Motorola DLR1060, DLR120 User Manual

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TWO-WAY RADIOS

DLR120/DLR1060 NON-KEYPAD PORTABLE RADIO

USER GUIDE

en-US fr-FR

September 2018

*MN001132A01*

MN001132A01-AC

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English

Product Safety and RF Exposure Compliance...............5

Acoustic Safety...............................................................6

Computer Software Copyrights...................................... 7

Introduction.....................................................................8

Package Contents.......................................................... 9

Notice to Users (FCC and Industry Canada)................10

Batteries and Chargers Safety Information.................. 11

Operational Safety Guidelines...........................11

Chapter 1: Radio Overview.......................................... 13

Parts of The Radio.............................................13

Radio Specifications.......................................... 14

Battery Features................................................ 15

About Li-Ion Battery...........................................15

Battery Recycling and Disposal.........................15

Installing Li-Ion Batterries.................................. 16

Removing Li-Ion Batteries................................. 17

Holster............................................................... 17

Power Supply, Adapter, and Drop-In Tray

Single Unit Charger (SUC)................................ 18

Use and Care.................................................... 18

Battery Life........................................................ 18

Battery Status.................................................... 19

Charging with the Drop-In Tray Single Unit

Charger (SUC)...................................................19

Charging A Stand-Alone Battery....................... 20

Motorola Solutions Authorized Batteries........... 21

Estimated Charging Time.................................. 21

Charging a Radio and Battery using a DLR 12-Pocket Multi-Unit Charger (MUC) -

Optional Accessory............................................21

DLR Series Charger LED Indicators..................22

Series Charger LED Indicators..........................23

Troubleshooting LED ........................................24

DLR Radios and Charger Compatibility.............24

Chapter 2: Getting Started........................................... 25

Radio Buttons Overview.................................... 25

Turning the Radio On or Off.............................. 25

Adjusting Volume...............................................26

Checking Battery Status.................................... 26

Transmitting and Receiving............................... 27

Talk Permit Tone (TPT)..................................... 27

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Talking to a Group in a Channel........................28

Browsing or Selecting a Channel...................... 28

Private Reply..................................................... 28

DLR and DTR Radios Compatibility ................. 28

Talk Range........................................................ 29

Top Button Options............................................29

Radio Status...................................................... 30

Chapter 3: Advanced Configuration Mode................... 31

Entering Advanced Configuration Mode............32

Browsing Advanced Configuration Options....... 32

PROFILE ID Number – Current Value....33

PROFILE ID Number – Changing

values..................................................... 34

PROFILE ID Number – Sub-menu......... 35

PROFILE ID Number – Value

Modification Confirmation....................... 36

Maximum Channels................................ 37

Top Button - Current Feature..................38

Top Button - Sub-menu Options............. 39

MIC Gain.................................................40

Home Channel........................................41

Resetting to Factory Defaults................. 42

Radio Factory Default Settings.... 42

Chapter 4: Special Radio Call Features....................... 44

Private Reply..................................................... 44

How Private Reply Works..................................44

Private Reply Status Indicator........................... 48

Direct Call.......................................................... 49

How Direct Call Works.......................................50

Direct Call Status Indicator................................ 53

Private Reply and Direct Call Frequently

Asked Questions............................................... 54

Call All Available................................................57

How Call Available Works................................. 58

Call All Available Status Indicator......................61

Page All Available..............................................61

How Page All Available Works.......................... 63

Page All Available Status Indicator....................66

Chapter 5: Customer Programming Software.............. 68

CPS Basic Menu Instructions............................ 68

Chapter 6: Cloning Radios........................................... 75

Cloning Mode.................................................... 75

Cloning with a MUC (Optional Accessory)........ 76

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Cloning Radio using the Radio to Radio (R2R)

Cloning Cable (Optional Accessory)..................78

What To Do If Cloning Fails...............................79

Cloning the Wireless PROFILE ID Number ......80

Chapter 7: Troubleshooting..........................................81

Symptoms and Solutions...................................81

Chapter 8: Use and Care............................................. 86

Maintenance...................................................... 86

Chapter 9: Motorola Solutions Limited Warranty for

the United States and Canada..................................... 88

What Does this Warranty Cover........................ 88

Products and Accessories................................. 88

Exclusions......................................................... 89

Software............................................................ 90

Who is Covered?............................................... 90

How to Obtain Warranty Service or Other

Information.........................................................90

Patent Notice..................................................... 91

Export Law Assurances.....................................91

Appendix A: Accessories..............................................92

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Product Safety and RF Exposure Compliance

CAUTION:

This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements. Before using this product, read the Product Safety and RF Exposure booklet enclosed with your radio which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable Standards and Regulations.

For a list of Motorola Solutions-approved antennas, batteries, and other accessories, visit the following web site:http://www.motorolasolutions.com

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Acoustic Safety

CAUTION:

Exposure to loud noises from any source for extended periods of time may temporarily or permanently affect your hearing. The louder the radio volume, the less time is required before your hearing can be affected. Hearing damage from loud noises is sometimes undetectable at first and can have a cumulative effect.

To protect your hearing:

Use the lowest volume necessary to do your job.

•

• Increase the volume only if you are in noisy surroundings.

• Reduce the volume before connecting headset or earpiece.

• Limit the amount of time you use headsets or earpieces at high volume.

• When using the radio without a headset or earpiece, do not place the radio speaker directly against your ear.

• If you experience hearing discomfort, ringing in your ears, or speeches that are muffled, you should stop

listening to your radio through your headset or earpiece, and have your hearing checked by your doctor.

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Computer Software Copyrights

The Motorola Solutions products described in this manual may include copyrighted Motorola Solutions computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for copyrighted computer programs, including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any copyrighted Motorola Solutions computer programs contained in the Motorola Solutions products described in this manual may not be copied, reproduced, modified, reverse-engineered, or distributed in any manner without the express written permission of Motorola Solutions.

Furthermore, the purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive license to use that arises by operation of law in the sale of a product.

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Introduction

This user guide covers the operation of your radios. This radio is a product of Motorola Solutions' 80 plus years

of experience as a world leader in the designing and manufacturing of communications equipment. This series provides cost-effective communications for businesses such as retail stores, restaurants, schools, construction sites, manufacturing, property and hotel management, and more. Motorola Solutions professional two-way radios are the perfect communications solution for all modern fastpaced industries.

Your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.

NOTICE:

Read this user guide carefully to ensure that you

know how to properly operate the radio before use. Business Radios, Mailstop 1C15, Motorola 8000 West Sunrise Boulevard Plantation, Florida 33322

For product-related questions, contact: 1-800-448-6686 or visit us at: www.motorolasolutions.com/DLR.

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Package Contents

The following list encompasses the package content available:

• Radio

• Holster

• Lithium-Ion Battery

• Power Supply

• Quick Reference Guide

• Drop-in Tray Charger with Power Adapter

• Product Safety & RF Exposure Booklet

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Notice to Users (FCC and Industry Canada)

The business two-way radios operate in the license-free 900 MHz ISM Band (902 – 928 MHz) and are subject to the Rules and Regulations of the Federal Communications Commission (FCC).

This device complies with Part 15 of the FCC rules and Industry Canada's license-exempt RSS's per the following conditions:

• This device may not cause harmful interference.

• This device must accept any interference received,

including interference that may cause undesired operation.

• Changes or modifications made to this device, not

expressly approved by Motorola Solutions, could void the authority of the user to operate this equipment.

To comply with FCC/IC requirements, transmitter adjustments should be made only by or under the supervision of a technically qualified person to perform transmitter maintenance and repairs. Replacement of any transmitter component such as crystal, semiconductor, and

other that are not authorized by the FCC/IC equipment authorization for this radio violates FCC/IC rules.

NOTICE:

Use of this radio outside the country where it was intended to be distributed is subject to government regulations and may be prohibited.

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Batteries and Chargers Safety Information

This document contains important safety and operating instructions. Read these instructions carefully and save them for future reference. Before using the battery charger, read all the instructions and cautionary markings on:

• the charger

• the battery

• the radio attached with battery

• To reduce risk of injury, charge only the rechargeable

Motorola Solutions-authorized batteries. Charging the other batteries may cause explosion, personal injury, and damage.

• Use of accessories not recommended by Motorola

Solutions may result in fire, electric shock, or injury.

• To reduce damage to the electric plug and cord, pull by

plug rather than the cord when disconnecting the charger.

• An extension cord should not be used unless

necessary. Use of an improper extension cord may result in fire and electric shock. If an extension cord must be used, make sure that the cord size is 18 AWG

for lengths up to 100 ft (30.48 m), and 16 AWG for lengths up to 150 ft (45.72 m).

• Do not operate the charger if it has been broken or damaged in any way. Take it to any qualified Motorola Solutions service representatives.

• Do not disassemble the charger; it is not repairable and replacement parts are not available. Disassembly of the charger may result in risk of electrical shock or fire.

• To reduce risk of electric shock, unplug the charger from the AC outlet before attempting any maintenance or cleaning.

Operational Safety Guidelines

• Turn off the radio while charging.

• The charger is not suitable for outdoor use. Use only in dry locations/conditions.

• Connect charger to an appropriately fused and wired supply of the correct voltage (as specified on the product only).

• Disconnect charger from line voltage by removing main plug.

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• Connect the equipment to an outlet which is easy to access and near.

• For equipment using fuses, replacements must comply with the type and rating specified in the equipment instructions.

• Maximum ambient temperature around the power supply equipment must not exceed 40 °C (104 °F).

• Power output from the power supply unit must not exceed the ratings stated on the product label located at the bottom of the charger.

• Make sure the cord is not stepped on, tripped over, subjected to water, damage or stress.

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Radio Overview

This chapter explains the buttons and functions to control the radio.

Parts of The Radio

This chapter explains elements and buttons of the radio.

Table 1: Parts of the Radio

Number Description

1 Audio Accessory Connector

Connects compatible audio accessories.

2 The Lithium-Ion (Li-Ion) Battery

DLR Series comes with a Standard Capacity Li-Ion battery. Other batteries may be available. For more information, see

Battery Features on page 15.

3 Power button

Long press to turn the radio On or Off. Short press to check battery status.

4 Volume Control (+/-) button

Increases (+), decreases (-) or mutes the volume.

5 Channel/Menu button

In standard radio operation mode, the Channel/Menu button comes defaulted to channel function. To change channels, press the Channel/Menu button and then to browse channels press the (+) or (-) button. To exit, short press the PTT but-

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Number Description

ton. When in Advanced Configuration Mode, Channel/Menu button gives access and allows navigation to set up special features.

6 Top button

The radio Top button comes defaulted to “Private Reply” feature.

For more information regarding programming the Top button to other features, refer to Special Radio Call Features on

page 44.

7 Speaker

8 Antenna

For models DLR1020 and DLR1060 the antennas are non-removable.

9 Tx/Rx Indicator LED

Indicates whether the radio is on standby, receiving, or transmitting.

10 Push-to-Talk (PTT) button

Number Description

To talk, press the PTT (Push to Talk) button and wait to hear the Talk Permit Tone (TPT), a quick double beep. Release it to listen. For more information, see Trans-

mitting and Receiving on page 27.

11 Microphone

Speak clearly into the microphone when transmitting.

