Maxdata 500 user manual

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MAXDA T A PLA TINUM SERVER Mainboard

Users’ Manual

MAXDATA PLATINUM Server Mainboard Manual

Contents

1 Description.......................................................................................................9

Server Board Features ............................................................................................................. 9

Back Panel Connectors.......................................................................................................... 10

Server Board Connector and Component Locations ..............................................................11

Processor...........................................................................................................................11

ServerWorks ServerSet III LE Chipset................................................................................... 12

CNB30LE .......................................................................................................................... 12

CSB5................................................................................................................................. 12

Super I/O ............................................................................................................................... 13

Serial Ports ........................................................................................................................ 13

Parallel Port ....................................................................................................................... 13

Floppy Port ........................................................................................................................ 13

Keyboard and Mouse Connectors..................................................................................... 13

Memory ................................................................................................................................. 13

PCI I/O Subsystem ................................................................................................................ 14

64-bit/66 MHz PCI Subsystem.......................................................................................... 14

32-bit/33 MHz PCI Subsystem.......................................................................................... 14

Video Controller ..................................................................................................................... 15

Network Interface Controller (NIC) ....................................................................................... 15

Supported Network Features............................................................................................ 16

Keyboard and Mouse............................................................................................................. 16

ACPI ................................................................................................................................. 16

AC Link Mode........................................................................................................................ 17

Wake On LAN........................................................................................................................ 17

Security ................................................................................................................................. 17

Password Protection ......................................................................................................... 18

Hot Key Activation............................................................................................................. 18

Password Clear Jumper .................................................................................................... 18

Floppy Write Protection..................................................................................................... 1 8

Secure Boot Mode (Unattended Start) ............................................................................. 19

Fixed Disk Boot Sector Write Protect................................................................................ 19

Power Switch Mask .......................................................................................................... 19

2 Configuration Software and Utilities ..........................................................21

Hot Keys ................................................................................................................................ 21

Power-On Self Test (POST)..................................................................................................... 21

Using BIOS Setup Utility ....................................................................................................... 22

If You Cannot Access Setup ................................................................................................... 22

Starting Setup........................................................................................................................ 22

Setup Menus ......................................................................................................................... 22

Menu Selection Bar ............................................................................................................... 24

Main Menu........................................................................................................................ 25

Advanced Menu................................................................................................................ 26

Security Menu .................................................................................................................. 30

System Hardware Menu ................................................................................................... 31

Boot Menu........................................................................................................................ 31

Exit Menu.......................................................................................................................... 32

Upgrading the BIOS............................................................................................................... 33

Preparing for the Upgrade................................................................................................. 33

Recording the Current BIOS Settings ............................................................................... 33

Obtaining the Upgrade Utility ........................................................................................... 33

MAXDATA PLATINUM Server Mainboard Manual

Creating a Bootable Diskette ............................................................................................ 33

Creating the BIOS Upgrade Diskette ................................................................................ 34

Upgrading the BIOS.......................................................................................................... 34

Recovering the BIOS......................................................................................................... 34

Changing the BIOS Language........................................................................................... 36

Hardware Monitoring.............................................................................................................36

3 Server Board Installation..............................................................................37

Tools and Supplies Needed ................................................................................................... 37

Before You Begin ................................................................................................................... 37

Emissions Disclaimer........................................................................................................ 37

Safety Cautions.................................................................................................................37

Safety and Regulatory Compliance................................................................................... 38

Minimum Hardware Requirements....................................................................................... 38

Processor.......................................................................................................................... 38

Memory ............................................................................................................................ 38

Power Supply ....................................................................................................................38

Installation Notes................................................................................................................... 38

Installation Procedures .......................................................................................................... 39

Install the Front Panel USB Port Filler.................................................................................... 39

Removing the Bezel .......................................................................................................... 39

Inserting the Front Panel USB Port Filler........................................................................... 39

Replacing the Front Panel Cable............................................................................................ 40

Removing the Existing Front Panel Cable ......................................................................... 40

Installing the Front Panel Cable......................................................................................... 41

Installing the I/O Shield ......................................................................................................... 42

Installing the Processor(s) .....................................................................................................42

Installing Memory.................................................................................................................. 46

Configuring Chassis Standoffs .............................................................................................. 47

Installing Rubber Bumpers .................................................................................................... 48

Installing the Server Board .................................................................................................... 49

Placing the Server Board into the Chassis........................................................................ 49

Attaching the Server Board ............................................................................................... 50

Making Connections to the Server Board......................................................................... 50

Cable Routing ........................................................................................................................ 51

IDE Cables ........................................................................................................................ 51

Floppy Drive Cable............................................................................................................ 51

Finishing Up........................................................................................................................... 52

4 Upgrading ......................................................................................................53

Tools and Supplies Needed ................................................................................................... 53

Cautions................................................................................................................................. 53

Memory ................................................................................................................................. 54

Processors............................................................................................................................. 55

Adding or Replacing a Processor ...................................................................................... 55

Removing a Processor...................................................................................................... 58

Replacing the Back up Battery .......................................................................................... 58

5 Solving Problems ..........................................................................................61

Resetting the System ............................................................................................................61

Initial System Startup............................................................................................................. 61

Checklist ........................................................................................................................... 61

Running New Application Software....................................................................................... 62

Checklist ........................................................................................................................... 62

Contents

After the System Has Been Running Correctly ..................................................................... 62

Checklist ........................................................................................................................... 62

More Problem Solving Procedures........................................................................................ 63

Preparing the System for Diagnostic Testing .................................................................... 63

Verifying Proper Operation of Key System Lights ............................................................. 63

Confirming Loading of the Operating System................................................................... 63

Specific Problems and Corrective Actions............................................................................. 64

Power Light Does Not Light.............................................................................................. 64

No Characters Appear on Screen...................................................................................... 64

Characters Are Distorted or Incorrect............................................................................... 65

System Cooling Fans Do Not Rotate Properly .................................................................. 65

Diskette Drive Activity Light Does Not Light..................................................................... 65

Hard Disk Drive Activity Light Does Not Light .................................................................. 66

CD-ROM Drive Activity Light Does Not Light ................................................................... 66

Cannot Connect to a Server.............................................................................................. 66

Problems with Network.................................................................................................... 66

PCI Installation Tips ...........................................................................................................67

Problems with Application Software................................................................................. 67

Bootable CD-ROM Is Not Detected.................................................................................. 67

6 Technical Reference.......................................................................................69

Configuration Jumpers .......................................................................................................... 69

Front Panel Header ................................................................................................................ 70

7 Regulatory and Integration Information .....................................................71

Product Regulatory Compliance ............................................................................................ 71

Product Saf ety Compliance............................................................................................... 71

Product EMC Compliance................................................................................................. 71

Product Regulatory Compliance Markings........................................................................ 71

Electromagnetic Compatibility Notices ................................................................................. 72

FCC (USA)......................................................................................................................... 72

Europe (CE Declaration of Conformity)............................................................................. 72

MAXDATA PLATINUM Server Mainboard Manual

Figures

1. Back Panel Connectors ................................................................................................... 10

2. Server Board Connector and Component Locations........................................................11

3. Removing the Bezel ........................................................................................................ 39

4. Inserting the Front Panel USB Port Filler......................................................................... 40

5. Removing the Front Panel Cable..................................................................................... 40

6. Installing the Front Panel Cable....................................................................................... 41

7. Installing the I/O Shield ................................................................................................... 42

8. Lifting the Locking Bar ..................................................................................................... 43

9. Inserting the Processor................................................................................................... 43

10. Attaching the Heat Sink and Retention Clip .................................................................... 44

11. Locking the Heat Sink Retention Clip.............................................................................. 44

12. Attaching the Heat Sink Fan............................................................................................ 45

13. Installing Memory ........................................................................................................... 46

14. Configuring Chassis Standoffs ........................................................................................ 47

15. Installing Rubber Bumpers.............................................................................................. 48

16. Installing the Server Board.............................................................................................. 49

17. Placing the Server Board in the Chassis ......................................................................... 49

18. Attaching the Server Board ............................................................................................. 50

19. Making Connections to the Server Board ....................................................................... 50

20. Routing IDE Cables ......................................................................................................... 51

21. Routing the Floppy Drive Cable....................................................................................... 51

22. Making Back Panel Connections ..................................................................................... 52

23. Installing DIMMs.............................................................................................................54

24. Lifting the Locking Bar..................................................................................................... 56

25. Inserting the Processor ................................................................................................... 56

26. Attaching the Heat Sink Retention Clip ........................................................................... 57

27. Locking the Heat Sink Retention Clip.............................................................................. 57

28. Attaching the Heat Sink Fan............................................................................................ 58

29. Replacing the Backup Battery ......................................................................................... 59

30. Configuration Jumper Location....................................................................................... 69

31. Front Panel Header Connection Location........................................................................ 70

Contents

Tables

1. Server Board Features ...................................................................................................... 9

2. Standard VGA Modes ...................................................................................................... 15

3. Security Operation Summary.......................................................................................... 17

4. Configuration Utilities...................................................................................................... 21

5. Hot Keys.......................................................................................................................... 21

6. Keyboard Commands...................................................................................................... 23

7. On-Screen Options ......................................................................................................... 23

8. Menu Selection Bar......................................................................................................... 24

9. Main Menu Selections .................................................................................................... 25

10. Primary/Secondary, Master/Slave Submenu Selections ................................................. 26

11. Advanced Menu Selections ............................................................................................ 26

12. Advanced Submenu Selections ...................................................................................... 27

13. Memory Reconfiguration Submenu Selections .............................................................. 27

14. CPU Reconfiguration Submenu Selections..................................................................... 27

15. Peripheral Configuration Submenu Selections................................................................ 28

16. PCI Device Submenu Selections..................................................................................... 29

17. Option ROM Submenu Selections.................................................................................. 29

18. Numlock Submenu Selections ........................................................................................ 29

19. Security Menu Selections............................................................................................... 30

20. Secure Mode Submenu Selections ................................................................................ 31

21. Secure Mode Submenu Selections ................................................................................ 31

22. Wake On Event Submenu Selections ............................................................................. 31

23. Boot Device Priority Submenu Selections ...................................................................... 32

24. Hard Drive Submenu Selections ..................................................................................... 32

25. Removable Devices Submenu Selections....................................................................... 32

26. Exit Menu Selections ...................................................................................................... 32

27. Monitored Headers and Sensors .................................................................................... 36

28. Configuration Jumper (JP5)............................................................................................. 69

29. Front Panel Header Connection Descriptions ................................................................. 70

MAXDATA PLATINUM Server Mainboard Manual

1 Descr iption

Server Board Features

The MAXD A TA PLATINUM 500 server board off ers a “flat” design, with the processors and memory subsystems residing on the board. The server board supports dual-processor operation with Intel® Pentium® III processors and the ServerWorks ServerSet III LE chipset. The board contains embedded devices for video, network, IDE, and pro vides basic monitoring hardware and interrupt control for dual-processors and PC/AT compatible operation.

