Mitel 3300 ICP Hardware

HARDWARE GUIDE

Table of Conten

Chapter 1 - Before You Begin

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Printing the Hardware User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

What’s New in this Release? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Chapter 2 - Specifications

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Technical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Technical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Transmission Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Loss and Level Matrices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Tone Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Networking Voice Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

LAN/WAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

LAN Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

WAN Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Plan the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

3300 Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Mitel Networks™ 3300 Controller Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

250 User System without Compression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

250 User System with 32 Compression Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

250 User System with 64 Compression Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

700 User System without Compression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

700 User System with 32 Compression Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

700 User System with 64 Compression Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

E2T Compression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Mitel Networks 3300 Controller Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

3300 Controller Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

3300 Controller Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

3300 Controller IRQ Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

3300 Controller PCB Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

3300 Network Services Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Mitel Networks 3300 Universal NSU Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

3300 Universal NSU Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

3300 Universal NSU DIP Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Mitel Networks 3300 R2 NSU Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

3300 R2 NSU Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

3300 R2 NSU DIP Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Mitel Networks 3300 BRI NSU Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

3300 BRI NSU Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

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Mitel Networks 3300 NSU Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

3300 NSU Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

3300 NSU Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

3300 NSU Pin Allocations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

3300 Analog Services Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Mitel Networks 3300 Universal ASU Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Mitel Networks 3300 ASU Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

3300 ASU and Universal ASU Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

3300 ASU and Universal ASU Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

3300 ASU and Universal ASU Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

3300 ASU and Universal ASU Pin Allocations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

ONS Line Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

LS Trunk Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Music On Hold (3300 Universal ASU only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Paging (3300 Universal ASU only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

System Fail Transfer (3300 Universal ASU only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Peripheral Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Peripheral Unit Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Peripheral Unit Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Peripheral Unit Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Peripheral Unit Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Peripheral Unit Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

SUPERSET™ HUB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Digital Service Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Digital Service Unit Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Digital Service Unit Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Digital Service Unit Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Digital Service Unit Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Digital Service Unit Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Telephone Power Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Telephone Power Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

3300 In-line Power Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

3300 Power Dongle (cisco compliant) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

PowerDsine In-line Power Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Chapter 3 - Installing

Installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Required Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Installation Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Parts and Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Information and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Uninterruptible Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

System Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Installation Planner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

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Table of Conten

Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Install the 3300 Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Install the System ID Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Configure the Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Set the 3300 Controller IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Install the 3300 Configuration Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Install and Configure the Java Plug-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Install the 3300 Universal NSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Install the 3300 Universal NSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Install for PRI/Q.SIG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Install Direct Connect Device Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Driver for Windows 95 and Windows 98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Driver for Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Create a Dial-up Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Dial-up Connection for Windows 95 or Windows 98 . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Dial-up Connection for Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Install the 3300 R2 NSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Install the 3300 BRI NSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Setting Up the Maintenance PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

NSU Chaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 5

Install the 3300 Universal ASU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Install the 3300 ASU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Install the Peripheral Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Overview of the Peripheral Unit Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Unpack, Position, and Ground the Peripheral Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Peripheral Unit Card Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Connect Fiber Cable to the Peripheral Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Peripheral Unit Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Power Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Install Peripheral Interface Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Cable the Unit to the MDF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Peripheral Interface Cabling Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

USOC Connector Pin Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Card Connections to Cross-Connect Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Card Slot 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Card Slot 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Card Slot 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Card Slot 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Card Slot 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Card Slot 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Card Slot 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Card Slot 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Card Slot 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Card Slot 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

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Card Slot 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 6

Card Slot 12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 7

Install the SUPERSET HUB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Overview of the SUPERSET Hub Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Install the Peripheral Slot FIM Carrier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Install the SUPERSET HUB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Install the Digital Service Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Overview of the Digital Service Unit Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Unpack, Position, and Ground the DSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

DSU Card Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Connect Fiber Cable to the DSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Install DSU Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Interface Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

DS1 Interface Assembly and Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

CEPT Interface Assembly and Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Install Wireless Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Install Symbol NetVision MiNET Phone Administrator Tool . . . . . . . . . . . . . . . . . . . . . 174

Install 3300 ICP as a Stand-alone IP Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Install 3300 ICP as a Stand-alone Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Install the 3300 In-Line Power Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Shelf Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Powering Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Connecting Cables to the In-Line Power Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Connecting Cables to End Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Install the 3300 In-Line Power Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Install 3300 Power Dongle (cisco compliant) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Install 3300 Power Dongle (cisco compliant) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Pre-Release 3.2 IP Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Mixed Release 3.1 and 3.2 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Chapter 4 - Install Upgrades and FRUs

Install Upgrades and FRUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Controller Upgrade Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

250 User to 700 User System - No Compression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

250 User System - Add 32 Compression Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

250 User System - Add 64 Compression Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

700 User System - Add 32 Compression Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

700 User System - Add 64 Compression Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Upgrade SX-2000

Upgrade SX-2000 MICRO LIGHT to 3300 ICP Hardware . . . . . . . . . . . . . . . . . . . . . . 194

Upgrade 3200 ICP to 3300 ICP Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

vi Release 3.2

LIGHT to 3300 ICP Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Table of Conten

Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Upgrade Procedure (Release 3.0 to 3.1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Upgrade SX-2000 LIGHT to 3300 ICP Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Upgrade SX-2000 MICRO LIGHT to 3300 ICP Software . . . . . . . . . . . . . . . . . . . . . . . 197

Upgrade 3200 to 3300 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Field Replaceable Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Peripheral Node FRUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Chapter 5 - Programming

Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Overview of Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Use IMAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

Chapter 6 - Troubleshooting

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Troubleshoot the 3300 Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

System Hardware Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Troubleshoot the 3300 Universal NSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Troubleshoot the 3300 R2 NSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Troubleshoot the 3300 BRI NSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Troubleshoot the 3300 Universal ASU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Troubleshoot the 3300 ASU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Troubleshoot the 3300 In-Line Power Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Peripheral Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Troubleshoot Fiber Interface Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Troubleshoot the DID Loop/Tie Trunk Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Troubleshoot the DNI Line Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Troubleshoot the DTMF Receiver Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Troubleshoot E&M Trunk Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Troubleshoot LS/GS Trunk Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Troubleshoot the ONS Line Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Troubleshoot the ONS CLASS/CLIP Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Troubleshoot the OPS Line Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

DSU Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Troubleshoot Fiber Interface Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Troubleshoot the BRI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Troubleshoot the CEPT/DS1 Formatter Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Troubleshoot the Conference Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Troubleshoot the PRI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Troubleshoot the R2 Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Release 3.2 v

300 ICP Hardware User Guide

viii Release 3.2

Chapter 1

Before You Begin

300 ICP Hardware User Guide

Release 3.2

Before You Begin

Printing the Hardware User Guide

Y ou can access a printable version of the Hardware User Guide from the System Administration

Tool Help and from our web site.

