Motorola DROID 3 GLOBAL Getting Started Guide

MASTER YOUR DEVICE

verizonwireless.com

CONTENTS

MY VERIZON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

FEATURES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

FIRST STEPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

BASICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

CALLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

CONTACTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

APPS & FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

CONNECTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

SERVICE & REPAIRS . . . . . . . . . . . . . . . . . . . . . . . . . . 36

CONTENTS

MY VERIZON

THANK YOU FOR CHOOSING VERIZON WIRELESS

You’re now connected to the power of America’s largest and most reliable wireless network. This guide will introduce you to the features of your new phone.

For assistance, please go to You can also contact Customer Service at 1-800-922-0204 or speak with a Customer Service Representative at your local Verizon Wireless Store. To download a comprehensive User Guide, go to a printed copy by calling 1-800-734-5870.

Note:

Screen image and icons are simulated. Actual display may vary. Instructions in this guide may change depending on the software version on your device.

IMPORTANT CUSTOMER INFORMATION

Please be advised that many services and applications offered through this unique device are provided by various device, operating system, software and application developers e.g., Google™, Motorola,

MY VERIZON

support.vzw.com/phones

verizonwireless.com

, or order

Microsoft®, Palm®, Research In Motion® Limited). If you use, link to or download such a service, or an application such as a non-Verizon Wireless location-based GPS type service, chat room, marketplace or social network from this device, you should carefully review the terms of such service or application. If you use any of these non-Verizon Wireless services or applications, personal information you submit may be read, collected, or used by the service or application provider and/or other users of those forums.

Verizon Wireless is not responsible for your use of those applications or information you choose to submit or share with others. Specific terms and conditions, terms of use, and privacy polices apply to those applications and services. Please review carefully any and all terms and conditions applicable to those applications and services including those related to any location-based services for any particular privacy policies, risks or waivers. Your Verizon Wireless customer agreement terms and conditions and certain other specially identified terms govern your use of any Verizon Wireless products and services.

MY VERIZON

Save time. Save money. Register now at verizonwireless.com/myverizon

■

Manage your account. Quickly check your voice, text and data usage or make adjustments to your Plan at any time.

■

Get personalized support. My Support answers your questions quickly.

■

Pay bills your way. Go green and set up Paperless Billing, make a one-time payment, or use Auto Pay and never worry about missing a payment.

■

Much more. Transfer your contacts in no time with Backup Assistant media, pick your Friends & Family®, or set some boundaries for your kids.

Caution:

Before assembling, charging or using your phone for the first time, please read the important legal and safety information packaged with your phone.

, move your

FEATURES

1:53

Browser

CHICAGO

72º

CHICAGO

72º

CHICAGO

12:45

Voicemail Email Browser Market

3.5mm Headset Connector

Microphone

Volume/ Zoom Keys

Power/

Lock Key

Back Key

Search Key

Micro USB

Connector

HDMI

Connector

Menu Key

Home Key

To u chscreen

FEATURES

FIRST STEPS

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VIDEO

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FIRST STEPS

INSTALL & CHARGE BATTERY

Cover off

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HD VIDEO

SIM in (already in)

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HD VIDEO

Cover on

FIRST STEPS

microSD in (may be sold separately)

Battery in

1080p|8MP

VIDEO

Charge up

SET UP & GO

Press and hold Power/Lock on top of your phone.

Select a language.

Follow the setup wizard to create or log in to your Google™ account.

Record your Google account information for future reference.

Username: Password:

Note:

contacts from that account are synced to your phone. Whenever you choose to select all contacts for the one you want, your phone shows every contact, in every groups.

Note: Note:

with a SIM card supplied by Verizon Wireless®. When you set your p hone to use a GSM 900/1 800 or UMTS 2100 network, you may be prompted to enter a subsidy code. To get this code, contact Verizon Wireless.

__________________

@gmail.com

____________________________

If you have an existing Google account, your

Data service is required for this phone. GSM and UMTS-based global services work only

FIRST STEPS

ADD ACCOUNTS

After setup, you can add email and other accounts.

From the home screen, touch to see your applications.

Touch

My accounts

the account you want to set up. Then follow the prompts to set up the account.

BACKUP ASSISTANT

Backup Assistant is a free service from Verizon Wireless that saves your phone’s address book to a secure server. If your phone is lost or damaged, or if you upgrade to a new phone, Backup Assistant will restore your contacts.

Touch Menu > and then enter your password.

Note:

Subject to specific terms of use. Results may vary

based on backup schedule and other factors. See

verizonwireless.com/backupassistant

FIRST STEPS

Add account

Settings

Backup Assistant

, and select

for more details.

