To prevent accidents
and machine damage,
read these instructions
before
installation and use.M.-Nr. 09 037 500
HS12
en, fr, es - US, CA, MX
Only Miele dustbags, filters and accessories with
the "Original Miele" logo can be used with this
vacuum. Only then can the suction power of the
vacuum cleaner reach its optimum potential creating
the best possible cleaning results.
USE OF NON-MIELE COMPONENTS MAY VOID
THE WARRANTY.
The use of dustbags made of paper or a similar
,
material, or dustbags with a cardboard retaining plate
can lead to serious damage to the vacuum cleaner
and may void the warranty, just as with the use of
dustbags without the "Original Miele" logo.
The "Original Miele" Logo will appear on the
packaging or directly on the dustbag.
Purchasing new dustbags and filters
Original Miele dustbags and filters can be purchased
from an authorized Miele vacuum dealer or by visiting the
Miele store at www.mieleusa.com.
When using an electrical appliance, basic precautions should always be followed,
including the following:
READ ALL INSTRUCTIONS BEFORE
USING THIS APPLIANCE
To reduce the risk of electric shock,
~
this appliance has a polarized plug
WARNING-
To reduce the risk of fire,
electric shock or injury:
Before Using
Check the voltage rating of the
~
vacuum cleaner before connecting the
power cord to an electrical outlet. Your
power source should correspond with
the voltage rating plate located on the
underside of the vacuum. Use only
household AC outlets. Never use DC
power sources. If you are not sure of
your home’s voltage supply, consult a
qualified electrician. Connecting the
vacuum cleaner to a higher voltage
may result in damage to the vacuum
cleaner or injury.
(one blade is wider than the other.) This
plug will fit in a polarized outlet only one
way. If the plug does not fit fully in the
outlet, reverse the plug. If it still does
not fit, contact a qualified electrician to
install the proper outlet. Do not alter the
plug in any way.
A damaged vacuum cleaner can be
~
dangerous. Check the packaging,
vacuum cleaner and accessories for
any signs of damage. Do not use a
damaged appliance.
Do not use with a damaged cord or
~
plug. If the appliance is not working as
it should, has been dropped, damaged,
left outdoors or submerged in water,
bring it to a service center.
The electrical outlet must be fitted
~
with a 15 A fuse.
4
IMPORTANT SAFETY INSTRUCTIONS
Use
Do not use on people or animals.
~
Do not use outdoors or on wet
~
surfaces. Only dry surfaces should be
vacuumed.
Use only as described in this
~
manual. Use only Miele recommended
accessories described in this manual.
This appliance is intended strictly for
~
household use only.
Do not allow the vacuum cleaner to
~
be used as a toy. Close attention is
necessary when used near children.
Never use the vacuum cleaner
~
without the dustbag or filters in place.
Otherwise, it could be damaged.
If the dustbag is not inserted , the
~
dust compartment lid will not close. Do
not force it shut.
Do not leave the vacuum plugged
~
in. Unplug it from the outlet when not in
use and before servicing.
On the underside of the vacuum
~
hand piece is a metal insert designed
to absorb static electricity. Please make
certain that your hand remains around
this metal insert when vacuuming.
Persons who lack physical, sensory,
~
or mental capabilities or experience
with the machine should not use it
without supervision or instruction by a
responsible person.
Unwind the cord completely to aid
~
the vacuum in dissipating heat.
This vacuum should not be used to
~
entrap or retain any hazardous
materials.
Do not use the vacuum cleaner to
~
pick up liquids or damp dirt. This could
impair the electrical safety of the
vacuum cleaner. Wait for freshly
shampooed carpets to dry.
Do not vacuum anything that is
~
burning or smoking such as cigarettes,
matches or hot ashes. The vacuum
could catch fire.
Do not vacuum toner dust. Toner,
~
such as that used in printers and
photocopiers can conduct electricity.
Do not use the vacuum to pick up
~
any flammable or combustible liquids
such as gasoline or use in areas where
they may be present.
Do not vacuum up items which are
~
heavy, hard or have sharp edges. They
could cause a blockage and damage
the appliance.
Do not pull or carry by the cord, use
~
the cord as a handle, close a door on
the cord, or pull the cord around sharp
edges or corners. Do not run the
appliance over the cord. Keep the
cord away from heated surfaces.
Do not unplug by pulling the cord.
~
To unplug grasp the plug, not the cord.
Do not handle the plug or vacuum
~
with wet hands.