Note: Y ou must have Adobe Acrobat® Reader to view and print the Hardware User Guide. If you need a copy of Adobe Acrobat Reader, it is available for download at http://www.adobe.com/acrobat.

Go to What’s New in this Release? to find a list of changes to software and hardware from one

product version to the next.

What’s New in this Release?

3300 ICP Release 3.2:

Before You Beg

• Single software build: select your country to set the appropriate language, dialing plan, tone plan, and loss & level plan.

• IP-TDM (E2T) G.729 compression

• Optimized system performance: 300 MHz E2T and RTC

• Symbol wireless telephones

• 3300 ICP as a Stand-alone Wireless Gateway

• 3300 ICP as a Stand-alone Voice Mail

• Range programming to simplify the addition, change, or deletion of repetitive or incremental values

• Telephone power options

• Personal and Corporate Directories on the 5140 IP Appliance

• System Hardware Profile to view information about installed hardware

• Controller upgrade options for capacity, version, and/or compression

• ASU and Universal ASU to support the European market

3300 ICP Release 3.1:

• Migration of SX-2000

LIGHT to 3300 ICP

• Migration of SX-2000 MICRO LIGHT to 3300 ICP

• Migration of 3200 ICP to 3300 ICP

• Peripheral Node suppo rt

• Digital Service Unit support

Release 3.2

300 ICP Hardware User Guide

• NSU Chaining

• 5001 IP Phone and 5005 IP Phone

• Security

Disclaimer

The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.

Trademarks

Mitel Networks, MiTAI, SUPERSET, SX-2000 are trademarks of Mitel Networks Corporation.

Windows and Microsoft are trademarks of Microsoft Corporation.

Java is a trademark of Sun Microsystems Incorporated.

Adobe Acrobat Reader is a registered trademark of Adobe Systems Incorporated.

Other product names mentioned in this document may be trademarks of their respective companies and are hereby acknowledged.

Safety Instructions

You can access a printable version of the Safety Instructions from the Hardware User Guide Help and from our web site.

Note: You must have Adobe Acrobat® Reader to view and print the Safety Instructions. If you need a copy of Adobe Acrobat

http://www.adobe.com/acrobat

Reader, it is available for download at

Release 3.2

Chapter 2

Specifications

300 ICP Hardware User Guide

Release 3.2

Specifications

Technical Information

Technical Characteristics

Signaling and Supervisory Tones

The standard range of programmed tones are composed of

• 12 DTMF sets of tones

• 1 set of tones that form part of the call progress tone plan

• 1 test of 1004 Hz (digital milliwatt).

DTMF Signaling

Input Signaling: The system is capable of accepting and repeating the standard DTMF tones as specified in EIA/TIA 464-B.

Specification

Output Signaling: The Mitel Networks 3300 ICP meets the output signaling requirements as

specified in EIA/TIA 464-B .

DTMF Output Signaling as specified by EIA/TIA 464-B

frequency deviation 1 percent tone duration greater than 40 ms interdigit time greater than 40 ms level, low group greater than -10 dbm level, high group greater than -8 dbm level, low group and high group combined less than +2 db level, third greater than 40 db frequency below dtmf signal twist less than 4 db

Time-Out Information

The system is capable of responding to, or providing, the following supervisory conditions:

• Switchhook flashes having a duration of between 160 ms and 1500 ms (as programmed) to activate Transfer/Consultation/Hold/Add-On features.

• Call transfer dial tone can be obtained by generating a calibrated flash. This method is recognized internationally and is generated in one of three ways:

- use a flash-hook for telephones connected to ONS circuits. Upper and lower detection

thresholds for switchhook flash are programmable between 60 ms and 500 ms, and between 60 ms and 1500 ms respectively.

- use the calibrated flash button (for equipped telephones)

Release 3.2

300 ICP Hardware User Guide

- dial the digit ‘1’ on an ordinary rotary telephone.

• Station switchhook flashes of less than the maximum programmed switchhook flash time will not be repeated towards the central office.

• An open Tip lead condition of 500 ms (optional 100 ms) or more duration on a CO trunk will release the system connection.

• Momentary open loop conditions of up to 350 ms (optional 100 ms) generated by the central office on outgoing system calls will not release calls.

• Station on-hook conditions will release a trunk connection after the selected maximum time.

Feature Time-Out Period Description

No Answer Recall Timer

Camp-On Recall Timer 0 - 180 s Incoming calls camped-on to a busy station

Call Hold Timer 10 - 600 s Calls placed on hold ring b ack to the stat ion u ser

Attendant Busyout Timer

First Digit Timer 5 - 60 s This is the time the system will wait for the first

Interdigit Timer 3 - 60 s Time between dialed digits. Delay Ring Timer 5 - 60 s Time before line rings on key set. Callback Cancel Timer 1 - 24 hrs Time after which callba ck function s are reset and

Call Forward - No Answer Timer

Switchhook Flash 60 - 1500 ms Length of time that a switchhook can be flashed

Ringing Timer 60 - 300 s The length of tim e a st ation rings another sta tio n

Time-Out Information

0 - 125 s If there is no answer at the extension after

time-out expires, it will ringback at the attendant console or transfer station.

before being returned to the attendant, if not answered before time-out expires.

upon expiry.