Radio Specifications

The radio model is printed on the back of the radio and provides the following information:

Table 2: Radio Specifications

Model Fre-

quency

Band

DLR1020ISM 900

MHz

Trans-

mit

Power

(Watts)

1 2 Non-re-

Number

Chan-

nels

Anten-

mova-

ble

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Model Fre-

quency

Band

DLR1060ISM 900

MHz

Trans-

mit

Power

(Watts)

1 2 Non-re-

Number

Chan-

nels

Anten-

mova-

ble

Battery Features

The radio comes with standard Lithium-Ion (Li-Ion) batteries.

NOTICE:

Batteries with different capacities and operational life may be available in the future.

About Li-Ion Battery

The radio comes with a rechargeable Li-Ion battery. This battery should be fully charged before initial use to ensure optimum capacity and performance.

Battery life is determined by several factors. The critical ones are overcharging of batteries and the average depth of discharge each cycle. Typically, the greater the

overcharge and the deeper the average discharge, the fewer cycles a battery will last. For example, a battery which is overcharged and discharged 100% for several times a day, lasts fewer cycles than a battery that overcharges less and is discharged to 50% per day. Battery with minimal overcharge and has an average of 25% discharge, lasts even longer.

Motorola Solutions batteries are designed specifically to be used with a Motorola Solutions charger and vice versa. Charging batteries with non-Motorola Solutions equipment may lead to battery damage and void the battery warranty. Whenever possible, maintain the battery temperature to 77 °F (25 °C) (room temperature). Charging a cold battery (below 50 ° F [10 °C]) may result in leakage of electrolyte and ultimate failure of the battery. Charging a hot battery (above 95 °F [35 °C]) results in reducing discharge capacity and affecting the performance of the radio. Motorola Solutions rapid-rate battery chargers contain a temperature-sensing circuit to ensure that batteries are charged within the temperature limits stated above.

Battery Recycling and Disposal

Li-Ion rechargeable batteries can be recycled. However, recycling facilities may not be available in all areas. Under various U.S. state laws and the laws of several other

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countries, batteries must be recycled and cannot be disposed of in landfills or incinerators. Contact your local waste management agency for specific requirements and information in your area. Motorola Solutions fully endorses and encourages the recycling of Li-Ion batteries.

In the U.S. and Canada, Motorola Solutions participates inthe nationwide Call2Recycle program for battery collectionand recycling. Many retailers and dealers participate in thisprogram.For the location of the drop-off facility closest to you,access Call2Recycle's Internet web site at https://www.call2recycle.org/ or call 1-800-8BATTERY. This internet site and telephone number also provide otheruseful information concerning recycling options forconsumers, businesses, and governmental agencies.

1 Slide the latch at the top of the battery door to the

unlock position and lift up the battery door at the center recess.

a Align the battery contacts with the tabs in the

battery compartment. Insert the contact side of the battery first, then press the battery down to secure in place.

2 Put the battery door back on the radio.

Installing Li-Ion Batterries

The following steps explain how a Li-Ion battery is installed.

Figure 1: Installing a Li-Ion Battery

3 Slide the latch to the lock position.

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Removing Li-Ion Batteries

The following steps explain how a Li-Ion battery is removed.

Figure 2: Removing a Li-Ion Battery

1 Turn the radio off.

2 Slide the latch at the top of battery door to the unlock

position and lift up the battery door at the center recess.

3 Pull on the battery removal tab until the battery is

disengaged from the battery compartment.

4 Pull the battery away from the radio.

Holster

The following steps explain how to use a holster.

1 To insert the radio into the holster, press the radio

against the back of the holster until the hooks on the holster are inserted in the top recesses of the battery.

2 To remove the radio from the holster, detach the

hooks of the holster from the top recesses of the battery using the top tab and slide the radio out from the holster.

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Power Supply, Adapter, and Drop-In Tray Single Unit Charger (SUC)

The radio is equipped with one power supply, one adaptor, and one SUC.

Figure 3: Charging with SUC

Use and Care

This chapter explains the maintenance of the radio.

Battery Life

The battery lasts longer when Battery Save feature is set to on (enabled by default).

Table 3: Li-Ion Battery Life

Battery Type Battery Save

OFF

Standard 10.0 – 12.0

Hours

NOTICE:

Battery life is estimated based on 5% transmit/5% receive/90% standby standard duty cycle.

Battery Save ON

Up to 14 hours

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Battery Status

This section covers the battery status information. Short press the Power

DLR radio announces battery level every time it powers up.

Table 4: Battery Status

Battery Status Battery Level Voice Prompt

Battery high 100 % – 71 % “Battery level

Battery medium 70 % – 41 % “Battery level

Battery low 40 % – 11 % “Battery level

Battery critical 10 % – 0 % “Battery level

Battery shut-

down

NOTICE:

Battery saver is enabled by default.

button to check the battery status.

or Tone

high”

medium”

low”

critical”

0 % Shutdown

beeps

Charging with the Drop-In Tray Single Unit Charger (SUC)

The radio comes with a standard power supply and a SUC.

Turn off the radios before charging and charge best in room temperature.

1 Place the SUC on a flat surface.

2 Insert the connector of the power supply into the port

on the side of the SUC.

3 Plug the AC adapter into a power outlet.

4 Insert the radio into the SUC with the front of the

radio facing the LED of the SUC. Ensure the radio is securely inserted all the way into the charger.

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NOTICE:

For more information, see DLR Series

Charger LED Indicators on page 22 and Operational Safety Guidelines on page 11.

The red LED on the SUC illuminates to indicate that the battery is charging.

Charging A Stand-Alone Battery

To charge a battery, insert the battery into the charger pocket.

a Aligning the raised tab on each side of the battery

with the corresponding groove on each side of the charger pocket.

b Pressing the battery toward the rear of the

pocket.

c Sliding the battery into the charger pocket,

ensuring complete contact between the charger and battery contacts.

When the battery is properly seated in the pocket, the charger indicates the Battery Level status as shown in DLR Series Charger LED Indicators on

page 22 table. The red LED blinks to indicate that

the battery is charging rapidly. The LED changes to a steady green light to indicate that the battery is nearly or fully charged.

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Motorola Solutions Authorized Batteries

Table 5: Motorola Solutions Authorized Batteries

Part Number Description

HKNN4013_ Li-Ion Battery 1800 mAh

Estimated Charging Time

The following table provides the estimated charging time of the battery. For more information, see Accessories on page

92.

Table 6: Estimated Charging Time

Charging Solutions Estimated Charging

Time

Standard Battery

Standard

≤ 3.50 Hours

Charging a Radio and Battery using a DLR 12-Pocket Multi-Unit Charger (MUC) - Optional Accessory

The DLR 12-Pocket Multi-Unit Charger (MUC) allows dropin charging of up to 12 radios or up to 6 radios and 6 standalone batteries. Batteries can be charged with the radios or removed and placed in the MUC separately. Each of the six charging pockets can hold a radio (with or without the Holster) or battery, but not both at the same time.

1 Place the MUC on a flat surface.

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2 Insert the power cord plug into the MUC dual pin

connector at the bottom of the MUC.

3 Plug the power cord into an AC outlet.

4 Turn off the radio.

5 Insert the radio or battery into the charging pocket

with the radio or battery facing away from the contacts .

NOTICE:

• This Multi-Unit Charger clone up to two radios (two Source radios and two Target radios). Refer to Cloning with a MUC (Optional Accessory) on

page 76 for more information.

• More information on the Multi-Unit Charger operation is available in the Instruction Sheets provided with the MUC. For more information on the parts and their part numbers, refer to Chapter Accessories on page 92.

DLR Series Charger LED Indicators

The following table explains the meaning of each status and LED indicator:

Table 7: Indicators

Status LED Indicator Comments

Green for approxi-

Power On

Charging Steady Red Charged Steady Green -

Error

Standby

Battery Level Status

mately one second

Fast-blinking red Slowly blinking

amber Blink Red one

time Blink Amber two

times

Battery low

Battery medium

Normally, re-positioning the battery pack will correct this issue.

Battery temperature is too warm or too cold or wrong power voltage is used.

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Status LED Indicator Comments

Blink Green three times

Battery high

If there is NO LED Indication:

• Check if the radio with battery, or the battery alone, is inserted correctly.

• Ensure the power supply cable is securely plugged into the charger socket using an appropriate AC outlet and there is power to the outlet.

• Confirm that the battery being used with the radio is listed in Motorola Solutions Authorized Batteries on

page 21.

Series Charger LED Indicators

The following table explains the meaning of each status and LED indicator:

Table 8: Indicators

Status LED Indicator Comments

Green for approxi-

Power On

mately one sec-

ond Charging Steady Red Charged Steady Green -

Error

Standby

Battery Level Status

Fast-blinking red -

Slowly blinking

amber

Blink Red one

time

Blink Amber two

times

Blink Green three

times

Battery low

Battery medium

Battery high

Normally, re-positioning the battery pack will correct this issue.

Battery temperature is too warm or too cold or wrong power voltage is used.

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Troubleshooting LED

If there is no LED Indication, perform the following steps:

1 Check that the radio, or stand-alone battery, is

inserted correctly.

2 Ensure the power supply cable is securely plugged

into the charger socket using an appropriate AC outlet and there is power to the outlet.

3 Confirm that the battery being used with the radio is

listed in Motorola Solutions Authorized Batteries on

page 21.

DLR Radios and Charger Compatibility

The following table shows DLR and CLS Single-Unit Charger (SUC) and Multi-Unit Charger compatibility.

Table 9: DLR and CLS Chargers Compatibility

Charging Compatibility

DLR ra-

Charg-

ers

DLR SUC

DLR

MUC

CLS SUC

CLS

MUC

dio with

insert-

ed bat-

tery

Yes

NOTICE:

Although DLR Series and CLS Series chargers are compatible, DLR and CLS radios operate in different frequency bands and do not communicate with each other.

DLR

stand-

alone

batter-

ies

Yes Yes No

No Yes Yes

CLS ra-

dio with

insert-

ed bat-

tery

CLS

stand-

alone

batter-

ies

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Getting Started

This section helps you to get familiar with the basic operation of the radio.

Radio Buttons Overview

Item Description

1 PTT (Push-To-Talk) button 2 Top button

Item Description

3 On/Off button 4 (+)/(-) buttons 5 Channel/Menu button

NOTICE:

For more information, see Parts of The Radio on

page 13.

Turning the Radio On or Off

• To turn the radio on, press and hold the Power button

until the radio plays the power-up tone and the standby light begins to blink.

• To turn the radio off, press and hold the Power button

(~3 seconds) until the radio Tx/Rx Indicator LED turns off and power down tone is heard to turn off.

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NOTICE:

By default, when the radio is turned on, it announces the current channel name and battery status.

Adjusting Volume

• Press the (+) button to increase the volume, or the (-)

button to decrease the volume,

• To mute, press, and hold the (-) button (~2 seconds)

until you hear the voice announcement “Mute”.

• To maximize the volume, press and hold the (+) button

(~2 seconds). The volume scrolls up fast to maximum volume. You hear the volume beeps increment as the volume increases.

NOTICE:

• Radio mute means setting the volume to the lowest level. (This is to prevent the user from forgetting to unmute the radio).

• Do not hold the radio too close to the ear when the volume is high or when adjusting the volume. There are 16 increments of volume. As the (+)/(-) buttons are pressed, you hear a beep at the current volume level. If device is receiving during volume interaction, received audio is heard at the new volume instead of beeps.