5
IMPORTANT SAFETY INSTRUCTIONS
Keep hair, loose clothing, fingers,
~
and all parts of body away from
openings and moving parts.
Do not place anything into the
~
openings of the vacuum. Do not use if
any openings are blocked; keep them
free of dust, lint, hair or anything that
may reduce air flow.
To avoid risk of injury while
~
vacuuming, do not reach into the
moving beater bar of the Powerbrush.
Danger of injury.
This appliance is equipped with a
~
power cord reel. Hold the plug when
rewinding onto cord reel. Do not allow
plug to whip when rewinding.
Turn off all controls before
~
unplugging.
Use caution when vacuuming on
~
stairs.
Floor attachments, accessories and
~
wands must not be used at head level
to avoid injuries to the eyes and ears.
Using accessories
The socket on the vacuum cleaner is
~
only to be used with the Miele
Powerbrush.
Unplug the vacuum when changing
~
accessories, especially when using the
Powerbrush.
The Miele Powerbrush is a
~
motor-driven accessory for use only
with Miele vacuum cleaners. The
vacuum must not be used with another
manufacturer's Powerbrush.
Do not use the vacuum without an
~
accessory attached. The rim could be
damaged and injuries could result from
sharp edges.
Miele dustbags are disposable and
~
intended to be used only once. Do not
attempt to reuse them. An over stuffed
dustbag will reduce the efficiency of the
vacuum cleaner.
Only use genuine Miele dustbags
~
with the Miele quality signet and
original Miele filters and accessories.
Only then will the manufacturer
guarantee its safety.
Always turn off this appliance before
~
connecting or disconnecting motorized
nozzle.
6
IMPORTANT SAFETY INSTRUCTIONS
Cleaning, maintenance and
repairs
Turn the vacuum cleaner off after
~
each use and before every cleaning /
maintenance. Pull the plug from the
outlet.
Never submerge the vacuum
~
cleaner in water. Clean only with a dry
cloth or slightly damp cloth when
disconnected from the mains supply. If
moisture gets into the appliance there
is a risk of electrical shock.
Monitor the dustbag change
~
indicator and inspect all filters regularly.
For best performance, the dustbag and
filters should be replaced when
necessary. A full bag or blocked filter
will reduce the vacuum cleaners'
suction power. A temperature limiter
automatically switches the vacuum
cleaner off if it gets too hot, see
"Maintenance and Care - What if the
vacuum turns off automatically?".
Disposing of an old appliance
Before discarding an old vacuum
~
cleaner, please cut off the power cord,
and render the plug useless. Ensure
the appliance presents no danger to
children while being stored for disposal
SAVE THESE
INSTRUCTIONS
Repairs during the warranty period
~
should only be performed by an
authorized service agent in accordance
with national and local safety
regulations. Unauthorized repairs could
cause injury or machine damage and
may void the warranty.
7
Guide to the vacuum cleaner
8
Guide to the vacuum cleaner
a Hand piece
b Air inlet valve
c Lock release button
d Telescopic wand
e Hose connector
f Telescopic wand release button
g Dust compartment lid release
h Suction power selector
i Floor brush *
j Carrying handle
k Socket for Powerbrush
l Dustbag
m Dust compartment filter (pre-motor filter)
n Exhaust filter
o On/Off s foot switch
p Park-System
q Power cord
r Cord rewind switch
s Airflow indicator
t Accessory clip with three tools
u Suction hose
The features marked * may vary or not be available on your model.
Optional accessories are available from your Miele dealer or Miele.com
9
Before using the vacuum cleaner
Connecting the hose a
Insert the hose connector in the
^
suction socket until it clicks into
place.
Disconnecting the hose b
Press the release buttons at the sides
^
of the hose connector and lift the
hose from the socket.
Connecting the hand piece and
wand
^ Insert the hand piece into the wand
until it clicks into place. Use the inlet
guides to direct insertion.
Releasing the hand grip
^ Press the lock release button and pull
the hand piece away from the wand.
Adjusting the telescopic wand
One part of the telescopic wand is fitted
inside the other and can be adjusted to
your height for comfortable vacuum
cleaning.
^
Press the telescopic wand release
button to release the tubes and
adjust to the desired height.
10
Before using the vacuum cleaner
Using the standard floor brush
(depending on model)
Observe the cleaning instructions of
the floor manufacturer.
The floor brush is suitable for cleaning
carpets, rugs, carpeted stairs and hard
surfaces that are not susceptible to
scratching.