BASICS

To zo om in or out, slide two fingers apart or together.

BASICS

TOUCH TIPS

It’s all in the touch:

■

To uc h :

Choose an icon or option.

■

Touc h & Ho ld :

■

Drag:

■

Flick:

■

Pinch-to-zoom:

Google Maps™, web pages, and photos.

Open options. Scroll or move slowly. Scroll or move quickly.

Get a closer look at

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State/Lake

Lake

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Randolph/

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BASICS

KEY TIPS

Key

Back

Key

Home

Key

MENU, HOME, BACK, & SEARCH

Touch Home to close any menu or app and return to the home screen. In the home screen, Touch and hold Home to show the last eight apps you used, then touch an app to open it.

Touch Search for text search, or touch and hold for voice search.

Touch Menu to open menu options, or touch Back to go back.

BASICS

PHONE OPTIONS

Press and hold Power/Lock to

turn off your smartphone (

Power off

) or to select a

phone option:

■

Airplane mode

your wireless connections off—useful when flying.

■

Silent mode

■

Sleep mode

Tu r n all

: Turn all phone sounds on or off.

To save your battery, prevent accidental touches, or when you want to wipe smudges off your touchscreen, put the touchscreen to sleep by pressing Power/Lock . To wake up the touchscreen, just press Power/Lock again or touch Home .

To change how long your smartphone waits before the screen goes to sleep automatically,

touch Menu >

timeout

Settings >Display >Screen

BASICS

HOME SCREEN

1:53

Browser

CHICAGO

72º

CHICAGO

72º

CHICAGO

12:45

Voicemail Email Browser Market

Flick left/right to see more panels.

Shortcuts

Touch to open.

Status Indicators

Notifications

Flick this bar down for details.

Open the app menu.

Use the home screen to see what’s most important to you—you’ll see i t when you turn on your phone or touch Home from another screen.

BASICS

Customize Your Home Screen

3pm

Budget Meeting

THU

JUL

THU

JUL

You can add widgets, apps, wallpapers, an d more to your home screen.

Flick the home screen left or right to see other panels of shortcuts and widgets.

■

To open something, touch it. Touch Home to return to the home screen.

■

You can resize some widgets. Just touch and hold a corner

Budget Meetin

until you feel a vibration, then drag.

■

To add something or change your wallpaper, touch and hold an empty spot until you see the

Add to Home screen

■

To move or delete something, touch and

menu.

hold it until you feel a vibration, then drag it to another spot, another panel, or the trash at the top of the screen.

BASICS

NOTIFICATIONS

2:50 PM

2:47 PM

2:45 PM

2:41 PM

Mary Micci

Copy Revisions

Jim Somers

Meet me outside the theater...

New email

paul.wang6@gmail.com(2)

New voicemail

Dial *86

Notifications

Clear

11:35

Verizon Wireless

May 14, 2011

At the top of the screen, icons on the left notify you about new messages or events. Icons on the right tell you about phone status. Drag the status bar down and touch the notification.

BASICS

APP MENU

Alarm &

Timer

Amazon

Kindle

Apps Blockbuster

Books Browser Calculator Calendar

Camcorder Camera Citrix City ID

Contacts Dialer DLNA Downloads

Dialer

Files

Gallery Gmail

All apps

11:00

Choose the apps you want to see.

Touch to open. Touch & hold to drag a shortcut to the home screen.

Flick left/right to see more apps.

The app menu shows you all your applications. To open it from the home screen, touch .

Flick left and right to see all of your apps. New apps that you download are added to the app menu.

To close the app menu, touch Home or Back .

BASICS

CALLS

MAKING CALLS

To make a call, touch , enter a number, then touch .

Tip:

If the screen is locked, drag to the right.

During a call:

■

To use a Bluetooth® device, touch

Bluetooth

■

To mute a call, touch

■

To use the speakerphone, touch

Note:

Using a mobile device or accessory while driving may cause distraction and may be illegal. Always obey the laws and drive safely.

You can touch Home or Back to leave the active call display. To reopen it, drag the notification bar down and touch

CALLS

Mute

Speaker

Current call

RECEIVING CALLS

Answer

Ignore

Google

Text message reply

Create new message

“Sorry I was unable to answer your call”

“Please call me again in a few minutes”

“I will call you back in a few minutes”

“Turn off text message reply”

OK Cancel

WHEN THE DISPLAY IS ACTIVE

■

Answer—Touch .

