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2016LS460 L

Lexus 2016 LS 460, 2016LS460 L Warranty And Services Manual

2016
LS 460 LS 460 L
WARRANTY AND SERVICES GUIDE
Owner Amenities | Warranty Information | Maintenance Requirements
1
From everyone at Lexus, thank you for purchasing one of our vehicles. Your Lexus is designed to deliver uncompromising luxury and perform ance. We are committed to providing you with an ownership experience that is second to none, and we look forward to serving you in the years ahead. Welcome to the Lexus family!
Taking Delivery of Your New Lexus
As you take delivery of your new vehicle, there are some important services you should know about. These include:
Lexus Personalized Settings: You r vehicle includes a variety of electronic features that can be personalized to your preferences. For example, doors can be programmed to remain locked when you shift into “Park.” See your dealer for details.
Pre-Delivery Service: Your dealership has performed a thorough service to prepare your vehicle for delivery. This includes initializing certain electronic features, such as the one-touch power windows.
Scheduled Maintenance: Yo u r vehicle requires main tenance every six months or 5,000 miles, whichever comes first. See page 44 for details.
Dealership Service Department:
Your service department is committed to helping you keep your Lexus performing at its best. Your dealer will provide you with the department’s hours of operation, appointment procedures and information on any special services.
Warranty Coverage: Your Lexus is covered by one of the finest warranties in the industry. See page 15 for a summary of coverages.
Roadside Assistance: Roadside assis tance is provided for 48 months from your vehicle’s in-service date, regardless of mileage. See page 6 for details.
Again, thank you for choosing Lexus. We wish you many years of safe and pleasurable driving.
WELCOME TO THE LEXUS FAMILY
2
OWNER AMENITIES
Complimentary Services
First Scheduled Maintenance Service ........................................4
Second Scheduled Maintenance Service .....................................4
Loaner Vehicle .............................................................5
Travel Protection ............................................................5
Roadside Assistance ........................................................6
Other Benefits and Assistance
Quality Control .............................................................7
Vehicle Service History......................................................7
Vehicle Service Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Body Repairs ................................................................7
The Smart Key ..............................................................8
WARRANTY INFORMATION
Introduction
If You Need Assistance ......................................................9
The Lexus Commitment ....................................................14
Warranty Coverages at a Glance............................................15
Your Warranties in Detail
General Warranty Provisions ...............................................16
New Vehicle Limited Warranty ..............................................18
Federal Emission Control Warranty .........................................22
TABLE OF CONTENTS
3
California Emission Control Warranty ...................................... 28
Tire Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Your Responsibilities
Operation and Maintenance ............................................... 35
Obtaining Warranty Service ...............................................37
MAINTENANCE INFORMATION
Introduction
The Importance of Scheduled Maintenance ................................. 39
Maintenance and Lexus Warranty Coverage ................................40
Lexus Dealership Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
General Maintenance and Regular Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Scheduled Maintenance Log
Determining Your Maintenance Interval: Months vs. Mileage .................. 44
Complimentary First Scheduled Maintenance Service ....................... 45
Complimentary Second Scheduled Maintenance Service .................... 46
Scheduled Maintenance Log ............................................... 48
Explanation of Maintenance Items ..........................................68
Vehicle Identification............................................................72
INDEX......................................................................73
TABLE OF CONTENTS
44 Complimentary Services
AMENITIES
COMPLIMENTARY SERVICES
To help ensure that your ownership experience is pleasant, convenient and trouble-free, Lexus provides you with a variety of complimentary ser vices. These services are described on the following pages. Other valuable owner benefits are described in the section entitled “Other Benefits and Assistance” beginning on page 7.
First Scheduled Maintenance Service: Six Months or 5,000 Miles
This complimentary service is performed at six months or 5,000 miles, whichever occurs first. To obtain this service, contact your Lexus dealership. Your complimentary service will include these items:
•
Inspect and adjust all fluid levels
•
Program Lexus Personalized Settings, if requested
•
Reset scheduled maintenance reminder
•
Rotate tires
•
Visually inspect brake pads, calipers and rotors
•
Inspect wiper blades
•
Check installation of driver’s floor mat
•
Road-test vehicle
What are Lexus Personalized Settings?
