Miele W 969 User Manual

Page 1

Operating instructions for Washing machine W 969

It is essential to read these operating instructions before installing or using the machine, to avoid the risk of accidents, or damage to the machine.

M.-Nr. 05 537 010

Page 2

Caring for our environment

Disposal of the packing material

The transport and protective packing has been selected from materials which are environmentally friendly for disposal and can normally be recycled.

Ensure that any plastic wrappings, bags etc. are disposed safely and kept out of the reach of babies and young children. Danger suffocation!

Rather than just throwing these materi als away, please ensure they are of fered for recycling.

Disposal of your old appliance

Old appliances contain materials which can be recycled. Please contact your dealer, your local waste collection cen tre or scrap merchant about potential recycling schemes.

Ensure that the appliance presents no danger to children while being stored for disposal. See the appropriate ad vice in the "Warning and safety instruc tions".

Page 3

Contents

Caring for our environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Disposal of the packing material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Disposal of your old appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Guide to the machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

General view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Warning and safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Washing environmentally and economically. . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Before using for the first time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Flushing out the machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Water hardness reminder dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

How to wash correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Brief guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Before washing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

To start a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

At the end of a programme. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Adding or removing washing after programme start. . . . . . . . . . . . . . . . . . . . . . . 17

Programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

. . . interruption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

. . . alteration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

. . . Skipping a programme stage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Adding detergent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

It is important to dispense the correct amount, because . . . . . . . . . . . . . . . . . . . 19

Adding detergent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Water softeners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Fabric conditioners, texturisers, liquid starch . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Automatic fabric conditioners, texturisers, or liquid starch . . . . . . . . . . . . . . . 21

Separate fabric conditioner or texturiser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Starching separately. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Page 4

Contents

Programmes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Programme selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Sequence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Care symbols - washing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Additional options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Soak . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Pre-wash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Short. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Water plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Spin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Electronic programme locking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Programmable functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

A = Maximum water level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

B = Water plus system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

C = Activating the i compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

D = Soak time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

E = Gentle action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

F = Top-up rinse for Cottons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

G = Memory function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Programming and storing in memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

1. Selecting programming mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

2. Selecting a programmable function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

3. To activate or deactivate a programmable function. . . . . . . . . . . . . . . . . . . 34

4. Storing the programmable function in memory . . . . . . . . . . . . . . . . . . . . . . 34

Cleaning and care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Cleaning the washing machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Extra cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Cleaning the detergent dispenser drawer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Cleaning the fluff (drain) filter and pump. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Page 5

Contents

Problem solving guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

The programme does not start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

The wash programme stops and a fault indicator light comes on. . . . . . . . . . . . . 41

A fault indicator light comes on but the wash programme continues as normal. . 42

General problems or an unsatisfactory wash result . . . . . . . . . . . . . . . . . . . . . . . 43

Opening the drum door in the event of a power failure. . . . . . . . . . . . . . . . . . . . . 46

After sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Customer contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Future updates (PC). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Installation surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Removing the transit fitting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Re-fitting the transit bars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Levelling the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Unscrewing and adjusting the feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Building under: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Washer - dryer stack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Fitting or changing the decor panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Decor panel dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Fitting a plinth facing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Fitting the plinth facing: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Connection to water supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Connection to the drainage system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Electrical connection U.K. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Consumption data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Page 6

Guide to the machine

General view

a Electric supply cable b Inlet hose (pressurised to 70 bar) c Flexible drain hose (with detachable

swivel elbow)

d Detergent dispenser drawer e Facia panel with controls

f Drum door g Access panel for drain pump and fil

ter

h Four height adjustable feet i Emergency door release and drain

age

Page 7

Control panel

Guide to the machine

a I-ON/0-OFF button

To switch the machine ON or OFF or to interrupt a programme.

b Door button

opens the machine door.

c START button

starts the wash programme.

d Button for additional functions

Indicator light on = selected Indicator light off = not selected

e Spin button

for Spin speed, Rinse hold and With out final spin.

f Indicator light

shows the selected spin speed.

g Programme selector

Can be turned clockwise and anti-clockwise.

The ring display goes out in the following circumstances:

–

if a few minutes after the final spin no programme selection or programme start has been selected.

–

a few minutes after the programme has ended.

h Programme sequence indicator

lights

i Check lights

Page 8

Warning and safety instructions

Read the operating instructions be fore using this machine for the first time. They contain important infor mation about the safety, use and maintenance of the machine. This way you will avoid the risk of acci dents and damage to the machine. Keep these operating instructions in a safe place and ensure that new users are familiar with the content. Pass them on to any future owner of the machine.

Correct usage

Only use the washing machine to

wash items which are specified by the manufacturer to be machine-washable on the wash-care label, and textiles composed of hand-washable wool or wool blend fabrics as well as satin, lace, silk and other hand-washable garments. Any other applications may be dangerous. The manufacturer is not liable for damage resulting from improper use or operation.

This appliance should not be oper

ated by children. Supervise its use by the elderly or infirm.

Technical safety

Before setting up the machine,

check it for any externally visible damage. Do not install and use a dam aged machine.

Before connecting the machine,

ensure that the connection data on the data plate (fusing, voltage and fre quency) match the mains electricity

supply. If in any doubt, consult a quali fied electrician.

The electrical safety of this appli

ance can only be guaranteed when continuity is complete between the ma chine and an effective earthing system which complies with local and national regulations. It is most important that this basic safety requirement is regularly tested by a qualified electrician. The manufacturer cannot be held liable for the consequences of an inadequate earthing system (e.g. electric shock).

Do not connect the appliance to

the mains electricity supply by an extension lead. Extension leads do not guarantee the required safety of the appliance (e.g. danger of overheating).

The machine is built in accordance

with current safety requirements. Unauthorised repairs could result in unforeseen dangers for the user, for which the manufacturer cannot accept liabilty. Repairs should only be undertaken by a Miele approved engineer. Ensure current is not supplied to the appliance while maintenance or repair

work is being carried out.

The machine is only completely

isolated from the electricity supply when:

–

it is switched off at the wall socket and the plug is withdrawn, or

–

it is switched off at the mains, or

–

the mains fuse is withdrawn.

Page 9

Warning and safety instructions

This machine must only be con

nected to the on-site water supply using a new hose kit. Old hoses must not be re-used. Check the hose regu larly for signs of wear and tear. Change in good time to avoid the risk of leaks and subsequent damage.

Faulty components must only be

exchanged for Miele original spare parts. Only when these parts are fitted can the safety standards of the ma chine be guaranteed.

In countries where there are areas

which may be subject to infestation by cockroaches or other vermin, pay particular attention to keeping the appliance and its surroundings in a clean condition at all times. Any damage which may be caused by cockroaches or other vermin will not be covered by the appliance guarantee.

Use

This equipment is not designed for

maritime use or for use in mobile installations such as caravans, aircraft etc. However it may be suitable for such usage subject to a risk assess ment of the installation being carried out by a suitably qualified engineer.

Before using the machine for the

first time, check that the transit fit ting at the rear of the machine has been removed (see section on "Installation"). During spinning, a transit fitting which is still in place may result in damage to both the machine and adjacent furni ture or appliances.

Turn off the stopcock if the ma

chine is to be left for any length of time (e.g. holiday), especially if there is no floor drain (gully) in the immediate vicinity.

Flooding danger.

If hooking the drain hose into a wash basin, check that the water can drain off quickly enough to prevent the sink from overflowing. Make sure the drain hose is secure, so that the force of the water flowing out of the hose does not dislodge it. Otherwise this will result in flooding.