1 - 1440 min System switches to night service if there is no

activity at the attendant console after calls are received.

digit after going offhook at a station.

cleared, or cancelled.

0 - 125 s Length of time a station rings before the call is

forwarded or rerouted.

without dropping the trunk or line.

before the call is terminated.

Line and Trunk Support Characteristics (NA)

The North American variant of the system supports the following line and trunk parameters:

• Station Loop - The industry standard station loop range, including the station apparatus, can be up to a maximum of 600 ohms (ONS Line).

• DNI Device Ranges - Any device which interfaces to a DNI line card has a loop length of 2 kilometers (6600 ft) with 24 (0.6mm) or 26 (0.45mm) AWG twisted pair cable with no bridge taps, and one kilometre with a maximum of one bridge tap of any length. A maximum of 50 m (162.5 ft) of 22 AWG (0.7mm) quad cable may also be used.

Release 3.2

Specification

• CO Trunk Loop - The system operates with CO Trunks up to a maximum of 1600 ohms loop resistance.

• CO Trunk Seizure - The nominal seizure resistance is 265 ohms at 20 mA.

• CO Trunk Resistance - The on-hook dc input resistance of the LS trunks is not less than 5M ohms.

Transmission Characteristics

Compliance

The transmission characteristics for the North American and Latin American variants comply with:

• ANSI/EIA/TIA 464-C 'Requirements for Private Branch Exchange (PBX) Switching Equipment'.

• TIA-912 'Voice Ga teway Transmission Req uirements'.

The transmission characteristics for the United Kingdom variants comply with:

• ETSI ES 202 020 'Harmonized Pan-European/North American loss and level plan for voice gateways to IP based networks'.

Mitel Networks digital telephones meet the requirements of:

• ANSI/TIA/EIA-810-A 'Transmission Requirements for Narrowband Voice over IP and Voice over PCM Digital Wireline Telephones'.

Loss and Level Matrices

Requirements Specifications

Each country has stipulated requirements concerning acceptable transmission performance for telephone systems. The loss plan matrices provide the correct electrical losses in decibels (dB) for each connection to meet the specified requirement.

Loss plans have a direct effect on the acoustic levels provided at the set. Part of meeting the requirements is to identify the reference set requirements for all standard and proprietary sets to be used in each country. It is generally desirable to achieve the same relative loudness levels for all standard and proprietary telephones for a specified loss plan, taking into account loop lengths, transmission format (analog or digital), different transducers in use, line/trunk impedances, and terminating impedances.

Loss and Level Requirements Specifications

Country Requirement Document

Canada CS03, T520, T512 North America TIA/EIA 464-B, TIA/EIA TSB 116 United Kingdom BTR1050, BTR1080, BTR 1181, NCOP(86)42 and BS6450 Pt 4

Release 3.2

300 ICP Hardware User Guide

Implementation

In the loss plans, positive values are losses and negative values are gains. The losses are shown in one direction only (outgoing, from the specified port type); the reverse path loss can be found by using a second look up (e.g. In North America, OPS to WAN is a -3dB gain and WAN to OPS is a 9dB loss).

Note: Mitel Networks digital telephones meet the following ITU-T recommended loudness rating: - Send Loudness Rating (SLR) 8 dB - Receive Loudness Rating (RLR) 2 dB.

In interpreting loss plans, refer to the following legend:

Port Abbreviation

IP On Premise Station iONS On Premise Station ONS IP Off Premise Station iOPS Off Premise Station OPS Digital Station DGS Wide Area Network WAN Digital CO Trunk DCO IP Analog CO Trunk iACO IP Analog CO Trunk (short) iACOs Analog CO Trunk ACO Analog CO Trunk (short) ACOs Analog Tie Trunk ATT Note: iONS, iACO, and iACOs apply to the new analog interface designs that comply with the IP

connected half-channel loss plan. The first instances of these is on the 3300 ASU.

North America

Loss Plan Matrix

iONS → ONS → iOPS → OPS → DGS → WAN → DCO → iACO → iACOs → ACO → ACOs → ATT →

iONS

ONS

↑

6 6 3 3 0 0 3 0 3 0 3 3 6 6 3 3 0 0 3 0 3 0 3 3 3 3 0 0 -3 -3 0 0 0 0 0 3 3 3 0 0 -3 -3 0 0 0 0 0 3 9 9 6 6 0 0 0 2 3 0 3 3 9 9 6 6 0 0 0 3 0 3 0 3 9 9 6 6 0 0 0 3 0 3 0 3 0 0 0 0 -9 -6 -3 0 0 0 0 0 3 3 0 0 -6 -3 -3 0 0 0 0 0 0 0 0 0 -9 -3 -3 0 0 0 0 0 3 3 0 0 -6 0 0 0 0 0 0 0 3 3 0 0 -3 -3 -3 0 0 0 0 0

iOPS

↑

OPS↑DGS↑WAN ↑DCO ↑iACO ↑iACOs ↑ACO ↑ACOs ↑ATT

↑

0 Release 3.2

United Kingdom

Specification

Loss Plan Matrix

iONS ONS iOPS OPS DGS WAN DCO iACO iACOs ACO ACOs ATT

iONS ONS iOPS OPS DGS WAN DCO iACO iACOs ACO ACOs

ATT

→ → → → → → → → → → → →

iONS

↑

11 11 11 11 5 5 5 3 6 3 6 6 11 11 11 11 5 5 5 3 6 3 6 6

8 6 6 6 0 2 2 0 1 0 1 2 8 6 6 6 0 2 1 0 1 0 1 2 7 4 7 7 0 0 0 1 -2 -3 -2 0 7 7 7 7 0 0 0 1 4 4 4 4 7 7 7 7 0 0 0 1 1 4 1 4 3 3 1 1 -4 -4 -2 0 1 1 1 2 2 2 1 1 1 0 -3 3 1 1 1 4 0 -2 1 1 -1 -3 -2 0 1 1 1 4 2 2 1 1 1 0 -3 3 1 1 1 4 2 2 2 2 -2 -2 1 0 4 4 4 4

