Motorola DLR1020 User Manual

Two-Way Radios

User Guide

DLR1020, DLR1060 models

Open Source Software Legal Notices:

This Motorola product contains Open Source Software. For more information regarding licenses, acknowledgements, required copyright notices and other usage terms, refer to the documentation for this Motorola product at: www.motorolasolutions.com/DLR

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PRODUCT SAFETY

PRODUCT SAFETY AND RF EXPOSURE COMPLIANCE

Before using this product, read the operating instructions and RF energy awareness information contained in the Product Safety and RF Exposure booklet enclosed with your radio.

ATTENTION!

This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements. For a list of Motorola-approved batteries and other accessories, visit the following website which lists approved accessories:

www.motorolasolutions.com/DLR

ACOUSTIC SAFETY

Exposure to loud noises from any source for extended periods of time may temporarily or permanently affect your hearing. The louder the

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radio’s volume, the less time is required before your hearing can be affected. Hearing damage from loud noises is sometimes undetectable at first and can have a cumulative effect.

To protect your hearing :

• Use the lowest volume neccessary to do your job.

• Increase the volume only if you are in noisy surroundings.

• Reduce the volume before connecting headset or earpiece.

• Limit the amount of time you use headsets or earpieces at high volume.

• When using the radio without a headset or earpiece, do not place the radio’s speaker directly against your ear.

• If you experience hearing discomfort, ringing in your ears, or speeches that are muffled, you should stop listening to your radio through your headset or earpiece, and have your hearing checked by your doctor.

PRODUCT SAFETY

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INTRODUCTION

Thank you for purchasing the Motorola® DLR Series Radio. This radio is a product of Motorola's 80 plus years of experience as a world leader in the designing and manufacturing of communications equipment. The DLR Series radios provide cost-effective communications for businesses such as retail stores, restaurants, schools, construction sites, manufacturing, property and hotel management and more. Motorola professional

INTRODUCTION

two-way radios are the perfect communications solution for all of today's fast-paced industries.

Note: Read this user guide carefully to ensure you

know how to properly operate the radio before use

Business Radios,

Mailstop 1C15, Motorola

8000 West Sunrise Boulevard

Plantation, Florida 33322

PACKAGE CONTENTS

• Radio

• Holster

• Lithium-Ion Battery

• Power Supply

• Quick Reference Guide

• Drop-in Tray Charger with Power Adapter

• Product Safety & RF Exposure Booklet

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For product-related questions, contact:

1-800-448-6686 or visit us at:

www.motorolasolutions.com/DLR

INTRODUCTION

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FCC LICENSING INFORMATION

DLR Series business two-way radios operate in the license-free 900 MHz ISM Band (902 – 928 MHz) and are subject to the Rules and Regulations of the Federal Communications Commission (FCC).

This device complies with part 15 of the FCC

INFORMATION

Rules and RSS210 of the Industry Canada.

FCC LICENSING

Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by Motorola may void the user’s authority granted by the FCC/IC to operate this radio and should not be made. To comply with FCC/IC requirements, transmitter adjustments should be made only by or under the supervision of a person certified as technically qualified to perform transmitter maintenance and repairs. Replacement of any transmitter component (crystal, semiconductor, etc.) not authorized by the FCC/IC equipment

authorization for this radio could violate FCC/IC rules.

Note: Use of this radio outside the country where it

was intended to be distributed is subject to government regulations and may be prohibited.

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BATTERIES AND CHARGERS SAFETY INFORMATION

This document contains important safety and operating instructions. Read these instructions carefully and save them for future reference.

Before using the battery charger, read all the instructions and cautionary markings on

• the charger,

• the battery, and

• the radio using the battery

1. To reduce risk of injury, charge only the

rechargeable Motorola-authorized batteries.

Other batteries may explode, causing personal

injury and damage.

2. Use of accessories not recommended by

Motorola may result in risk of fire, electric

shock, or injury.

3. To reduce risk of damage to the electric plug

and cord, pull by the plug rather than the cord

when disconnecting the charger.

4. An extension cord should not be used unless

absolutely necessary. Use of an improper

extension cord could result in risk of fire and

electric shock. If an extension cord must be

used, make sure that the cord size is 18AWG

for lengths up to 100 feet (30.48 m), and

16AWG for lengths up to 150 feet (45.72 m).

5. To reduce risk of fire, electric shock, or injury, do

not operate the charger if it has been broken or

damaged in any way. Take it to a qualified

Motorola service representative.

6. Do not disassemble the charger; it is not

repairable and replacement parts are not

available. Disassembly of the charger may

result in risk of electrical shock or fire.

7. To reduce risk of electric shock, unplug the

charger from the AC outlet before attempting

any maintenance or cleaning

BATTERIES AND CHARGERS

SAFETY INFORMATION

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OPERATIONAL SAFETY GUIDELINES

• Turn the radio OFF when charging battery.

• The charger is not suitable for outdoor use. Use

only in dry locations/conditions.

• Connect charger only to an appropriately fused

and wired supply of the correct voltage (as

specified on the product).

• Disconnect charger from line voltage by removing

main plug.

• The outlet to which this equipment is connected

should be nearby and easily accessible.

SAFETY INFORMATION

• In equipment using fuses, replacements must

BATTERIES AND CHARGERS

comply with the type and rating specified in the

equipment instructions.

• Maximum ambient temperature around the power

supply equipment must not exceed 40°C (104°F).

• Power output from the power supply unit must not

exceed the ratings stated on the product label

located at the bottom of the charger.

• Make sure that the cord is located where it will

not be stepped on, tripped over, or subjected to

water, damage, or stress.

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RADIO OVERVIEW

Antenna

Volume/Up-Down Control Buttons

Tx/Rx Indicator LED

Battery

PTT (Push-ToTalk) Button

Power Button

Audio Accessory Connector

Channel / Menu Button

Microphone

Top Button

Speaker

PARTS OF THE RADIO

RADIO OVERVIEW

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Power Button

Long press to turn the radio ON or OFF. Short press to check battery status.

Top Button

The radio Top Button comes defaulted to “Private Reply” feature.

Note: For more information regarding

programming the Top Button to other features, refer to “Special Radio Call Features” on page 49.

Volume Control (+/-) Button

Used to increase (+), decrease (-) or mute the

RADIO OVERVIEW

volume.

Audio Accessory Connector

Used to connect compatible audio accessories.

Microphone

Speak clearly into the microphone when sending a message.

Antenna

For models DLR1020 and DLR1060 the antennas are non-removable.

Tx/Rx Indicator LED

Used to indicate whether the radio is on standby, receiving or transmitting.

Push-to-Talk (PTT) Button

To talk, press the PTT (Push to Talk) and WAIT to hear the Talk Permit Tone (a quick double beep) BEFORE you start speaking. Hold the radio vertically 1 to 2 inches (2.5cm to 5cm) from mouth when talking. Release the PTT to listen.

Channel / Menu Button

In standard radio operation mode, the Channel/ Menu button comes defaulted to channel function. To change channel, press the Channel / Menu button and then Press the (+) or (-) button to browse channels. Short press the PTT button to exit.

When in Advanced Configuration Mode, Channel / Menu button gives access and allows navigation to set up special features.

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The Lithium-Ion (Li-Ion) Battery

DLR Series comes with a Standard Capacity Li-Ion battery. Other batteries may be available. For more information, see “Battery Features” on page 12.

DLR Series Radio Specifications

The radio’s model is shown on the back of the radio and provides the following information:

Table 1: DLR Series Radio Specifications

RADIO OVERVIEW

Model

DLR1020 ISM 900 MHz 1 2 Non-removable

DLR1060 ISM 900 MHz 1 6 Non-removable

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Frequency

Band

Transmit

Power

(Watts)

Number of

Channels

Antenna

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BATTERY FEATURES

DLR Series radios provide standard Lithium-Ion batteries.

Note: Batteries with different capacities and

operational life may be available in future.

About the Li-Ion Battery

The DLR Series radio comes equipped with a rechargeable Li-Ion battery. This battery should be fully charged before initial use to ensure optimum capacity and performance.

Battery life is determined by several factors. Among the more critical are the regular

RADIO OVERVIEW

overcharge of batteries and the average depth of discharge with each cycle. Typically, the greater the overcharge and the deeper the average discharge, the fewer cycles a battery will last. For example, a battery which is overcharged and discharged 100% several times a day, lasts fewer cycles than a battery that receives less of an overcharge and is discharged to 50% per day. Further, a battery

which receives minimal overcharging and averages only 25% discharge, lasts even longer.