Your vehicle includes a variety of electronic features that can be programmed to your preferences. For example, doors can be programmed to remain locked when you shift into “Park.” (For more information, see the “Customizable Features” section of the Specifications chapter in your Owner’s Manual.) Programming of these features is performed once at no charge, provided you obtain the service at the six-month/5,000-mile scheduled maintenance service. Programming of some Lexus Personal ized Settings requires special equipment and may be performed only by an authorized Lexus dealership.
Second Scheduled Maintenance Service: 12 Months or 10,000 Miles
This complimentary service is performed at 12 months or 10,000 miles, whichever occurs first. To obtain this service, contact your Lexus dealership. Your complimentary service will include these items:
•
Replace engine oil with 0W-20 oil; replace oil filter*
•
Replace cabin air filter
55Complimentary Services
AMENITIES
COMPLIMENTARY SERVICES
•
Reset oil maintenance reminder, if oil was changed
•
Reset scheduled maintenance reminder
•
Rotate tires
•
Measure thickness of brake pads and rotors (LS 460 with F SPORT Package)
•
Visually inspect brake pads, calipers and rotors
•
Inspect wiper blades
•
Check installation of driver’s floor mat
•
Road-test vehicle
* Replace the engine oil and oil filter
every 12 months or 10,000 miles, or when the oil maintenance reminder appears, whichever comes first.
If you do the majority of your driving under certain special operating conditions, additional items are included in this service. See the “12 Months or 10,000 Miles” chart on page 48.
Loaner Vehicle
If your vehicle must be kept overnight at a Lexus dealership for a warran­ty-covered condition that requires more than eight hours to repair, Lexus will provide you with a complimentary loaner vehicle for up to five days.
Travel Protection
Lexus will reimburse for a rental car for up to five days and for overnight lodging for up to three nights (not to exceed $200 per night) if all of the following occur:
•
Your vehicle becomes inoperable or unsafe to drive when you are more than 100 miles from home.
•
Your vehicle’s malfunction is caused by a warranty­covered condition.
•
Repairs will take longer than eight hours to complete.
To obtain reimbursement for rental car and lodging expenses, contact a Lexus dealership service consultant.
66 Complimentary Services
AMENITIES
Roadside Assistance
Lexus roadside assistance coverage is for 48 months from your vehicle’s in-service date, regardless of mileage. Coverage is provided 24 hours a day, 365 days a year, for vehicles operated in the United States, U.S. territories and Canada. Assistance is administered through the American Automobile Association.
Services Provided
•
Roadside services such as battery jump-start, tire change, fuel delivery, lockouts, vehicle extrication and towing in case of minor accident.
•
Towing to the nearest Lexus dealership (or an alternate repair facility, if necessary).
•
Assistance in locating alternate transportation and lodging.
•
Visit the Apple and Google app stores to download the complimentary Lexus Roadside Assistance app.
How to Get Help
To obtain roadside assistance, take the following steps:
1) Call (800) 25-LEXUS (800/255-3987).
2) Have as much of the following information as possible:
•
17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb
•
Owner’s name and home address
•
Vehicle license plate number
•
Location of vehicle, including the nearest major intersection
3) Wait at your vehicle or in a nearby
secure location for the roadside assistance provider to arrive.
Additional Coverage
After your roadside assistance coverage expires, you may join a motor club created exclusively for Lexus owners. Benefits include roadside assistance coverage, a trip-planning service and discounts on travel and dining. For further information, call (800) 25-LEXUS (800/255-3987).
COMPLIMENTARY SERVICES
7Other Benefits and Assistance
AMENITIES
Quality Control
You may have noticed a few miles on the odometer when you took delivery of your Lexus. This mileage is a result of the comprehensive process used to ensure the quality of your vehicle. This process includes ex tensive inspections during and after production. The final inspection takes place at the selling dealership and includes a road-test conducted by a trained Lexus technician.
If you’d like to know more about Lexus quality-control procedures, ask a Lexus dealership service consultant.
Vehicle Service History
When you have your vehicle serviced at a Lexus dealership, your service information is recorded in the Lexus National Service History database. This is the first database of its kind in the automotive industry. It can be accessed by any Lexus dealership in the United States — a great convenience if you relocate or need to have your vehicle serviced while traveling.
