Install On Sectional Doors With Torsion Assemblies Only
This product is intended for installation only by trained garage door technicians. This product may
require adjustments to door springs and/or track configurations. This product is not intended for
use on low headroom tracks with outside pickup drum or garage doors utilizing extension springs.
• Please read this manual and the
enclosed safety materials carefully!
• The door WILL NOT CLOSE unless the
Protector System
®
and cable tension
monitor are connected and properly aligned.
• Periodic checks of the garage door opener
are required to ensure safe operation.
• The model number is located on the
front cover of the opener.
• This garage door opener is ONLY
compatible with MyQ
®
and Security+2.0®
accessories.
Register your garage door opener to receive
updates and offers from LiftMaster
Take a photo of the
SM
camera icon including
the points (
Send it in by texting
the photo to 71403
(US) or visit
www.liftmaster.photo
(Global)
).
• Attach warning labels to the location
indicated on label.
LiftMaster
300 Windsor Drive
Oak Brook, IL 60523
Table of Contents
MYQ SERIAL NUMBER 2
UNATTENDED OPERATION 2
INTRODUCTION 2
Installation Parts .........................................35
Garage Door Opener Assembly Parts .........36
CONTACT INFORMATION 36
ACCESSORIES 37
WARRANTY 38
Automatic Garage Door Opener
Safety & Maintenance Guide 39
Product S/N:
Date of Purchase:
Serial Numbers
Unattended Operation
The Timer-to-Close (TTC) feature, the MyQ® Smartphone Control app, and MyQ® Garage Door and Gate Monitor are examples of
unattended close and are to be used ONLY with sectional doors. Any device or feature that allows the door to close without being in the
line of sight of the door is considered unattended close. The Timer-to-Close (TTC) feature, the MyQ
®
MyQ
devices are to be used ONLY with sectional doors.
MyQ Remote LED Light must be installed to enable use of Timer To Close or MyQ Smartphone Control of the door.
®
Smartphone Control, and any other
Introduction
Safety Symbol and Signal Word Review
This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in
strict accordance with the instructions and warnings contained in this manual.
When you see these Safety Symbols and Signal Words on the following pages, they
will alert you to the possibility of serious injury or death if you do not comply with the
warnings that accompany them. The hazard may come from something mechanical or
from electric shock. Read the warnings carefully.
When you see this Signal Word on the following pages, it will alert you to the possibility of
damage to your garage door and/or the garage door opener if you do not comply with the
cautionary statements that accompany it. Read them carefully.
WARNING: This product can expose you to chemicals including lead, which are known to the State of California to cause
cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov
Mechanical
Electrical
2
Introduction
Planning
Survey your area to see if any of the conditions below apply to your installation.
Depending on your requirements, additional materials may be required.
THIS DOOR OPENER IS COMPATIBLE WITH:
• Doors that use a torsion bar and springs. The torsion bar must be 1" (2.5 cm)
diameter. NOT compatible with reverse wound drums.
• 4-6" (10-15 cm) drums, not to be used on tapered drums over 6" (15 cm).
• High lift (up to 54" (137.2 cm) high) and standard lift sectional doors up to 14 ft.
(4.3 m) high.
• Doors up to 18 ft. (5.5 m) wide.
• Doors up to 180 sq. ft. (16.7 sq. m).
Review or inspect proposed installation area. The door opener can be installed on the left
or right side of door. Select the side that meets the requirements listed below.
a. Must have minimum of 2.5" (6.4 cm)
between the wall and the center of the
torsion bar.
b. Must have minimum of 3" (7.6 cm)
between the ceiling and the center of
torsion bar.
c. Must have minimum of 8.5" (21.6cm)
between the side wall (or obstruction)
and the end of torsion bar.
d. The torsion bar must extend at least
1.5" (3.81 cm) past the bearing.
This may vary depending on your
installation requirements.
e. An electric outlet is required within
6ft. (1.83 m) of the installation area.