Motorola batteries are designed specifically to be used with a Motorola charger and vice versa. Charging in non-Motorola equipment may lead to battery damage and void the battery warranty. The battery should be at about 77°F (25°C) (room temperature), whenever possible. Charging a cold battery (below 50° F [10°C]) may result in leakage of electrolyte and ultimately in failure of the battery. Charging a hot battery (above 95°F [35°C]) results in reduced discharge capacity, affecting the performance of the radio. Motorola rapid-rate battery chargers contain a temperature-sensing circuit to ensure that batteries are charged within the temperature limits stated above.

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Battery Recycling and Disposal

Li-Ion rechargeable batteries can be recycled. However, recycling facilities may not be available in all areas. Under various U.S. state laws and the laws of several other countries, batteries must be recycled and cannot be disposed of in landfills or incinerators. Contact your local waste management agency for specific requirements and information in your area. Motorola fully endorses and encourages the recycling of Li-Ion batteries. In the U.S. and Canada, Motorola participates in the nationwide Rechargeable Battery Recycling Corporation (RBRC) program for Li-Ion battery collection and recycling.

Many retailers and dealers participate in this program. For the location of the drop-off facility closest to you, access RBRC's Internet web site at:

www.rbrc.com

or call:

1-800-8-BATTERY

This internet site and telephone number also provides other useful information concerning recycling options for consumers, businesses and governmental agencies.

RADIO OVERVIEW

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Installing the Lithium-Ion (Li-Ion) Battery

1

2

RADIO OVERVIEW

1. Slide the latch at the top of the battery door to the unlock position and lift up the battery door at the

center recess.

2. Align the battery contacts with the tabs in the battery compartment. Insert the contact side of the battery first,

then press the battery down to secure in place.

3. Put the battery door back on the radio. Slide the latch to the lock position .

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Removing the Lithium-Ion (Li-Ion) Battery

1. Turn OFF the radio.

2. Slide the latch at the top of battery door to the unlock position and lift up the battery door at the center

recess.

3. Pull on the battery removal tab until battery is disengaged from battery compartment.

4. Pull the battery away from radio.

RADIO OVERVIEW

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Holster

RADIO OVERVIEW

Power Supply, Adaptor and DLR Single Unit Charger (SUC) Tray

1. Insert the radio into the base of the holster at an

angle. Press the radio against the back of the

holster until the hooks on the holster are

inserted in the top recesses of the battery.

2. To remove, using the top tab on the holster,

detach the hooks of the holster from the top

recesses of the battery. Slide the radio at an

angle and remove from the holster.

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The radio is equipped with one DLR Single Unit Charger (SUC) Tray and one Power Supply with Adaptor. See “Chargers” on page 113 for more information.

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Battery Life Information

When the Battery Save feature is set to ON (enabled by default), the battery life lasts longer. The following table summarizes battery life estimations:

Table 2: Li-Ion Battery Life for DLR1020 and DLR1060

Battery Type Battery Save OFF Battery Save ON

Standard 10.0 – 12.0 Hours Up to 14 Hours

Note: Battery life is estimated based on 5% transmit / 5% receive / 90% standby standard duty cycle.

Battery Status Information

To check battery status, short press the Power button. DLR radio also announces battery level every time it powers up.

Table 3: Battery Status Information

Battery Status Battery Level Voice Prompt or Tone

Battery High 100% – 71% “Battery level high”

Battery Medium 70% – 41% “Battery level medium”

Battery Low 40% – 11% “Battery level low”

Battery Critical 10% – 0% “Battery level critical”

Battery Shutdown 0% Shutdown beeps

Note: Battery save is ON by default.

RADIO OVERVIEW

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ATTENTION!

1

2

Always turn off the radios prior to charging. Radios charge the best of room temperature.

Charging with the Drop-in Tray Single Unit Charger (SUC)

RADIO OVERVIEW

The DLR Series radio comes with a Standard Power Supply and DLR SUC tray.

1. Place the DLR SUC tray on a flat surface.

2. Insert the connector of the power supply into the

port on the side of the DLR SUC tray.

3. Plug the AC adaptor into a power outlet.

4. Turn the radio “OFF”.

5. Insert the radio into the tray with the front of the

radio facing the front of the charger, as shown.

Make sure the radio is securely inserted all the

way into the charger and the RED LED

illuminates to indicate that the battery is

charging. See “DLR Series Charger LED

Indicators” on page 21 for more information.

Note: When charging a battery attached to the

radio, turn the radio OFF to ensure a full charge. See “Operational Safety Guidelines” on page 8 for more information.

Charging A Stand-Alone Battery

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To charge a battery, insert the battery into the charger’s pocket by:

1. Aligning the raised tab on each side of the

battery with the corresponding groove on each

side of the charger pocket.

2. Pressing the battery toward the rear of the

pocket.

3. Sliding the battery into the charger pocket,

ensuring complete contact between the charger

and battery contacts.

4. When the battery is properly seated in the

pocket, the charger indicates the Battery Level

status as shown in Table 6. The RED LED

illuminates to indicate that the battery is

charging rapidly.

5. The LED changes to a STEADY GREEN light to

indicate that the battery is nearly or fully

charged.

Table 4: Motorola Authorized Batteries

Part Number Description

HKNN4013_ Li-Ion Battery 1800mAh

Estimated Charging Time

The following table provides the estimated charging time of the battery. For more information, see “Battery” on page 113.

Table 5: Battery Estimated Charging Time

Estimated Charging

Charging

Time

Solutions

Standard Battery

Standard ≤ 3.50 Hours

RADIO OVERVIEW

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Charging a Radio and Battery using a DLR 12-Pocket Multi Unit-Charger

- MUC (Optional Accessory)

RADIO OVERVIEW

The DLR 12-Pocket Multi-Unit Charger (MUC) allows drop-in charging of up to 12 radios or up to 6 radios and 6 stand-alone batteries. Batteries can be charged with the radios or removed and placed in the MUC separately. Each of the 12 charging pockets can hold a

radio (with or without the Holster) or battery, but not both.

1. Place the Multi-Unit Charger on a flat surface.

2. Insert the power cord plug into the MUC’s dual

pin connector at the bottom of the MUC.

3. Plug the power cord into an AC outlet.

4. Turn the radio OFF.

5. Insert the radio or battery into the charging

pocket with the radio or battery facing away

from the contacts.

Note:

• This Multi-Unit Charger clones up to 2 radios (2 Source radios and 2 Target radios). Refer to “Cloning with a Multi-Unit Charger (MUC) (Optional Accessory)” on page 97 for more information.

• More information on the Multi-Unit Charger operation is available in the Instruction Sheets provided with the MUC. For more information on the parts and their part numbers, refer to Chapter “Accessories” on page 113.

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DLR Series Charger LED Indicators

Table 6: Charger LED Indicator

Stat us LED Status Comments

Power On

Charging

Charged

Error (*)

Standby (**)

Battery Level Status

(*) Normally, re-positioning the battery pack will correct this issue. (**) Battery temperature is too warm or too cold or wrong power voltage is being used.

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Green for approx. 1 sec

Steady red

Steady green

Red fast flash

Amber slow flash

Flash red 1 time

Flash amber 2 times

Flash green 3 times

RADIO OVERVIEW

Battery low

Battery medium

Battery high

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If there is NO LED indication:

1. Check that the radio, or stand-alone battery, is inserted correctly.

2. Ensure the power supply is plugged into an appropriate AC outlet. (for DLR Single Unit Charger (SUC) Tray

only).

3. Ensure the cable is plugged securely into the charger socket (for DLR Single Unit Charger (SUC) Tray

only).

4. Ensure the power cord is plugged securely into the charger socket with an appropriate AC outlet and there is

power to the outlet (for DLR 12-Pocket Multi Unit Charger Tray only)

5. Confirm that the battery used with the radio is Motorola Solutions authorized batteries listed in Table 4.

RADIO OVERVIEW

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DLR Radios and Charger Compatibility

Table 7: DLR and CLS Chargers Compatibility

Charging Compatibility

Chargers

DLR SUC

DLR MUC

CLS SUC

CLS MUC

Note: Although DLR Series and CLS Series chargers are compatible, DLR and CLS radios operate in different

frequency bands and will not communicate with each other.

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DLR radio

with inserted

battery

DLR

standalone

batteries

CLS radio

with inserted

battery

standalone

batteries

 

 

RADIO OVERVIEW

CLS

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RADIO OVERVIEW

Notes

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GETTING STARTED

(+) / (-) Buttons

Press up and down to adjust volume.

PTT (Push-To-Talk) Button

Push PTT button firmly. Wait for TPT Tone. Talk into Microphone(*)

ON / OFF Button

Long press to turn ON and OFF. Short press to check battery status.

