps at once
Manage your apps 68
Install or update apps
Manage or delete apps
Protect against harmful apps
Pin your screen
Search and web browser 75
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Search the web
Search your phone
Use camera to scan and search
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Moto G7 Plus iv
Browse websites
Text messaging 81
About text and multimedia messages
Read, send, manage text messages
Add attachments
Save attachments from text message
Turn group messaging on or off
Change default messaging app
Control notifications for text messages
Change text message reply to incoming calls
Get text messages on your computer
Email 89
Read, send, manage emails
View email attachments
Preview inboxes from home screen
Add email signature
Control email notifications
79
81
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Calendar app 93
About the calendar
Find calendar events
Create and manage events
Control notifications for calendar events
Clock app 96
Set alarms
Use timer or stopwatch
Set date and time
Moto app 100
About the Moto app
Shrink screen for one-handed use
Use phone hands-free
Preview notifications when screen sleeps
Photos app 105
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Share photos and videos
Upload photos and videos
105
105
Moto G7 Plus v
Calls, contacts, voicemail 107
Phone calls 107
Answer calls
Make calls
During a call
Make video calls
Make conference calls
Block calls and SMS
Turn on call waiting
View and delete call history
Contacts 116
Add contacts
Edit or delete contacts
Star your favorite contacts
Sort contacts
Share contacts
Voicemail 121
Use voicemail
Send all calls from contact to voicemail
107
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116
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118
118
119
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122
Music 123
Listen to radio
Listen to music
Transfer music files
Connect a MIDI device
Battery 128
Charge phone
Extend battery life
Use Battery Saver mode
Storage 131
About storage options
Manage phone storage
Manage SD card
Find downloaded files
123
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128
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130
131
131
133
133
Moto G7 Plus vi
Recover recently deleted files
Upload music to cloud
Upload photos and videos
Scan documents and make copies
Network and internet 138
Connect with Wi‑Fi
Use Airplane mode
Control data usage
Share your internet connection
Connect to VPNs
Connected devices 145
Connect with Bluetooth™
Tap & pay with NFC
Share or receive with NFC
Cast your screen to TV
Transfer files between phone and computer (USB)
Print from your phone
About wireless sharing
134
135
135
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148
149
150
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153
Other settings 156
Apps & notifications 156
Change app settings
Manage notifications
Turn emergency alerts off/on
Display 160
Stop automatic rotation
Adjust screen colors at night
Adjust screen brightness
Change font and display size
Change background color
Change screen timeout
Security & location 163
About security
Protect against harmful apps
Set up lost phone features
156
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Moto G7 Plus vii
Lock and unlock phone 165
Set screen lock
Unlock with trusted devices
Unlock with your face
Unlock at trusted places
Keep phone unlocked while it's on you
Unlock with voice commands
Use fingerprint security
Use location services
Lock SIM card
Accounts 176
Add or remove accounts
Sync accounts and apps
Manage your personal information
System 180
Set up emergency information
Record your IMEI number
Find legal and product information
Use multiple languages
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Users and guests 182
Share your phone
Add, modify, remove users
Add or delete guest
Fix a problem 185
Hardware issues 185
Phone is slow or unstable
Phone feels warm or hot
Phone won't turn on
Phone restarts or crashes
Screen is frozen or won't respond
Call and SIM issues 189
Problems making/receiving calls
Problems during calls
182
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Battery issues 194
Charging problems
Battery drains too fast
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Moto G7 Plus viii
Bluetooth, Wi-Fi, USB issues 196
Bluetooth problems
Wi-Fi problems
Can't transfer files or connect to computer
Account and sign-in issues 201
Forgot unlock code
Can't sign in to Google
Account sync issues
App issues 203
App or widget problems
Messaging problems
Camera problems
Maintenance procedures 208
Update Android software
Reset Wi-Fi, cellular data, and Bluetooth
Reset phone
Get more help
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Set up phone
Insert and remove SIM and SD cards
Replace SIM or SD card
1. If you are removing an SD card, unmount it first ( Settings > Storage).
2. Insert the tool into the hole in the tray and gently push to pop it out.
1
3. Insert or remove the cards as needed.
To use an SD card:
To use two SIM cards (dual-SIM models only):
4. Push the tray back into the phone.
Set up phone
Format SD card
To format your SD card:
1. Touch the SD card notification for the card you inserted.
2. Follow the onscreen instructions.
Learn more about managing your SD card.
