Miele W5962 User Manual

Operating instructions
for Washing machine W 5962
To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time.
en-GB
Caring for our environment
Disposal of the packing material
The transport and protective packing has been selected from materials which are environmentally friendly for disposal and should be recycled.
Ensure that any plastic wrappings, bags etc. are disposed of safely and kept out of the reach of babies and young children. Danger of suffocation!
Disposal of your old machine
Electrical and electronic machines often contain materials which, if handled or disposed of incorrectly, could be potentially hazardous to human health and to the environment. They are, however, essential for the correct functioning of your machine. Please do not therefore dispose of it with your household waste.
Please dispose of it at your local community waste collection / recycling centre or contact your Dealer for advice. Ensure that it presents no danger to children while being stored for disposal.
2
Contents
Caring for our environment .........................................2
Warning and Safety instructions .....................................6
Operating the washing machine.....................................10
Control panel .....................................................10
Display ..........................................................11
Before using for the first time.......................................13
Washing environmentally and economically ..........................15
How to wash correctly.............................................16
Extra options ....................................................23
Short............................................................23
Water plus .......................................................23
Stains 4 ........................................................23
Extra quiet .......................................................23
Further extras 4 ..................................................24
Extra rinse .....................................................24
Pre-wash ......................................................24
Soak .........................................................24
Rinse hold .....................................................24
The following extra options can be selected in addition to the programme:.....25
Spinning ........................................................26
Final spin speed ..................................................26
Rinse and interim spin ...........................................26
To omit the final spin (Rinse hold) ..................................26
To omit rinse and interim spin and the final spin (No spin) ...............26
Delay start.......................................................27
Programme chart .................................................28
Programme sequence .............................................32
Garment care label symbols ........................................34
Changing the programme sequence .................................35
Cancelling a programme ............................................35
Interrupting a programme ...........................................35
Changing a programme ............................................35
Adding or removing laundry after a programme has started ................36
Safety lock .......................................................36
3
Contents
Detergent .......................................................37
The correct detergent ..............................................37
Water softeners.................................................39
Washing with several components ..................................39
Fabric conditioners and liquid starch ..................................40
Automatic dispensing of fabric conditioner or liquid starch to laundry
at the end of a programme ........................................40
Adding fabric conditioner or starch separately ........................40
Colour run and dye removers/dyes ....................................40
Cleaning and care ................................................41
Cleaning the drum (Hygiene info) .....................................41
External casing and fascia panel .....................................41
Cleaning the detergent dispenser drawer...............................41
Cleaning the water inlet filters ........................................43
Problem solving guide ............................................44
The programme does not start .......................................44
One of the following fault messages appears in the display.................45
The following fault messages appear in the display at the end of the programme . . 46
Problems with the load size indicator or calibrating to zero .................47
General problems .................................................48
An unsatisfactory wash result ........................................49
The door will not open ..............................................50
Opening the drum door in the event of a blocked drain outlet
and/or power failure................................................51
Blocked drain outlet .............................................51
After sales service ................................................53
Future updates (PC) .............................................53
Appliance guarantee ............................................53
Optional spare parts and accessories ...............................53
Installation and connection ........................................54
Front view........................................................54
Rear view ........................................................55
Installation surface.................................................56
Transporting the washing machine to its installation site .................56
Removing the transit bars ...........................................56
Re-fitting the transit bars ............................................58
4
Contents
Levelling the machine ..............................................59
Screwing out and adjusting the feet .................................59
Building under a continuous worktop/in a kitchen run ...................60
Washer and Dryer stack ..........................................60
The Miele water protection system ....................................61
Connection to the water supply .......................................62
Connection to the drainage system....................................63
Electrical connection U.K. ...........................................64
Consumption data ................................................65
Notes for test institutes: ..........................................65
Technical data ...................................................66
Settings menu ...................................................67
To open the Settings menu........................................67
To select a setting...............................................67
To close the Settings menu .......................................67
Language
Time ............................................................67
Gentle action .....................................................68
Longer pre-wash Cottons ...........................................68
Suds cooling .....................................................68
Lock code .......................................................69
Temperature unit ..................................................70
Buzzer ..........................................................70
Keypad tone .....................................................70
Brightness .......................................................70
Contrast .........................................................70
Standby display ...................................................71
Memory .........................................................71
Anti-crease.......................................................71
Optional accessories..............................................72
CareCollection ....................................................72
! ......................................................67
5
Warning and Safety instructions
It must only be used as a domestic This washing machine conforms to current safety requirements. Inappropriate use can, however, lead to personal injury and damage to property.
To avoid the risk of accidents and damage to the washing machine, please read these instructions carefully before using it for the first time. They contain important information on its installation, safety, use and maintenance.
Keep these instructions in a safe place and ensure that new users are familiar with the content. Pass them on to any future owner.
~
appliance to wash items which are specified by the manufacturer as being washable on the care label. Any other usage is not supported by the manufacturer and could be dangerous. Miele cannot be held liable for damage resulting from incorrect or improper use or operation of the washing machine.
This washing machine is not
~
intended for use by people with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they are supervised whilst using it or have been shown how to use it by a person responsible for their safety.
Correct application
This washing machine is not
~
designed for commercial use. It is intended for use in domestic households and in similar working and residential environments such as:
Shops
Offices and showrooms
and by residents in establishments such as
Hostels and guest houses
This washing machine is not
~
intended for outdoor use.
6
Safety with children
Keep children away from the
~
washing machine at all times. It is not a toy! To avoid the risk of injury do not allow children to play on or near it or to play with its controls. Supervise children whilst you are using it.
Older children may only use the
~
washing machine if its operation has been clearly explained to them and they are able to use it safely, recognising the dangers of misuse.
For machines with a 'porthole' door,
~
remember that the porthole glass will be hot when washing at very high temperatures. Do not let children touch it.
Warning and Safety instructions
Technical safety
Before setting up the washing
~
machine, check it for any externally visible damage. Do not install or use a damaged washing machine.
Before connecting the washing
~
machine, ensure that the connection data on the data plate (voltage and connected load) match the mains electricity supply. If in any doubt, consult a qualified electrician.
The electrical safety of this washing
~
machine can only be guaranteed when continuity is complete between it and an effective earthing system which complies with current local and national safety regulations. It is most important that this basic safety requirement is present and regularly tested, and where there is any doubt the household wiring system should be inspected by a qualified electrician. The manufacturer cannot be held liable for the consequences of an inadequate earthing system (e.g. electric shock).
Do not connect the washing
~
machine to the mains electricity supply by an extension lead. Extension leads do not guarantee the required safety of the appliance (e.g. danger of overheating).
Faulty components must only be
~
replaced by genuine Miele original spare parts. Only when these parts are fitted can the safety standards of the machine be guaranteed.
Unauthorised repairs could result in
~
unforeseen dangers for the user, for which Miele cannot accept liability. Repairs should only be undertaken by a Miele approved service technician. Ensure current is not supplied to the machine until after maintenance or repair work has been carried out.
If the connection cable is faulty it
~
must only be replaced by a Miele approved service technician to protect the user from danger.
In the event of a fault or for cleaning
~
purposes, the washing machine is only completely isolated from the electricity supply when:
– it is switched off at the wall socket
and the plug is withdrawn, or
– it is switched off at the mains, or
– the mains fuse is withdrawn, or the
screw-out fuse is removed (in countries where this is applicable).
This washing machine must only be
~
connected to the on-site water supply using a new hose kit. Old hoses must not be re-used.
In countries where there are areas
~
which may be subject to infestation by cockroaches or other vermin, pay particular attention to keeping the machine and its surroundings in a clean condition at all times. Any damage which may be caused by cockroaches or other vermin will not be covered by the guarantee.
7
Warning and Safety instructions
This appliance must not be used in
~
a non-stationary location (e.g. on a ship).
Do not make any alterations to the
~
washing machine, unless authorised to do so by Miele.
Correct use
Do not install your washing machine
~
in rooms where temperatures below freezing may occur. Frozen hoses may burst or split. The reliability of the electronic control unit may be impaired at temperatures below freezing point.
Before using the washing machine
~
for the first time, check that the transit bars at the rear of the machine have been removed (see section on "Installation and connection"). During spinning, a transit bar which is still in place may result in damage to both the machine and adjacent furniture or appliances.
Turn off the stopcock if the machine
~
is to be left for any length of time (e.g. holiday), especially if there is no floor drain (gully) in the immediate vicinity.
Flooding danger.
~
If hooking the drain hose into a wash basin, check that the water can drain off quickly enough to prevent the sink from overflowing. Make sure the drain hose is secure, so that the force of the water flowing out of the hose does not dislodge it.
Take care to ensure that foreign
~
objects (e.g. nails, pins, coins, paper clips) do not find their way into the machine with the laundry. These may damage components of the machine (e.g. suds container, drum), which in turn can result in damage to the laundry.
8
Warning and Safety instructions
If the correct amount of detergent is
~
dispensed, the machine should not need to be descaled. If, however, you do wish to descale the machine only use proprietary non-corrosive descaling agents and strictly observe the instructions on the packaging. A special descaling agent is available to order from the Miele Spare Parts Department or via the internet on www.miele-shop.com.
Textiles which have been
~
pre-treated with solvent based cleaning agents must be thoroughly rinsed in clean water before being washed in the machine.
