LiftMaster 8550, 8557 Owner's Manual
ELITE Series Garage Door Opener
User’s Guide
FOR RESIDENTIAL USE ONLY
.
Write down the following information
for future reference:
Serial Number:
Date of Purchase:
■ Please read this guide and the enclosed safety materials carefully!
■ The door WILL NOT CLOSE unless the Protector System
properly aligned.
■ Periodic checks of the garage door opener are required to ensure safe
operation.
■ This garage door opener is ONLY compatible with MyQ™ and Security✚ 2.0™
accessories.
■ DO NOT enable the Timer-to-Close feature if you are installing the garage
door opener on a one-piece door. The Timer-to-Close is to be used ONLY with
sectional doors.
■ Attach enclosed warning labels to the location indicated on label.
®
is connected and
CONTACT INFORMATION
Leave this Users Guide with the homeowner.
The images throughout this manual are for reference and your product may look different.
CONTENTS
Important Safety Instructions .........2-3
Operation....................................4
Using the Door Control..................5
Programming-Door Control Panel ....6
Programming - Remote Controls ......7
To Erase the Memory ...................7
To Open the Door Manually ............8
Battery Backup*..........................8
Adjustment ..................................9
Program the Travel .................... 10
Test the Safety Reversal System .... 11
Test the Protector System
Maintenance .............................. 12
Troubleshooting ...................... 13-14
Repair Parts .............................. 15
Warranty .................................. 16
The Chamberlain Group, Inc.
Elmhurst, Illinois 60126-1196
®
.......... 11
www.liftmaster.com
845 Larch Avenue
*If applicable.
WARNING
WARNING
WARNING
Important Safety Instructions
Safety Symbol and Signal Word Review
This garage door opener has been designed
and tested to offer safe service provided it
is installed, operated, maintained and tested
in strict accordance with the instructions
and warnings contained in this manual.
When you see these Safety Symbols and
Signal Words on the following pages, they
will alert you to the possibility of serious
injury or death if you do not comply
with the warnings that accompany them.
The hazard may come from something
mechanical or from electric shock. Read
the warnings carefully.
Mechanical
Electrical
When you see this Signal Word on the
following pages, it will alert you to the
possibility of damage to your garage door
and/or the garage door opener if you do not
comply with the cautionary statements that
accompany it. Read them carefully.
To reduce the risk of SEVERE INJURY or DEATH:
1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS.
2. Install garage door opener ONLY on properly balanced and
lubricated garage door. An improperly balanced door may
NOT reverse when required and could result in SEVERE
INJURY or DEATH.
3. ALL repairs to cables, spring assemblies and other hardware
MUST be made by a trained door systems technician
BEFORE installing opener.
4. Disable ALL locks and remove ALL ropes connected
to garage door BEFORE installing opener to avoid
entanglement.
5. Install garage door opener 7 feet (2.13 m) or more above
fl oor.
6. Mount the emergency release within reach, but at least 6 feet
(1.83 m) above the fl oor and avoiding contact with vehicles
to avoid accidental release.
7. NEVER connect garage door opener to power source until
instructed to do so.
8. NEVER wear watches, rings or loose clothing while installing
or servicing opener. They could be caught in garage door or
opener mechanisms.
IMPORTANT INSTALLATION INSTRUCTIONS
WARNING
9. Install wall-mounted garage door control:
• within sight of the garage door.
• out of reach of children at minimum height of 5 feet (1.5 m).
• away from ALL moving parts of the door.
10. Place entrapment warning label on wall next to garage door
control.
11. Place manual release/safety reverse test label in plain view on
inside of garage door.
12. Upon completion of installation, test safety reversal system.
Door MUST reverse on contact with a 1-1/2" (3.8 cm) high
object (or a 2x4 laid fl at) on the fl oor.
13. To avoid SERIOUS PERSONAL INJURY or DEATH from
electrocution, disconnect ALL electric and battery power
BEFORE performing ANY service or maintenance.
14. DO NOT enable the Timer-to-Close functionality if operating
either one-piece or swinging garage doors. To be enabled
ONLY when operating a sectional door.
15.
SAVE THESE
INSTRUCTIONS.
NOTE: For complete installation instructions visit www.liftmaster.com to print the entire owner’s manual.
2
WARNING
WARNING
WARNING
Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of SEVERE INJURY or DEATH:
1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS.