Table 1. Server Board Features

Feature Description

Processor Up to two identical Intel

PGA370 socket that use the Flip Chip Pin Grid Array (FC-PGA) package. Two embedded Voltage Regulating Modules (VRM) support the processors.

Chipset ServerWorks ServerSet III LE chipset:

•133-MHz Front Side Bus (FSB) Capability

• CNB30LE (North Bridge)

• CSB5 (South Bridge)

Memory • Dual Inline Memory Module (DIMM) Requirements: 3.3 V, registered ECC

DIMMs that are compliant with JEDEC PC133 specification

• DIMM Sockets: Four 72-bit, 168-pin, gold contact

• DIMMs Supported: 64, 128, 256, 512 MB, and 1GB (Min: 64 MB, Max: 4 GB)

• ECC single-bit correction, and multiple-bit detection

Video • Integrated onboard ATI Rage XL 64-bit SVGA video controller

• 8 MB SDRAM video memory

• SVGA video port BIOS 4 MB Flash device for system BIOS PCI bus Six standard PCI (PCI-33/32-bit) expansion slots for add-in boards

• Two 64-bit, 66-MHz, 3.3-V keyed PCI expansion slots

• Four 32-bit, 33-MHz, 5-V keyed PCI expansion slots Hard Disk Drive (HDD) • IDE: Primary and secondary, Ultra-ATA 100, maximum four Floppy Disk Drive 3.5-inch CD-ROM Drive E-IDE Network Integrated onboard Intel

Ethernet controller (Intel

System I/O Super I/O Controller (PC87417) that provides the following:

• PS/2-compatible keyboard and mouse ports, 6-pin DIN

• Advanced parallel port, supporting Enhanced Parallel Port (EPP) level 1.7

and 1.9, ECP, compatible 25-pin

• Two serial ports, 9-pin

• 10/100 BASE-TX, RJ-45 Ethernet port

• Two USB ports Power • Power/Sleep Switch with LED Indicator

• Wake on LAN (WOL)

• Wake on Ring (WOR) COM 1 only Security • BIOS password

• Keyboard password protection

• Floppy write-protect Form Factor Server ATX form factor, ATX 2.01 compliant I/O

Pentium® III (512 or 256 cache) processors for the

EtherExpress™ PRO100+ 10/100 megabit PCI

82559) with an RJ-45 Ethernet connector

MAXDATA PLATINUM Server Mainboard Manual

Back Panel Connectors

Figure 1. Back Panel Connectors

A. Serial port 1 connector (COM1) B. Serial port 2 connector (COM2) C. NMI (Non Maskable Interrupt) switch D. Keyboard connector E. Parallel port connector F. Mouse connector G. SVGA connector H. Network connector I. USB connectors (2)

Description

Server Board Connector and Component Locations

Figure 2. Server Board Connector and Component Locations

A. 33 MHz/32-bit PCI connectors M. Floppy drive connector (FDD) B. 66 MHz/64-bit PCI connectors N. Primary IDE connector (PRI_IDE) C. Primary processor connector (CPU1) O. Secondary IDE connector (SEC_IDE) D. Back panel connectors P. Fan 3 connector (J8) E. Primary processor heat sink fan connector (J10) Q. Fan 4 connector (J11) F. Fan 5 connector (J7) R. CSB5 (South Bridge) G. Fan 6 connector (J14) S. Front panel connector (FRONT_PANEL_HDR) H. Main power connector (Main Power) T. Configuration jumper block (JP5) I. Secondary processor (CPU2) U. HDD LED (J12) J. CNB30LE (North Bridge) V. Battery K. DIMM slots (DIMM1 - DIMM4) L. Secondary processor heat sink fan connector (J9)

Processor

The MAXDATA PLATINUM 500 server board accommodates one or two 1.0 GHz Intel Pentium® III processors with 256K cache support that are designed for the PG A370 soc k et. The PGA370 is a 370-pin zero-insertion force (ZIF) socket. The processor(s) interface with the system bus at 133 MHz.

MAXDATA PLATINUM Server Mainboard Manual

Dual Processor Operation The Intel

contains a local Intel Advanced P rogrammable Interrupt Controller (APIC) section f or interrupt handling. When two processors are installed, both processors must be of identical re vision, core voltage, and bus/core speeds.

Boxed Processor Fan Heat sink The boxed Intel

is installed, install and connect the fan heat sink to ensure optimal processor cooling. It is recommended that fan inlet air temperature should be belo w 45 °C (measured at 0.3 inc hes above the fan hub).

Pentium® III processor interface is multi-processor (MP)-ready. Each processor

Pentium® III processor is supplied with a fan heat sink. Af ter the processor

CAUTION

Clearance is required around the fan heat sink to ensure unimpeded airflow for proper cooling. Restricting the airflow through the processor heat sink can cause ov erheating and subsequent failure of the processor.

ServerWorks ServerSet III LE Chipset

The MAXD ATA PLATINUM 500 server includes a ServerWorks ServerSet III LE chipset that provides an integrated I/O bridge and memory controller, and a fle xible I/O subsystem core (PCI).

CNB30LE

The CNB30LE is responsible for:

• Accepting access requests from the host (processor) bus and for directing those accesses to memory or to one of the PCI buses

• Controlling data transfers to and from main memory

• Providing the interface for both the 64-bit/66-MHz, Revision 2.2-compliant PCI bus and the 32-bit/33-MHz, Revision 2.2-compliant PCI bus

CSB5

The CSB5 controller can be both a master and a target on the 32-bit/33-MHz PCI bus and has the following onboard components:

• USB controller

• IDE controller

• Advanced Configuration and Power Interface (ACPI) control registers and is responsible for many power management functions

Description

Super I/O

The National PC87417VUL Super I/O Plug-and-Play Compatible with ACPI-Compliant Controller/Extender is used on the MAXDATA PLATINUM 500 ser ver board. This device provides the system with:

• Real-time Clock (RTC)

• Two serial ports

• One parallel port

• Floppy disk controller (FDC)

• PS/2-compatible keyboard and mouse controller

• General purpose I/O pins

• Plug-and-Play functions

• A power management controller The MAXD A TA PLATINUM 500 server board provides the connector interface f or the floppy

disk drive, dual serial ports, parallel port, PS/2 mouse and the PS/2 keyboard.

Serial Ports

Two 9-pin D-Sub connectors are provided on the back panel f or serial port A and serial port B. Both ports are compatible with 16550A and 16450 modes. Each serial port can be set to one of four diff erent COM-x ports, and eac h can be enabled separately . When enabled, each port can be programmed to generate edge- or level-sensitive interrupts. When disabled, serial port interrupts are available to add-in cards.

P arallel Port

The MAXD A TA PLA TINUM 500 baseboard pro vides a 25-pin parallel port back panel connector . The Super I/O provides an IEEE 1284-compliant 25-pin bi-directional parallel port. BIOS programming of the Super I/O registers enables the parallel port and determines the port address and interrupt. When disabled, the interrupt is available to add-in cards.

Floppy Port

The floppy disk connector (FDC1) on the server board provides the interface to the floppy disk drive from the floppy disk controller.

Keyboard and Mouse Connectors

The separate keyboard and mouse connectors, f ound on the rear panel of the server board, are PS/2-compatible.

Memory

The MAXD A TA PLATINUM 500 server board contains four 168-pin DIMM soc k ets. Memory is partitioned as four banks of registered SDRAM DIMMs, eac h of whic h provides 72 bits of non-interleaved memory (64-bit main memory plus ECC).

The MAXDATA PLATINUM 500 server board supports up to four 3.3-V, registered ECC SDRAM DIMMs that are compliant with the JEDEC PC133 specification. A wide range of DIMM sizes are supported, including 64 MB, 1 28 MB, 256 MB, 51 2 MB , and 1 GB DIMMs. The minimum supported memory configuration is 64 MB, using one 64 MB DIMM. The maximum configurable memory size is 4 GB using four 1 GB DIMMs.

MAXDATA PLATINUM Server Mainboard Manual

CAUTION

The system will not operate properly if either PC1 00 DIMMs or non-ECC DIMMs are installed. DIMMs may be installed in one, two, three, or four DIMM slots and must be populated

starting with Slot 1 and filling the slots in consecutive order . Empty memory slots between DIMMs are not supported. Although the MAXD A T A PLA TINUM 500 server board architecture

allows the user to mix various siz es of DIMMS , Intel recommends that module and DRAM vendors not be mixed in the same server system.

✏ Note

Use DIMMs that have been tested for compatibility with the ser ver board. Contact your sales representative or dealer for a current list of approved memory modules.

PCI I/O Subsystem

The expansion capabilities of the MAXDATA PLATINUM 500 server board meet the needs of file and application servers for high performance I/O by pro viding two PCI bus segments in the form of one 64-bit/66 MHz bus segment and one 32-bit/33 MHz bus segment.

64-bit/66 MHz PCI Subsystem

The 64-bit/66 MHz PCI segment includes two 3.3-V keyed PCI expansion slots that can support 66 MHz, 64/32-bit cards or 33 MHz, 64/32-bit cards.