Channel / Menu Button

Press button to hear current channel. Subsequent press of (+) / (-) Buttons changes channels. Press PTT button to exit channel browsing

Top Button

Press the Top Button to queue up for Private Reply (while someone is talking in your channel).

Press PTT button to Reply Privately to that last person who spoke.

(*)Ensure microphone is positioned 1 to 2 inches (2.5 to 5 cm) away from mouth

For the following explanations, refer to “Parts Of The Radio” on page 9.

RADIO BASIC OPERATION

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GETTING STARTED

English

GETTING STARTED

TURNING RADIO ON/OFF

To turn ON the radio, press and hold the Power button until the radio plays the power up tone and the standby light begins to blink.

Note: By default, when radio is turned ON, it

announces the current channel name and battery status.

To turn the radio OFF, press and hold the Power button (~3 seconds) until the radio Tx/ Rx Indicator LED turns OFF and power down tone is heard.

ADJUSTING VOLUME

Press the (+) button to increase the volume, or the (-) button to decrease the volume.

To mute, press and hold the (-) button (~2 seconds) until you hear the voice announcement “Mute”.

Note: Radio mute means setting the volume to the

lowest level. (This is to prevent the user from forgetting to unmute the radio.)

To maximize volume, press and hold the (+) button (~2 seconds). The volume will fast scroll

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up to maximum volume. You will hear the volume beeps increment as the volume increases.

Notes: Do not hold the radio too close to the ear

when the volume is high or when adjusting

the volume.

There are 16 increments of volume.

As the (+) / (-) buttons are pressed, you will

hear a beep at the current volume level. If

device is receiving during volume

interaction, received audio will be heard at

the new volume instead of beeps.

When using radio with earpiece, make sure to adjust the radio volume to the lowest volume before putting on the earpiece. Refer to “Acoustic Safety” on page 3. Use only Motorola approved accessories. Refer to “Audio Accessories” on page 113 for more information.

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CHECKING BATTERY STATUS

To check the battery status, short press the power button. Refer to “Battery Status Information” on page 17 for more information.

Note: The four levels available for battery status

are : High, Medium, Low and Critical.

TRANSMITTING AND RECEIVING

• To receive, listen through the speaker.

• To respond or to talk, press the PTT (Push to Talk) and WA IT to hear the Talk Permit Tone (TPT) BEFORE you start speaking. Hold the radio vertically 1 to 2 inches (2.5cm to 5cm) from mouth when talking. Release the PTT to listen.

• The Tx/Rx Indicator blinks slowly RED when on standby. When the radio is transmitting, the Tx/Rx Indicator is solid RED.

• When the radio is receiving, the Tx/Rx Indicator LED blinks RED quickly.

IMPORTANT:When talking on the radio, make sure

not to release the PTT button at any given time. Whether you are transmitting using the PTT button or

using an in-line PTT on the earpiece accessory, always ensure the PTT button is pressed firmly until the transmission is finished. Releasing the PTT button while transmitting and trying to immediately press the PTT button again causes the radio to give a loud denial tone. Wait for 2 seconds and press PTT again to continue speaking. If you press the PTT button to transmit and a busy tone is received instead of a TPT, this means the channel is either not available, busy or there are no users reachable within transmission range.

Talk Permit Tone (TPT)

TPT is a quick distinctive double beep tone that sounds after the user presses the PTT button, indicating the channel is free to talk. TPT is useful in ensuring orderly communications by preventing radios from transmitting over ongoing conversations.

Always wait to hear the TPT before starting to speak to ensure your words are not cut off.

GETTING STARTED

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GETTING STARTED

Solid Red Tx/Rx Indicator LED when transmitting

Talking to a Group in a Channel

To transmit, press the PTT (Push to Talk) and

WAI T to hear the TPT (Talk Permit Tone) BEFORE you start speaking.

BROWSING / SELECTING A CHANNEL

To select a channel, press the Channel / Menu button until the voice announcement “Channel <Number>, to change press + or -” is heard.

Press (+) or (-) buttons to select the desired channel. An audible voice indicates the selected channel.

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To exit Channel Change, press the PTT button or wait for the radio Channel / Menu timer to expire.

PRIVATE REPLY

DLR radio comes with the Top Button configured to Private Reply Feature i.e. when you hear someone talking on the radio, push the Top Button to queue for Private Reply function (Top Button LED indicator blinks orange). Once the person finishes talking, press the PTT button to Reply Privately to that person (Top Button LED illuminates solid orange). Voice prompts and tones will guide you on Private call status. For more details on how to use this feature, refer to “Special Radio Call Features” on page 49.

TOP BUTTON OPTIONS

The Top Button comes pre-programmed with the Private Reply Feature. Top Button can be configured also to allow other different call features such as: Page All Available, Call

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Available, Direct Call and Mute. It can also be disabled. For more details on how to configure the Top Button refer to “Advanced Configuration Mode” on page 33.

TALK RANGE

Industrial Multi-Level

Model

ISM

900 MHz

Inside steel/

concrete Industrial

buildings

Up to 300,000 Sq. Ft. Up to 20 Floors

Inside multi-

level buildings

For a group of DLR radios to be able to communicate, they need to be on the same channel and have the same radio PROFILE ID number. All radios come by default programmed to PROFILE ID number “0000”

1. Channel: Current channel that the radio is

using, depending on radio model.

2. PROFILE ID Number: ALL the radios in your

fleet (independent of the channels that users

are assigned to) should use the SAME

PROFILE ID. It is also VERY IMPORTANT TO

CUSTOMIZE THE PROFILE ID number in

order to avoid interference from other users

using the default "0000" number.

In order to customize your radio fleet PROFILE

ID, choose a 4 digit number and enter it using

the radio Advanced Configuration Mode (Turn

off the radio, Press the PTT, (+) and Power

buttons simultaneously and hold until radio

announces "Programming Mode". Follow voice

prompts). For more information, refer to the

“Advanced Configuration Mode” on page 33.

DLR AND DTR RADIOS COMPATIBILITY

DLR and DTR radios are based on the same digital radio technology and can be used in mixed fleets of DLR and DTR radios. Out of the box, DLR and DTR radios will communicate using the factory default settings.

GETTING STARTED

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If you have DTR radios with customized settings and/or private groups, and need to add DLR radios, make sure to use the DLR CPS software(*) in order to create a compatible configuration in the DLR radios. The same applies if DTR radios are to be added to an existing DLR radio fleet. For more details on DTR and DLR compatibility please contact your Motorola point of sale.

For questions or comments related to this product, please contact Motorola: 1-800-448-6866

Note: (*) DLR CPS software is available for free

GETTING STARTED

download at www.motorolasolutions.com/DLR

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RADIO STATUS

Radio Status Front LED Indicator Top Button LED

Voice Prompt or Tone

Indicator

Power Up Solid Red for 2 seconds OFF

Power Off Solid Red for 2 seconds OFF Power Off chirps

Fatal Error at Power up Double Blink Red Single Blink Orange Not Available

Channel Busy Not Available OFF Busy tone

‘Idle’ Mode Heartbeat Red OFF Not Available

Transmit (Tx) (standard group call)

Receive (RX) (standard group call)

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Solid Red OFF Not Available

Fast Red Heartbeat OFF Not Available

“Battery Level <Level>, Channel <Number>”

GETTING STARTED

English

GETTING STARTED

Notes

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ADVANCED CONFIGURATION MODE

The DLR Advanced Configuration Mode allows you to configure special settings in your radio without the need of programming cables or additional software. Advanced Configuration Mode gives access to customize the following features:

• PROFILE ID Number,

• Maximum Channels,

• Top Button,

• Microphone (MIC) Gain, and

• Home Channel.

(*) Only if enabled via CPS

Feature Description

PROFILE ID Number

Maximum Channels

Top B u t t o n

MIC Gain

Home Channel

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Table 1: Advanced Configuration Mode Features

Choose a 4 digit number (0000 – 9999) as your radio PROFILE ID Number. Customize the PROFILE ID Number to ensure intereference free / private communications.

Choose the maximum number of channels you want to allow for your radio.

Set the Top Button with one of the following feature: Private Reply, Direct Call(*), Call All Available, Page All Available, Mute, Disabled.

Choose between High, Medium or Low MIC Gain to adjust the radio microphone sensitivity level to fit different users or noise environments.

Choose the channel you want to designate as your main channel. Everytime you change to a different channel and no activity is detected from the channel, the radio reverts back to your home channel.

ADVANCED CONFIGURATION

MODE

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ENTERING ADVANCED CONFIGURATION MODE

(+) Button

PTT (Push-To-Talk)

Button

ON / OFF Button

Power UP using the ON / OFF button while pressing the PTT and (+) buttons simultaneously

to enter Advanced Configuration

Mode

To enter the Advanced Configuration Mode, power UP using the ON / OFF button while pressing the PTT and (+) buttons simultaneously.