2
Manage dual SIMs
This information applies only to phones that support dual SIM cards and have both cards
inserted.
About dual SIMs
When two SIMs are inserted:
•
You see at the top of the home screen. If you see , troubleshoot the issue.
• Both SIMs can make and receive calls and text messages.
• Only the owner of the phone (not additional users or guests) can access dual SIM settings.
Set up SIM profile
Set SIM options based on how you expect to use the cards:
1. Go to Settings > Network & internet > SIM cards.
2. Select the option that best meets your needs:
• Smart SIM: Automatically select SIM for voice calls based on your call history. In
Brazil, selection is also based on your contact's carrier.
• Personal and Work: Use one SIM for personal and the other for work-related voice
calls.
• Manual: Choose which SIM to use for voice calls, for data, and for SMS.
3. Follow onscreen instructions to complete setup.
Set up phone
Change SIM profile
1. Go to Settings > Network & internet > SIM cards.
2. Touch Dual SIM usage profile.
3. Select a different profile and touch CHANGE PROFILE.
4. Select a new profile.
5. Follow onscreen instructions to complete setup.
To keep the same profile but adjust options for data, SMS, voice calls, video calls, or contacts:
1. Go to Settings > Network & internet > SIM cards.
2. Touch each preferred SIM and contact option to change.
Change SIM name, color, ringtone
3
When two SIMs are inserted, you'll see them referenced in apps like Contacts, Messages, and
Phone. The SIM name shows your carrier and, if you're using the Personal and Work profile,
shows which it’s assigned to, but you can rename it. You can also change SIM icon color to
make them easy to differentiate.
1. Go to Settings > Network & internet > SIM cards.
2. Touch the SIM to change.
3. Change settings as needed:
• To rename a SIM, touch SIM name, then type a new name.
• To change icon color, touch Color, then touch a color.
• To change the SIM's ringtone, touch Phone ringtone, then select a ringtone.
Add or remove accounts
About accounts
When you set up your phone, you were prompted to add a Google account. If you skipped this,
be sure to set one up now so you can download apps from Play Store, get a customized
information feed, and take full advantage of the Calendar, Gmail, and other apps included with
your account.
You can also add other web accounts.
For each account, you can control which of its features and apps sync with your phone.
Set up phone
Add Google account
To add a Google account:
1. Go to Settings .
2. Touch Accounts > Add account.
3. Touch Google and follow the onscreen instructions to add an existing account or to create
a new one.
4. Once the account is added, Calendar , Contacts , and other account features and apps are
updated with information from that account. You can review and change what syncs with
your phone for that account.
Tip: Keep your apps up-to-date. To see if newer versions of the apps associated with your
Google account are available, open the Play Store app and touch > My apps & games.
4
Add non-Google account
You can add corporate email accounts, personal email accounts, or other accounts. Many
social networking accounts are automatically set up when you install the app.
1. Go to Settings .
2. Touch Accounts > Add account.
3. Do one of the following:
• Touch the type of account to add and follow the onscreen instructions. Learn more
about setting up email accounts.
• If you don't see the type of account you want to add, install the related app from Play
Store, then sign into your account through the app.
4. Once the account is added, account-related features and apps are updated with
information from that account. To review and change what syncs with your phone, touch
the account type, then account name.
Remove account
If you remove an account, information you synced will be removed from your phone, but it is not
deleted from your account.
To remove other accounts:
1. Go to Settings > Accounts.
2. Touch the account name.
3. Touch Remove account.
Set up phone
Tip: If you have trouble removing a corporate account, go to Settings > Security &
location > Device admin apps and remove the checkmark for the account, then try to
remove it again.
Set up voicemail
Set mailbox greeting
Your carrier provides and manages your voicemail.
To set your greeting:
1.
Touch > .
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2.
Touch & hold to dial into your mailbox.
3. Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for
instructions.
Change voicemail options
1.
Touch > > Settings.
(If you don't see , swipe down on the screen.)
2. Touch Voicemail.
3. Touch Advanced Settings.
4. Change any of the options:
• To change voicemail service from your provider to another voicemail service or app,
touch Service.
• To change the number dialed to access voicemail, touch Setup.
Set up email
Set up personal email
You can add multiple email accounts of the following types:
• Gmail
• Personal email from other providers (IMAP/POP)
Set up phone
If you added a Google account on your phone:
• When you open the Gmail app for the first time, you'll see your email for that account.
You're already set up.