64-bit PCI features include:

• Bus speed up to 66 MHz

• 3.3 V signaling environment

• Burst transfers up to a peak of 528 Megabytes per second (MBps)

• 8-, 16-, 32-, or 64-bit data transfers

• Plug-and-Play ready

• Parity enabled

✏ Note

If you install a PCI 33 card into one of the PCI 66/64 connectors, the bus speed for both connectors will be lowered to 33 MHz.

32-bit/33 MHz PCI Subsystem

The 32-bit/33 MHz PCI includes the follo wing embedded de vices and connectors:

• Four 5 V keyed PCI expansion slots

• Integrated Intel (Intel®82559)

• Integrated ATI Rage XL video controller with 8 MB of onboard SDRAM

EtherExpress™ PRO100+ 10/100 megabit PCI Ethernet controller

• CSB5 South Bridge I/O APIC, IDE controller, USB controller , and po w er management.

Description

32-bit PCI features include:

• Bus speed up to 33 MHz

• 5-V signaling environment

• Burst transfers up to a peak of 132 MBps

• 8-, 16-, or 32-bit data transfers

• Plug-and-Play ready

• Parity enabled

Video Controller

The MAXD A T A PLATINUM 500 server board includes an A TI R age XL video controller , 8 MB video SDRAM, and support circuitry for an embedded SVGA video subsystem.

The SVGA subsystem supports a variety of modes: up to 1600 X 1200 resolution for CRT displays and up to 1024 x 768 resolution for TFT displays, and up to 16.7 million colors. The MAXDATA PLATINUM 50 0 server board provides a standard 15-pin VGA connector, and external video blanking logic for server management console redirection support.

Table 2. Standard VGA Modes

Resolution Max. Refresh Rate (Hz) Max. Colors

1280 x 1024 72 256 1600 x 1200 85 256 1024 x 768 10 0 65K 640 x 480 100 16.7 M 800 x 600 100 16.7 M

Network Interface Controller (NIC)

✏ Note

T o ensure EMC product regulation compliance, the end sy stem must be used with a shielded LAN cable.

The MAXDATA PLATINUM 500 server board includes a 10Base-T/100Base-TX network controller that is based on the Intel master, the 82559 can burst data at up to 132 MBps resulting in faster frame processing. Status LEDs are included on the external NIC connector.

The MAXDATA PLATINUM 500 server board provides the ability to disable the embedded NIC in the BIOS Setup option. When disabled it is not visible to the operating system.

82559 Fast Ethernet PCI Bus Controller. As a PCI bus

MAXDATA PLATINUM Server Mainboard Manual

Supported Network Features

The 82559 supports the follo wing features of the 82559 controller:

• Glueless 32-bit PCI Bus Master Interface (Direct Drive of Bus), compatible with PCI Bus Specification, revision 2.1 / 2.2

• Chained memory structure, with improved dynamic transmit chaining for enhanced performance

• Programmable transmit threshold for improved bus utilization

• Early receive interrupt for concur rent processing of receive data

• On-chip counters for network management

• Autodetect and autoswitching f or 10 or 100 Mbps network speeds

• Support for both 1 0 Mbps and 1 00 Mbps networks, full or half duplex-capable, with back-toback transmit at 100 Mbps

• Integrated physical interface to TX magnetics

• The magnetics component terminates the 100Base-TX connector interface. A flash device stores the network ID .

• Support for Wake-on-LAN (W OL)

Keyboard and Mouse

The ke yboard/mouse controller is PS/2-compatible. The server may be loc ked automatically if there is no keyboard or mouse activity for a predefined length of time. Once the inactivity (lockout) timer has expired, the keyboard and mouse do not respond until the previously stored password is entered.

ACPI

The Advance Configuration and Power Interface (ACPI)-aware operating system can place the system into a state where the hard drives spin-down, the system fans stop, and all processing is halted. In this state the power supply is still on and the processors still dissipate some power, such that the power supply fan and processor fans are still running.

Note: ACPI requires an operating system that supports this feature. The ACPI sleep states discussed below are defined as: s0: Normal running state s1: Processor sleep state. No content is lost in this state and the processor caches maintain

coherency . s4: Hibernate or Save to Disk. The memory and machine state are saved to disk. Pressing

the power button or another wakeup event restores the system state from the disk and resumes normal operation. This assumes that no hardware changes were made to the system while it was off.

s5: Soft off. Only the RTC section of the chip set is running in this state. The MAXD A T A PLA TINUM 500 server board supports sleep states s0, s1, s4, and s5. When

the server board is operating in ACPI mode, the OS retains control of the system and the OS policy determines the entry methods and wake-up sources for eac h sleep state – sleep entry and wake-up event capabilities are provided by the hardware but are enabled by the OS.

With future versions of Microsoft the system BIOS supports only sleep states s0, s1, and s5.

Windows® 9x and Windows® 2000 that support ACPI,

Description

CAUTION

The system is off only when the AC power is disconnected.

AC Link Mode

The A C link mode allo ws the system to monitor its A C input power so that if A C input pow er is lost and then restored, the system returns to one of the following pre-selected settings:

• Power On

• Last State (Factory Default Setting)

• Stay Off The AC link mode settings can be changed by running the BIOS Setup Utility.

Wake On LAN

Wake on LAN allows system power to be activated by way of a network or modem. If the system power is set to off, it can be turned on remotely by sending a specific packet from the main computer to the remote system.

✏ Note

The standard default value of the remote power-on function is “Disabled”. The Wake-onLAN / Ring function can be changed by setting the option to “Enabled” in the BIOS Setup Utility.

Security

The MAXDATA PLATINUM 500 BIOS provides a number of security features. This section describes the security features and their operation.

Table 3. Security Operation Summary

Mode Entry Method/ Event Entry Criteria BehaviorExit Criteria After Exit

Secure Mode

Secure

Boot

User

Password on boot

(AT

style).

Keyboard inactivity

timer. Runtime activation of KBC hot key.

Power On/Reset

User password enabled in Setup

User password and Secure

Boot enabled in Setup

User password set and password on

boot enabled

Floppy writes are disabled (if selected in

Setup). Except password, no mouse

or keyboard input is accepted.

Enter Secure Mode just before boot. (See above for Secure Mode behavior.)

System halts for User Password before booting. The system is not in secure mode. Except password, no mouse or keyboard input is accepted.

User password followed by [Enter]

Floppy writes are enabled. Keyboard and mouse inputs are accepted.

System attempts to boot normally.

System exits Secure Mode (see above for Secure Mode behavior.)

Power and

Reset switches are enabled. Keyboard and mouse inputs are accepted. The system boots normally. Boot sequence is determined by setup options.

MAXDATA PLATINUM Server Mainboard Manual

Passw or d Pr ot ection

The BIOS uses passwords to prevent unauthorized tampering with the system. Once secure mode is entered, access to the system is allow ed only after the correct password(s) has been entered. Both user and supervisor passwords are supported by the BIOS. The user password cannot be set unless a supervisor password has been set.

When set, a password can be cleared by changing it to a null string. Clearing the super visor password also clears the user password. Entering the user password permits modification of the time, date, language, user password, and password on boot set up fields; other set up fields can be modified only if the supervisor password is entered. The user password also allows the system to boot, if secure boot is enabled.

If a wrong password is entered three times in a row, the BIOS stops validating passwords and the BIOS security engine returns a failure for an y further password validation at tempt. If the user enters three wrong passwords in a row during the boot sequence (i.e., when entering Setup), the system is placed into a halt state. T his feature mak es is difficult to break the password b y the “trial and error” method.

Using Passwords If only the supervisor password is set, you:

• Must enter the supervisor password to enter BIOS Setup.

• Must enter the super visor password to boot the server if Password on Boot is enabled in the BIOS Setup.

• Must enter the supervisor password to exit secure mode.

If both passwords are set, you:

• May enter the user password to enter BIOS Setup. Ho wev er , you will not be able to c hange many of the options.

• Must enter the supervisor password if y ou want to enter BIOS Setup and ha ve access to all of the options.

• May enter either password to boot the server if Password on Boot is enabled in the BIOS Setup.

• May enter either password to exit secure mode.

Hot Key Activ ation

A hot key combination allo ws the user to activate secure mode immediately instead of w aiting for the inactivity time-out to expire. The hot key combination is configured through Set up, with the following k e y s are configurable as v alid hot keys: Ctrl-Alt <A-Z, 0-9>.

Passw or d Clear Jumper

If the user or supervisor password(s) is(are) lost or forgot ten, moving the password clear jumper into the “clear” position clears both passw ords. T he password clear jumper must be restored to its original position before a new passw ord(s) can be set. The password clear jumper is located on jumper block ‘JP5’ pins [3-4] on the MAXDATA PLATINUM 500 board.

Floppy Write Protection

When selected in Setup, the floppy write protection option blocks writes to the floppy disk when the system is in secure mode. Floppy write protection is in effect only while the system is in secure mode. When not in secure mode, write protection is disabled and the floppy disket te drive operates normally.

Description

Secure Boot Mode (Unattended Start)

The Secure Boot mode allo ws the system to boot and r un the operating system (OS) without requiring the user password, ev en if the user password is set. Howe ver , until the user password is entered, mouse and keyboard input is not accepted (e x cept f or passw ord entry). If Secure Boot is enabled, secure mode is enabled shortly before boot. T o prev ent unauthorized tampering with any option ROM based setup utilities, enable the ‘Option ROM Menu Mask’ setting in the security menu.

Using Secure Boot Configure and enable the secure boot mode. When secure mode is in effect:

• You can boot the ser ver and the operating system will run, but you must enter the user password to use the keyboard or mouse.

• You cannot turn off system po wer or reset the server from the front panel switches.

Secure mode has no effect on functions enabled via the Server Manager Module or power control via the real time clock.

Taking the server out of secure mode does not change the state of system pow er. That is, if you press and release the power switc h while secure mode is in ef f ect, the system will not be powered off when secure mode is later removed. However, if the front panel power switch remains depressed when secure mode is removed, the server will be powered off .

Fixed Disk Boot Sector Write Protect

The fixed disk write protect switc h is set to ‘Write P rotect’ to prevent writes to the fixed IDE disk boot sector . This feat ure works only with IDE driv es and only the boot sector is write protected.

