Motorola DM4400 user guide

PROFESSIONAL DIGITAL TWO-WAY RADIO

MOTOTRBO™ DM4400/DM4401 NUMERIC DISPLAY MOBILE

USER GUIDE

Contents

English

Contents

This User Guide contains all the information you need to use the MOTOTRBO DM Series Digital Mobile Radios.

Important Safety Information . . . . . . . . . . . . . . . . . iii

Product Safety and RF Exposure Compliance . . .iii

Software Version . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Computer Software Copyrights . . . . . . . . . . . . . . . iv

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . 1

What Your Dealer/System Administrator

Can Tell You . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Powering Up the Radio . . . . . . . . . . . . . . . . . . . . . . . 2

Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . 2

Identifying Radio Controls . . . . . . . . . . . . . . . . . . . . 3

Radio Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Programmable Buttons . . . . . . . . . . . . . . . . . . . . . . . 4

Assignable Radio Functions . . . . . . . . . . . . . . . . . 4

Assignable Settings/Utility Functions . . . . . . . . . . . 5

Push-To-Talk (PTT) Button . . . . . . . . . . . . . . . . . . . . 5

Switching Between Conventional Analog and Digital

Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Using the Volume/Channel Knob . . . . . . . . . . . . . . . 6

IP Site Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Capacity Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Linked Capacity Plus . . . . . . . . . . . . . . . . . . . . . . . . 8

Identifying Status Indicators . . . . . . . . . . . . . . . . . . . 9

LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Indicator Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Audio Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Receiving and Making Calls . . . . . . . . . . . . . . . . . . 11

Selecting a Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Selecting a Channel . . . . . . . . . . . . . . . . . . . . . . . . 12

Receiving and Responding to a Radio Call . . . . . . 12

Receiving and Responding to a Group Call . . . . . 13

Receiving and Responding to a Private Call . . . 13

Receiving an All Call . . . . . . . . . . . . . . . . . . . . . . 14

Receiving and Responding to a Selective Call . . 14

Making a Radio Call . . . . . . . . . . . . . . . . . . . . . . . . 15

Making a Group Call . . . . . . . . . . . . . . . . . . . . . . 15

Making a Private Call . . . . . . . . . . . . . . . . . . . . . 16

Making an All Call . . . . . . . . . . . . . . . . . . . . . . . . 16

Making a Selective Call . . . . . . . . . . . . . . . . . . . . 17

Stopping a Radio Call . . . . . . . . . . . . . . . . . . . . . . 17

Talkaround . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Permanent Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 18

Contents

English

Advanced Features . . . . . . . . . . . . . . . . . . . . . . . . . 19

Scan Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Starting and Stopping Scan . . . . . . . . . . . . . . . . 20

Responding to a Transmission During a Scan . . 20

Deleting a Nuisance Channel . . . . . . . . . . . . . . . 21

Restoring a Nuisance Channel . . . . . . . . . . . . . . 21

Vote Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Call Indicator Settings . . . . . . . . . . . . . . . . . . . . . . 21

Escalating Alarm Tone Volume . . . . . . . . . . . . . . 21

Call Alert Operation . . . . . . . . . . . . . . . . . . . . . . . . 22

Receiving and Responding to a Call Alert . . . . . 22

Making a Call Alert with the One Touch Access Button

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Emergency Operation . . . . . . . . . . . . . . . . . . . . . . 22

Sending an Emergency Alarm . . . . . . . . . . . . . . 23

Sending an Emergency Alarm with Call . . . . . . . 23

Sending an Emergency Alarm with Voice to

Follow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Reinitiating an Emergency Mode . . . . . . . . . . . . 25

Exiting an Emergency Mode . . . . . . . . . . . . . . . . 25

Text Messaging Features . . . . . . . . . . . . . . . . . . . 26

Sending a Quick Text Message . . . . . . . . . . . . . 26

Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Multi-Site Controls . . . . . . . . . . . . . . . . . . . . . . . . . 28

Starting an Automatic Site Search . . . . . . . . . . . 28

Stopping an Automatic Site Search . . . . . . . . . . 28

Starting a Manual Site Search . . . . . . . . . . . . . . 28

Lone Worker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Password Lock Features . . . . . . . . . . . . . . . . . . . . 29

Accessing the Radio from Password . . . . . . . . . 29

Unlocking the Radio from Locked State . . . . . . . 30

Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Finding and Connecting to a Bluetooth Device . . 31