• When using radio with earpiece, make sure to adjust the radio volume to the lowest volume before putting on the earpiece. For more information, refer to Acoustic Safety on page 6. Use only Motorola Solutions approved accessories. For more information, refer to

Accessories on page 92.

Checking Battery Status

Short press the Power button to check the battery status. For more information, refer to Battery Status on page 19.

The following table describes the icons:

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NOTICE:

The four levels available for battery status are: High, Medium, Low, and Critical.

Transmitting and Receiving

• Listen through the speaker to receive.

• Press the PTT (Push to Talk) button and wait to hear

the Talk Permit Tone (TPT), a quick double beep to talk. Release the PTT to listen.

• The Tx/Rx Indicator blinks slowly red when on standby. When the radio is transmitting, the Tx/Rx Indicator is solid red.

• When the radio is receiving, the Tx/Rx Indicator LED blinks red quickly.

IMPORTANT:

When talking on the radio, make sure not to release the PTT button at any given time. Whether you are transmitting using the PTT button or using an in-line

PTT on the earpiece accessory, always ensure the PTT button is pressed firmly until the transmission is

finished. Releasing the PTT button while transmitting and trying to immediately press the PTT button again causes the radio to give a loud denial tone.

Wait for two seconds and press PTT again to continue speaking. If you press the PTT button to transmit and a busy tone is received instead of a TPT, this means the channel is either not available, busy or there are no users reachable within transmission range.

Talk Permit Tone (TPT)

Talk Permit Tone (TPT) is a quick distinctive double beep tone that sounds after you press the PTT button, indicating the channel is free to talk.

TPT is useful in ensuring orderly communications by preventing radios from transmitting over ongoing conversations.

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NOTICE:

To ensure that your words are not cut off, always wait for the TPT before you start to speak.

Talking to a Group in a Channel

Press the PTT (Push to Talk) to transmit. Solid Red Tx/Rx Indicator LED when transmitting and wait to hear the Talk Permit Tone (TPT) before you start speaking.

Browsing or Selecting a Channel

1 To select a channel, press the Channel/Menu

button until the voice announcement “Channel

<Number>, to change press + or -.

2 To select the desired channel, press (+) or (-)

buttons. An audible voice indicates the selected channel.

3 To exit <Channel Change>, press the PTT button

or wait for the radio Channel/Menu timer to expire.

Private Reply

This section explains the function of Pivate Reply. the Private Reply feature is enabled by default. For

example, when you hear someone talking on the radio, push the Top button to queue for Private Reply function (Top button LED indicator blinks orange). After the person finishes talking, press the PTT button to reply privately to that person (Top button LED illuminates solid orange). Voice prompts and tones guide you on the status of the private call. For instructions for using this feature, see

Special Radio Call Features on page 44.

DLR and DTR Radios Compatibility

DLR and DTR radios are based on the same digital radio technology and can be used in mixed fleets of DLR and DTR radios. Out of the box, DLR, and DTR radios communicate using the factory default settings.

If you have DTR radios with customized settings and/or private groups, and need to add DLR radios, make sure to use the DLR CPS software5 in order to create a compatible configuration in the DLR radios. The same applies if DTR radios are to be added to an existing DLR radio fleet. For

DLR CPS software is available for free download at www.motorolasolutions.com/DLR.

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more details on DTR and DLR compatibility, please contact your Motorola Solutions point of sale.

For questions or comments related to this product, please contact Motorola Solutions: 1-800-448-6866

Talk Range

Industrial Multi-Level

Model

ISM 900 MHz

For a group of DLR radios to be able to communicate, they need to be on the same channel and have the same radio PROFILE ID number. All radios come by default programmed to PROFILE ID number 0000.

Channel

Current channel that the radio is using, depending on radio model.

Inside steel/

concrete Indus-

trial buildings

Up to 300,000

Square Feet

Inside multilevel buildings

Up to 20 Floors

PROFILE ID Number

All the radios in your fleet (independent of the channels that users are assigned to) should use the same PROFILE ID. It is also very important to customize the PROFILE ID number in order to avoid interference from other users using the default 0000 number. In order to customize your radio fleet PROFILE ID, choose a 4digit number and enter it using the radio Advanced Configuration Mode (Turn off the radio, Press the PTT, (+) and Power buttons simultaneously and hold until radio announces Programming Mode Follow voice prompts). For more information, refer to the Advanced

Configuration Mode on page 31“.

Top Button Options

The Top Button comes pre-programmed with the Private Reply Feature. Top Button can be configured also to allow other different call features such as: Page All Available, Call Available, Direct Call and Mute. It can also be disabled. For more details on how to configure the Top Button refer to Advanced Configuration Mode on page 31.

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Radio Status

Power-Up Solid Red for 2 sec-

Power Off Solid Red for 2 sec-

Fatal Error at Powerup

Channel Busy Not Available OFF Busy tone ‘Idle’ Mode Heartbeat Red OFF Not Available Transmit (Tx) (stand-

ard group call) Receive (RX) (stand-

ard group call)

Front LED Indicator Top Button LED Indi-

cator

OFF “Battery Level <Level>, Channel

onds

OFF Power Off chirps

onds Double Blink Red Single Blink Orange Not Available

Solid Red OFF Not Available

Fast Red Heartbeat OFF Not Available

<Number>”

Voice Prompt or Tone

Page 31

English

Advanced Configuration Mode

The DLR Advanced Configuration Mode allows you to configure special settings in your radio without the need of programming cables or additional software.

Advanced Configuration Mode gives access to customize the following features:

• PROFILE ID Number

• Maximum Channels

• Top button

• Microphone (MIC) Gain

• Home Channel

Feature Description

PROFILE

ID Num-

ber

Choose a 4-digit number (0000–9999) as your radio PROFILE ID Number. Customize the PROFILE ID Number to ensure interference free/private communications.

Feature Description

Maximum Channels

Top but-

ton

MIC Gain Choose between High, Medium, or Low

Home

Channel

Choose the maximum number of channels you want to allow for your radio.

Set the Top button with one of the following features: Private Reply, Direct Call6, Call All Available, Page All Available, Mute, Disabled.

MIC Gain to adjust the radio microphone sensitivity level to fit different users or noise environments.

Choose the channel you want to designate as your main channel. Every time you change to a different channel and no activity is detected from the channel, the radio reverts to your home channel.

Only if enabled via CPS.

Page 32

English

Entering Advanced Configuration Mode

Power-up using the Power button while pressing the PTT and (+) buttons simultaneously to enter the Advanced Configuration Mode.

Number Description

1 Power button 2 (+) button 3 PTT button

Browsing Advanced Configuration Options

Upon entering Advanced Configuration Mode, radio plays voice prompt “Programming Mode". Press Menu button to continue”. Press Channel/Menu button to cycle through the Advanced Configuration Options.

NOTICE:

Long press the PTT button at any time to exit the Advanced Configuration Mode altogether.

Page 33

PROFILE

ID Number

Maximum

Channel

Top Button

MIC Gain

Home

Channel

Number Description

1 Channel/Menu button

Press to cycle through the Advanced Configuration options

English

PROFILE ID Number – Current Value

Once you press the Channel/Menu button, the radio announces the current PROFILE ID Number and prompts you to change it. Press (+) or (-) button to enter the PROFILE ID Number sub-menu. Alternatively, press the Channel/Menu button to continue to the next Advanced Configuration option.

PROFILE ID Number default is “0000”. Change it to avoid interferences and improve privacy

Page 34

PROFILE

ID Number

Maximum

Channel

Top Button

MIC Gain

Home

Channel

English

Item Description

1 (+)/(-) button

2 Channel/Menu button

Press to enter the PROFILE ID Number sub-menu

Item Description

Press to continue to the next Advanced Configuration option

PROFILE ID Number – Changing values

Once you press either the (+) or (-) to enter the PROFILE ID Number sub-menu, the radio announces the first digit number value and prompts you to change it. Press (+) or (-) button again to change the first digit number. Press Channel/Menu button to continue to the next digit.

There is 10,000 options of PROFILE ID Number to choose from (0000 – 9999)

Page 35

PROFILE

ID Number

Maximum

Channel

Top Button

MIC Gain

Home

Channel

Number Description

1 (+)/(-) button

Press (+) or (-) button to change the first digit number

2 Channel/Menu button

Press to continue to the next digit

English

PROFILE ID Number – Sub-menu

Press (+) or (-) button to change the current digit, radio announces the value. Press Channel/Menu to continue to the next digit. Once in Digit 4, press Channel/Menu button again to continue to the next Advanced Configuration option.

NOTICE:

DLR radio gives you the option to move forward through the four digits with the Channel/Menu button. There is no option to move backward through the four digits of PROFILE ID Number.

Page 36

Digit 1 Digit 2 Digit 3 Digit 4

Press Channel / Menu button

to continue to the next

Advanced Configuration option

English

Number Description

1 (+)/(-) Button

Press to change the current digit value.

2 Channel/Menu Button

Press to continue to next digit. Once in Digit 4, press button again to continue to the next Advanced Configuration option.

PROFILE ID Number – Value Modification Confirmation

Once you have set the four-digit PROFILE ID Number, the radio announces the entire new PROFILE ID Number value. Press Channel/Menu button to continue to the next Advanced Configuration option or hold down the PTT button to exit the Advanced Configuration Mode.

NOTICE:

If the four-digit PROFILE ID number set is not the numbers wanted upon moving to the next Advanced Configuration option, press the Channel/Menu button and cycle through the Advanced Configuration options until you are back at the PROFILE ID Number option to change the value.

Page 37

PROFILE

ID Number

Maximum

Channel

Top Button

MIC Gain

Home

Channel

Number Description

1 Channel/Menu button

Press to continue to the next Advanced Configuration option.

English

Maximum Channels

Press the Channel/Menu button until the radio announces the current maximum number of channels and prompts you to change it. Press (+) or (-) button to change the number of channels. Press Channel/Menu button to continue to the next Advanced Configuration option.

NOTICE:

The maximum number of channels you can set up in your radio is limited by the radio model. DLR1060 has maximum six channels and DLR1020 has maximum two channels.

Maximum number channels allowed by default is the maximum number of channels your radio model has

Page 38

PROFILE

ID Number

Maximum

Channel

Top Button

MIC Gain

Home

Channel

PROFILE

ID Number

Maximum

Channel

Top Button

MIC Gain

Home

Channel

English

Number Description

1 (+) / (-) button

Press to change the number of channels.

Top Button - Current Feature

Press the Channel/Menu button until the radio announces the current Top Button feature and prompts you to change. Press (+) or (-) button to enter the Top Button sub-menu. Alternatively, press Channel/Menu button to continue to the next Advanced Configuration option.

2 Channel/Menu button

Press to continue to the next Advanced Configuration option.

Number Description

1 (+)/(-) button

Page 39

Number Description

Private

Direct Call(*)

Call All

Available

Page All

Available

Disabled

Mute

Press to enter the Top button sub-menu.

2 Channel/Menu button

Press to continue to the next Advanced Configuration.

Top Button - Sub-menu Options

Once you press the (+) or (-) button to enter the Top button sub-menu, you can browse back and forward the different Top button options using the (+) or (-) button. Radio guides with voice prompts as you navigate through the features. Press Channel/Menu button to continue to the next Advanced Configuration option.