Take care to ensure that foreign ob-

jects (e.g. nails, needles, coins, paper clips, etc.) do not find their way into the machine with the washing (e.g. in pockets). Foreign objects can dam age components of the machine, which in turn can result in damage to the washing.

Do not install your washing ma

chine in rooms where temperatures below freezing may occur. Frozen hoses may burst under pressure. The reliability of the electronic control sys tem may be impaired at temperatures below freezing point.

Page 10

Warning and safety instructions

If the correct amount of detergent

is dispensed, the machine should not need to be descaled. If, however, you do wish to descale the machine only use proprietary non-corrosive descaling agents and strictly observe the manufacturer’s instructions given on the packaging. If in doubt, contact the Miele Customer Service Dept. or your Miele Dealer.

Textiles which have been

pre-treated in solvent-based clean ing agents must be thoroughly rinsed in clean water before being washed in the machine.

Never use solvent-based cleaning

agents in this machine, as this may result in damage to component parts and create toxic fumes. Such detergents also pose a fire and explosion hazard.

Only use dyes specified by the

manufacturer as being suitable for use in a domestic washing machine. Always observe the manufacturer's in structions carefully.

Accessories

Accessory parts may only be fitted

when expressly approved by Miele. If other parts are used, guarantee, per formance and product liability claims may be invalidated.

Disposal of your old machine

Before discarding an old machine

unplug it. Render the plug useless. Cut off the cable directly behind the ap

pliance to prevent misuse. This should

be done by a competent person.

Colour run and dye removers con

tain sulphur compounds which can cause damage such as corrosion. Do not use these products in this machine.

Always make sure the drum is sta

tionary before reaching in to re move laundry. Reaching into a moving drum is extremely dangerous.

Page 11

Washing environmentally and economically

Water consumption and energy us

–

age are determined by the size of the load. Load to the maximum recom mended for the programme selected.

Programme durations can vary con

–

siderably due to the automatic load adjustment feature. Depending on the amount of laundry, the main wash may be shortened and one rinse omitted.

Use the

–

the smaller amounts of laundry.

– To save energy wash normally and

lightly soiled laundry at lower temperatures. The 95°C Cottons programme is probably only needed in exceptional circumstances, e.g. for oil based stains or where a very hot wash is required.

– A main wash (programme without

pre-wash) is sufficient to clean normally soiled laundry.

Mixed Wash

Quick Wash

programme or

programme for

Use the

–

mally or very lightly soiled laundry. Do not exceed the amounts of deter

–

gent which may be recommended by the manufacturer on the packaging.

Reduce the amounts of detergent

–

with smaller loads, (e.g. with a half load, approx. one third less deter gent).

Select the highest suitable spin

–

speed in the wash programme when tumble drying afterwards.

Short

wash option for nor

–

By using the additional option for heavily soiled laundry you can se lect a lower temperature in the main wash.

–

Use the additional option stead of laundry. If

Soak

main wash the same suds are used.

Pre-wash

is followed immediately by a

with heavily soiled

Soak

Page 12

Before using for the first time

Before using the machine for the first time ensure that it is correctly in stalled and connected. See the rele vant section under "Installation". Also check that the fluff filter is se curely tightened. Otherwise there is a risk of water leakage during use.

Flushing out the machine

Any residual lubricants and water from testing still in the machine should be flushed out as follows:

Turn on the stopcock.

^ ^ Do not load any laundry. ^ Add detergent to compartment j,

however amount recommended on the packaging for a full load.

^ Press the I-ON/0-OFF button in. ^ Turn the programme selector to COT-

TONS 60°C.

only add max.1/4of the

Water hardness reminder dial

Several factors including the water hardness level in your area will affect how much detergent you should use. The small dial in the detergent dis penser drawer can be set purely as a reminder of the hardness level.

^ Remove the yellow spatula from in-

side the dispenser drawer.

Important! This programme must be selected in or der to prepare the machine for spinning and to activate the ball valve.

Press the indicator light next to it will come on.

Press the "Spin" button repeatedly un til the comes on.

Press the START button.

When this programme has finished your washing machine is ready for using for the first time.

Water plus

button in. The

Without final spin

indicator light

Adjust the dial to the appropriate set ting (1 = soft, 4 = very hard).

Page 13

How to wash correctly

Brief guide

The headings numbered (A,B,C,...) show the operating sequence and can be used as a brief guide.

Before washing A Sort the laundry.

^ Empty all pockets.

Foreign objects (e.g. nails, coins, paper clips, etc.) can cause dam age to textiles and components in the machine.

Badly soiled areas, e.g. collars and cuffs, and water soluble stains can be pre-treated with bar soap, liquid detergent or detergent mixed into a solution or paste.

With particularly stubborn stains ask your dry cleaner for advice.

Sort the washing by colour and by

care label symbols. Most garments have a textile care label in the collar or side seam.

Dark textiles often contain excess dye and should be washed separately sev eral times before being included in a mixed load. Always wash whites and coloureds separately.

Delicate textiles should be washed sep arately in a delicates programme (use a washing bag where appropriate).

Curtains:

–

Remove lead weights and strips or place in a laundry bag.

– Underwiring and collar stiffeners:

Any loose wiring in bras, shirt collar stiffeners, etc. should be removed or sewn in.

– Knitted garments, trousers and

jeans, T-shirts and sweat shirts: Turn inside out, if recommended by the manufacturer.

–

Close any zips, fasten hooks and eyes etc. before washing.

–

Fasten duvet covers to prevent smaller items rolling up inside them.

Do not wash any items in this ma chine which are specified by the manufacturer as non-machine washable on the care label. (h symbol)

Do not use solvent-based cleaning agents in this machine.

Page 14

How to wash correctly

B Press the Door button. C Load the drum.

Unfold washing and load loosely in the drum. To achieve best results it is ad visable to make up mixed loads con sisting of both large and small items. This improves the washing effect and helps distribute the load evenly to keep the machine stable and reduce the noise level during spinning.

Overloading reduces the wash result and causes more creasing.

Maximum load weights are noted below:

COTTONS . . . . . . . . . . . . . . . . . . 5.0 kg

MINIMUM IRON. . . . . . . . . . . . . . 2.5 kg

DELICATES/SYNTHETICS . . . . . . 1.0 kg

WOOLLENS / . . . . . . . . . . . . . . 2.0 kg

QUICK WASH . . . . . . . . . . . . . . . 2.5 kg

MIXED WASH (Poly/Cottons). . . . 3.0 kg

To start a programme G Press in the I-ON/0-OFF button.

The programme selector should be

–

pointing to Finish, the indicator light

Anti crease/Finish

sequence display.

H Turn the programme selector to

the programme required

See section "Programmes, Programme survey".

is lit up in the

D Shut the door with a light swing

but do not slam it. Do not push on the door to shut it.

Make sure that there is no obstruction between the drum door and seal.

E Open the stopcock. F Add detergent.

See section on "detergent" for details.

Page 15

How to wash correctly

I Select any additional option re

quired.

^ Press the relevant button. Indicator light on = selected Indicator light off = not selected An additional option that has been se-

lected can be de-selected by pressing the button.

J Select a spin speed

^ Press the "Spin" button enough times

until the indicator light for the required end spin speed lights up.

In some programmes the maximum spin speed is limited. The machine will not allow a higher spin speed to be selected. (see section on "Programmes").