Power Switch Mask

The power switch mask enables and disables the power switch f eat ure. If set to masked, the system power cannot be t urned of f with the power switc h af ter booting the OS. T ermination is also disabled. T ermination is a feature that terminates system po wer when the po w er switch is held down for more than f our seconds.

MAXDATA PLATINUM Server Mainboard Manual

2 Configuration Sof tware and Utilities

This c hapter describes the P o wer On Self Test (POST) and server configuration utilities. The table below briefly describes the utilities.

Table 4. Configuration Utilities

Utility Description and brief procedure

BIOS Setup If the system does not have a diskette drive, or the drive is disabled or

mis-configured, use Setup to enable it. Or, you can move the CMOS jumper on the server board from the default setting (Protect CMOS memory) to the Clear setting; this will allow most server configurations to boot. Then use the recovery disk to recover.

BIOS Upgrade Use to upgrade the BIOS. Utility

Hot Keys

Use the keyboard’s numeric pad to enter numbers and symbols.

Table 5. Hot Keys

To do this: Press these keys

Clear memory and reload the operating <Ctrl+Alt+Del> system-this is a system reset.

Secure your system immediately. The following keys are configurable as valid hot keys:

<Ctrl+Alt>+<A-Z, 0-9>. (Set your hot key combination with Setup.)

Power-On Self Test (POST)

Each time you turn on the system, POST starts running. POST checks the server board, processor, memor y, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test. The length of time needed to test memory depends on the amount of memory installed. POST is stored in flash memory.

1. Turn on your video monitor and server. After a few seconds POST begins to run.

2. After the memory test, these screen prompts and messages appear:

Press <F2> key if you want to run SETUP

If you do not press <F2> and do NOT have a device with an operating system loaded, the above message remains for a few seconds while the boot process continues, and the system beeps once. Then this message appears:

Operating system not found

3. Press <Esc> during POST to pop up a boot menu when POST finishes. F rom this menu you can choose the boot device or enter BIOS Setup.

After POST completes, the system beeps once. What appears on the screen after this depends on whether y ou have an operating system

loaded and if so, which one.

MAXDATA PLATINUM Server Mainboard Manual

If the system halts before POST completes running, it emits a beep code indicating a fatal system error that requires immediate at tention. If POST can displa y a message on the video display screen, it causes the speaker to beep twice as the message appears.

Note the screen display and write down the beep code you hear; this information is useful for your service representative. For a listing of beep codes and error messages that POST can generate, see the “Solving Problems” chapter in this manual.

Using BIOS Setup Utility

This section describes the BIOS Setup Utility options. Use Setup to change the ser ver configuration defaults. Y ou can r un Setup with or without an operating system being present.

If You Cannot Access Setup

If the diskette drive is misconfigured so that you cannot access it to run a utility from a disket te, y ou may need to clear CMOS memory. You will need to open the server, change a jumper setting, use Setup to check and set diskette drive options, and change the jumper back. For a step-by-step procedure, see Chapter 5, under the heading, “CMOS Jumper.”

Starting Setup

You can enter and start Setup under several conditions:

• When you turn on the server, after POST completes the memory test

• When you have moved the CMOS jumper on the server board to the “Clear CMOS” position (enabled)

In the conditions listed above, after rebooting, you will see this prompt:

Press <F2> to enter SETUP

In a condition when CMOS/NVRAM has been corrupted, y ou will see other prompts but not the <F2> prompt:

Warning: CMOS checksum invalid Warning: CMOS time and date not set

In this condition, the BIOS will load default values for CMOS and attempt to boot.

Setup Menus

Each Setup menu page contains a number of features. Except those used for information purposes, each feature is associated with a value field that contains user-selectable parameters. Parameters may be changed depending upon the securit y option chosen. If a value is not c hangeable due to insufficient security privileges (or other reasons), the f eature ’ s value field becomes inaccessible.

The bottom portion of the Setup screen provides a list of commands that are used for navigating the Setup utility.

Configuration Software and Utilities

Table 6. Keyboard Commands

Press Description

<F1> Help - Pressing F1 on any menu invokes the general Help window ℜ ♦ The left and right arrow keys are used to move between the major menu pages. The keys have

no affect if a submenu or pick list is displayed.

″ Select Item up - The up arrow is used to select the previous value in a menu item’s option list, or

a value field pick list. Pressing the Enter key activates the selected item.

 Select Item down - The down arrow is used to select the next value in a menu item’s option list,

or a value field pick list. Pressing the Enter key activates the selected item.

F5/- Change Value - The minus key or the F5 function key is used to change the value of the current

item to the previous value. This key scrolls through the values in the associated pick list without displaying the full list.

F6/+ Change Value - The plus key or the F6 function key is used to change the value of the current

menu item to the next value. This key scrolls through the values in the associated pick list without displaying the full list. On 106-key Japanese keyboards, the plus key has a different scan code than the plus key on the other keyboard, but it has the same effect.

<Enter> Execute Command - The Enter key is used to activate submenus when the selected feature is a

submenu, or to display a pick list if a selected feature has a value field, or to select a sub-field for multi-valued features like time and date. If a pick list is displayed, the Enter key will undo the pick list, and allow another selection in the parent menu.

<Esc> Exit - The ESC key provides a mechanism for backing out of any field. This key will undo the

pressing of the Enter key. When the ESC key is pressed while editing any field or selecting features of a menu, the parent menu is re-entered. When the ESC key is pressed in an submenu, the parent menu is re-entered. When the ESC key is pressed in any major menu, the exit confirmation window is displayed and the user is asked whether changes can be discarded.

<F9> Setup Defaults - Pressing F9 causes the following to appear: Setup Confirmation Load default

configuration now? are set to their default values. If “No” is selected and the Enter key is pressed, or if the ESC key is pressed, the user is returned to where they were before F9 was pressed without affecting any existing field values.

<F10> Save and Exit - Pressing F10 causes the following message to appear: Setup Confirmation

Save Configuration changes and exit now? pressed, all changes are saved and Setup is exited. If “No” is selected and the Enter key is pressed, or the ESC key is pressed, the user is returned to where they were before F10 was pressed without affecting any existing values.

[Yes] [No] If “Yes” is selected and the Enter key is pressed, all Setup fields

[Yes] [NO] If “Yes” is selected and the Enter key is

Table 7. On-Screen Options

When you see this: What it means

On screen, an option is shown but yo u cannot select it or move to that field.

On screen, the phrase Press Enter

ap p ea rs next to the option.

MAXDATA PLATINUM Server Mainboard Manual

You cannot change or co n figure the option in that men u s creen .

Either the option is auto-configured or auto-detected, or y ou must use a different Setup scre en.

Press <Enter> to display a subme nu that is eithe r a separate full screen menu or a popup menu with one or mor e ch oi c es .

Menu Selection Bar

The Menu Selection Bar is located at the top of the screen and displays the major menu selections available to the user as shown in Table 8:

Table 8. Menu Selection Bar

Main Advanced Security System Boot Exit

Allocates Configures Sets and clears Configures Selects boot Saves or discards resources advanced passwords and power management options and changes to Setup for hardware features security features features power supply program options components available controls

through the chipset

Configuration Software and Utilities

Main Menu

You can make the following selections on the Main Menu. Use the submenus for other selections.

Table 9. Main Menu Selections

Feature Choices Description

Processor Type None, information only Shows process or type Processor Speed None, information only Shows proce ssor speed

Cache RAM None, information only Lists size o f cache RAM System Memory None, information only Lists amount of system memory installed

Extended Memory None, information only Lists amount of extended memory installed Language English (US)

Français

Deutsch

Italiano

Español

System Time HH:MM:SS Sets the sys tem time (hour, minutes, seconds, on 24 hour

System Date MM/DD/YYYY Sets the system date (month, day, ye ar).

Diskette A Not installed

1.2MB, 5.25 inch

1.44/1.25 MB, 3.5-inch

2.88 MB

Diskette B Disabled

1.2MB, 5.25 inch

1.44/1.25 MB, 3.5-inch

2.88 MB

Hard Disk Pre-Delay Disable

3 Seconds

6 Seconds

9 Seconds

12 Seconds 15 Seconds 21 Seconds

30 Seconds

Selects which language the BIOS displays. Note: This feature

immediately changes the BIOS to the language s elected.

clock).

Selects the diskette type.Note: 1.25 MB, 3.5 inch references a 1024 byte/sector Japanese media format. To support this type

of media format requires a 3.5-inch, 3-mode diskette drive.

Selects the diskette type.Note: 1.25 MB, 3.5 inch references a

1024 byte/sector Japanese media format. To support this type of media format requires a 3.5-inch, 3-mode diskette drive.

Delays fist access to disk to ensure the disk is initialized by the BIOS before any accesses.

Primary Master <Enter> Displays IDE device selection. Enters submenu. Primary Slave <Enter> Displays IDE device selection. Enters submenu.

Secondary Master <Enter> Displays IDE device selection. Enters submenu. Secondary Slave <Enter>

MAXDATA PLATINUM Server Mainboard Manual

Disp lays IDE device selection. Enters submenu.

Table 10. Primary/Secondary, Master/Slave Submenu Selections

Feature Choices Description

Auto

Type

Mult-Sector Transfers

None

CD-ROM

ATAPI Removable IDE Removable Other ATAPI

User Disable

2 Sectors 4 Sectors 8 Sectors

16 Sectors

Select the type of device that is attached to the

IDE channel.If User is selected, you will need to enter the parameters of the IDE device (cylinders,

heads and sectors).

Specifies the number of sectors that are

transferred per block during multiple sector transfers.

LBA Mode Control

32 Bit I/O

Transfer Mode

Ultra DMA Mode

Disabled

Enabled

Disabled

Enabled Standard

Fast PIO 1 Fast PIO 2 Fast PIO 3 Fast PIO 4 FPIO 3/ DMA 1 FPIO 4 / DMA 2

Disabled

Enabled

Enables Large Block Addressing instead of

cylinder, head, sector addressing.

Enables 32Bit IDE data transfers

Select the method of moving data to and from

the hard drive. (If Standard is select, optimum transfer mode will be selected).