2. ALWAYS keep remote controls out of reach of children.
NEVER permit children to operate or play with garage door
control push buttons or remote controls.
3. ONLY activate garage door when it can be seen clearly, it
is properly adjusted, and there are no obstructions to door
travel.
4. ALWAYS keep garage door in sight and away from people
and objects until completely closed. NO ONE SHOULD
CROSS THE PATH OF THE MOVING DOOR.
5. NO ONE SHOULD GO UNDER A STOPPED, PARTIALLY
OPENED DOOR.
6. If possible, use emergency release handle to disengage
trolley ONLY when garage door is CLOSED. Use caution
when using this release with the door open. Weak or broken
springs or unbalanced door could result in an open door
falling rapidly and/or unexpectedly and increasing the risk of
SEVERE INJURY or DEATH.
7. NEVER use emergency release handle unless garage
doorway is clear of persons and obstructions.
8. NEVER use handle to pull garage door open or closed. If
rope knot becomes untied, you could fall.
9. After ANY adjustments are made, the safety reversal system
MUST be tested.
10. Safety reversal system MUST be tested every month. Garage
door MUST reverse on contact with 1-1/2" high (3.8 cm)
object (or a 2x4 laid fl at) on the fl oor. Failure to adjust the
garage door opener properly increases the risk of SEVERE
INJURY or DEATH.
11. ALWAYS KEEP GARAGE DOOR PROPERLY BALANCED. An
improperly balanced door may NOT reverse when required
and could result in SEVERE INJURY or DEATH.
12. ALL repairs to cables, spring assemblies and other hardware,
ALL of which are under EXTREME tension, MUST be made by
a trained door systems technician.
13. ALWAYS disconnect electric power to garage door opener
BEFORE making ANY repairs or removing covers.
14. This operator system is equipped with an unattended
operation feature. The door could move unexpectedly. NO
ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.
15. DO NOT enable the Timer-to-Close functionality if operating
either one-piece or swinging garage doors. To be enabled
ONLY when operating a sectional door.
16.
SAVE THESE
INSTRUCTIONS.
3
Operation
Your garage door opener is equipped with features to provide you with greater control over
your garage door operation. Accessories provided with your garage door opener will vary
depending on the garage door opener model purchased.
ALERT2CLOSE
The Alert2Close feature provides a visual and an audible alert that an unattended door is
closing.
TIMER-TO-CLOSE (TTC)
The Timer-to-Close feature automatically closes the door after a specifi ed time period that
can be adjusted using a TTC enabled door control (Models 881LM or 880LM). Prior to and
during the door closing the garage door opener lights will fl ash and the garage door opener
will beep.
MyQ™
MyQ™ technology uses a 900MHz signal to provide two-way communication between the
garage door opener and MyQ™ enabled accessories. Your garage door opener is compatible
with up to 16 MyQ™ accessories.
REMOTE CONTROLS AND DOOR CONTROLS (SECURITY✚
Your garage door opener has already been programmed at the factory to operate with your
remote control, which changes with each use, randomly accessing over 100 billion new
codes. Compatible with MyQ™ and Security✚ 2.0™.
NOTE: Older LiftMaster remote controls, door controls, and third party products are not
compatible.
Accessories (Security✚ 2.0™)
Remote Controls
Door Controls
Keyless Entries
THE PROTECTOR SYSTEM
When properly connected and aligned, the safety reversing sensors will detect an obstruction
in the path of the infrared beam. If an obstruction breaks the infrared beam while the door is
closing, the door will stop and reverse to full open position, and the opener lights will fl ash
10 times. If the door is fully open, and the safety reversing sensors are not installed, or are
misaligned, the door will not close from a remote control. However, you can close the door
®
(SAFETY REVERSING SENSORS)
Up to 40
Up to 2 Smart Control Panels or 4 of any other
Security+ 2.0™ door controls
Up to 4
2.0™)
MEMORY CAPACITY
if you hold the button on the door control or keyless entry until the door is fully closed. The
safety reversing sensors do not affect the opening cycle.
ENERGY CONSERVATION
For energy effi ciency the garage door opener will enter sleep mode when the door is fully
closed. The sleep mode shuts the garage door opener down until activated. The sleep mode
is sequenced with the garage door opener light bulb; as the light bulb turns off the sensor
LEDs will turn off and whenever the garage door opener lights turn on the sensor LEDs will
light.
