PROFESSIONAL DIGITAL TWO-WAY RADIO
MOTOTRBO™
DM4400/DM4401
NUMERIC DISPLAY MOBILE
USER GUIDE
EN FR IT ESDE PL RU ARTU
Contents
This User Guide contains all the information you need
to use the MOTOTRBO Series Mobiles.
Important Safety Information . . . . . . . . . . . . . . . . . iii
Product Safety and RF Exposure Compliance . . .iii
Software Version . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Computer Software Copyrights . . . . . . . . . . . . . . . iv
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . 1
What Your Dealer/System Administrator
Can Tell You . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Powering Up the Radio . . . . . . . . . . . . . . . . . . . . . . . 2
Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . 2
Identifying Radio Controls . . . . . . . . . . . . . . . . . . . . 3
Radio Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Programmable Buttons . . . . . . . . . . . . . . . . . . . . . . . 4
Assignable Radio Functions . . . . . . . . . . . . . . . . . 4
Assignable Settings/Utility Functions . . . . . . . . . . . 5
Push-To-Talk (PTT) Button . . . . . . . . . . . . . . . . . . . . 5
Switching Between Conventional Analog and
Digital Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Using the Volume/Channel Knob . . . . . . . . . . . . . . . 6
IP Site Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Capacity Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Linked Capacity Plus . . . . . . . . . . . . . . . . . . . . . . . . 8
Identifying Status Indicators . . . . . . . . . . . . . . . . . . . 9
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Indicator Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Audio Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Receiving and Making Calls . . . . . . . . . . . . . . . . . . 11
Selecting a Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Selecting a Channel . . . . . . . . . . . . . . . . . . . . . . . . 12
Receiving and Responding to a Radio Call . . . . . . 12
Receiving and Responding to a Group Call . . . . . 13
Receiving and Responding to a Private Call . . . 13
Receiving an All Call . . . . . . . . . . . . . . . . . . . . . . 14
Receiving and Responding to a Selective Call . . 14
Making a Radio Call . . . . . . . . . . . . . . . . . . . . . . . . 15
Making a Group Call . . . . . . . . . . . . . . . . . . . . . . 15
Making a Private Call . . . . . . . . . . . . . . . . . . . . . 16
Making an All Call . . . . . . . . . . . . . . . . . . . . . . . . 16
Making a Selective Call . . . . . . . . . . . . . . . . . . . . 17
Stopping a Radio Call . . . . . . . . . . . . . . . . . . . . . . 17
Talkaround . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Permanent Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 18
Contents
English
i
Advanced Features . . . . . . . . . . . . . . . . . . . . . . . . . 19
Scan Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Starting and Stopping Scan . . . . . . . . . . . . . . . . 20
Responding to a Transmission During a Scan . . 20
Deleting a Nuisance Channel . . . . . . . . . . . . . . . 21
Restoring a Nuisance Channel . . . . . . . . . . . . . . 21
Vote Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Call Indicator Settings . . . . . . . . . . . . . . . . . . . . . . 21
Escalating Alarm Tone Volume . . . . . . . . . . . . . . 21
Call Alert Operation . . . . . . . . . . . . . . . . . . . . . . . . 22
Receiving and Responding to a Call Alert . . . . . 22
Making a Call Alert with
the One Touch Access Button . . . . . . . . . . . . . . 22
Emergency Operation . . . . . . . . . . . . . . . . . . . . . . 22
Sending an Emergency Alarm . . . . . . . . . . . . . . 23
Sending an Emergency Alarm with Call . . . . . . . 23
Sending an Emergency Alarm with Voice to
Follow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Reinitiating an Emergency Mode . . . . . . . . . . . . 25
Exiting an Emergency Mode . . . . . . . . . . . . . . . . 25
Text Messaging Features . . . . . . . . . . . . . . . . . . . 26
Contents
Sending a Quick Text Message . . . . . . . . . . . . . 26
Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Multi-Site Controls . . . . . . . . . . . . . . . . . . . . . . . . . 28
Starting an Automatic Site Search . . . . . . . . . . . 28
Stopping an Automatic Site Search . . . . . . . . . . 28
Starting a Manual Site Search . . . . . . . . . . . . . . 28
Lone Worker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Password Lock Features . . . . . . . . . . . . . . . . . . . . 29
Accessing the Radio from Password . . . . . . . . . 29
Unlocking the Radio from Locked State . . . . . . . 30
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Finding and Connecting to a Bluetooth Device . . 31
Disconnecting from a Bluetooth Device . . . . . . . 31
Switching Audio Route . . . . . . . . . . . . . . . . . . . . 31
Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Setting the Squelch Level . . . . . . . . . . . . . . . . . 32
Setting the Power Level . . . . . . . . . . . . . . . . . . . 32
Turning the Option Board Feature(s) On or Off . 32
Turning the Voice Operating Transmission (VOX)
Feature On or Off . . . . . . . . . . . . . . . . . . . . . . . . 32
Turning the Public Address System On or Off . . 33
Turning the External Public Address System On
or Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Turning Horns/Lights On or Off . . . . . . . . . . . . . . 33
Turning Radio Tones/Alerts On or Off . . . . . . . . 34
Voice Announcement . . . . . . . . . . . . . . . . . . . . . 34
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
ii
English
Important Safety Information
Product Safety and RF Exposure Compliance
Before using this product, read the operating
instructions for safe usage contained in the
Product Safety and RF Exposure booklet
enclosed with your radio.