Memory-Function

If the last time a programme was run an additional option or different spin speed was selected, the machine will have stored this information in its memory.

The next time that programme is se lected the machine offers the additional option and/or spin speed already stored in memory.

K Press the START button.

The programme now starts.

Page 16

How to wash correctly

At the end of a programme

When the on the laundry can be removed from the drum:

L Press the Door button. M Press and release the I-ON/0-OFF

button and turn the programme se lector to the Finish position.

N Remove the washing.

machine once the drum has stopped turning, otherwise you may seriously injure yourself.

Finish

indicator light comes

Only remove washing from the

P Close the stopcock. Q Close the drum door.

Otherwise there is a danger of objects being placed inadvertently in the drum. If these remained unnoticed and were washed in the next load, they could damage the washing.

O Check the folds in the door seal for

any small articles e.g. buttons which might be lodged there.

Page 17

How to wash correctly

Adding or removing washing after programme start

Washing can be added or removed af ter the programme has already started, when using the following programmes.

COTTONS

–

MINIMUM IRON

–

WOOLLENS /

–

QUICK WASH

–

Starch

–

MIXED WASH

–

Door

^ Press the

the door springs open.

^ Add or remove items ^ Shut the door.

The programme will automatically continue.

– Apart from some exceptional cases

the door can be opened during all sections of COTTONS, WOOLLENS, QUICK WASH, WASH percentage) programmes.

Poly/Cottons

button and hold it until

Starch

and MIXED

(high cotton

General exceptions:

The door cannot be opened when:

the suds temperature is above 55°C.

–

the additional option

–

been selected, programme locking is switched on,

–

the programme has reached the

–

nal spin

stage.

Water plus

has

–

With MINIMUM IRON and MIXED WASH polyester percentage) the door can be opened during the main wash with some exceptions.

Poly/Cottons

(high

Page 18

How to wash correctly

Programme . . .

. . . interruption

Press the I-ON/0-OFF button.

To continue with the same

programme press the I-ON/0-OFF button again.

. . . alteration

The machine will accept the following changes after the START button has been pressed.

– selection of a different temperature,

extra selection or de-selection of the

Water plus

can be carried out up to 6 minutes after start.

– the spin speed for final spin can be

changed within the limits for the programme.

After start it is no longer possible to select a different programme.

If a different programme or 6 minutes after start another temperature is se lected, the indicator light

Anti-crease/Finish

not affect the programme sequence. The indicator light goes out when the programme selector is set back to the programme or temperature previously chosen.

, and

Quick wash

flashes. This does

options

To select a different programme pro ceed as follows:

With the I-ON/0-OFF button switch off

the appliance. Turn the programme selector to

ish

Switch the machine on with the

I-ON/0-OFF button. Select a new programme.

Press the START button.

. . . Skipping a programme stage

^ Turn the programme selector to

ish

As soon as the programme sequence light starts flashing for the stage at which the programme should continue:

^ Turn the programme selector switch

to the appropriate programme within 4 seconds.

When programme locking has been activated the programme cannot be changed or a programme stage left out.

Fin

Fin-

Page 19

Adding detergent

All modern detergents produced for automatic washing machines are suit able, including liquid, compact (con

centrated), tablets, liquid tablets and special application detergents. Use dis pensing aids, e.g. balls, if these are supplied with the detergent. Tablets are suitable for full loads, but note that it may be impractical to reduce tablets by proportion to suit smaller loads.

Woollens and knitwear containing wool mixtures and hand-washable garments should be washed using a detergent specifically designed for washing woollens.

Silk should be washed using a liquid detergent specifically designed for washing woollens. Do not use biological detergents on silk as the enzymes may damage the silk!

Add detergent according to the amount recommended on the packaging. The right amount to dispense will depend on the following:

–

The quantity of laundry.

–

The soiling level of the laundry. Lightly soiled

No visible dirt or stains. Possibly slight body odour.

Normally soiled Visibly dirty and/or just a few slight stains.

Water Hardness

Hardness

range

I soft 0 - 1.3 0 - 7

II medium 1.3 - 2.5 7 - 14 III hard 2.5 - 3.8 14 - 21 IV very hard over 3.8 over 21

Type of

water

(hardness)

Hardness

level in

mmol / l

It is important to dispense the correct amount, because . . .

. . . too little has the following results:

– Laundry will not be properly clean

and will in time become grey and

hard to the touch. – Greasy particles cling to the laundry. – Limescale deposits on the heater el-

ements.

. . . too much results in the following:

– Excessive foam. –

Low level of agitation. –

Poor washing, rinsing and spinning

results. –

High water consumption (an addi

tional rinse cycle will automatically

switch in). –

Burdening the environment.

°dH

German

Heavily soiled Stains and soiling clearly visible.

–

The water hardness level Check with your local water supplier if you do not know the water hard ness level in your area.

Page 20

Adding detergent

i = Compartment for pre-wash.

This compartment is also used for starch formulations when starching separately.

j = Compartment main wash p = Compartment fabric conditioner

Water is taken in through compartment i in the pre-wash.

Water is taken in through compartment j in the main wash. If the capacity of compartment j is insufficient for the amount of detergent needed for a COTTONS programme (e.g. in very hard water areas), the machine can be programmed so that water and deter gent can also be taken into the main wash through compartment i , see "Programmable functions", "Activating compartment i".

Water softeners

A water softener can be used to cut down on the use of detergents in ex tremely hard water areas. Dispense ac cording to the amount specified on the packaging. First add detergent and then the water softener.

Dispense detergent as specified for soft water areas.

Miele do not recommend connecting the machine to a household water soft ener.

If you wash using several components (e.g. special application detergents), we recommend always dispensing the agents into compartment j in the following order:

1. Detergent

2. Water softener

3. Stain remover This way the agents are distributed

more efficiently.

Fabric conditioners, texturisers, liquid starch

Fabric conditioners make garments soft and fluffy to handle and help prevent static cling when tumble drying.

Texturisers are synthetic starch formula tions and give body to items e.g. shirts, tablecloths and bed linen.

Starch gives body to items of washing.

Dispense according to the amount specified on the packaging.

Page 21

Adding detergent

Automatic fabric conditioners, texturisers, or liquid starch

Open the lid of compartment p.

^ Add the fabric conditioner, texturiser

or liquid starch. Do not exceed the maximum level mark.

^ Close the compartment lid. ^ Push the drawer back in.

The conditioner, texturiser or liquid starch is automatically dispensed in the last rinse. At the end of the programme a small amount of water remains in the fabric conditioner compartment p.

Separate fabric conditioner or texturiser

Add fabric conditioner or texturiser to

the compartment p. Turn the programme selector to

Starch

Select a spin speed.

Press the START button.

Starching separately

Measure and prepare starch in ac

cordance with the manufacturer’s in structions.

^ Add the starch to compartment i. ^ Turn the programme selector to

Starch

^ Select a spin speed. ^ Press the START button.

If starching frequently, clean the dis penser compartment and especially the siphon tube and conditioner channel. (See section on the deter gent dispenser drawer in "Cleaning and Care") .

Page 22

Programmes

Programme selection

Programme Fabric Temperature max.

COTTONS

Cottons and linen fabrics, e.g. bed linen, table linen, towelling, jeans, underwear, T-shirts, nap pies.