Disconnecting from a Bluetooth Device . . . . . . . 31

Switching Audio Route . . . . . . . . . . . . . . . . . . . . 31

Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Setting the Squelch Level . . . . . . . . . . . . . . . . . 32

Setting the Power Level . . . . . . . . . . . . . . . . . . . 32

Turning the Option Board Feature(s) On or Off . 32

Turning the Voice Operating Transmission (VOX)

Feature On or Off . . . . . . . . . . . . . . . . . . . . . . . . 32

Turning the Public Address System On or Off . . 33

Turning the External Public Address System On

or Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Turning Horns/Lights On or Off . . . . . . . . . . . . . . 33

Turning Radio Tones/Alerts On or Off . . . . . . . . 34

Voice Announcement . . . . . . . . . . . . . . . . . . . . . 34

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Important Safety Information

English

iii

Important Safety Information

Product Safety and RF Exposure Compliance

ATTENTION!

This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements.

Before using this product, read the RF energy awareness information and operating instructions in the Product Safety and RF Exposure booklet enclosed with your radio (Motorola Publication part number 6804112J96) to ensure compliance with RF energy exposure limits.

For a list of Motorola-approved antennas and other accessories, visit the following website:

http://www.motorolasolutions.com/governmentandenterprise

Software Version

All the features described in the following sections are supported by the radio's software version R02.04.00.

Please check with your dealer or system administrator for more details of all the features supported.

Before using this product, read the operating instructions for safe usage contained in the Product Safety and RF Exposure booklet enclosed with your radio.

Computer Software Copyrights

English

Computer Software Copyrights

The Motorola products described in this manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this manual may not be copied, reproduced, modified, reverse-engineered, or distributed in any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive license to use that arises by operation of law in the sale of a product.

The AMBE+2

voice coding Technology embodied in this product is protected by intellectual property rights including patent rights, copyrights and trade secrets of Digital Voice Systems, Inc.

This voice coding Technology is licensed solely for use within this Communications Equipment. The user of this Technology is explicitly prohibited from attempting to decompile, reverse engineer, or disassemble the Object Code, or in any other way convert the Object Code into a human-readable form.

U.S. Pat. Nos. #5,870,405, #5,826,222, #5,754,974, #5,701,390, #5,715,365, #5,649,050, #5,630,011, #5,581,656, #5,517,511, #5,491,772, #5,247,579, #5,226,084 and #5,195,166.

Getting Started

English

Getting Started

Take a moment to review the following:

How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . page 1

What Your Dealer/System Administrator Can Tell You . page 1

Powering Up the Radio . . . . . . . . . . . . . . . . . . . . . . . . . page 2

Adjusting the Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . page 2

How to Use This Guide

This User Guide covers the basic operation of the MOTOTRBO Mobiles with Numeric Display.

However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.

Throughout this publication, the icons below are used to indicate features supported in either the conventional Analog

mode or conventional Digital mode:

For features that are available in both Analog and Digital modes, no icon is shown.

For features that are available in a conventional multi-site mode, see IP Site Connect on page 7 for more information.

Selected features are also available on the single-site trunking mode, Capacity Plus. See Capacity Plus on page 7 for more information.

Selected features are also available in the multi-site trunking mode, Linked Capacity Plus. See Linked Capacity Plus on page 8 for more information.

What Your Dealer/System Administrator

Can Tell You

You can consult your dealer or system administrator about the following:

• Is your radio programmed with any preset conventional

channels?

• Which buttons have been programmed to access other

features?

• What optional accessories may suit your needs?

• What are the best radio usage practices for effective

communication?

• What maintenance procedures will help promote longer radio

life?

Indicates a conventional Analog Mode-Only feature.

Indicates a conventional Digital Mode-Only feature.

Getting Started

English

Powering Up the Radio

Press the On/Off Button briefly.

The green LED blinks and the numeric display screen lights up.

A brief tone sounds, indicating that the power up test is successful.

NOTE: There is no

power up tone if the radio tones/alerts function is disabled (see Turning Radio Tones/Alerts On or Off on page 34).

If your radio does not power up, contact your dealer.

To turn off the radio, press and hold the On/Off Button.

NOTE: Your radio may take up to 7 seconds to completely turn

off.

Adjusting the Volume

To increase the volume, turn the Volume/Channel Knob clockwise.