Never use solvent based cleaning
~
agents, e.g. those containing benzene, in this machine, as this may result in damage to component parts and create toxic fumes. Such agents also pose a fire and explosion hazard.
Never use solvent based cleaning
~
agents, e.g. those containing benzene, to clean the outside surfaces of this machine. They can cause damage to plastic surfaces.
Colour run and dye removers
~
contain sulphur compounds which can cause damage such as corrosion. Do not use these products in this machine.
If detergent comes into contact with
~
the eyes, rinse them thoroughly with lukewarm water immediately. If swallowed, seek medical assistance immediately and retain the packaging or label for reference. Those with skin problems or sensitive skin should avoid their skin coming into contact with detergent.
Only remove laundry from the
~
washing machine once the drum has stopped turning. Reaching into a moving drum is extremely dangerous and could result in injury.
Accessories
Accessory parts may only be fitted
~
when expressly approved by Miele. If other parts are used, guarantee, performance and product liability claims will be invalidated.
Only use dyes specified by the
~
manufacturer as being suitable for use in a domestic washing machine. Always observe the manufacturer's instructions carefully.
Miele cannot be held liable for damage caused by non-compliance with these Warning and Safety instructions.
9
Operating the washing machine
Control panel
a Start/Stop button
For starting the programme selected and cancelling a programme once it has started.
b Display with X, OK and Y buttons
See the following page for more information.
c + button
For selecting delay start.
d PC/Optical interface
This is used by service technicians to run diagnostic checks on your machine and can also be used to update programming data in the future.
e Load/Detergent button
For calling up the load size or the recommended amount of detergent, and for calibrating the load size sensor to zero.
f Extra option buttons with indicator
lights Various extra options can be added to the washing programmes.
g Programme selector
For selecting a programme. The programme selector can be turned clockwise or anti-clockwise.
h K button
For switching the washing machine on and off. To save energy, the washing machine will switch itself off automatically 15 minutes after the end of the programme/anti-crease phase or after being switched on if no other selection is made.
i Door button
Opens the machine door.
10
Operating the washing machine
Display
The display is operated using the X, OK and Y buttons.
– Press the X button
to move down to the next text or to decrease the value highlighted in the display.
– Press the Y button
to move up to the next text or to increase the value highlighted in the display.
Press the OK button to confirm the value highlighted in the display.
Programme selection examples
To decrease or increase a value
Cottons
40°C OOFFFFM 1600 rpm
Multiple option selection
If a value is selected, there will be a tick
9 next to it.
Further extras
Extra quiet
8
8 Extra rinse
;
,
Press the X or Y button to scroll down or up the options in the display. Press the OK button to select the highlighted value. You can now select the next value, if you wish.
Single option selection
Here one of the values is always selected. A tick
( will appear next to
the one currently selected. The other values are deselected automatically.
Gentle action
Off (
On ,
;
Press the X or Y button to scroll down or up the options in the display. Press the OK button to select the highlighted value.
To come out of a sub-menu Select Back # to come out of the
sub-menu or wait for approx. 15 seconds and the display will return to the programme menu automatically.
Duration: 2:59 h
Press the X button to decrease the temperature and the Y button to increase the temperature.
11
Operating the washing machine
The following are selected via the display
wash temperature
final spin speed
the soak time
delay start
cancellation of a programme
safety lock
The following are selected via
Further programmes/Settings 4
– Dark garments
– Sportswear
– Trainers
– Outerwear
– Proofing
– Soft toys
– First wash
Pillows
Curtains
Starch
12
Before using the machine for the first time ensure that it is correctly installed and connected. See "Installation and connection". Also check that the drain filter is securely tightened to prevent the risk of water leaks during use.
Before using for the first time
Setting the language
You will be asked to select the language you require for the display. It is possible to select another language at any time via Further programmes/ Settings 4 in the Settings sub-menu.
Sprache
This washing machine has undergone a complete functional test at the factory and there will be some residual water in the drum from this process.
The washing machine has a sensor which measures the amount of laundry in the drum. This determines the amount of detergent required. To allow the load size indicator to function correctly, you must first run a wash programme without any laundry without detergent
.
and
^ Press the K button in.
If the washing machine is being switched on for the first time, the welcome screen will appear briefly.
The welcome screen will appear in the display every time the machine is switched on until a programme lasting longer than 1 hour has been completed.
deutsch
english ,
Press the X and Y buttons to scroll
^
;
through the options until the language that you want is highlighted. Press the OK button to confirm your selection.
Setting the time (of day) (if necessary)
The display for setting the time will then appear.
Time
12:00
^
Press the X button to decrease or the Y button to increase the hour.
^
Confirm the hour selected with the OK button. Then do the same to set the minutes.
The display for setting the language will then appear.
13
Before using for the first time
Reminder to remove transport bars
To avoid the risk of damage, the
,
transport bars must be removed before the machine is used for the first time. See "Installation and connection" for instructions on how to do this.
After removing the transport bars (if
^
this has not already been done by your fitter) press the OK button.
Running your first programme
Your machine is now ready for the first programme to be run.
15:00
Select programme
^ Turn the programme selector to
Cottons.
^ Open the stopcock.
^
Press the Start/Stop button.
Calibrating the load sensor to zero
Switch on the washing machine.
^
Open the drum door.
^
Turn the programme selector to
^
Cottons.
^ Press and hold the Load/Detergent
button pressed in until the following message appears in the display:
Zero setting OK
:
^
At the end of the programme switch the machine off.
After running the first programme, the load sensor has to be calibrated to zero as you would with bathroom scales.
14
^
Switch off the washing machine.
The washing machine is now ready for use.
Washing environmentally and economically
Energy and water consumption
Water consumption and energy
usage are determined by the size of the load. To make the most out of your machine, load the maximum dry load for the programme you are using.
When smaller amounts of laundry are
washed, the automatic load recognition system will reduce the amount of water, time and energy used. This may mean that the time left shown in the display is adjusted during the course of the wash programme.
– Use the Express 20 programme for
small loads.
– Modern detergents make it possible
to wash at lower temperatures (e.g 20°C). Washing using lower temperature settings will save energy.
– To maintain the hygiene of the
washing machine, carry out a hot wash (60°C or above) using powder detergent at regular intervals. The
Hygiene Info message will appear in
the display to remind you to carry out a hot wash.
Detergent
Do not exceed the amounts of
detergent recommended by the manufacturer on the packaging.
Adjust the dosage to the degree of
soiling of the laundry.
Reduce the amount of detergent for
smaller loads. Use the Load/ Detergent button.
Choosing the correct Extra option (Short, Soak, Pre-wash)
Select:
– A wash programme together with the
Short extra option for light to normal soiling where there are no obvious marks.
– A wash programme without any extra
options for normal to heavy soiling with visible staining.
– A wash programme together with the
Soak extra option for very heavily soiled laundry.
The Pre-wash extra option for laundry with large amounts of dirt (e.g. dust, sand).
When drying with a tumble dryer
Selecting the highest possible spin speed for the wash programme will save energy when drying in a tumble dryer afterwards.
15
How to wash correctly
Brief instructions
The headings numbered A, B, C,... show the operating sequence and can be used as brief instructions.
A Sort the laundry
^ Empty all pockets.
,
Foreign objects (e.g. nails, coins, paper clips, etc.) can cause damage to garments and components in the machine.
^
Badly soiled areas, stains etc. should be cleaned as soon as possible, preferably whilst still fresh. Spillages should be carefully dabbed off using a soft colourfast cloth. Do not rub!
Badly soiled areas can be pre-treated with liquid detergent, stain removers etc. first, following the manufacturer's instructions. With particularly stubborn stains ask your dry cleaner for advice.
If you use a solvent-based clean
,
ing agent (e.g. one containing ben zene) to pre-treat a stain, make sure that any plastic parts (e.g. buttons) are protected, and that the cleaning agent is rinsed off before washing the garment in the machine.
Do not use solvent-based
,
cleaning agents in or on this machine.
Sort the laundry by colour and by
^
care label. Most garments have a textile care label in the collar or side seam.
Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load. Always wash whites and coloureds separately.
– Curtains: Remove lead weights first
or place in a laundry bag.
Underwiring and collar stiffeners: Any loose wiring in bras, shirt collar stiffeners, etc. should be removed or sewn in.
Knitted garments, trousers and jeans, T-shirts and sweat shirts: Turn inside out, if recommended by the manufacturer.
Close any zips, fasten hooks and eyes etc before washing.
Fasten duvet covers etc. to prevent small items from being rolled up inside them.
Do not wash any items in this machine which are specified by the manufacturer as not washable on the care label. (h symbol)
-
-
16
How to wash correctly
B Switch on the washing machine
The interior drum lighting will come on.
The drum lighting will go out automatically after five minutes. Press the Door button to switch the drum lighting back on again.
The display will ask you to select a programme.
C Select a programme
Via the programme selector:
The following are selected via Further programmes/Settings 4
^ When you turn the programme
selector to Further programmes/ Settings 4, these will appear in the display.
Further programmes
Settings !
Dark garments ,
;
^
Turn the programme selector to the required programme.
^ Press the X or Y button to scroll
through the options until the programme you want is highlighted and confirm your selection by pressing the OK button.
The programme selected will appear in the display.
17
How to wash correctly
D Select a temperature / spin speed
If required, you can change the suggested temperature and/or spin speed within a given range.
