PROFESSIONAL DIGITAL TWO-WAY RADIO SYSTEM
MOTOTRBO™
DM 3400/DM 3401
NUMERIC DISPLAY MOBILE
USER GUIDE
Contents
This User Guide contains all the information you need
to use the MOTOTRBO Series Mobiles.
Important Safety Information . . . . . . . . . . . . . . . . . iii
Product Safety and RF Exposure Compliance . . .iii
Software Version . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Computer Software Copyrights . . . . . . . . . . . . . . . iv
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . 1
What Your Dealer/System Administrator
Can Tell You . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Powering Up the Radio . . . . . . . . . . . . . . . . . . . . . . . 2
Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . 2
Identifying Radio Controls . . . . . . . . . . . . . . . . . . . . 3
Radio Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Programmable Buttons . . . . . . . . . . . . . . . . . . . . . . . 4
Assignable Radio Functions . . . . . . . . . . . . . . . . . 4
Assignable Settings/Utility Functions . . . . . . . . . . . 5
Push-To-Talk (PTT) Button . . . . . . . . . . . . . . . . . . . . 5
Switching Between Conventional Analog and
Digital Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Capacity Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Identifying Status Indicators . . . . . . . . . . . . . . . . . . . 7
Display Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Audio Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Indicator Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Receiving and Making Calls . . . . . . . . . . . . . . . . . . 10
Selecting a Site . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Selecting a Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Selecting a Radio Channel, Subscriber ID,
or Group ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Receiving and Responding to a Radio Call . . . . . . 11
Receiving and Responding to a Group Call . . . . . 12
Receiving and Responding to a Private Call . . . 12
Receiving an All Call . . . . . . . . . . . . . . . . . . . . . . 13
Receiving and Responding to a Phone Call . . . . 13
Phone Call as Group/Private/All Call . . . . . . . . 13
Making a Radio Call . . . . . . . . . . . . . . . . . . . . . . . . 14
Making a Call with the Channel Rocker . . . . . . . . 14
Making a Group Call . . . . . . . . . . . . . . . . . . . . . 14
Making a Private Call . . . . . . . . . . . . . . . . . . . . 14
Making an All Call . . . . . . . . . . . . . . . . . . . . . . . 15
Making a Call with the One Touch Access
Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Making a Group or Private Call . . . . . . . . . . . . 16
Making a Phone Call . . . . . . . . . . . . . . . . . . . . 16
Contents
English
i
Stopping a Radio Call . . . . . . . . . . . . . . . . . . . . . . 17
Talkaround . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Permanent Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 18
Advanced Features . . . . . . . . . . . . . . . . . . . . . . . . . 19
Scan Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Starting and Stopping Scan . . . . . . . . . . . . . . . . 20
Responding to a Transmission During a Scan . . 20
Deleting a Nuisance Channel . . . . . . . . . . . . . . . 21
Restoring a Nuisance Channel . . . . . . . . . . . . . . 21
Call Indicator Settings . . . . . . . . . . . . . . . . . . . . . . 21
Escalating Alarm Tone Volume . . . . . . . . . . . . . . 21
Call Alert Operation . . . . . . . . . . . . . . . . . . . . . . . . 21
Receiving and Responding to a Call Alert . . . . . 21
Making a Call Alert with the One Touch
Access Button . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Emergency Operation . . . . . . . . . . . . . . . . . . . . . . 22
Sending an Emergency Alarm . . . . . . . . . . . . . . 23
Sending an Emergency Alarm with Call . . . . . . . 23
Sending an Emergency Alarm with Voice to
Follow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Reinitiating an Emergency Mode . . . . . . . . . . . . 25
Contents
Exiting an Emergency Mode . . . . . . . . . . . . . . . . 25
Text Messaging Features . . . . . . . . . . . . . . . . . . . 26
Sending a Quick Text Message . . . . . . . . . . . . . 26
Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
IP Site Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Starting an Automatic Site Search . . . . . . . . . . . 28
Stopping an Automatic Site Search . . . . . . . . . . 28
Starting a Manual Site Search . . . . . . . . . . . . . . 28
Lone Worker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Password Lock Features . . . . . . . . . . . . . . . . . . . . 29
Accessing the Radio from Password . . . . . . . . . 29
Unlocking the Radio from Locked State . . . . . . . 30
Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Setting the Squelch Level . . . . . . . . . . . . . . . . . 30
Setting the Power Level . . . . . . . . . . . . . . . . . . . 31
Turning the Option Board Feature(s) On or Off . 31
Turning the Voice Operating Transmission (VOX)
Feature On or Off . . . . . . . . . . . . . . . . . . . . . . . . 31
Turning the Public Address System On or Off . . 32
Turning the External Public Address System On
or Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Turning Horns/Lights On or Off . . . . . . . . . . . . . . 32
Turning Radio Tones/Alerts On or Off . . . . . . . . 32
ii
English
Important Safety Information
!