Vehicle Service Agreements
If you plan to keep your vehicle for several years or if you accumulate
mileage quickly, you may want to purchase a Lexus vehicle service agreement. These agreements cover the cost of specific repairs beyond the factory warranty period. They also cover services such as towing, substitute transportation and lodging to minimize your inconvenience should your vehicle require repair. Lexus vehicle service agreements are available with a variety of coverage options. A Lexus dealership sales consultant can help you select the plan that’s best for you.
Body Repairs
If you’re involved in a collision, you want your vehicle to be returned to its pre-accident condition when repaired. That’s why it is important to make sure repairs are made only with Genuine Lexus Parts. Some repair shops and insurance companies may suggest using imitation or salvaged parts to save money. However, these parts do not meet Lexus’ high standards for quality, fit and corrosion resistance. In addition, imitation and salvaged parts (and any damage or failures they may cause) are not covered by any Lexus warranty.
OTHER BENEFITS AND ASSISTANCE
8 Other Benefits and Assistance
AMENITIES
The best way to ensure that your vehicle is repaired with Genuine Lexus Parts is to take it to a Lexus dealership. Each dealership works with selected collision repair centers that meet Lexus’ strict requirements for training, equipment, quality and customer satisfaction. These repair centers use Genuine Lexus Parts exclusively in the repair of Lexus vehicles.
The Smart Key
Your Lexus vehicle was made with two “Smart Keys” and an aluminum key-number plate. Each Smart Key includes an electronic main key that has an integrated mechanical backup key. The electronic key controls the remote-entry and theft-deterrent systems, enables the push-button start switch and controls the engine immobilizer. The mechanical key can be removed from the electronic key and used to operate the driver’s door lock, the glove box lock and the trunk lock (if equipped).
Replacing the Key
Your Lexus dealer can generate replacement keys. Certain bonded/ registered locksmiths may also be able to generate replacement keys. When ordering a new key, bring all keys for the vehicle to your dealership.
If a Smart Key or the key-number plate is not available, a Lexus dealer or certain locksmiths can obtain the key code from a restricted-access database. These businesses can also access a service utility to register the keys to the vehicle if all registered keys have been lost.
If you lock your key in your vehicle and do not have a spare, your dealer can make a new mechanical key from the code on the key-number plate. Certain bonded/registered locksmiths may also be able to generate a replacement mechanical key. If a Lexus dealer is not available, please refer to www.aloa.org to find a bonded/registered locksmith who performs high-security key service.
Keeping the Key Safe
Replacing a Smart Key may be costly. We advise you to keep a spare Smart Key and the key-number plate in a safe place. If you record the key number in more than one place, do not record it in a way that can be easily identified and associated with the vehicle. For example, don’t leave the number somewhere that can be accessed by a valet. It is wise to keep a copy of the key number outside of the vehicle.
OTHER BENEFITS AND ASSISTANCE
9Introduction
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IF YOU NEED ASSISTANCE
Both Lexus and your Lexus dealer are dedicated to serving your automotive needs. Your complete satisfaction is our first priority. Should you have a problem or concern, please take the following steps to ensure the quickest possible response:
Step 1
Discuss the situation with a dealership manager, such as the service manager or customer satisfaction manager. If necessary, ask the dealership owner or general manager for assistance. In most cases, a satisfactory solution can be reached at this step.
Step 2
If the dealership does not address your concern to your satisfaction, call the Lexus Customer Satisfaction Department at (800) 25-LEXUS (800/255-3987). In Canada, call (800) 26-LEXUS (800/265-3987). In Mexico, call 95-1-310-328-2075.
You may also write to us at:
Lexus Customer Satisfaction
Department P.O. Box 299 1 Torrance, CA 90509-2991
Whether calling or writing, please provide the following information:
•
17-digit Vehicle Identification Number (VIN) found on the vehicle registration paperwork and on the certification label located inside the driver’s door jamb
•
Current vehicle mileage
•
Name of your selling and servicing Lexus dealerships
•
Your day and evening telephone numbers
10 Introduction
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Step 3
If your concern has still not been resolved to your satisfaction, Lexus offers additional assistance through:
National Center for Dispute Settlement (NCDS) P.O. Box 457 Mt. Clemens, MI 48046 (866) 272-4872
Important: You must use NCDS
prior to exercising rights or seeking reme dies available to you through a court action pursuant to the Magnuson-Moss Warranty Act. In addition, you must use NCDS if you are required to do so prior to exercising certain rights or seeking certain remedies available under the Lemon Laws of your state. See the Lemon Law Guide for specific requirements applicable in your state.
