WARNING
Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
United States
Lincoln Client Relationship Center
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952) owner.lincoln.com
Canada
Lincoln Client Relationship Centre
1-800-387-9333
(TDD for the hearing impaired: 1-888-658-6805) lincolncanada.com
This Quick Reference Guide is not intended to replace your vehicle Owner’s Manual, which contains more detailed information concerning the features of your vehicle, as well as important safety warnings designed to help reduce the risk of injury to you and your passengers. Please read your entire Owner’s Manual carefully as you begin learning about your new vehicle and refer to the appropriate chapters when questions arise. All information contained in this Quick Reference Guide was accurate at the time of duplication. We reserve the right to change features, operation and/or functionality of any vehicle specification at any time. Your Lincoln dealer is the best source for the most current information. For detailed operating and safety information, please consult your Owner’s Manual.
March 2018
Second Printing
Quick Reference Guide
Lincoln MKZ
Litho in USA
JH6J 19G217 AA
2 01 8 M K Z
Q u i c k R e f e r e n c e G u i d e
The Lincoln Way1 |
Table of Contents |
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A premier collection of services and experiences designed around you.
Lincoln Pickup & Delivery
At the Lincoln Motor Company, we make moving through life seamless by picking up your vehicle when it’s time for service and dropping it off when finished. We also lend you a Lincoln in between, so your time remains distinctly yours.*
Arrange Pickup & Delivery service by calling your Service Advisor.
Lincoln Way App
This smartphone-compatible app combines vehicle service, client ownership and driver convenience features. For more details, visit www.lincoln.com/lincolnway.
Lincoln Concierge
Our team is ready to help and is your personal connection to all things Lincoln.
The Lincoln Concierge is your connection to all things Lincoln.
Provides owner benefit details Talks through features
Empowered to handle your calls from beginning to end.
Roadside Assistance for Life**
We’re here to help you out – no matter where, no matter when.
Locked out
Flat tire
Drained battery
Out of gas
Call 24/7 when you need assistance.
Complimentary Lincoln Loaner
Should your Lincoln require service, we’ll provide you with a Lincoln loaner.††
Dedicated Support:
Lincoln Client Relationship Center and Roadside Assistance
1-800-521-4140
TDD for the Hearing Impaired
1-800-232-5952 owner.lincoln.com
How-to and informational videos. Warranty and maintenance information.
Make your payment or schedule service online. Shop for accessories.
Join us in Conversation
Our caring agents are empowered to handle your call and concerns from beginning to end.
1Canadian Roadside coverage and benefits may differ from the United States coverage. Canadian clients should refer to the Lincoln Roadside Assistance section of the Warranty Guide, call 1-800-387-9333 or visit the website at LincolnCanada.com for more details.
*Pickup and delivery is valid for owners of new 2017 model-year Lincoln vehicles. Service is available for retail and warranty repairs. Mileage limitations may apply. See your dealer for details. Lincoln reserves the right to change program details at any time without obligation.
**Roadside assistance for life is only available for model-year 2013 and newer for the original owner.
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†† Valid for owners of Lincoln models 2010 to present. See dealer for complete details.
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Convenience.............................................. |
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Comfort..................................................... |
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Function.................................................... |
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Essential Information............................... |
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Commonly Used Voice Commands |
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LEARN MORE ABOUT YOUR NEW VEHICLE
Scan the country-appropriate QR code with your smartphone (make sure you install a scanner app) and you can access even more information about your vehicle.
Complimentary Car Wash |
Lincoln reserves the right to change pr gram details at a y time without obligation. |
owner.lincoln.com lincolncanada.com |
Lincoln Way |
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http://carownersmanuals2.com/ |
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After every service visit at select dealers, a clean start to your drive is on us.† |
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1 Electric Parking Brake
The electric parking brake switch 
replaces the conventional hand brake. It is on the instrument panel, to the left of the steering wheel. To use, pull the electric parking brake switch. The brake system warning lamp lights to confirm that you applied the electric parking brake. You can release the electric parking brake manually by switching on the ignition, pressing the brake pedal and then pressing the electric parking brake switch.
4
The parking brake automatically releases when: 
The driver door is closed.
You are accelerating.
There are no faults detected in the parking brake system.
Refer to the Brakes chapter of your Owner's Manual for more details.
2 Adaptive Cruise Control*
In addition to cruise control, your vehicle may also include adaptive cruise control.
The system adjusts your speed to maintain a set distance between you and the vehicle in front of you in the same lane. You can select from one of four gap settings by pressing the 
and 
controls on the steering wheel. See page 15 of this guide for more details.
Note: Driving aids do not replace the need to watch where the vehicle is moving and brake when necessary. Refer to the Cruise Control chapter of your Owner’s Manual for safety information, more details and limitations.
*if equipped
Instrument Panel |
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3 Information Displays
Provide information about various systems on your vehicle. Use the 5-way controls located on the steering wheel to choose and confirm settings and messages.
Refer to the Information Displays chapter of your Owner’s Manual for more information.
4 Service Engine Soon Light
Lights briefly when you switch on the ignition. If it remains on or is blinking after you start the engine, the On-Board Diagnostics (OBD-II) system has detected a problem. Drive in a moderate fashion and have your vehicle checked as soon as possible.
5 Steering Wheel Audio and Media Controls
Press VOL + or – to increase or decrease volume levels.
Press | or | to access the previous or next radio station preset, CD track or preset satellite radio channel*.
Press 
to answer an incoming call or switch between calls.
Press and hold 
to exit phone mode or end a call.
6 Power Adjustable Steering Column*
Your power tilt steering column has a 4-way rocker control that allows you to adjust the steering wheel to your desired position.
7 Keyless Starting
Allows you to start your vehicle by pressing the START STOP button when fully pressing down on the brake pedal. Press the button again to switch off the engine.
Note: Your intelligent access transmitter must be inside the vehicle for the ignition to start.
8 Push Button Shift Transmission
The transmission shift buttons are on the instrument panel, next to the touchscreen. Press the brake pedal down and press one of the PRNDS buttons to select a gear. The button you select illuminates and the instrument cluster shows the selected gear.
9
10
Note: When entering an automatic car wash, always put your vehicle in Stay in Neutral mode. To put your vehicle in Stay in Neutral mode, make sure your vehicle is stationary first, and then:
A.Press the neutral (N) button on the shifter assembly once. A message will appear in your information display screen prompting you to press the neutral (N) button.
B.Press the neutral (N) button on the shifter assembly again. A message appears in the information display and the neutral (N) button flashes continuously to confirm your selection.
To exit Stay in Neutral mode, select another gear.
Auto Hold
Auto Hold uses your vehicle brakes to hold the vehicle stationary and prevent it from rolling after you come to a stop. See page 18 for more information.
Hazard Warning Control
Press 
to access voice recognition.
Press MUTE to silence the current media.
*if equipped 5
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