This Motorola product contains Open Source Software. For more information
regarding licenses, acknowledgements, required copyright notices and other usage
terms, refer to the documentation for this Motorola product at:
www.motorolasolutions.com/DLR
Before using this product, read
the operating instructions and RF
energy awareness information
contained in the Product Safety
and RF Exposure booklet
enclosed with your radio.
ATTENTION!
This radio is restricted to occupational use only to
satisfy FCC RF energy exposure requirements.
For a list of Motorola-approved batteries and other
accessories, visit the following website which lists
approved accessories:
www.motorolasolutions.com/DLR
ACOUSTIC SAFETY
Exposure to loud noises from any source for
extended periods of time may temporarily or
permanently affect your hearing. The louder the
3
radio’s volume, the less time is required before
your hearing can be affected. Hearing damage
from loud noises is sometimes undetectable at first
and can have a cumulative effect.
To protect your hearing :
•Use the lowest volume neccessary to do your
job.
•Increase the volume only if you are in noisy
surroundings.
•Reduce the volume before connecting
headset or earpiece.
•Limit the amount of time you use headsets or
earpieces at high volume.
•When using the radio without a headset or
earpiece, do not place the radio’s speaker
directly against your ear.
•If you experience hearing discomfort, ringing
in your ears, or speeches that are muffled,
you should stop listening to your radio through
your headset or earpiece, and have your
hearing checked by your doctor.
PRODUCT SAFETY
English
INTRODUCTION
Thank you for purchasing the Motorola® DLR
Series Radio. This radio is a product of
Motorola's 80 plus years of experience as a
world leader in the designing and
manufacturing of communications equipment.
The DLR Series radios provide cost-effective
communications for businesses such as retail
stores, restaurants, schools, construction sites,
manufacturing, property and hotel
management and more. Motorola professional
INTRODUCTION
two-way radios are the perfect communications
solution for all of today's fast-paced industries.
Note:Read this user guide carefully to ensure you
know how to properly operate the radio
before use
Business Radios,
Mailstop 1C15, Motorola
8000 West Sunrise Boulevard
Plantation, Florida 33322
PACKAGE CONTENTS
•Radio
•Holster
•Lithium-Ion Battery
•Power Supply
•Quick Reference Guide
•Drop-in Tray Charger with Power Adapter
•Product Safety & RF Exposure Booklet
4
English
For product-related questions, contact:
1-800-448-6686 or visit us at:
www.motorolasolutions.com/DLR
INTRODUCTION
5
English
FCC LICENSING
INFORMATION
DLR Series business two-way radios operate in
the license-free 900 MHz ISM Band (902 – 928
MHz) and are subject to the Rules and
Regulations of the Federal Communications
Commission (FCC).
This device complies with part 15 of the FCC
INFORMATION
Rules and RSS210 of the Industry Canada.
FCC LICENSING
Operation is subject to the following two
conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
Changes or modifications not expressly approved
by Motorola may void the user’s authority granted
by the FCC/IC to operate this radio and should not
be made. To comply with FCC/IC requirements,
transmitter adjustments should be made only by or
under the supervision of a person certified as
technically qualified to perform transmitter
maintenance and repairs. Replacement of any
transmitter component (crystal, semiconductor,
etc.) not authorized by the FCC/IC equipment
authorization for this radio could violate FCC/IC
rules.
Note:Use of this radio outside the country where it
was intended to be distributed is subject to
government regulations and may be
prohibited.
6
English
BATTERIES AND
CHARGERS SAFETY
INFORMATION
This document contains important safety and
operating instructions. Read these instructions
carefully and save them for future reference.
Before using the battery charger, read all the
instructions and cautionary markings on
•the charger,
•the battery, and
•the radio using the battery
1.To reduce risk of injury, charge only the
rechargeable Motorola-authorized batteries.
Other batteries may explode, causing personal
injury and damage.
2.Use of accessories not recommended by
Motorola may result in risk of fire, electric
shock, or injury.
3.To reduce risk of damage to the electric plug
and cord, pull by the plug rather than the cord
when disconnecting the charger.
4.An extension cord should not be used unless
absolutely necessary. Use of an improper
extension cord could result in risk of fire and
electric shock. If an extension cord must be
used, make sure that the cord size is 18AWG
for lengths up to 100 feet (30.48 m), and
16AWG for lengths up to 150 feet (45.72 m).
5.To reduce risk of fire, electric shock, or injury, do
not operate the charger if it has been broken or
damaged in any way. Take it to a qualified
Motorola service representative.