ATTENTION!
This radio is restricted to occupational use only to
satisfy FCC/ICNIRP RF energy exposure
requirements. Before using this product, read the RF
energy awareness information and operating instructions
in the Product Safety and RF Exposure booklet enclosed
with your radio (Motorola Publication part number
6866537D37) to ensure compliance with RF energy
exposure limits.
For a list of Motorola-approved antennas and other
accessories, visit the following website:
http://www.motorolasolutions.com
Software Version
Important Safety Information
All the features described in the following sections are
supported by the radio's software version R02.04.00.
Please check with your dealer or system administrator
for more details of all the features supported.
English
iii
Computer Software Copyrights
The Motorola products described in this manual may
include copyrighted Motorola computer programs stored
in semiconductor memories or other media. Laws in the
United States and other countries preserve for Motorola
certain exclusive rights for copyrighted computer
programs including, but not limited to, the exclusive right
to copy or reproduce in any form the copyrighted
computer program. Accordingly, any copyrighted
Motorola computer programs contained in the Motorola
products described in this manual may not be copied,
reproduced, modified, reverse-engineered, or distributed
in any manner without the express written permission of
Motorola. Furthermore, the purchase of Motorola
products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the
copyrights, patents or patent applications of Motorola,
except for the normal non-exclusive license to use that
arises by operation of law in the sale of a product.
TM
The AMBE+2
this product is protected by intellectual property rights
including patent rights, copyrights and trade secrets of
Digital Voice Systems, Inc.
This voice coding Technology is licensed solely for use
within this Communications Equipment. The user of this
Technology is explicitly prohibited from attempting to
decompile, reverse engineer, or disassemble the Object
Code, or in any other way convert the Object Code into a
human-readable form.
U.S. Pat. Nos. #5,870,405, #5,826,222, #5,754,974,
#5,701,390, #5,715,365, #5,649,050, #5,630,011,
#5,581,656, #5,517,511, #5,491,772, #5,247,579,
#5,226,084 and #5,195,166.
voice coding Technology embodied in
Computer Software Copyrights
iv
English
Getting Started
Take a moment to review the following:
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . page 1
What Your Dealer/System Administrator Can Tell You . page 1
Powering Up the Radio . . . . . . . . . . . . . . . . . . . . . . . . . page 2
Adjusting the Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . page 2
For features that are available in a conventional multi-site
mode, see IP Site Connect on page 7 for more information.
Selected features are also available on the single-site trunking
mode, Capacity Plus. See Capacity Plus on page 7 for more
information.
Selected features are also available in the multi-site trunking
mode, Linked Capacity Plus. See Linked Capacity Plus on
page 8 for more information.
Getting Started
How to Use This Guide
This User Guide covers the basic operation of the MOTOTRBO
Mobiles with Numeric Display.
However, your dealer or system administrator may have
customized your radio for your specific needs. Check with your
dealer or system administrator for more information.
Throughout this publication, the icons below are used to
indicate features supported in either the conventional Analog
mode or conventional Digital mode:
Indicates a conventional Analog Mode-Only feature.
Indicates a conventional Digital Mode-Only feature.
For features that are available in both Analog and Digital
modes, no icon is shown.
What Your Dealer/System Administrator
Can Tell You
You can consult your dealer or system administrator about the
following:
• Is your radio programmed with any preset conventional
channels?
• Which buttons have been programmed to access other
features?
• What optional accessories may suit your needs?
• What are the best radio usage practices for effective
communication?
• What maintenance procedures will help promote longer radio
life?
1
English
Powering Up the Radio
Adjusting the Volume
Press the On/Off
Button briefly.
The green LED blinks
and the numeric
display screen lights
up.
A brief tone sounds,
indicating that the
power up test is
successful.
NOTE: There is no
power up tone if the radio tones/alerts function is
disabled (see Turning Radio Tones/Alerts On or Off
on page 34).
If your radio does not power up, contact your dealer.