•
To set up additional accounts, open Gmail and touch > Settings > Add account.
If you didn’t add a Google account to your phone and want to set up email for an IMAP/POP
provider (an address that's not Gmail):
1. Open the Gmail app.
2. Follow the onscreen instructions to enter your email address, password, and account
options.
If you have problems setting up the account, read Google's help for Gmail .
Set up corporate email
6
If you use Microsoft Office Outlook on your work computer, your phone can synchronize emails,
calendar events, and contacts with the Microsoft Exchange server. Before you start, you'll need
the following information from your company's IT department:
• Email address
• Email password
• Domain name
• Username
• Server name
• Security type/SSL settings
• Client certificate requirement
To set up corporate email:
1. Open the Gmail app.
2. Do one of the following:
• If this is your first time opening the Gmail app, touch Add an email address.
•
If you have been using Gmail with another account, touch , then next to your
account name, touch > Add account.
3. Touch Exchange and Office 365.
4. Follow the onscreen instructions to enter your email address, password, and other
information from your company's IT department.
Set up phone 7
Make it yours
Now that you're up and running (battery charged, contacts imported, accounts added), it's time
for fun:
• Set the wallpaper.
• Assign ringtones or photos to friends you call.
• Find some games.
• Play some music.
To protect your phone, be sure to:
• Set up a screen lock.
• Set up fingerprint security to unlock your screen safely and quickly with a touch.
• In case you ever lose your phone, set up Find My Device and record your IMEI number.
You'll probably also want to:
• Set up your Bluetooth and Wi-Fi connections.
• If you use multiple languages, set them up so they appear on your keyboard.
• Set your schedule for Do Not Disturb , to automatically silence your phone when you don't
want to be interrupted.
Tip: If you’ve forgotten your new number, go to Settings > System > About phone >
Phone number.
Set up phone : Accessibility settings
Visual assistance
Adjust colors if you’re color blind
1. Go to Settings > Accessibility.
2.
Touch Color correction and turn it on .
3. Touch Correction mode and choose an option.
How you see colors Option to choose
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It’s difficult to tell violet from blue. Yellow and green
appear redder.
Colors aren’t bright. Red, orange, and yellow appear
greener.
It’s difficult to tell yellow and red from pink. Blue
appears greener.
Color correction is an experimental feature and might not work correctly everywhere on your
phone.
Deuteranomaly (red-green)
Protanomaly (red-green)
Tritanomaly (blue-yellow)
Use magnification gestures and icon
You can magnify the screen by triple tapping it or by touching by the navigation buttons.
To enable these gestures and add the icon:
1. Go to Settings > Accessibility > Magnification.
2. Adjust settings as needed:
•
To use gestures to zoom in and out, touch Magnify with triple-tap and turn it on .
•
To add , touch Magnify with button and turn it on .
Then, use these gestures:
•
To zoom in/out, touch or triple-tap the screen.
•
To zoom temporarily, touch , then touch & hold anywhere on the screen. Drag to move
around the screen, then lift your finger to zoom out.
• To scroll while zoomed in, drag two fingers across the screen.
Set up phone : Accessibility settings
• To adjust the zoom, pinch fingers together or apart.
You can't zoom in on the keyboard or the buttons.
Tip: You can also adjust font and display size.
Hear or feel when you touch the screen
1. Go to Settings > Sound > Advanced.
2. Do any of the following:
• To hear a tone when you dial a number, turn on Dial pad tones.
• To hear a click when you lock or unlock the screen, turn on Screen locking sounds.
• To hear a click when you touch something on the screen, turn on Touch sounds.
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• To feel a vibration when you type on the keyboard, turn on Touch vibration.
• To hear a tone when your phone starts, turn on Power on sounds.
Hear notification sounds
You can assign a ringtone for notifications from specific apps.
You can also control sounds used to notify you of other events:
1. Go to Settings > Sound > Advanced.
2. To hear when your phone begins charging and reaches a full charge, turn Charging
sounds on .
Use TalkBack to read screens
Hear descriptions of everything you touch.
To enable TalkBack:
1. Go to Settings > Accessibility.
2. Touch TalkBack and turn it on.
3. Touch Settings and set the options you want.
Tip: To quickly turn TalkBack on/off, set up the accessibility shortcut.
When TalkBack is on:
• Touch an item. Your phone speaks the name.
Set up phone : Accessibility settings
• Start typing. Your phone speaks each number or letter.
• Drag status bar down. Your phone speaks all of the notifications.