If outlet does not exist, contact a
qualified electrician.
f. Depending upon building
construction, extension brackets or
wood blocks may be needed to install
safety reversing sensors and cable
tension monitor.
g. Alternate floor mounting of the
safety reversing sensors will require
hardware (not provided).
h. Check the seal on the bottom of the
door. Any gap between the floor and
the bottom of the door must not
exceed 1/4 inch (6 mm). Otherwise,
the safety reversal system may not
work properly.
c
d
Torsion bar
Wall or
obstruction
e
Automatic
door lock
Safety
reversing
sensor
8.5"
(21.6cm)
g
f
NOTE: Inspect the torsion bar while the
door is raised and lowered. It is important
that there is no noticeable movement up
and down or left and right. If the movement
is not corrected, the life of the garage door
opener will be greatly reduced.
3"
b
(7.6 cm)
a
2.5"
(6.4 cm)
Door spring
Torsion
bar
MyQ® Remote
LED Light
h
3
Introduction
Before You Connect with Your Smartphone
Monitor and control your garage door from anywhere using the MyQ® app.
BEFORE YOU BEGIN:
You will need:
• Wi-Fi enabled smartphone, tablet or laptop
• Broadband Internet Connection
• Wi-Fi signal in the garage (2.4 Ghz, 802.11b/g/n required)
• Password for your home network (router's main account, not guest network)
TEST THE WI-FI SIGNAL STRENGTH
Make sure your mobile device is connected to your Wi-Fi network. Hold your mobile
device in the place where your garage door opener will be installed and check the Wi-Fi
signal strength.
Check Signal Strength. If you see:
Wi-Fi signal is strong.
The garage door
opener will connect to
your Wi-Fi network.
Wi-Fi signal is weak.
The garage door opener may connect
to your Wi-Fi network. If not, try one
of the options below to improve the
Wi-Fi signal:
No Wi-Fi signal.
The garage door opener will not be
able to connect to your Wi-Fi network.
Try one of the options below to
improve the Wi-Fi signal:
• Move your router closer to the garage door opener to
minimize interference from walls and other objects
• Buy a Wi-Fi range extender
For compatible router specifications and help, visit WiFiHelp.LiftMaster.com.
See page 25 to connect the garage door opener to a mobile device.
4
Introduction
Preparing Your Garage
Door
BEFORE YOU BEGIN:
• Disable locks.
• Remove any ropes connected to the
garage door.
Complete the following test to make sure
the garage door is balanced and is not
sticking or binding:
1. Lift the door halfway up. Release
the door. If balanced, it should stay
in place, supported entirely by its
springs.
2. Raise and lower the door to check for
binding or sticking.
3. Doors heavier than 650 lbs. should
NOT open or fall rapidly.
If your door binds, sticks, or is out of
balance, call a trained door systems
technician.
To prevent possible SERIOUS INJURY or DEATH:
• ALWAYS call a trained door systems technician if garage door binds, sticks, or is
out of balance. An unbalanced garage door may NOT reverse when required.
• NEVER try to loosen, move or adjust garage door, door springs, cables, pulleys,
brackets or their hardware, ALL of which are under EXTREME tension.
• Disable ALL locks and remove ALL ropes connected to garage door BEFORE
installing and operating garage door opener to avoid entanglement.
• This opener system is equipped with an unattended operation feature. The door
could move unexpectedly. NO ONE SHOULD CROSS THE PATH OF THE MOVING
DOOR.
To prevent damage to garage door and opener:
• ALWAYS disable locks BEFORE installing and operating the opener.
• ONLY operate garage door opener at 120V, 60Hz to avoid malfunction and
damage.
SPECIFICATIONS
Volts ............................................120 Vac - 60 Hz, ONLY
Current .....................................................1.5 AMP
LED Light Current (independently powered) ........................0.2 AMPS
Sectional Door
Tools Needed
During assembly, installation and adjustment of the garage door opener, instructions will
call for hand tools as illustrated below.
Wire Cutters
Drill
5/32", 3/16", 5/16"
and 3/4" Drill Bits
Stepladder
Tape Measure
Screwdriver
Level
1/4", 5/16", and 3/8" Sockets
and Wrench with 6" Extension
5
Pliers
Claw Hammer
Pencil
Adjustable End Wrench
Introduction
Carton Inventory
If anything is missing, carefully check the packing material.