Connecting the floor brush
Place the floor brush into a the
^
suction hose and twist until it clicks
into place.
^ To separate the parts b, press the
lock release button and pull apart.
Adjusting the floor brush c
For vacuuming carpets and rugs, lower
the tool by:
^
pressing the foot switch marked ö
or %.
For cleaning smooth floors, raise the
tool by:
^
pressing the foot switch marked ä
or ).
Floor brush
^
For safety, when vacuuming stairs it
is best to start at the bottom and
move upwards.
11
Using the included accessories
The following accessories are included:
a Dust brush with natural bristles
b Upholstery tool
c Crevice nozzle
d Accessory clip for the included
accessories
Position the accessories as indicated.
Accessory clip
^ Press the accessory clip either above
the hose connector or below the
suction hose. Be sure it clicks into
place.
12
Using the included accessories
Attaching the floor tool/brush
Insert the wand into the floor brush
^
and twist until it locks with a click.
To release the floor brush from the
^
telescopic wand, press the locking
button (see arrow) and pull the wand
out of the floor brush.
Observe the cleaning instructions of
the floor manufacturer.
SBB 300-3 Floor brush
(depending on model)
The floor brush is suitable for cleaning
all hard flooring.
Floor brush Parquet-3
(depending on model)
Special brush with natural bristles
intended for cleaning parquet and
laminate floors, especially those
susceptible to scratching.
The parquet floor brush can be cleaned
with the vacuum cleaner using the
crevice nozzle if necessary.
13
Operation
Power cord
Unwind the cord completely to
,
aid the vacuum in dissipating heat.
Do not pull or carry by the cord, use
the cord as a handle, close a door
on the cord, or pull the cord around
sharp edges or corners. Do not run
the appliance over the cord. Keep
the cord away from heated surfaces.
Do not unplug by pulling the cord.
To unplug grasp the plug, not the
cord.
This appliance is equipped with a
power cord reel. Hold the plug when
rewinding onto cord reel. Do not
allow plug to whip when rewinding.
Unwinding
^ Hold the plug and pull a out the
power cord.
,
To reduce the risk of electric
shock, the vacuum has a polarized
plug (one blade is wider than the
other). This plug will fit in a polarized
outlet only one way. If the plug does
not fit fully in the outlet, contact a
qualified electrician. Do not alter the
plug in any way.
Danger of overheating and damage.
Rewinding
^
Unplug the vacuum from the outlet.
^
Press the rewind switch - the power
cord will rewind automatically b.
Hold the plug so that it does not whip
around when rewinding.
14
Turning the vacuum On/Off
Press the On/Off foot switch s.
^
To prevent static electricity your
,
hand must touch the metal inlay on the
underside of the vacuum hand piece.
Be certain to continuously touch this
inlay when vacuuming fine dust, flour
or sawdust as these materials are more
likely to create a static discharge. To
further prevent static discharge, pull
the vacuum along by the hose with one
hand while continuing to hold the hand
piece in the other hand.
Operation
15
Operation
Adjusting the suction
You can adjust the suction power to suit
the type of flooring. By reducing the
suction power the floor brush can be
pushed easier.
The symbols on the controls indicate
the type of use the settings are suitable
for:
(lightly soiled textured carpets
)textured hard flooring, and for
intensive cleaning of carpets
^ Turn the suction power selector to the
desired setting.
Opening the air inlet valve
The air inlet valve can be opened to
quickly reduce the suction power of the
tool being used, e.g. when moving from
a carpet to an area rug.
^
Open the air inlet valve far enough to
reduce the suction power.
Opening the air inlet valve reduces the
power to the tool being used.
16
Park-System
(Cannot be used with the Powerbrush
SEB 228 / EB03.)
The Park system allows you to
conveniently park the wand and floor
brush on the vacuum cleaner during
brief pauses.
Insert the lower clip on the floor brush
^
into the slot on the end of the vacuum
cleaner from above.
Transport and storage
^ For easier transportation and storage
stand the vacuum cleaner vertically.
^ Insert the parking clip attachment on
the floor brush into the parking slot
from above (does not apply to
Powerbrush SEB 228 / EB03).
Transport and storage
^
To save space, completely collapse
the tubes in the telescopic wand.
17
Maintenance and care
Turn off and unplug the vacuum
,
cleaner before performing any
maintenance work.
The Miele filter system consists of the
following three components.
Dustbag
–
Exhaust filter
–
Dust compartment filter
–
Each of these components must be
changed periodically to maintain the
vacuum cleaner’s efficiency.