6.Do not disassemble the charger; it is not
repairable and replacement parts are not
available. Disassembly of the charger may
result in risk of electrical shock or fire.
7.To reduce risk of electric shock, unplug the
charger from the AC outlet before attempting
any maintenance or cleaning
BATTERIES AND CHARGERS
SAFETY INFORMATION
7
English
OPERATIONAL SAFETY
GUIDELINES
•Turn the radio OFF when charging battery.
•The charger is not suitable for outdoor use. Use
only in dry locations/conditions.
•Connect charger only to an appropriately fused
and wired supply of the correct voltage (as
specified on the product).
•Disconnect charger from line voltage by removing
main plug.
•The outlet to which this equipment is connected
should be nearby and easily accessible.
SAFETY INFORMATION
•In equipment using fuses, replacements must
BATTERIES AND CHARGERS
comply with the type and rating specified in the
equipment instructions.
•Maximum ambient temperature around the power
supply equipment must not exceed 40°C (104°F).
•Power output from the power supply unit must not
exceed the ratings stated on the product label
located at the bottom of the charger.
•Make sure that the cord is located where it will
not be stepped on, tripped over, or subjected to
water, damage, or stress.
8
English
RADIO OVERVIEW
Antenna
Volume/Up-Down
Control Buttons
Tx/Rx
Indicator
LED
Battery
PTT (Push-ToTalk) Button
Power Button
Audio Accessory
Connector
Channel / Menu
Button
Microphone
Top Button
Speaker
PARTS OF THE RADIO
RADIO OVERVIEW
9
English
Power Button
Long press to turn the radio ON or OFF. Short
press to check battery status.
Top Button
The radio Top Button comes defaulted to
“Private Reply” feature.
Note:For more information regarding
programming the Top Button to other
features, refer to “Special Radio Call
Features” on page 49.
Volume Control (+/-) Button
Used to increase (+), decrease (-) or mute the
RADIO OVERVIEW
volume.
Audio Accessory Connector
Used to connect compatible audio accessories.
Microphone
Speak clearly into the microphone when
sending a message.
Antenna
For models DLR1020 and DLR1060 the
antennas are non-removable.
Tx/Rx Indicator LED
Used to indicate whether the radio is on
standby, receiving or transmitting.
Push-to-Talk (PTT) Button
To talk, press the PTT (Push to Talk) and WAIT
to hear the Talk Permit Tone (a quick double
beep) BEFORE you start speaking. Hold the
radio vertically 1 to 2 inches (2.5cm to 5cm)
from mouth when talking. Release the PTT to
listen.
Channel / Menu Button
In standard radio operation mode, the Channel/
Menu button comes defaulted to channel
function. To change channel, press the
Channel / Menu button and then Press the (+)
or (-) button to browse channels. Short press
the PTT button to exit.
When in Advanced Configuration Mode,
Channel / Menu button gives access and
allows navigation to set up special features.
10
English
The Lithium-Ion (Li-Ion) Battery
DLR Series comes with a Standard Capacity
Li-Ion battery. Other batteries may be available. For more information, see “Battery Features” on
page 12.
DLR Series Radio Specifications
The radio’s model is shown on the back of the radio and provides the following information:
Table 1: DLR Series Radio Specifications
RADIO OVERVIEW
Model
DLR1020ISM 900 MHz12Non-removable
DLR1060ISM 900 MHz16Non-removable
11
Frequency
Band
Transmit
Power
(Watts)
Number of
Channels
Antenna
English
BATTERY FEATURES
DLR Series radios provide standard
Lithium-Ion batteries.
Note:Batteries with different capacities and
operational life may be available in future.
About the Li-Ion Battery
The DLR Series radio comes equipped with a
rechargeable Li-Ion battery. This battery should
be fully charged before initial use to ensure
optimum capacity and performance.
Battery life is determined by several factors.
Among the more critical are the regular
RADIO OVERVIEW
overcharge of batteries and the average depth
of discharge with each cycle. Typically, the
greater the overcharge and the deeper the
average discharge, the fewer cycles a battery
will last. For example, a battery which is
overcharged and discharged 100% several
times a day, lasts fewer cycles than a battery
that receives less of an overcharge and is
discharged to 50% per day. Further, a battery
which receives minimal overcharging and
averages only 25% discharge, lasts even
longer.
Motorola batteries are designed specifically to
be used with a Motorola charger and vice
versa. Charging in non-Motorola equipment
may lead to battery damage and void the
battery warranty. The battery should be at
about 77°F (25°C) (room temperature),
whenever possible. Charging a cold battery
(below 50° F [10°C]) may result in leakage of
electrolyte and ultimately in failure of the
battery. Charging a hot battery (above 95°F
[35°C]) results in reduced discharge capacity,
affecting the performance of the radio.