Latin America

→ → → → → → → → → → →

→

iONS

↑

ONS

↑

ONS

↑

iOPS

↑

iOPS

↑

OPS↑DGS↑WAN ↑DCO ↑iACO ↑iACOs ↑ACO ↑ACOs ↑ATT

↑

Loss Plan Matrix

OPS↑DGS↑WAN ↑DCO ↑iACO ↑iACOs ↑ACO ↑ACOs ↑ATT

↑

Release 3.2 1

300 ICP Hardware User Guide

Germany

Loss Plan Matrix

iONS ONS iOPS OPS DGS WAN DCO iACO iACOs ACO ACOs ATT

iONS

→ → → → → → → → → → → →

ONS

↑

13 13 10 10 4 4 4 2 2 3 3 3 13 13 10 10 3 3 3 0 2 1 3 3 10 10 7 7 1 1 1 -1 -1 0 0 0 10 10 7 7 0 0 0 -1 1 0 0 0 10 10 7 7 0 0 0 -1 1 0 0 0 10 10 7 7 0 0 0 -1 1 0 0 0 10 10 7 7 0 0 0 -1 1 0 2 1

2 2 -1 0 -6 -6 -6 -7 -5 -6 -6 -6 4 4 1 1 -6 -6 -6 -7 -5 -6 -6 -6 2 2 -1 0 -6 -6 -6 -7 -5 -6 -6 -6 4 4 1 1 -6 -6 -6 -7 -5 -6 -4 -5 8 8 5 5 -2 -2 -2 -3 -1 -2 0 -1

iOPS

↑

OPS↑DGS↑WAN ↑DCO ↑iACO ↑iACOs ↑ACO ↑ACOs ↑ATT

↑

Italy

Loss Plan Matrix

iONS → 19 17 16 16 7 7 7 6 6 6 6 5 ONS → 17 13 14 12 3 3 3 6 6 6 6 7 iOPS → 16 14 13 13 4 4 4 3 3 3 3 6 OPS → 16 12 13 11 2 2 2 1 3 3 3 6 DGS → 12 10 7 9 0 0 0 -1 -1 -1 -1 2 WAN → 12 10 7 9 0 0 0 -1 -1 -1 -1 2 DCO → 14 10 10 9 0 0 0 -1 2 2 2 4 iACO → 4 4 -1 1 -6 -6 -6 -7 -7 -7 -7 -4 iACOs → 4 4 1 1 -6 -6 -6 -7 -7 -7 -7 -4 ACO → 5 4 2 1 -2 -2 -2 -3 -3 -5 -5 -4 ACOs → 5 4 2 1 -2 -2 -2 -3 -3 -5 -5 -4 ATT → 10 10 7 7 0 0 0 -1 -1 -1 -1 2

iONS

ONS

↑

iOPS

↑

OPS↑DGS↑WAN ↑DCO ↑iACO ↑iACOs ↑ACO ↑ACOs ↑ATT

↑

2 Release 3.2

Netherlands

Specification

Loss Plan Matrix

iONS → 10 10 7 7 1 1 1 1 1 1 1 1 ONS → 10 10 7 7 3 3 3 2 3 3 3 3 iOPS → 7 7 4 4 -2 -2 -2 -2 -2 -2 -2 -2 OPS → 7 7 4 4 0 0 0 -1 0 0 0 0 DGS → 7 7 4 4 0 0 0 -1 0 0 0 0 WAN → 7 7 4 4 0 0 0 -1 0 0 0 0 DCO → 7 7 4 4 0 0 0 -1 0 0 0 0 iACO → 1 1 -2 -2 -6 -6 -6 -7 -6 -6 -6 -6 iACOs → 1 1 -2 -2 -6 -6 -6 -7 -5 -6 -6 -5 ACO → 1 1 -2 -2 -6 -6 -6 -7 -6 -6 -6 -6 ACOs → 1 1 -2 -2 -6 -6 -6 -7 -6 -6 -6 -5 ATT → 5 5 2 2 -2 -2 -2 -2 0 -2 -2 0

iONS

ONS

↑

iOPS

↑

OPS↑DGS↑WAN ↑DCO ↑iACO ↑iACOs ↑ACO ↑ACOs ↑ATT

↑

Spain

Loss Plan Matrix

iONS → 15 15 12 12 5 5 5 2 4 3 5 5 ONS → 13 13 10 10 3 3 3 2 4 3 5 5 iOPS → 12 12 9 9 2 2 2 -1 1 0 2 2 OPS → 10 10 7 7 0 0 0 -1 1 0 2 2 DGS → 10 10 7 7 0 0 0 -1 1 0 0 0 WAN → 10 10 7 7 0 0 0 -1 1 0 0 0 DCO → 10 10 7 7 0 0 0 -1 1 0 2 1 iACO → 2 2 -1 0 -6 -6 -6 -7 -5 -6 -6 -6 iACOs → 4 4 1 1 -6 -6 -6 -7 -5 -6 -6 -6 ACO → 2 2 -1 0 -6 -6 -6 -7 -5 -6 -6 -6 ACOs → 4 4 1 1 -6 -6 -6 -7 -5 -6 -4 -4 ATT → 6 6 3 3 -4 -4 -4 -5 -3 -4 -2 -2

iONS

ONS

↑

iOPS

↑

OPS↑DGS↑WAN ↑DCO ↑iACO ↑iACOs ↑ACO ↑ACOs ↑ATT

↑

Portugal

Loss Plan Matrix

iONS

ONS

↑

iOPS

↑

OPS↑DGS↑WAN ↑DCO ↑iACO ↑iACOs ↑ACO ↑ACOs ↑ATT

↑

Release 3.2 1

↑

300 ICP Hardware User Guide

Tone Plans

Tone plans permit the station user to distinguish different stages of call progress and different types of calls. Each tone is assigned a level which ensures an acceptable quality.

