Mitel 5624 User Manual

MITEL
COMMUNICATIONS DIRECTOR AND 5000 COMMUNICATIONS PLATFORMS
MITEL WIFI SYSTEM (EMEA) MITEL 5624 WIRELESS HANDSET USER GUIDE
NOTICE
®
by Mitel Networks™ Corporation (MITEL
). The information is subject to change without notice an d should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.
No part of this document can be reproduced or transmitted in any form or by any means - electronic or mechanical - for any purpose without written pe rmission from Mitel Networks Corporation.
Trademarks
Mitel is registered trademark of Mitel Networks Corporation. Other product names mentioned in this document may be trademarks of their respective companies and
are hereby acknowledged.
Mitel WiFi System (EMEA)
5624 User Guide Release 6.0 SP1
July 2013
®,™ Trademark of Mitel Networks Corporation
© Copyright 2013, Mitel Networks Corporation
All rights reserved
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Table of Contents
iii
About Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Elements of the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Features and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Contacting Emergency Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Tips for your Comfort and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Frequency Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Exposure to Radio Frequency Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Chemical Resistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Icons and Text in the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Keys and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Off-hook Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
On-hook and On/Off Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Navigation/Confirmation Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Sound Off Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Mute and PTT Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Key Lock and Upper/Lower Case Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Multifunction Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Volume Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Alphanumeric Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Headsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Customizing Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Switch the Handset On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Switch the Handset Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Log a Shared Phone On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Turn On/Off the Audible Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Lock/Unlock the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Lock/Unlock the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Using the Loudspeaking Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Call List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Make a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Pre-Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Dial Using a Pre-programmed Hot Key, Soft Key or Multifunction Button . . . . . . . . . . . . . .18
Dial a Number from the Call List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
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Dial the Sender of a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Dial a Number from the Local Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Dial a Name from the Central Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Dial a Number from the Company Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Answer a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Answer a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
End a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
During a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Adjust the Volume during a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Open Contacts during a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Turn on/off the Microphone during a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Lock/Unlock the Keypad during a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Start a New Call during a Conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Switch Between Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Call Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Transfer Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Transfer to a New Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Answer Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Call Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Call Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Advanced Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Call Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Direct Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Group Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Loudspeaker Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Message List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Receive a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Incoming Message for the 5624 Services License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Incoming Message for all 5624s except for the 5624 Services License . . . . . . . . . . . . . . . .29
Read a Stored Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Reply to a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 0
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Delete a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Forward a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Call the Sender of the Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Call a Number Included in a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Save a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Write and Send a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Open a Sent Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Send a Message to Another Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Receive a Message with Request for Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Accept/Reject the Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Message Queuing and Message Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Interactive Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Colored Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Mobile Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Send Mobile Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Send Mobile Data with a Prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Receive a Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Check the Voice Mail Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
One Key Voice Mail Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Alarm Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Push-button Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Send Personal Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Send Test Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Man-down and No-movement Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Activate/Deactivate the Man-down and/or No-movement Alarm . . . . . . . . . . . . . . . . . . . . .38
Cancel Man-down and No-movement Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Delay Man-down and No-movement Alarm Temporarily . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Reset Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Acoustic Location Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Alarm with Location Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Alarm with Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Automatic Call after Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Alarm with Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Associated Access Point (AP) Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Customizing the Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
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Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Short cuts
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
In Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Navigate the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Connections Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Headsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
In Charger Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Switch the handset off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Turn the sound off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Change profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Deactivate the In charger action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Calls Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Call List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Push to Talk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Short cuts Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Define Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Define Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Define Navigation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Define the Multifunction or Alarm Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Services Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Add a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Edit a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Delete a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Inbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Write New Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Unsent Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Sent Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Profiles Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Contacts Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Call a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Add a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Edit a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Delete a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Table of Contents
vii
Central Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Sound and Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Phone Lock Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Time and Date Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Change Text Size for Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Change the Menu Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Change Owner ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Alarm Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
System Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Operation Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Accessibility and Voice Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Maintenance of Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Battery Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Charge Spare Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Replace the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Attach the Hinge-type Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Attach the Swivel-type Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Attach a Cover without a Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Security Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Replacement of Handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Mitel WiFi System (EMEA) User Guide
viii