Enables Ultra DMA mode.

Advanced Menu

You can make the following selections on the Advanced Menu as shown in Table 11. Use the submenus found in T ables 1 2 - 1 8 for the other selections that appear in the A dvanced Menu.

Table 11. Advanced Menu Selections

Feature Choices Description

Advanced <Enter> Refer to Advanced Submenu. Memory Reconfiguration <Enter> Refer to Memory Reconfiguration Submenu. CPU Reconfiguration <Enter> Refer to CPU Reconfiguration Submenu. Peripheral Configuration <Enter> Refer to Peripheral Reconfiguration Submenu. PCI Device <Enter> Refer to PCI Device Submenu. Option ROM <Enter> Refer to Option ROM Submenu. It Disables/Enables the Option

ROM BIOS on the PCI Bus.

Numlock <Enter> Refer to Numlock Submenu.

Configuration Software and Utilitiels

Table 12. Advanced Submenu Selections

Feature Choices Description

Installed OS Other Selects the type of operation system that is used most.

PnP O/S

Reset Configuration Data No Clears the Extended System Configuration Data if selected.

Yes

Boot-time Diagnostic Screen Disabled Enable/Disable boot-time diagnostic screen. Splash screen is

Enabled displayed over the diagnostic screen when is option is

Disabled.

POST Error Pause Disabled Pauses and displays SETUP entry or resume boot prompt if

Enabled error occurs on boot. If disabled, system always attempts to

boot.

Table 13. Memory Reconfiguration Submenu Selections

Feature Choices or Display Only Description

DIMM #1 Status Normal This field is informational only.

None Error (DIMM Row Error)

DIMM #2 Status Normal This field is informational only.

None Error (DIMM Row Error)

DIMM #3 Status Normal This field is informational only.

None Error (DIMM Row Error)

DIMM #4 Status Normal This field is informational only.

None

Error (DIMM Row Error) Clear DIMM Error Press <Enter> Clears the DIMM group error status information. DIMM Error Pause Enabled If enabled, the POST operation pauses if a DIMM

Disabled error occurs.

Table 14. CPU Reconfiguration Submenu Selections

Feature Choices Description

Processor #1 Status Normal

None Error (CPU Error) (Display Only)

Processor #2 Status Normal

None

Error (CPU Error) (Display Only) Clear Processor Errors Press <Enter> Clears the processor error information. Processor Pause Enabled If enabled, the POST operation pauses if a processor error

Disabled occurs.

MAXDATA PLATINUM Server Mainboard Manual

Table 15. Peripheral Configuration Submenu Selections

Feature Choices Description

Serial Port 1 Disabled Disables serial port 1 or selects the base address and interrupt

3F8, IRQ 3 (IRQ) for serial port 1.

3F8, IRQ 4

2F8, IRQ 3 2F8, IRQ 4 3E8, IRQ 3 3E8, IRQ 4 2E8, IRQ 3 2E8, IRQ 4 Auto Auto forces BIOS to configure the port.

Serial Port 2 Disabled Disables serial port 2 or selects the base address and interrupt

3F8, IRQ 3 (IRQ) for serial port 2. 3F8, IRQ 4

2F8, IRQ 3

2F8, IRQ 4 3E8, IRQ 3 3E8, IRQ 4 2E8, IRQ 3 2E8, IRQ 4 Auto Auto forces BIOS to configure the port.

Parallel Port Disabled Disables the parallel port or selects the base address and

398, IRQ 5 interrupt (IRQ) for the Parallel port.

378, IRQ 7

278, IRQ 5 278, IRQ 7 3BC, IRQ 5 3BC, IRQ 7 Auto Auto forces BIOS to configure the port.

Parallel Mode Output only Selects parallel port operation mode.

Bi-directional EPP ECP, DMA 1

ECP, DMA 3

Diskette Controller Disabled Disables/Enables the floppy disk controller.

Enabled

Mouse Disabled Disabled prevents any installed PS/2 mouse from functioning,

Enabled but frees up IRQ12. Enabled forces the PS/2 mouse port to be Auto Detect enabled regardless if a mouse is present. Auto Detect enables

the PS/2 mouse only if present. OS Controlled is displayed if the OS controls the mouse.

LAN Controller Disabled Disables/Enables on-board LAN controller.

Enabled

VGA Controller Enabled Disables/Enables on-board Video controller.

Disabled

USB Controller Disabled Enables/Disables on-board USB controller.

Enabled

IDE Controller Disabled Enables/Disables on-board IDE controller.

Primary Secondary

Both

Configuration Software and Utilitiels

Table 16. PCI Device Submenu Selections

Feature Choices Description

PCI IRQ 2 through 13 Disabled Specify which PIC IRQ a certain PCI IRQ maps to and PCI IRQ 15 Auto Select

IRQ3

IRQ4

IRQ5

IRQ6

IRQ7

IRQ9

IRQ10

IRQ11

IRQ12

Table 17. Option ROM Submenu Selections

Feature Choices Description

On Board LAN Enabled Disables/Enables option ROM expansion for the onboard LAN

Disabled option ROM. PCI Slot 1 Enabled Disables/Enables the expansion of the option ROM for devices

Disabled in PCI slot 1 PCI Slot 2 Enabled Disables/Enables the expansion of the option ROM for devices

Disabled in PCI slot 2 PCI Slot 3 Enabled Disables/Enables the expansion of the option ROM for devices

Disabled in PCI slot 3 PCI Slot 4 Enabled Disables/Enables the expansion of the option ROM for devices

Disabled in PCI slot 4 PCI Slot 5 Enabled Disables/Enables the expansion of the option ROM for devices

Disabled in PCI slot 5 PCI Slot 6 Enabled Disables/Enables the expansion of the option ROM for devices

Disabled in PCI slot 6

Table 18. Numlock Submenu Selections

Feature Choices Description

Numlock Auto Selects the power on state for Num Lock.

Off

Key Click Disabled Enables or disables the audible key-click.

Enabled

Keyboard auto-repeat rate 2/sec Sets the number of times per second a key will repeat while

6/sec it is held down.

10/sec

13.3/sec

18.5/sec

21.8/sec

26.7/sec 30/sec

Keyboard auto-repeat delay 1/4 sec Sets the delay before a key starts to repeat when it is held

1/2 sec down. 3/4 sec

1 sec

MAXDATA PLATINUM Server Mainboard Manual

Security Menu

You can make the following selections on the Security Menu. Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not case-sensitive.

Table 19. Security Menu Selections

Feature Choices Description

Supervisor Clear (Display only). Once set, this can be disabled by setting it to a null Password is string, or by clearing password jumper on system board.

User Password is Clear (Display only). Once set, this can be disabled by setting it to a null

string, or by clearing password jumper on system board

Set Supervisor <Enter> Supervisor password controls access to the setup utility. When Password the <Enter> key is pressed, the user is prompted for a password;

press ESC key to abort. Once set, this can be disabled b y setting it to a null string, or by clearing password jumper on system board.

Set User Password <Enter> When the <Enter> key is pressed, the user is prompted for a

password; press ESC key to abort. Once set, this can be disabled by setting it to a null string, or by clearing password jumper on system board.

Password on Boot Disabled Requires password entry before boot. System will remain in

Enabled secure mode until password is entered. Password on Boot takes

precedence over Secure Mode Boot.

Diskette A ccess Ev ery one Limits the use of the diskette drive to system supervisors.

Supervisor Supervisor password must be set to enable this feature.

Floppy Write Protect Disabled Write protects floppy drive.

Enabled

Fixed Disk Boot Normal Sector Write Protect Protects the boot sector on the boot drive against some viruses.

Secure Mode <Enter> Enters Secure Submenu. This is only available if both the user and

supervisor passwords are set.

Power Switch Mask Masked Determines whether power switch functions from front panel

Unmasked

Processor Serial Disabled Determines whether the processor serial number feature is Number Enabled enabled or disabled.

Configuration Software and Utilitiels

Table 20. Secure Mode Submenu Selections

Feature Choices Descr iption

Secure Mode Timer Disabled Period of keyboard and mouse inactivity before secure mode is

1 Min activated and a password is required gain access. 2 Min 5 Min 1 0 min 30 min 1 Hr 2 Hr

Secure Mode HotKey Disabled Enables/Disables the ability to lock the system with a

Enabled <CTRL>+<ALT> + <key> combination. The key can be selected

and submenu appears when enabled. A password is required to gain access.

Secure Mode Boot Disabled Enables/Disables secure boot. The system boots normally , but a

Enabled password is required to access the system using any PS/2 device.

System Hardware Menu

You can make the following selections on the Server Menu.

Table 21. Secure Mode Submenu Selections

Feature Choices Description

Wake On Event <Enter> Enters Wake On Event submenu. AC-Link Stay Off Sets what happens when AC power is lost and

Last State restored. Stay Off means the server will not power up. Power On Last State means the server will power up as it was

powered when AC was lost. Power On means the server will always power up when AC is regained.

Error Log Initialization <Enter> Select to clear the System Error Log. If Clear OK, then

display “System Event Log Cleared!” If Clear failed, then display “System Event Log Not Cleared!”

Table 22. Wake On Event Submenu Selections

Feature Choices Description

Wake On LAN Disabled

Enabled Enables remote power on via network command.

Wake On Ring Disabled

Enabled Enables remote power on via serial port.

Console Connection Direct Indicates whether the console is connected directly to

Via Modem the system or if a modem is used to connect.

Boot Menu

Boot Menu options allow the user to select the boot de vice. The f ollowing table is an example of a list of devices ordered in priority of the boot invocation. Items can be re-prioritized by using the up and down arrow keys to select the device. Once the device is selected, use the plus (+) key to move the device higher in the boot priority list. Use the minus (-) key to move the device lower in the boot priority list.

MAXDATA PLATINUM Server Mainboard Manual

Table 23. Boot Device Priority Submenu Selections

Boot Priority Device Description

1 ATAPI CD-ROM Drive Attempts to boot from an ATAPI CD-ROM drive. 2 Removable Devices Attempts to boot from a removable device. 3 Hard Drive Attempts to boot from a hard drive device. 4 Intel® Boot Agent, Attempts to boot from a network connection.