MODE

ADVANCED CONFIGURATION

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BROWSING ADVANCED CONFIGURATION OPTIONS

Channel / Menu Button

Press to cycle through the Advanced Configuration options.

“Programming Mode. Press Menu to continue”.

PROFILE ID

Number

Maximum

Channel

Top Button

MIC Gain

Home

Channel

Upon entering Advanced Configuration Mode, radio plays voice prompt “Programming Mode. Press Menu to continue”. Press Channel / Menu button to cycle through the Advanced Configuration options.

Note: Long press the PTT button at any time to exit the Advanced Configuration Mode altogether.

ADVANCED CONFIGURATION

MODE

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PROFILE ID Number

Channel / Menu Button

Press to continue to the next Advanced Configuration option

“Current Profile ID

<Digit 1, Digit 2, Digit 3, Digit 4> to change, press plus or minus”.

PROFILE

ID Number

Maximum

Channel

Top Button

MIC Gain

Home

Channel

(+) / (-) Buttons

Press to enter the PROFILE ID Number sub-menu

PROFILE ID Number – Current Value

Once you press the Channel / Menu button, the radio announces the current PROFILE ID Number(*) and prompts you to change it. Press (+) or (-) button to enter the PROFILE ID Number sub-menu. Alternatively, press the Channel / Menu button to continue to the next Advanced Configuration option.

MODE

ADVANCED CONFIGURATION

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(*) PROFILE ID Number default is “0000”. Change it to avoid interferences and improve privacy.

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PROFILE ID Number – Changing values

Channel / Menu Button

Press to continue to the next digit

“First digit <number>. To

change press plus or minus”.

PROFILE

ID Number

Maximum

Channel

Top Button

MIC Gain

Home

Channel

(+) / (-) Buttons

Press (+) or (-) button to change the first digit number

Once you press either the (+) or (-) to enter the PROFILE ID Number sub-menu, the radio announces the first digit number value and prompts you to change it(*). Press (+) or (-) button again to change the first digit number. Press Channel / Menu button to continue to the next digit.

ADVANCED CONFIGURATION

MODE

(*) There is 10,000 options of PROFILE ID Number to choose from (0000 – 9999).

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PROFILE ID Number – Sub-menu

Channel / Menu Button

Press to continue to next digit. Once in Digit 4, press button again to continue to the next Advanced Configuration option

“Zero, one, two, three...nine, zero..”.

Digit 1

(+) / (-) Buttons

Press to change the current digit value

Digit 2

Digit 3

Digit 4

Press Channel / Menu button

to continue to the next

Advanced Configuration option

When you press (+) or (-) button to change the current digit, radio announces the value. Press Channel / Menu to continue to the next digit. Once in Digit 4, press Channel / Menu button again to continue to the next Advanced Configuration option.

Note: DLR radio gives you the option to move forward through the 4 digits with the Channel / Menu button.

There is no option to move backward through the 4 digits of PROFILE ID Number.

MODE

ADVANCED CONFIGURATION

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English

PROFILE ID Number – Value Modification Confirmation

Channel / Menu Button

Press to continue to the next Advanced Configuration option

“Profile ID saved as

<Digit 1, Digit 2, Digit 3, Digit 4>. Press Menu to continue ”.

PROFILE

ID Number

Maximum

Channel

Top Button

MIC Gain

Home

Channel

Once you have set the 4 digit PROFILE ID Number, the radio announces the entire new PROFILE ID Number value. Press Channel / Menu button to continue to the next Advanced Configuration option or hold down the PTT button to exit the Advanced Configuration Mode.

Note: If the 4 digit PROFILE ID number set is not the numbers wanted upon moving to the next Advanced

Configuration option, press the Channel / Menu button and cycle through the Advanced Configuration options until you are back at the PROFILE ID Number option to change the value.

ADVANCED CONFIGURATION

MODE

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English

Maximum Channels

Channel / Menu Button

Press to continue to the next Advanced Configuration option

“Maximum channels

<number>. To change, press plus or minus ”.

PROFILE

ID Number

Maximum

Channel

Top Button

MIC Gain

Home

Channel

(+) / (-) Buttons

Press to change the number of channels

Press the Channel / Menu button until the radio announces the current maximum number of channels and prompts you to change it. Press (+) or (-) button to change the number of channels(*). Press Channel / Menu button to continue to the next Advanced Configuration option.

Note: The maximum number of channels you can set up in your radio is limited by the radio model. DLR1060

has maximum 6 channels and DLR1020 has maximum 2 channels.

MODE

ADVANCED CONFIGURATION

(*) Maximum number channels allowed by default is the maximum number of channels your radio model has.

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English

Top Button

Channel / Menu Button

Press to continue to the next Advanced Configuration

“Programmable Button

<Top Button Feature>. To change, press plus or minus”.

PROFILE

ID Number

Maximum

Channel

Top Button

MIC Gain

Home

Channel

(+) / (-) Buttons

Press to enter the Top Button sub-menu

Top Button – Current Feature

Press the Channel / Menu button until the radio announces the current Top Button feature and prompts you to change. Press (+) or (-) button to enter the Top Button sub-menu. Alternatively, press Channel / Menu button to continue to the next Advanced Configuration option.

ADVANCED CONFIGURATION

MODE

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English

Top Button – Sub-menu options

“<Top Button feature>”.

Private

Reply

Direct Call(*)

Call All

Available

Page All

Available

Disabled

(+) / (-) Buttons

Browse back and forward the different Top Button options using the (+) or (-) button

Mute

Channel / Menu Button

Press to continue to the next Advanced Configuration option

Once you press the (+) or (-) button to enter the Top Button sub-menu, you can browse back and forward the different Top Button options using the (+) or (-) button. Radio will guide with voice prompts as you navigate through the features. Press Channel / Menu button to continue to the next Advanced Configuration option.

Note: In order to use the Direct Call option, it must be enabled via CPS beforehand. Otherwise Top Button

sounds an error tone even if you choose the option in the this menu.

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ADVANCED CONFIGURATION

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(*) Direct Call feature is only available if it has been previously enabled via CPS.

English

MIC Gain

Channel / Menu Button

Press to continue to the next Advanced Configuration option

“MIC Gain <MIC Gain

level>. To change, press plus or minus”.

PROFILE

ID Number

Maximum

Channel

Top Button

MIC Gain

Home

Channel

(+) / (-) Buttons

Press to change MIC Gain settings

Press the Channel / Menu button until the radio announces the MIC Gain setting and prompts you to change it. There is three MIC Gain settings to choose from – Low, Medium, High. The default MIC Gain value is “Medium”. Press the (+) or (-) button to change MIC Gain settings. Press Channel / Menu button to continue to the next Advanced Configuration option. MIC Gain should only be changed if other users complain that the volume from this radio is too low or too high. The default Medium setting should be appropriate for most users, so it can be left unchanged.

ADVANCED CONFIGURATION

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English

Home Channel

Channel / Menu Button

Press to cycle back to the first Advanced Configuration option

“Home Channel <Home

Channel setting>. To change, press plus or minus”.

PROFILE

ID Number

Maximum

Channel

Top Button

MIC Gain

Home

Channel

(+) / (-) Buttons

Press to change Home Channel settings

Press the Channel / Menu button until the radio announces the Home Channel setting and prompts you to change it. There is two Home Channel settings to choose from – Disabled or Channel number (or channel name if alias was set up via CPS). The default setting of Home Channel is “Disabled”. Press Channel / Menu button to cycle back to the first Advanced Configuration option – PROFILE ID Number.

Note: When Home Channel is enabled, if no activity is detected from a channel for 7 seconds (CPS

programmable), the radio reverts back to the Home Channel, so this feature may not be appropriate for users who need to frequently change channels throughout the day

MODE

ADVANCED CONFIGURATION

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RESETTING TO FACTORY DEFAULTS

(+) / (-) Buttons

ON / OFF Button

PTT (Push-To-Talk)

Button

Power UP using the ON /

OFF button while pressing

the PTT, (+) and (-) buttons

simultaneously to reset to

factory defaults.

In order to reset your radios to the original factory defaults, power UP using the ON / OFF button while pressing PTT, (-) and (+) buttons simultaneously. Radio sounds resetting beeps and the voice prompt announces “Battery Level <battery level>, Channel <channel name>”.