To decrease the volume, turn this knob counterclockwise.

NOTE: Your radio can be programmed to have a minimum

volume offset where the volume level cannot be turned past the programmed minimum volume. Check with your dealer or system administrator for more information.

P1 P2 P3 P4

On/Off Button

P1 P2 P3 P4

Volume/Channel Knob

Identifying Radio Controls

English

Identifying Radio Controls

Take a moment to review the following:

Radio Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 3

Programmable Buttons . . . . . . . . . . . . . . . . . . . . . . . . . page 4

Push-To-Talk (PTT) Button . . . . . . . . . . . . . . . . . . . . . . page 5

Switching Between Conventional Analog and

Digital Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 6

IP Site Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 7

Capacity Plus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 7

Linked Capacity Plus. . . . . . . . . . . . . . . . . . . . . . . . . . . page 8

Radio Controls

On/Off Button

Volume/Channel Knob

Display

Speaker

Front Programmable Buttons*

Accessory Connector

LED Indicators

P1 P2 P3P4P4

2 3

467 5

Identifying Radio Controls

English

Programmable Buttons

Your dealer can program the programmable buttons as shortcuts to radio functions or up to a maximum of six (6) preset channels/groups depending on the duration of a button press:

• Short press – Pressing and releasing rapidly.

• Long press – Pressing and holding for the programmed

duration.

• Hold down – Keeping the button pressed.

NOTE: The programmed duration of a button press is

applicable for all assignable radio/utility functions or settings. See Emergency Operation on page 22 for more information on the programmed duration of the

Emergency button.

Assignable Radio Functions

BluetoothTM Audio Switch – Toggles audio routing between

internal radio speaker and external Bluetooth-enabled accessory.

Emergency – Depending on the programming, initiates or cancels an Emergency alarm or call.

Ext PA On/Off – Toggles the audio routing between the connected public address (PA) loudspeaker amplifier and the radio’s internal public address (PA) system.

Manual Site Roam*

‡

– Starts the manual site search.

Mic AGC On/Off – Toggles the internal microphone automatic gain control (AGC) on or off. Not applicable during a Bluetooth session.

Nuisance Channel Delete*

‡

– Temporarily removes an unwanted channel, except for the Selected Channel, from the scan list. The Selected Channel refers to the user’s selected zone/channel combination from which scan is initiated.

One Touch Access – Directly initiates a predefined Private

or Group Call, a Call Alert or a Quick Text message, or returns the user to a preset channel.

Option Board Feature – Toggles option board feature(s) on or off for option board-enabled channels.

PA On/Off – Toggles the radio’s internal public address (PA) system on or off.

Permanent Monitor*

‡

– Monitors a selected channel for all

radio traffic until function is disabled.

Privacy – Toggles privacy on or off.



* Not applicable in Capacity Plus

‡

Not applicable in Linked Capacity Plus

Identifying Radio Controls

English

Repeater/Talkaround*‡ – Toggles between using a repeater

and communicating directly with another radio.

Scan*

‡

– Toggles scan on or off.

Site Lock On/Off* – Toggles the automatic site roam on or

off.

Tele m etry C ontro l – Controls the Output Pin on a local or

remote radio.

Transmit Interrupt Remote Dekey – Stops an ongoing

interruptible call to free the channel.

Voice Operating Transmission (VOX) – Toggles VOX on or off.

Zone – Allows selection from a list of zones.

Assignable Settings/Utility Functions

All Tones/Alerts – Toggles all tones on or off.

Channel Up/Down – Depending on the programming, changes

channel to previous or next channel.

Power Level – Toggles transmit power level between high and low.

Squelch – Toggles squelch level between normal and tight.

Push-To-Talk (PTT) Button

The PTT button on the side of the microphone serves two basic purposes:

• While a call is in

progress, the PTT button allows the radio to transmit to other radios in the call.

Press and hold down PTT button to talk. Release the PTT button to listen.

The microphone is activated when the PTT button is pressed.

• While a call is not in progress, the PTT button is used to make

a new call (see Making a Radio Call on page 15).

Depending on programming, if the Talk Permit Tone or the PTT

Sidetone is enabled, wait until the short alert tone ends before talking.

During a call, if the Channel Free Indication feature is

enabled on your radio (programmed by your dealer), you hear a short alert tone the moment the target radio (the radio that is receiving your call) releases the PTT button, indicating the channel is free for you to respond.