LIGHTS
The garage door opener light bulbs will turn on when the opener is initially plugged in; power
is restored after interruption, or when the garage door opener is activated. The lights will turn
off automatically after 4-1/2 minutes. An incandescent A19 light bulb (100 watt maximum) or
for maximum energy effi ciency a 26 W (100 W equivalent) compact fl uorescent light (CFL)
bulb may be used.
Light Feature
The garage door opener is equipped with an added feature; the lights will turn on when
someone enters through the open garage door and the safety reversing sensor infrared beam
is broken. For added control over the light bulbs on your garage door opener, see page 6.
USING YOUR GARAGE DOOR OPENER
The garage door opener can be activated through a wall-mounted door control, remote
control, wireless keyless entry or MyQ™ accessory. When the door is closed and the
garage door opener is activated the door will open. If the door senses an obstruction or is
interrupted while opening the door will stop. When the door is in any position other than
closed and the garage door opener is activated the door will close. If the garage door opener
senses an obstruction while closing, the door will reverse. If the obstruction interrupts the
sensor beam the garage door opener lights will blink 10 times. However, you can close the
door if you hold the button on the door control or keyless entry until the door is fully closed.
The safety reversing sensors do not affect the opening cycle. The safety reversing sensor
must be connected and aligned correctly before the garage door opener will move in the
down direction.
4
Operation
Using the Door Control
SMART CONTROL PANEL
Push Bar
Navigation
Buttons
Light Button
PUSH BAR
Press the push bar to open and close the door.
LIGHT BUTTON
Press the LIGHT button to turn the garage door opener lights on or off. When the lights are
turned on they will stay on until the LIGHT button is pressed again, or until the garage door
opener is activated. Once the garage door opener is activated the lights will turn off after
the specifi ed period of time (the factory setting is 4-1/2 minutes). The LIGHT button will not
control the lights when the door is in motion. The duration of the light timing can be adjusted
using the door control, see page 6.
NAVIGATION BUTTONS
Use the navigation buttons to make selections and program features.
SCREEN
The screen will display the time and temperature until the menu button is pressed, and then
it will display the menu options. If there is a problem with the garage door opener the screen
will display the Diagnostic Code.
Screen
The following features are accessible through the screen using the navigation buttons.
LEARN A DEVICE
Any compatible remote controls, wireless keyless entry, or MyQ™ accessories can be
programmed to the garage door opener by accessing the menu and using the navigation
buttons on the Smart Control Panel.
LOCK
The LOCK feature is designed to prevent activation of the garage door opener from remote
controls while still allowing activation from the door control and keyless entry. This feature is
useful for added peace of mind when the home is empty (i.e. vacation).
TIMER-TO-CLOSE (TTC)
DO NOT enable TTC if operating a one-piece door. Factory default is set to off. The garage
door opener will Beep and the lights will Flash before closing the door.
If the door encounters an obstruction while closing, the garage door opener will make a
second attempt to close the door. If the obstruction has not been cleared after the second
attempt, the garage door opener will reverse open, stop and WILL NOT close until the
obstruction has been cleared. TTC WILL NOT work if the garage door opener is operating by
battery power or if the safety reversing sensors are misaligned. This feature is NOT intended
to be the primary method of closing the door. A keyless entry should be installed in the
event of an accidental lock out when using this feature.
AUTOMATIC LIGHT
Motion Sensor
Factory default is set to on. This feature automatically turns on the garage door opener lights
when motion is sensed. The lights will come on for the set period of time, then shut off. If
using the garage door opener light as a work light disable the motion sensor, otherwise the
light will turn off automatically if you are beyond the range of the sensor.
Light Feature
The lights will turn on when someone enters through the open garage door and the safety
reversing sensor infrared beam is broken.
MAINTENANCE ALERT (MAS)
This feature assists the homeowner in ensuring the garage door opener system stays in good
working condition. A maintenance alert message will display on the screen indicating the
garage door opener may be in need of maintenance. The factory setting for the MAS feature
is off and can be activated at time of installation. Contact your installing dealer for service.
5
Operation
Programming - Smart Control Panel*
Navigation Buttons
* Not included with all models. Accessories vary depending on the model purchased.
Features
Clock Setup
Timer to Close
(TTC)
Lock
Temperature
Language
Light
Contrast
To Program
a Remote
Control or
Keyless Entry
6
How to Set Features: Use the navigation buttons to scroll to the menus.