■

Ignore—Touch . You can then send a text message response to the caller, or touch

Cancel

WHEN THE DISPLAY IS NOT ACTIVE

■

Answer—Drag to the right.

■

Ignore—Drag to the left.

CALLS

ENDING CALLS

End call

Touch .

Note:

Your phone includes a proximity sensor. When you hold the phone to your ear, the display goes dark to prevent accidental touches. When you move your phone away from your ea r, the display lights up again.

INCLUDED CALLING FEATURES

With our calling plans, you get the value and convenience of these features at no extra monthly charge:

■

Basic voicemail

■

Caller ID

■

Caller ID blocking

■

3-wall calling

■

Caller forwarding

Note:

Some of these features may incur usage charges and/or depend on digital service, so they may not be

available in all areas. Go to for step-by-step instructions.

CALLS

verizonwireless.com/welcome

VOICEMAIL

SET UP VOICEMAIL

Dial

*86 (*VM

to interrupt it.

Follow the tutorial to select a password and record a voice signature.

ACCESS VOICEMAIL FROM YOUR PHONE

Dial touch # to interrupt it.

Follow the prompts to enter your password and retrieve your messages.

ACCESS VOICEMAIL FROM ANY PHONE

Dial your wireless number. When you hear your greeting, touch # to interrupt it.

Follow the prompts to enter your password and retrieve your messages.

RESET YOUR VOICEMAIL PASSWORD

To learn how to reset your password or discover other features, visit verizonwireless.com/myverizon

Note:

Voicemail may not be available in some areas.

Voice mailboxes not set up within 45 days will be

). If you hear a greeting, touch #

*86 (*VM

). If you hear your greeting,

CALLS

cancelled. Your Verizon Wireless voice mailbox is not password protect ed until you create a password by following the setup tutorial. Airtime and other charges will be incurred when using voicemail from your wireless device. Mobile to Mobile minutes do not apply to voicemail retrievals; you will be charged to maintain your connection to voicemail. Verizon Wireless is not liable for missed messages or deletions of messages from your voice mailbox, even if you have saved them.

VISUAL VOICEMAIL

Visual Voice Mail displays a list of messages and allows you to choose which message to listen to or erase, without having to dial into your mailbox.

Setting up Visual Voice Mail:

If you are a new Verizon Wireless subscriber, first dial *86 to set up your voicemail service.

From the home screen, touch > follow the prompts to set it up.

Note:

It may take five minutes for Visual Vo ice Mail to set up, and you need to store your voicemail password. Anyone who picks up your phone can access the voicemail, so you should, lock your phone when not using it. To cancel your Visual Voice Mail service, go to

verizonwireless.com/myverizon

Service. Visual Voice Mail is only available in the National Enhanced Services Coverage Area and only on select

or contact Customer

CALLS

Voicemail

and

devices. Specific terms, conditions and monthly charges apply. Basic voicemail and V CAST Coverage Area are required and V Block must be removed to use Visual Voice Mail. Unless you subscribe to V CAST VPak, V CAST Mobile TV Select Package or Nationwide Premium Plan, downloading the Visual Voice Mail application will require appr oximately 1 MB of data. Data sent or received will be aggregated each month, rounded up to the next megabyte. Megabyte charges will not be incurred for using the Visual Voice Mail application after download to the device.

CALLS

CONTACTS

Contacts

Recent Favorites

Dialer

Displaying 297 contacts

In case of emergency

Abe Baudo

Allie Smyth

Anna Medina

Astrid Fanning

# A B C D E F G H I J K L M N O

11:35

Group

Create & view groups of contacts.

Contacts List

Create a new contact.

CONTACTS

QUICK START

Contacts like you’ve never had before, downloaded from your accounts. View, search,

and use them your way.

Touch >

Contacts

CONTACTS

■

Scroll

: Flick or drag the list. A scroll bar appears on the right. Drag the scroll bar to move the list faster.

■

: Touch and hold Menu to open a

keypad, then type the contact name.

TRANSFER CONTACTS

Get all your contacts, all in one place. Here’s a few helpful hints:

■

Use Gmail:

automatically get synced to your phone. Various computer applications for mobile phones and email accounts allow you to export your contacts as a “.CSV” file. You can then use Gmail to import the file. For more details, go to

www.motorola.com/transfercontacts

your Gmail account on your computer and select ”Help”.

■

Use a SIM

your old phone to your new Motorola phone using your SIM card.

■

help you at

All your Gmail contacts will

or log in to

You can transfer contacts from

There are other methods and tools to

www.motorola.com/transfercontacts

CONTACTS

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