North America

Tone Plan

Tone Frequency Cadence

ARS 2nd Dial 350/440 Hz Continuous Busy 480/620 Hz .5s on, .5s off, repeat Camp-on 440 Hz .1s on, .05s off, repeat 2 times Conference 440 Hz 1s on, off Confirmation 350/440 Hz Continuous Dial Tone 350/440 Hz Continuous Feature Active Dial 350/440 Hz .1s on, .1s off 8 times, then continuous on Interrupted Dial 350/440 Hz .1s on, .1s off 8 times, then continuous on Message Notification 350/440 Hz (350/440, 0.1s on, 0.1s off, four times), (440 , 0.2s on, 0.2s o ff, two times),

(350/440 0.1s on, 0.1s off, four times), then 350/440 continuous on Modem Answer 2025 Hz .95s on, .05s off, repeat Override 440 Hz .8s on, off Paging 440 Hz .2s on, off Reorder 480/620 Hz .25s on, .25s off, repeat Ringback 440/480 Hz 1s on, 3s off, repeat Special Busy 480/620 Hz .5s on, .5s off, repeat Special Ringback 440/480 Hz .5s on, .5s off, .5s on, 2.5s off, repeat Transfer Dial 350/440 Hz .1s on, .1s off, 3 times, then continuous on Voice Mail 440 Hz .6s on, off

Tone Output Level

iONS ONS iOPS OPS iACO iACOs ACO ACOs DCO ATT

ARS 2nd Dial -23 -23 -23 -20 -20 -20 -20 -20 -20 -20 Busy -27 -27 -27 -24 -24 -24 -24 -24 -24 -24 Dial -23 -23 -23 -20 -20 -20 -20 -20 -20 -20 Camp-on -17 -17 -17 -14 -14 -14 -14 -14 -14 -14 Conference -19 -19 -19 -16 -16 -16 -16 -16 -16 -16 Confirmation -23 -23 -23 -20 -20 -20 -20 -20 -20 -20 Feature Active Dial -22 -22 -22 -19 -19 -19 -19 -19 -19 -19 Interrupted Dial -23 -23 -23 -20 -20 -20 -20 -20 -20 -20 Message Notification -17 -17 -17 -14 -14 -14 -14 -14 -14 -14 Modem Answer -20 -20 -20 -17 -17 -17 -17 -17 -17 -17 Override -17 -17 -17 -14 -14 -14 -14 -14 -14 -14 Paging -17 -17 -17 -14 -14 -14 -14 -14 -14 -14 Reorder -27 -27 -27 -24 -24 -24 -24 -24 -24 -24 Ringback -22 -22 -22 -19 -19 -19 -19 -19 -19 -19 Special Busy -27 -27 -27 -24 -24 -24 -24 -24 -24 -24 Special Ringback -22 -22 -22 -19 -19 -19 -19 -19 -19 -19 Transfer Dial -23 -23 -23 -20 -20 -20 -20 -20 -20 -20 Voice Mail -17 -17 -17 -14 -14 -14 -14 -14 -14 -14

4 Release 3.2

Specification

Note: DTMF Tones are supported. Note: DGS and WAN Tones are conveyed as RTP Packets. Note: "---" indicates that this interface is not supported in this country.

United Kingdom

Tone Plan

Tone Frequency Cadence

ARS 2nd Dial 350/440 Hz Continuous Busy 400 Hz .35s on, .35s off, repeat Camp-on 400 Hz .1s on, off Conference 400 Hz .1s on, off Confirmation 350/4 40 H z Continuous Dial 350/440 Hz Continuous Feature Active Dial 350/440 Hz .75s on, .75s off, repeat Interrupted 1400 Hz .1s on, off Message Notificatio n 350/440 Hz (350/440, .75s on, .75s off, two tim es), (440, .1s on, .75s off, one

time), (350/440 .75s on, .75s off, repeat) Modem Answer 2025 Hz .95s on, .05s off, repeat Number Unobtainable 400 Hz Continuous Paging 440 Hz .2s on, off Ringing (External) 400/450 Hz 1s on, 2s off, repeat Special Busy 400 Hz .35s on, .35s off, repeat Special Ringing

(Internal) Transfer Dial 350/440 Hz .75s on, .75s off, repeat Interrupted Dial 350/440 Hz .75s on, .75s off, repeat Voice Mail 440 Hz .6s on, off

400/450 Hz .4s on, .2s of, .4s on, 2s off, repeat

Tone Output Level

iONS ONS iOPS OPS iACO iACOs ACO ACOs DCO ATT

ARS 2nd Dial -8

-12

-17

-22

Busy -9

-14

-19

Dial -8

-12

-17

-22

Camp-on -9

-14

-19

Conference -14 -13 -11 -16 -10 -9 -10 -10 -11 -10

-7

-11

-16

-21

-8

-13

-18

-7

-11

-16

-21

-8

-13

-18

-5

-9

-14

-19

-6

-11

-16

-5

-9

-14

-19

-6

-11

-16

-10

-14

-19

-24

-11

-16

-21

-10

-14

-19

-24

-11

-16

-21

-4

-8

-13

-18

-5

-10

-15

-4

-8

-13

-18

-5

-10

-15

-3

-7

-12

-17

-4

-9

-14

-3

-7

-12

-17

-4

-9

-14

-4

-8

-13

-18

-5

-10

-15

-4

-8

-13

-18

-5

-10

-15

-4

-8

-13

-18

-5

-10

-15

-4

-8

-13

-18

-5

-10

-15

-5

-9

-14

-19

-6

-11

-16

-5

-9

-14

-19

-6

-11

-16

-4

-8

-13

-18

-5

-10

-15

-4

-8

-13

-18

-5

-10

-15

Release 3.2 1

300 ICP Hardware User Guide

Tone Output Level

iONS ONS iOPS OPS iACO iACOs ACO ACOs DCO ATT

Confirmation -8

-12

-17

-22

Feature Active Dial -8

-12

-17

-22

Interrupted Dial -8

-12

-17

-22

Message Notification -9

-14 Modem Answer -20 -19 -17 -22 -16 -15 -16 -16 -17 -16 Override -18 -17 -15 -20 -14 -13 -14 -14 -15 -14 Paging -19 -18 -16 -21 -15 -14 -15 -15 -16 -15 Reorder -9