Automatic Garage Door Lock Model 841LM
with 2-Conductor White and White/Black
Bell Wire with Connector
NOTE: Older model 24V door locks
are incompatible
Mounting Bracket
Garage Door Opener
2 Conductor Bell Wire
White and White/Red
The Protector System
(2) Safety Reversing Sensors
(1 Sending Sensor and
1 Receiving Sensor) with
2-Conductor White and
White/Black Bell Wire attached
®
Collar with
Set Screws
Battery Model 485LM
Cable Tension Monitor with
2-Conductor Green/White Bell Wires
Extension brackets (Model 041A5281-1)
or wood blocks: Depending upon garage
construction, extension brackets or wood
blocks may be needed to install the safety
reversing sensor.
Fastening hardware: Alternate floor
mounting of the safety reversing sensor
will require hardware not provided.
Safety Labels
and Literature
Remote Control
Visor Clip
Safety Reversing Sensor Bracket (2)
®
MyQ
Remote LED Light
Model 827LM
(Garage Door Opener Light)
with Hardware Bag
REMOTE LIGHT HARDWARE:
®
MyQ
Remote LED Light Model 827LM
Drywall Anchor (Screw-In) (2)
Screw #6x1" (2)
90˚ connector for cable conduit or flex
cable adapter: Required for permanent
wiring.
6
Assembly
1
Attach the Collar to the Garage Door Opener
To avoid installation difficulties, do not run the garage door garage door opener until
instructed to do so.
The garage door opener can be installed on either side of the door (see Planning section
page 3). The illustrations shown are for installation on the left side.
1. Loosen the set screws.
2. Attach collar to the garage door opener motor shaft. The side of the collar with the
larger hole should be placed on the motor shaft. Ensure that the collar is seated all
the way on motor shaft until stop is reached.
3. Position the collar so the screws are facing out and are accessible when attached to
the torsion bar.
4. Securely tighten the 2 square head set screws closest to the motor shaft by turning
the screws 1/4 - 1/2 turn after making contact with the motor shaft.
Motor
Shaft
Collar
Set
Screws
To prevent possible SERIOUS INJURY
or DEATH, the collar MUST be properly
tightened. The door may NOT reverse
correctly or limits may be lost due to
collar slip.
7
Assembly
2
Attach Mounting Bracket to Garage Door Opener
1. Loosely attach slotted side of mounting bracket to the same side of the garage door
opener as the collar, using screws provided.
NOTE: Do not tighten screws until instructed.
Socket Wrench
Installation
HARDWARE
Screw
#10-32 (2)
IMPORTANT INSTALLATION INSTRUCTIONS
To reduce the risk of SEVERE INJURY
or DEATH:
1. Read and follow all warnings and instructions.
2. Install garage door opener ONLY on properly balanced
and lubricated garage door. An improperly balanced
door may NOT reverse when required and could result in
SEVERE INJURY or DEATH.
3. ALL repairs to cables, spring assemblies and other
hardware MUST be made by a trained door systems
technician BEFORE installing opener.
4. Disable ALL locks and remove ALL ropes connected
to garage door BEFORE installing opener to avoid
entanglement.
5. Where possible, install the door opener 7 feet (2.13 m)
or more above the floor.
6. Mount the emergency release within reach, but at least 6
feet (1.83 m) above the floor and avoiding contact with
vehicles to avoid accidental release.
7. NEVER connect garage door opener to power source
until instructed to do so.
8. NEVER wear watches, rings or loose clothing while
installing or servicing opener. They could be caught in
garage door or opener mechanisms.
9. Install wall-mounted garage door control:
• within sight of the garage door.
• out of reach of small children at a minimum height of
5feet (1.53m) above floors, landings, steps or any
other adjacent walking surface.
• away from ALL moving parts of the door.
10. Install the emergency release marking. Attach the
marking on or next to the emergency release. Install the
entrapment warning placard next to the door control in a
prominent location.
11. Place emergency release/safety reverse test label in plain
view on inside of garage door.