* Not applicable in Capacity Plus

‡

Not applicable in Linked Capacity Plus



PTT Button

Identifying Radio Controls

English

You will also hear a continuous talk prohibit tone, if your

call is interrupted, indicating that you should release the PTT button, for example when the radio receives an Emergency Call.

Switching Between Conventional Analog

and Digital Mode

Each channel in your radio can be configured as a conventional analog or conventional digital channel.

When switching from digital to analog mode, certain features are unavailable.

To switch between an analog or a digital channel, use the

• Volume/Channel Knob, or

• programmed Channel Up or Channel Down buttons

Your radio also has features available in both analog and digital mode. However, the minor differences in the way each feature works does NOT affect the performance of your radio.

NOTE: Your radio also switches between digital and analog

modes during a dual mode scan (see Scan on page 19).

To use the programmed Channel Up or Channel Down buttons, press Channel Up or Channel Down to select the required channel.

Using the Volume/Channel Knob

The Volume/Channel Knob can be programmed as dual purpose for both volume and channel or as a volume-only control.

To adjust volume, see Adjusting the Volume on page 2.

To change channels, enter the channel selection state. Push and hold the knob until you see the display blinking, then turn the knob to the required channel. The display continues blinking until you exit the channel selection state.

To exit channel selection state, do any of the following.

• Push the Volume/Channel Knob again

• Wait for the preset timer to expire

P1 P2 P3 P4

Volume/Channel Knob

Identifying Radio Controls

English

IP Site Connect

This feature allows your radio to extend conventional communication beyond the reach of a single site, by connecting to different available sites which are connected via an Internet Protocol (IP) network.

When the radio moves out of range from one site and into the range of another, it connects to the new site's repeater to send or receive calls/data transmissions. Depending on your settings, this is done automatically or manually.

If the radio is set to do this automatically, it scans through all available sites when the signal from the current site is weak or when the radio is unable to detect any signal from the current site. It then locks on to the repeater with the strongest Received Signal Strength Indicator (RSSI) value.

In a manual site search, the radio searches for the next site in the roam list that is currently in range (but which may not have the strongest signal) and locks on to it.

NOTE: Each channel can only have either Scan or Roam

enabled, not both at the same time.

Channels with this feature enabled can be added to a particular roam list. The radio searches the channel(s) in the roam list during the automatic roam operation to locate the best site.

A roam list supports a maximum of 16 channels (including the Selected Channel).

NOTE: You cannot manually add or delete an entry to the roam

list. Check with your dealer or system administrator for more information.

Capacity Plus

Capacity Plus is a single-site trunking configuration of the MOTOTRBO radio system, which uses a pool of channels to support hundreds of users and up to 254 Groups. This feature allows your radio to efficiently utilize the available number of programmed channels while in Repeater Mode.

You hear a negative indicator tone if you try to access a feature not applicable to Capacity Plus via a programmable button press.

Your radio also has features that are available in conventional digital mode, IP Site Connect, Capacity Plus and Linked Capacity Plus. However, the minor differences in the way each feature works does NOT affect the performance of your radio.

Check with your dealer or system administrator for more information on this configuration.

Identifying Radio Controls

English

Linked Capacity Plus

Linked Capacity Plus is a multi-site multi-channel trunking configuration of the MOTOTRBO radio system, combining the best of both Capacity Plus and IP Site Connect configurations.

Linked Capacity Plus allows your radio to extend trunking communication beyond the reach of a single site, by connecting to different available sites which are connected via an Internet Protocol (IP) network. It also provides an increase in capacity by efficiently utilizing the combined available number of programmed channels supported by each of the available sites.

In a manual site search, the radio searches for the next site in the roam list that is currently in range (but which may not have the strongest signal) and locks on to it.

Any channel with Linked Capacity Plus enabled can be added to a particular roam list. The radio searches these channels during the automatic roam operation to locate the best site.

NOTE: You cannot manually add or delete an entry to the

roam list. Check with your dealer or system administrator for more information.

Similar to Capacity Plus, icons of features not applicable to Linked Capacity Plus are not available in the menu. You hear a negative indicator tone if you try to access a feature not applicable to Linked Capacity Plus via a programmable button press.

Check with your dealer or system administrator for more information on this configuration.

+ 32 hidden pages

Motorola DM4400 user guide

Specifications and Main Features

Frequently Asked Questions

User Manual