About Your Phone

1
About Your Phone
This document describes the features and settings of the Mitel® 5624 (WiFi) handset. This
feature-rich handset has a color display, telephony, and messaging. It is designed to be used
in demanding environments, such as hospitals, and in office environments.
The 5624 handset is suitable for users who need to readily be reached and/or have a need for
mobile voice and messaging features. It is ideal for applications where the user needs either
one way messaging or needs to interact with other users. The color display enhances and
simplifies the use of the handset.
The 5624 Standard Handset can be upgraded to 5624 Services License with Messaging
functions, or Mitel 5624 Personal Alarm upgrade with messaging functions..
Figure 1: 5624 Handset
Caution: The handset/headset must be fully charged before starting regular use.
5624 Wireless Handset User Guide
2

Elements of the Handset

1 Multi-function button
This button can be used as a short cut to functions: long or double press modes. In the Mitel 5624 Personal Alarm, the button is used as an alarm push button only. See Define the Multifunction or Alarm Button on page 59 and Push-button Alarm on page 37.
2 Earpiece speaker 3 Volume button (up)
To increase the speaker earpiece, headset, and loudspeaker volume
4 Volume button (down)
To decrease the speaker earpiece, headset, and loudspeaker volume
5 Mute and PTT button
To turn on/off audible signals in standby mode, or silence the ring signal at incoming call. During a call, a long press on the button changes between microphone on/off, same as Sound off key. During a PTT group call, the microphone is open as long as the button is depressed.
6 Soft keys
The 3 soft keys can be pre-programmed or used with GUI
7 Call key
To answer a call, to pre-dial a number, and a short cut to the Call list.
8 Four-way navigation key
Navigation key with Left, Right, Up, Down with Confirmation (in the middle). You can program these keys for short cuts, except the middle key.
9 Voice mail access* (System-dependent feature)
Quick access to the handset’s Voice mail by long press
10 Key lock and Upper/Lower case
Combined key lock and Upper/Lower Case This key is to lock the keypad in combination with the soft key “Lock”. This key is also for switching between upper/lower case and digits.
11 Microphone 12 Space
Used to add space between text and as a multi-purpose connector
13 Sound off key
To turn on/off audible signals in idle mode, silencing the ring signal at incoming call, and to turn on/off the microphone during a call.
14 Tactile indicators
There are two tactile indicators to indicate the centre of the key pad
15 On-hook and On/Off key
Combined button: to end a call, to return to standby mode, and to switch the handset on/off by long press
16 Color display
The full graphic type display is 128 pixels wide and 160 pixels high. The display has multiple colors and backlighting.
17 Headset connector
The headset connector is used to connect a headset. The headset connector cover protects it from dust.
18 LED
Indicates incoming call, messaging, low battery, and charging.
About Your Phone
3

Features and Functions

IMPORTANT:The handset may retain small magnetic objects around the mouth cap or
ear cap region.
Case
The plastic cover parts are made of durable PC/ABS material.
The Mitel WiFi 5624 Handset has the enclosure protection IP44 and it also fulfils IEC
60068-2-32, procedure 1, which makes it drop proof from 1 meter onto concrete. Ascom
approves 12 drops from 1.5 metre.
Antenna
The antenna is integrated inside the handset.
Display
The display is an illuminated 28 x 35 mm, TFT display.
Keypad
While not in use, the keypad should be locked to prevent pressing a key accidentally.
Loudspeaker
The handset has a separate loudspeaker for the Loudspeaking function. It is placed on the
back side of the handset.
Microphone
The microphone is placed on the front bottom side of the handset.
Clip
There are two different belt clip options for the handset: a hinge-type clip (standard), and a
swivel-type clip. Use the clip to attach the handset to a pocket or belt. You can use the handset
without a clip on. See the Mitel 5624 Wireless Handset Configuration Guide.
Battery
The battery is a rechargeable Li-pol battery, placed under a battery cover. See “Replace the
Battery” on page 80.
The battery is fully charged within 2.5 hours. See “Charge the Battery” on page 80.
5624 Wireless Handset User Guide
4
The battery can be charged separately with a special battery charger. See “Charge Spare Batteries” on page 80.