• Open a message, file, or book. Your phone reads the text out loud.
To control TalkBack volume:
•
Press a Volume button to open volume settings, then use the slider to adjust the level.
• Or, during voice readout, repeatedly press the Volume up or down buttons.
Tip: To learn about navigating with Explore by touch, go to Settings > Accessibility >
TalkBack > Settings > Help & Feedback.
To silence readout and turn off TalkBack:
1. Swipe down and right on the screen.
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2. Touch Pause feedback, then touch it again twice.
3. Touch OK twice.
4. Go to Settings > Accessibility.
5. Touch TalkBack and turn it off.
More assistance
You can also:
• Use voice commands
• Dictate text for messages
Hearing assistance
Turn on video captions
1. Go to Settings > Accessibility.
2.
Touch Captions and turn captions on .
3. Specify options (language, text size, and style) for closed captioning.
Use hearing aids
To improve compatibility with hearing aids and reduce sound feedback:
1.
Touch .
Set up phone : Accessibility settings
2.
Touch > Settings > Accessibility.
3.
Turn Hearing aids on .
Set up TTY device
For text-based communication, you can use text messaging and email.
If you prefer to connect to a TTY device:
1.
Touch .
2.
Touch > Settings > Accessibility > TTY mode.
3. Select a mode:
• TTY Full: Type and read text on your TTY device.
• TTY HCO: Type text on your TTY and listen to voice replies on your phone.
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• TTY VCO: Speak into your phone and read text replies on your TTY.
4. Connect your phone and TTY with the audio cord that came with your TTY. Use the USB-C
adapter that came with your phone.
Dexterity assistance
External switch or keyboard
If you’re unable to use a touchscreen, Switch Access lets you control the phone using external
switches or keyboard keys to select items, scroll, enter text, and more.
To use Switch Access, you must have one of the following:
• An external switch. USB or Bluetooth switch devices send keystroke signals to your
phone.
• An external keyboard. Standard USB or Bluetooth keyboards can work as switch devices
by assigning one or more keys to actions.
Connect the external device to your phone using the manufacturer’s instructions. Learn more
about connecting with Bluetooth.
Set up Switch Access
1. Go to Settings > Accessibility.
2. Touch Switch Access > Settings.
3. Touch Open setup guide.
Set up phone : Accessibility settings
4. Follow onscreen instructions to select:
• Number of switches
• Scanning options
• Switch assignments
To adjust Switch Access later:
1. Go to Settings > Accessibility.
2. Touch Switch Access > Settings.
3. Adjust options.
Use Switch Access
• To start scanning and highlighting items on the screen, press the assigned switch or key.
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• To select a highlighted item, press the assigned switch or key, then press the switch or key
assigned to select options.
Use accessibility shortcuts
Use accessibility menu
Get quick access to an accessibility menu that gives you better control of your phone.
To add the icon:
1. Go to Settings > Accessibility.
2. Touch Accessibility Menu.
3.
Turn Use service on .
To use the menu:
1.
At the bottom of the screen, touch .
If you've set other accessibility tools to use this icon, touch & hold it to switch between
tools.
2. Choose an option from the menu.
Use Volume to control accessibility feature
You can use the Volume buttons to turn an accessibility feature of your choice ( TalkBack ,
Switch Access ) on or off.
To enable the shortcut:
Set up phone : Accessibility settings 13
1. Go to Settings > Accessibility.
2.
Touch Volume key shortcut and turn it on .
3. To change the accessibility feature associated with the shortcut, touch Shortcut service.
4.
To use the Volume buttons from the lock screen, turn Allow from lock screen on .
To use the shortcut:
Press and hold the Volume Up and Down buttons at the same time for three seconds.
You'll hear confirmation that the feature has been turned on or off.
Learn the basics 14
Hardware diagram
1. Microphone
2. Tray for SIM and SD card
3. Proximity sensor
4. Earpiece
5. Front camera
6. Volume up/down button
7. Power button
8. Speaker
Learn the basics 15
1. Back cameras
2. LED flash
3. Fingerprint sensor
4. Microphone
5. Headset jack
6. USB-C/Charger
7. Speaker grill
About your home screen
You see the home screen when you turn on and unlock your phone or touch .
You can add more pages to the right as needed. To add a page, drag an app shortcut or widget
to the edge of an existing page and place it on the new page.
Swipe right or left to move between pages.
