<![endif]>ENGLISH
OWNER’S MANUAL
DIGITAL SIGNAGE MEDIA PLAYER
Please read this manual carefully before operating your set and retain it for future reference.
DIGITAL SIGNAGE MEDIA PLAYER
NC1000 NC1100 NA1000 NA1100
NC2000 NC2100 NA2000 NA2100
www.lgsupersign.com
www.LGsolutions.com
CONTENTS |
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SuperSign Solution |
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What is SuperSign?.................................. |
4 |
Display........................................................... |
4 |
Media Player.................................................. |
4 |
Software......................................................... |
4 |
SuperSign Player |
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What is SuperSign Player?....................... |
5 |
SuperSign Player Settings........................ |
6 |
Log-in to the Setting Menu............................. |
6 |
Network Settings............................................ |
7 |
Screen.......................................................... |
13 |
Password..................................................... |
14 |
EWF............................................................. |
15 |
Initialize S/W................................................ |
16 |
Info............................................................... |
17 |
USB AutoPlay.............................................. |
18 |
Language Options and Regional |
|
Settings................................................... |
19 |
Language Options and Regional Settings... |
19 |
SuperSign Player Functions................... |
20 |
Signage Mode (Video Playback Mode)........ |
20 |
Tray Icon Description................................... |
21 |
Tray Icon Menu............................................ |
22 |
Viewing SuperSign Player Summary |
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Information................................................... |
22 |
SuperSign Manager |
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What is SuperSign Manager ?................ |
23 |
Product Information..................................... |
23 |
How to Install SuperSign Manager......... |
24 |
System Requirements.................................. |
24 |
Installing the Program.................................. |
25 |
Installing SuperSign Manager...................... |
26 |
Uninstalling the Program............................. |
29 |
Starting SuperSign Manager.................. |
31 |
Starting SuperSign Manager....................... |
31 |
Logging In.................................................... |
31 |
Setting the Canvas...................................... |
32 |
SuperSign Manager Overview..................... |
34 |
Content Edit............................................ |
35 |
Overview...................................................... |
35 |
Checking details.......................................... |
36 |
Changing Layouts........................................ |
38 |
Changing Templates.................................... |
39 |
Using the Library.......................................... |
40 |
Creating Contents........................................ |
43 |
Using Clip Art............................................... |
52 |
Setting the Timeline .................................... |
55 |
Distributing Completed Content................... |
57 |
Content Properties/Tool............................... |
61 |
Schedule................................................. |
69 |
Overview...................................................... |
69 |
Properties and Tool Windows...................... |
70 |
Setting schedules........................................ |
71 |
Copying Schedules...................................... |
72 |
Deleting Schedules...................................... |
73 |
Distributing the Schedule............................. |
73 |
Previewing the Schedule............................. |
74 |
Management........................................... |
75 |
Overview...................................................... |
75 |
Manage Functions....................................... |
76 |
Adding/Removing Group............................. |
82 |
Other Features............................................. |
83 |
Appendix |
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Frequently Asked Questions (FAQs)...... |
86 |
SuperSign Network Connecting |
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Instructions............................................. |
88 |
Connect via LAN.......................................... |
88 |
Connect via Internet..................................... |
89 |
Wireless Network Connection...................... |
90 |
Monitor Models Supported by |
|
SuperSign............................................... |
91 |
SuperSign Manager Menu List............... |
92 |
File Menu..................................................... |
92 |
Edit Menu..................................................... |
92 |
View Menu................................................... |
93 |
2
Option Menu................................................ |
93 |
Setting Menu................................................ |
94 |
Help Menu.................................................... |
94 |
Required Software and Codec Package |
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Installation............................................... |
95 |
Required Software....................................... |
95 |
Codec Package Installation......................... |
96 |
Files Supported by SuperSign..................... |
96 |
Limitations of Microsoft Windows |
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Embedded Standard............................... |
97 |
Swapping Displays................................. |
98 |
SMTP E-mail Settings............................. |
99 |
Network Port Information........................ |
99 |
3
SuperSign is a digital signage solution developed exclusively by LG Electronics. The comprehensive LG SuperSign solution offers displays, media player (hardware and software), and management programs.