To turn off the radio, press and hold the On/Off Button.
NOTE: Your radio may take up to 7 seconds to completely turn
off.
On/Off
Button
Getting Started
To increase the volume, turn the Volume/Channel Knob
clockwise.
Volume/Channel Knob
To decrease the volume, turn this knob counterclockwise.
NOTE: Your radio can be programmed to have a minimum
volume offset where the volume level cannot be turned
past the programmed minimum volume. Check with
your dealer or system administrator for more
information.
2
English
Identifying Radio Controls
Take a moment to review the following:
Radio Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 3
Programmable Buttons . . . . . . . . . . . . . . . . . . . . . . . . . page 4
Push-To-Talk (PTT) Button . . . . . . . . . . . . . . . . . . . . . . page 5
Switching Between Conventional Analog and
Digital Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 6
IP Site Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 7
Capacity Plus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 7
Linked Capacity Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . page 8
Radio Controls
2 3
1
On/Off Button
1
Volume/Channel Knob
2
Display
3
Speaker
4
Front Programmable Buttons*
5
Accessory Connector
6
Identifying Radio Controls
P4
467 5
LED Indicators
7
3
English
Programmable Buttons
Your dealer can program the programmable buttons as
shortcuts to radio functions or up to a maximum of six (6)
preset channels/groups depending on the duration of a button
press:
• Short press – Pressing and releasing rapidly.
• Long press – Pressing and holding for the programmed
duration.
• Hold down – Keeping the button pressed.
NOTE: The programmed duration of a button press is
applicable for all assignable radio/utility functions or
settings. See Emergency Operation on page 22 for
more information on the programmed duration of the
Emergency button.
Ext PA On/Off
connected public address (PA) loudspeaker amplifier and the
radio’s internal public address (PA) system.
Manual Site Roam*
Mic AGC On/Off – Toggles the internal microphone automatic
gain control (AGC) on or off. Not applicable during a Bluetooth
session.
Nuisance Channel Delete*
unwanted channel, except for the Selected Channel, from the
scan list. The Selected Channel refers to the user’s selected
zone/channel combination from which scan is initiated.
One Touch Access – Directly initiates a predefined Private
or Group Call, a Call Alert or a Quick Text message, or returns
the user to a preset channel.
– Toggles the audio routing between the
‡
– Starts the manual site search.
‡
– Temporarily removes an
Assignable Radio Functions
BluetoothTM Audio Switch
internal radio speaker and external Bluetooth-enabled
accessory.
Emergency
cancels an Emergency alarm or call.
Identifying Radio Controls
– Depending on the programming, initiates or
– Toggles audio routing between
4
English
Option Board Feature
off for option board-enabled channels.
PA On/Off
system on or off.
Permanent Monitor*
radio traffic until function is disabled.
Privacy
– Toggles the radio’s internal public address (PA)
– Toggles privacy on or off.
– Toggles option board feature(s) on or
‡
– Monitors a selected channel for all
* Not applicable in Capacity Plus
‡
Not applicable in Linked Capacity Plus
Repeater/Talkaround*‡ – Toggles between using a repeater
and communicating directly with another radio.
‡
Scan*
Site Lock On/Off*
off.
Telemetry Control
remote radio.
Transmit Interrupt Remote Dekey
interruptible call to free the channel.
Voice Operating Transmission (VOX)
off.
Zone – Allows selection from a list of zones.
– Toggles scan on or off.
– Toggles the automatic site roam on or
– Controls the Output Pin on a local or
‡
Not applicable in Linked Capacity Plus
– Stops an ongoing
– Toggles VOX on or
* Not applicable in Capacity Plus
Push-To-Talk (PTT) Button
The PTT button on the side
of the microphone serves
two basic purposes:
• While a call is in
progress, the PTT button
allows the radio to
transmit to other radios in
the call.
Press and hold down PTT
button to talk. Release
the PTT button to listen.
The microphone is activated when the PTT button is pressed.
PTT Button
• While a call is not in progress, the PTT button is used to make
a new call (see Making a Radio Call on page 15).
Identifying Radio Controls
Assignable Settings/Utility Functions
All Tones/Alerts
Channel Up/Down
channel to previous or next channel.
Power Level
low.
Squelch
– Toggles all tones on or off.
– Depending on the programming, changes
– Toggles transmit power level between high and
– Toggles squelch level between normal and tight.
Depending on programming, if the Talk Permit Tone or the PTT
Sidetone is enabled, wait until the short alert tone ends
before talking.
During a call, if the Channel Free Indication feature is
enabled on your radio (programmed by your dealer), you
hear a short alert tone the moment the target radio (the
radio that is receiving your call) releases the PTT button,
indicating the channel is free for you to respond.