NOTICE:

To use the Direct Call option, it must be enabled via CPS beforehand. Otherwise Top button sounds an error tone even if you choose the option in the this menu.

English

(*) Direct Call feature is only available if it has been previously enabled via CPS.

Number Description

1 (+)/(-) button

Browse back and forward the different Top button options using the (+) or (-) button.

2 Channel/Menu button

Page 40

PROFILE

ID Number

Maximum

Channel

Top Button

MIC Gain

Home

Channel

English

Number Description

Press to continue to the next Advanced Configuration option.

MIC Gain

Press the Channel/Menu button until the radio announces the MIC Gain setting and prompts you to change it. There are three MIC Gain settings to choose from – Low, Medium, High. The default MIC Gain value is “Medium”. Press the (+) or (-) button to change MIC Gain settings. Press Channel/Menu button to continue to the next Advanced Configuration option. MIC Gain should only be changed if other users complain that the volume from this radio is too low or too high. The default Medium setting should be appropriate for most users, so it can be left unchanged.

Number Description

1 (+)/(-) button

Press to change MIC Gain settings.

2 Channel/Menu button

Press to continue to the next Advanced Configuration option.

Page 41

Home Channel

PROFILE

ID Number

Maximum

Channel

Top Button

MIC Gain

Home

Channel

Press the Channel/Menu button until the radio announces the Home Channel setting and prompts you to change it. There are two Home Channel settings to choose from – Disabled or Channel number (or channel name if alias was set up via CPS). The default setting of Home Channel is “Disabled”. Press Channel/Menu button to cycle back to the first Advanced Configuration option – PROFILE ID Number.

NOTICE:

When Home Channel is enabled, if no activity is detected from a channel for seven seconds (CPS programmable), the radio reverts to the Home Channel, so this feature may not be appropriate for users who need to frequently change channels throughout the day.

English

Number Description

1 (+)/(-) button

Press to change Home Channel settings.

2 Channel/Menu button

Press to cycle back to the first Advanced Configuration option.

Page 42

English

Resetting to Factory Defaults

• To reset your radios to the original factory defaults,

power up using the Power button while pressing PTT, (-) and (+) buttons simultaneously.

Radio sounds resetting beeps and the voice prompt announces Battery Level <battery level>, Channel <channel name>.

Number Description

1 Power button 2 (+) and (-) button 3 PTT button

Radio Factory Default Settings

Table 10: Radio Basic Feature Defaults

Radio Basic Feature Default

Power up announcement Battery Status and Chan-

nel Name

Quick press Power button

Number of channels Set to maximum number

Channel/Menu button Channel change only

Top Button feature Private Reply

Battery Status

of channels supported by the radio model

Page 43

English

Table 11: Radio Advanced Configuration Mode Defaults

Radio Advanced Configuration Mode

PROFILE ID Number lock Off

Radio PROFILE ID Number

Maximum Channels Set to maximum number

Direct Call Off

MIC Gain Medium

Home Channel Disabled

Table 12: Radio Special Mode Defaults

Radio Special Mode Default

Enable restore Factory Default reset

Enable Advanced Configuration Mode

Default

0000

of channels supported by the radio model

NOTICE:

For all other radio defaults, please refer to the CPS.

Enable Cloning Mode On

Page 44

English

Special Radio Call Features

This topic explains DLR Radio Series special call features.

Private Reply

This radio Top button is programmed by default as “Private Reply”. Push the Top button to capture the radio ID of the person currently talking to your group and right after the transmission is over, push the PTT button to talk privately to that person.

Private Reply helps users free the radio channel from unnecessary back and forward chatter by allowing two people to instantly connect privately after a group transmission is over.

Application Example

The use of this feature reduces the need for phone extensions or cell phone calls to talk privately. Simply call on the radio the name of the person you want to talk to privately. When he or she responds to you, push the Private Reply button (Top button) and then press the PTT button to initiate the one to one private conversation.

How Private Reply Works

This topic explains all available scenarios of different connections when using this feature.

User B is talking to a group of radios.

User A wants to talk to User B privately and presses the

Top button to queue up.

Page 45

In queue for Private

“Private Reply”

English

User A radio plays voice prompt “Private Reply” and the Top button starts blinking orange, showing user A is in queue waiting to talk privately to User B.

NOTICE:

Long pressing the Top button a second time cancels the Private Reply queue.

User B finishes talking to the Group while User A radio is still blinking orange indicating it is in queue for Private Reply call.

Page 46

In queue for Private

Private Call in

progress

“Private”

English

User A presses PTT button to talk privately to User B. The Top button LED indicator for both radio A and radio B

illuminate solid orange. User B hears radio voice prompt “Private” and radio plays a distinctive Private TPT.

Whenever user A or B presses the PTT button to reply back, they are talking privately to each other. Nobody else hears them. Radio plays a distinctive Private TPT.

Page 47

Private Call in

progress

“Private Over”

If either one of the radio users takes too long to push the PTT button and reply back, (the default “Private Hang Time” is 10 seconds), the radio times out and ends the private communication with voice prompt “Private Over” on both radios A and B. The Top button LED indicator goes off.

English

Radio user A (who initiated the Private Call), can also end the call at any time by long pressing the Top button. The radio plays voice prompt “Private Over” on both radio A and B to indicate that the private call is over. The Top button LED indicator turns off.

Page 48

“Private Over”

English

NOTICE:

You can set the “Private Hang Time” and “Group Hang Time” to different values using the CPS.

Radio users A and B join back the group transmission in their channel once the private call ends.

Private Reply Status Indicator

Table 13: Private Reply Status Indicator

Private Reply Sta-

tus

Private Reply request in queue (initi-

Top Button

LED Indica-

Prompt or

tor

Blink Orange “Private Re-

Voice

Tone

ply”

Page 49

English

Private Reply Sta-

tus

ated using Top button press) – Initiator party

Private conversation initiated (using the PTT button) – Receiver party

Private Call notification10 – Receiver party

Private conversation in progress – Both parties

End of private conversation – Both parties

Top Button

LED Indica-

tor

Solid Orange Private TPT

Solid Orange “Private”

Solid Orange Private TPT

Off “Private

Voice

Prompt or

Tone

Over”

NOTICE:

Private Reply times out after 10 seconds of inactivity (no transmissions detected). Voice prompt “Private Over” will be heard by both users involved in the private call.

Direct Call

The Direct Call Feature allows a user to call another predetermined user that has been mapped into the radio Top button one-on-one privately (this feature needs to be preprogrammed via CPS*).Users also have the option to assign the Direct Call feature to any radio channel instead of the Top button.This allows the radio Top button to be available for other radio features (for example: Private Reply or Mute) and Direct Call to be set up in a special channel. (You can set up different direct calls in different channels).

This notification occurs only once in the beginning of the call.

Page 50

English

NOTICE:

To set up the Direct Call function for the first time in your radio, (either Top button or to a specific channel) you need to use the CPS (Customer Programming Software) which is available for free download at http://www.motorolasolutions.com. Once in the CPS, you must read and upload the radio IDs (identified in CPS as “privates”) into the CPS in order to enable Direct Call and assign direct calls to specific radios. For more information refer to

Customer Programming Software on page 68.

Application Example

Set up your employees to be able to contact directly and privately their supervisor, the Manager on Duty or to reach a designated person for special requests by simply pressing the Direct Call button (Top button) and then pushing the PTT button to talk.

NOTICE:

If the Direct Call is set up in a specific channel, change to that channel and press the PTT button to talk privately.

How Direct Call Works

This topic explains all available scenarios of different connections when using this feature.

User A presses the radio Top button in order to talk directly to User B. User A radio plays voice prompt “Private <Name>” as programmed in CPS (if enabled) and the Top button LED indicator starts blinking orange, indicating that User A is in queue waiting to talk privately to User B.

Page 51

In queue for Direct

Call with B

“Private <Name>”

Direct Call in

progress

“Private”

User A presses the PTT button to talk privately to User B (who is NOT in a radio conversation), the Top Button LED indicators of both A & B radios will illuminate solid orange. Radio B plays voice prompt “Private” indicating that the incoming call is a Direct Private Call. Radio plays a distinctive Private TPT.

English

Whenever either user A or B presses the PTT button to reply back, they are talking privately to each other. (Radio plays a distinctive Private TPT). Nobody else can hears them.

Page 52

Direct Call in

progress

“Private Over”

English

If any of the radio users takes too long to push the PTT button and reply back, (the default “Private Hang Time” is 10 seconds), the radio times out and ends the private communication with voice prompt “Private Over” on both radio A and B. The Top button LED indicator goes off.

Radio user A (who initiated the Direct Call), can also end the call by Long pressing the Top button. The radio plays voice prompt “Private Over” on both radio A and B to indicate that the private call is over. The Top button LED indicator goes off.

Page 53

“Private Over”

Table 14: Direct Call Status Indicator

English

Direct Call Status Indicator

NOTICE:

To initiate Direct Call, press the Top button followed by the PTT button to talk directly and privately to the pre-set user.

According to the private user name that has been set up via CPS.

Direct Status

Direct Call initiated (using Top button press) – Initiator party

Private conversation initiated (using the PTT button) – Initiator party

Private Call notification – Receiver party

Private conversation in progress – Both parties

End of private conversation – Both parties

Top Button

LED Indica-

tor

Voice

Prompt or

Tone

Blink Orange “<Name of

Direct Call

user>”

Solid Orange Private TPT

Solid Orange “Private”

Solid Orange Private TPT

Off “Private

Over”

Page 54

English

NOTICE:

Direct Call times out after 10 seconds of inactivity (no transmissions detected). Voice prompts “Private Over” are heard by both users involved in the private call.

Top button must be pre-programmed to Direct Call Feature. For Direct Call feature to be enabled in the radio Advanced Configuration, a radio ID must have been uploaded into the radio via CPS. Radio plays voice prompt of Direct Call Name. If no name is programmed, radio announces radio private ID number. For more information, refer to Customer

Programming Software on page 68.

Private Reply and Direct Call Frequently Asked Questions

1 Question: If I change my mind and want to exit the

request for Private Call (or I pressed the Top button by mistake), how do I get out of the “private queue” status (Radio Top button LED indicator is blinking orange)?

Answer: Long press the Top button. The radio exits the private queue request and the Top button LED indicator turns off, returning you to radio normal status.

2 Question: What happens if two people (for example user

A and C) press their Top button at the same time to Private Reply or Direct Call User B?

Answer: Pressing the Top button only queues the radio B ID; therefore, there is no issue if two people press the Top button at the same time. The issue occurs when these two people press the PTT button at the same time to talk privately to B. Then, whoever presses the PTT button faster gets to talk privately to B. The other user hears a “busy” or rejection tone.

3 Question: What happens if a person Private Reply or

Direct Call User B, but User B does not want to engage in the Private conversation?

Answer: The nature of the radio communication is to allow instant communication without the option to decline radio calls. Therefore, if you are concerned about users disrupting group communications or misusing the Private Reply or Direct Call features, make sure that these features are enabled only on authorized radio users.

4 Question: I pressed the Private Reply button but nothing

happened (for example, Top button LED indicator did not start blinking) and instead the radio gives out a busy tone.

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English

Answer: It can be due to different causes such as the Top button is disabled or the radio could not store the radio ID you wanted to reply to (this is if the Top button was pressed outside the four seconds Group Hang Time).