Version 4.0.17 Requires the presence of a PXE server.

Table 24. Hard Drive Submenu Selections

Boot Priority Device Description

1 Hard Drive 1* Select the order in which each drive is attempted to be used

as the boot device. 2 Hard Drive 2* Auto-detected hard drive. 3 Hard Drive 3* Auto-detected hard drive. 4 Bootable Add in Card Auto-detected Add-in card.

* These selections change depending on the system configuration.

Table 25. Removable Devices Submenu Selections

Boot Priority Device Description

1 Legacy Floppy Drives Select the order in which each removable device attempts to

be used as the boot device. These selections will change

depending on the system configuration

Exit Menu

You can make the following selections on the Exit Menu. Select an option using the up or down arrow k e y s; then press <Enter> to e x ecute the option. Pressing <Esc> does not e xit this menu. You must select one of the items from the menu or menu bar to exit.

Table 26. Exit Menu Selections

Choices Description

Exit Saving Changes Exit after writing all modified Setup item values to CMOS. Exit Discarding Changes Exit leaving CMOS unmodified. User is prompted if any of the setup

fields were modified.

Load Setup Defaults Load default values for all SETUP items.

Discard Changes Read previous values of all Setup items from CMOS. Save Changes Write all Setup item values to CMOS.

Configuration Software and Utilitiels

Upgrading the BIOS

Preparing for the Upgrade

Before y ou upgrade the BIOS, prepare for the upgrade by recording the cur rent BIOS settings, obtaining the upgrade utility, and making a copy of the current BIOS.

Recording the Current BIOS Settings

1. Boot the computer and press <F2> when you see the message:

Press <F2> Key if you want to run SETUP

2. Write down the current settings in the BIOS Setup program.

✏ Note

Do not skip step 2. You will need these set tings to configure your computer at the end of the procedure.

Obtaining the Upgrade Utility

You can upgrade to a new version of the BIOS using the new BIOS files and the BIOS upgrade utility, PHLASH.EXE. You can obtain the BIOS upgrade file and the PHLASH.EXE utility through your computer supplier.

✏ Note

Please review the instr uctions distributed with the upgrade utility before at tempting a BIOS upgrade.

This upgrade utility allows you to:

• Upgrade the BIOS in flash memory.

• Update the language section of the BIOS. The following steps explain how to upgrade the BIOS.

Creating a Bootable Diskette

1. Use a DOS or Windows® 95 system to create the diskette.

2. Insert a diskette in diskette drive A.

3. At the C:\ prompt, for an unformatted diskette, type:

format a:/s

or, for a formatted diskette, type:

sys a:

4. Press <Enter>

MAXDATA PLATINUM Server Mainboard Manual

Creating the BIOS Upgr ade Diskette

The BIOS upgrade file is a compressed self-extracting archive that contains the files you need to upgrade the BIOS.

1. Insert the bootable diskette into the diskette drive.

2. Extract the contents of the BIOS.EXE file onto the bootable diskette. To do this, simply type the filename (with or without the extension) at the a:\ prompt, for example “BIOS.EXE”.

3. You will be prompted to confirm a folder in which to store the extracted files. The BIOS upgrade image is extracted in the specified folder.

Upgrading the BIOS

1. Place the bootable diskette containing the BIOS update files into the diskette drive of your system. Boot the system with the diskette is in the drive.

2. At this point you have a choice of two options. Press 1 and ENTER to automatically update the system BIOS. This will update the system BIOS and reset the sy stem. Press 2 and ENTER to update the User Binary and reset the system.

3. Wait while the BIOS files are updated. Do not power down the sy stem during the BIOS update process! The system will reset automatically when the BIOS update process is completed. Remove the diskette from the diskette drive.

4. Check to make sure the BIOS version displayed during POST is the new v ersion as the system reboots.

5. Enter Setup by pressing the F2 key during boot. Once in Set up, press the F9 and ENTER to set the parameters back to default values.

6. Re-enter the values you wrote down at the beginning of this process. Press F10 and ENTER to exit BIOS Setup and Save Changes.

7. If you do not set the CMOS values back to defaults using the F9 key, the system may function erratically.

✏ Note

You may encounter a CMOS checksum error or other problem after reboot. Try shutting down the system and booting up again. CMOS checksum errors require that you enter Setup, check your settings, save your settings, and exit Setup.

Recovering the BIOS

It is unlikely that anything will inter rupt the BIOS upgrade; how ever , if an interr uption occurs, the BIOS could be damaged. The following steps explain how to recover the BIOS if an upgrade fails.

✏ Note

Because of the small amount of code av ailable in the non-erasable boot block area, there is no video support. Y ou will not see an ything on the screen during the procedure. Monitor the procedure by listening to the speaker.

You must boot to DOS. The BIOS recovery diskette will not be created correctly under the DOS window of a W indows

operating system.

Configuration Software and Utilitiels

1. Obtain the BIOS update file package from your supplier.

2. A file called “crisis.zip” is one of the files included with eac h BIOS release file pac kage. Unzip the “crisis.zip” file to a directory on your hard drive.

3. Format a blank disket te (the diskette should not be a bootable DOS disk ette). Insert the diskette into the diskette drive.

4. From the MS-DOS prompt on an MS-DOS system, run the “crisdisk.bat” file from the directory you created on your hard drive. Follo w the instr uctions on the screen to create the BIOS recovery diskette.

✏ Note

The BIOS recover y diskette will not be created correctly under the MS-DOS window of a Windows® operating system. It is necessary to use an MS-DOS system to create the BIOS recovery floppy diskette.

5. Power off the system, unplug the power cord, and remove the chassis panel.

6. Remov e the spare jumper from pins 11-12 on jumper block JP5 and install it on pins 9-10 (BIOS Recov ery) of jumper bloc k JP5.

7. Insert the BIOS recovery diskette into the diskette drive.

8. Reinstall the chassis panel, plug in the power cord(s), and power on the system.

9. The screen will remain blank while the BIOS Recovery is performed. A number of beeps will occur during the BIOS update. The diskette driv e access light will not turn off when the BIOS recovery is completed. Allow f our minutes for the BIOS recov ery to complete. If a POST card is installed in a PCI slot during the BIOS recovery, you can tell that the BIOS recovery is complete when code “EC” is displayed. When the BIOS Recovery is complete, it is safe to power off the system.

10. Power off the system, unplug the power cord(s), and remove the chassis panel.

11. Remov e the BIOS Recovery jumper from pins 9-1 0 and store the jumper on pins 11-12.

12. Replace the chassis panel, plug in the power cord(s), and power on the system.

13. Perform a CMOS clear following the BIOS recovery.

MAXDATA PLATINUM Server Mainboard Manual

Changing the BIOS Language

You can use the BIOS upgrade utility to change the language the BIOS uses for messages and the Setup program. Use a bootable disket te containing the Intel® flash utility and language files.

1. Boot the computer with the bootable disket te in drive A. The BIOS upgrade utility screen appears.

2. Select Update Flash Memory From a File.

3. Select Update Language Set. Press <Enter>.

4. Select drive A and use the arrow keys to select the correct .lng file. Press <Enter>.

5. When the utilit y asks for confirmation that you want to flash the new language into memory, select Continue with Programming. Press <Enter>.

6. When the utility displays the message upgrade is complete, remove the disket te. Press <Enter>.

7. The computer will reboot and the changes will take effect.

Hardware Monitoring

The MAXDATA PLATINUM500 server board has an integrated Winbond Heceta chip that is responsible for hardware monitoring. Together, the Winbond Heceta chip and the Winbond Hardware Doctor sof tware provide basic server hardware monitoring which alerts a system administrator if a hardware problem occurs on a MAXD ATA PLATINUM 500 based system. The Winbond Hardware Doctor software is for use with Windows® 2000 Server and Windows® 2000 Advanced Server operating systems. Belo w is a table of monitored headers and sensors on the MAXDATA PLATINUM 500 server board.

Table 27. Monitored Headers and Sensors

Item Description

Voltage CPU1 Monitors primary processor voltage.

CPU2 Monitors secondary processor voltage.

VCC3 Monitors VCC3.

VCC Monitors VCC.

+12V Monitors +12V.

VTT Monitors VTT (AGTL bus termination voltage).

2.5V Monitors 2.5V.

5VSB Monitors 5VSB (5V stand-by).

Fan Speed CPU1_FAN Monitors primary processor fan speed.

CPU2_FAN Monitors secondary processor fan speed.

CHASSIS_FAN Monitors chassis fan speed through chassis fan header 3

only.

Temperature CPU2 Monitors primary processor temperature.

CPU1 Monitors secondary processor temperature.

CHASSIS Monitors chassis ambient temperature.

Configuration Software and Utilities

3 Server Board Installation

Tools and Supplies Needed

• Phillips (cross head) screwdriver (#1 bit and #2 bit)

• Needle nosed pliers

• A ruler

• Pen or pencil

• Antistatic wrist strap and conductive foam pad (recommended)

Before Y ou Begin

Emissions Disclaimer

T o ensure EMC compliance with your local regional r ules and regulations, the final configuration of your end system product may require additional EMC compliance testing. For more information please contact your local Intel® Representative.

See “R egulatory and Integration Information ” on page 71 for product Safety and EMC regulatory compliance information. This is an FCC Class A device. Integration of it into a Class B chassis does not result in a Class B device.

Safety Cautions

CAUTION

System pow er on/of f: T he power but ton DOES NO T turn of f the system A C power . T o remo ve power from system, you must unplug the AC power cord from the wall outlet. Make sure the A C power cord is unplugged bef ore you open the chassis, add, or remo ve any components.

Hazardous conditions, devices & cables: Hazardous electrical conditions may be present on power , telephone, and communication cables. Turn off the server and disconnect the power cord, telecommunications systems, networks, and modems attached to the server before opening it. Otherwise, personal injury or equipment damage can result.

Electrostatic discharge (ESD) & ESD protection: ESD can damage disk drives, boards, and other parts. We recommend that you perform all procedures in this chapter only at an ESD workstation. If one is not available, provide some ESD protection by wearing an antistatic wrist strap attac hed to c hassis ground – any unpainted metal surface – on y our server when handling parts.