However, if your state law permits and if you choose to exercise rights and seek remedies that are not created by the Act, you need not use NCDS.
NCDS Arbitration
What is the Dispute Settlement Program?
This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.
How much will it cost?
The service is provided at no cost to you. It is part of Lexus’ effort to promptly and equitably resolve your concerns. The decision-maker is an impartial third party. The decision of the arbitrator(s) is binding on Lexus but not on you.
IF YOU NEED ASSISTANCE
11Introduction
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What types of disputes are eligible?
NCDS resolves disputes involving Lexus product reliability and warranty performance that arise during the greater of 1) four years or 50,000 miles from the vehicle’s in-service date, whichever is earlier; or 2) the appli cable provision of the Lexus New Vehicle Limited Warranty. However, NCDS will not arbitrate 1 ) claims involving a vehicle used primarily for commercial purposes unless the Lemon Laws of your state cover vehicles used for commercial purposes; or 2) claims that an air bag failed to deploy or deployed when it should not have; or 3 ) disputes regarding fires and/or accidents and/or theft. Since there are other additional exclusions, please contact NCDS for further information on eligibility guidelines. You must file a request for arbitration with NCDS within six months of the expiration of the eligibility period, provided the concern or alleged defect was brought to the attention of Lexus or one of its dealers during the eligibility period.
How long is the arbitration process?
The entire process — from the time NCDS receives your request for arbitration to the arbitrator’s decision — is designed to take no more than 40 days. A decision may be delayed if:
•
You fail to provide certain information required by NCDS.
•
You fail to make your vehicle available for inspection by NCDS in a timely manner (if an inspection is required).
How do I request arbitration?
To initiate arbitration, you must complete an NCDS customer claim form and mail it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle, or you may request a form by calling NCDS at (866) 272-4872. When you call, please have ready your vehicle identi fication number (VIN), the names of your selling and servicing dealerships, and the current mileage on your Lexus.
IF YOU NEED ASSISTANCE
12 Introduction
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In addition to completing the cus tomer claim form, please provide NCDS with the following information:
•
Vehicle year, make, model, VIN, mileage and date of purchase.
•
A brief description of your complaint and the actions you have taken to resolve it.
•
What action or remedy you believe would resolve your problem.
If you are seeking reimbursement for repairs or incidental expenses, please provide copies of applicable receipts.
Send your request to:
National Center for Dispute Settlement P.O. Box 457 Mt. Clemens, MI 48046
Upon receipt of your request, NCDS will contact you regarding the status of your case and supply you with additional details about the program.
How does the arbitration process work?
When NCDS receives your request, it will be forwarded to the Lexus area office for response.
At the request of either party or the arbitrators, NCDS may schedule a technical inspection. This may include an inspection of the vehicle by an independent tech nical expert with a Lexus representative present. The technical expert will forward his or her evaluation to NCDS.
An oral hearing will be held prior to a decision being rendered. At this hearing, all relevant evidence is admissible. You and a Lexus representative will present both sides of the case to the NCDS arbitrator(s). You will each be given an equal opportunity to give testimony and provide documents. Then you will each be given an opportunity for rebuttal. After considering all testimony and documents, the arbitrator(s) will review the applicable legal standards and render a decision within 10 days.
A settlement satisfactory to all parties may be negotiated at any time during the process.
IF YOU NEED ASSISTANCE
13Introduction
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What types of decisions are ren dered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?
Arbitrated decisions are based on what the arbitrator(s) believe to be fair and equitable after applying the appropriate legal standards. Remedies include but are not limited to repairs; reimbursement for repairs and incidental expenses, such as towing costs; and repurchase or replacement of your vehicle.
The decision of the arbitrator (s) is binding on Lexus but not on you. Lexus must comply with the decision shortly after it is rendered, usually within 30 days of your acceptance of the decision. NCDS will contact you within 10 days of scheduled compliance to ensure that Lexus has complied in a timely manner.
Are there limits to the scope of arbitrated decisions?