Cottons
60°C 1600 rpm
Duration: 2:59 h
Press the X or Y button to alter the
^
temperature.
By pressing the OK button you
^
switch to changing the spin speed and back again.
Cottons
60°C 1600 rpm
Duration: 2:59 h
^ Press the X or Y button to alter the
spin speed.
E Select an Extra option(s)
Select any extra options by pressing
^
the appropriate button. The relevant indicator light will come on to show which extra option has been selected.
^ Press the Further extras 4 button to
select the following extra options (depending on the programme selected): Extra rinse, Pre-wash, Soak or Rinse hold.
18
Not all the extra options are suitable for use with every programme.
You can only select extra options which are compatible with the programme being used.
See "Extra options" for more information.
F Load the drum
Press the Door button to open the
^
drum door.
The load size indicator display will appear.
Load
8 < 25%
The display shows the amount of laundry loaded in the drum asa%(in 25% steps) of the maximum load permissible for the programme selected.
^ Unfold the laundry and load loosely
into the drum. Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning.
How to wash correctly
Make sure that no items are caught between the drum door and seal.
^ Shut the door with a gentle swing.
The most efficient use of energy and water is achieved when a full load is washed. However, do not overload as this causes creases and reduces cleaning efficiency.
19
How to wash correctly
G Add detergent
When the door is closed, the load size indicator will be replaced with the detergent percentage display.
Detergent
7 100%
The percentage shown relates to the amount of detergent recommended by the manufacturer on the packaging.
40% = Add slightly less than half
the amount recommended
50% = Add half the amount
recommended
60% = Add slightly more than half
the amount recommended
75% = Add three quarters of
the amount recommended
100% = Add the full amount of
detergent recommended
It is important to dispense the correct amount, because
too little detergent results in:
Laundry not getting properly clean
and with time it may become grey and hard to the touch.
Greasy particles clinging to laundry.
Limescale deposits on the heater
elements.
too much detergent results in:
Excessive foam which causes a low
level of agitation and poor wash, rinse and spin results.
– High water consumption (an
additional rinse cycle will automatically switch in).
– A burden to the environment.
You also need to take the level of soiling and water hardness into account.
20
Pull out the detergent drawer and
^
add detergent to the compartments as follows:
i
Detergent for the pre-wash (divide the total recommended amount as follows: add
2
and
/3to compartment j)
1
/3to compartment i
j
Detergent for the main wash, including Soak if selected
How to wash correctly
H Select Delay start (if required)
Press the + button and set the time
^
you wish the programme to end at.
See "Delay start" for more information.
I Start the programme
Press the flashing Start/Stop button.
^
If a delay start time has been set, then this will count down in the display. At the end of the delay start time or imme diately after the programme has started (if no delay start time has been selected) the estimated programme duration will appear in the display. During the first 8 minutes the machine measures how much water is being absorbed by the laundry. The programme duration may be longer or shorter depending on this absorbency rate.
The programme sequence is also shown in the display. The washing machine lets you know which section of the programme has been reached.
-
§
Fabric conditioner or liquid starch
^
Close the detergent drawer.
See "Detergent" for further information.
The drum lighting switches off once the programme has started.
21
How to wash correctly
I Remove the laundry when the
programme has finished
In the anti-crease phase after the programme has finished, the following will appear alternately in the display:
Cottons 60°C 1600 rpm Anti-crease
and
Programme finished Unload the drum
:
before switching off
Check the folds in the door seal for
^
any small articles, e.g. buttons, which might be lodged there.
^ Press the Door button to open the
drum door.
The washing machine will switch off automatically 15 minutes after the end of the anti-crease phase. You will need to press the K button to switch it back on again.
^
Remove the laundry.
Check that all items have been removed from the drum. Items left in the drum could discolour other items in the next wash or become discoloured themselves.
Important Always remove the laundry before
switching the machine off. This is important to ensure that the load size indicator works correctly.
^ Turn the programme selector to the
Stop position.
^
Switch the machine off with the K button.
^
Close the drum door. Otherwise there is the danger of objects being placed inadvertently in the drum. If these remained unnoticed and were washed in the next load, they could damagge the laundry.
22
Extra options
Extra options are selected or deselected by pressing the appropriate button.
Short
For light to nomal soiling with no visible staining.
The duration of the main wash is reduced.
Water plus
The water level in the main wash and the rinses will be increased.
Stains 4
There is a choice of various types of stains for achieving the optimum wash result with stain removal. Extra options will be added to the wash programme automatically, depending on the type of stain selected. With some stains, a tip about pre-treating the stain will appear in the display. You can select a maximum of three stains with each programme.
Extra quiet
If using your washing machine during quiet periods, you can reduce the noise levels even more.
If the Extra quiet extra option is selected, the machine will activate the Rinse hold extra option and not spin. The programme duration is longer.
To deactivate Rinse hold
Press the Further extras 4 button.
^
Further extras
Rinse hold
9
Back #
^ Press the X or Y button until Rinse
hold is highlighted and deactivate it
with the OK button.
The following will appear in the display:
Delay start can be used to delay the
:
spin
;
,
If the "Short" extra option was selected previously, it will be deselected automatically.
Press the Stains 4 button again to come out of the Stains sub-menu.
By using Delay start you can make sure the final spin occurs outside quiet periods in the home.
23
Extra options
Further extras 4
The Further extras sub-menu will open in the display.
Press the Further extras 4 button again to come out of the Further extras sub-menu.
Extra rinse
An additional rinse cycle is carried out to achieve a better rinse result.
Pre-wash
For laundry with large amounts of dirt e.g. dust, sand.
Soak
For heavily soiled items with protein stains.
A duration of between 30 minutes and 6 hours can be chosen in 30 minute increments for the soak process.
To select the soak duration
^
Press the Further extras 4 button.
Further extras
Soak
8
;
You can now use the display to select the soak duration you require.
Soak duration
0:30 h:min
(0:00 - 6:00 h)
Use the X or Y button to select the
^
soak duration you want and confirm it with the OK button.
To delete the soak duration
Press the Further extras 4 button.
^
Further extras
Soak
9
8 Rinse hold
;
,
^ Press the X or Y button until Soak is
highlighted and deselect it with the
OK button.
Rinse hold
The laundry will not be spun and will remain suspended in the final rinse water. This reduces creasing if the laundry is not going to be removed from the drum immediately after the end of the programme.
8 Rinse hold
^
Press the X or Y button until Soak is
,
highlighted and confirm it with the OK button.
24
Extra options
The following extra options can be selected in addition to the programme:
Short
Water plus
Stains 4
Extra quiet
Extra rinse
Pre-wash
Soak
Rinse hold
Cottons ########
Minimum iron ########
Delicates ###### Woollens / # Silks / ###
Express 20 #
Hygiene #######
Automatic plus ## #
Shirts ###### #
Denim ######
Separate rinse ##
Drain / Spin
Dark garments ### #
Sportswear ########
Trainers #
Outerwear ########
Proofing ##
Soft toys ## #
First wash ### #
Pillows #### #
Curtains #####
Starch ##
1)
This extra option is activated automatically as part of programme but can be deselected.
2)
This extra option is activated automatically as part of the programme and cannot be deselected.
1)
### #
2)
2)
#
#
25
Spinning
Final spin speed
Programme rpm
Cottons 1600
Minimum iron 1200
Delicates 600 Woollens / 1200 Silks / 600
Express 20 1600
Hygiene 1600
Automatic plus 1200
Shirts 600
Denim 900
Separate rinse 1600
Drain / Spin 1600
Dark garments 1200
Sportswear 1200
Trainers 1000
Outerwear 800
Proofing 1000
Soft toys 900
First wash 1200
Pillows 1200
Curtains 600
Starch 1600
You can reduce the final spin speed. However, you cannot select a final spin speed higher than that shown in the chart above.
Rinse and interim spin
There is a spin after the main wash and between the rinses. A reduction in the final spin speed will also reduce the interim spin speed. In some programmes, an additional rinse is introduced if a spin speed of less than 700 rpm is selected.
To omit the final spin (Rinse hold)
Press the Further extras 4 button
^
and select the Rinse hold option.
To start the final spin and end the
programme:
The washing machine will display the maximum spin speed possible. You can use the X button to select a lower spin speed. Start the final spin by pressing the Start/Stop button.
– To end the programme without the
final spin:
Press the Door button. The water will drain away. Press the Door button again to open the door.
To omit rinse and interim spin and the final spin (No spin)
^
Select No ..
The laundry is not spun after the final rinse. The water will drain away and the machine will go straight into the anti-crease stage. With some programmes an additional rinse is introduced if this setting is selected.
26
Delay start
With delay start you can choose when you want the programme to end. The start of a programme can be delayed from 15 minutes up to a maximum of 24 hours, allowing you to make use of night-time economy electricity rates, for example.
The current time of day needs to have been set for delay start to work correctly.
To select delay start
A Select the programme you want and
then press the + button.
The display shows:
Delay start 8:20
Start time
Finish time
8:20
11:19
B Press the Y button to select the time
you want the programme to end at.
The first press on the button will adjust the programme end time to the next 15, 30, 45 minutes or full hour. Each subsequent press on the button will delay the programme end time by 15 minutes.
Delay start 8:20
The display will show the hours and minutes remaining until the start of the programme.
To change delay start
You can select a later or earlier programme end time subsequently, if you wish.
Press the + button.
^
Use the X or Y button to change the
^
programme end time.