Motorola rapid-rate battery chargers contain a
temperature-sensing circuit to ensure that
batteries are charged within the temperature
limits stated above.
12
English
Battery Recycling and Disposal
Li-Ion rechargeable batteries can be recycled.
However, recycling facilities may not be
available in all areas. Under various U.S. state
laws and the laws of several other countries,
batteries must be recycled and cannot be
disposed of in landfills or incinerators. Contact
your local waste management agency for
specific requirements and information in your
area. Motorola fully endorses and encourages
the recycling of Li-Ion batteries. In the U.S. and
Canada, Motorola participates in the
nationwide Rechargeable Battery Recycling
Corporation (RBRC) program for Li-Ion battery
collection and recycling.
Many retailers and dealers participate in this
program. For the location of the drop-off facility
closest to you, access RBRC's Internet web
site at:
www.rbrc.com
or call:
1-800-8-BATTERY
This internet site and telephone number also
provides other useful information concerning
recycling options for consumers, businesses
and governmental agencies.
RADIO OVERVIEW
13
English
Installing the Lithium-Ion (Li-Ion) Battery
1
2
RADIO OVERVIEW
1.Slide the latch at the top of the battery door to the unlock position and lift up the battery door at the
center recess.
2.Align the battery contacts with the tabs in the battery compartment. Insert the contact side of the battery first,
then press the battery down to secure in place.
3.Put the battery door back on the radio. Slide the latch to the lock position .
14
English
Removing the Lithium-Ion (Li-Ion) Battery
1.Turn OFF the radio.
2.Slide the latch at the top of battery door to the unlock position and lift up the battery door at the center
recess.
3.Pull on the battery removal tab until battery is disengaged from battery compartment.
4.Pull the battery away from radio.
RADIO OVERVIEW
15
English
Holster
RADIO OVERVIEW
Power Supply, Adaptor and DLR Single Unit
Charger (SUC) Tray
1.Insert the radio into the base of the holster at an
angle. Press the radio against the back of the
holster until the hooks on the holster are
inserted in the top recesses of the battery.
2.To remove, using the top tab on the holster,
detach the hooks of the holster from the top
recesses of the battery. Slide the radio at an
angle and remove from the holster.
16
The radio is equipped with one DLR Single Unit
Charger (SUC) Tray and one Power Supply
with Adaptor. See “Chargers” on page 113 for
more information.
English
Battery Life Information
When the Battery Save feature is set to ON (enabled by default), the battery life lasts longer. The
following table summarizes battery life estimations:
Table 2: Li-Ion Battery Life for DLR1020 and DLR1060
Battery TypeBattery Save OFFBattery Save ON
Standard10.0 – 12.0 HoursUp to 14 Hours
Note:Battery life is estimated based on 5% transmit / 5% receive / 90% standby standard duty cycle.
Battery Status Information
To check battery status, short press the Power button. DLR radio also announces battery level every
time it powers up.
Table 3: Battery Status Information
Battery StatusBattery LevelVoice Prompt or Tone
Battery High100% – 71%“Battery level high”
Battery Medium70% – 41%“Battery level medium”
Battery Low40% – 11%“Battery level low”
Battery Critical10% – 0%“Battery level critical”
Battery Shutdown0%Shutdown beeps
Note: Battery save is ON by default.
RADIO OVERVIEW
17
English
ATTENTION!
1
2
Always turn off the radios prior to charging.
Radios charge the best of room temperature.
Charging with the Drop-in Tray
Single Unit Charger (SUC)
RADIO OVERVIEW
The DLR Series radio comes with a Standard
Power Supply and DLR SUC tray.
1.Place the DLR SUC tray on a flat surface.
2.Insert the connector of the power supply into the
port on the side of the DLR SUC tray.
3.Plug the AC adaptor into a power outlet.
4.Turn the radio “OFF”.
5.Insert the radio into the tray with the front of the
radio facing the front of the charger, as shown.
Make sure the radio is securely inserted all the
way into the charger and the RED LED
illuminates to indicate that the battery is
charging. See “DLR Series Charger LED
Indicators” on page 21 for more information.
Note:When charging a battery attached to the
radio, turn the radio OFF to ensure a full
charge. See “Operational Safety Guidelines”
on page 8 for more information.
Charging A Stand-Alone Battery
18
English
To charge a battery, insert the battery into the
charger’s pocket by:
1.Aligning the raised tab on each side of the
battery with the corresponding groove on each
side of the charger pocket.