5
English
You will also hear a continuous talk prohibit tone, if your
call is interrupted, indicating that you should release the
PTT button, for example when the radio receives an
Emergency Call.
To use the programmed Channel Up or Channel
Down buttons, press Channel Up or Channel Down
to select the required channel.
Using the Volume/Channel Knob
Switching Between Conventional Analog
and Digital Mode
Each channel in your radio can be
configured as a conventional
analog or conventional digital
channel.
When switching from digital to
analog mode, certain features are
unavailable.
To switch between an analog or a
digital channel, use the
• Volume/Channel Knob, or
• programmed Channel Up or Channel Down buttons
Your radio also has features available in both analog and digital
mode. However, the minor differences in the way each feature
works does NOT affect the performance of your radio.
Identifying Radio Controls
NOTE: Your radio also switches between digital and analog
modes during a dual mode scan (see Scan on
6
page 19).
English
Volume/Channel Knob
The Volume/Channel Knob can be programmed as dual
purpose for both volume and channel or as a volume-only
control.
To adjust volume, see Adjusting the Volume on page 2.
To change channels, enter the channel selection state. Push
and hold the knob until you see the display blinking, then turn
the knob to the required channel. The display continues blinking
until you exit the channel selection state.
To exit channel selection state, do any of the following.
• Push the Volume/Channel Knob again
• Wait for the preset timer to expire
IP Site Connect
This feature allows your radio to extend conventional
communication beyond the reach of a single site, by connecting
to different available sites which are connected via an Internet
Protocol (IP) network.
When the radio moves out of range from one site and into the
range of another, it connects to the new site's repeater to send
or receive calls/data transmissions. Depending on your settings,
this is done automatically or manually.
If the radio is set to do this automatically, it scans through all
available sites when the signal from the current site is weak or
when the radio is unable to detect any signal from the current
site. It then locks on to the repeater with the strongest Received
Signal Strength Indicator (RSSI) value.
In a manual site search, the radio searches for the next site in
the roam list that is currently in range (but which may not have
the strongest signal) and locks on to it.
NOTE: Each channel can only have either Scan or Roam
enabled, not both at the same time.
Channels with this feature enabled can be added to a particular
roam list. The radio searches the channel(s) in the roam list
during the automatic roam operation to locate the best site.
A roam list supports a maximum of 16 channels (including the
Selected Channel).
NOTE: You cannot manually add or delete an entry to the roam
list. Check with your dealer or system administrator for
more information.
Capacity Plus
Capacity Plus is a single-site trunking configuration of the
MOTOTRBO radio system, which uses a pool of channels to
support hundreds of users and up to 254 Groups. This feature
allows your radio to efficiently utilize the available number of
programmed channels while in Repeater Mode.
You hear a negative indicator tone if you try to access a feature
not applicable to Capacity Plus via a programmable button
press.
Your radio also has features that are available in conventional
digital mode, IP Site Connect, Capacity Plus and Linked
Capacity Plus. However, the minor differences in the way each
feature works does NOT affect the performance of your radio.
Check with your dealer or system administrator for more
information on this configuration.
Identifying Radio Controls
7
English
Linked Capacity Plus
Linked Capacity Plus is a multi-site multi-channel trunking
configuration of the MOTOTRBO radio system, combining the
best of both Capacity Plus and IP Site Connect configurations.
Linked Capacity Plus allows your radio to extend trunking
communication beyond the reach of a single site, by connecting
to different available sites which are connected via an Internet
Protocol (IP) network. It also provides an increase in capacity by
efficiently utilizing the combined available number of
programmed channels supported by each of the available sites.
When the radio moves out of range from one site and into the
range of another, it connects to the new site's repeater to send
or receive calls/data transmissions. Depending on your settings,
this is done automatically or manually.
If the radio is set to do this automatically, it scans through all
available sites when the signal from the current site is weak or
when the radio is unable to detect any signal from the current
site. It then locks on to the repeater with the strongest Received
Signal Strength Indicator (RSSI) value.
In a manual site search, the radio searches for the next site in
the roam list that is currently in range (but which may not have
the strongest signal) and locks on to it.
Identifying Radio Controls
Any channel with Linked Capacity Plus enabled can be added
to a particular roam list. The radio searches these channels
during the automatic roam operation to locate the best site.
8
NOTE: You cannot manually add or delete an entry to the
roam list. Check with your dealer or system
administrator for more information.
Similar to Capacity Plus, icons of features not applicable to
Linked Capacity Plus are not available in the menu. You hear a
negative indicator tone if you try to access a feature not
applicable to Linked Capacity Plus via a programmable button
press.
Check with your dealer or system administrator for more
information on this configuration.
English
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