95°C to 30°C 1200

spin speed

COTTONS

MINIMUM IRON

DELICATES

WOOLLENS

QUICK WASHeVery lightly soiled fabrics, which can be washed in

Starch Table cloths, napkins, overalls, uniforms. cold 1200

Spin Articles which can be spun, e.g. handwashed

Drain Separate rinsefArticles which should be washed by hand and

MIXED WASH Poly/Cottons

Wash load as for standard tests 60°C 1200

(60°C) white nylon, white polyester fabrics (50°C), coloured nylon, polyester, cotton and viscose fab rics with special finishes, acrylic, cotton fabrics, coloured polyester / cotton fabrics, (40°/30°C) min imum iron fabrics not washable at higher tempera tures

Acrylics, acetate and triacetate, socks and stock ings in man-made fibres, (not wool or wool blends)

Curtains, specified machine-washable by the manufacturer (pre-wash probably advisable).

Programme for machine-washable or hand-washable wool or wool blend fabrics.

Also suitable for satin, lace, silk and other hand-washable garments*.

the Cottons programme.

items, max weight according to fabric.

only rinsed and spun in the machine. Suitable for small loads of garments made from

man-made fibres and cotton garments which can be washed together. Sort according to colour.

60°C to 30°C 900

40°C to cold 600

30°C to cold 600

40°C to cold 1200

40°C 1200

cold 1200

40°C 900

1200

cold:

Cold

is selected for the temperature, the water is warmed to 24°C. This uniform temperature helps

If the effect of the detergent.

Page 23

max. load Additional options Notes

Programmes

5 kg

5 kg For test institutes:

2.5 kg

1 kg

Fill the drum

loosely

Do not overload

/2to3/

full

2 kg

2.5 kg

5 kg The washing should be washed, but not treated with fabric

5 kg

Soak

–

Pre-wash

–

Short

–

Water plus

–

(Option 1,2,3,4)

Soak

–

Pre-wash

–

Short

–

Water plus

–

(Option 1,2,4)

Soak

–

Pre-wash

–

Short

–

Soak

–

Pre-wash

–

– Short

–

Water plus (Option 1,2,4)

With heavily soiled items select dark colours in liquid detergent. For normally soiled items select

Programme setting for tests according to EN 60456 Stan dard Programme

With heavily soiled items select For normally soiled items select f If fabrics have a high proportion of man-made fibres

it is advisable to programme the machine for

Action

. see "Programmable functions"

Use the Wool programme for textiles with wool content

Dust in curtains usually makes pre-wash advisable.

Use liquid wool detergent.

Hand washable garments will not shrink, stretch, matt or felt beyond the accepted tolerance. *For satin, lace, silk and other hand washable garments manually reduce the spin speed or select without final spin.

Add less detergent (half load)

conditioner.

SoakorPre-wash

Short

SoakorPre-wash

Short

. Wash

Gentle

5 kg

3 kg

See Section on Additional options for more details.

–

Soak

–

Pre-wash

–

Short

–

Water plus (Option 1,2,3*,4*)

The water level, number of rinses and programme time are set automatically in relation to composition of the washing (see "Programmes" Sequence).

*Option is only carried out with a high proportion of cotton.

Page 24

Programmes

Sequence

3 or 4

2 2

low low

MINIMUM

IRON

3 2 2

low

medium

DELICATES WOOLLENS

3 3 3

high high

2 2

–

medium medium

COTTONS

Soak optional optional optional – Pre-wash optional optional optional – Main wash ßßßß Top-up rinse from 75°C programmable – – – Graduated rinsing – from 50°C – – No. of rinses

normal

–

part load

–

short

–

Rinse and interim spin (rpm) max. 1000 max. 500 – max. 600 Final spin (rpm) max. 1200 max. 900 max. 600 max. 1200 Anti-crease, loosen max. 30 mins max. 30 mins max. 30 mins – Rinse hold optional optional optional optional Without final spin optional optional optional optional Wash rhythm normal normal gentle action Wool Water level – Wash

– Rinse

Explanations:

ß Programme section included – Programme section not included

Load recognition:

The programme sequence is modified in these programmes according to the absorbency of the load.

A 4th rinse automatically switches in if there is too much foam in the drum, or if a spin speed lower

than 700 rpm has been selected.

Wool:

Wool is susceptible to damage from movement when it is wet. The wash action during the course of the programme is low.

Page 25

Programmes

Quick Wash Starch Spin Separate rinse MIXED WASH

high cotton

content ––––optional optional – ß – – optional optional

ß –––ßß

–––––– –––––ß

2 2

–

max. 500 – – – max. 900 max. 500

max. 1200 max. 1200 max. 1200 max. 1200 max. 900 max. 900

max. 30 mins max. 30 mins max. 30 mins – max. 30 mins max. 30 mins

optional optional – optional optional optional optional optional 2 optional optional optional

normal normal – gentle action normal normal

low

medium

Top-up rinse (programmable):

At the end of the main wash additional water flows into the drum, and the suds are cooled slightly. Hot water might damage plastic drain pipes.

Graduated rinsing:

The suds are cooled at the end of the wash cycle by water flowing in and being pumped away at inter vals thereby minimising crease formation.

Rinse and interim spin:

There is a spin between the rinses.

Final spin:

The maximum spin speed according to the programme can be selected with the Spin button. In the programmes MINIMUM IRON, DELICATES, and MIXED WASH, the spin speed is automatically limited to the above stated maximum spin speed.

Anti-crease, loosen:

The anti-crease action guards against the tendency for creases to set in if laundry is not removed from the drum as soon as a programme has finished. There is drum movement twice a minute. The door can be opened and laundry removed at any time during the anticrease phase.

– – –

low

–

– – –

– –

2 – –

–

high

3 or 4

2 2

low low

high polyester

content

3 2 2

low

medium

Page 26

Programmes

Care symbols - washing

Care symbols

no bar

f* single bar

broken bar

Fabric types

Cottons Normal (maxi

Synthetics Reduced (me

Woollens Much reduced

Description of process

mum) machine action and nor mal spinning

dium) machine action and re duced spinning

(minimum) machine action but with normal spinning

Programme:

(select the appropriate temperature ac cording to the temperature on the care label symbol)

Cottons, Minimum iron, Quick wash

Delicates

*If the gentle action option has been programmed into your machine via the programmable functions, garments with a single bar under the care label f can also be processed using a Cottons, Minimum Iron, Quick wash, Mixed Wash or Starch programme.

Hand Wash Woollens programmes.

Page 27

Important - other care symbols

/ Hand wash (if a temperature

is not specified, use the low

est temperature or cold) h Do not wash apf Dry clean

D Do not dry clean y Suitable for chlorine bleach

ing z Do not use chlorine bleach

Tumble dry

q At normal temperature r At low temperature s Do not tumble dry

Ironing

Programmes

I Hot iron H Medium hot iron G Cool iron J Do not iron

N.B. If you have any textiles with the older wash care labels, select a programme according to the label be low:

[:\] Cottons ?;\ Minimum iron ={ Delicates # Woollens

Page 28

Additional options

To select an additional option to the ba sic programme press the button for that option. The indicator light for the option button comes on.

If an additional option is chosen which is incompatible with the basic programme, (see the Programme Sur vey):

the indicator light goes out when the

–

button is released.

If a spin speed is chosen which is un suitable for the programme (see the Programme Survey):

– pressing the button has no effect.

Soak

For heavily soiled and stained items with dried-on stains, or ones which cannot be bleached out, (e.g. blood, fats and oils, cocoa).

A length of time of between 30 minutes and 2 hours can be chosen, in 30 min ute periods, for the

Soak

process.

Adding detergent for the Soak op

tion:

Programmes without pre-wash:

–

Add the total amount into compart ment j or directly on to the wash ing in the drum.