5 Question: What happens if I want to Private Reply to a

person that just finished talking? Answer: The radios allow for “Group Hang Time”

(around four seconds) for you to be able to Private Reply to someone who had just finished talking. Push the Top button within the hang time window and the radio Top button LED indicator starts blinking orange.You can then press the PTT button to talk privately.

6 Question: How exactly does Private Reply work?

Answer: When you press the radio Top button while User B is talking, your radio “captures” the ID of radio B. Once user B finished talking and you press the PTT button, your radio calls radio B privately.

7 Question: What happens if I want to end the call during

a Private Call or Direct Call conversation? Answer: If you are the user who initiated the Private

Reply or Direct Call, you can end the call by long pressing the Top button. However, if you are the call

receiver, you have to wait for the radio to time out (i.e. no communications detected for more than 10 seconds) OR change the channel.

8 Question: I pressed the Top button to queue to talk

privately to the last person transmitting, but when the user finished talking and I push the PTT button to talk, the radio gave me a busy tone or other strange tones and I could not initiate my conversation.

Answer: It is likely there are other users who were waiting as well to talk to the last person transmitting and someone else pressed the PTT button before you, giving you a busy or error tone. Another reason is that the last person transmitting has gone out of transmission range.

9 If I press the Top button (either for Private Reply or

Direct Call) and I forgot that I wanted to talk privately and I did not push the PTT button:

• Question: Would I be still able hear the group conversations in my channel if I do not press the PTT button? Answer: Yes, you should be able to still hear conversations in your channel.

• Question: How long do I have to talk privately to User B?

Page 56

English

Answer: There is no time restriction on how long you can take to press the PTT button to talk privately to user A, as long as your Top button LED indicator is blinking.

• Question: Does the radio gives me any alert to know that I am in still in the private queue mode? Answer: Yes. While waiting in queue to talk privately, you will receive a call reminder tone after 1 minute of being in queue, followed by another reminder tone 4 minutes after that. No other reminder is heard afterwards, but you remain in queue until Private Reply mode is exited.

• Question: How do I respond to group conversation if I have already pushed the Top Button (for either Private Reply or Direct Call) and my Top button LED indicator is blinking? Answer: Long Press the Top button to exit the private queue mode (Top Button LED indicator should turn off) and press the PTT button to reply to the group call.

10 Question: What happens if I am in queue to talk

privately (LED indicator blinking orange), then the person that was transmitting finished talking and I press the PTT button to talk but the Top button LED indicator does not change to solid orange?

Answer: The radio lets you know you are ready for a private communication by turning the Top button LED indicator to solid orange and playing the voice prompt “private” in the beginning. During the private conversation, it also plays a distinctive Talk Permit Tone. All these different prompts from the radio need to happen to ensure there is a private communication established. If you do not have these prompts, it means that you do not have private communication established and you need to try again.

11 Question: How do I know when the radio is no longer in

Private Mode conversation? Answer: You are no longer in a private conversation if

the Top button LED indicator is not illuminating solid orange and is either blinking or switched off instead. Furthermore, the radio plays the voice prompt: “Private Over”.

NOTICE:

Remember that the Private Reply and the Direct Call time out after 10 seconds of inactivity in which both users are sent back to the group call mode (Radio plays the voice prompt “Private Over” and the Top button LED indicator goes off).

Page 57

English

Call All Available

This feature is useful for users with more than one or two channels.

Call All Available feature allows the ability to communicate a message to all available radio users at once in a temporary “super channel group”, without having to change through each channel individually. Call All Available is a group call to all users available in different channels and users who are not currently tied up in an on-going radio conversation12.

Any user who wants to respond to a Call All Available transmission can do so the same way they do when talking on a standard group conversation (by pressing the PTT button before talking).

If someone initiates a Call All Available transmission, all users engaged in the Call All Available will have their Top button disabled (no Private Reply or Direct Call allowed during this period).

The radio times out a Call All Available communication after four seconds of inactivity. This is to avoid all users being tied up indefinitely in an unnecessary group

conversation. This is to avoid all users being tied up indefinitely in an unnecessary group conversation. Call All Available option can be assigned either to the Top button or to an extra channel13.

Application Example

An employee in a retail shop uses a DLR1060 (six channel radio) with the Top button programmed to Call All Available. This employee is trying to check if anyone took the backroom scanner. The employee presses the Top button followed by the PTT button and asks “Does anybody know who has the backroom scanner?”. Anyone, irrespective of their channel, who is not already part of another conversation, will hear this call and can talk back to the whole group of users (who are tied up in the super channel group call) and provide the needed information.

This feature does not interrupt ongoing communications.

Use CPS to assign Call All Available to a specific channel.

Page 58

User B and C busy

in Private Call

Talking

Listening

Talking

CHANNEL 2

BUSY

CHANNEL 3 AVAILABLE

CHANNEL 4

AVAILABLE

User B and C busy

in Private Call

Talking

Listening

Talking

CHANNEL 2

BUSY

“Call All Available”

CHANNEL 3

AVAILABLE

CHANNEL 4

AVAILABLE

All users in Channel 3 and 4 are AVAILABLE

(Nobody is

transmitting).

English

How Call Available Works

This topic explains all available scenarios of different connections when using this feature.

All users in Channel 3 and 4 are available (nobody is transmitting).

User D in Channel 3 initiates Call All Available by pressing the radio Top button

Top button must be pre-programmed to Call All Available before using this feature.

All users from Channel 3 and 4 are brought into a temporary “super channel” group. User D then presses the PTT button and start talking to all available users in both channels.

Page 59

User B and C busy

in Private Call

Talking

Listening

Talking

CHANNEL 2

BUSY

CHANNEL 3

LISTENING TO USER D

CHANNEL 4

LISTENING TO USER D

All users in Channel 3

and 4 can now listen

to user D.

User B and C busy

in Private Call

Talking

Listening

Talking

CHANNEL 2

BUSY

CHANNEL 3

LISTENING TO USER D

CHANNEL 4

LISTENING TO USER D

User D continues talking

to all available users

English

All radios Top buttons in Channel 3 and 4 are solid orange indicating that Call All Available is in progress.

Users in the Call All Available group must respond back within the four second hang time or the Call All Available mode will be terminated.

User D finished talking [Top button LED indicator still solid orange15]. User E presses the PTT button and starts talking to all available users. All users in Channel 3 and 4 now hear User E. All radios Top buttons are solid orange indicating that Call All Available is in progress.

Page 60

User B and C

busy in Private

Call

Talking

Listening

Talking

CHANNEL 2

BUSY

CHANNEL 3

NOW LISTENING TO

USER E

CHANNEL 4

NOW LISTENING TO

USER E

User B and C busy

in Private Call

Talking

Listening

Talking

CHANNEL 2

BUSY

CHANNEL 3

AVAILABLE

CHANNEL 4

AVAILABLE

English

Once all users finished communicating (no transmissions for more than four seconds), the radios time out and end the Call All Available “super channel” group. All users in channel 3 and 4 return to their original talk channels.

Page 61

English

Call All Available Status Indicator

This table applies only to cases in which Call All Available is programmed to the Top button.

Table 15: Call All Available Status Indicator

Call All Available

Status

Call All Available initiated (using Top button press) – Initiator party

Call All Available conversation initiated (using the PTT button) – Initiator party

Call All Available Call notification – Receiver party

Call All Available conversation in progress – Both parties

Top Button

LED Indica-

tor

Blink Orange “Call All

Solid Orange Standard

Voice

Prompt or

Tone

Available”

TPT

Call All Available

Status

End of Call All Available – Both parties

NOTICE:

This table applies only to cases in which Call All Available is programmed to the Top button. Top button must be pre-programmed to Call All Available via Advanced Configuration or CPS.

Call All Available times out after four seconds of inactivity (no transmission detected).

Call All Available can also be programmed to a radio channel. For more information, refer to

Customer Programming Software on page 68.

Top Button

LED Indica-

tor

Off None

Voice

Prompt or

Tone

Page All Available

This feature is useful for users with more than 1 or 2 channels.

Page All Available allows the ability to communicate a message to all available radio users at once without having to change through each channel individually. Page All

Page 62

English

Available is a one-way group voice announcement to all users in different channels who are not currently tied up in an ongoing radio conversation16.

Any user who wants to respond to a Page All Available transmission can do so by replying privately (by pressing the Top button before talking). The Page All Available feature is set up this way to avoid all users getting tied up in an unwanted ongoing group conversation.

Once the user transmitting in Page All Available mode stops transmitting by releasing the PTT button, the Page All Available mode is terminated. Page All Available option can be assigned either to the Top button or to an extra channel17.

Application Example 1

An employee in a retail shop uses a DLR1060 (six channel radio) with the Top button programmed to Private Reply and Channel 6 programmed to Page All Available feature. This employee is looking for anyone (in any of the group radio channels) who can come over to help out in the back room. The employee changes to the Page All Available channel before pressing the PTT button and asks “Can

someone come over to the back room to help out?”. Whoever is available in any of the radio channels can privately reply to the employee to ask for more details or to confirm that they are available to help.

Application Example 2

Anna needs to talk privately to another user (John) and she is not sure in which channel to find him. It is cumbersome to browse all channels to search for John. Anna uses a DLR1060 (six channel radio) with the Top button programmed to Private Reply and Channel 6 programmed to Page All Available feature. She switches to Channel 6 and asks “John Smith, are you available?”

If John is available, he can reply privately (by pressing the Top button). If no response is heard, it means that he is busy in another radio call or is not within the communication range.

This feature does not interrupt ongoing communications.

Use CPS to assign Page All Available to a specific channel.

Page 63

How Page All Available Works

User B and C busy

in Private Call

Talking

Listening

Talking

CHANNEL 2

BUSY

CHANNEL 3

AVAILABLE

CHANNEL 4

AVAILABLE

User B and C busy

in Private Call

Talking

Listening

Talking

CHANNEL 2

BUSY

“Page All Available”

CHANNEL 3

AVAILABLE

CHANNEL 4

AVAILABLE

All users in Channel 3 and 4 are AVAILABLE

(Nobody is

transmitting).

This topic explains all available scenarios of different connections when using this feature.

All users in Channel 3 and 4 are available (nobody is transmitting).

English

User D in Channel 3 initiates Page All Available by switching to Channel 618.

Channel 6 must be pre-programmed to Page All Available before using this feature.

All users from Channel 3 and 4 are brought into a temporary “super group”. User D then presses the PTT button and starts talking to all available users in both channels.

Page 64

User B and C busy

in Private Call

Talking

Listening

Talking

CHANNEL 2

BUSY

CHANNEL 3

LISTENING TO USER D

CHANNEL 4

LISTENING TO USER D

All users in Channel 3

and 4 can now listen

to user D.

User B and C

busy in Private

Call

Talking

Listening

Talking

CHANNEL 2

BUSY

CHANNEL 3

LISTENING TO USER D

CHANNEL 4

LISTENING TO USER D

All users in Channel 3

and 4 are listening

user D.

“Private Reply”

English

User D continues talking to all available users. User E wants to reply to user D and presses the Top button19. User E goes in queue for Private Reply.

Top button of Radio E must be pre-programmed to Private Reply feature.

Once user D stops transmitting by releasing the PTT button, the Page All Available is over. All users in Channel 3 and 4 are back to their original channel groups. User E remains in queue for Private Reply.