Component |
LG |
Display |
|
Media Player |
LG SuperSign Solution |
Note
●Digital Signage Solution is a network-based digital signage communication program. These new advertising media can be used in various places such as commercial and public facilities, airports, and schools, depending on the ad content and location’s conditions.
Display
A monitor (or monitors) is connected to the media player to display advertising content. LG’s SuperSign Solution supports most LCD monitors supporting RS-232C protocols. The brightness, resolution, sound, and other features of can be controlled by SuperSign Manager software.
Note
● Display types and their controllable range are listed in the Appendix of this manual.
Media Player
There are two types of media players available for use with LG SuperSign solution: the external media player (NC/NA1000 series) and the internal media player (NC/NA2000 series).
Software
The SuperSign Solution provides SuperSign Manager software, an all-in-one management program that is used to control the display and the media player, as well as the means to create and distribute media.
Note
●More information on SuperSign Manager is available in the SuperSign Manager section of this manual.
●The contents of SuperSign software are copyrighted by LG Electronic, Inc. and they may not be edited, reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, downloading, digital transmission, imaging, or any other information storage and retrieval
4 |
system, without the prior written permission of LG Electronic, Inc. |
SuperSign Player is a software program used to play digital signage files stored in the LG Digital Signage Media Player. SuperSign Player can play media files such as video, images, audio, Flash files, and documents transferred from the SuperSign Manager.
Attention
●SuperSign Player is a built-in software program installed in the Media Player. Start the Media Player and check whether SuperSign Player has been installed.
●If the initial window of SuperSign Player does not appear, check that the monitor is turned on.
●If the monitor is turned on, make sure that the cables between the Media Player and the monitor are properly connected.
Note
●The media file types that can be played by SuperSign Player are listed in Files Supported by SuperSign section of the appendix.
●Press the ESC key on the SuperSign Player home screen to display the desktop.
5
SuperSign Player
The SuperSign Player can be customized for multiple users.
1 |
To use SuperSign Player setting menu, right click on the SuperSign Player ( |
) icon located on the |
Windows taskbar. Its pop-up menu will appear as shown below. |
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2Click Setup to display the password entry screen.
The SuperSign Player's default password is set to "0000".
3Type in your password (initial password is set to 0000) and click OK to view the <SuperSign Player menu> shown below.
Note
6 |
● You can change the password by yourself. For details on password setting, refer to the Password section of this manual. |
|
SuperSign Player
The Network menu allows you to set the player IP (the IP address of the media player where SuperSign Player is installed) and the server IP (the IP address of the computer where SuperSign Manager is installed).
Player Name Setting
You can change the player name you specified before.
●Enter a new name for the player in the field.
●Click the Save button the save the settings.
●The default name of the player is the MAC address for the network device of the Media Player. You can change it if necessary.
NIC Setting
With NIC Setting option, you can select a network interface card from the list. This option is used when there are more than one network card installed on your player.
Note
●The SuperSign Player will automatically detect a network interface card available when the player is started.
7
SuperSign Player
Player IP Setting
The Player IP setting is for the Media player IP settings. It is set to Dynamic IP by default.
●With Dynamic IP enabled, the IP will be automatically generated.
●With Static IP enabled, you can assign the IP address manually.
●Enter the IP address of your choice and click Save.
Server IP Setting
In the Server IP settings, you can set the IP of the PC (server) on which SuperSign Manager is installed. It is set to Auto setting by default.
●With Auto setting selected, the IP of the server using the same network as the player will be automatically assigned.
●With Manual setting selected, you can choose a specific server IP.
●Enter the IP address of your choice and click Save.
Note
●Only IPv4 is supported in the player and the server IP settings.
●If you entered the IP manually, and the network is disconnected, check the IP address and try again.
8
SuperSign Player
Wizard Setting
The SuperSign solution now provides SuperSign Wizard setting that guides you through the necessary steps to configure the network settings on your SuperSign Player and SuperSign Manager.
Attention
●Before continuing with the Wizard setting, please make sure that you already have a SuperSign Manager installed on your server. If not, the wizard may not setup network connections correctly.
9
SuperSign Player
Follow the steps below to setup network connections by using the Wizard.