Programmes with pre-wash:

–

/4of the detergent should be added to compartment i for "soak" and "pre-wash", compartment j for the main wash.

/4of the detergent into

Pre-wash

For heavily soiled and stained items

Short

This shortens the programme running time. For lightly soiled items.

In the COTTONS, MINIMUM IRON and MIXED WASH -Poly/Cottons programmes only two rinse cycles are carried out with a higher water level.

The machine is set to two hours basic time.

See the section "Programmable func tions" for reprogramming to a different time.

Page 29

Additional options

Water plus

The water level increases in

pre-wash,main wash

and / or an extra rinse can be carried out.

You can choose between four options for the

The options can be called up through one of the programmable functions, (see Water plus system in the Section on programmable functions).

Switching off the additional options

If an additional option is switched on (and the indicator light in the button is lit up), the option can be switched off by pressing the button. The indicator light goes out.

Water plus

button.

and/or

soak

rinses

Spin

A final spin is carried out at the end

of each of the basic programmes, if a spin speed had been selected.

Without final spin

Interim rinse and spin is carried out in the relevant programmes.

Washing is not spun after the final rinse, but the water is drained away, and the machine goes straight into the anti-crease stage.

Rinse hold

Interim rinse and spin is carried out during the programme cycle.

The washing remains suspended in water after the final rinse.

This helps to reduce the possibility of creasing if the washing is left for some time before being taken out of the machine.

To continue the programme: Select the required spin speed with the

Spin button. The maximum spin speed is automati

cally limited according to the basic wash programme chosen, (See Programme Survey section).

Page 30

Additional options

Electronic programme locking

Programme locking prevents the ma chine from being opened or the programme cancelled during a wash programme.

Switching on programme locking

Select a programme, (see Brief guide

to washing correctly). Press the START button for at least 5

seconds. Programme locking is now activated. The machine will now not accept any

changes, and the wash programme proceeds through to the end.

At the end of the wash programme, the programme locking is discontinued, so that a new wash programme can be chosen.

Switching off programme locking early

Press the START button for at least 5

seconds.

Exception: The indicator light

the Sequence display flashes.

Turn the programme selector to the

programme previously chosen. The

Anti-crease/Finish

Press the START button for at least 5

seconds.

To check if programme locking is switched on

^ - Press the ‘Spin’ button. – If the spin speed indicator light does

not change: Programme locking is activated. – If the spin speed indicator light

changes:

Anti-crease/Finish

light goes out.

Programme locking is not activated.

Page 31

Programmable functions

The programmable functions enable the user to introduce further features as required. The programmable functions remain stored in memory until they are cancelled by the user.

The following programmable functions can be selected:

A = Maximum water level

The water level for rinsing is automat ically raised to the maximum level where rinse results are particularly important.

Effective for the rinses in programmes: – COTTONS – MINIMUM IRON – QUICK WASH – MIXED WASH - Poly/Cottons

Option 2

Increase in the water level in main wash and rinses for COTTONS, MINIMUM IRON, DELICATES, QUICK WASH, and MIXED WASH particularly for fabrics that need special care, or where extra attention must be taken in dissolving detergent. This option is already set when the machine is delivered from the factory.

Option 3

An extra rinse cycle is introduced to the Cottons programme, e.g. when rinse re sults are particularly important.

Option 4

Is Option 2 plus Option 3, where this quality of rinse is required.

C = Activating the i compartment

B = Water plus system

The "Water plus" button offers four options, increasing water level and/or bringing in an extra rinse cycle.

Option 1

Increase in the rinse water level in the COTTONS, MINIMUM IRON, QUICK WASH and MIXED WASH programmes, where for example rinse results are par ticularly important.

For the first 10 seconds of the main wash cycle water flows in through compartment i.

Compartment j may sometimes not be able to hold the total amount of de tergent required when:

–

the water is very hard (over

3.8 mmol/l, water hardness level IV)

and

–

the washing is heavily soiled.

In this case compartment i can be used to flush in the extra detergent for the main wash.

Page 32

Programmable functions

D = Soak time

You can programme a soak time of:

30 mins or

–

1 hour or

–

1 hour 30 mins or

–

2 hours.

–

E = Gentle action

For gentle washing of slightly soiled items. Drum action is reduced.

Gentle action can be used with the COTTONS, MINIMUM IRON, QUICK WASH, MIXED WASH and programmes.

If "Gentle action" has been programmed, every wash cycle in these programmes is carried out with gentle action rhythm.

Starch

F = Top-up rinse for Cottons

At the end of the main wash addi tional water flows into the drum and the suds are cooled down.

Hot suds can damage plastic drainage pipes.

Top-up rinse takes place when temper atures of 95°C and 75°C are selected.

G = Memory function

If an additional function is selected for a programme, and/or the spin speed is altered, the machine stores these changes in memory at the start of a programme.

The memory function is active when the machine is first delivered, but can be programmed to be switched off.

See the following pages for how to programme the programmable functions.

Page 33

Programmable functions

Programming and storing in memory

The programmable functions are acti vated using the additional option but tons and the programme selector in special combinations, which intro duce extra features not marked up on the control panel.

Programming is carried out in four steps:

1. Select programming mode

2. Select programmable function

3. Activate or deactivate programmable function

4. Store the programmable function in memory

1. Selecting programming mode

A The machine must be switched off

and the drum door closed. The programme selector must point to

Finish

2. Selecting a programmable function

E For the programmable function re

quired turn the programme selector to the setting given:

for A High Water level

–

to – MIXED WASH Poly/Cottons – for B Water plus system

–

to – Separate rinse – for C activate i compartment

–

to – Spin – for D Soaking time

–

to - WOOLLENS Cold.

– for E Gentle action

to – WOOLLENS 40°C –

– for F Activate top-up rinse for

COTTONS wash

to – DELICATES cold –

– for G Memory-Function

to – DELICATES 30°C –

B Press the additional option buttons

Short

and

Water plus

time and hold pressed in and:

C . . . switch the machine on with the

I-ON/0-OFF-button.

D Let go of all these buttons. The indicator light

the sequence display.

at the same

Main wash

flashes in

Page 34

Programmable functions

3. To activate or deactivate a

programmable function.

For the programmable functions A, C, E, F, G

F Pressing the START button once will

activate the programmable function.

The

Rinses

quence display. When the START button is pressed

again the out and the programmable function is deactivated.

For the programmable function B

The

Rinses

F By pressing the START button a vari-

ous number of times you can select different options. To confirm selection an indicator light comes on as follows:

–

Rinse

–

Rinse hold

–

Drain

–

Final spin

light comes on in the Se

Rinses

indicator light = Option 1

indicator light = Option 3

indicator light goes

indicator light comes on.

indicator light = Option 2

indicator light = Option 4

For the programmable function D

The

Rinses

F By pressing the START button a vari

ous number of times you can select different soak times. To confirm the soak time selected an indicator light comes on as follows:

Rinse

–

= 2 hours

Rinse hold

–

= 1 1/2 hours

Drain

–

= 1 hour

Final spin

–

= 30 mins.

4. Storing the programmable function in memory

G Switch the machine off with the

I-ON/0-OFF button. Now you can start the wash

programme that you want.

The programmable function is now stored in memory and is available at any time, until it is deleted.

indicator light comes on.

indicator light

Page 35

Cleaning and care

Cleaning the washing machine

Clean the casing with a mild

non-abrasive detergent or soap and water. Wipe dry with a soft cloth.