Only use Miele dustbags, filters and
accessories with the "Original Miele"
logo. Only then can the suction
power of the vacuum cleaner reach
its optimum potential creating the
best possible cleaning results.
Purchasing new dustbags and
filters
Original Miele dustbags and filters can
be purchased from an authorized Miele
vacuum dealer or by visiting the Miele
store at http://store.miele.com.
Which dustbags and filters are
the right ones?
This vacuum cleaner uses Original
Miele dustbags Type G/N and an
Original Miele filters, the "Original Miele"
Logo will appear on the packaging or
directly on the dustbag.
,
The use of dustbags made of
paper or a similar material, or
dustbags with a cardboard retaining
plate can lead to serious damage to
the vacuum cleaner and possibly
voiding the warranty, just as with the
use of dustbags without the "Original
Miele" logo.
18
An "Air clean" exhaust filter and a dust
compartment filter are supplied with
every box of Miele dustbags.
If you would like to purchase additional
Miele filters separately, contact your
vacuum dealer or Miele, please quote
the model number of your Miele
vacuum cleaner to ensure correct parts
are ordered. These parts are also
available to order from the online Miele
store.
The exhaust filter supplied with the
vacuum cleaner can be exchanged
with another type of Original Miele filter
(see "Exchanging exhaust filters").
When to change the dustbag
Change the dustbag when the colored
marker in the airflow indicator fills the
display.
Miele dustbags are disposable and
made to be used only once. Do not
attempt to reuse.
Checking the airflow indicator
Attach the floor brush to the vacuum
^
cleaner. Perform this test with the
floor brush only, since other
attachments can affect the function of
the airflow indicator.
^ Turn the vacuum cleaner on and
select the highest power setting.
^ Lift the floor brush slightly off the
floor. If the marker completely fills the
indicator window, the dustbag needs
to be changed.
Maintenance and care
How the airflow indicator works
The airflow indicator is designed to
show when the bag is full of common
household dust and measures the
amount of air flow through the dustbag.
Normal household dust is a mixture of
dust, hair, carpet fluff, threads, sand,
etc.
However, if fine dust, such as drill dust,
sand, plaster or flour is vacuumed, the
pores of the dustbag may become
blocked. The marker will indicate that
the bag is "full" even when it is not. The
dustbag should be changed as the
suction power is greatly reduced.
If the bag is bulging with pet fur, hair,
carpet fluff, etc. the indicator may not
register "full". This is because the air
flow of the dustbag may still be high
enough not to activate the marker to
show maximum. The dustbag should
still be changed.
19
Maintenance and care
Replacing the dustbag
Open the dust compartment lid and
^
raise until it clicks into place.
The dustbag has a closing flap which
closes automatically when the dust
compartment lid is raised to prevent
any dust from escaping.
Grasp the finger grip and pull a the
^
dustbag out of the holder.
^ Insert b the new dustbag as far as it
will go into the dustbag holder. Do
not unfold the dustbag when taking it
out of the box.
^ Unfold the dustbag in the dust
compartment.
^
Push the dust compartment lid
closed until it clicks into place. Take
care not to jam the dustbag in the lid.
,
An empty-operation-barrier
blocks the dust compartment lid
from closing if no dustbag is
inserted. Do not force it closed.
20
When to change the dust
compartment filter (Pre-motor
filter)
Change the filter each time you open a
new box of genuine Miele dustbags. A
dust compartment filter is supplied with
each box.
Replacing the dust
compartment filter (Pre-motor
filter)
Open the dust compartment lid.
^
^ Open the filter frame, remove the old
filter, and insert a new filter.
^ Close the filter frame.
^ Close the dust compartment lid.
When to replace the Air Clean
exhaust filter
Maintenance and care
Each time a new box of Miele dustbags
is opened, this filter should be
changed. A new Air Clean exhaust filter
is included in every box of Miele
dustbags.
Replacing the Air Clean filter
Do not use more than one filter at a
time.
^
Open the dust compartment lid.
^
Open the filter frame until it clicks,
grasp the clean corner (see arrow)
and remove the used filter a.
^
Insert the new filter b.
^
Close the filter frame.
^
Close the dust compartment lid.
21
Maintenance and care
Exchanging exhaust filters
Depending on the model, there may
also be an Active HEPA exhaust filter
included which can be used instead of
the standard Air Clean exhaust filter.
In order to use the Active HEPA filter
the Air Clean filter and filter frame must
be removed.