Here are the parts of your home screen:
Learn the basics
16
1. Status bar: Displays the time and icons that tell you about your phone's battery and
network connections. Swipe down to see your notifications and quick settings.
2. Widget: You can add widgets to your home screen for quick access to information or
frequent tasks.
3. Shortcut: You can add shortcuts to open apps or web pages you use frequently.
4.
App list: Swipe up from the bottom of the screen to see the list of all your apps.
5. Favorites tray: Provides one touch access to your most-used apps from any home screen
page. You can customize which apps appear here. To open the list of all your apps, swipe
up from the bottom of the home screen.
6. Navigation:
takes you back one screen.
returns you to the home screen from any app.
lets you switch between recent apps.
lets you open an accessibility menu. Appears after you enable accessibility settings.
Note: If you're using the navigation bar, the icons are hidden. To restore
these icons, turn off the navigation bar.
7. Folder: Add folders to organize app shortcuts.
Learn the basics
If you want an entirely new look and feel for your home screen, you can use a different
launcher. For a less drastic renovation, just change the wallpaper.
17
About your lock screen
The lock screen appears when you're using a screen lock and you turn on or wake your phone.
Tip: If you're using Moto Display , you'll see those notifications before you get to your lock
screen.
From the lock screen, you can:
• View and respond to notifications. Double touch one to open it.
• Open your quick settings. Swipe down from top of screen.
•
Start a voice search. Swipe right.
•
Open the camera. Swipe left.
• Go into Lockdown . Temporarily turn off notifications and fingerprint unlocking.
You can customize your lock screen to:
• Control which notifications, if any, appear.
• Add your name or a short message.
Learn the basics : New to Android?
If this is your first smartphone
Welcome to the world of smartphones! Prepare to be impressed with all the ways you can
organize and stay connected to the people and things most important to you. Check out these
tips for a smooth start.
Learn the basics
Your smartphone is, after all, a phone for making and answering calls. But it also has a
keyboard for sending texts and emails and a camera for taking photos and videos.
The status bar on your home screen displays the time and icons that tell you about your
phone's battery and network connections.
Get apps
18
Your smartphone comes with many fun and useful apps, but you can really unlock its power by
installing apps that suit your lifestyle. Go to Play Store to explore free and paid apps that help
you be more productive, organized, informed, in touch, and entertained.
Play Store also offers music, movies, TV shows, and books.
Protect your phone
You carry your phone around with you, and accidents happen; phones get lost sometimes. So
set up some security and prevent heartache if you and your phone become separated.
Set up a screen lock. This is your first line of defense in keeping your sensitive information
safe. Prefer numbers, shapes, words? Set up a PIN, pattern, or password required to unlock
your phone.
A screen lock doesn't prevent you from immediately answering a call or accessing your camera.
Display your owner info. On your lock screen, you can discreetly display a “please return”
message with some of your contact info so that, if your phone is lost, someone can to return it
to you.
Enable lost phone features. For peace of mind, check out Find My Device , in case you ever
need to remotely locate and lock or erase your phone.
Personalize your phone
While changing your wallpaper is probably your first customization, don't stop there. Be sure to
explore your Settings to set ringtones, font sizes, data usage preferences, keyboard
preferences, and much more. It's a great way to learn many of your phone's capabilities while
customizing it to suit your needs.
In most apps you can touch or for app-specific settings. Be sure to see what options are
available to you there, too.
Learn the basics : New to Android?
19
Manage cellular data
Understand your data usage. Keep an eye on your data usage and learn how to make the
most of it. See which apps use large amounts of data and adjust their settings if you want. You
can stop auto-syncing over your carrier's network from quick settings by toggling the data
connection off.
Use Wi-Fi to conserve cellular data. When you connect to a Wi-Fi network, your data will
auto-sync over its connection instead of your carrier's network, saving cellular data for when
you need it. From quick settings, toggle the Wi-Fi connection on.
Useful to know
Tell your phone what to do. Use your phone hands-free with voice commands. Tell it to
navigate you, and listen to it speak the directions to you as you drive--it'll even reroute you if
you've gone off course. Tell it to set alarms, find information on the web, make calls. Dictate
instead of typing text.
Never miss a photo opportunity. Automatically open the camera right from your lock screen.
Just twist your phone twice. Or, swipe left. You can automatically back up your photos and
videos with your Google account or with other photo sharing apps available from Play Store .