ADVANCED CONFIGURATION

MODE

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English

Radio Factory Default Settings

Table 2: Radio Basic Feature Defaults

Radio Basic

Feature

Power up

announcement

Quick press ON / OFF

button

MODE

Number of channels

Channel / Menu button

ADVANCED CONFIGURATION

Top Button feature Private Reply

Default

Battery Status and

Channel Name

Battery Status

Set to maximum

number of channels

supported by the

radio model

Channel change

only

Table 3: Radio Advanced Configuration

Mode Defaults

Radio Advanced

Configuration

Default

Mode

PROFILE ID Number

lock

Radio PROFILE ID

Number

Maximum Channels

Direct Call OFF

MIC Gain Medium

Home Channel Disabled

OFF

0000

Set to maximum

number of channels

supported by the

radio model

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Table 4: Radio Special Mode Defaults

Radio Special

Mode

Enable restore Factory

Default reset

Enable Advanced

Configuration Mode

Enable Cloning Mode ON

Default

ON

For all other radio defaults, please refer to the CPS.

ADVANCED CONFIGURATION

MODE

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English

MODE

ADVANCED CONFIGURATION

Notes

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English

SPECIAL RADIO CALL FEATURES

PRIVATE REPLY

The DLR radio Top Button is programmed by default as “Private Reply”. Push the Top Button to capture the radio ID of the person currently talking to your group and right after the transmission is over, push the PTT button to talk privately to that person.

Private Reply helps users free the radio channel from unnecessary back and forward chatter by allowing two people to instantly connect privately after a group transmission is over.

Application Example

The use of this feature reduces the need for phone extensions or cell phone calls to talk privately. Simply call on the radio the name of the person you want to talk to privately. When he or she responds to you, push the Private Reply button (Top Button) and then press the PTT button to initiate the one to one private conversation.

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English

How Private Reply Works

Group call in

progress

A

B

A

B

A

1. User B is talking to a group of radios

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2. User A wants to talk to User B privately and

presses the Top Button to queue up.

Note: Long pressing the Top Button a second time

cancels the Private Reply queue.

English

3. User A radio plays voice prompt “Private Reply”

A

B

A

In queue for Private

Reply

“Private Reply”

A

B

A

In queue for Private

Reply

and the Top Button starts blinking orange,

showing user A is in queue waiting to talk

privately to User B.

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4. User B finishes talking to the Group while User

A radio is still blinking orange indicating it is in

queue for Private Reply call.

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5. User A presses PTT button to talk privately to

A

B

A

Private Call in

progress

B

“Private”

A

B

A

Private Call in

progress

B

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User B. The Top button LED indicator for both

radio A and radio B illuminate solid orange.

User B hears radio voice prompt “Private” and

radio plays a distinctive Private TPT.

6. Whenever user A or B presses the PTT button

to reply back, they are talking privately to each

other. Nobody else hears them. Radio plays a

distinctive Private TPT.

English

7a. If either one of the radio users takes too long to

A

B

A

“Private Over”

B

“Private Over”

A

B

A

“Private Over”

B

“Private Over”

push the PTT button and reply back, (the

default “Private Hang Time” is 10 seconds), the

radio times out and ends the private

communication with voice prompt “Private

Over” on both radios A and B. The TOP Button

LED indicator goes OFF.

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7b. Radio user A (who initiated the Private Call),

can also end the call at any time by Long

pressing the Top Button. The radio plays voice

prompt “Private Over” on both radio A and B to

indicate that the private call is over. The TOP

button LED indicator turns OFF.

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English

8. Radio user A and B join back the group

A

B

transmission in their channel once the private

call ends.

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Note: You can set the “Private Hang Time” and

“Group Hang Time” to different values using the CPS.

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English

Private Reply Status Indicator

Table 1: Private Reply Status Indicator

Private Reply Status Top Button LED Indicator Voice Prompt or Tone

Private Reply request in queue

(initiated using Top Button press) –

(using the PTT button) – Receiver

Private conversation in progress –

End of private conversation – Both

Notes: Private Reply times out after 10 seconds of inactivity (no transmissions detected). Voice prompt “Private

Initiator party

Private conversation initiated

party

Private Call notification(*) –

Receiver party

Both parties

parties

Over” will be heard by both users involved in the private call. (*) This notification occurs only once in the beginning of the call.

Blink Orange “Private Reply”

Solid Orange Private TPT

Solid Orange “Private”

Solid Orange Private TPT

Off “Private Over”

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English

DIRECT CALL

The Direct Call Feature allows a user to call another pre-determined user that has been mapped into the radio Top Button one-on-one privately (this feature needs to be pre-programmed via CPS*). Users also have the option to assign the Direct Call feature to any radio channel instead of the Top Button. This allows the radio Top Button to be available for other radio features (e.g.: Private Reply or Mute) and Direct Call to be set up in a special

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channel. (You can set up different direct calls in different channels).

SPECIAL RADIO CALL

Note: In order to set up the Direct Call function for

the first time in your radio, (either Top Button or to a specific channel ) you need to use the CPS (Customer Programming Software) which is available for free download at www.motorolasolutions.com/DLR. Once in the CPS, you must read and upload the radio IDs (identified in CPS as “privates”) into the CPS in order to enable Direct Call and assign direct calls to specific radios.

Refer to “Customer Programming Software (CPS)” on page 83 for more information.

Application Example

Set up your employees to be able to contact directly and privately their supervisor, the Manager on Duty or to reach a designated person for special requests by simply pressing the Direct Call button (Top Button) and then pushing the PTT button to talk.

Note: If the Direct Call is set up in a specific

channel, change to that channel and press the PTT button to talk privately.

How Direct Call Works

1. User A presses the radio Top Button in order to

talk directly to User B. User A radio plays voice

prompt “Private <Name>” as programmed in

CPS (if enabled) and the Top Button LED

indicator starts blinking orange, indicating that

User A is in queue waiting to talk privately to

User B.

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English

AB

A

In queue for Direct

Call with B

“Private <Name>”

A

B

A

Direct Call in

progress

B

“Private”

2. User A presses the PTT button to talk privately

to User B (who is NOT in a radio conversation),

the TOP Button LED indicators of both A & B

radios will illuminate solid orange. Radio B

plays voice prompt “Private” indicating that the

incoming call is a Direct Private Call. Radio

plays a distinctive Private TPT.

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English

3. Whenever either user A or B presses the PTT

A

B

A

Direct Call in

progress

B

A

B

A

“Private Over”

B

“Private Over”

button to reply back, they are talking privately to

each other. (Radio plays a distinctive Private

TPT). Nobody else can hears them.

4a. If any of the radio users takes too long to push

the PTT button and reply back, (the default

“Private Hang Time” is 10 seconds), the radio

times out and ends the private communication

with voice prompt “Private Over” on both radio

A and B. The TOP Button LED indicator goes

OFF.

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English

4b. Radio user A (who initiated the Direct Call), can

A

B

A

“Private Over”

B

“Private Over”

also end the call by Long pressing the Top

Button. The radio plays voice prompt “Private

Over” on both radio A and B to indicate that the

private call is over. The TOP button LED

indicator goes OFF.

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English

Direct Call Status Indicator

Note: To initiate Direct Call, press the Top Button followed by the PTT button to talk directly and privately to the

pre-set user.

Table 2: Direct Call Status Indicator

Direct Call Status Top Button LED Indicator Voice Prompt or Tone

Direct Call initiated (using Top Button press) – Initiator party

Private conversation initiated

(using the PTT button) – Initiator

Private Call notification – Receiver

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Private conversation in progress –

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End of private conversation – Both

Notes: Direct Call times out after 10 seconds of inactivity (no transmissions detected). Voice prompt “Private

party

Both parties

parties

Over” will be heard by both users involved in the private call. Top Button must be pre-programmed to Direct Call Feature. For Direct Call feature to be enabled in the radio Advanced Configuration, a radio ID must have been uploaded into the radio via CPS. Radio will play voice prompt of Direct Call Name. If no name is programmed, radio announces radio private ID number. Refer to “Customer Programming Software (CPS)” on page 83 for more information. (*) According to the private user name that has been set up via CPS.

Blink Orange “<Name of Direct Call user>”(*)

Solid Orange Private TPT

Solid Orange “Private”

Solid Orange Private TPT

Off “Private Over”

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Private Reply and Direct Call Frequently Asked Questions (FAQ)

1. If I change my mind and want to exit the

request for Private Call (or I pressed the top

button by mistake), how do I get out of the

“private queue” status (Radio Top Button LED

indicator is blinking orange)?

Long press the Top Button. The radio exits the private queue request and the Top Button LED indicator turns off, returning you to radio normal status.

2. What happens if two people (for example user A

and C) press their Top Button at the same time

to Private Reply or Direct Call User B?

Pressing the top button only queues the radio B ID; therefore, there is no issue if two people press the Top Button at the same time. The issue occurs when these two people press the PTT button at the same time to talk privately to B. Then, whoever presses the PTT button

faster gets to talk privately to B. The other user hears a “busy” or rejection tone.