12. Upon completion of installation, test safety reversal
system. Door MUST reverse on contact with a 1-1/2"
(3.8 cm) high object (or a 2x4 laid flat) on the floor.
13. To avoid SERIOUS PERSONAL INJURY or DEATH from
electrocution, disconnect ALL electric and battery power
BEFORE performing ANY service or maintenance.
SAVE THESE
14.
INSTRUCTIONS.
8
Installation
1
Position and Mount the Garage Door Opener
NOTE: For additional mounting options refer to the accessories page.
1. Close the garage door completely.
2. Slide the garage door opener onto the end of the torsion bar. If the torsion bar is too
long or damaged, you may need to cut the torsion bar.
Ensure the collar does NOT touch the bearing.
3. Use a level to position and vertically align the garage door opener. Verify the
mounting bracket is located on a solid surface such as wood, concrete or door/flag
bracket. If installing on drywall, the mounting bracket MUST be attached to a stud.
4. When the garage door opener is properly aligned, mark the mounting bracket holes.
If necessary, tighten collar screws on the torsion bar to hold garage door opener in
place while marking holes.
NOTE: The garage door opener does not have to be flush to wall.
5. Remove the garage door opener from torsion bar. Drill 3/16 inch pilot holes at the
marked locations. Drill through metal door rail plates if necessary.
6. Slide the garage door opener back onto the torsion bar until pilot holes align with
bracket.
7. Tighten the 2 square head set screws on the torsion bar. For a hollow torsion bar,
tighten screws 3/4 - 1 full turn after making contact with the bar. For a solid shaft
torsion bar, tighten screws 1/4 - no more than 1/2 turn after making contact with
the shaft. If installing on a keyed torsion bar, DO NOT tighten the screws into the
keyway.
8. Secure the mounting bracket to the wall and to the garage door opener. Use the
14-10 x 2" screws to secure the mounting bracket to the wall.
.25" (.6 cm) min.
space between
bearing and
Collar
collar
Bearing
Plate
To prevent possible SERIOUS INJURY
or DEATH:
• Concrete anchors MUST be used if
mounting bracket into masonry.
• NEVER try to loosen, move or
adjust garage door, springs,
cables, pulleys, brackets or their
hardware, ALL of which are under
EXTREME tension.
• ALWAYS call a trained door
systems technician if garage door
binds, sticks or is out of balance.
An unbalanced garage door might
NOT reverse when required.
• Garage door opener MUST be
mounted at a right angle to the
torsion bar to avoid premature
wear on the collar.
HARDWARE
Screw
14-10 x 2" (2)
Mounting Bracket
Torsion Bar
Set screws
(Torsion bar)
Screws 14-10 x 2"
9
Installation
2
Attach the Emergency Release Rope and Handle
1. Insert one end of the emergency release rope through the handle. Make sure that
“NOTICE” is right side up. Secure with an overhand knot at least 1" (2.5 cm) from
the end of the rope to prevent slipping.
2. Insert the other end of the emergency release rope through the hole in the trolley
release arm. Mount the emergency release within reach, but at least 6 feet (1.83 m)
above floor, avoiding contact with vehicles to prevent accidental release and secure
with an overhand knot.
NOTE: If it is necessary to cut the rope, heat seal the cut end with a match or lighter to
prevent unraveling.
Garage Door
Opener
Emergency
Release Cable
Overhand
Knot
Emergency
Release Handle
Overhand
Knot
To prevent possible SERIOUS INJURY
or DEATH from a falling garage door:
• If possible, use emergency release
handle to disengage door ONLY when
garage door is CLOSED. Weak or
broken springs or unbalanced door
could result in an open door falling
rapidly and/or unexpectedly.
• NEVER use emergency release handle
unless garage doorway is clear of
persons and obstructions.
HARDWARE
Handle
Rope
3
Install the Automatic Door Lock
The automatic door lock (model 841LM) is used to prevent the door from being
manually opened once the door is fully closed, see Accessories page 37
NOTE: Older model 24 V door locks are
incompatible.