Chargers

Desktop Charger
Figure 2: Desktop Charger
You use the desktop charger to charge the handset and the Mitel 5624 Desktop Pr ogramm er to download new software and synchronize parameters. The units look the same except that the Desktop Programmer has an USB connection.The handset is fully operational while placed in the charger.
The charger is delivered with a plug-in power supply and is connected into an or dinary wall socket.
Note: Use the charger only within the temperature range of +5° C – +40° C.
Caution: Use only the provided power supply.
Rack Charger
The Rack Chargers is used to charge six 5603/5604/5607/5624 handsets simultaneously an d is used for charging only.
For more information, see the 5603/5604/5607/5624 Rack Charger Installation and Oper ation
Guide.
Battery Pack Charger
The battery pack charger can charge up to six spare batteries. For more information, see the 5603/5604/5607/5624 Rack Charger Installation and Operation Guide.
About Your Phone
5

Contacting Emergency Services

This handset, like any wireless phone, communicates using radio signals. As with any wireless
phone, you may not be able to establish a conn ection under all conditions; therefore, you should
not rely solely on a wireless telephone for essential, emergency communication. Th e key lock
feature disables the handset keyp ad and prevent s the accid enta l dialing of n umbers th at may
result in nuisance calls. It also prevents accidental calls to emergency services numbers like
911, 999, or 112.
To disable the key lock feature, press the key and then press the Yes softkey.
Currently, mobile IP phones do not support Enhanced 911 (E911) operation. If emergency
services are required, it is necessary to keep the system administrator and location database
up-to-date.

Tips for your Comfort and Safety

Don't Cradle the Handset!
Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you
cradle the handset between your ear and shoulder. If you use your phone a lot, you may find
it more comfortable to use a headset. See the section o n headset usage elsewhere in this guide
for more information.
Protect your Hearing
Y our phone has a control for a djusting the volume of the handset receiver or headset. Because
continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a
moderate level.

Frequency Range

The handset is a radio transmitter and receiver. When it is on, it receives and sends out radio
frequency (RF) energy. The handset operates on different frequency ranges depending on
market and employs commonly used modulation techniques:
EU b/g: 2400–2483.5 MHz (Ch 1–13) and
a: 5150–5350 MHz (Ch 36, 40, 44, 48, 52, 56, 60, 64), 5470–5710 MHz (Ch 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140)
USA/CAN b/g: 2400–2483.5 MHz (Ch 1–11) and
a: 5150–5350 MHz (Ch 36, 40, 44, 48, 52, 56, 60, 64), 5470–5710 MHz (Ch 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140), 5725–5875 (Ch 149, 153, 157, 161, 165)
Note: DFS channels should be avoided as Mobile devices are prevented from using these channels without a period of listening to ensure radar avoidance. This listening time causes delays in the ability to communicate with the WiFi infrastructure and therefore are not suitable for voice. Instead configure the PP to use UNII-1 channels.
5624 Wireless Handset User Guide
6

Exposure to Radio Frequency Signals

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device complies with FCC SAR limit of 1.6 W/kg. The maximum SAR value measured when used at the ear is 1.38 W/kg. The telephone has also been tested when worn on the body using belt clip. The maximum measured SAR value in this configuration is 1.16 W/kg. This device must not be co-located or operating in conjunction with any other antenna or transmitter.
Use of non-Mitel approved accessories may violate the FCC and IC guidelines fo r RF exposure and should be avoided.