Confirm your selection by pressing
^
the OK button.
To cancel delay start
^ Press the Start/Stop button.
The following will appear in the display:
Options
Cancel delay start
Activate safety lock ,
^
Confirm your selection by pressing
;
the OK button.
^
Now you can select a different programme, or
^
press the Start/Stop button to start the programme straight away.
Start time
Finish time
15:01
18:00
C Confirm your selection by pressing
the OK button.
D Press the Start/Stop button.
The actual load size can only be determined accurately by the machine once the programme has started. The programme end time may, therefore, be a bit later or earlier than first indicated.
27
Programme chart
Cottons 9876* cold to 95°C Max. load 8.0 kg
Use for Cotton, linen or cotton mix fabrics, e.g. table linen, towelling,
underwear, T-shirts etc.
Note
Note for test institutes:
Short programme: 4.0 kg load and Short extra option
Minimum iron 43218E76*
Use for Synthetic, mixed fibre and easy care cotton. If fabrics have a high
Note Reduce the spin speed for fabrics which crease easily.
Delicates 4321ac* cold to 60°C Max. load 2.5 kg
Use for Delicate garments made of synthetic fibre, mixed fibre, rayon and
Note Deselect the spin for items which crease easily.
Woollens /ac* cold to 40°C Max. load 2.0 kg
Use for Machine-washable or hand-washable wool or wool blend fabrics.
Note Reduce the spin speed for items which crease easily.
Silks / cold to 30°C Max. load 1.0 kg
Selecting the 60°C wash temperature will give the performance of
a Cottons 60°C programme, however for energy saving and environmental protection reasons the actual wash temperature reached will be lower.
Where higher levels of hygiene are required please select a
temperature of 75°C or above or use the Hygiene programme.
cold to 60°C Max. load 3.5 kg
proportion of man-made fibres it is advisable to programme the machine for "Gentle action".
easy care cotton.
If the care label does not specify a temperature, wash using the cold setting.
Use for Silks and other handwashable fabrics with no wool content.
Note Place tights, bras etc. in a washing bag.
28
Programme chart
Express 20 76* cold to 40°C Max. load 3.5 kg
Use for Cotton and minimum iron garments that have hardly been worn or
are only very lightly soiled.
Note The Short extra option will be activated automatically.
Hygiene 30°C to 95°C Max. load 7.0 kg
Use for Cotton and linen fabric which have been in direct contact with the
skin, e.g. underwear, nappies, towelling, bed linen, pillow and mattress covers or where high standards of hygiene are required.
Notes
Automatic plus 7621* cold to 40°C Max. load 5.0 kg
Use for Mixed loads of garments suitable for the Cottons and Minimum
Note The wash parameters (e.g. water level, wash rhythm and spin
Shirts cold to 60°C Max. load 2.0 kg
Notes – Pre-treat collars and cuffs if necessary.
Denim cold to 60°C Max. load 3.0 kg
Notes
Separate rinse Max. load 7.0 kg
Use for Rinsing handwashed items.
Note
For optimum hygiene results select a temperature of 60°C or
above. Observe the manufacturer's care label.
iron programmes. Sort according to colour.
speed) are adjusted automatically in this programme to ensure the best possible care and wash result for each item.
Wash silk garments in the Silks / programme.
Wash denim inside out.
Denim often contains excess dye and may run during the first few washes. Wash light and dark coloured items separately.
Reduce the spin speed for fabrics which crease easily.
* Please note that the "buckets" represent garment care label symbols. See
"Garment care label symbols".
29
Programme chart
Drain / Spin
Notes
Drain only: Select No . (No spin).
Make sure you select the appropriate spin speed.
Dark garments cold to 60°C Max. load 3.0 kg
Use for Black and dark garments made from cotton or mixed fibre.
Note Wash inside out.
Sportswear cold to 60°C Max. load 3.0 kg
Use for Sportswear such as singlets and leggings as well as microfibre
and fleece garments.
Notes
Do not use fabric conditioner.
– – Observe the manufacturer's care label.
Trainers cold to 40°C Max. 2 pairs of shoes
Use for Sports shoes only (do not use for leather shoes)
Notes – Observe the manufacturer's care label.
– Remove coarse soiling with a brush before washing. – Fasten any velco fasteners. – Do not use fabric conditioner. – A pre-rinse without detergent is carried out automatically to
remove loose dirt.
Use a drying basket if drying in a tumble dryer.
Outerwear cold to 40°C Max. load 2.5 kg
Use for Outerwear made from membrane fabrics such as Gore-Tex
SYMPATEX
®
, WINDSTOPPER®etc.
®
,
Notes
30
Zip up jackets before washing.
Do not use fabric conditioner.
If wished these garments can also be re-proofed using the Proofing programme. Proofing should not be done every time the garment is washed.
Programme chart
Proofing 40°C Max. load 2.5 kg
Use for Treating microfibre fabrics, skiwear, and table linen made from
mainly synthetic fibres to provide a water and stain resistant finish.
Notes
Soft toys cold to 40°C Max. load 1.0 kg
Use for Soft toys, specified as machine-washable by the manufacturer.
Note Do not wash soft toys stuffed with straw.
First wash cold to 40°C Max. load 3.0 kg
Use for New items made of cotton, towelling and polyester fabric.
Note Use this programme to wash any manufacturing residues out of
Pillows cold to 95°C 2 pillows (40 x 80 cm) or
Use for Washable pillows with feather, down or synthetic fillings.
The items should be freshly laundered and spun or dried before
proofing. For best results, the items should be heat-treated afterwards,
either in a tumble dryer or by ironing.
new items.
1 pillow (80 x 80 cm)
Note Please observe the instructions on the wash care label.
Curtains cold to 40°C Max. load 2.0 kg
Use for Curtains, including net curtains, specified as machine-washable
by the manufacturer.
Notes
Starch Max. load 7.0 kg
Use for Starching table cloths, serviettes and workwear
Notes
A pre-rinse without detergent is carried out automatically to remove dust.
For curtains which crease easily, reduce the final spin speed or deselect the spin.
Remove weights from curtains.
Reduce the spin speed for fabrics which crease easily.
The laundry should be washed but not treated with fabric conditioner.
31
Programme sequence
Main wash Rinses Spinning
Water
level
Cottons d a ( 2-4 Minimum iron ( c e 2-3 Delicates e d e 3 L Woollens /ef e 2 LL Silks /ef e 2 L Express 20 d b d 1-3 Hygiene ( b ( 3-4 Automatic plus ( abc e 2-3 Shirts e c e 2 L Denim ( c e 3 L Separate rinse ––e 2 L
Drain / Spin – – –––L Dark garments ( b d 3-4 Sportswear d c d 2-3
Trainers
6)
e e ( 2 L
Outerwear e d e 3 L
Wash
rhythm
Water
level
Rinses Interim
spin
1)2)
3)
3)
2)
3)
3)
3)
LL
LL
LL
LL
LL
LL
LL
4)
Final
spin
L
Proofing ( d –––L Soft toys e c ( 3 LL First wash d b ( 2-3
3)
LL
Pillows ( d e 3–L
Curtains
6)
( d d 3 L
Starch ( c –––L
Please see next page for description of the symbols
32
Programme sequence
d = Low water level ( = Medium water level e = High water level
a = Intensive rhythm
b = Normal rhythm
c = Gentle rhythm
d = Sensitive rhythm
e = Ultra sensitive rhythm
f = Handwash rhythm
This machine has fully electronic controls with automatic load recognition. It takes in the right amount of water required for the programme depending on the amount of laundry and its absorbency rate. This means that programme cycles and durations can vary.
The programme sequences outlined in the chart are based on the basic programme with a full load. Extra options which can be selected have not been taken into account.
Special features in the programme sequences:
Anti-crease:
At the end of every programme, with the exception of the Woollens programme, the drum continues to turn at intervals for up to 30 minutes to help prevent creasing. The door can be opened and laundry removed at any time during the anti-crease phase.
1)
A second rinse is carried out when a temperature between 60°C and 95°C has been selected. A third rinse is carried out when a temperature below 60°C is selected.
2)
A third or fourth rinse is carried out if:
– there is too much foam in the drum
– a spin speed lower than 700 rpm has
been selected
– The spin speed has been
deselected.
3)
A third rinse is carried out if:
The display shows the stage the programme has reached.
The spin has been deselected.
4)
In the Outerwear programme, laundry is only spun after the main wash.
5)
Run-up to spin: A run-up to spin is carried out before the wash process begins, to deflate down-filled items. Subsequent water intake for the main wash is through compartment j.
6)
Pre-rinse: A pre-rinse without detergent is carried out automatically to remove dust.
33
Garment care label symbols
Washing
The figure quoted in the bucket is the maximum temperature the garment can be washed at. The number of bars under the symbol indicates the level of agitation permitted.
9 No bar under the symbol: =
normal agitation
4 One bar under the symbol: =
reduced agitation
c Two bars under the symbol: =
much reduced agitation
/ Hand wash (if no temperature
is specified use the lowest temperature or cold)
h Do not wash
Drying
The number of dots indicates the drying temperature
q Normal temperature r Low temperature s Do not tumble dry
Ironing
The number of dots indicates the ironing temperature
I Hot iron (max sole plate temp.
approx. 200°C)
H Medium hot iron (max sole
plate temp. approx. 150°C)
G Cool iron (max sole plate
temp. approx. 110°C). Do not steam iron garments carrying this symbol.