1Select the network environment that you want to use to connect to SuperSign Manager and SuperSign Player.
●Choose LAN when the SuperSign Manger and the SuperSign player are connected to the same network.
●Choose WAN when the SuperSign Manger and the SuperSign player are connected to different networks.
Note
●If the default gateway address and the subnet mask set to the SuperSign Manager are the same as the
SuperSign Player, they are connected to the same network.
●To find the default gateway address and subnet mask set to your SuperSign Manager, go to the desktop of the server on which the SuperSign Manager is installed and navigate through the following:
1.Click Start > Control Panel.
2.On the control panel, double-click Network Connections.
3.Right-click Local Area Connection.
4.Click Properties.
5.Select Internet Protocol (TCP/IP), and then click Properties.
6.The Internet Protocol (TCP/IP) Registration Information dialog box appears.
7.Check the default gateway address and the subnet mask.
●For SuperSign Player network settings, see SuperSign Player Settings > Network Settings in this manual.
10
SuperSign Player
Enter a name for SuperSign Player. The SuperSign Man-
2ager will use these names to identify the connected players.
3Select a network interface card that will be used for network connections.
4Set SuperSign Player IP address. The Player's IP address can be assigned automatically or manually.
●Choose Dynamic IP when you want the Wizard to automatically set the IP settings.
●Choose Static IP when you want to assign the IP address yourself.
11
SuperSign Player
Set the IP address for the server on which SuperSign
5Manager is installed. The server's IP address can be assigned automatically or manually.
●Choose the Auto setting when you want the Wizard to automatically assign the IP address to the server.
●Choose the Manual Setting when you want to assign the IP address yourself.
A connection will be made if the player is connected with a network cable properly. To complete the network con-
6nection, move to SuperSign Manager and select Option > Player Search search in the Menu bar. Please check the connection to players by running "Player search".
Attention
●If you receive an error message, make sure that the server and player are connected to the network and try again.
12
SuperSign Player
In the Screen Setting menu, you can choose the screen view type. The type is set to Landscape 0 by default.
●SelectLandscape when you position the monitor horizontally.
●Select Portrait when you position the monitor vertically.
13
SuperSign Player
In Password menu, you can set a password to access the SuperSign Player Menus.
Password
You can choose whether you want to use a password when entering the SuperSign Player Menu.
●If you select Enable, you must type in your password to use the SuperSign Player Menu.
●If you select Disable, you can use the SuperSign Player Menu without entering your password.
Change
You can change the password required for the SuperSign Player Menu. The password should be a four-digit number. You will then have to use your new password to launch the SuperSign Player Menu.
1
Enter a new password in Change menu and click OK.
The Verify menu will be activated.
In the Verify menu, re-enter the same password you
2used in the Change menu. Save the change by clicking OK.
3
This will display the message:
"Your password has been changed."
14
SuperSign Player
EWF
In the EWF menu, you can select whether you want to use the Enhanced Write Filter feature of Microsoft
Windows Embedded Standard.
●EWF protects against viruses that can destroy the product's file system.
●If EWF is set to Enable, you cannot add, delete, or change the data stored in the C drive of the Media Player.
●You must set EWF to Disable when you install a new program in the Media Player.
●With EWF enabled, new programs cannot be installed.
●To apply the change to EWF, restart your system.
Note
●For more information on EWF, visit the Microsoft website.
●Settings of the <SuperSign Player Menu> such as network and screen settings and the EWF password are not deleted, because they are not controlled by EWF functions.
●It takes about five seconds to two minutes for the IP and EWF setting changes to be applied.
Attention
With EWF enabled, new data will be deleted if you reboot the machine even though you saved the data on the C drive. If you want to keep new date, save it on the D drive.
15
SuperSign Player
The Initialize S/W menu allows you to initialize the SuperSign Player settings.
When you click on the menu, an alert window will be displayed as shown below.
When you click Yes, the SuperSign Player settings will return to the same conditions that existed at the time of your purchase.
Attention
● Even after you initialize the software, the network settings will not be reset.
16
SuperSign Player
Displays the status of the installed SuperSign Player.
● Version info.: Displays the version of the installed
SuperSign Player.