Environmental Requirements

5624 Handset
Only use the handset in temperatures between -5° C to +45° C (23° F to 113° F).
Avoid exposing the handset for direct sunlight or close to other heat sources.
Connect AC (power supply) to the desktop battery charger only to de signated power sourc­es as indicated on the product.
Never change the AC cord or plug. If the plug does not fit into the outlet, have a proper outlet installed by a qualified electrician. Improper connection increases the risk of electric shock.
Avoid volume levels that may be harmful to your hearing. Exposure to excessive sound pressure from a handset's earpiece or headset may cause permanen tly hearing loss.
Do not expose the handset to open flame.
Keep the handset away from excessive heat and moisture.
Avoid sudden temperature changes to prevent condensation in the handset. It is recom­mended to put the handset into an air tight plastic bag until the temperature is adjusted, for example, when entering or leaving a cold/heated building on a warm/cold day.
Protect your handset from aggressive liquids and vapors.
If the handset has been exposed for water or condensation, remove the battery immedia tely and let it dry completely before re-inserting the battery.
The handset may retain small metal objects around the mouth cap or ear cap region.
Keep the handset away from strong electromagnetic fields.
Do not place a cold handset in a charger.
About Your Phone
7

Chemical Resistance

The alpha and numeric characters printed on the exterior of the handset have been tested and found resistant to chipping, fading or wearing off when the handset is treated with common cleaners and disinfectants or per spiration. The following chemicals have shown no harmful effect:
3% Hydrochloric Acid
M-alcohol (70% Methylated Ethanol)
60% Chlorhexidin 0.5mg/ml
Acetone can be damaging to the plastic casing of the handset and should not be used.

Icons and Text in the Display

All functions and settings available to the user are shown a s icons and text in the display. The display normally displays date and time, the Owner ID and handset number . The Owner ID can manually be set by the user.
Figure 3: Display Configuration in Standby Mode
The Status bar (1) is used for icons which give the user information about signal strength, missed calls, new messages, phone lock, key lock, sound off, time and battery status. This row is always visible in all screens.
The Header bar (2) displays the current date, headset connection, and system connection. During call it also displays microphone on and loudspeaker on.
The Active area (3) is used for information such as the name of the system to which the handset is connected. A user identity provided from the system and/or an Owner ID can also be displayed if configured in the Settings menu. This is also the area for dialog window text, for example "missed calls", or to confirm an action.
The Scroll bar (4) is placed to the right of the "Active area". It becomes visible when a menu screen has more than six menus, or if the complete text in a message cannot be displayed o n the screen simultaneously.
The Soft key bar (5) is used for soft keys which can be used as short cuts for functions in the handset. See the Mitel 5624 Wireless Handset Configuration Guide.
5624 Wireless Handset User Guide
8
Icons
“Signal strength” icon is visible in the upper left corner. The staples shown in display depend on the signal strength.
“Full battery” icon appears in upper right corner
"Low battery warning” icon is shown when the battery has 10% or less remaining capacity
"Empty battery warning" icon flashes when the battery has 5% or less remaining capacity
“Sound off” icon appears when the Sound off key or Mute button is pressed
"Microphone off" icon indicates a silenced microphone. It appears after a long press on the Sound off key, or Mute button during a call
During a PTT call, the microphone is silenced when the PTT button is released “Loudspeaking” icon appears in the soft key bar during a call. Pressing this icon turns on
the loudspeaker. “Loudspeaking off” icon appears after the soft key for the Loudspeaking icon is pressed.
Pressing this icon turns off the loudspeaker. “Headset connected” icon indicates that a corded headset is connected to the handset.
“New message” icon or “Interactive message” icon indicates that a new text message(s) has arrived. The icon remains in the status bar until all new messages in the inbox are read.
"New Message with Request for answer" icon in front of a message indicates the message must be acknowledged or rejected.
"New Message, High priority" icon included with New message icon indicates message is of high priority
"New Message, Alarm priority" icon included with New message icon indicates the alarm priority of a message.
Voice mail message” icon appears in the message box when voice mails are received. The icon remains until you listen to your the voice mail.
“Read message” icon or “Read Interactive message” icon in front of a message shows that the message was already read.
"Sent message" icon.
"New colored message" icon indicates that a new colored text message(s) has arrived. The messages can be labeled with different colors.
About Your Phone
9
"Read colored message" icon indicates that a colored text message(s) has been read. The messages can be labeled with different colors.
“Man-down“ icon indicates that the Man-down alarm is enabled.
“No-movement“ icon indicates that the No-movement alarm is enabled.
"Profile active" icon.
“Missed call” icon is added to all missed calls in the call list.
“Incoming call” icon is added to all answered calls in the call list.
“Outgoing call” icon is added to all outgoing calls in the call list.
“Missed call” icon indicates missed calls in the status bar.
“Connected call” icon indicates an ongoing call.
“Call on hold” icon indicates a pause d cal l
“Call diverted” icon indicates that all calls are diverted to another 5624 Handset.
“To contacts” icon indicates a soft key function that opens the contact list.
“Locked keypad ” icon indicates a locked keypad.
"Locked entry" icon indicates that the contact can not be edited or deleted by the user.
“Locked handset” icon indicates a locked handset.
"Personal Services" icon indicates the handset has a 5624 Personal Services license.
"Personal Alarm" icon indicates the handset has a 5624 Personal Alarm license.
5624 Wireless Handset User Guide
10
Menu icons
The ”Contacts” menu contains all of the names/numbers in the local phonebook. In addition, a company phonebook* with up to 1000 entries can be downloaded to the handset using the Portable Device Manager (PDM). You can is also access a central phonebook* from the "Contacts" menu.
The "Services" menu contains menu short cuts used to customize your phone Only available if the Services or Alarms licenses are installed.
The “Messaging” menu contains all message handling such as reading and wri ting messages
Only available if the Services or Alarms licenses are installed. The “Calls” menu contains the Call list, Missed calls, Presence*, and Diverted calls*.
The “Connections” menu contains headset selection, system selection, and In charger selection.
The “Settings” menu contains personal handset settings such as changing the ringer volume and selecting a language
The “Short cuts” menu contains short cuts for the Soft keys (of the active profile), Hot keys, Navigation keys and the Multifunction button (if applicable).
The “Profiles” menu contains the possibility to add/select up to four additional profiles with individual settings for incoming calls and their ring signals and volume, message alerts, vibrating alerts, key sound, answer behavior, diversion, and so forth. This menu also contains the complete list of added Soft keys. By default the “Normal” profile is active.
* System dependent
About Your Phone
11