-14

-19 Ringback -12

-17

-22 Special Busy -8

-12

-17

-22 Special Ringback -12

-17

-22 Transfer Dial -8

-12 Voice Mail -19 -18 -16 -21 -15 -14 -15 -15 -16 -15

-7

-11

-16

-21

-7

-11

-16

-21

-7

-11

-16

-21

-8

-13

-8

-13

-18

-11

-16

-21

-7

-11

-16

-21

-11

-16

-21

-7

-11

-5

-9

-14

-19

-5

-9

-14

-19

-5

-9

-14

-19

-6

-11

-6

-11

-16

-9

-14

-19

-5

-9

-14

-19

-9

-14

-19

-5

-9

-10

-14

-19

-24

-10

-14

-19

-24

-10

-14

-19

-24

-11

-16

-11

-16

-21

-14

-19

-21

-10

-14

-19

-24

-14

-19

-24

-10

-14

-4

-8

-13

-18

-4

-8

-13

-18

-4

-8

-13

-18

-5

-10

-5

-10

-15

-8

-13

-18

-4

-8

-13

-18

-8

-13

-18

-4

-8

-3

-7

-12

-17

-3

-7

-12

-17

-3

-7

-12

-17

-4

-9

-4

-9

-14

-7

-12

-17

-3

-7

-12

-17

-7

-12

-17

-3

-7

-4

-8

-13

-18

-4

-8

-13

-18

-4

-8

-13

-18

-5

-10

-5

-10

-15

-8

-13

-18

-4

-8

-13

-18

-8

-13

-18

-4

-8

-4

-8

-13

-18

-4

-8

-13

-18

-4

-8

-13

-18

-5

-10

-5

-10

-15

-8

-13

-18

-4

-8

-13

-18

-8

-13

-18

-4

-8

-5

-9

-14

-19

-5

-9

-14

-19

-5

-9

-14

-19

-6

-11

-6

-11

-16

-9

-14

-19

-5

-9

-14

-19

-9

-14

-19

-5

-9

-4

-8

-13

-18

-4

-8

-13

-18

-4

-8

-13

-18

-5

-10

-5

-10

-15

-8

-13

-18

-4

-8

-13

-18

-8

-13

-18

-4

-8

Note: DTMF Tones are supported. Note: DGS and WAN Tones are conveyed as RTP Packets.

Note: "---" indicates that this interface is not supported in this country.

6 Release 3.2

Specification

Latin America

Tone Plan

Tone Frequency Cadence

ARS 2nd Dial 425 Hz Continuous Busy 480/620 Hz .5s on, .5s off, repeat Camp-on 440 Hz .1s on, .05s off, repeat 2 times Conference 440 Hz 1s on, off Confirmation 350/440 Hz Continuous Dial 350/440 Hz Continuous Feature Active Dial 350/440 Hz .1s on, .1s off, 8 times, then continuous on Interrupted Dial 350/440 Hz .1s on, .1s off, 8 times, then continuous on Message Notificatio n 350/440 Hz (350/440, .1s on, .1s off, four t imes), (440, .2s on, .2s off , two

times), (350/440 .1s on, .1s off, four times), then 350/440

continuous on Modem Answer 2025 Hz .95s on, .05s off, repeat Override 440 Hz .8s on, off Paging 440 Hz .2s on, off Reorder 480/620 Hz .25s on, .25s off, repeat Ringback 440/480 Hz 1s on, 3s off, repeat Special Busy 480/620 Hz .5s on, .5s off, repeat Special Ringback 440/480 Hz .5s on, .5s off, .5s on, 2.5s off, repeat Transfer Dial 350/440 Hz .1s on, .1s off, 3 times, then continuous on Voice Mail 440 Hz .6s on, off

Tone Output Level

iONS ONS iOPS OPS iACO iACOs ACO ACOs DCO ATT

Release 3.2 1

300 ICP Hardware User Guide

Tone Output Level

Transfer Dial -23 -23 -23 -20 -20 -20 -20 -20 -20 -20 Voice Mail -17 -17 -17 -14 -14 -14 -14 -14 -14 -14

Note: DTMF Tones are supported. Note: DGS and WAN Tones are conveyed as RTP Packets. Note: "---" indicates that this interface is not supported in this country.

Germany

Tone Frequency Cadence

ARS 2nd Dial 425 Hz Continuous Busy 425 Hz .1s on, .4s off, repeat Camp-on 425 Hz .25s on, off Conference 425 Hz .25s on, off Confirmation 425 Hz .1s on, .1s off, .1s on, .7s off, repeat Dial 425 Hz .1s on, .1s on, .1s off, .1s on, .7s off, repeat External Camp-on 425 Hz .1s on, .05s off, .1s on, .05s off Feature Active Dial 425 Hz (.95s on, .05s off) x 2, then (.1s on, .1s off, .1s on, .7s off,

Interrupted Dial 425 Hz (.95s on, .05s off) x 2, then (.1s on, .1s off, .1s on, .7s off,

Message Notificatio n 425 Hz (.95s on, .05s off) x 2, then (.1s on, .1s off, .1s on, .7s off,

Modem Answer 2025 Hz .95s on, .05s off, repeat Override 1400 Hz .2s on, off Paging 425 Hz .25s on, off Reorder 425 Hz .2s on, .5s off, repeat Ringback 425 Hz 1s on, 4s off, repeat Special Busy 425 Hz .35s on, .35s off, repeat Special Ringback 425 Hz 1s on, 4s off, repeat Transfer Dial 425 Hz .1s on, .1s off, .1s on, .7s off, repeat Voice Mail 440 Hz .6s on, off

iONS ONS iOPS OPS iACO iACOs ACO ACOs DCO ATT

Tone Plan

repeat forever)