J Do not iron
Professional cleaning
f Dry clean only. The letters
indicate the type of cleaning
p
agent required.
w Professional Wet Clean only D Do not dry clean
Bleaching
x Any oxidising bleaching
agent can be used
{ Only use an oxygen based
bleach or a non-chlorine bleach
z Do not bleach
34
Changing the programme sequence
Cancelling a programme
You can cancel a programme at any time after it has started.
Press the Start/Stop button.
^
Options
Cancel programme
Activate safety lock ,
Press the OK button.
^
The suds will be pumped away.
If you want to remove the laundry:
^ Press the Door button.
If you want to select a different programme:
^ Switch the machine off with the
K button.
^ Switch the machine back on again.
^ Check that there is still detergent in
the detergent drawer. Add detergent, if necessary.
^
Select and start a new programme.
;
Interrupting a programme
Switch the machine off with the
^
K button.
To continue with the same programme:
Switch the machine back on with the
^
K button.
Changing a programme
After the start of a programme it is no longer possible to select a different programme.
Temperature
It is possible to select a different temperature up to 5 minutes after the programme has started.
Spin speed
It is possible to change the spin speed up until the final spin begins.
Extra options
With the exception of the Express 20 programme, it is possible to select or deselect the Short and Water plus extra options up to 5 minutes after the programme has started.
It is not possible to make any changes if the safety lock has been activated.
35
Changing the programme sequence
Adding or removing laundry after a programme has started
Press the Door button to open the
^
drum door.
Add or remove items.
^
Close the drum door.
^
The programme will continue automatically.
Please note:
Once a programme has started the machine cannot recognise any adjustment to the load.
For this reason, if laundry is added or removed after the start of a programme, the machine will always complete the programme cycle assuming a full load which can lead to a change in the programme duration shown in the display.
The door cannot be opened, if:
the suds temperature is above 55°C.
the water is above a certain level.
the programme has reached the Final spin stage.
If you press the Door button when the above conditions are present, the following will appear in the display:
Door locked
Safety lock
The safety lock prevents the machine from being opened or the programme cancelled during a wash programme.
To activate the safety lock
Press the Start/Stop button in after
^
the programme has started.
Options
Activate safety lock
Back # ,
^ Press the X button until Activate
safety lock is highlighted and confirm
by pressing the OK button.
The following will appear in the display:
0 Locked
The safety lock is now activated. It is deactivated automatically at the end of the programme.
To deactivate the safety lock
^
Press the Start/Stop button.
The following will appear in the display:
Deactivate safety lock
^
Press the OK button. The following will appear in the display:
1 Unlocked
;
36
Detergent
The correct detergent
All modern detergents produced for automatic washing machines are suitable.
Use dispensing aids, e.g. balls, if these are supplied with the detergent. Tablets are suitable for full loads, but note that it may be impractical to reduce tablets for smaller loads. Some tablets do not dissolve as rapidly as others, and may not be suitable for programmes with short durations.
Do not use biological detergents on silk as the enzymes may damage the silk. Instructions for use and recommended dosage amounts are given on the detergent packaging.
See “Optional accessories” at the end of this booklet for details of Miele branded care products including detergents and fabric conditioner.
1)
Liquid detergent For programmes with a pre-wash you will need to purchase a special container from the Miele Spare Parts Department which sits in the main wash compartment j. Add liquid detergent to this container for the main wash and to compartment i for the pre-wash
2)
Use powder detergent
* Specialist detergent
Detergent designed specifically for the wash programme or type of fabric.
** Only use proofing agents containing fluorochemical compounds which are
stated by the manufacturer as being "suitable for use on membrane textiles". Do not use proofing agents which contain paraffin. Add proofing agents to compartment §.
37
Detergent
Universal
detergent
Detergent
for
coloureds
Detergent
for
delicates
Specialist
detergent*
Proofing
agent**
Fabric
conditioner
Cottons X X X
Minimum iron X X X
Delicates X X X X Woollens / ––– X–X Silks / –––X–X
Express 20
Hygiene
1)
2)
XX– ––X
X–– ––X
Automatic plus X X X
Shirts X X X
1)
Denim
Dark garments
Sportswear
Trainers
Outerwear
1)
1)
1)
XXX ––X
1)
XXX ––X
XX– X– –
–X– –––
––XX––
Proofing X
Soft toys
1)
–XX––X
First wash X X X
Pillows
Curtains
1)
2)
XXX X– –
XX– X– –
Starch X
38
Detergent
The right amount to dispense will depend on the following:
The soiling level of the load
Lightly soiled No visible dirt or stains. Possibly slight body odour.
Normally soiled Visibly dirty and/or just a few slight stains.
Heavily soiled Visible dirt and stains and/or dried on soiling.
– The quantity of the laundry (add the
recommended amount of detergent)
– The water hardness level.
Check with your local water supplier if you do not know the hardness level in your area.
Water softeners
A water softener can be used to cut down on the use of detergents in hard water areas. Dispense according to the amount specified on the packaging. First add detergent and then the water softener.
Miele branded water softening tablets are available from the Miele Spare Parts Department or via the internet on www.miele-shop.com.
Use a quantity of detergent as for soft water.
Washing with several components
If you wash using several components (e.g. special application detergents), we recommend always dispensing the agents into compartment j in the following order:
1. Detergent
2. Water softeners
3. Stain remover
This way the agents are distributed more evenly.
39
Detergent
Fabric conditioners and liquid starch
Fabric conditioners make garments soft to handle and help prevent static cling when tumble drying.
Starch stiffens and gives body to items of laundry, e.g. shirts, tablecloths and bed linen.
Automatic dispensing of fabric conditioner or liquid starch to laundry at the end of a programme
^
Add the fabric conditioner or liquid starch to compartment §. Do not
exceed the maximum level mark.
It will be dispensed automatically in the last rinse. At the end of the programme a small amount of water remains in the fabric conditioner compartment §.
If starching frequently, thoroughly clean the dispenser compartment, especially the siphon tube and fabric conditioner channel, regularly. See "Cleaning the detergent dispenser drawer". Do not use powder starch formulations or viscious liquid starch in the § compartment as it will clog up.
Adding fabric conditioner or starch separately
Dispense in accordance with
^
manufacturer's instructions on the packaging.
^ Dispense liquids into the §
compartment and powder or viscous formulations into the i compartment.
^ Turn the programme selector to
Further programmes/Settings 4 and select the Starch programme.
^ Select a spin speed or the Rinse hold
extra option.
^
Press the Start/Stop button.
Colour run and dye removers/ dyes
^
Do not use removers in this machine.
^
Dyes suitable for use in domestic washing machines can be used. However, please note that the salt used in the dyeing process can cause corrosion to stainless steel components in the machine if you dye frequently. Follow the manufacturer's instructions carefully.
colour run or dye
40
A range of Miele branded CareCollection products are avaialble to order from Miele. See "Optional accessories".
Cleaning the drum (Hygiene info)
Washing at low temperatures and/or using liquid detergent can cause bacteria and unpleasant smells to build up in the machine. In order to clean the drum and also to prevent unpleasant smells building up, run a Cottons 75°C programme with powder detergent once a month or when the
message appears in the display.
info
Hygiene
External casing and fascia panel
,
Disconnect the machine from the mains electricity supply and withdraw the plug from the socket before cleaning the machine.
Cleaning and care
Do not use solvents, abrasive
,
cleaners, glass cleaners or multi-purpose cleaning agents. These might damage plastic surfaces and other components because of the chemicals they contain.
Cleaning the detergent dispenser drawer
The pre-wash and main wash compartments of the detergent dispensing drawer are self-cleaning. For hygiene reasons, clean the entire drawer at regular intervals.
,
The machine must not be hosed down.
^
Clean the casing with a mild non-abrasive cleaning agent or soap and water using a well wrung-out cloth. Wipe dry with a soft cloth.
^
Stainless steel surfaces can be cleaned with a proprietary stainless steel cleaning agent, following the manufacturer's instructions on the packaging.
^
Pull out the detergent dispenser drawer until a resistance is felt. Press down the release catch and at the same time pull the drawer right out of the machine.
^
Clean the drawer with warm water.
41
Cleaning and care
Clean the siphon.
^
1. Remove the siphon from
compartment § and rinse under warm running water. Clean the siphon tube in the same way.
2. Replace the siphon.
If starching frequently, thoroughly clean the siphon and siphon tube regularly. A build-up of starch will cause them to get clogged.
Cleaning the detergent dispenser drawer housing
^ Use a bottle brush to remove
detergent residues and limescale from the jets inside the detergent dispenser drawer housing.
42
Cleaning and care
Cleaning the water inlet filters
The washing machine has two filters to protect the inlet valves.
These filters should be checked every six months or so, or more often if there are frequent interruptions to the water supply.
To clean the filter in the union in the open end of the inlet hose:
First turn off the stopcock.
^
Unscrew the threaded union
^
connecting the free end of the inlet hose to the stopcock.
To clean the filter in the water inlet valve:
Using pliers, carefully loosen the
^
ribbed plastic nut on the inlet valve and unscrew.
^ Use pointed nose pliers to withdraw
the plastic filter by the bar (see illustration). Clean, put back and secure.
The two filters must be put back in place after cleaning.
^
Remove rubber seal 1 from the recess.