2.Pressing the battery toward the rear of the
pocket.
3.Sliding the battery into the charger pocket,
ensuring complete contact between the charger
and battery contacts.
4.When the battery is properly seated in the
pocket, the charger indicates the Battery Level
status as shown in Table 6. The RED LED
illuminates to indicate that the battery is
charging rapidly.
5.The LED changes to a STEADY GREEN light to
indicate that the battery is nearly or fully
charged.
Table 4: Motorola Authorized Batteries
Part NumberDescription
HKNN4013_Li-Ion Battery 1800mAh
Estimated Charging Time
The following table provides the estimated
charging time of the battery. For more
information, see “Battery” on page 113.
Table 5: Battery Estimated Charging Time
Estimated Charging
Charging
Time
Solutions
Standard Battery
Standard≤ 3.50 Hours
RADIO OVERVIEW
19
English
Charging a Radio and Battery using
a DLR 12-Pocket Multi Unit-Charger
- MUC (Optional Accessory)
RADIO OVERVIEW
The DLR 12-Pocket Multi-Unit Charger (MUC)
allows drop-in charging of up to 12 radios or up
to 6 radios and 6 stand-alone batteries.
Batteries can be charged with the radios or
removed and placed in the MUC separately.
Each of the 12 charging pockets can hold a
radio (with or without the Holster) or battery, but
not both.
1.Place the Multi-Unit Charger on a flat surface.
2.Insert the power cord plug into the MUC’s dual
pin connector at the bottom of the MUC.
3.Plug the power cord into an AC outlet.
4.Turn the radio OFF.
5.Insert the radio or battery into the charging
pocket with the radio or battery facing away
from the contacts.
Note:
•This Multi-Unit Charger clones up to 2 radios (2
Source radios and 2 Target radios). Refer to
“Cloning with a Multi-Unit Charger (MUC)
(Optional Accessory)” on page 97 for more
information.
•More information on the Multi-Unit Charger
operation is available in the Instruction Sheets
provided with the MUC. For more information on
the parts and their part numbers, refer to Chapter
“Accessories” on page 113.
20
English
DLR Series Charger LED Indicators
Table 6: Charger LED Indicator
Stat usLED StatusComments
Power On
Charging
Charged
Error (*)
Standby (**)
Battery Level Status
(*) Normally, re-positioning the battery pack will correct this issue.
(**) Battery temperature is too warm or too cold or wrong power voltage is being used.
21
Green for approx. 1 sec
Steady red
Steady green
Red fast flash
Amber slow flash
Flash red 1 time
Flash amber 2 times
Flash green 3 times
RADIO OVERVIEW
Battery low
Battery medium
Battery high
English
If there is NO LED indication:
1.Check that the radio, or stand-alone battery, is inserted correctly.
2.Ensure the power supply is plugged into an appropriate AC outlet. (for DLR Single Unit Charger (SUC) Tray
only).
3.Ensure the cable is plugged securely into the charger socket (for DLR Single Unit Charger (SUC) Tray
only).
4.Ensure the power cord is plugged securely into the charger socket with an appropriate AC outlet and there is
power to the outlet (for DLR 12-Pocket Multi Unit Charger Tray only)
5.Confirm that the battery used with the radio is Motorola Solutions authorized batteries listed in Table 4.
RADIO OVERVIEW
22
English
DLR Radios and Charger Compatibility
Table 7: DLR and CLS Chargers Compatibility
Charging Compatibility
Chargers
DLR SUC
DLR MUC
CLS SUC
CLS MUC
Note:Although DLR Series and CLS Series chargers are compatible, DLR and CLS radios operate in different
frequency bands and will not communicate with each other.
23
DLR radio
with inserted
battery
DLR
standalone
batteries
CLS radio
with inserted
battery
standalone
batteries
RADIO OVERVIEW
CLS
English
RADIO OVERVIEW
Notes
24
English
GETTING STARTED
(+) / (-) Buttons
Press up and down to
adjust volume.
PTT (Push-To-Talk)
Button
Push PTT button firmly.
Wait for TPT Tone. Talk
into Microphone(*)
ON / OFF Button
Long press to turn ON
and OFF. Short press to
check battery status.
Channel / Menu Button
Press button to hear current
channel.
Subsequent press of (+) / (-)
Buttons changes channels.
Press PTT button to exit
channel browsing
Top Button
Press the Top Button to queue
up for Private Reply (while
someone is talking in your
channel).
Press PTT button to Reply
Privately to that last person
who spoke.
(*)Ensure microphone is positioned 1 to 2 inches (2.5 to 5 cm) away from mouth
For the following explanations, refer to “Parts Of The Radio” on page 9.