8 Release 3.2

Specification

Tone Output Level

iONS ONS iOPS OPS iACO iACOs ACO ACOs DCO ATT

ARS 2nd Dial -15 -15 -12 --- -10 -13 -10 -10 -8 -12 Busy -15 -15 -12 --- -10 -13 -10 -10 -8 -12 Dial -15 -15 -12 --- -10 -13 -10 -10 -8 -12 Camp-on -15 -15 -12 --- -10 -13 -10 -10 -8 -12 Conference -15 -15 -12 --- -10 -13 -10 -10 -8 -12 Confirmation -15 -15 -12 --- -10 -13 -10 -10 -8 -12 External Camp-on -15 -15 -12 --- -10 -13 -10 -10 -8 -12 Feature Active Dial -15 -15 -12 --- -10 -13 -10 -10 -8 -12 Interrupted Dial -15 -15 -12 --- -10 -13 -10 -10 -8 -12 Message Notificatio n -15 -15 -12 --- -10 -13 -10 -10 -8 -12 Modem Answer -24 -24 -21 --- -19 -22 -19 -19 -17 -21 Override -27 -27 -24 --- -22 -25 -22 -22 -20 -24 Paging -21 -21 -18 --- -16 -19 -16 -16 -14 -18 Reorder -15 -15 -12 --- -10 -13 -10 -10 -8 -12 Ringback -15 -15 -12 --- -10 -13 -10 -10 -8 -12 Special Busy -15 -15 -12 --- -10 -13 -10 -10 -8 -12 Special Ringback -15 -15 -12 --- -10 -13 -10 -10 -8 -12 Transfer Dial -15 -15 -12 --- -10 -13 -10 -10 -8 -12 Voice Mail -21 -21 -18 --- -16 -19 -16 -16 -14 -18

Note: DTMF Tones are supported. Note: DGS and WAN Tones are conveyed as RTP Packets. Note: "---" indicates that this interface is not supported in this country.

Italy

Tone Plan

Tone Frequency Cadence

ARS 2nd Dial 425 Hz .2s on, .2s off, .6s on, 1s off, repeat forever Busy 425 Hz .2s on, .2s off, repeat forever Camp-on 425 Hz .2s on, .1s off, .2s on, .1s off Conference 425 Hz .2s on, off Confirmation 425 Hz .1s on, .1s off, .1s on, .7s off, repeat Dial 350/425 Hz Continuous Feature Active Dial 350/425 Hz .7s on, .7s off, repeat forever Interrupted Dial 425 Hz .9s on, .1s off then (.1s on, .1s off, .1s on, .7s off, repeat

forever) Message Notification 425 Hz .7s on, .7s off Modem Answer 2025 Hz .95s on, .05s off, repeat Override 425 Hz .2s on, off Paging 425 Hz .2s on, off Reorder 425 Hz .2s on, .2s off, repeat forever Ringback 425 Hz 1s on, 4s off, repeat Special Busy 425 Hz .2s on, .2s off, repeat forever Special Ringback 425 Hz 1s on, 4s off, repeat Transfer Dial 350/425 Hz .75s on, .75s off, repeat Voice Mail 440 Hz .6s on, off

Release 3.2 1

300 ICP Hardware User Guide

Tone Output Levels

iONS ONS iOPS OPS iACO iACOs ACO ACOs DCO ATT

ARS 2nd Dial -17

-20

Busy -17

-20

Dial -17

-20

Camp-on -17

-20 Conference -17 -13 -14 -12 -12 -15 -16 -15 -10 -16 Confirmation -17

-20 Feature Active Dial -17

-20 Interrupted Dial -17

-20 Message Notificatio n -17

-20 Modem Answer -24 -20 -21 -19 -19 -22 -23 -22 -17 -23 Override -27 -23 -24 -22 -22 -25 -26 -25 -20 -26 Paging -20 -16 -17 -15 -15 -18 -19 -18 -13 -19 Reorder -17

-20 Ringback -17

-20 Special Busy -17

-20 Special Ringback -17

-20 Transfer Dial -17

-20 Voice Mail -21 -17 -18 -16 -16 -19 -20 -19 -14 -20

-13

-16

-13

-16

-13

-16

-13

-16

-13

-16

-13

-16

-13

-16

-13

-16

-13

-16

-13

-16

-13

-16

-13

-16

-13

-16

-14

-17

-14

-17

-14

-17

-14

-17

-14

-17

-14

-17

-14

-17

-14

-17

-14

-17

-14

-17

-14

-17

-14

-17

-14

-17

-12

-15

-12

-15

-12

-15

-12

-15

-12

-15

-12

-15

-12

-15

-12

-15

-12

-15

-12

-15

-12

-15

-12

-15

-12

-15

-12

-15

-12

-15

-12

-15

-12

-15

-12

-15

-12

-15

-12

-15

-12

-15

-12

-15

-12

-15

-12

-15

-12

-15

-12

-15

-16

-19

-15

-18

-15

-18

-15

-18

-16

-19

-16

-19

-15

-18

-16

-19

-15

-18

-15

-18

-15

-18

-16

-19

-15

-18

-16

-19

-16

-19

-16

-19

-16

-19

-16

-19

-16

-19

-16

-19

-16

-19

-16

-19

-16

-19

-16

-19

-16

-19

-16

-19

-15

-18

-15

-18

-15

-18

-15

-18

-15

-18

-15

-18

-15

-18

-15

-18

-15

-18

-15

-18

-15

-18

-15

-18

-15

-18

-10

-13

-10

-13

-10

-13

-10

-13

-10

-13

-10

-13

-10

-13

-10

-13

-10

-13

-10

-13

-10

-13

-10

-13

-10

-13

-16

-19

-16

-19

-16

-19

-16

-19

-16

-19

-16

-19

-16

-19

-16

-19

-16

-19

-16

-19

-16

-19

-16

-19

-16

-19

Note: DTMF Tones are supported. Note: DGS and WAN Tones are conveyed as RTP Packets.