Keys and Buttons

Off-hook Key

On-hook and On/Off Keys

Navigation/Confirmation Key

Sound Off Key

This key is used to answer calls, to pre-dial numbers and as a short cut to the Call list. One short press in standby mode opens the call list.
This key is used to disconnect calls and return to the main screen. A long press in standby mode switches the handset on/off.
This key is used to step in the menu and is used when working in text mode.
, , , and are used for stepping left/right and up/down in the menu. The navigation key can be programmed. is (by default) a short cut to the inbox and is a short cut to Call contact. During a call you can increase/decrease the volume by pressing and .
A long press on the Sound off Key in idle mode toggles between ring signal on/off. When you receive an incoming call, a long press on the key silences the ring signal. During a call, a long press on the key changes between microphone on/off.

Mute and PTT Button

A long press on the Mute button (on the side of the phone) in idle mode changes between ring signal on/off. When an incoming call is received a long press on the button silences the ring signal. During a call, a long press on the button changes between microphone on/off.
During a PTT call, the microphone is silenced when the PTT button is released.

Key Lock and Upper/Lower Case Key

This key locks the keypad in combination with the soft key "Lock". It is also used for switching between upper/lower case and digits.

Soft Keys

Call
Soft keys
Figure 4: Soft Keys
The three soft keys are located just beneath the display . The function of each soft key is indicated by text in the display just above the keys.
List
003
In standby mode, the soft keys can be used for specific functions defined by the user of the handset.
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12

Hot Keys

Any key "0", "2" - "9" can be set to a hot key. A long press on any of these numbers in stand by mode provides a short cut to the Call contact list. The list is in alphabetic order. Which key you press depends on where the contact appears in the list.
A hot key can be programmed to give access to frequently used functions such as dialing a specific handset number, a short cut on the menu, or sending an SMS.