1. The lock must be mounted within
10 ft. (3.05m) of door opener If
possible, mount on same side as
door opener. The third roller from the
bottom is ideal for most installations.
2. Ensure rail surface is clean and attach
the lock template to the track so
that the bolt hole is approximately 3"
(7.6cm) from the center of a door
roller.
3. Drill holes as marked on the template.
4. Fasten automatic door lock to
the outside of the door track with
hardware provided.
5. Run bell wire up wall to door opener.
Use insulated staples to secure wire
in several places. Insert wire through
the bottom of the door opener.
6. Plug the connector into either plug in
the door opener.
A secondary door lock can be installed on
the opposite side of the door following the
instructions above.
4
6
1
10 feet (3.05 m)
max.
Screw 1/4"20x1/2" (2)
Door Track
HARDWARE
5
Lock
Template
3" (7.6 cm)
Roller
2
3
10
Installation
Attach the Cable Tension Monitor (Required)
4
NOTE: The cable tension monitor is shipped for left side installation. It is recommended
that the cable tension monitor be installed on the same side of the door as the door
opener. For right side installation, remove the snap-ring holding the roller in place and
reassemble it on the opposite side of the cable tension monitor.
1. Make sure the door cable is approximately 3/4" (19 mm) from the mounting surface.
Door adjustments or shimming may be required to achieve proper depth for the door
cable.
2. Position the cable tension monitor so the roller is 2"-6" from the drum and the roller
extends 1/8"-1/4" past the cable. Make sure cable tension monitor is located over a
wood support member and the roller is free from any obstructions.
NOTE: There must be no obstructions in the installation area that prevent the cable
tension monitor from closing completely when slack is detected.
3. Mark and drill 3/16" pilot holes for screws (pilot holes are not required for anchors).
4. Attach the cable tension monitor to the wall using the hardware provided. Make sure
that the roller is on top of the cable.
5. Run bell wire to door opener. Use insulated staples to secure wire.
6. Connect bell wire to the green quick-connect terminals on the door opener (polarity
is not important).
NOTE: Cable must have tension through entire door travel. Make sure there is no
slack in cable on opposite side of door during normal operation. If slack occurs
during door travel, adjust cables as required.
A second cable tension monitor may be installed for additional security. When two cable
tension monitors are installed, the door will not move in the down direction or will reverse
if one of the monitors detects slack or is disconnected.
If one of the cable tension monitors is removed, unplug both monitors from the opener.
Then plug in the monitor you wish to use and unplug and plug in the opener three times
to relearn the monitor to the opener.
(to garage door opener)
Drum
The cable tension monitor MUST be
connected and properly installed before
the garage door opener will move in the
down direction.
The cable tension monitor detects ANY
slack that may occur in the cables and
will reverse the door, eliminating service
calls.
HARDWARE
Screw
14-10x2" (2)
Screws
#8-32x1" (2)
To insert or
release wire,
push in tab with
screwdriver tip
WHT/
GRN
Cable
Cable
Tension
Monitor
1/8"-1/4"
(3-6 mm)
(to cable tension monitor)
Cable Tension
Monitor Roller
11
SIDE VIEW
Drum
Wall
2"-6"
(5-15 cm)
Cable Tension
Monitor Roller
Approx. 3/4" (19 mm)
Installation
5
Install the Door Control (Smart Control Panel®)
Install door control within sight of garage door, out of reach of small children at a
minimum height of 5 feet (1.5 m) above floors, landings, steps or any other adjacent
walking surface, and away from ALL moving parts of door.
Your garage door opener is compatible with up to 2 Smart Control Panels or 4 of any
other Security+ 2.0
products are not compatible.
For gang box installations it is not necessary to drill holes or install the drywall anchors.
Use the existing holes in the gang box.
1. Strip 7/16" (11 mm) of insulation from one end of the wire and separate the wires.
2. Connect one wire to each of the two screws on the back of the door control. The
wires can be connected to either screw. PRE-WIRED INSTALLATIONS: Choose
any two wires to connect, but make note of which wires are used.