●Network status: Displays the network connection status.
●Content Info.: Displays the file name of the content being
played.
17
SuperSign Player
If you connect a USB storage device to SuperSign Player, the list of the content files stored in the USB device will be automatically displayed. The selected content file can either be played or saved in SuperSign Player's hard disk for playback. If the USB playback list is not displayed automatically, press the blue button on the remote control or press the F12 on the keyboard to display the content list.
●Download: The list of the content files copied from the
USB storage device to SuperSign Player's hard disk.
●USB: The list of the content files exported from
SuperSign Manager.
Attention
The content file downloaded in the "AutoPlay" folder will be deleted when the schedule is set.
Note
If you connect a new USB storage device to SuperSign Player which has already a USB storage device connected, the content list will not be updated. SuperSign Player can only read from one USB storage device at a time; it cannot read from two or more USB storage device simultaneously.
Note
●If you restart SuperSign Player or select the tray icon, "SuperSign mode", it remembers the last played item (scheduled file) and plays it.
●The scheduled playback of the file ends, the monitor turns to idle mode.
18
SuperSign Player
If you want to use SuperSign Player in other languages, you can change the language under Regional and Language Options in your operating system (Microsoft Windows XP Embedded).
To Change the Language:
1Disable EWF in SuperSign Player Menu.
2In Windows, select Start > Control Panel > Regional and Language Options.
3Choose the language you want to use as shown below.
4Re-install the SuperSign Player with the new language.
5Enable EWF in the SuperSign Player Menu.
6Reboot the system.
Attention
● SuperSign Manager and SuperSign Player should use the same language.
19
SuperSign Player
If the Media Player is turned on and the operating system is booted completely, SuperSign Player runs automatically. Then SuperSign Player automatically plays its schedule. Signage mode is for playing pre-distributed videos based on the assigned schedule.
The Signage mode screen is shown below.
Note
●When SuperSign Player is restarted, ad content is automatically played according to the last transferred schedule. See SuperSign Manager Schedule for details.
Attention
●Playback may be slow when more than two full HD videos (H.264, MPEG-2, WMV) or other types of media are played simultaneously.
●When text is overlapped with more than two videos, this may cause blinking.
●The PowerDVD SE is included in SuperSign Player. If you remove the PowerDVD from SuperSign Player, quick video play will not be available.
●If you use Transition effects on full-HD pictures or more than two pictures, playback may become slow.
●Achange to the Windows Standard Timeline will be applied after SuperSign Player is restarted.
●You can enjoy smoother playback with videos encoded with H.264 or VC-1.
20
SuperSign Player
If you click the ESC key in signage mode while videos are playing, the video will pause and move to the desktop.
The SuperSign Player tray icon shows the server connectivity status as shown below.
SuperSign Player Tray Icon |
Description |
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SuperSign Player is being installed. |
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SuperSign Player is being uninstalled. |
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SuperSign Player is connected to the server on which SuperSign |
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Manager is installed. |
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SuperSign Player is not connected to the server on which Super- |
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Sign Manager is installed. |
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21
SuperSign Player
Right-click the SuperSign Player tray icon in the lower right of the desktop to display the tray menu.
Menu |
Description |
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About the |
The program information including SuperSign Player |
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program |
software version is shown here. |
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SuperSign |
You can play content based on the SuperSign |
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Mode |
Player's schedule. |
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Setup |
Go to the SuperSign Player Setup Menu. |
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Close |
Exit SuperSign Player. |
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When you move mouse over the SuperSign Player tray icon, the program summary information will be shown for about five seconds.
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Information Type |
Message |
Description |
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Software Information |
SuperSign 1.x.x |
The SuperSign Player version. |
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Disconnected |
Disconnected from SuperSign Manager. |
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Server Connection |
Connected to SuperSign Manager |
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Information |
IP Address |
The IP address of the connected/disconnected SuperSign |
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Manager. |
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Schedule Information |
Ready |
There is no schedule registered. |
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22 |
Scheduled |
There are one or more schedules registered. |
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SuperSign Manager is a network-based comprehensive management program that creates and manages digital media, distributes content, supports video playback and remote control.