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User B and C

busy in Private

Call

Talking

Listening

Talking

CHANNEL 2

BUSY

CHANNEL 3

AVAILABLE

CHANNEL 4

AVAILABLE

User E presses PTT to talk to user D. They are now

User B and C

busy in Private

Call

Talking

Listening

Talking

CHANNEL 2

BUSY

CHANNEL 3 AVAILABLE

CHANNEL 4

AVAILABLE

Private call in progress

engaged in a Private Conversation. Nobody else can hear them. The Top button LED indicator for radio D and E illuminates solid orange.

English

Once User D and E finish the private conversation, they are returned to their respective group channel. The Top button LED indicator both radios switched off.

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User B and C

busy in Private

Call

Talking

Listening

Talking

CHANNEL 2

BUSY

CHANNEL 3 AVAILABLE

CHANNEL 4

AVAILABLE

English

Table 16: Call All Available Status Indicator

Page All Available Status Indicator

This table applies only to cases in which Page All Available is programmed to the Top Button.

Page All Available

Status

Page All Available initiated (using Top button press) – Initiator party

Page All Available conversation initiated (using the PTT button) – Initiator party

Page All Available Call notification – Receiver party

Page All Available conversation in progress – Both parties

End of Page All Available – Both parties

Top Button

LED Indica-

tor

Voice

Prompt or

Tone

Blink Orange “Page All

Available”

Solid Orange Standard

TPT

Solid Orange Standard

TPT

Solid Orange Standard

TPT

Off None

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NOTICE:

To initiate Page All Available, press the Top button or change to a channel that is preset to Page All Available followed by the PTT button to talk to all available users in different channels.

Top button must be pre-programmed to Page All Available via Advanced Configuration or CPS. The only way to respond to someone doing a Page All Available call is by Private Reply. Page All Available can also be programmed to a radio channel.

For more information, refer to Customer

Programming Software on page 68.

English

Page 68

English

Customer Programming Software

Figure 4: Setting-up the Radio to the CPS

The easiest way to program or change features in your radio is by using the Customer Programming Software (CPS) and the CPS Programming Cable20. CPS Software is available for free as web-based downloadable software at: www.motorolasolutions.com/DLR

To program, connect the DLR Series radio via the Drop-in Charger Tray and CPS Programming Cable to your computer as shown in the picture above. Prior to programming, verify that the switch in the Programming Cable is in the ‘Digital21’ position.

CPS allows you to easily program features such as Direct Call, Radio Menu Options, Private Groups, Direct Contacts, Channel announcements, etc. It also gives you the flexibility to prevent radio features to be accidentally modified by users, by providing the option to disable functionalities like Factory Reset, Advanced Configuration Mode, etc. It also provides security by giving the option to set up a password for profile radio management. For more information, refer to Features Summary Chart Section at the end of the User Guide.

CPS Basic Menu Instructions

Open the CPS software and click on the RADIO top tab.

2 Do one the following:

CPS Programming Cable P/N# is HKKN4027_.

If your CPS Programming Cable is showing “CPS/Flash”, make sure to position it to “Flash”.

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English

• Click on the READ tab to read the radio

• On the drop down menu Radio Type, select DLR if you want to open a new profile or an existing one.

3 Do one the following:

• Click Read Radio. Radio sounds a series of beeps to indicate reading is in progress and will upload your radio profile settings.

• Click New Profile to create customized profile based on the default profile.

4 Scroll down to see more feature options. Customize

as necessary.

You only need to select the Radio Type, if you want to open a new or pre-determined profile. The CPS is smart enough to determine what model it is reading.

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Click ONLY if you are going to upload radios IDs for Direct Call, Private Groups or interoperability with DTR radios.

Scroll down for more feature options

Programmable features to the radio basic menu (Channel / Menu button).

Selection of options to be available in the Advanced Configuration mode.

Choose which function to have for ON/OFF button short press.

English

operation mode. You can also choose which function you want to have for Power button short press.

5 You can choose which options you want to be

available in the Advanced Configuration Mode. You can add any of the features shown to be accessed by the radio Channel/Menu button in the radio basic

6 You can modify the radio Top Button feature by

changing the default option.

Page 71

List of programmable features for the Top Button.

Programmable features to the radio basic menu (Channel / Menu button).

Direct Call will be listed in this drop down menu of Top Button programmable features once it is enabled.

English

7 To enable Direct Call feature in your Basic Menu

options, you need to first upload the radio(s) unique

private identification (12 digit) number. Click on the Switch to ADVANCED button. Under Privates (Advanced) tab, click Add for CPS to upload radio

ID. You can customize the radio ID name under the Name column. Once a radio ID is uploaded, the CPS will give the option to enable Direct Call.

8 Customize your PROFILE ID Number for any four

digit number different from “0000” to differentiate your radios in a radio fleet.

9 The following steps are to assign Home Channel.

Page 72

Select channel(*) to assign the Home Channel to.

(*)Number of channel shown in the

drop down menu varies according to

the radio model

List of available modes for Home Channel

English

a Home Channel is off by default. If you want to

assign a specific channel as your Home Channel, select the channel using the drop down menu under Home Channel. CPS will enable the option to choose any channel23 you want as your designated Home Channel for the radio you are programming.

b Upon setting your Home Channel, CPS will

enable the option to set the Home Channel Mode. Select the mode using the drop down menu under Home Channel Mode.

10 Customize the name of your channel (alias) by

typing in each one of the channel boxes.

11 The following steps are to customized Channels

Voice Prompt (VP). a You can set your own customized Channels

Voice Prompt (VP) in order to enable your

Number of channel shown in the drop down menu varies according to the radio model.

Page 73

channel name to be announced by the radio.

Speaker icon indicates that customized voice prompt is enabled for this channel

Click on Edit More to edit the voice prompt.

b After clicking Edit More, you will be brought into

a different menu to customize your channel name. Select the check box Enable User Customized VP to enable the standard Voice Prompt. When there is a speaker icon in the menu, then that channel has customized voice prompt enabled. Click the speaker icon to preview the User Customized VP. If you want to include your own voice recording, click on Import

Voice File24.

Once you have changed all the settings, click Write to radio in order to program your radio with the

new settings. The CPS will display a window confirming the writing (programming of your radio) is successful. You can also save your profile at any time in order to use the same settings when programming other radios by clicking on Save to profile. This will save the profile to current default path in your computer. To specify a different path to save the profile, click on the Save As button.

English

.wav audio files supported.

Page 74

English

Page 75

Cloning Radios

You can clone radio profiles from one Source radio to a Target radio by using any one of these four methods:

• Using a Multi-Unit Charger (MUC- optional accessory)

• Using two Single Unit Chargers (SUC) and a Radio-toRadio cloning cable (optional accessory)

• Using CPS (free software download)

• Using Wireless PIN cloning

Cloning Mode

Power up using the Power button while pressing the PTT and (-) buttons simultaneously. Radio sounds cloning mode beeps followed by the voice prompt “Cloning Mode, Serial” to set your radios into Cloning Mode.

English

Label Item

1 Power button 2 (-) button 3 PTT button

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2 4 5

English

Cloning with a MUC (Optional Accessory)

To clone radios using the Multi-Unit Charger, you must obtain at least two radios:

• a Source radio (radio from which the profiles will be cloned or copied)

• a Target radio (radio to which the profiles will be cloned from the source radio) The Source radio has to be in Pocket 1, 4, 7, or 10 while the Target radio has to be in Pocket 2, 5, 8, or 11, matching in the MUCs pockets by pairs as follows:

- 1 and 2

- 4 and 5

- 7 and 8

- 10 and 11 MUC pockets numbers should be read from left to right

with the Motorola Solutions logo facing front. Paired Target radios and Source radios must be of the

same band type in order for the cloning to run successfully.

When cloning, the MUC does not need to be plugged into a power source, but all radios require charged batteries.

Label Item

1 Pocket 1 2 "CLONE" symbol 3 Pocket 2 4 Pocket 4 5 Pocket 5

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English

Label Item

6 Pocket 7 7 Pocket 8 8 Pocket 10 9 Pocket 11

1 Turn on the Target radio and place it into one of the

MUC Target Pockets.

2 Power the Source radio by performing the following

actions: a Press the PTT button and the (-) button

simultaneously while turning the radio on.

b Wait for three seconds before releasing the

buttons until the audible tone and voice announcement “Clone Mode Serial” are heard.

3 Place the Source radio in the source pocket that

pairs with the target pocket you chose in step 1step

1. Press and release the (+) button. After cloning is completed, the Source radio will

announce either “pass” (cloning is successful) or “fail” (cloning has failed).

4 After completing the cloning process, perform one of

the following actions:

• Turn the radios off and on.

• Exit the 'cloning' mode by long pressing the PTT

button

5 If cloning fails, refer to What To Do If Cloning Fails

on page 79.

When ordering the MUC, refer to P/N# PMLN7136_.

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English

Cloning Radio using the Radio to Radio (R2R) Cloning Cable (Optional Accessory)

Figure 5: Radio to Radio Cloning

1 Before starting the cloning process, ensure that you

have the following hardware:

• A Cloning Cable (P/N# HKKN4028_).

• A fully charged battery in each of the radios.

• Two Single-Unit Chargers (SUC) for radio cloning.

• Ensure that the radios are turned off

2 Unplug any cables (power supply or USB cables)

from the SUCs.

3 Plug one side of the cloning cable mini USB

connector to the first SUC and the other end to the second SUC.

NOTICE:

During the cloning process, no power is being applied to the SUC. The batteries are not charged. Only data communication is being established between the two radios.

4 Turn on the Target Radio and place it into one of the

SUCs.

5 For the Source Radio, power on the radio with the

following sequence: 1 Press the PTT button and the (-) button

simultaneously while turning the radio on. Wait three seconds before releasing the buttons and

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English

you hear a distinctive audible tone saying the word “Clone Mode Serial”.

2 Place the Source Radio in its SUC. Press and

release the (+) button.

6 When the cloning is completed, the Source Radio

audible voice will announce either “pass” (cloning is successful) or “fail” (cloning process has failed).

7 Once the cloning process is completed,turn the

Radios off and on or, long press the PTT button to exit the ‘cloning’ mode.

What To Do If Cloning Fails

The radio audible voice announces “Fail” indicating that the cloning process has failed. In the event that the cloning fails, perform each of the following steps before attempting to start cloning process again:

1 Ensure that the batteries on both radios are fully

charged.

2 Check the cloning cable connection on both SUCs

and if the cable is switched to “Cloning”.

3 Ensure that the battery is engaged properly on the

radio.

4 Ensure that there is no debris in the charging tray or

on the radio contacts.

5 Ensure that the Target radio is turned on.

6 Ensure that the Source radio is in cloning mode.

7 Ensure that the two radios are both from the same

frequency band, same region and have the same transmission power.

NOTICE:

This cloning cable is designed to operate only with compatible Motorola Solutions SUC PMLN7140.

When ordering Cloning Cable Kit, please refer to P/N# HKKN4028_. For more information about the accessories, see Accessories on page 92.

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English

Cloning the Wireless PROFILE ID Number

The PROFILE ID Number Wireless Cloning feature is useful when you want to clone the PROFILE ID Number for all the radios in your fleet but you do not want to clone particular radio settings that may be unique for each radio (like top button configuration, Microphone Gain, Radio Name etc) across. Wireless PROFILE ID helps to preserve each user radio setup but still ensure that all radios are under the same PROFILE ID Number. It is also useful if you do not have a programming Cable, Cloning Cable or PC easily available

1 Power the Source radio by performing the following

actions: a Press the PTT button and the (-) button

simultaneously while turning the radio on.

b Wait three seconds before releasing the buttons

until the audible tone and voice announcement “Clone Mode Serial” are heard.

c Press and release the (-) button.