ESD and handling boards: Alwa ys handle boards carefully . They can be e xtremely sensitive to ESD. Hold boards only b y their edges. Af ter removing a board from its protectiv e wrapper or from the server, place the board component side up on a grounded, static free surface. Use a conductive foam pad if available but not the board wrapper. Do not slide board over any surface.

MAXDATA PLATINUM Server Mainboard Manual

damage the contacts inside the jumper, causing intermittent problems with the function controlled by that jumper . T ake care to grip with, but not squeez e, the pliers or other tool you use to remove a jumper, or you may bend or break the stake pins on the board.

Safety and Regulatory Compliance

See “Regulatory and Integration Information” for product Safety and EMC regulatory compliance information.

Intended uses: This product was ev aluated for use in servers that will be installed in offices, computer rooms, and similar locations. Other uses require further evaluation.

EMC testing: Before computer integration, make sure that the chassis, po wer supply, and other modules have passed EMC testing using a server board with a microprocessor from the same family (or higher) and operating at the same (or higher) speed as the microprocessor used on this server board.

Server board diagr am label pr ovided: Place the label inside the chassis in an easy-to-see location, preferably oriented similarly to the server board.

Minimum Hardware Requirements

To avoid integration difficulties and possible board damage, your system must meet the following minimum requirements.

Processor

Minimum of one 1.0 GHz Intel® Pentium® III processor with 256K cache support.

Memory

Minimum of 64 MB of 1 33 MHz, 3.3 V , ECC, PC/1 33 compliant registered SDRAM on 1 68 pin gold DIMMs.

Power Supply

Minimum of 250 W with 0.8 A +5 V standby current (in order to support W ake On LAN (WOL)). You must provide standby current, or the board will not boot.

Installation Notes

Installation Process Quick Reference

Step Where the information is located

Install the primary processor This guide Install the secondary processor (optional) This guide Install memory This guide Remove the access cover Your chassis manual Install the I/O shield This guide Rearrange the standoffs This guide Install the server board This guide Connect cables to the server board This guide and your chassis manual Finish setting up your chassis Your chassis manual

Server Board Installation

Installation Procedures

Install the Front Panel USB Port Filler

If you are installing the MAXD A T A PLA TINUM 500 server board in an MAXD A T A PLATINUM 500 chassis, you must install the Front Panel USB Port Filler that was included with your server board in the chay ssis’ front panel USB port The front panel USB port is not supported by the MAXDATA PLATINUM 500 server board.

✏ Note

The following Front Panel items are provided by the MAXD ATA PLATINUM 500 chassis but are not supported by your server board: Front Panel USB Port, Front Panel System ID (rac k only) indicator, Front Panel LAN activity indicator (#2), Front Panel System Sleep Status indicator.

Removing the Bezel

1. To release the bezel, insert fingertip behind the plastic tab and pull outward.

2. While holding the plastic tab, push the bezel upward then pull it outward as shown belo w .

Figure 3. Removing the Bezel

Inserting the Front Panel USB Port Filler

1. Insert the Front Panel USB Port Filler into the USB socket as shown.

2. Replace the bezel.

MAXDATA PLATINUM Server Mainboard Manual

Figure 4. Inserting the Front Panel USB Port Filler

Replacing the Front Panel Cable

Use the 24-pin front panel cable included with your server board. With the MAXDATA PLATINUM 500 chassis, you must remove the 34-pin cable that was included with your chassis.

Removing the Existing Front Panel Cable

1. Remove the top half of the foam epac and set aside.

2. Remove the bottom half of the epac containing the fans by carefully pulling outward to disengage the four foam tabs located on the back side of the epac.

CAUTION

Damaging the four foam tabs can result in misalignment of the epac and improper air flow to the server board.

3. Unplug the 34-pin front panel cable from the front panel and remove it from the c hassis.

Figure 5. Removing the Front Panel Cable

Server Board Installation

Installing the Front Panel Cable

1. Attach one end of the 24-pin front panel cable included with your server board to the chassis front panel board as shown. Both ends of the cable have identical connectors.

CAUTION

The front panel cable connector is shorter than the mating socket on the front panel board and has one plugged hole for proper connector/soc ket alignment. Use care to av oid bending pins when installing the front panel cable.

2. Route cable as shown, utilizing square corner folds where necessary.

3. Re-install the half of the epac containing the fans.

Figure 6. Installing the Front Panel Cable

MAXDATA PLATINUM Server Mainboard Manual

Installing the I/O Shield

✏ Note

An A TX 2.03-compliant I/O shield is pro vided with the server board. T he shield is required by Electromagnetic Interference (EMI) regulations to minimize EMI. If the shield does not fit the chassis, obtain a properly sized shield from the chassis supplier.

The shield fits the rectangular opening in the bac k of a chassis. The shield has cutouts that match the I/O ports. Install the shield from inside the chassis. Orient the shield so that the cutouts align with the corresponding I/O connectors on the server board. Make sure the metal fingers are on the inside of the chassis.

1. P osition one edge so that the dot ted groove is outside the c hassis wall, and the lip of the shield rests on the inner chassis wall.

2. Hold the shield in place, and push it into the opening until it is seated. Make sure the I/O shield snaps into place all the way around.

Figure 7. Installing the I/O Shield

Installing the Processor(s)

CAUTION

If you are adding a second processor to your system, you must verify that the second processor is identical to the first Intel® Pentium® III, same voltage and speed. Using nonidentical processors could cause system failure.

1 . Observe the safety and ESD precautions at the beginning of this chapter and the additional

precautions given here.

2. When installing the primary processor , lift the loc king bar on the processor soc ket (CPU1) as shown. If adding a second processor, lift the locking bar on the secondary processor socket (CPU2), and repeat steps 3 through 7 after installing the primary processor.

Server Board Installation

Figure 8. Lifting the Locking Bar

3. Align the pins of the processor with the socket as shown in Figure 5, and insert the processor into the socket. Lower the locking bar completely.

Figure 9. Inserting the Processor

4. Before inserting the retention clip into the heat sink slot, make sure the plastic pin l located at (see 1 below) is aligned with the heat sink notch (see 2 below). Align the notched side of the heat sink ( see 2 belo w) with the edge of the socket containing the “PG370” designation (see 3 below) and place onto the processor as shown.

MAXDATA PLATINUM Server Mainboard Manual

Figure 10. Attaching the Heat Sink and Retention Clip

5. Close the heat sink retention clip as shown. Use slow, constant pressure to close the retention clip lever.

Figure 11. Locking the Heat Sink Retention Clip

6. Attach the fan heat sink clip to the processor socket as shown.

Server Board Installation

Figure 12. Attaching the Heat Sink Fan

7. Connect the processor fan cable(s) to the correct connector in the “Making Connections to the Server Board” section below.

MAXDATA PLATINUM Server Mainboard Manual

Installing Memory

The server board supports only PC133-compliant SDRAM. Install from 64 MB to 4 GB of registered memory, using up to four DIMMs.

DIMMs must be installed in order from slot 1 to slot 4, no empty slots between installed DIMMs. Slot 1 is the slot closest to the processors.

Installed DIMMs must be the same speed and must all be registered.

Figure 13. Installing Memory

Server Board Installation

Configuring Chassis Standoffs

If your chassis does not have standoffs placed as shown below, you must rearrange them so they matc h the holes in the server board. Failure to properly rearrange the metal standoffs may cause the server board to malfunction and may permanently damage it. Your chassis may be different from the illustration.

For the MAXDATA PLATINUM 500 chassis:

1. Remov e the standoff from position S and move it to position 17. Standoff numbering in other chassis may be different.

2. Install standoffs in positions 7 and 13. Standoffs are included with your chassis.

Figure 14. Configuring Chassis Standoffs

MAXDATA PLATINUM Server Mainboard Manual

Installing Rubber Bumpers

For the MAXDATA PLATINUM 500 chassis:

1. Measure and mark the bumper placement locations in your c hassis by placing y our ruler against the standoffs as shown below.

2. Remove the bac king from the bumpers and press firmly into position. R ubber bumpers are included with your chassis.

Figure 15. Installing Rubber Bumpers

Server Board Installation

Installing the Server Board

The illustration below sho ws the relationship between the metal grounding tabs on the I/O shield and the server board I/O ports. For a correct installation, the three tabs must engage the TOP of the three metal enclosures for proper grounding.

CAUTION

Be careful not to bend the metal tabs on the I/O shield when you place the server board in the chassis.

Figure 16. Installing the Server Board

Placing the Server Board into the Chassis

While placing the board into the chassis, carefully position the board’s I/O connectors into the openings in the I/O shield on the back of the chassis.

CAUTION

Be careful not to bend the metal tabs on the I/O shield when you place the server board in the chassis.

Figure 17. Placing the Server Board in the Chassis

MAXDATA PLATINUM Server Mainboard Manual

Attaching the Server Board

Using the screws that came with your chassis, mount the board to the chassis.

Figure 18. Attaching the Server Board

Making Connections to the Serv er Board

Figure 19. Making Connections to the Server Board

A. Main power connector F. Front Panel connector B. CPU2 Fan 2 G. Hard Disk Drive LED C. Floppy disk drive connector H. Chassis Fans D. IDE Primary/Secondary I. CPU1 Fan E. Chassis Fans

Server Board Installation

Cable Routing

To ensure proper air flow within the chassis, follow the cable routing guidelines below.

IDE Cables

IDE cables that connect to devices in the lower device bays should be routed around the epac as shown below.

1. Route cables as shown.

2. Replace the top half of the epac.

Floppy Drive Cable

Route the floppy drive cable as shown.

Figure 21. Routing the Floppy Drive Cable

Figure 20. Routing IDE Cables

MAXDATA PLATINUM Server Mainboard Manual

Finishing Up

WARNING

An electrical shock hazard exists if the chassis cover is not replaced before connecting the chassis the mains power.