Clean the facia panel and lid with a

damp cloth and dry with a soft cloth. The drum can be cleaned using a

suitable proprietary stainless steel cleaner.

Do not use solvents, abrasive cleaners, glass cleaners or all-pur pose cleaners. These might cause damage to the plastic surfaces because of the chemicals they contain. The washing machine must not be hosed down.

E-cloth

A microfibre "E-Cloth" is available from the Miele UK Spare Parts Department, Part Number 98013530, which is suitable for cleaning surfaces such as stainless steel, glass, plastic and chrome without the use of chemicals.

Extra cleaning

Carrying out a hot wash (70°C or above) with powder detergent approx. once every six weeks will help prevent deposits building up in the machine. These can occur when washing is mainly done at low temperatures, and lead to unpleasant smells. If you have no reason to wash laundry occasionally at this high temperature, then carry out a 95°C COTTONS programme as a cleaning cycle with powder detergent, but not laundry, at regular intervals.

Page 36

Cleaning and care

Cleaning the detergent dis

penser drawer

^ Pull out the detergent dispenser

drawer until a resistance is felt.

^ Press down the red release catch

and at the same time pull the drawer right out of the machine.

Remove the siphon from compart

ment p. Wash under running warm water and replace.

Over time, detergent residue can build up in the water jets in the top of the detergent drawer housing.

^ Before replacing the detergent

drawer, use a bottle brush or similar to clean them out.

Clean the dispenser compartments and conditioner channel. Regularly remove any detergent resi dues.

Page 37

Cleaning the fluff (drain) filter and pump

Check the fluff (drain) filter initially after 3-4 washes to ascertain how often it is likely to require cleaning.

With normal cleaning approx. 2 litres of water run out.

Cleaning and care

If the drain outlet is clogged, more wa ter will be retained in the machine (up to 25 litres).

Caution: If laundry has been washed at a high temperature, water drain ing out of the machine will still be hot.

Take the (yellow) filter flap opener from behind the detergent drawer facia panel, (see illustration above).

Open the door.

Open the flap.

^ ^ Place a suitable container under the

drain fixture.

Turn the fluff filter lid round 2-3 times. Do not take it right out.

With large volumes of water, when the container is full, screw the fluff filter back into position, and empty the dish before repeating the procedure.

Page 38

Cleaning and care

Once the flow of water ceases, re

move the fluff filter completely.

^ Clean the fluff filter thoroughly. ^ Remove any foreign objects (e.g.

buttons, coins, etc.) and fluff.

^ Turn the impeller by hand to make

sure it rotates freely. Any foreign objects causing an obstruction should be removed.

Clean the inside of the fluff filter hous

ing.

Remove any deposits of limescale and detergent or foreign objects from the thread of the filter housing and filter unit as they can cause water to leak. Limescale deposits are often a sign of using too little detergent.

^ Put the fluff filter back in place and

secure it.

Make sure the fluff filter is securely tightened. Otherwise there is a risk of water leakage during use.

After cleaning

Pour approx. 2 litres of water into the detergent dispenser compartment j to reactivate the ball valve which keeps detergent in circulation in the suds.

Page 39

Cleaning and care

Cleaning the filter in the water inlet

The washing machine has two filters to protect the water inlet valves.

One filter the open end of the inlet hose is accessible and should be cleaned about every six months, or after an in terruption to the external water supply.

First turn off the stopcock.

Unscrew the threaded union connect

ing the free end of the inlet hose to the stopcock.

^ Remove the rubber seal from the re-

cess.

^ Using pointed pliers, take hold of the

plastic filter bar, remove the filter and clean.

Put the filter and seal back in the re verse order and reconnect the hose.

Turn on the stopcock and check the connection is water tight. If water drips out, tighten the connection.

Never forget to put the filter back in place after cleaning it.

Page 40

Problem solving guide

With the help of the following notes minor faults in the performance of the appli ance, some of which may result from incorrect operation, can be put right without contacting the Service Department.

Repair work to electrical appliances should only be carried out by a suit

ably qualified person in accordance with local and national safety regulations. Unauthorised repairs could be dangerous.

The chart is divided into the following sections to help you:

The programme does not start.

–

The wash programme stops and a fault indicator light comes on.

–

A fault indicator light comes on but the wash programme continues as normal.

–

General problems or an unsatisfactory wash result.

–

The programme does not start.

What to do if . . . Possible cause Remedy

The Anti-crease/Fin- ish indicator light is not on, or the START indicator light is not flashing.

The programme does not start when Spin has been selected.

At the end of one programme you can not start the next programme.

There is no power. Check that

– the door is properly closed. – the mains plug is plugged in. – the fuse or circuit breaker has

The washing ma chine has not been prepared for using for the first time.

The programme se

lector has not been turned past the

Finish

postion.

Prepare the machine as de scribed in "Before using for the first time".

Turn the programme selector to the programme you want to run.

not tripped.

Finish

postion and then to the

Page 41

Problem solving guide

The wash programme stops and a fault indicator light comes on.

What to do if . . . Possible cause Remedy

The Check drain indica tor light is flashing.

The Check inlet indicator light is flashing.

One of the following indicator lights is flashing:

– Soak/Pre-wash – Main wash – Rinses – Rinse hold

The water outlet is

blocked. The drain hose has

been fixed too high. The water inlet is

blocked

There is a fault. – Press I-ON/0-OFF button

Clean the fluff (drain) filter and drain pump.

The maximum drain height is 1 m.

Open the stopcock.

–

Start the programme

–

again.

to release it.

– Turn the programme se-

Finish

lector to

– Press I-ON/0-OFF button

in.

– Re-start the programme. – If the fault indicators oc-

cur again, contact the Service Department.

Page 42

Problem solving guide

A fault indicator light comes on but the wash programme continues as normal.

What to do if . . . Possible cause Remedy

The Check drain light flashes.

The Check inlet light flashes.

The Final spin indicator light flashes in the programme sequence display.

The Anti-crease/Finish indicator light flashes in the programme sequence dis play.

The drain outlet is restricted.

The water inlet is re stricted or the water pressure is too low.

The filter in the inlet hose is dirty.

The final spin has not taken place. The machine detected an imbalance.

The position of the programme selector was altered after the start of the programme. Turn the

programme selector back to the programme previ ously chosen.

Clean the fluff (drain) filter and drain pump.

make sure the stopcock is

–

opened wide enough. make sure the inlet hose is

–

not kinked.

Clean the filter.

– Loosen and re-distribute

the washing.

– Select the programme

SpinorDrain

– Take into account the spin

speed of the relevant programme.

Page 43

Problem solving guide

General problems or an unsatisfactory wash result

What to do if . . . Possible cause Remedy

The machine shakes during the spin cycle.

The laundry has not been spun satisfacto rily.

The drum door cannot be opened by press ing the Door button.

The four feet are not resting evenly on the floor.

The spin speed se lected was too low.

The machine is not connected to the elec

tricity supply. Power cut. Open the drum door as de-

The door was not correctly engaged.

There is still water in the drum and the machine is unable to drain.

For safety reasons the drum door cannot be opened if the suds temperature is higher than 55°C.

Level the machine. See advice on installation.

Select a higher spin speed

next time.

Put the plug in the socket and switch on.

scribed in the section "Opening the door in the event of a power failure".

Press hard against the lock side of the drum door and then press the

Clean the fluff (drain) filter and the drain pump.

Door

button.

Page 44

Problem solving guide

What to do if . . . Possible cause Remedy

The pump makes strange noises.

Large residues of de tergent remain in the dispenser drawer.