3. What happens if a person Private Reply or

Direct Call User B, but User B does not want to

engage in the Private conversation?

The nature of the radio communication is to allow instant communication without the option to decline radio calls. Therefore, if you are concerned about users disrupting group communications or misusing the Private Reply or Direct Call features, make sure these features are enabled only on authorized radio users.

4. I pressed the Private Reply button but nothing

happened (e.g. Top Button LED indicator did

not start blinking) and instead the radio gives

out a busy tone.

It can be due to different causes such as the Top Button is disabled or the radio could not store the radio ID you wanted to reply to (this is

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English

if the Top Button was pressed outside the 4 seconds Group Hang Time).

5. What happens if I want to Private Reply to a

The radios allows for “Group Hang Time” (around 4 seconds) for you to be able to Private Reply to someone who had just finished talking. Just push the Top Button within the hang time window and the radio Top Button LED indicator starts blinking orange. You can

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then press the PTT button to talk privately.

6. How exactly does Private Reply work?

When you press the radio Top button while

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User B is talking, your radio “captures” the ID of radio B. Once user B finished talking and you press the PTT button, your radio calls radio B privately.

7. What happens if I want to end the call during a

If you are the user who initiated the Private Reply or Direct Call, you can end the call by

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person that just finished talking?

Private Call or Direct Call conversation?

long pressing the Top Button. However, if you are the call receiver, you will have to wait for the radio to time out (i.e. no communications detected for more than 10 seconds) OR change the channel.

8. I pressed the Top Button to queue to talk

privately to the last person transmitting, but

when the user finished talking and I push the

PTT button to talk, the radio gave me a busy

tone or other strange tones and I could not

initiate my conversation.

It is very likely there are other users who were waiting as well to talk to the last person transmitting and someone else pressed the PTT button before you, giving you a busy or error tone. Another reason is that the last person transmitting has gone out of tranmission range.

9. If I press the Top Button (either for Private

Reply or Direct Call) and I forgot that I wanted

to talk privately and I did not push the PTT

button:

English

– Would I be still able hear the group

conversations in my channel if I don’t press the PTT button?

Yes, you should be able to still hear conversations in your channel.

– How long do I have to talk privately to User B?

There is no time restriction on how long you can take to press the PTT button to talk privately to user A, as long as your Top Button LED indicator is blinking.

– Does the radio gives me any alert to know that

I am in still in the private queue mode?

Yes. While waiting in queue to talk privately, you will receive a call reminder tone after 1 minute of being in queue, followed by another reminder tone 4 minutes after that. No other reminder will be heard afterwards, but you will remain in queue until Private Reply mode is exited.

– How do I respond to group conversation if I

have already pushed the Top Button (for either Private Reply or Direct Call) and my Top button LED indicator is blinking?

Long Press the Top Button to exit the private queue mode (Top Button LED indicator should turn off) and press the PTT button to reply back to the group call.

10. What happens if I am in queue to talk privately

(LED indicator blinking orange), then the

person that was transmitting finished talking

and I press the PTT button to talk but the Top

Button LED indicator does not change to solid

orange?

The radio lets you know you are ready for a private communication by turning the Top Button LED indicator to solid orange and playing the voice prompt “private” in the beginning. During the private conversation it also plays a distinctive Talk Permit Tone. All these different prompts from the radio need to happen to ensure there is a private communication established. If you do not have these prompts, it means you do not have private communication established and you need to try again.

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English

11. How do I know when the radio is no longer in

Private Mode conversation?

You are no longer in a private conversation if the Top Button LED indicator is not illuminating solid orange and is either blinking or switched off instead. Furthermore, the radio plays the voice prompt: “Private Over”.

Note: Remember that the Private Reply and the

Direct Call time out after 10 seconds of inactivity in which both users are sent back

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to the group call mode (Radio plays the voice prompt “Private Over” and the Top Button LED indicator goes off).

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CALL ALL AVAILABLE

Note: This feature is useful for users with more

than 1 or 2 channels.

Call All Available feature allows the ability to communicate a message to all available radio users at once in a temporary “super channel group”, without having to change through each channel individually. Call All Available is a group call to ALL users available in different channels and users who are not currently tied up in an ongoing radio conversation(*).

Any user who wants to respond to a Call All Available transmission can do so the same way they do when talking on a standard group conversation (by pressing the PTT button before talking).

If someone initiates a Call All Available transmission, all users engaged in the Call All Available will have their Top Button disabled (no Private Reply or Direct Call allowed during this period)

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The DLR radio times out a Call All Available communication after 4 seconds of inactivity. This is to avoid all users being tied up indefinitely in an unnecessary group conversation.

Call All Available option can be assigned either to the Top Button or to an extra channel(**).

(*) This feature does NOT interrupt ongoing

communications.

(**) Use CPS to assign Call All Available to a specific

channel.

Application Example

An employee in a retail shop uses a DLR1060 (6 channel radio) with the Top Button programmed to Call All Available. This employee is trying to check if anyone took the backroom scanner. The employee presses the Top Button followed by the PTT button and asks “Does anybody know who has the backroom scanner?”. Anyone, irrespective of their channel, who is not already part of another conversation, will hear this call and can talk back to the whole group of users (who are tied up in the super channel group call) and provide the needed information.

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English

How Call All Available Works

C

B

User B and C busy

in Private Call

Tal k in g

A

Listening

Tal k in g

CHANNEL 2

BUSY

D

CHANNEL 3 AVAILABLE

CHANNEL 4 AVAI LAB LE

1. All users in Channel 3 and 4 are available (nobody is transmitting).

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English

2. User D in Channel 3 initiates Call All Available by pressing the radio Top Button(*).

C

B

User B and C busy

in Private Call

Tal k in g

A

Listening

Tal k in g

CHANNEL 2

BUSY

D

“Call All Available”

CHANNEL 3

AVAILABLE

CHANNEL 4 AVAI LAB LE

All users in Channel 3 and 4 are AVAILABLE

(Nobody is

transmitting).

(*) Top Button must be pre-programmed to Call All Available before using this feature

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English

3. All users from Channel 3 and 4 are brought into a temporary “super channel” group. User D then presses the

C

B

User B and C busy

in Private Call

Tal k in g

A

Listening

Tal k in g

CHANNEL 2

BUSY

D

CHANNEL 3

LISTENING TO USER D

CHANNEL 4

LISTENING TO USER D

All users in Channel 3

and 4 can now listen

to user D.

PTT button and start talking to all available users in both channels.

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4. All radios Top Buttons in Channel 3 and 4 are solid orange indicating that Call All Available is in progress.

C

B

User B and C busy

in Private Call

Tal k in g

A

Listening

Tal k in g

CHANNEL 2

BUSY

D

User D continues talking

to all available users

CHANNEL 3

LISTENING TO USER D

CHANNEL 4

LISTENING TO USER D

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5. User D finished talking [Top Button LED indicator still solid orange(*)]. User E presses the PTT button and

C

B

User B and C

busy in Private

Call

Talking

A

Listening

Talking

CHANNEL 2

BUSY

D

CHANNEL 3

NOW LISTENING TO

USER E

CHANNEL 4

NOW LISTENING TO

USER E

E

(*) Users in the Call All Available group must respond back within the 4 second hang time or the Call All Available mode will be

terminated.

starts talking to all available users. All users in Channel 3 and 4 now hear User E. All radios Top Buttons are

solid orange indicating that Call All Available is in progress.

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6. Once all users finished communicating (no transmissions for more than 4 seconds), the radios time out and

C

B

User B and C busy

in Private Call

Tal k in g

A

Listening

Talking

CHANNEL 2

BUSY

D

CHANNEL 3

AVAILABLE

CHANNEL 4 AVAI LAB LE

E

end the Call All Available “super channel” group. All users in channel 3 and 4 return to their original talk

channels.

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Call All Available Status Indicator

Note: To initiate Call All Available, press the Top Button followed by the PTT button to talk to all available users

in different channels.

Table 3: Call All Available Status Indicator

Call All Available Status Top Button LED Indicator Voice Prompt or Tone

Call All Available initiated (using

Top Button press) – Initiator party

Call All Available conversation

initiated (using the PTT button) –

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Call All Available Call notification –

SPECIAL RADIO CALL

Note: Top Button must be pre-programmed to Call All Available via Advanced Configuration or CPS. Call All

Initiator party

Receiver party

Call All Available conversation in

progress – Both parties

End of Call All Available – Both

parties

Available times out after 4 seconds of inactivity (no transmission detected). This table applies only to cases in which Call All Available is programmed to the Top Button. Call All Available can also be programmed to a radio channel. Refer to “Customer Programming Software (CPS)” on page 83 for more information.