1. Install the chassis cover according to the instructions for your chassis.

2. See your chassis documentation to complete rack or pedestal installation.

3. Connect the keyboard, mouse and monitor cables to the back panel.

4. Connect the power cable to the back panel and to an AC outlet.

Figure 22. Making Back Panel Connections

Server Board Installation

4 Upgrading

Tools and Supplies Needed

• Phillips (cross head) screwdriver (#1 bit and #2 bit)

• Jumper removal tool or needle nosed pliers

• Pen or pencil

• Antistatic wrist strap and conductive foam pad (recommended)

Cautions

These warnings and cautions apply throughout this chapter. Only a technically qualified person should configure the server board.

CAUTIONS

System power on/off: The power button DOES NOT turn off the system AC power. To

remove power from system, you must unplug the AC power cord from the wall outlet. Make sure the AC power cord is unplugged before you open the chassis, add, or remove any components.

Hazardous conditions, devices & cables: Hazardous electrical conditions ma y be present on power, telephone, and communication cables. Turn off the server and disconnect the power cord, telecommunications systems, networks, and modems attached to the server before opening it. Otherwise, personal injury or equipment damage can result.

Electrostatic discharge (ESD) & ESD protection: ESD can damage disk drives, boards, and other parts. We recommend that you perform all procedures in this chapter only at an ESD workstation. If one is not available, pro vide some ESD protection by wearing an antistatic wrist strap attac hed to c hassis ground – any unpainted metal surface – on y our server when handling parts.

ESD and handling boards: Alw ays handle boards carefully . They can be e xtremely sensitive to ESD. Hold boards only b y their edges. Af ter removing a board from its protective wrapper or from the server, place the board component side up on a grounded, static free surface. Use a conductive foam pad if available but not the board wrapper. Do not slide board over any surface.

Installing or removing jumpers: A jumper is a small plastic encased conductor that slips over two jumper pins. Some jumpers have a small tab on top that you can grip with your fingertips or with a pair of fine needle nosed pliers. If your jumpers do not hav e such a tab, take care when using needle nosed pliers to remove or install a jumper; grip the narrow sides of the jumper with the pliers, never the wide sides. Gripping the wide sides can damage the contacts inside the jumper, causing intermittent problems with the function controlled by that jumper . T ake care to grip with, but not squeez e, the pliers or other tool you use to remove a jumper, or you may bend or break the stake pins on the board.

MAXDATA PLATINUM Server Mainboard Manual

Memory

The server board supports only PC133-compliant ECC Registered SDRAM. Install from 64 MB to 4 GB of registered memory, using up to four DIMMs.

DIMMs must be installed in order from slot 1 to slot 4, no empty slots between installed DIMMs. Slot 1 is the slot closest to the processors.

Installed DIMMs must be the same speed and must all be registered.

Figure 23. Installing DIMMs

Upgrading

Processors

Minimum Requirements: One 1.0 GHz Intel® Pentium® III processor of 256K cache support.

W ARNING

If the server has been running, any installed processor and heat sink on the processor board(s) will be hot. T o av oid the possibility of a burn, be careful when removing or installing server board components that are located near processors.

CAUTION

Processor must be appropriate: You may damage the server board if y ou install a processor that is inappropriate for your server. Make sure your server can handle a newer, faster processor (thermal and power considerations).

ESD and handling processors: Reduce the risk of electrostatic discharge (ESD) damage to the processor by doing the follo wing: (1) T ouch the metal c hassis before touc hing the processor or server board. Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor. (2) Avoid moving around unnecessarily.

Adding or Replacing a Processor

CAUTION

1 . Observe the safety and ESD precautions at the beginning of this chapter and the additional

precautions given here.

2. Remove power from your system by unplugging the AC power cord.

3. Remove the c hassis cov er (see your sy stem or c hassis documentation for instr uctions).

4. Observe the safety and ESD precautions at the beginning of this chapter and the additional precautions given here.

5. When installing the primary processor , lift the loc king bar on the processor soc ket (CPU1) as shown. If adding a second processor, lift the locking bar on the secondary processor socket (CPU2), and repeat steps 5 through 10 after installing the primary processor.

MAXDATA PLATINUM Server Mainboard Manual

Figure 24. Lifting the Locking Bar

6. Align the pins of the processor with the socket as shown in Figure 5, and insert the processor into the socket. Lower the locking bar completely.

Figure 25. Inserting the Processor

7. Before inserting the retention clip into the heat sink slot, make sure the plastic pin located at (see 1 below) is aligned with the heat sink notch (see 2 below). Align the notched side of the heat sink ( see 2 belo w) with the edge of the socket containing the “PG370” designation (see 3 below) and place onto the processor as shown.

Upgrading

Figure 26. Attaching the Heat Sink Retention Clip

8. Close the heat sink retention clip as shown. Use slow, constant pressure to close the retention clip lever.

Figure 27. Locking the Heat Sink Retention Clip

9. Attach the fan heat sink clip to the processor socket as shown.

MAXDATA PLATINUM Server Mainboard Manual

Figure 28. Attaching the Heat Sink Fan

10. Connect the processor fan cable(s) to the correct processor fan as shown in “Making Connections to the Server Board”.

Removing a Processor

1 . Observe the safety and ESD precautions at the beginning of this chapter and the additional

cautions given here.

2. Unplug the heat sink fan.

3. Detac h the heat sink clip from the processor sock et. See the documentation that shipped with your processor for more detail.

4. Remove the heat sink from the processor.

5. Raise the locking bar on the socket.

6. Remove the processor from the socket.

Replacing the Back up Battery

The lithium battery on the server board powers the real time clock (RTC) for up to 1 0 years in the absence of power . When the battery starts to weaken, it loses voltage, and the server settings stored in CMOS RAM in the RTC (for example, the date and time) may be wrong. Contact your customer service representative or dealer for a list of approved devices.

WARNING

Danger of explosion if bat tery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer’s instructions.

Upgrading

1. Observe the safety and ESD precautions at the beginning of this chapter.

2. Open the chassis.

3. Insert the tip of a small flat bladed screwdriver , or equivalent, under the tab in the plastic retainer. Gently push down on the screwdriver to lift the battery.

4. Remove the batter y from its socket.

Figure 29. Replacing the Backup Battery

5. Dispose of the battery according to local ordinance. Remove the new lithium battery from its package, and, being careful to observe the correct polarity, insert it in the battery socket.

6. Close the chassis. Run Setup to restore the configuration settings to the RTC.

MAXDATA PLATINUM Server Mainboard Manual

5 Solving Problems

This c hapter helps you identify and solv e problems that might occur while you are using the system.

Resetting the System

To do this: Press:

Soft boot reset, which clears system memory and reloads the operating system. <Ctrl+Alt+Del> Clear system memory, restart POST, and reload the operating system. Reset button Cold boot reset. Turn the system power off and then on. This clears system Power off/on

memory, restarts POST, reloads the operating system, and halts power to all peripherals.

Initial System Startup

Problems that occur at initial system startup are usually caused by incorrect installation or configuration. Hardware failure is a less frequent cause.

Checklist

❑ Are the power supplies turned on? Check the switches on the back of the chassis. ❑ Are all cables correctly connected and secured? ❑ Are the processors fully seated in their sockets on the server board? ❑ Are all add-in PCI boards fully seated in their slots on the server board? ❑ Are all jumper settings on the server board correct? ❑ Are all jumper and switch settings on add-in boards and peripheral devices correct? To

chec k these set tings, ref er to the manufacturer’s documentation that comes with them. If applicable, ensure that there are no conflicts - for example, two add – in boards sharing the same interrupt.

❑ Are all DIMMs installed correctly? ❑ Are all peripheral devices installed correctly? ❑ If the system has a hard disk drive, is it properly formatted or configured? ❑ Are all device drivers properly installed? ❑ Are the configuration settings made in Setup correct? ❑ Is the operating system properly loaded? Refer to the operating system documentation. ❑ Did you press the system power on/off switch on the front panel to turn the server on

(power on light should be lit)?

❑ Is the system power cord properly connected to the system and plugged into a

NEMA 5-15R outlet for 100-120 V~ or a NEMA 6-15R outlet for 200-240 V~?

❑ Is AC power available at the wall outlet? ❑ Are all integrated components from the tested components lists?

MAXDATA PLATINUM Server Mainboard Manual

Running New Application Software

Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly.

Checklist

❑ Does the system meet the minimum hardware requirements for the software?

See the software documentation.

❑ Is the software an authorized copy? If not, get one; unauthorized copies often do

not work.

❑ If you are running the software from a diskette, is it a good copy? ❑ If you are running the software from a CD-ROM disk, is the disk scratched or dirty? ❑ If you are running the software from a hard disk driv e, is the software correctly installed?

Were all necessary procedures followed and files installed?

❑ Are the correct device drivers installed? ❑ Is the software correctly configured for the system? ❑ Are you using the software correctly?

If the problems persist, contact the software vendor’s customer service representative.

After the System Has Been Running Cor rectly

Problems that occur after the system hardware and software have been running correctly often indicate equipment f ailure. Many situations that are easy to cor rect, howe ver , can also cause such problems.

Checklist

❑ If you are running the software from a diskette, try a new copy of the software. ❑ If you are running the software from a CD-ROM disk, tr y a different disk to see if the

problem occurs on all disks.

❑ If you are running the software from a hard disk drive, try running it from a diskette. If

the software runs correctly, there may be a problem with the copy on the hard disk drive. Reinstall the software on the hard disk, and try running it again. Make sure all necessary files are installed.

❑ If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if

keyboard input is incorrect), a marginal po wer supply , or other random component failures.

❑ If you suspect that a transient voltage spike, power outage, or brownout might have

occurred, reload the software and tr y running it again. (Symptoms of voltage spikes include a flickering video display, unexpected system reboots, and the system not responding to user commands.)

✏ Note

Random errors in data files: If you are getting random errors in your data files, they may

be getting corr upted by v oltage spikes on your pow er line. If you are e xperiencing any of the above symptoms that might indicate voltage spikes on the power line, you may want to install a surge suppressor between the power outlet and the system power cord.

Solving Problems

Maxdata 500 user manual

Specifications and Main Features

Frequently Asked Questions

User Manual