Multifunction Button

Note: This feature does not apply to the 5624 Personal Alarm license.
This button can be used as a short cut to functions and has long and double press modes as defined by the user of the handset. If the button is defined, it can be used in standb y mode only .

Vo lume Button

The two buttons on the upper left side of the handset ar e used for increasing/decreasing the earpiece, headset, and loudspeaker volume.

Alphanumeric Keys

Note: Depending on the selected menu language, other characters can be available. This means that the character order can differ from the table above.
Figure 5: Available Characters
About Your Phone
13
In Standby Mode and Number Input Mode
A short press on a key enables you to enter the digits “0” - “9” and the chara cters * and #.
You enter a pause in the number input mode by a long press on the # key. A pause is indicated by a "P" in the display.
In Text Input Mode
A short press on a key 0-9, displays the first available character on that specific key. The marked character is selected after a timeout, or when another key is pressed.
You change to upper/lower case, by pressing the * key before entering the character . The * key can also be used to display only the digits.
To add space in the text, make a short press on key 0.
The first character entered in a message, or when adding/editing a name in the Contacts menu, will be an upper level character followed by lower level characters (unless the * key is pressed before you enter the character). To switch between Abc, ABC, abc, and 123 you press the * key.
A long press on the #-key displays special characters.
A long press on the * key changes the lang uage used during text en tering. It is possible to enter specific characters, like for example Å, Ä, Ö, during a Central Ph onebook search, or when writing a message, if “Writing lang.” is changed to “Svenska”. Dependant on the current writing language, other language characters can be chosen

Headsets

If you will use your handset frequently, we recommended you use a headset so you have both hands free. The headset comes in two versions: microphone integrated in the cable or microphone on a boom. You can use any headset with a 2.5 mm connector and configure options for the headset using the user’s headset profile.
In order to achieve optimal audio quality with your headset we recommend you select the corresponding headset profile. See the Mitel 5624 Wireless Handset Configuration Guide for more information.
5624 Wireless Handset User Guide
14

Customizing Your Phone

Switch the Handset On

When the handset is switched off:
1. Press and hold the On-hook key . When pressing the On-hook key, the handset vibrates and the display lights ups.
2. Press "Yes" to confirm.

Switch the Handset Off

Note: If the handset is a shared phone, it must first be logged out to be able to switch off the handset. See the Mitel 5624 Wireless Handset Configuration Guide.
1. Press and hold the On-hook key . The "Switch off?" window appears.
2. Press "Yes" to confirm.

Log a Shared Phone On/Off

Note: This feature requires that the parameter "Phone mode" is configured. See the Mitel 5624 Wireless Handset Configuration Guide.
The shared phone feature allows more than one user to use a handset. All parameters and settings that are set in the Device Manager are loaded onto the handset upon logon. Parameters that are changed in the handset by a logged-in user are stored by the Device Manager. When the handset is logged out or switched of f, the message list and call list in the handset disappears and will be empty when a new user logs onto the handset.
The 5624 handsets are configured to be shared using the Device Manager. When a handset is configured to be a shared phone, it can be used by any shared phone user in the system. The user profile must have the phone mode “personal” disabled in the PDM. If the user is configured as personal (that is, not shared), the handset will become a personal phone upon first log on.
Customizing Your Phone
15
Log On a Handset
Before you log on to the handset, ensure it has been switched on. See the Mitel 5624 Wireless Handset Configuration Guide for more information.
1. When the "Login?" window appears, press "Yes".
2. Enter the Call ID.
3. If required, enter the p assword.
4. Navigate by using Up and Down on the Navigation key.
5. Press “Log in”.
If the handset does not find the WLAN upon start-up, a “No system” dialog window is shown together with a beep tone and/or vibrator , if enabled. When the dialog window is acknowledged, a “No Network” screen is shown. If the handset does not receive an IP address from the system, a “No Access” screen is shown.
Log Off a Handset
Note: The handset must be in idle mode. While in a menu, press the End key to retu rn to idle mode.
1. Press and hold .
2. When the "Log off?" window appears, press "Yes".