The Source Radio announces "Wireless".

2 Power on Target radio by performing the following

actions: a Press the PTT button and the (-) button

simultaneously while turning the radio on.

b Wait three seconds before releasing the buttons

until the audible tone and voice announcement “Clone Mode Serial” are heard.

NOTICE:

Avoid putting powered on radios (more than seven radios) in a container, other than the Multi-Unit Charger, bunched together, touching each other.

3 To start the wireless PROFILE ID Number cloning on

the Source radio, press and release the (+) button .

• The radio generates an audible tone.

• After cloning is completed, the Source radio will announce either “pass” (cloning is successful) or “fail” (cloning has failed).

• On the Target radio, the radio receives the PROFILE ID Number information. The Target radio will announce either “pass” (cloning is successful) or “fail” (cloning has failed).

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English

Troubleshooting

The following table explains the ways to troubleshoot if the symptom occurred:

Symptoms and Solutions

If... Then...

No Power Recharge or replace the Li-Ion bat-

tery. Extreme operating temperatures

may affect battery life. Refer to About Li-Ion Battery on

page 15

Unable to read the radio (using the CPS)

Ensure that one side of the programming cable is connected to the radio and the other side of the programming cable is connected to the USB port.

Verify that the switch on the programming cable is set at “Digital”

If... Then...

position or “Flash” position in older version programming cable.

Ensure that the radio is positioned correctly inside the Single Unit Charger (radio making proper contact with the charger).

Radio generates continuous tone when PTT is pressed

Radio does not transmit when pressing the radio PTT button

Radio does not transmit when it is receiving as receive mode has higher priority than transmit mode. Press the PTT button again when receive mode ends. Refer to Trans-

mitting and Receiving on page 27.

If there are other users who are using the channel, the radio does not transmit. Try again after verifying that nobody else is talking.

By default, the PTT button is disabled on the radio whenever there is an earpiece connected to it.

Make sure to use the earpiece inline PTT button to transmit instead.

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English

If... Then...

Hearing conversation from other users that are not within your channel

Hearing cracking noises when nobody is talking

If you hear conversations from other users that do not belong to your radio fleet, it means that your radios are set up with the same Profile ID as your neighbors.

Likely both of you have the radios set to the default PROFILE ID Number "0000".

Customize your PROFILE ID with a 4-digit number for all your radios.

Refer to PROFILE ID Number –

Current Value on page 33 for more

information.

Sometimes users inadvertently press the radio PTT button against objects while wearing the radio on their belts or pockets. When they do this, the radio starts transmitting and holding the channel therefore generating strange noises. Using earpieces reduce the likelihood of this happening.

If... Then...

Ensure that everybody in your team is aware of proper operation of the radios.

Audio quality not good enough

Audio sounds garbled/robotic

Transmit audio is low

Radio settings might not be matching up correctly. Double check to ensure that the radio settings are identical in all radios.

Go into Advanced Configuration Mode and adjust the microphone sensitivity gain (MIC Gain).

Digital technology gives you the advantage to experience clear audio up to the edge of the range. However, when maximum transmission range has been reached, audio may sound garbled just before the transmission is lost completely. To avoid this problem, ensure that you are within transmission range.

Hold the radio vertically 1 inch to 2 inches from mouth when talking.

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English

If... Then...

For accessory, hold the accessory microphone 2 inches to 3 inches from mouth when talking.

While talking on the radio, a loud tone interrupted the conversation

When talking on the radio, make sure not to release the PTT button at any moment. Whether you are using the PTT button on the radio or using an in-line PTT in an earpiece accessory, always press the PTT button firmly until the transmission is finished.

Releasing the PTT button while transmitting and trying to immediately press the PTT button again causes the radio to give you a loud denial tone.

If you press the PTT button to transmit and a busy tone is received instead of a TPT, this means the channel is either not available, busy or there are no users reachable within transmission range.

If... Then...

Limited talk range

Radio echo feedback

Steel and/or concrete structures, heavy foliage, buildings, or vehicles decrease range. Check for clear line of sight to improve transmission.

Wearing radio close to body such as in a pocket or on a belt decreases range. Change location of radio. To increase range and coverage, you can reduce obstructions. Radios provide greater coverage in industrial and commercial buildings

Refer to Transmitting and Receiving

on page 27.

All radios produce strong voice/ audio feedback if they are too close to each other and their volume is set too high. Lower the volume in your radio. Using earpieces can also help reduce audio feedback if radios are too close.

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English

If... Then...

Message not transmitted or received

Ensure that the PTT button is completely pressed when transmitting.

Confirm that the radios have the same settings and PROFILE ID. Ensure that radios are on the same channel.

Ensure that you hear the Talk Permit Tone before talking. Speaking before hearing the tone results in cytting out the first few words of the transmission. Refer to Transmitting

and Receiving on page 27 for fur-

ther information. Recharge, replace and/or reposition

the batteries. See About Li-Ion Bat-

tery on page 15.

Obstructions and operating indoors, or in vehicles, may create interferences. Change locations. See

Transmitting and Receiving on page

27.

If... Then...

Heavy static or interference

Low batteries Recharge or replace Li-Ion battery.

Drop-in Charger LED light does not blink

Radios are too close; they must be at least five feet apart.

Radios are too far apart or obstacles are interfering with transmission.

See Transmitting and Receiving on

page 27.

Extreme operating temperatures affect battery life.

See About Li-Ion Battery on page

15.

Verify that the radio/battery is properly inserted and check the battery/ charger contacts to ensure that they are clean and charging pin is inserted correctly.

Refer to Charging with the Drop-In

Tray Single Unit Charger (SUC) on page 19, Radio Status on page 30

Page 85

If... Then...

and Installing Li-Ion Batterries on

page 16.

English

Low battery indicator is blinking although new batteries are inserted

Battery does not charge although it has been placed in the drop-in charger for a while

Refer to Installing Li-Ion Batterries

on page 16 and About Li-Ion Battery on page 15.

Verify that the drop-in tray charger is properly connected and corresponds with a compatible power supply.

Refer to Charging with the Drop-In

Tray Single Unit Charger (SUC) on page 19 and Charging A StandAlone Battery on page 20.

Check the charger LEDs indicators to see if the battery has a problem. See Radio Status on page 30.

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English

Use and Care

This chapter explains the maintenance of the radio.

Maintenance

Do not immerse in water

If the radio is submerged in water,

Use a soft damp cloth to clean the exterior

Do not use alcohol or cleaning solutions

Do not place more than seven radios turned on, too close to each other in a container

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English

Turn radio off and remove the battery

Dry with soft cloth

Do not use radio until completely dry

Page 88

English

Motorola Solutions Limited Warranty for the United States and Canada

What Does this Warranty Cover

Subject to the exclusions contained below, Motorola Solutions, Inc. warrants its telephones, pagers, and consumer and business two way radios (excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola Solutions-branded or certified accessories sold for use with these Products (“Accessories”) and Motorola software contained on CD-ROMs or other tangible media and sold for use with these Products (“Software”) to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below.

This limited warranty is a consumer's exclusive remedy, and applies as follows to new Motorola Products, Accessories and Software purchased by consumers in the United States, which are accompanied by this written warranty.

Products and Accessories

The table shows the length of coverage of each of the products and accessories.

Products Covered Length of Coverage

Products and Accessories as defined above, unless otherwise provided for below

Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap™ covers and cases

Business Two-way Radio Accessories

Products and Accessories that are Repaired or Replaced

One (1) year from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below.

Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product.

One (1) year from the date of purchase by the first consumer purchaser of the product.

The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer.

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English

Products Covered Length of Coverage

Two-way Radio Two (2) years from the

date of purchase by the first consumer purchaser of the product.

Exclusions

Normal Wear and Tear

Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage.

Batteries

Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty.

Abuse and Misuse

Defects or damage that result from:

• improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse

• contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food

• use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions

• other acts which are not the fault of Motorola Solutions, are excluded from coverage.

Use of Non-Motorola Solutions Products and Accessories

Defects or damage that result from the use of NonMotorola Solutions branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage.

Unauthorized Service or Modification

Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola Solutions, or its authorized service centers, are excluded from coverage.

Altered Products

Products or Accessories with:

• serial numbers or date tags that have been removed, altered or obliterated

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English

• broken seals or that show evidence of tampering

• mismatched board serial numbers

• nonconforming or non-Motorola Solutions housings, or parts, are excluded form coverage

Communication Services

Defects, damages, or the failure of Products, Accessories or Software due to any communication service or signal you may subscribe to or use with the Products Accessories or Software is excluded from coverage.

Software

Products Covered Length of Coverage

Software Applies only to physical

defects in the media that embodies the copy of the software (e.g. CDROM, or floppy disk).

Ninety (90) days from the date of purchase.

Exclusions

Software Embodied in Physical Media

No warranty is made that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected.

Software not Embodied in Physical Media

Software that is not embodied in physical media (e.g. software that is downloaded from the internet), is provided “as is” and without warranty.

Who is Covered?

This warranty extends only to the first consumer purchaser, and is not transferable.

How to Obtain Warranty Service or Other Information

Contact your Motorola Solutions point of purchase.

Page 91

Patent Notice

This product is covered by one or more of the following United States patents.

5896277 5894292 5864752 5699006 5742484 D408396 D399821 D387758 D389158 5894592 5893027 5789098 5734975 5861850 D395882 D383745 D389827 D389139 5929825 5926514 5953640 6071640 D413022 D416252 D416893 D433001

Export Law Assurances

This product is controlled under the export regulations of the United States of America. The Government of the United States of America may restrict the exportation or reexportation of this product to certain destinations. For further information, contact the U.S. Department of Commerce.

For questions or comments related to this product, please contact Motorola Solutions 1-800-448-6866 or visit us at

www.motorolasolutions.com/DLR.

English

Page 92

English

Accessories

The below tables are the accessories list.

Table 17: Audio Accessories

Part No. Description

HKLN4599_ Earpiece with PTT, Mic, Slim Plug HKLN4601_ Surveillance Earpiece with PTT, Slim

Plug

HKLN4604_ Swivel Earpiece with PTT, Slim Plug HKLN4606_ Remote Speaker Mic with PTT, Slim

Plug

HKLN4608_ Transparent Acoustic Tube Replace-

ment Part

Table 18: Battery

Part No. Description

HKNN4013_ Li-Ion Battery 1800 mAh

Table 19: Cables

Part No. Description

HKKN4027_ Business Radio CPS Cable Kit HKKN4028_ Business Radio Cloning Cable Kit

Table 20: Chargers

Part No. Description

PMLN7140_ DLR Single-Unit Charger (SUC) Kit PMLN7136_ DLR 12-Pocket Multi-Unit Charger

(MUC) Kit

Table 21: Carry Accessories

Part No. Description

HKLN4615_

DLR Swivel Clip Holster Kit

Use version B onwards for HKLN4615.