C a u t i o n
Product Safety and RF Exposure Compliance
Before using this product, read the operating
instructions for safe usage contained in the
This radio is restricted to occupational use only to
satisfy FCC/ICNIRP RF energy exposure
requirements. Before using this product, read the RF
energy awareness information and operating instructions
in the Product Safety and RF Exposure booklet enclosed
with your radio (Motorola Publication part number
6866537D37) to ensure compliance with RF energy
exposure limits.
For a list of Motorola-approved antennas and other
accessories, visit the following website:
http://www.motorolasolutions.com/governmentandenterprise
Product Safety and RF Exposure booklet
enclosed with your radio.
ATTENTION!
Software Version
Important Safety Information
All the features described in the following sections are
supported by the radio's software version R01.08.00 or
later.
Please check with your dealer or system administrator
for more details of all the features supported.
English
iii
Computer Software Copyrights
The Motorola products described in this manual may
include copyrighted Motorola computer programs stored
in semiconductor memories or other media. Laws in the
United States and other countries preserve for Motorola
certain exclusive rights for copyrighted computer
programs including, but not limited to, the exclusive right
to copy or reproduce in any form the copyrighted
computer program. Accordingly, any copyrighted
Motorola computer programs contained in the Motorola
products described in this manual may not be copied,
reproduced, modified, reverse-engineered, or distributed
in any manner without the express written permission of
Motorola. Furthermore, the purchase of Motorola
products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the
copyrights, patents or patent applications of Motorola,
except for the normal non-exclusive license to use that
arises by operation of law in the sale of a product.
TM
The AMBE+2
this product is protected by intellectual property rights
including patent rights, copyrights and trade secrets of
Digital Voice Systems, Inc.
This voice coding Technology is licensed solely for use
within this Communications Equipment. The user of this
Technology is explicitly prohibited from attempting to
decompile, reverse engineer, or disassemble the Object
Code, or in any other way convert the Object Code into a
human-readable form.
U.S. Pat. Nos. #5,870,405, #5,826,222, #5,754,974,
#5,701,390, #5,715,365, #5,649,050, #5,630,011,
#5,581,656, #5,517,511, #5,491,772, #5,247,579,
#5,226,084 and #5,195,166.
voice coding Technology embodied in
Computer Software Copyrights
iv
English
Getting Started
Take a moment to review the following:
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . page 1
What Your Dealer/System Administrator Can Tell You . page 1
Powering Up the Radio . . . . . . . . . . . . . . . . . . . . . . . . . page 2
Adjusting the Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . page 2
How to Use This Guide
This User Guide covers the basic operation of the MOTOTRBO
Mobiles with Numeric Display.
However, your dealer or system administrator may have
customized your radio for your specific needs. Check with your
dealer or system administrator for more information.
Throughout this publication, the icons below are used to
indicate features supported in either the conventional Analog
mode or conventional Digital mode:
Indicates a conventional Analog Mode-Only feature.
Indicates a conventional Digital Mode-Only feature.
Selected features are also available on the single-site trunking
mode, Capacity Plus. See Capacity Plus on page 7 for more
information.
What Your Dealer/System Administrator
Can Tell You
You can consult your dealer or system administrator about the
following:
• Is your radio programmed with any preset conventional
channels?
• Which buttons have been programmed to access other
features?
• What optional accessories may suit your needs?
Getting Started
For features that are available in both Analog and Digital
modes, no icon is shown.
1
English
Powering Up the Radio
On/Off
Button
Volume
Knob
Adjusting the Volume
Press the On/Off
Button briefly.
The green LED
blinks and the
numeric display
screen lights up.
A brief tone
sounds, indicating
that the power up
test is successful.
NOTE: There is no power up tone if the radio tones/alerts
function is disabled (see Turning Radio Tones/Alerts
On or Off on page 32).
If your radio does not power up, contact your dealer.
To turn off the radio, press and hold the On/Off Button.
Getting Started
To increase the volume, turn the Volume Knob clockwise.
To decrease the volume, turn this knob counterclockwise.
NOTE: Your radio can be programmed to have a minimum
volume offset where the volume level cannot be turned
down fully. Check with your dealer or system
administrator for more information.