Blink Orange “Call All Available”

Solid Orange Standard TPT

Off None

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PAGE ALL AVAILABLE

Note: This feature is useful for users with more

than 1 or 2 channels.

Page All Available allows the ability to communicate a message to all available radio users at once without having to change through each channel individually. Page All Available is a one way group voice announcement to all users in different channels who are not currently tied up in an ongoing radio conversation(*).

Any user who wants to respond to a Page All Available transmission can do so by replying privately (by pressing the Top Button before talking). The Page All Available feature is set up this way to avoid all users getting tied up in an unwanted ongoing group conversation.

Once the user transmitting in Page All Available mode stops transmitting by releasing the PTT button, the Page All Available mode is terminated.

Page All Available option can be assigned either to the Top Button or to an extra channel(**).

(*) This feature does NOT interrupt ongoing

communications.

(**) Use CPS to assign Page All Available to a specific

channel.

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Application Example 1

An employee in a retail shop uses a DLR1060 (6 channel radio) with the Top Button programmed to Private Reply and Channel 6 programmed to Page All Available feature. This employee is looking for anyone (in any of the group radio channels) who can come over to help out in the back room. The employee changes to the Page All Available channel before pressing the PTT button and asks “Can someone come over to the back room to help

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out?”. Whoever is available in any of the radio channels can privately reply to the employee to ask for more details or to confirm that they are

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available to help.

Application Example 2

Anna needs to talk privately to another user (John) and she is not sure in which channel to find him. It is cumbersome to browse all channels to search for John. Anna uses a DLR1060 (6 channel radio) with the Top Button programmed to Private Reply and Channel 6 programmed to Page All Available feature. She switches to Channel 6 and asks “John Smith, are you available?”

If John is available, he can reply privately (by pressing the Top Button). If no response is heard, it means he is busy in another radio call or is not within the communication range.

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How Page All Available works

C

B

User B and C busy

in Private Call

Tal k in g

A

Listening

Tal k in g

CHANNEL 2

BUSY

D

CHANNEL 3 AVAI LAB LE

CHANNEL 4 AVAI LAB LE

1. All users in Channel 3 and 4 are available (nobody is transmitting).

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English

2. User D in Channel 3 initiates Page All Available by switching to Channel 6(*).

C

B

User B and C busy

in Private Call

Tal k in g

A

Listening

Tal k in g

CHANNEL 2

BUSY

D

“Page All Available”

CHANNEL 3

AVAILABLE

CHANNEL 4 AVAI LAB LE

All users in Channel 3 and 4 are AVAILABLE

(Nobody is

transmitting).

(*) Channel 6 must be pre-programmed to Page All Available before using this feature

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3. All users from Channel 3 and 4 are brought into a temporary “super group”. User D then presses the PTT

C

B

User B and C busy

in Private Call

Tal k in g

A

Listening

Tal k in g

CHANNEL 2

BUSY

D

CHANNEL 3

LISTENING TO USER D

CHANNEL 4

LISTENING TO USER D

All users in Channel 3

and 4 can now listen

to user D.

button and starts talking to all available users in both channels.

SPECIAL RADIO CALL

77

FEATURES

English

4. User D continues talking to all available users. User E wants to reply to user D and presses the

C

B

User B and C

busy in Private

Call

Talking

A

Listening

Talking

CHANNEL 2

BUSY

D

E

CHANNEL 3

LISTENING TO USER D

CHANNEL 4

LISTENING TO USER D

All users in Channel 3

and 4 are listening

user D.

“Private Reply”

(*) Top Button of Radio E must be pre-programmed to Private Reply feature

Top button(*). User E goes in queue for Private Reply.

FEATURES

SPECIAL RADIO CALL

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English

5. Once user D stops transmitting by releasing the PTT button, the Page All Available is over. All users in

C

B

User B and C

busy in Private

Call

Talking

A

Listening

Talking

CHANNEL 2

BUSY

D

E

CHANNEL 3

AVAI LAB LE

CHANNEL 4

AVAILABLE

Channel 3 and 4 are back to their original channel groups. User E remains in queue for Private Reply.

SPECIAL RADIO CALL

79

FEATURES

English

6. User E presses PTT to talk to user D. They are now engaged in a Private Conversation. Nobody else can

C

B

User B and C

busy in Private

Call

Talking

A

Listening

Talking

CHANNEL 2

BUSY

D

E

CHANNEL 3

AVAI LAB LE

CHANNEL 4 AVAILABLE

Private call in progress

hear them. The Top Button LED indicator for radio D and E illuminates solid orange.

FEATURES

SPECIAL RADIO CALL

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English

7. Once User D and E finish the private conversation, they are returned to their respective group channel. The

C

B

User B and C

busy in Private

Call

Talking

A

Listening

Talking

CHANNEL 2

BUSY

D

E

CHANNEL 3

AVAI LAB LE

CHANNEL 4

AVAILABLE

Top Button LED indicator both radios switched off.

SPECIAL RADIO CALL

81

FEATURES

English

Page All Available Status Indicator

Note: To initiate Page All Available, press the Top Button or change to a channel that is preset to Page All

Available followed by the PTT button to talk to all available users in different channels.

Table 4: Page All Available Status Indicator

Page All Available Status Top Button LED Indicator Voice Prompt or Tone

Page All Available initiated (using

Top Button press) – Initiator party

Page All Available conversation

initiated (using the PTT button) –

FEATURES

Page All Available Call notification

SPECIAL RADIO CALL

Page All Available conversation in

Note: Top Button must be pre-programmed to Page All Available via Advanced Configuration or CPS. The only

Initiator party

– Receiver party

progress – Both parties

End of Page All Available – Both

parties

way to respond to someone doing a Page All Available call is by Private Reply. This table applies only to cases in which Page All Available is programmed to the Top Button. Page All Available can also be programmed to a radio channel. Refer to “Customer Programming Software (CPS)” on page 83 for more information.

Blink Orange “Page All Available”

Solid Orange Standard TPT

Off None

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English

CUSTOMER

Radio to be programmed

Drop-in Tray Charger

USB Ports

CPS Programming Cable

PROGRAMMING SOFTWARE (CPS)

Figure 1: Setting up the radio to the CPS

The easiest way to program or change features in your radio is by using the Customer Programming Software (CPS) and the CPS Programming Cable(*). CPS Software is available for free as web based downloadable software at:

www.motorolasolutions.com/DLR

83

To program, connect the DLR Series radio via the Drop-in Charger Tray and CPS Programming Cable to your computer as shown in the picture above. Prior to programming, verify that the switch in the Programming Cable is in the ‘Digital(**)’ position. CPS allows you to easily program features such as Direct Call, Radio Menu Options, Private Groups, Direct Contacts, Channel announcements, etc. It also gives you the flexibility to prevent radio features to be accidentally modified by users, by providing the option to disable functionalities like Factory Reset, Advanced Configuration Mode, etc. It also provides security by giving the option to set up a password for profile radio’s management. For more information, refer to Features Summary Chart Section at the end of the User Guide.

Notes: (*) CPS Programming Cable P/N# is

HKKN4027_. (**) If your CPS Programming Cable is showing “CPS / Flash”, make sure to position it to “Flash”.

CUSTOMER PROGRAMMING

SOFTWARE (CPS)

English

CPS BASIC MENU INSTRUCTIONS

1. Open the CPS software and click on the

“RADIO” top tab.

2a. Click on the “READ” tab to read the radio(*), or

2b. On the drop down menu “Radio Type”, select

“DLR” if you want to open a new profile or an

existing one.

(*) You only need to select the Radio Type, if you want to open

a new or pre-determined profile. The CPS is smart enough to determine what model it is reading.

SOFTWARE (CPS)

CUSTOMER PROGRAMMING

3a. Click “Read Radio”. Radio sounds a series of

beeps to indicate reading is in progress and will

upload your radio profile settings, or

3b. Click “New Profile” to create customized profile

based on the default profile.

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English

4. Scroll down to see more feature options. Customize as necessary.

Click ONLY if you are going to upload radios IDs for Direct Call, Private Groups or interoperability with DTR radios.

Scroll down for more feature options

CUSTOMER PROGRAMMING

SOFTWARE (CPS)

85

English

5. You can choose which options you want to be available in the Advanced Configuration Mode. You can add

Programmable features to the radio basic menu (Channel / Menu button).

Selection of options to be available in the Advanced Configuration mode.

Choose which function to have for ON/OFF button short press.

any of the features shown to be accessed by the radio Channel / Menu button in the radio basic operation

mode. You can also choose which function you want to have for ON / OFF button short press.