^
Using pointed pliers, take hold of plastic filter bar 2, remove the filter and clean it.
^
Put the filter and seal back in the reverse order and reconnect the hose.
^
Turn on the stopcock and check the connection is watertight. If it leaks, tighten the connection.
43
Problem solving guide
With the help of the following notes, minor faults in the performance of the machine, some of which may result from incorrect operation, can be put right without contacting the Service Department.
Repair work to electrical appliances should only be carried out by a
,
suitably qualified person in strict accordance with current local and national safety regulations. Repairs and other work by unqualified persons could be dangerous. The manufacturer cannot be held liable for unauthorised work.
The programme does not start
Problem Possible cause Remedy
The display remains dark and the programme selector is not lit up.
You are asked to enter a code.
The display is dark. The display has
There is no power to the machine.
Access via a code has been activated.
switched off automatically to save energy (Standby mode).
Check whether – the mains plug is plugged
in and switched on.
– the fuse or circuit breaker
has tripped.
Enter the code and confirm the entry. Deactivate the code if you do not wish this message to appear in the display the next time the machine is switched on.
Press a button. Standby comes to an end.
44
Problem solving guide
One of the following fault messages appears in the display
Fault message Possible cause Remedy
Fault
2
2
L ;
1)
Water intake Open stopcock
Fault Check drainage system
Waterproof system activated Close the stopcock
Technical fault xxx Call Service
To switch off the fault message: Switch the machine off with the K button.
The water inlet is blocked or restricted.
The water outlet is
blocked or restricted.
– The drain hose
has been fixed too high.
The water protection system has reacted.
There is a fault. Start the programme
Check whether
the stopcock is
opened properly. the inlet hose is kinked.
the water pressure is
too low.
Clean the drain filter
and the drain pump. The maximum delivery
head is 1 m.
– Close the stopcock. – Call the Service
Department.
again. If the fault message appears again, contact the Service Department.
1)
45
Problem solving guide
The following fault messages appear in the display at the end of the programme
Fault message Possible cause Remedy
Check detergent
Hygiene information.
Excessive foam has built up during washing.
A programme using a temperature above 60°C has not been run for a long time.
Use less detergent next time and follow the manufacturer's instructions on dosage given on the packaging.
In order to prevent bacteria and unpleasant smells building up in the machine, run a Cottons 75°C programme using powder detergent.
46
Problem solving guide
Problems with the load size indicator or calibrating to zero
Problem Possible cause Remedy
To recalibrate the sensor to the
The display indicates a load of
<25% or no
load size is indicated when the drum is full.
The display indicates a load of
75% or 100% when
25%, 50%,
the drum is empty.
The fault message:
Zero setting not possible. Open the door
appears in the display.
There was already laundry in the drum when the machine was switched on. This has decalibrated the sensor from the zero setting.
The load size sensor has been decalibrated from the zero setting.
The drum door is closed.
^
zero setting:
Remove the laundry from the
drum. Switch off the washing
machine and leave the door open.
Switch on the washing
machine.
– Turn the programme selector
to Cottons.
– Press and hold the Load/
Detergent button pressed in until the following message appears in the display:
Zero setting OK.
Rotate the drum once. If the display still indicates a load of
25%, 50%, 75% or 100%,
recalibrate the sensor to zero again (see above section).
Open the drum door.
Switch off the washing machine and leave the door open.
Switch on the washing machine.
Try and recalibrate to zero again.
47
Problem solving guide
General problems
Problem Possible cause Remedy
The machine shakes during the spin cycle.
The laundry has not been spun properly and is still wet.
The laundry has not been spun satisfactorily.
The pump makes strange noises.
There is a lot of detergent residue in the detergent drawer.
Fabric conditioner is not completely dispensed or too much water remains in the § compartment.
The display is in a different language.
When laundry is dry it feels hard to the touch.
The machine feet are not level.
The machine detected an imbalance during the final spin and reduced the spin speed automatically.
The spin speed selected was too low.
This is not a fault! These noises occur at the end of a pump sequence as a normal part of the operation.
The water pressure is too low.
Powder detergent used with water softeners can be sticky.
The siphon tube is not correctly positioned, or is clogged up.
A different language has been selected in Settings
Language
Too vigorous wash action.
Not enough detergent used.
No fabric conditioner used.
Level the machine (see "Installation and connection").
Include both large and small items in the load as this will give better distribution.
Select a higher spin speed next time.
– Clean the water inlet
filter.
– Select Water plus.
Add washing powder and then add the water softener.
Clean the siphon, (see “Cleaning and care ­Cleaning the detergent dispenser drawer”).
Set the language you want. The flag symbol
!.
will guide you.
Programme in gentle action and more water.
Increase detergent dose to prevent limescale build up in laundry.
Use fabric conditioner in last rinse.
48
Problem solving guide
An unsatisfactory wash result
Problem Possible cause Remedy
Liquid detergent does not give the required result.
Grey, greasy particles cling to washed laundry.
A stale smell is in the drum and on laundry.
White residues which look like powder detergent are seen on dark textiles after washing.
Clothes are coming out creased.
Liquid detergents usually contain no bleaching agents. They do not remove fruit, coffee and tea stains.
Insufficient amounts of detergent were used to break down the particles of grease in heavily soiled laundry.
Low temperature washing.
The detergent contained compounds (zeolites) to aid water softening which are not soluble in water. They have ended up on the laundry.
The machine was overloaded.
The wrong programme was used.
Use a general purpose
detergent containing a bleaching agent.
Pour stain removers into
compartment j of the dispenser drawer and liquid detergent into a dispenser ball.
Never put stain removers and
liquid detergent together in the dispenser drawer.
– Use more detergent. – Before washing the next load
run a Cottons 75°C programme with powder detergent but without a load.
– Before washing the next load
run a Cottons 75°C programme with powder detergent but without a load.
Try and brush off the residues with a soft brush once the laundry is dry.
Wash dark textiles using a detergent which contains no zeolites. Liquid detergents usually contain no zeolites.
Use the Dark garments programme.
Reduce quantity of clothes in drum.
Check care labels and the programme chart.
Use easy iron conditioners.
49
Problem solving guide
The door will not open
Possible cause Remedy
The machine is not connected to the electricity supply and/or is not switched on.
The safety lock has been activated.
Access via a code has been activated.
Power cut. Open the drum door as described in the next
The door was not correctly engaged.
There is still water in the drum and the machine is unable to drain.
For safety reasons the drum door cannot be opened if the suds temperature is higher than 55°C.
Insert the plug in the socket and switch on, and/or switch the machine on with the K button.
Deactivate the safety lock as described in "Changing the programme sequence - Safety lock".
Deactivate the code as described in "Settings menu".
section.
Press hard against the lock side of the drum door and then press the Door button.
Clean the drain filter and drain pump as described in the next section.
50
Problem solving guide
Opening the drum door in the event of a blocked drain outlet and/or power failure
Switch the washing machine off.
^
There is a lever behind the detergent drawer fascia panel.
^ Remove the lever.
Blocked drain outlet
If the drain outlet is blocked, up to 25 litres of water will be retained in the machine.
Caution: if laundry has been
,
washed at a high temperature, water draining out of the machine will still be hot. Danger of scalding!
Procedure for draining the machine
Place a suitable container under the
^
access flap.
When draining water from the machine, do not unscrew the drain filter completely or take it right out.
^
Use it to open the access flap.
^
Slowly and carefully unscrew the drain filter to let the water out.
If you need to interrupt the flow of water:
^
Tighten the drain filter back up again.
51
Problem solving guide
Once the flow of water ceases:
Remove the drain filter completely.
^
^ Clean it thoroughly.
Make sure the drain filter is
,
securely tightened. Otherwise there is a risk of water leakage during use.
To avoid loss of detergent, pour approx. 2 litres of water into the detergent dispenser drawer after cleaning the drain filter. Excess water will be pumped out automatically before the next wash programme.
Opening the drum door
Always make sure that the drum
,
is stationary before reaching into the machine to remove laundry. Reaching into a moving drum is extremely dangerous.
^
Remove any foreign objects (e.g. buttons, coins, etc.) and fluff from the filter housing. Turn the impeller by hand to check that it rotates freely. Any foreign object causing an obstruction should be removed.
^
Put the drain filter back in place and secure.
52
^
Pull the emergency release downwards (see illustration). The drum door will open.
After sales service
In the event of any faults which you cannot remedy yourself, please contact:
your Miele Dealer or
Miele (see back cover for contact
details).
When contacting your Dealer or Miele, please quote the model and serial number of your machine, both of which are shown on the data plate visible above the porthole glass when the door is open.
Future updates (PC)
The indicator light marked PC is the interface used by Miele service technicians during servicing work for testing purposes and for updating the machine's programme data.
Guarantee
For information on the appliance guarantee specific to your country please contact Miele. See back cover for contact details.
In the U.K. your appliance is guaranteed for 2 years from the date of purchase. However, you must activate your cover by calling 0845 365 6640 or registering online at www.miele.co.uk.
Optional spare parts and accessories
Optional spare parts and accessories for this washing machine are available from your Miele Dealer, the Miele Spare Parts Department or via the internet at www.miele-shop.com.
N.B. A call-out charge will be applied for service visits where the problem could have been resolved as described in these instructions.
Please note that telephone calls may be monitored and recorded for training purposes.