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Français (Canada)

Table des matières

Sécurité du produit et respect des normes relatives à

l'exposition aux radiofréquences.................................... 5

Protection de l'ouïe.........................................................6

Droits d'auteur du logiciel............................................... 7

Introduction.....................................................................8

Package Contents.......................................................... 9

Avis aux utilisateurs (FCC et Industrie Canada).......... 10

Renseignements sur l'utilisation sécuritaire des

batteries et des chargeurs............................................11

Directives d'utilisation sécuritaire.......................11

Chapitre 1: Présentation de la radio............................13

Parties de la radio..............................................13

Spécifications de la radio...................................15

Battery Features................................................ 15

À propos de la batterie au lithium-ion................ 15

Recyclage et mise au rebut des batteries......... 16

Installation des batteries au lithium-ion............. 16

Retrait des batteries au lithium-ion.................... 17

Holster............................................................... 17

Bloc d’alimentation, adaptateur, et chargeur pour unité simple (SUC) à support de charge... 18

Utilisation et entretien........................................ 18

Battery Life........................................................ 19

État de la batterie.............................................. 19

Charge de la batterie avec le support de

charge pour unité simple DLR (SUC)................ 20

Charge d’une batterie autonome....................... 20

Batteries approuvées par Motorola Solutions....21

Durée de charge estimée.................................. 21

Charge d’une radio et d’une batterie dans le chargeur multi-unités DLR à 12 compartiments – MUC (accessoire en

option)................................................................22

Voyants à DEL du chargeur Série DLR.............23

Voyants à DEL du chargeur Série..................... 24

Del de dépannage............................................. 25

Compatibilité des radios DLR et du chargeur....25

Chapitre 2: Pour commencer...................................... 26

Aperçu des boutons radio..................................26

Turning the Radio On or Off.............................. 26

Réglage du volume............................................27

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Français (Canada)

Vérification de l'état de la batterie......................28

Émettre et recevoir............................................ 28

Tonalité d'autorisation de parler (TPT).............. 29

Pour s'adresser à un groupe dans un canal

donné.................................................................29

Pour parcourir les canaux/sélectionner un

canal.................................................................. 29

Private Reply (Réponse privée).........................29

Compatibilité des radios DLR et DTR................30

Portée de communication..................................30

Options Top Button (Bouton supérieur).............31

État de la radio.................................................. 32

Chapitre 3: Mode de configuration avancée................33

Accès au mode de configuration avancée.........34

Navigation parmi les options du mode de

configuration avancée....................................... 35

PROFILE ID Number (Numéro d'ID DU

PROFIL) – Valeur actuelle......................36

PROFILE ID Number (Numéro d'ID DU

PROFIL) – Modification des valeurs....... 37

PROFILE ID Number (Numéro d'ID DU

PROFIL) – Sous-menu........................... 38

PROFILE ID Number (Numéro d'ID DU PROFIL) – Confirmation de la

modification de la valeur......................... 39

Maximum Channels (Nombre

maximum de canaux)............................. 40

Bouton supérieur – Fonction actuelle..... 41

Bouton supérieur – Options du sous-

menu.......................................................42

MIC Gain (Gain MIC).............................. 43

Home Channel (Canal d'accueil)............ 44

Réinitialisation des paramètres d’usine.. 45

Paramètres d'usine par défaut

de la radio.................................... 46

Chapitre 4: Fonctions d’appel radio spéciales.............48

Private Reply..................................................... 48

Fonctionnement de la fonction Private Reply

(Réponse privée)............................................... 48

Voyant d'état Private Reply (Réponse privée)...53

Direct Call (Appel direct)....................................54

Fonctionnement de la fonction Appel direct...... 55

Voyant d'état Direct Call (Appel direct)..............58

Page 95

Français (Canada)

Foire aux questions (FAQ) sur les fonctions Private Reply (Réponse privée) et Direct Call

(Appel direct)..................................................... 59

Call All Available................................................62

Fonctionnement de la fonction Call Available

(Appeler disponibles).........................................63

Voyant d'état Appeler tous disponibles..............67

Page All Available..............................................68

Fonctionnement de la fonction Page All

Available (Téléavertir tous disponibles).............69

Voyant d'état Page All Available (Téléavertir

tous disponibles)................................................72

Chapitre 5: Customer Programming Software

(logiciel de programmation du client)........................... 75

CPS Basic Menu Instructions............................ 76

Chapitre 6: Cloning Radios......................................... 82

Mode de clonage............................................... 82

Clonage avec un MUC (accessoire en option).. 83 Cloning Radio using the Radio to Radio (R2R)

Cloning Cable (Optional Accessory)..................85

Que faire si le clonage échoue?........................ 86

Clonage du numéro d’ID DE PROFIL sans fil... 87

Chapitre 7: Dépannage............................................... 89

Symptoms and Solutions...................................89

Chapitre 8: Utilisation et entretien............................... 94

Maintenance...................................................... 94

Chapitre 9: Garantie limitée de Motorola Solutions

pour les États-Unis et le Canada..................................96

Ce que couvre la garantie................................. 96

Produits et accessoires..................................... 96

Exclusions......................................................... 97

Logiciels.............................................................98

Qui est couvert?................................................ 99

Comment obtenir le service sous garantie........ 99

Avis relatif aux brevets...................................... 99

Export Law Assurances.....................................99

Annexe A: Accessoires............................................. 100

Page 96

Sécurité du produit et respect des normes relatives à l'exposition aux radiofréquences

MISE EN GARDE:

Pour être conforme aux règlements de la FCC relatifs aux normes d'exposition aux radiofréquences, cette radio ne doit être utilisée qu'à des fins professionnelles. Avant d’utiliser ce produit, lisez le guide Sécurité du produit et respect des normes relatives à l’exposition aux radiofréquences compris avec votre radio, qui contient d’importantes informations sur le mode d’emploi sécuritaire du produit ainsi que des informations relatives à l’énergie de RF et à son contrôle, afin d’assurer la conformité aux normes et règlements applicables.

Visitez le site Web suivant pour obtenir la liste des antennes, des batteries et des autres accessoires approuvés par Motorola Solutions : http://

www.motorolasolutions.com.

Français (Canada)

Page 97

Français (Canada)

Protection de l'ouïe

MISE EN GARDE:

Une exposition à des bruits forts en provenance de n'importe quelle source pendant de longues périodes pourrait affecter votre audition de manière temporaire ou permanente. Plus le volume sonore de la radio est élevé, plus votre audition peut se détériorer rapidement. Les dommages auditifs dus à l'exposition à des bruits forts peuvent d'abord être indétectables, mais ceux-ci ont parfois des effets cumulatifs.

Pour protéger votre audition :

• Réglez le volume le plus bas possible pour effectuer votre travail.

• Augmentez le volume seulement si vous vous trouvez dans un environnement bruyant.

• Réduisez le volume avant de brancher le casque ou l'écouteur.

• Limitez la période de temps d'utilisation de casques ou d'écouteurs à volume élevé.

• Lorsque vous utilisez la radio sans casque ni écouteur, ne placez pas le haut-parleur directement sur votre oreille.

• Si vous ressentez une gêne auditive, que vous entendez des sifflements ou que les conversations sont étouffées, vous devez cesser d'utiliser votre radio avec un casque d'écoute ou une oreillette et consulter votre médecin pour faire vérifier votre audition.

Page 98

Droits d'auteur du logiciel

Les produits Motorola Solutions décrits dans ce manuel peuvent inclure des logiciels Motorola Solutions protégés en vertu de la loi sur le droit d'auteur enregistrés dans des mémoires à semi-conducteurs ou dans d'autres supports. Les lois du Canada, des États-Unis et d'autres pays protègent, au nom de Motorola Solutions, certains droits exclusifs visant les logiciels, y compris, mais sans s'y limiter, les droits exclusifs de copie et de reproduction sous toute forme que ce soit des logiciels protégés par la loi sur le droit d'auteur. Par conséquent, la loi sur le droit d'auteur protégeant tous les logiciels de Motorola Solutions inclus avec les produits de Motorola Solutions décrits dans ce manuel interdit toute copie, reproduction, modification, ingénierie à rebours ou distribution de ces logiciels sans l'autorisation écrite expresse de Motorola Solutions.

De plus, l'achat de produits Motorola Solutions ne peut être considéré comme une transaction octroyant directement, par inférence, estoppel ou autrement une licence en vertu des droits d'auteur, des droits de brevets ou d'une demande de brevet de Motorola Solutions, à l'exception d'une licence d'utilisation normale et non exclusive prévue par la loi lors de la vente d'un produit.

Français (Canada)

Page 99

Français (Canada)

Introduction

This user guide covers the operation of your radios. This radio is a product of Motorola Solutions' 80 plus years

Your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.

AVIS:

Read this user guide carefully to ensure that you

know how to properly operate the radio before use. Business Radios, Mailstop 1C15, Motorola 8000 West Sunrise Boulevard Plantation, Florida 33322

For product-related questions, contact: 1-800-448-6686 or visit us at: www.motorolasolutions.com/DLR.

Page 100

Package Contents

The following list encompasses the package content available:

• Radio

• Holster

• Lithium-Ion Battery

• Power Supply

• Quick Reference Guide

• Drop-in Tray Charger with Power Adapter

• Product Safety & RF Exposure Booklet

Français (Canada)

Motorola DLR1060, DLR120 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

English

Contents

Product Safety and RF Exposure Compliance

Acoustic Safety

Computer Software Copyrights

Introduction

Package Contents

Notice to Users (FCC and Industry Canada)

Batteries and Chargers Safety Information

Operational Safety Guidelines

Radio Overview

Parts of The Radio

Radio Specifications

Battery Features

About Li-Ion Battery

Battery Recycling and Disposal

Installing Li-Ion Batterries

Removing Li-Ion Batteries

Holster

Power Supply, Adapter, and Drop-In Tray Single Unit Charger (SUC)

Use and Care

Battery Life

Battery Status

Charging with the Drop-In Tray Single Unit Charger (SUC)

Charging A Stand-Alone Battery

Motorola Solutions Authorized Batteries

Estimated Charging Time

Charging a Radio and Battery using a DLR 12-Pocket Multi-Unit Charger (MUC) - Optional Accessory

DLR Series Charger LED Indicators

Series Charger LED Indicators

Troubleshooting LED

DLR Radios and Charger Compatibility

Getting Started

Radio Buttons Overview

Turning the Radio On or Off

Adjusting Volume

Checking Battery Status

Transmitting and Receiving

Talk Permit Tone (TPT)

Talking to a Group in a Channel

Browsing or Selecting a Channel

Private Reply

DLR and DTR Radios Compatibility

Talk Range

Top Button Options

Radio Status

Advanced Configuration Mode

Entering Advanced Configuration Mode

Browsing Advanced Configuration Options

PROFILE ID Number – Current Value

PROFILE ID Number – Changing values

PROFILE ID Number – Sub-menu

PROFILE ID Number – Value Modification Confirmation

Maximum Channels

Top Button - Current Feature

Top Button - Sub-menu Options

MIC Gain

Home Channel

Resetting to Factory Defaults

Radio Factory Default Settings

Special Radio Call Features

Private Reply

How Private Reply Works

Private Reply Status Indicator

Direct Call

How Direct Call Works

Direct Call Status Indicator

Private Reply and Direct Call Frequently Asked Questions

Call All Available

How Call Available Works

Call All Available Status Indicator

Page All Available

How Page All Available Works

Page All Available Status Indicator

Customer Programming Software

CPS Basic Menu Instructions