Note: "---" indicates that this interface is not supported in this country.

0 Release 3.2

Specification

Netherlands

Tone Plan

Tone Frequency Cadence

ARS 2nd Dial 425 Hz Continuous Busy 425 Hz .5s on, .5s off, repeat Camp-on 425 Hz .5s on, off Conference 425 Hz .1s on, off Confirmation 425 Hz Continuous Dial 425 Hz Continuous Feature Active Dial 425 Hz .75s on, .75s off, repeat Interrupted Dial 425 Hz .4s on, .04s off, repeat forever Message Notificatio n 425/400/425 Hz (.75s on, .75s off x2), (.1s on, .75s of f), (.75s on, .75s off ,

repeat) Modem Answer 2025 Hz .95s on, .05s off, repeat Override 425 Hz .2s on, off Paging 425 Hz .2s on, off Reorder 425 Hz .07s on, .07s off, repeat Ringback 425 Hz 1s on, 4s off, repeat Special Busy 425 Hz .5s on, .5s off, repeat Special Ringback 425 Hz 1s on, 4s off, repeat Transfer Dial 425 Hz .75s on, .75s off, repeat Voice Mail 440 Hz .6s on, off

Tone Output Levels

iONS ONS iOPS OPS iACO iACOs ACO ACOs DCO ATT

ARS 2nd Dial -16 -16 -13 --- -11 -14 -11 -11 -9 -13 Busy -16 -16 -13 --- -11 -14 -11 -11 -9 -13 Dial -16 -16 -13 --- -11 -14 -11 -11 -9 -13 Camp-on -16 -16 -13 --- -11 -14 -11 -11 -9 -13 Conference -18 -18 -15 --- -13 -16 -13 -13 -11 -15 Confirmation -16 -16 -13 --- -11 -14 -11 -11 -9 -13 Feature Active Dial -16 -16 -13 --- -11 -14 -11 -11 -9 -13 Interrupted Dial -16 -16 -13 --- -11 -14 -11 -11 -9 -13 Message Notification -16 -16 -13 --- -11 -14 -11 -11 -9 -13 Modem Answer -24 -24 -21 --- -19 -22 -19 -19 -17 -21 Override -22 -22 -19 --- -17 -20 -17 -17 -15 -19 Paging -23 -23 -20 --- -18 -21 -18 -18 -16 -20 Reorder -16 -16 -13 --- -11 -14 -11 -11 -9 -13 Ringback -16 -16 -13 --- -11 -14 -11 -11 -9 -13 Special Busy -16 -16 -13 --- -11 -14 -11 -11 -9 -13 Special Ringback -16 -16 -13 --- -11 -14 -11 -11 -9 -13 Transfer Dial -16 -16 -13 --- -11 -14 -11 -11 -9 -13 Voice Mail -23 -23 -20 --- -18 -21 -18 -18 -16 -20

Release 3.2 2

300 ICP Hardware User Guide

Note: DTMF Tones are supported. Note: DGS and WAN Tones are conveyed as RTP

Packets. Note: "---" indicates that this interface is not supported in this country.

Spain

Tone Frequency Cadence

ARS 2nd Dial 425 Hz Continuous Busy 425 Hz .2s on, .2s off, repeat Camp-on 425 Hz .6s on, .2s off, .6s on, off Conference 1400 Hz .4s on, off Confirmation 425 Hz Continuous Dial 425 Hz Continuous Feature Active Dial 425 Hz .1s on, .1s off, repeat 8 times, then continuous Interru pted Dial 425 Hz .1s on, .1s off, repeat 8 times, then continuous Message Notification 425/440/425 Hz (.1s on, .1s off x 4), (.2s on, .2 s o ff x 2), (.1 s o n, .1 s o ff x 4),

Modem Answer 2025 Hz .95s on, .05s off, repeat Override 1400 Hz .2s on, off Paging 440 Hz .2s on, off Reorder 425 Hz .2s on, .2s off, .2s on, .6s off, repeat Ringback 425 Hz 1.5s on, 3s off, repeat Special Busy 425 Hz .2s on, .2s off, repeat Special Ringback 425 Hz .5s on, .5s off, .5s on, 2.5s off, repeat Transfer Dial 425 Hz .1s on, .1s off, .1s on , .1s off, . 1s on, .1s of f, then contin uous Voice Mail 440 Hz .6s on, off

Tone Plan

(425 continuous)

Tone Output Levels

iONS ONS iOPS OPS iACO iACOs ACO ACOs DCO ATT

ARS 2nd Dial -17 -17 -14 --- -12 -15 -12 -12 -10 -14 Busy -17 -17 -14 --- -12 -15 -12 -12 -10 -14 Dial -17 -17 -14 --- -12 -15 -12 -12 -10 -14 Camp-on -17 -17 -14 --- -12 -15 -12 -12 -10 -14 Conference -17 -17 -14 --- -12 -15 -12 -12 -10 -14 Confirmation -17 -17 -14 --- -12 -15 -12 -12 -10 -14 Feature Active Dial -17 -17 -14 --- -12 -15 -12 -12 -10 -14 Interrupted Dial -17 -17 -14 --- -12 -15 -12 -12 -10 -14 Message Notificatio n -17 -17 -14 --- -12 -15 -12 -12 -10 -14 Modem Answer -24 -24 -21 --- -19 -22 -19 -19 -17 -21 Override -27 -27 -24 --- -22 -25 -22 -22 -20 -24 Paging -21 -21 -18 --- -16 -19 -16 -16 -14 -18 Reorder -17 -17 -14 --- -12 -15 -12 -12 -10 -14 Ringback -17 -17 -14 --- -12 -15 -12 -12 -10 -14 Special Busy -17 -17 -14 --- -12 -15 -12 -12 -10 -14

2 Release 3.2

+ 228 hidden pages