53
Installation and connection
Front view
a Inlet hose (tested to withstand
pressure of at least 7,000 kPa)
b Electricity supply cable
c - f Flexible drain hose (with
detachable swivel elbow)
g Control panel
54
h Detergent dispenser drawer
i Drum door
j Access to drain filter, drain pump
and emergency release
k Handle recesses for moving the
machine
l Four height adjustable feet
Rear view
Installation and connection
a Protruding lid for holding when
moving the machine
b Electricity supply cable
c Inlet hose (tested to withstand
pressure of at least 7,000 kPa)
d Drain hose
e Transport clip for inlet and drain
hoses
f Safety cap for transit bars
g Transport clip for inlet and drain
hoses and for storing transit bars when not in use.
55
Installation and connection
Installation surface
A concrete floor is the most suitable installation surface for a washing machine, being far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface.
Please note:
The machine must be level and
^
securely positioned.
To avoid vibrations during spinning,
^
the machine should not be installed on soft floor coverings.
If installing on a wooden joist floor:
^ We recommend a plywood base (at
least 59x52x3 cm). The base should span several joists and be bolted to the joists and not only to the floorboards. Check for the presence of pipes and cables first.
If possible, install the machine in a corner, as this is usually the most stable part of the floor.
Transporting the washing machine to its installation site
To manoeuvre the machine out of its packing case to its installation site, hold it by the edge of the lid where it protrudes to the rear of the machine as well as by the handle recesses at the front.
Ensure that the machine feet and
,
the floor are dry to prevent the machine from slipping during the spin cycle.
Removing the transit bars
,
If the machine is installed on a raised plinth, it has to be secured against slippage during spin using retaining clips (available from the Miele Spare Parts Dept). Otherwise there is the danger of the machine moving and falling off the plinth.
56
^
To remove the left and right covers
1. Pull on the attached stopper,
2. then use a screwdriver to release the
catch at the top.
Installation and connection
Using the spanner supplied, turn the
^
left-hand transit bar 90°, then
^
withdraw the transit bar.
Turn the right-hand transit bar 90°,
^
then
^
withdraw the transit bar.
57
Installation and connection
To avoid the risk of injury the
,
holes for the transit bars must be covered after the transit bars have been removed.
^ Plug the holes with the plastic caps
as illustrated.
Secure the transit bars to the back of
^
the washing machine. Make sure that the top catch is located above the holder.
The machine must not be moved
,
without the transit bars in place. Store them as shown or keep them in a safe place for future use. They must be re-fitted if the machine is to be moved again (e.g. when moving house).
58
Re-fitting the transit bars
Re-fitting is carried out by reversing the procedure.
Levelling the machine
The machine must stand perfectly level on all four feet to ensure safe and proper operation.
Incorrect installation may increase electricity and water consumption and may cause the machine to move about.
Screwing out and adjusting the feet
The four adjustable screw feet are used to level the machine. All four feet are screwed in when the machine is delivered.
Installation and connection
Use a spirit level to check the
^
machine is standing level.
^ Hold foot 1 securely with a pipe
wrench. Turn counternut 2 again using the spanner supplied until it sits firmly up against the housing.
,
All four counternuts must be firmly up against the housing. Please also check this for the feet which did not need adjustment. Otherwise there is the danger of the machine moving about.
^
Using the spanner supplied turn counternut 2 in a clockwise direction. Then turn counternut 2 together with foot 1 to unscrew.
59
Installation and connection
The fitting of building-under kits* and stacking kits* must only be undertaken by qualified and competent persons, in accordance with the instructions supplied with the kit.
Building under a continuous worktop/in a kitchen run
If you wish to push your machine under a worktop and there is space to do this without removing the lid, the conversion kit is not necessary. Otherwise the conversion kit is essential.
– A special building-under conversion
kit* is required. To ensure electrical safety, the washing machine lid must be replaced by the cover plate supplied with the conversion kit.
Washer and Dryer stack
A Miele tumble dryer can be stacked with the washing machine. A "WTV" stacking kit* is necessary.
Please note:
– For installation under a work surface
900/910 mm from the floor, a raising kit* is required.
Connections for electricity, water and drainage should be installed in such a way that they remain accessible when the machine is in place.
Fitting instructions are supplied with the conversion kit.
All parts marked* are available from your Dealer, the Miele Spare Parts Department or via the internet at www.miele-shop.com.
60
a Safety distance to wall:
at least 2 cm
b Height:
Stacking kit with pull-out shelf: approx. 169 cm Stacking kit without pull-out shelf: approx. 170 cm
The Miele water protection system
The Miele water protection system protects the washing machine from water damage.
The system consists of three main components:
1) the inlet hose
2) the electronic unit and the washing machine housing
3) the drain hose
1) Inlet hose
The inlet hose can withstand pressure of more than 7,000 kPa.
2) Electronic unit and washing machine housing
– Sump
Installation and connection
Overflow protection
This prevents the washing machine taking in too much water. If the water level exceeds a certain level, the drain pump switches in and pumps the excess water away.
3) Drain hose
The drain hose is protected by a ventilation system which prevents the washing machine from being emptied completely.
Any leaking water is collected in a sump in the base of the machine. A float switches off the safety valves, preventing any more water flowing into the machine and water in the suds container is pumped away.
61
Installation and connection
Connection to the water supply
The machine should be connected to a mains water supply in accordance with local and national safety regulations. The German authorities do not require it to have a non-return valve as the washing machine has been designed to comply with DIN regulations.
The machine is designed to operate with a flow pressure of between 100 kPa and 1,000 kPa. If it is higher than 1,000 kPa it is essential to fit a pressure reducing valve.
Connection to the mains water supply should incorporate a mains stopcock
3
with
/4" thread. The stopcock should
be fitted by a qualified plumber.
,
The connection point is subject to mains water pressure. Turn on the stopcock slowly and check for leaks. Correct the position of the washer and union if appropriate.
In order to protect the water inlet valve, the two dirt filters - one in the open end of the inlet hose, one at the inlet point in the machine - must not be removed.
Extension hose
Longer hoses 2.5 or 4.0 m in length
are available from your Miele dealer or the Miele Spare Parts Department as optional extras.
The washing machine is not suitable for connection to a hot water supply.
Maintenance and care
Only use a genuine Miele hose should you ever need a replacement or extension. These are tested to withstand pressure of at least 7,000 kPa.
62
Installation and connection
Connection to the drainage system
The machine drains via a drain pump with a delivery head of 1 metre*. The drain hose must not be kinked as this restricts drainage. The swivel elbow at the end of the hose can be turned in either direction, or can be detached if required, with a sharp twist and pull.
If required, the drain hose can be extended to a length of 5 m. The necessary parts can purchased from the Miele Spare Parts Department or your Miele dealer.
* For a delivery head of more than 1 m (up to a max. of 1.8 m) a replacement drain pump will need to be fitted. Please contact the Miele Spare Parts Department or your Miele Dealer.
Drain hose connection:
1. Direct into a sink or basin:
Please note the following:
Hook the hose over the edge and secure.
Please note:
a Adapter
b Nut
c Hose clip
d End of the hose
^ Fit adapter a to the sink drain outlet
using nut b.
^ Attach the end of the hose d to
adapter a.
^
Use a screwdriver to tighten hose clip c up close to the nut.
Make sure that the water can drain away freely without hindrance. Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine.
2. Connected securely to a plastic
drain pipe with a rubber nipple. There is no need to use a non-return valve.
3. Connected securely to a standpipe.
4. Connected securely to a floor gully.
63
Installation and connection
Electrical connection U.K.
All electrical work should be carried out by a suitably qualified and competent person, in strict accordance with current national and local safety regulations (BS 7671 in the UK).
Ensure power is not supplied to the appliance until after installation work has been carried out.
The appliance is supplied with a mains cable with moulded plug ready for connection to a 230-240V mains supply.
Please ensure the connection data quoted on the data plate match the household mains supply.
Connection should be made via a suitable switched socket which is easily accessible after installation.
For extra safety it is advisable to protect the machine with a suitable residual current device (RCD). Contact a qualified electrician for advice.
Non-rewireable plugs BS 1363
The fuse cover must be refitted when changing the fuse, and if the fuse cover is lost, the plug must not be used until a suitable replacement is obtained. The colour of the correct replacement cover is that of the coloured insert in the base of the plug, or the colour that is embossed in words on the base of the plug (as applicable to the design of plug fitted).
Replacement fuses should be ASTA approved to BS 1362 and have the correct rating. Replacement fuses and fuse covers may be purchased from your local electrical supplier.
WARNING: THIS APPLIANCE MUST BE EARTHED
Do not connect via an extension lead. Extension leads do not guarantee the required safety of the appliance (e.g. danger of overheating).