Turn On/Off the Audible Signal

The handset must be in idle mode. A long press on the or in idle mode toggles the ring signal on/off.
The icon in the status bar indicates a silenced handset.

Lock/Unlock the Keypad

Lock/Unlock the Keypad in Idle Mode
You can lock keys to prevent you from accidentally pressing them.
Lock Keypad
1. Press .
2. Press "Lock".
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16
Unlock keypad
1. Press
2. Press "Yes".
Note: You can answer/close an incoming call and/or press the alarm button while the
keypad is locked. If configured in Portable Device Manager (PDM), you can call a pre-defined emergency number while the keypad is locked. See the Mitel 5624 Wireless
Handset Configuration Guide.
Lock/Unlock the Keypad during a Call
To prevent accidentally pressing keys you can lock keys during a call. This is useful when wearing a a headset and a handset attached to a pocket or belt.
Lock the Keypad
1. Press .
2. Press "Lock".
Unlock Keypad
1. Press
2. Press "Yes".
Note: You can press the volume buttons and the mute button during the call. If the 5624
Personal Alarm license is used it is also possible to press the alarm button.

Lock/Unlock the Handset

The handset can be protected from unauthorized use. If this function is activated, a PIN code has to be entered at power on, or when the handset is placed in a charger – this behavior will first be activated when the handset is placed in the charger . The default phone lock code (0000) can be changed to any 4–8 digit personalized cod e.
1. Enter the “Settings” menu. See the Mitel 5624 Wireless Handset Configuration Guide.
2. Select “Locks”
3. Select “Phone lock”.
4. Select "Auto phone lock"
5. Select "On", "On in charger", or "Off".
6. Enter your PIN code.
7. Press "OK".
Note: If the han dset is configured in PDM you can call a pre-defined emergency num ber
while the handset is locked. See the Mitel 5624 Wireless Handset Configuration Guide.
Customizing Your Phone
17

Using the Loudspeaking Function

There are several options to activate the loudspeaking function:
Press a Navigation key, Hot key or Soft key defined as short cut to a Phone call function. When pressing the key , a predefined number is called, see “Short cut s Menu” on page 57.
When receiving a call, press the soft key
During a call, press the soft key
This function can also be activated by selecting another answering method, that is, "Automatically" and/or "Loudspeaking" See “Answer a Call” on page 20.
5624 Wireless Handset User Guide
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Making and Answering Calls

Call List

1. Press "Menu",
2. Select "Calls" .
3. Select "Call list".
4. Select a number.
5. Press or the "Call" soft key to dial. The number can be edited before the call is d ialed.
Press "More" and select "Edit number". The 25 last received, dialed, or missed calls are stored in a call list. See the Mitel 5624 Wireless Handset Configuration Guide.

Make a Call

Pre-Dial

Enter the number on the handset and press to get the line. The number is shown on the display while dialing. If required, you can press the "Clear" soft key to erase the number. You can use the navigation key to step and add/delete a digit in the middle of a number.
You can turn on the tone sender in a pre-dialed number with a long press on the *-key.

Dial Using a Pre-programmed Hot Key, Soft Key or Multifunction Button

Note: The Multifunction button does not apply to the 5624 Personal Alarm license.
The Multifunction button, hot keys, and soft keys can be programme d with a handset numb er. Press the pre-programmed hot key , soft key or Multifunction butto n to dial the number . The call will automatically be connected.