A B C
Index Item
AContent Edit
BSchedule
CManagement
Description
You can create content for the SuperSign Player with a variety of media
files. It supports numerous media files, including video, audio, documents, and Flash files, and applies an easy drag and drop feature to facilitate content creation.
You can manage the schedules of your content to be played in the SuperSign Player. Schedules can be assigned by period as well as time.
You can register and manage more than one SuperSign Player on the same network. You can manage the registered SuperSign Players by controlling their power on/off, multiple monitor connection, and updates.
23
SuperSign Manager
SuperSign Manager is a software program for Windows. Insert the installation CD provided in the package into your PC to install SuperSign Manager.
SuperSign Manager PC Recommended Specifications
Accessories |
Requirements |
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CPU |
2.5 GHz Core 2 Duo L2 Cache 2 MB or higher |
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RAM |
2 GB or higher |
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HDD |
250 GB or higher |
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Network |
100 Mbps or higher |
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OS |
Windows XP sp3 or Window 2003 Server |
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Graphics Card Memory |
512 MB or higher |
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SuperSign Manager PC Minimum Requirements
Accessories |
Requirements |
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CPU |
2.0 GHz L2 Cache 512 KB or higher |
RAM |
2 GB or higher |
HDD |
40 GB or higher |
Network |
10 Mbps or higher |
OS |
Windows XP sp2 or higher |
Graphics Card Memory |
512 MB or higher |
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Note
●SuperSign Manager supports Windows XP (32-bit), Windows 2003 Server (32-bit), and Windows 7 (32-bit, 64-bit) only. The program cannot be run on operating systems other than those listed above.
24
SuperSign Manager
If you insert the installation CD provided in the package, the installation program runs automatically as shown below.
A
A |
SuperSign Program |
Installation is initiated by clicking SuperSign Manager. |
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Installation |
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Note
●If the installation program does not run automatically, open the window manually by double clicking the file SupersignMgr_setup.exe in the CD-ROM drive: SuperSign SuperSign_ Software Application SuperSign_Manager directory of the CD.
25
SuperSign Manager
When the CD provided with the set is inserted into a PC, the installation program will run automatically. Follow the steps below to install the SuperSign Manager.
1 Click Run in the Download file pop-up window.
2 Click Run in the Security Warning pop-up window.
3 Select the language and then click OK to continue.
4After reviewing the installation instruction, click Next to continue.
26
SuperSign Manager
If necessary, change the installation path to the direc-
5tory where you want to install SuperSign Manager. Click Next to continue.
6Installation is initiated. Click Details to see the detailed installation process information during installation.
During the installation process, Adobe AIR installer will
7run. Click Agree to install Adobe AIR. You must install Adobe AIR to use SuperSign Manager properly.
8 Click Finish to Complete the installation of Adobe AIR.
27
SuperSign Manager
9 Adobe Flash Player Active X installation is initiated.
10 |
Click DONE when the installation of Adobe Flash Player |
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Active X ends. |
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11 |
After SuperSign Manager installation is complete, click |
Finish to exit the installation. |
Note
●When you re-install the program without uninstalling it, you can preserve the data or initialize the system.
●If you use Windows 7, you should log on as an administrator. Otherwise, you cannot install the program.
●When installing SuperSign Manager and the Player, use the same version of the software.
28
SuperSign Manager
To uninstall SuperSign Manager, Click Start > Program > SuperSign Manager > Uninstall SuperSign Manager.
Follow these steps to uninstall SuperSign Manager.
1Click Uninstall to start the un-installation of SuperSign Manager.
2Click Details to see the detailed un-installation process information during un-installation.
29
SuperSign Manager
3
After SuperSign Manager un-installation is complete, click Finish to exit the un-installation.
Note
● SuperSign Manager can be uninstalled by using Add or Remove Programs in Control Panel.
1. Windows XP, Windows 2003 Server
Select SuperSign Manager in Start > Settings > Control Panel > Add or Remove Programs, click Remove.
2. Windows 7
Select SuperSign Manager in Start > Settings > Control Panel > Programs > Uninstall or change a program, click Remove.
Attention
●All data created by the user will be deleted when the program is uninstalled.
30