RADIO BASIC OPERATION
25
GETTING STARTED
English
GETTING STARTED
TURNING RADIO ON/OFF
To turn ON the radio, press and hold the Power
button until the radio plays the power up tone
and the standby light begins to blink.
Note:By default, when radio is turned ON, it
announces the current channel name and
battery status.
To turn the radio OFF, press and hold the
Power button (~3 seconds) until the radio Tx/
Rx Indicator LED turns OFF and power down
tone is heard.
ADJUSTING VOLUME
Press the (+) button to increase the volume, or
the (-) button to decrease the volume.
To mute, press and hold the (-) button (~2
seconds) until you hear the voice
announcement “Mute”.
Note:Radio mute means setting the volume to the
lowest level. (This is to prevent the user
from forgetting to unmute the radio.)
To maximize volume, press and hold the (+)
button (~2 seconds). The volume will fast scroll
26
up to maximum volume. You will hear the
volume beeps increment as the volume
increases.
Notes: Do not hold the radio too close to the ear
when the volume is high or when adjusting
the volume.
There are 16 increments of volume.
As the (+) / (-) buttons are pressed, you will
hear a beep at the current volume level. If
device is receiving during volume
interaction, received audio will be heard at
the new volume instead of beeps.
When using radio with earpiece, make sure to
adjust the radio volume to the lowest volume
before putting on the earpiece. Refer to
“Acoustic Safety” on page 3. Use only Motorola
approved accessories. Refer to “Audio
Accessories” on page 113 for more information.
English
CHECKING BATTERY STATUS
To check the battery status, short press the
power button. Refer to “Battery Status
Information” on page 17 for more information.
Note:The four levels available for battery status
are : High, Medium, Low and Critical.
TRANSMITTING AND RECEIVING
•To receive, listen through the speaker.
•To respond or to talk, press the PTT (Push to
Talk) and WA IT to hear the Talk Permit Tone
(TPT) BEFORE you start speaking. Hold the
radio vertically 1 to 2 inches (2.5cm to 5cm)
from mouth when talking. Release the PTT to
listen.
•The Tx/Rx Indicator blinks slowly RED when
on standby. When the radio is transmitting, the
Tx/Rx Indicator is solid RED.
•When the radio is receiving, the Tx/Rx
Indicator LED blinks RED quickly.
IMPORTANT:When talking on the radio, make sure
not to release the PTT button at any
given time. Whether you are
transmitting using the PTT button or
using an in-line PTT on the earpiece
accessory, always ensure the PTT
button is pressed firmly until the
transmission is finished. Releasing the
PTT button while transmitting and trying
to immediately press the PTT button
again causes the radio to give a loud
denial tone. Wait for 2 seconds and
press PTT again to continue speaking.
If you press the PTT button to transmit
and a busy tone is received instead of a
TPT, this means the channel is either
not available, busy or there are no users
reachable within transmission range.
Talk Permit Tone (TPT)
TPT is a quick distinctive double beep tone that
sounds after the user presses the PTT button,
indicating the channel is free to talk. TPT is
useful in ensuring orderly communications by
preventing radios from transmitting over
ongoing conversations.
Always wait to hear the TPT before starting to
speak to ensure your words are not cut off.
GETTING STARTED
27
English
GETTING STARTED
Solid Red
Tx/Rx
Indicator
LED when
transmitting
Talking to a Group in a Channel
To transmit, press the PTT (Push to Talk) and
WAI T to hear the TPT (Talk Permit Tone)
BEFORE you start speaking.
BROWSING / SELECTING A CHANNEL
To select a channel, press the Channel / Menu
button until the voice announcement “Channel <Number>, to change press + or -” is heard.
Press (+) or (-) buttons to select the desired
channel. An audible voice indicates the
selected channel.
28
To exit Channel Change, press the PTT button
or wait for the radio Channel / Menu timer to
expire.
PRIVATE REPLY
DLR radio comes with the Top Button
configured to Private Reply Feature i.e. when
you hear someone talking on the radio, push
the Top Button to queue for Private Reply
function (Top Button LED indicator blinks
orange). Once the person finishes talking,
press the PTT button to Reply Privately to that
person (Top Button LED illuminates solid orange). Voice prompts and tones will guide
you on Private call status. For more details on
how to use this feature, refer to “Special Radio
Call Features” on page 49.
TOP BUTTON OPTIONS
The Top Button comes pre-programmed with
the Private Reply Feature. Top Button can be
configured also to allow other different call
features such as: Page All Available, Call
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