3. Mark the location of the bottom mounting hole and drill a 5/32" (4 mm) hole.
4. Install the bottom screw, allowing 1/8" (3 mm) to protrude from the wall.
5. Position the bottom hole of the door control over the screw and slide down into
place.
6. Lift the push bar up and mark the top hole.
7. Remove the door control from the wall and drill a 5/32" (4 mm) hole for the top
screw.
8. Position the bottom hole of the door control over the screw and slide down into
place. Attach the top screw.
9. Run the white and red/white wire from the door control to the garage door opener.
Attach the wire to the wall and ceiling with the staples (not applicable for gang box
or pre-wired installations). Do not pierce the wire with the staple as this may cause
a short or an open circuit.
10. Connect the wire to the red and white terminals on the garage door opener. The
wires can be connected to either terminal.
11. Fasten the warning placard to the wall next to the door control.
NOTE: DO NOT connect the power and operate the garage door opener at this time. The
door will travel to the full open position but will not return to the close position until the
safety reversing sensors are connected and properly aligned. See page 14.
®
door controls. NOTE: Older LiftMaster door controls and third party
To prevent possible SERIOUS INJURY or
DEATH from electrocution:
• Be sure power is NOT connected
BEFORE installing door control.
• Connect ONLY to 7-28 VOLT low
voltage wires.
To prevent possible SERIOUS INJURY or
DEATH from a closing garage door:
• Install door control within sight of
garage door, out of reach of small
children at a minimum height of 5 feet
(1.5 m) above floors, landings, steps
or any other adjacent walking surface,
and away from ALL moving parts of
door.
• NEVER permit children to operate or
play with door control push buttons or
remote control transmitters.
• Activate door ONLY when it can be
seen clearly, is properly adjusted,
and there are no obstructions to door
travel.
• ALWAYS keep garage door in sight
until completely closed. NEVER permit
anyone to cross path of closing garage
door.
HARDWARE
Screw 6ABx1-1/4" (Standard installation) (2)
Drywall
Anchors (2)
(to garage door opener)
7/16" (11 mm)
(to door control)
12
Insulated Staples
(Not shown)
Red White
WHT/RED
Screw 6-32x1"
(pre-wired) (2)
WHT
To insert or
release wire,
push in tab with
screwdriver tip
Installation
IMPORTANT INSTALLATION INSTRUCTIONS
To reduce the risk of SEVERE INJURY or DEATH:
• This portable luminaire has a polarized plug (one blade
is wider than the other) as a feature to reduce the risk of
electric shock.
• This plug will fit in a polarized outlet ONLY one way. If the
plug does not fit fully in the outlet, reverse the plug. If it still
does not fit, contact a qualified electrician.
•. DO NOT alter the plug.
•. Light is intended for ceiling or wall mount and indoor
applications ONLY.
6
Install MyQ® Remote
LED Light
The MyQ Remote LED Light is designed to
plug directly into a standard 120V outlet.
Select an appropriate location on the
ceiling or wall to mount the light within 6
feet (1.83 m) of an electrical outlet so that
the cord and light are away from moving
parts.
NOTE: If installing light on drywall and a
ceiling joist cannot be located, use drywall
anchors provided. No pilot hole is required
for drywall anchors.
1. Drill pilot holes 6-1/8" (15.6 cm) apart
if mounting to joist.
OR
Screw in drywall anchors 6-1/8"
(15.6cm) apart if mounting to
drywall.
2. Determine the length of power cord
needed to reach the nearest outlet.
Wind any excess cord around cord
retainer on the top side of the light
base. Route the cord through the
channel so the light mounts flush.
3. Open the light lens.
4. Mount the light with the screws
provided.
5. Close the light lens.
6. Plug in the light to the outlet.
NOTE: The LED light is very bright.
DO NOT stare at the light while on a
ladder.
Your garage door opener remote light has
already been programmed at the factory to
operate with your opener. Any additional or
replacement remote lights will need to be
programmed.
Drywall Anchor (screw-in) (2)
Cord Retainer
Channel
Light Lens
HARDWARE
Screw #6x1" (2)
6-1/8" (15.6 cm)
Drywall
Anchors
Screws
13
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