Set the time, choose 12 or 24 hour clock and show/hide clock.
Set the Timer-to-Close feature off/on and set the time interval (1, 5, 10
or a custom setting up to 99 minutes) before door closes. NOTE: DO
NOT enable TTC if operating a one-piece door. TTC is to be used ONLY
with sectional doors.
Enable/disable lock.
Display the temperature in Fahrenheit or Celsius and show/hide the
temperature.
Select a language.
Set duration for garage door opener light to stay on after operation,
selectable range of 1-1/2 to 4-1/2 minutes. Turn the Motion sensor off/
on, and turn the entry light feature off/on.
Adjust the contrast of the screen.
1. Press the navigation button below “MENU” to view the Features
menu.
2. Use the navigation buttons to scroll to “PROGRAM” and press the
navigation button under
3. Select “REMOTE” or “KEYPAD” to program from the program menu.
Press to continue.
4. Remote Control: Press the button on the remote control that you
wish to operate your garage door.
Keyless Entry: Enter a 4-digit personal identifi cation number (PIN)
of your choice on the keyless entry keypad. Then press the ENTER
button.
The garage door opener lights will fl ash (or two clicks will be heard)
when the code has been programmed.
Repeat the steps above for programming additional remote controls
or keyless entry devices. If programming is unsuccessful, repeat steps
1-3 or program the remote using the learn button on the garage door
opener.
Use the
button to select the desired feature.
to continue.
Operation
Programming - Remote Controls
Your garage door opener has been programmed at the factory to operate with your remote control. Older LiftMaster remote controls are NOT compatible. Programming can be done
through the door control or the Learn button on the garage door opener. To program additional remote controls refer to the instructions provided with the additional remote controls or visit
www.liftmaster.com. If your vehicle is equipped with a Homelink®, you may require an external adapter depending on the make, model, and year of your vehicle. Visit www.homelink.com for
additional information.
PROGRAM A REMOTE USING THE LEARN BUTTON ON THE GARAGE DOOR OPENER
1 Press and release the Learn button on the garage
door opener. The Learn indicator light will glow
steadily for 30 seconds.
When replacing the light lens cover, ensure the antenna wires are hanging straight down.
ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES
Learn
Indicator
Light
Yellow
Learn
Button
1 Press and hold the learn button on garage door opener until the learn LED goes out
(approximately 6 seconds). All remote control and keyless entry codes are now erased.
Reprogram any accessory you wish to use.
ERASE ALL DEVICES (Including MyQ™ enabled accessories)
1 Press and hold the learn button on garage door opener until the learn LED goes out
(approximately 6 seconds).
2 Immediately press and hold the learn button again until the learn LED goes out. All codes
are now erased.
Reprogram any accessory you wish to use.
2 Within 30 seconds, press and hold
the button on the remote control.
7
3 Release the button when the
garage door opener light blinks.
It has learned the code. If light
bulbs are not installed, two
clicks will be heard.
Operation
To Open the Door Manually
To prevent possible SERIOUS INJURY or DEATH from a falling garage door:
• If possible, use emergency release handle to disengage trolley ONLY when garage
door is CLOSED. Weak or broken springs or unbalanced door could result in an open
door falling rapidly and/or unexpectedly.
• NEVER use emergency release handle unless garage doorway is clear of persons and
obstructions.
• NEVER use handle to pull door open or closed. If rope knot becomes untied, you
could fall.
Battery Backup (If applicable)
The battery backup system allows access in and out of your garage, even when the power is out. When the garage door opener is operating on battery power, the garage door opener will run
slower, the light will not function, the Battery Status LED will glow solid orange, and a beep will sound approximately every 2 seconds.
The battery charges when the garage door opener is plugged into a 110Vac electrical outlet that has power and requires 24 hours to fully charge. A fully charged battery supplies 12Vdc to
the garage door opener for one to two days of normal operation during an electrical power outage. After the electrical power has been restored, the battery will recharge within 24 hours. The
battery will last approximately 1 to 2 years with normal usage. Instructions for replacement are provided with the battery. To obtain maximum battery life and prevent damage, disconnect the
battery when the garage door opener is unplugged for an extended period of time.
NOTE: When the garage door opener is in battery backup mode the garage door opener lights, Timer-to-Close, and Remote Close features are unavailable.