Fabric conditioner is not completely dispensed or too much water remains in the p compartment.

Liquid detergent does not give the required result.

These do not indicate a fault. They occur at the begin ning and end of a pumping sequence as a normal part of the operation.

The water supply pres

sure is too low.

Washing powder used with water softener tends to become sticky.

The siphon is either in correctly positioned or clogged.

The fabric conditioner channel is clogged.

Liquid detergents do not contain bleaching agents. They do not remove fruit, coffee and tea stains.

Clean the filter in the water

–

inlet system. It may be useful to press the

–

Water plus button.

Pour washing powder into the dispenser before adding any water softener.

Clean the siphon, see

"Cleaning and care - Cleaning the detergent drawer".

Clean the fabric conditioner channel.

– Use a general purpose

washing machine powder containing a bleaching agent.

– Pour stain removers into

compartment j of the dispenser drawer and liquid detergent into a dispenser ball.

–

Never put stain removers and liquid detergent to gether in the dispenser drawer.

Page 45

Problem solving guide

What to do if . . . Possible cause Remedy

Grey, greasy parti cles cling to washed laundry.

There are white res idues which look like powder deter gent on dark col oured laundry.

Insufficient amounts of

detergent were used to break down the particles of grease, e.g. from oils and lotions, in heavily soiled laundry.

The detergent contained

compounds (zeolites) to aid water softening

which are not soluble in

water. These have ended up on the laundry.

Add more detergent.

–

Before washing the next load

–

run a COTTONS programme at 70°C or above with pow der detergent but without a load. (See "Extra cleaning" in Cleaning and Care).

Try and brush off the resi

–

dues with a soft brush once the laundry is dry.

Use a liquid detergent to

–

wash dark coloured textiles. Liquid detergents usually contain no zeolites.

Page 46

Problem solving guide

Opening the drum door in the event of a power failure

If the drain outlet is clogged, more wa ter will be retained in the machine (up to 25 litres).

Caution: If laundry has been

washed at a high temperature, water draining out of the machine will still be hot.

Switch off the washing machine.

Take the (yellow) filter flap opener from behind the detergent drawer facia panel, (see illustration below).

Open the flap (in the machine plinth).

^ ^ Place a dish or bowl under the spout. ^ Point the drain hose into the con-

tainer.

Remove the opener.

Remove the stopper. When no more water comes out, replace the stopper in the end of the hose.

If there is a large amount of water in the machine this procedure will have to be repeated several times.

Page 47

Always make sure the drum is

stationary before reaching in to the machine to remove washing. Reaching into a moving drum is ex tremely dangerous.

^ Pull the emergency door latch down-

wards (see illustration). The machine door will then open.

Problem solving guide

Page 48

After sales service

Customer contact

In the event of any faults which you cannot remedy yourself please contact

Your Miele Dealer or

–

Your nearest Miele Service depart

–

ment (see back cover for the address). When contacting the Service Depart

ment, please quote the Model and Se rial Nos. of your appliance, both of which are shown on the data plate visi ble above the porthole glass when the door front is opened.

Future updates (PC)

The indicator light or check light marked PC is reserved for the service engineer, for updates to your machine in future years.

When for example technological devel opments offer advanced modifications to your existing programme cycles, a service engineer will be able to input these into your machine controls.

Miele will provide information when

such possibilities become available.

Please note that telephone calls may be monitored and recorded to im prove our service.

Page 49

Installation

Installation surface

A concrete floor is the most suitable in stallation surface for a washing ma chine, being far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface.

Please note the following points:

The machine must be level and se

curely positioned. To avoid vibrations during spinning,

the machine should not be installed on soft floor coverings.

^ If installing on a wooden joist floor, we

recommend a plywood base at least 30 mm thick, 590 x 520 mm wide. The base should span several joists and be bolted to the joists, not only to the floorboards. Check for the presence of pipes and cables first. The most stable part of the floor is usually in the corner.

Installation

Lift the machine from its packaging

base and move it to its site. Please note:

Do not lift the machine by the drum

door. Ensure that the machine feet and the

floor are dry to prevent the machine from slipping during the spin cycle.

Removing the transit fitting

If the machine is installed on a raised plinth, it has to be secured against slippage during spin using retaining clips (available from the Miele Spare Parts Dept).

A Turn the left-hand transit bar 90°.

Page 50

Installation

B Turn the right-hand transit bar 90°.

C Withdraw the two bars together with

the support plate.

D Plug the two holes with the plastic

caps supplied.

The washing machine must not

be moved without the transit bars in place. Store the transit bars in a safe place for future use. They must be re-fitted if the machine is to be moved again (e.g.when moving house).

Re-fitting the transit bars

Re-fitting is carried out by reversing the procedure.

Page 51

Levelling the machine

The machine must stand perfectly level on all four feet to ensure safe and proper operation.

Incorrect installation may increase electricity and water consumption and may cause the machine to move about.

The four adjustable screw feet are used to level the machine. All four feet are screwed in when the machine is deliv ered.

Unscrewing and adjusting the feet

Gently tip the machine and prop it up using a solid wood wedge for exam ple, to ensure stability.

Installation

Using a screwdriver loosen foot 1 to

gether with counter nut 2 by turning it anti-clockwise, and unscrew to the required height.

^ Put the machine back on all four feet. ^ Use a spirit level to check the ma-

chine is standing level.

^ Hold foot 1 securely using a pipe

wrench and using a screwdriver turn the counternut 2 clockwise until it sits firmly up against the housing.

All four counternuts must sit firmly up against the housing. Please also check this for the feet which did not need adjustment. Otherwise there is the danger of the machine moving about.

Make sure the machine does not

slip as this could cause injury.

Page 52

Installation

Building under:

Building under a continous worktop / in a row of kitchen units

A special building-under kit* is re

quired. The machine lid has to be re placed by a special cover plate** and to ensure electrical safety it should be fitted by a competent per son.

** N.B.: If you wish to push your ma chine under a worktop and there is space to do this without removing the lid, the building-under kit is not nec essary. Otherwise

^ Fitting instructions are supplied with

the building under kit.

^ If it is being installed under a 900/910

mm high worktop a raising kit* is required.

Connections for electricity, water and drainage should be installed in such a way that they are accessible after the machine has been installed.

The slides supplied should be used to protect the floor from damage when the machine is pushed into position or taken out for servicing.

Washer - dryer stack

A Miele tumble dryer can be stacked on top of this washing machine. To do this the appropriate stacking kit* (WTV) to match your washing machine is re quired.

All items marked * are available to order from your Miele Dealer or from the Miele Spare Parts Dept.

Page 53

Installation

Fitting or changing the decor panel

Note: The door should be kept shut for fitting or changing the decor panel.

^ Unscrew 4 screws from the decor

strip on the door catch side of the door and take the decor strip off.

Decor panel dimensions

(The figures given in brackets indicate the tolerance level in mm.)

Panel thickness 1 mm to 1.5 mm

Width 586 (+1) mm 586 (+1) mm Height 600 (+1.5) mm 595.0 (+1.5) mm

Panel thickness

1.6 mm to 4 mm

Panels more than 1.5 mm thick require an adapter strip for a 4 mm thick decor panel. This is available from your Miele dealer or the Miele Spare Parts Depart ment:

^ Unscrew the remaining 7 screws from

the lower and side decor strips until the decor panel bows slightly. It can then be taken off and a new one fit

ted.

Re-assemble in the reverse order and tighten the screws.

Page 54

Installation

Fitting a plinth facing

The appliance plinth below the door can be fitted with a plinth facing to match your kitchen.