2
English
Identifying Radio Controls
1
2 3
6
5
4
8 7
9
8
9
Take a moment to review the following:
Radio Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 3
Programmable Buttons . . . . . . . . . . . . . . . . . . . . . . . . . page 4
Push-To-Talk (PTT) Button . . . . . . . . . . . . . . . . . . . . . . page 5
Switching Between Conventional Analog and
Digital Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 6
Capacity Plus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 7
Radio Controls
Identifying Radio Controls
On/Off Button
1
Volume Knob
2
Display
3
Channel Rocker
4
Speaker
5
Front Button P2*
6
Front Button P1*
7
Accessory Connector
LED Indicators
* These buttons are programmable.
3
English
Programmable Buttons
* Not applicable in Capacity Plus
Your dealer can program the programmable buttons as
shortcuts to radio functions or up to a maximum of six (6)
preset channels/groups depending on the duration of a button
press:
• Short press – Pressing and releasing rapidly (0.05 seconds).
• Long press – Pressing and holding for the programmed
duration (between 1.00 second and 3.75 seconds).
• Hold down – Keeping the button pressed.
NOTE: The programmed duration of a button press is
applicable for all assignable radio/utility functions or
settings. See Emergency Operation on page 22 for
more information on the programmed duration of the
Emergency button.
Nuisance Channel Delete*
unwanted channel, except for the Selected Channel, from the
scan list. The Selected Channel refers to the user’s selected
zone/channel combination from which scan is initiated.
One Touch Access
Private, Phone or Group Call, a Call Alert or a Quick Text
message, or returns the user to a preset channel.
Option Board Feature
off for option board-enabled channels.
PA On/Off
system on or off.
Permanent Monitor *
traffic until function is disabled.
Phone Exit – Ends a Phone Call.
– Toggles the radio’s internal public address (PA)
– Temporarily removes an
– Directly initiates a predefined
– Toggles option board feature(s) on or
– Monitors a selected channel for all radio
Assignable Radio Functions
Emergency
cancels an Emergency Alarm or Call.
Ext PA On/Off
connected public address (PA) loudspeaker amplifier and the
radio’s internal public address (PA) system.
Identifying Radio Controls
Manual Site Roam*
– Depending on the programming, initiates or
– Toggles the audio routing between the
– Starts the manual site search.
4
English
Privacy
Repeater/Talkaround*
and communicating directly with another radio.
Scan*
Site Lock On/Off* – Toggles the automatic site roam on or
off.
– Toggles privacy on or off.
– Toggles between using a repeater
– Toggles scan on or off.
Telemetry Control – Controls the Output Pin on a local or
PTT
Button
remote radio.
Transmit Interrupt Remote Dekey – Stops an ongoing
interruptible call to free the channel.
Voice Operating Transmission (VOX)
off.
– Allows selection from a list of zones.
Zone
– Toggles VOX on or
Push-To-Talk (PTT) Button
The PTT button on the side
of the microphone serves
two basic purposes:
• While a call is in
progress, the PTT button
allows the radio to
transmit to other radios in
the call.
Identifying Radio Controls
Assignable Settings/Utility Functions
All Tones/Alerts
Power Level
low.
Squelch
– Toggles all tones on or off.
– Toggles transmit power level between high and
– Toggles squelch level between normal and tight.
Press and hold down PTT
button to talk. Release
the PTT button to listen.
The microphone is activated when the PTT button is pressed.
• While a call is not in progress, the PTT button is used to make
a new call (see Making a Radio Call on page 14).
Depending on programming, if the Talk Permit Tone or the PTT
Sidetone is enabled, wait until the short alert tone ends
before talking.
5
English
During a call, if the Channel Free Indication feature is
Channel Rocker
enabled on your radio (programmed by your dealer), you
will hear a short alert tone the moment the target radio (the
radio that is receiving your call) releases the PTT button,
indicating the channel is free for you to respond.
You will also hear the Channel Free Indication tone if your
call is interrupted, for example when the radio receives an
Emergency Call.
You can turn off the Channel Free Indication tone or the
PTT Sidetone by disabling all radio tones and alerts
(see Turning Radio Tones/Alerts On or Off on page 32).
Switching Between Conventional Analog
and Digital Mode
Each channel in your
radio can be configured
as a conventional
analog or conventional
digital channel. Use the
Channel Rocker to
switch between an
analog or a digital
channel.
When switching from digital to analog mode, certain features
are unavailable.
Your radio also has features available in both analog and digital
mode. However, the minor differences in the way each feature
works does NOT affect the performance of your radio.
NOTE: Your radio also switches between digital and analog
modes during a dual mode scan (see Scan on
page 19).
Identifying Radio Controls
6
English
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