64
Consumption data
Load Consumption data
Energy Water Duration
in kWh in litres Short Normal
Cottons 95°C 8.0 kg 2.30 64 2 h 29 min
Minimum iron 40°C
Delicates 30°C 2.0 kg 0.38 69 46 min 56 min Woollens / 30°C 2.0 kg 0.23 39 39 min Silks / 30°C 1.0 kg 0.25 39 36 min
Express 20 40°C 3.5 kg 0.32 30 20 min
Hygiene 60°C 7.0 kg 1.70 80 2 h 40 min
Automatic plus 40°C 5.0 kg 0.52 62 1 h 27 min
Shirts 60°C 2.0 kg 0.95 59 1 h 01 min 1 h 11 min
Denim 40°C 3.0 kg 0.52 52 48 min 58 min
Dark garments 40°C 3.0 kg 0.58 55 1 h 05 min 1 h 15 min
Sportswear 40°C 3.0 kg 0.50 40 1 h 07 min
Trainers 40°C 1.5 kg 0.46 40 57 min
Outerwear 40°C 2.5 kg 0.45 55 51 min 1 h 02 min
Proofing 40°C 2.5 kg 0.35 12 39 min
Soft toys 30°C 1.0 kg 0.25 45 52 min
First wash 30°C 3.0 kg 0.25 42 1 h 00 min
Pillows 60°C 1.0 kg 0.90 44 1 h 17 min
Curtains 40°C 2.0 kg 0.45 38 52 min
1)
60°C
60°C 4.0 kg 0.76 47 2 h 29 min
40°C
40°C
8.0 kg 0.91 64 2 h 59 min
1)
8.0 kg 0.85 75 2 h 34 min
2)
4.0 kg 0.66 47 1 h 10 min
1)
3.5 kg 0.50 50 1 h 41 min
Notes for test institutes:
1)
EN 60456 test programme
2)
Short programme for test institutes; the Short extra option must be selected.
Consumption data can vary from the nominal values given depending on water pressure, water hardness, water inlet temperature, room temperature, type and volume of load, fluctuations in the electricity supply and any extra options selected.
65
Technical data
Height 850 mm
Width 595 mm
Depth 615 mm
Depth with door open 993 mm
Height for building under 820 mm
Width for building under 600 mm
Depth for building under 600 mm
Weight 98 kg
Capacity 8 kg dry laundry
Voltage See data plate
Connected load See data plate / plug
Fuse rating See data plate
Consumption data See "Consumption data"
Water flow pressure minimum 100 kPa (1 bar)
Water flow pressure maximum 1000 kPa (10 bar)
Inlet hose length 1.60 m
Drain hose length 1.50 m
Mains connection cable length 1.60 m
Delivery head max. 1.00 m
Maximum drainage length 5.00 m
LEDs Class 1
Test certificates awarded See data plate
66
The Settings menu can be used to alter the machine's electronics to suit changing requirements. Settings can be altered at any time.
To open the Settings menu
Switch on the washing machine.
^
Turn the programme selector to
^
Further programmes/Settings 4. The following will appear in the display:
Further programmes
Settings !
Dark garments ,
;
^ Confirm the selection of the
highlighted Settings
! option by
pressing the OK button.
To select a setting
^ Press the X or Y button to scroll
through the options until the setting you want is highlighted and confirm your selection by pressing the OK button.
To close the Settings menu
Settings menu
Language !
The display can be set to appear in one of several different languages.
You can change the language via the Language sub-menu.
The flag after the word Language acts as a guide to prevent a language which will not be understood from being set.
A tick L will appear beside the language selected to show that it has been set.
Time
First select either a 24 hour or 12 hour clock. Then set the current time of day.
Clock format
^ Use the X or Y button to highlight the
clock format you want and confirm your selection with the OK button.
Set the time of day
^
Select Set the time of day sub-menu. Use the X or Y button to set the time and confirm your selection with the OK button.
^
Select Back
# or wait for approx. 15
seconds and the display will return to the programme menu automatically.
67
Settings menu
Gentle action
Activating gentle action reduces the drum action and is suitable for washing slightly soiled items more gently. It should be activated for garments with a single bar under the care label and for articles which feel too hard after they have been dried.
Gentle action can be activated for the Cottons and the Minimum iron programmes.
The machine is delivered with the Gentle action setting deactivated.
The option which is currently set will have a tick L beside it.
Longer pre-wash Cottons
The pre-wash for the Cottons programme can be extended by 6, 9 or 12 minutes.
Suds cooling
When this is activated, additional water flows into the drum at the end of the main wash to cool the suds down. Hot suds can damage plastic drainage pipes.
Suds cooling takes place when temperatures of 95°C and 75°C are selected.
Suds cooling should be activated:
to prevent the danger of scalding if
the drain hose is hooked over the edge of a sink or basin.
– where the drainage pipes do not
comply with DIN 1986.
The machine is delivered with Suds cooling deactivated.
The option which is currently set will have a tick L beside it.
The default setting for the pre-wash is 25 minutes.
If you require a longer pre-wash, it can be extended.
The option which is currently set will have a tick L beside it.
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Settings menu
Lock code
The code prevents the washing machine being used without your knowledge.
When the code has been activated, you have to enter a code after switching the washing machine on. Otherwise the washing machine cannot be operated.
To activate the lock code
Lock code
Activate
Back #
^ Press the OK button.
The display will now request that a code is entered. The code is 125 and cannot be altered.
To enter the lock code
Lock code
The following will appear in the display:
0 Lock code activated
Once the washing machine is switched off, it can only be used again if the lock code is entered.
To use the washing machine when the lock code is activated
When the washing machine is switched on again, the display will request the code.
^ Enter code 125 as described above
and confirm the entry.
The washing machine is now unlocked and ready for use.
To deactivate the lock code
Proceed as for activating the lock code.
0 00
^
Use the Y or X button to enter the first number. Confirm your selection of this number by pressing the OK button. Now enter the second number.
^
Repeat the process until all three numbers have been entered and confirm your entry of the last number by pressing the OK button.
69
Settings menu
Temperature unit
You can chose for the temperature to be displayed in °C/Celsius or °F/Fahrenheit.
The option which is currently set will have a tick L beside it.
Buzzer
When the buzzer function has been activated, an audible tone sounds at the end of a programme or when Rinse hold is reached.
You can select one of two volumes or switch the buzzer off.
Off
(The machine is delivered with this option selected.)
The buzzer is switched off.
Normal
Keypad tone
An audible tone sounds each time a button is pressed.
The machine is delivered with the keypad tone switched off.
The option which is currently set will have a tick L beside it.
Brightness
There are ten different display brightness settings.
The machine is delivered with the display brightness on setting 5.
The brightness will change as soon as a different setting is chosen.
Contrast
There are ten different display contrast settings.
The buzzer sounds at the end of a programme or when Rinse hold is reached.
Loud
The buzzer sounds at maximum volume (Loud) at the end of a programme or when Rinse hold is reached.
The option which is currently set will have a tick L beside it.
70
The machine is delivered with the display contrast on setting 5.
The contrast will change as soon as a different setting is chosen.
Settings menu
Standby display
To save energy, the display goes out and the indicator light for the Start/ Stop button starts flashing slowly.
The display will always go out,
if a programme is not selected within
10 minutes of the washing machine being switched on.
10 minutes after the end of a
programme.
Pressing one of the buttons switches the display back on again.
You can also choose whether you want the display to go out 10 minutes after a programme has started or to remain visible throughout the programme.
On
The standby function is activated. The display will go out 10 minutes after a programme has started.
Not in current prog.
Memory
If an extra option has been selected for a programme, or the recommended temperature or spin speed has been altered, the machine will store the changes in memory at the start of a programme.
When this programme is chosen again these settings will appear in the display.
The machine is delivered with the memory function deactivated.
Anti-crease
Anti-crease helps prevent creasing if laundry is not normally removed immediately after the end of a programme.
The drum will turn at intervals for up to 30 minutes after the programme has finished. The door can be opened and items removed at any time during the anti-crease phase.
(the machine is delivered with this option selected)
The standby function is deactivated. The display will remain visible during a programme.
On
(the machine is delivered with this option selected)
Anti-crease is activated.
Off
Anti-crease is deactivated.
71
Optional accessories
Miele washing machines offer perfect care for your laundry and feature a wide range of special programmes designed to suit the fabric being washed. Miele have also developed a range of specialist CareCollection detergents and conditioning products to offer you a complete package for cleaning and caring for your laundry.
The Miele CareCollection detergents and conditioning products are listed below. You can order these and many other useful products via the internet at:
All the products can also be ordered via the Miele Customer Contact Centre (see back cover for contact details).
CareCollection
Miele specialist detergents
"Outdoor wear"
This specialist detergent will clean your water-repellent outerwear with care.
"Sportswear"
The Miele Sportswear detergent is designed to clean sportswear and remove odours whilst taking care of the special microfibres used in these garments.
"Down Items"
This special-purpose detergent contains a mild tenside and has been specially formulated to keep down-filled items supple and to give them bounce.
Miele proofing agent
This special finishing agent reproofs garments against wind and water and provides a dirt-repellent finish whilst retaining elasticity and breathability.
72
Optional accessories
"UltraWhite" detergent
This multi-purpose powder detergent has excellent stain removal properties and is suitable for white and light coloured laundry as well as heavily soiled coloured items.
"UltraColor" detergent for coloured garments
This liquid detergent is particularly suitable for cleaning coloured and dark garments. The special formulation offers effective stain removal, even at low temperatures, while helping to prevent colours fading.
Liquid detergent "For Delicates"
This liquid detergent is ideal for the gentle treatment of delicate fabrics, such as wool and silk. Its special formulation cleans effectively at temperatures as low as 20°C, while protecting the colour of your delicate garments.
Fabric conditioner
The Miele fabric conditioner will give your laundry a fresh, natural fragrance. It makes garments soft to handle and prevents static build-up during tumble drying.
737475
Alteration rights reserved/3711/W 5962
M.-Nr. 09 187 980 / 00
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