The height and return of the appliance plinth cannot be altered.

Higher plinth can only be fitted if the overall niche height is higher.

Plinth height Niche height

100 mm

(standard)

150 mm 870 mm one raising kit is

200 mm 920 mm two raising kits

A plinth facing (600 mm long) can be ordered from your Kitchen Dealer or manufacturer. For Miele kitchens please quote the model number of your machine when ordering.

Before fitting the plinth facing, please note: Under no circumstances must anything be stuck over the flap(s) in the appliance plinth.

820 mm

required

are required

Fitting the plinth facing:

Stick the velcro strip provided to the

appliance plinth.

For this the following procedure is rec ommended:

Match up the hooked side and the

looped side of the velcro strip length wise.

Cut it into 2 or 3 sections.

Peel the protective backing off one

side of the lengths of velcro. Position the velcro strips along the

appliance plinth, at the left and right hand sides and in the middle and then press firmly into place.

^ Carefully remove the remaining pro-

tective foil from the velcro.

Press the plinth facing onto the adhesive surface of the velcro strips and press firmly into position.

In order to open the drum door dur ing an emergency the plinth facing must be removable.

Page 55

Installation

Connection to water supply

The machine should be connected to a mains water supply in accordance with standard regulations. In Germany the washing machine is not required to have a non-return valve as it has been designed to comply with the relevant German DIN standard.

Connection to the mains water supply should incorporate a mains stopcock

with

/4’’ thread. The stopcock should

be fitted by a qualified plumber. The approx. 1.5 m long

hose should be connected to the stopcock via the

/4" threaded union.

This pressure hose is not suitable for connection to a hot water supply. Please make sure the washer sits correctly in the union.

The connection point is subject to mains water pressure. Turn on the stopcock slowly and check for leaks.

/8" pressure

Longer hoses 2.5 or 4 metres in length are available as optional extras.

The machine is designed to operate with a water flow pressure of 1 bar mini mum up to 10 bar maximum. The static water pressure must not exceed 10 bar. If it is higher than 10 bar it is essential to fit a reducer valve.

There is a minimum flow pressure of 1 bar pressure if 5 litres of water flow into a suitable container in 15 seconds.

The two dirt filters - one in the open end of the inlet hose, one at the inlet point in the solenoid valve must not be removed.

If replacing the inlet hose only use a hose able to withstand pressure of at least 70 bar. This also applies to all fixtures and fittings used. Miele origi nal parts fulfil this condition.

Page 56

Installation

Connection to the drainage system

The machine drains via a drain pump with a delivery head of 1 metre.

The drain hose is 1.5 m long. It must not be kinked as this restricts drainage. The swivel elbow at the end of the hose can be turned in either direction, or can be detached if required, with a sharp twist and pull.

Drain hose connection:

1. Direct into a sink or basin:

Please note the following

Hook the hose over the edge and se

–

cure. Make sure that the water can drain

–

away freely without hindrance. Other wise there is a risk of water overflow ing or of some of the drained water being sucked back into the machine.

2. Connected securely to a plastic drain pipe with a rubber nipple. There is no need to use a non-return valve.

3. Connected securely to a standpipe.

4. Connected securely to a floor gully.

If required, the drain hose can be extended to a length of 5 m. The necessary parts can be purchased from the Miele Spare Parts Department, or your Miele dealer.

For a delivery head of more than 1 m (up to a maximum of 1.8 m) a second Duo-drain pump is available with the corresponding conversion kit from the Miele Spare Parts Department or your Miele dealer.

Page 57

Installation

Electrical connection U.K.

All electrical work should be carried out only by a suitably qualified and compe tent person, in strict accordance with national and local safety regulations.

Ensure power is not supplied to the ap pliance while installation work is being carried out.

The appliance is supplied with a mains cable with moulded plug for connection to a 230-240V mains supply. The volt

age, rated load and fuse rating are given on the data plate. Please ensure

these match the household mains supply.

Connection should be made via a fused plug and suitable switched socket which is easily accessible after installation. For extra safety it is advisable to install a residual current device (RCD), with a trip current of 30 mA (in accordance with DIN VDE 0664, VDE 0100, section

739). Do not connect via an extension lead.

Electrical connection U.K. Non-rewireable plugs BS 1363

If this machine is fitted with a non-rewireable plug and the socket out lets are not suitable for the plug sup plied or if the existing plug needs to be

replaced by a new one, the old plug will

need to be cut off and an appropriate plug fitted. The fuse carrier and the fuse should be removed from the old plug and disposed of.

The plug cut from the cable should then be disposed of and on no account be inserted into any socket elsewhere in the house (electric shock hazard).

The fuse cover must be refitted when changing the fuse, and if the fuse cover is lost, the plug must not be used until a suitable replacement is obtained. The colour of the correct replacement cover is that of the coloured insert in the base of the plug, or the colour that is embossed in words on the base of the plug (as applicable to the design of plug fitted).

Replacement fuses should be ASTA ap proved to BS 1362 and have the cor rect rating. Replacement fuse covers may be purchased from your local elec trical supplier or Service agent.

Page 58

Installation

Important

The wires in the mains lead are col oured in accordance with the following code:

Green/yellow = earth Blue = neutral Brown = live If the colours of the wires in the mains

lead of this appliance do not corre spond with the coloured markings iden tifying the terminals of your plug, pro ceed as follows:

^ The wire which is coloured green and

yellow must be connected to the terminal in the plug which is marked with the letter E or by the earth symbol z or coloured green, or green and yellow.

^ The wire which is coloured blue must

be connected to the terminal in the plug which is marked with the letter N or coloured black.

The wire which is coloured brown must be connected to the terminal in the plug which is marked with the let ter L or coloured red.

WARNING: THIS APPLIANCE MUST BE EARTHED

Page 59

Consumption data

Programme

(without any additional op

programmable functions)

COTTONS

95°C 5.0 kg 1.70 49 1 h 54 mins 1 h 22 mins 60°C 40°C 5.0 kg 0.55 49 1 h 58 mins 1 h 06 mins

MINIMUM IRON

40°C 2.5 kg 0.45 58 1 h 15 mins 49 mins

DELICATES

30°C 1.0 kg 0.40 75 58 mins 48 mins

WOOLLENS

30°C 2.0 kg 0.23 35 35 mins –

tions or

(1)

Load Consumption data

Energy Water Programme time

in kWh litres normal short

5.0 kg 0.95 49 1 h 58 mins 1 h 16 mins

(1) EN 60456 test programme

Consumption data can vary from the nominal values given depending on water pressure, water hardness, water inlet temperature, room temperature, type and volume of load, fluctuations in the electricity supply and any additional functions selected.

N.B. Consumption data obtained from a machine designed for the German market.

Page 60

Technical Data

Height 85.0 cm Width 59.5 cm Depth 60.0 cm Depth with door open 97.0 cm Weight 96 kg Maximum floor load 1600 Newton (approx. 160 kg) Capacity 5 kg dry laundry Voltage see data plate Rated load see data plate Fuse rating see data plate Consumption data see "Consumption data" Water flow pressure min. 1 bar (100 kPa) Water flow pressure max. 10 bar (1000 kPa) Drain pump head max. 1.00 m Drain pump length max. 5.00 m Test certificates awarded Radio/TV suppression, VDE

606162

Page 61

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Alteration rights reserved/3702

M.-Nr. 05 537 010 / V02

This paper consists of cellulose which has been bleached without the use of chlorine.

Miele W 969 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual