IP-DECT Solution (Global)
5602 Wireless Handset User Guide
NOTICE
The information contained in this document is believed to be accurate in all respects but is not warranted
®
by Mitel Networks™ Corporation (MITEL
). The information is subject to change without notice an d should
not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its
affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions
of this document or new editions of it may be issued to incorporate such changes.
No part of this document can be reproduced or transmitted in any form or by any means - electronic or
mechanical - for any purpose without written pe rmission from Mitel Networks Corporation.
Trademarks
Mitel is a trademark of Mitel Networks Corporation.
Other product names mentioned in this document may be trademarks of their respective companies and
are hereby acknowledged.
The Mitel 5602 Cordless Handset is a feature-rich handset designed to operate in conjunction
with a DECT base station and the 3300 ICP. It is ideal for users who need mobile voice and
messaging functions.
Elements of Your Handset
About Your Phone
1 LED
2 Earpiece
3 Display
4 Headset Connector
9 Microphone
10 Mute / C Key
11 Navigation Key
12 YES Key
13 Loudspeaker (on back of handset)
14 Volume Down
15 Volume Up
5 On/Off, On hook, and NO Key
6 Menu Key
7 Handsfree Key
8 R / Message Key
To turn the phone On or Off, press and hold the NO key for 3 seconds.
Note: The handset may ret ain small magnetic objects aro und the mouth cap or ear cap
region.
1
5602 Wireless Handset User Guide
Features and Functions
The 5602 Cordless Handset provides the following features and functions:
Antenna: The antenna is integrated inside the phone.
Display: The full graphic type display is 101 pixels wide and 80 pixels high. The display has
white backlighting that can be switched on/off manually or autom atically. Display contrast can
also be changed. See “Display Settings” on page 25.
Loudspeaker: A separate loudspeaker on the back of the phone p rovides the speaker function.
Microphone: The microphone is on the bottom of the phone.
Headset Connector: The headset connector is used for:
•connecting headsets.
•connecting a data cable for downloading software and other data.
Clip: The belt clip on the back side of the cordless phone, can either be a hinge-type clip
(standard) or a swivel-type clip. See “Attach the Hinge-type Clip” on page 33, or “Attach the
Swivel-type Clip” on page 34. Use the clip to attach the phone to a belt or similar.
Battery: The battery is a rechargeable Li-Ion battery and is fully charge d within four hours. See
“Replace the Battery” on page 33.The battery is not intended to be charged outside the
telephone or to be frequently exchanged.
Note: When a battery is connected to the 5602, a full charging cycle is always required.
Failure to do so results in a very early low battery warning.
Contacting Emergency Services
This handset, like any wireless phone, communicates using radio signals. As with any wireless
phone, you may not be able to establish a connection und er all conditions, therefore, you should
not rely solely on a wireless telephone for essential, emergency communication. Th e key lock
feature disables the handset keyp ad and prevent s the accid enta l dialing of numbers that may
result in nuisance calls. It also prevents accidental calls to emergency services numbers like
911, 999, or 112.
To disable the key lock feature, press the key and then press YES.
Currently, mobile IP phones do not support Enhanced 911 (E911) operation. If emergency
services are required, it is necessary to keep the system a dministrator and loca tion dat a base
up-to-date.
Tips for your Comfort and Safety
Don't cradle the handset!
Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you
cradle the handset between your ear and shoulder. If you use your phone a lot, you may find
2
About Your Phone
it more comfortable to use a headset. See the section o n headset usage elsewhere in this guide
for more information.
Protect your hearing
Y our phone has a control for a djusting the volume of the handset receiver or headset. Because
continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a
moderate level.
Frequency Range
The handset is a radio transmitter and receiver. When it is on, it receives and sends out radio
frequency (RF) energy. The handset operates on different frequency ranges depending on
market and employs commonly used modulation techniques:
•EU: 1880 - 1900 MHz
•USA: 1920 - 1930 MHz
•LA: 1910 - 1930 MHz
Exposure to Radio Frequency Signals
This device complies with FCC SAR limit of 1.6 W/kg. The maximum SAR value measured
when used at the ear is0.067 W/kg. The telephone has also been tested when worn on the
body using belt clip, maximum measured SAR value in this configuration is0.04W/kg.
Environmental Requirements
•Only use the handset in temperatures between 0C to +40C (32F to 140F).
•Avoid exposing the handset for direct sunlight or close to other heat sources.
•Keep the handset away from excessive heat and moisture.
•Do not expose the handset to open flame.
•Keep the handset away from strong electromagnetic fields.
Chemical Resistance
The alpha and numeric characters printed on the exterior of the handset have been tested and
found resistant to chipping, fading or wearing off when the handset is treated with common
cleaners and disinfectants or per spiration. The following chemicals have shown no harmful
effect:
•3% Hydrochloric Acid
•M-alcohol (70% Methylated Ethanol)
•60% Chlorhexidin 0.5mg/ml
Acetone can be damaging to the plastic casing of the handset and should not be used.
Icons and Text in the Display
All functions and settings available to the user are shown as icons and text in the display. For
more information about menu navigation, see “Menu Operation” on page 17.
3
5602 Wireless Handset User Guide
In standby mode
The top line displays the available menu tabs. In standby mode, the tabs are:
•Phonebook
•Message
•Call Info
•Call Service
•Toolbox
Menu-tabs in standby mode
System information
User identity
(name and/or number)
Date
Key lock, Alarm icon,
and current time
Info row
003
The next four lines are used for information such as the name of the system to which the
cordless phone is connected, the user identity (if supported by the network), and the curren t
date and time (if NTP settings are configured).
The bottom line (Info row) displays icons that give the user information such as signal strength,
new messages, missed calls, and battery status. For more information see “Icons” on page 5.
Off hook
The following illustrations are examples of display information during a call.
Menu-tabs when off hook
Duration time
Calling party identity
Info row
004
4
Called party identity
Redirected caller identity
About Your Phone
Info row
008
The top line displays the available menu tabs. When the phone is Off hook, the tabs are:
•3rd party
•Phonebook
•Ongoing Call
•User Busy
•Call Waiting
The Phonebook and Ongoing Call tabs are always available; the other tabs are
system-dependent. For more information see “Menu tabs” on page 7.
The subsequent rows show information such as call duration time and the name and/o r number
of the incoming caller (if supported by the network). If redirected line information is available,
the redirected caller identity followed by the “redirected call” icon are displayed.
The bottom line (info row) displays icons that give the user information as shown in the following
chart:
Icons
IconTitleDescription
Signal Strength- visible when the cordless phone is connected to a system. The
number of bars shown in the display depends on the signal
strength.
RIng SIgnal Muted- shown when the MUTE key is pressed and “Mute ringer?” is
selected.
Battery- always shown in the display in standby mode. When the level is low
it is time to charge the battery.
Low Battery- shown when the battery has 10% of its capacity left. The icon
flashes when the battery capacity is less than, or equal to, 5%.
Speaker- shown when the loudspeaker is activated.
New message"- indicates that one or more ew text messages have arrived. The
icon remains in the display until all new messages in the inbox are
read.
Voice message- shown when a voice message is waiting.
5
5602 Wireless Handset User Guide
IconTitleDescription
Confirm Message- prompts you to accept or decline a received message.
Old message- indicates that a message has been read.
Keys locked- indicates a locked keypad.
Headset- indicates that a headset is connected to the phone.
Microphone muted- indicates a silenced microphone. This means that the other part in
Redirected call- indicates that all voice calls and SMS messages are redirected
Outgoing call- added to all outgoing calls in the call list.
Answered call- added to all answered calls in the call list.
Missed Call"- added to all missed calls in the call list.
Call info- indicates that there are new missed calls in the call list. The icon
Datacable- visible when a datacable is connected to the headset connector on
Search phonebook- visible when it is possible to press the key and search for a
an ongoing call with you cannot hear you.
when the phone is placed in the charger. The redirected caller
identity is displayed beside the icon.
remains in the display until the calls are checked and either called
back or deleted.
the phone.
name/number in the phonebook.
6
Menu Tabs
About Your Phone
Menu
tabs
Description
The Phonebook menu contains all names/numbers in the personal and the company
phonebook. It is also possible to access a central phonebook from this menu.
The Message menu contains all message handling such as reading, writing, and sending
messages.
The Call info menu contains call lists and call time.
The Call service* menu contains absent handling, and diversion of calls and messages to
another phone.
The Toolbox menu contains a calculator, alarm clock, and personal phone settings such
as changing the ringer volume, selecting language, etc.
The 3rd party* menu contains all functions for calls where a third (or more) part is involved.
The Ongoing call menu contains short-cuts to the message menu and to the call list, and
possibility to change to DTMF signalling mode etc.
In the User busy* menu a call waiting can be initiated if the called person is busy, or a call back when the called line no longer is busy. This can only be done on internal calls.
In the Call waiting* menu information of the caller can be found if call waiting is initiated
by another party (if this information is available). A call that is waiting can be picked up on
another line while maintaining the first connection.
* Not supported on Mitel systems.
Keys and Buttons
Some keys have different functions depending on the st ate of the phone, o r the length of time
that you press a key.
Short press = Press and release the key in less than one second.
Long press = Press and hold down the key for longer than one second and then release.
V olum e button
The two buttons on the upper left side of the cordless phone (see “Elements of Your Handset”
on page 1) are used for increasing/decreasing the earpiece and speaker volume.
Off hook, and YES key
This key is used for connecting calls and as a confirmation key. A short press in
standby mode opens the call list. Pressing the key for more than 2 seconds calls
the Voice Activated Assistance (VAA) routine if this feature is available.
Always press YES to confirm choices when in menu mode.
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