SOFTWARE (CPS)

CUSTOMER PROGRAMMING

86

English

6. You can modify the radio Top Button feature by changing the default option.

List of programmable features for the Top Button.

Programmable features to the radio basic menu (Channel / Menu button).

CUSTOMER PROGRAMMING

SOFTWARE (CPS)

87

English

7. In order to enable Direct Call feature in your Basic Menu options, you need to first upload the radio(s) unique

Direct Call will be listed in this drop down menu of Top Button programmable features once it is enabled.

“private” identification (12 digit) number. Click on the “Switch to ADVANCED” button. Under “Privates

(Advanced)” tab, click “Add” for CPS to upload radio ID. You can customize the radio ID name under the

Name column. Once a radio ID is uploaded the CPS will give the option to enable Direct Call.

SOFTWARE (CPS)

CUSTOMER PROGRAMMING

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English

8. Customize your PROFILE ID Number for any 4 digit number different from “0000” to differentiate your radios

Select channel(*) to assign the Home Channel to.

(*)Number of channel shown in the

drop down menu varies according to

the radio model

in a radio fleet.

9a. Home Channel is OFF by default. If you want to assign a specific channel as your Home Channel, select the

channel using the drop down menu under “Home Channel”. CPS will enable the option to choose any

channel(*) you want as your designated Home Channel for the radio you are programming.

89

CUSTOMER PROGRAMMING

SOFTWARE (CPS)

English

9b. Upon setting your Home Channel, CPS will enable the option to set the Home Channel Mode. Select the

List of available modes for Home Channel

mode using the drop down menu under “Home Channel Mode”.

10. Customize the name of your channel (alias) by typing in each one of the channel boxes.

SOFTWARE (CPS)

CUSTOMER PROGRAMMING

90

English

11a. You can also set your own customized Channels Voice Prompt (VP) in order to enable your channel name to

be announced by the radio. Click on “Edit More” to edit the voice prompt.

CUSTOMER PROGRAMMING

SOFTWARE (CPS)

91

English

11b . After clicking “Edit More”, you will be brought into a different menu to customize your channel name. Select

Speaker icon indicates that customized voice prompt is enabled for this channel

the checkbox “Enable User Customized VP” to enable the standard Voice Prompt. When there is a speaker

icon in the menu, then that channel has customized voice prompt enabled. Click on the speaker icon to

preview the User Customized VP. If you want to include your own voice recording, click on “Import Voice

File”(*).

(*) .wav audio files supported

SOFTWARE (CPS)

CUSTOMER PROGRAMMING

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English

12. Once you have changed all the settings, click “Write to radio” in order to program your radio with the new

settings. The CPS will display a window confirming the writing (programming of your radio) is successful.

You can also save your profile at any time in order to use the same settings when programming other radios

by clicking on “Save to profile”. This will save the profile to current default path in your computer. To specify

a different path to save the profile, click on the “Save As” button.

s

CUSTOMER PROGRAMMING

SOFTWARE (CPS)

93

English

SOFTWARE (CPS)

CUSTOMER PROGRAMMING

Notes

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English

CLONING

CLONING RADIOS

You can clone DLR Series radio profiles from one Source radio to a Target radio by using any one of these 4 methods:

• Using a Multi Unit Charger (MUC- optional

accessory),

• Using two Single Unit Chargers (SUC) and a

Radio-to-Radio cloning cable (optional

accessory),

• the CPS (free software download), and

• Wireless PIN cloning.

CLONING

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English

Cloning Mode

(-) Button

PTT (Push-To-Talk)

Button

ON / OFF Button

Power UP using the ON /

OFF button while pressing

the PTT and (-) buttons simultaneously to enter

Cloning Mode

In order to set your radios into Cloning Mode, power UP using the ON / OFF button while pressing the PTT and (-) buttons simultaneously. Radio sounds cloning mode beeps followed by the voice prompt “Cloning Mode, Serial”.

CLONING

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English

Pocket 1

Pocket 2

Pocket 11

Pocket 10

“CLONE” symbol

Pocket 5

Pocket 8

Pocket 7

Pocket 4

Cloning with a Multi-Unit Charger (MUC) (Optional Accessory)

• 1 and 2,

• 4 and 5,

• 7 and 8, or

• 10 and 11.

When cloning, the MUC does not need to be plugged into a power source, but ALL radios require charged batteries.

1. Turn ON the Target radio and place it into one of

the MUC Target Pockets

2. Power the Source radio following the sequence

below:

To clone radios using the MUC, there must be at least two radios:

• a Source radio (radio from which the profiles will

be cloned or copied) and

• a Target radio (radio to which the profiles will be

cloned from the source radio)

The Source radio has to be in Pocket 1, 4, 7 or 10 while the Target radio has to be in Pocket 2,

3. Place the Source radio in the source pocket that

5, 8 or 11, matching in the MUCs pockets by pairs as follows:

97

• Press the PTT button and the (-) button

simultaneously while turning the radio

ON.

• Wait for 3 seconds before releasing the

buttons until the audible tone and voice

announcement “Clone Mode Serial” are

heard.

pairs with the target pocket you chose in step 1.

Press and release the (+) button.

CLONING

English

4. After cloning is completed, the Source radio will

Note: Uses Cloning Cable

P/N# HKKN4028_

announce either “pass” (cloning is successful)

or “fail” (cloning has failed).

5. Once you have completed the cloning process,

turn the radios OFF and ON or, long press the

PTT button to exit the ‘cloning’ mode.

When ordering the MUC, refer to P/N# PMLN7136_.

Notes:

• If cloning fails, refer to “What To Do If Cloning

CLONING

Fails” on page 99.

• Paired Target radios and Source radios must be of the same band type in order for the cloning to run successfully.

• MUC pockets numbers should be read from left to right with the Motorola logo facing front.

Cloning Radio using the Radio to Radio (R2R) Cloning Cable (Optional Accessory)

Operating Instructions

1. Before starting the cloning process, make sure

you have:

• A Cloning Cable (P/N# HKKN4028_)

• A fully charged battery in each of the radios.

• Two Single-Unit Chargers (SUC) for cloning DLR Series radios.

• Turn OFF the radios and,

2. Unplug any cables (power supply or USB

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Motorola DLR1020 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

CONTENTS

PRODUCT SAFETY

ACOUSTIC SAFETY

INTRODUCTION

PACKAGE CONTENTS

FCC LICENSING INFORMATION

BATTERIES AND CHARGERS SAFETY INFORMATION

OPERATIONAL SAFETY GUIDELINES

RADIO OVERVIEW

PARTS OF THE RADIO

Power Button

Top Button

Volume Control (+/-) Button

Audio Accessory Connector

Microphone

Antenna

Tx/Rx Indicator LED

Push-to-Talk (PTT) Button

Channel / Menu Button

The Lithium-Ion (Li-Ion) Battery

DLR Series Radio Specifications

BATTERY FEATURES

About the Li-Ion Battery

Battery Recycling and Disposal

Installing the Lithium-Ion (Li-Ion) Battery

Removing the Lithium-Ion (Li-Ion) Battery

Holster

Power Supply, Adaptor and DLR Single Unit Charger (SUC) Tray

Battery Life Information

Battery Status Information

Charging with the Drop-in Tray Single Unit Charger (SUC)

Estimated Charging Time

DLR Series Charger LED Indicators

DLR Radios and Charger Compatibility

GETTING STARTED

TURNING RADIO ON/OFF

ADJUSTING VOLUME

CHECKING BATTERY STATUS

TRANSMITTING AND RECEIVING

Talk Permit Tone (TPT)

Talking to a Group in a Channel

BROWSING / SELECTING A CHANNEL

PRIVATE REPLY

TOP BUTTON OPTIONS

TALK RANGE

DLR AND DTR RADIOS COMPATIBILITY

RADIO STATUS

ADVANCED CONFIGURATION MODE

ENTERING ADVANCED CONFIGURATION MODE

BROWSING ADVANCED CONFIGURATION OPTIONS

PROFILE ID Number

PROFILE ID Number – Sub-menu

PROFILE ID Number – Value Modification Confirmation

Maximum Channels

Top Button

Top Button – Sub-menu options

MIC Gain

Home Channel

RESETTING TO FACTORY DEFAULTS

Radio Factory Default Settings

SPECIAL RADIO CALL FEATURES

PRIVATE REPLY

Application Example

How Private Reply Works

Private Reply Status Indicator

DIRECT CALL

Application Example

How Direct Call Works

Direct Call Status Indicator

Private Reply and Direct Call Frequently Asked Questions (FAQ)

CALL ALL AVAILABLE

Application Example

How Call All Available Works

Call All Available Status Indicator

PAGE ALL AVAILABLE

Application Example 1