Store your stuff. Save your internal storage for apps by using an SD card to store photos,
videos, and music. You can open stored items in associated apps, like Photos to see your
photos and videos. It's simple to move items stored on your phone to a computer using the USB
cable packaged with your phone.
For even more storage space, plus the ability to access your media and files from any internet
connected device (phone, computer, tablet), your new phone gives you access to cloud
storage. Your Google account provides you free cloud storage on Drive, which has its own app
and is also available from the menu throughout other apps.
When you know you'll have a weak connection or no connection, many of your apps let you pin
cloud items, temporarily storing them on your phone. You can unpin when you're done to keep
phone memory free.
Wi-Fi hotspot. You can share your phone's data connection as a Wi-Fi hotspot or directly tether
your phone to a computer for internet access. If you have other devices that need an internet
connection (for example, a laptop, tablet, or other phone), you can use your phone as a Wi-Fi
hotspot.
Reboot phone. In the unlikely event that your phone becomes unresponsive, frozen, shows
blank or black screen, or does not respond to the Power button, you can reboot it. Press and
hold the Power button for 7 - 10 seconds. The phone will restart normally.
Certain features, services, and applications are network or carrier dependent and may not be
available in all areas.
Learn the basics : New to Android?
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If you had an iPhone
Welcome to Android! Here are some differences between your old iPhone and your new phone.
Your assistant: You've retired Siri. Now, find info and get things done with Google Assistant.
Just set up “OK, Google”. Then ask for info or help with everyday tasks.
Apps:
• Goodbye Apple App Store, hello Google Play Store. Play Store is now your default app
store. Apps aren't compatible between iPhone and Android. However, many developers
make iPhone and Android versions of their apps; if the app stores your data online, then
you can switch with little effort. Just download the Android version from Play Store and log
in.
• Install apps remotely. On a computer, visit play.google.com. Browse apps on the bigger
screen and then install them on your phone from your computer.
Your home screen:
• On your old iPhone, your home screen was far left. Now, you start with one home screen
and can add more pages to the right as needed.
• Your old phone showed all apps on your home screen. With your new phone, you can put
shortcuts to your most important apps on your home screen for easy access. Or, find your
full list by swiping up from your favorites tray. This frees up room on your home screen for
widgets, making your new home much more lively.
• Android and iPhone both have app icons, but Android also has widgets. Widgets are like
mini apps on your home screen that are interactive or stream information to you. For
example, widgets can provide weather updates or upcoming calendar events.
• Like your old iPhone, you'll see notifications at the top of the screen, which you can swipe
down to review. But on your new phone, you can swipe them left or right to dismiss them.
Quick access to settings: On your old iPhone, to adjust settings you opened a Settings app.
You can still do that. But now you've also got quick settings. Swipe down from the top of the
screen for easy access to toggles for airplane mode, Wi-Fi, and other frequently-used settings.
In the cloud: Your Google account is your key to cloud storage with Google. If you migrated
your contacts to your phone, then you can see them from any device or computer by logging
into Gmail. Your Google account includes apps like Calendar and Drive that let you work well
with others. And it has apps that let you play too - access your photos, videos, music from any
device when you log in with your Google account. Use Play Music to upload your iTunes library.
Learn the basics : New to Android?
About your Google account
Benefits of your account
When you set up your phone, you added a Google account. If you haven't had a Google
account before, this is more than just a password you set up for your phone.
A Google account lets you organize and access your personal information and files from any
computer or mobile device:
• Synchronize everything. Never lose your contacts. Associate them with your Google
account if you create them on your phone, and view them from Gmail on any computer or
by signing into your Google account on any phone. Create emails or calendar events on
your phone and view them on any computer. Access your browser bookmarks from any
device.
• Store in the cloud. Upload your photos, videos, and music to the cloud; get to all of it
without taking up space on your phone.
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• Keep your stuff secure. Your account password secures it all and lets you access it from
anywhere.
Maintaining your account
Other than remembering your password, you don’t need to do much maintenance on your
Google account - just enjoy the benefits of your secure, synchronized information. However,
you can:
• Control how frequently your phone syncs your information.
• Review and manage the information Google collects from you, such as search and
browsing history.
Learn about Google apps
Many Google apps, like Gmail , Chrome , Photos , and Maps are pre-loaded on your phone. To
learn about and download additional Google apps, read Google’s information.
Can't sign in to Google account
If you’re having problems signing in to your account, read Google's support information.
Status bar icons
About status icons
The status bar at the top of the home screen contains icons that help you monitor your phone.
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