Dial a Number from the Call List

1. Press .
2. Select a number and press or the "Call" soft key to dial.
The number can be edited before the call starts.
3. Press "More".
4. Select "Edit number".
Making and Answering Calls
19

Dial the Sender of a Message

You can call the sender of a message stored in the message list, from the Messaging menu.
1. Open the menu by pressing the confirmation button, or press "Menu".
2. Select "Messaging".
3. Select "Inbox".
4. Select a message from the list.
5. Select "View", then select "More".
6. Select "Call sender".

Dial a Number from the Local Phonebook

1. Press "Menu".
2. Select "Contacts".
3. Select "Call contact".
4. Select a contact from list, or se arch name/num ber by entering char acters in the "Sea rch"
field.
5. Press the "Call" or the Off-hook soft key to make the call.

Dial a Name from the Central Phonebook

1. Press “Menu”.
2. Select “Contacts”.
3. Select "Central phonebook".
4. Select "Search by name".
5. Enter the first name and/or the last name. The whole nam e does not have to be entered.
Tip: When searching for a contact, adding and e diting a contact, it is possible to change the
language by a long press on the * key. This can be used to access characters in a foreign language.
6. Press “Search”.
7. Select the name to call from the list.
8. Press “Call” or to make the call.

Dial a Number from the Company Phonebook

1. Press “Menu”.
2. Select “Contacts”.
3. Select “Call contact”.
4. The local and company phone book app ea rs in the same list bu t the company names are
indicated by a “Locked entry” icon in front of the name. Select a cont act from the list or search for the name/number by entering characters in the “Search” field.
5. Press the “Call” or the Off-hook soft key to make the call.
5624 Wireless Handset User Guide
20

Answer a Call

The flashing LED, accompanied by a ring signal and/or a vibrating hand set, notifies you of calls. The ring signal and vibrator can be disabled. The calling party’s handset number or name is shown. The name will be shown if the calling party’s handset number is stored in the local phonebook. When a headset is connected to the handset, the answerin g button on the headset can be used to answer the call.
Other answering methods can be specified in the Settings menu. See the Mitel 5624 W ireless Handset Configuration Guide. The answering methods are Automatically, Loudspeaking, and Quick answer.
When “Automatically” is enabled, all incoming calls are connected automatically.

Answer a Call

When the signal sounds press to answer the call, or press the soft key to answer the call in loudspeaking mode. The name/number of the calling party appears if calling line information is available.

End a Call

1. If necessary, select the call to end by using Up and Down on the Navigation key.
2. Press “End” to end the call. The selected call en ds.
3. If needed, press “Rear.” to resume talking with the remaining call.
The duration of the call is shown in the display. The total time of the call can also be retrieved from the Calls menu > Call time.

During a Call

Note: Some of these functions are system dependent. The parameters are set up in PDM. See the Mitel 5624 Wireless Handset Configuration Guide, and the Mitel Port able
Device Manager Installation and Maintenance Guide.
Additional In-call functions can be added by the administrator.
If the handset is configured in PDM you can call a pre-defined emergency number while the handset/keypad is locked. During the ongoing emer gency call, the “More” sof t key is disabled.
Making and Answering Calls
21

Adjust the Volume during a Call

Press the “Vo lume up” button to increase the volume, and the "Volume down" button to decrease the volume. The handset will now store and keep the new volume level. You can also use the navigation keys and to adjust the volume.

Open Contacts during a Call

1. Press the "More" soft key.
2. Select "Contacts".
3. Press "Select".
4. Select "Call contact" to search a local or company phonebook contact, or select "Central
phonebook" to search a central phonebook contact.
5. Press "Select".
6. Select a contact.
Note:
You can call the selected contact by pressing "Call". When calling the contact, the first call will be put on hold. See the Mitel 5624 Wireless Handset Configuration Guide.

Turn on/off the Microphone during a Call

1. Press "More".
2. Select "Microphone off".
3. Press "Select".
The icon indicates a silenced microphone. This means that the other party in an ongoing call cannot hear you.
To turn the microphone back on:
1. Press "More".
2. Select "Microphone on".
3. Press "Select".
You can turn the microphone off/on by a long press on .
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