BATTERY STATUS LED
NOTE: The Battery Status LED is most
visible with the garage door opener light off.
Battery does not have to be fully charged to
operate the garage door opener.
Battery Status LED
GREEN LED:
All systems are normal.
• A solid green LED light indicates the
battery is fully charged.
• A fl ashing green LED indicates the
battery is being charged.
DISCONNECT THE TROLLEY
1 The door should be fully closed if possible.
2 Pull down on the emergency release handle.
RECONNECT THE TROLLEY
The lockout feature prevents the trolley from reconnecting
automatically.
1 Pull the emergency release handle down and back (toward
the opener). The door can then be raised and lowered
manually as often as necessary.
2 To disengage the lockout feature, pull the handle straight
down.
The trolley will reconnect on the next UP or DOWN operation,
either manually or by using the door control or remote control.
ORANGE LED:
The garage door opener has lost power and
is in battery backup mode.
• A solid orange LED with beep, sounding
approximately every 2 seconds,
indicates the garage door opener is
operating on battery power.
• A fl ashing orange LED with beep,
sounding every 30 seconds, indicates
the battery is low.
8
RED LED:
The garage door opener’s 12V battery needs
to be replaced.
• A solid red LED with beep, sounding
every 30 seconds, indicates the garage
door opener needs servicing. Please
call for replacement battery to allow
your system to operate during a power
outage.
Adjustment
Introduction
Without a properly installed safety
reversal system, persons (particularly
small children) could be SERIOUSLY
INJURED or KILLED by a closing
garage door.
• Incorrect adjustment of garage door
travel limits will interfere with proper
operation of safety reversal system.
• After ANY adjustments are made,
the safety reversal system MUST
be tested. Door MUST reverse on
contact with 1-1/2" (3.8 cm) high
object (or 2x4 laid fl at) on fl oor.
To prevent damage to vehicles, be
sure fully open door provides adequate
clearance.
Your garage door opener is designed with
electronic controls to make setup and
adjustments easy. The adjustments allow
you to program where the door will stop in
the open (UP) and close (DOWN) position.
The electronic controls sense the amount of
force required to open and close the door.
NOTE: If anything interferes with the door’s
upward travel it will stop. If anything
interferes with the door’s downward travel,
it will reverse.
To watch a short instructional video on
programming your new garage door opener
use your smartphone to read the QR Code
below:
UP (Open)
DOWN (Close)
PROGRAMMING BUTTONS
UP Button
PROGRAMMING BUTTONS
The programming buttons are located on the
left side panel of the garage door opener and
are used to program the travel.
Adjustment
Button
DOWN Button
9
Adjustment
Program the Travel
1
Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a
closing garage door.
• Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system.
• After ANY adjustments are made, the safety reversal system MUST be tested. Door MUST reverse on contact with 1-1/2" (3.8 cm)
high object (or 2x4 laid fl at) on fl oor.
1.1 Press and hold the Adjustment
Button until the UP Button begins
to fl ash and/or a beep is heard.
1.5 Once the door is in the desired
DOWN position press and release
the Adjustment Button. The garage
door opener lights will fl ash twice
and the UP Button will begin to
fl ash.
1.2 Press and hold the UP Button
until the door is in the desired UP
position.
NOTE: The UP and DOWN Buttons can be used
to move the door up and down as needed.
1.6 Press and release the UP Button.
When the door travels to the
programmed UP position, the
DOWN Button will begin to fl ash.
1.3 Once the door is in the desired
UP position press and release the
Adjustment Button. The garage
door opener lights will fl ash twice
and the DOWN Button will begin
to fl ash.
1.7 Press and release the DOWN
Button. The door will travel to the
programmed DOWN position.
Programming is complete.
10
1.4 Press and hold the DOWN Button
until the door is in the desired
DOWN position.
NOTE: The UP and DOWN Buttons can be used
to move the door up and down as needed.
* If the garage door opener lights are
fl ashing 5 times during the steps for
Program the Travel, the programming
has timed out. If the garage door opener
lights are fl ashing 10 times during the
steps for Program the Travel, the safety
reversing sensors are misaligned or
obstructed. When the sensors are aligned
and unobstructed, cycle the door through
a complete up and down cycle using the
remote control or the UP and DOWN
buttons. Programming is complete. If you
are unable to operate the door up and
down, repeat the steps for Programming
the Travel.
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