When to change the Active
HEPA exhaust filter
Change this filter approximately once a
year. You can make a note of the date
directly on the exhaust filter.
Replacing the Active HEPA
exhaust filter
^ Open the dust compartment lid.
^ Remove the used exhaust filter a.
^ Insert a new filter b.
^ Close the dust compartment lid.
22
When to change the thread
catcher on the standard floor
brush
(depending on model)
The thread catcher on the floor brush
should be replaced as soon as they
appear worn.
Changing the thread catcher
Some models may include one of the
following floor heads:
Floor brush SBD 350-3 or AIRTEQ
^ Using a knife or similar object, lift the
thread catcher out of the slot by the
red marking on the side a.
^ Insert a new thread catcher into the
slots b.
Maintenance and care
New thread catcher pads can be
purchased from any authorized
Miele vacuum dealer or Miele.
23
Cleaning and care
Turn off the vacuum and unplug
,
it from the outlet before performing
any maintenance work.
Vacuum cleaner and accessories
The vacuum cleaner and other plastic
accessories can be cleaned with a
damp cloth or a cleaner suitable for
plastics.
Do not use abrasive, glass or all
,
purpose cleaners! They will damage
the surface.
Dust compartment
The dust compartment can, if
necessary, be cleaned using a dry
cloth, dusting brush or a second
vacuum to remove any dust.
Monitor the airflow indicator and
inspect all filters regularly. Clean or
replace them when necessary
according to these Operating
Instructions.
,
Do not submerge the vacuum in
water. If moisture gets into the
appliance there is the risk of an
electric shock.
24
Turn off and unplug the vacuum
,
cleaner before performing any
maintenance work.
What if the vacuum turns off
automatically?
The vacuum has overheated. The
temperature limiter automatically turns
the vacuum off.
This can occur if, for instance, large
articles block the suction tube or when
the filter bag is full or contains particles
of fine dust. A heavily soiled exhaust or
dust compartment filter can also be the
cause of overheating. Turn the vacuum
off s and pull the plug from the outlet.
Check for any blockages and allow the
vacuum to cool for 30 minutes.
Frequently asked questions
25
Optional accessories
Powerbrush
Observe the cleaning instructions of
the floor manufacturer.
The Powerbrush can only be used with
models containing a Powerbrush
socket, see "Guide to the Vacuum
Cleaner".
Powerbrush SEB 228 (EB03) /
SEB 217-3 (EB02)
The Powerbrush is particularly suitable
for cleaning and restoring crushed
carpet pile of wall to wall carpeting and
floor coverings subject to hard wear,
especially in high traffic areas.
The Powerbrush can also be used on
smooth floor surfaces.
In order to use the Powerbrush with this
vacuum you will also need:
– Electro telescopic wand SET 220
– Electro suction hose SES 116.
26
Optional accessories
Turbobrush Turbo Comfort - 3
The Turbobrush is intended for
cleaning short to medium pile
carpeting. It is mechanically driven by
the suction power of the vacuum. In
addition to dust particles it also
removes stubbornly adhered threads,
hairs, fluff, etc.
Observe the cleaning instructions of
the floor manufacturer.
Hand Turbobrush Turbo Mini
The Hand Turbobrush is intended for
vacuuming upholstery, mattresses, car
seats, carpeted stairs and other areas
inaccessible with the standard
Turbobrush.
Floor brush Hardfloor - 3
To vacuum sturdy hard floors, e.g. tiles
and stone floors.
Floor brush Parquet Twister
For cleaning all hard flooring,
e.g. parquet and tiles. Especially
suitable for vacuuming niches and tight
spaces.
Floor brush Parquet Twister XL
This floor brush is 3 ½" (90 mm) wider
than the Parquet Twister floor brush
and has a swivel joint making it ideal for
cleaning larger floor areas.
Universal brush
For dusting books, shelves, etc.
Flexible crevice tool SFD 20
22" (560 mm)
Extra large tool for vacuuming difficult
to reach areas.
Floor brush Parquet - 3
Special brush with natural bristles
intended for cleaning parquet and
laminate floors, especially those
susceptible to scratching.
The parquet floor brush can be cleaned
with the vacuum cleaner using the
crevice nozzle if necessary.
27
Technical Service
After sales service
In the event of a fault which you cannot
fix yourself please contact the Miele
Service Department at the phone
number listed on the back of this
booklet.
Please quote the model type of your
^
appliance.
This can be found on the data plate on
the bottom of the vacuum.
28
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