Arbitrated decisions do not include:
•
Attorney fees
•
Punitive damages
•
Multiple damages
•
Consequential damages, other than incidental damages that you may be entitled to under law
What other recourse do I have?
If you are dissatisfied with the arbitrator’s decision or Lexus’ compliance, you may pursue any other legal reme dies available to you, including small claims court. You should be aware that the decision of the arbitrator(s) is admissible as evidence in any legal proceedings concerning your vehicle.
Is the Dispute Settlement Program subject to change?
The information in this booklet about the program is correct as of the date of printing. However, the program may be changed without notice. Contact the Lexus Customer Satisfaction Department at (800) 255-3987 for the most current information concerning the Dispute Settlement Program.
IF YOU NEED ASSISTANCE
14 Introduction
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THE LEXUS COMMITMENT
You have purchased one of the finest vehicles built in the world today, and it is backed by one of the finest warranties in the industry. This excellent warranty coverage demonstrates not only our confidence in Lexus vehicles, but also our commitment to every Lexus customer. We’re dedicated to ensuring that you enjoy exceptional quality, dependability and peace of mind throughout your ownership experience.
To further demonstrate our commitment to our customers’ satisfaction, occasionally we may establish a special policy adjustment to pay for specific repairs that are no longer covered by warranty. When we estab lish such a policy adjustment, we mail details to all applicable owners on record. That’s why it is important to send in the card at the back of this booklet if you change your address or if you have purchased your Lexus from a previous owner.
You’ve made a wise decision to purchase a Lexus. Your vehicle delivers world-class luxury and
performance, along with an unparalleled commitment from Lexus to ensuring your satisfaction. You can be confident — as we are — that you’ll enjoy owning your Lexus as much as you enjoy driving it.
This section of the Warranty and Services Guide describes the terms of Lexus warranty coverage as well as general owner responsibilities. The section beginning on page 39 describes your vehicle’s maintenance requirements. Be sure to review this information carefully, since proper maintenance is required to ensure that warranty coverage remains intact.
All warranty information is the latest available at the time of publication and, with the exception of the emission control warranties, is subject to change without notice.
15Introduction
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†
Also ap plies to Connecticut , Delaware, Maine, Maryland, Massa chusetts, New Jersey,
Orego n, Pennsylva nia, Rhode Island, Verm ont and Washington ve hicles equippe d with a
California Cer tified Emission Control System. Vehicles c overed by this warranty are also
covered by the Federal Emission Contro l Warranty.
WARRANTY COVERAGES AT A GLANCE
16 Your Warranties in Detail
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Who Is the Warrantor
The warrantor for these limited warranties is Lexus, a division of Toyota Motor Sales, U.S.A., Inc., 19001 South Western Avenue, Torrance, California 90509-2991, a California corporation.
Which Vehicles Are Covered
These warranties apply to 2016 model-year Lexus LS 460 and LS 460 L models registered and normally operated in the United States, U.S. territories and Canada. Warranty coverage is automatically transferred at no cost to subsequent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty terms and conditions that may vary depending on the part covered. A warranty for specific parts or systems, such as the Powertrain Warranty or Emission Performance Warranty, is governed by the coverage set forth in that warranty as well as the General Warranty Provisions.
When Warranty Begins
The warranty period begins on the vehicle’s in-service date, which is the first date the vehicle is either delivered to an ultimate purchaser, leased, or used as a company car or demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered by these warranties are made at no charge for parts and labor.
Parts Replacement
Any needed parts replacement will be made using new or remanufactured parts. The decision whether a part should be repaired or replaced will be made by the servicing Lexus dealership and/or Lexus. Parts scheduled to be replaced as required maintenance are warranted until their first replacement only.
Note: Lexus remanufactured parts meet or exceed all factory standards for safety, quality and reliability.
GENERAL WARRANTY PROVISIONS
17Your Warranties in Detail
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Limitations
The performance of necessary repairs and adjustments is the exclusive remedy under these warranties or any implied warranties. Lexus does not authorize any person to create for it any other obligation or liability in connection with this vehicle.
Any implied warranty of merchant­ability or fitness for a particular purpose is limited to the duration of these written warranties. Some
states do not allow restrictions on how long an implied warranty lasts, so this limitation may not apply to you.
Your Rights Under State Law
These warranties give you specific legal rights. You may also have other rights that vary from state to state.
GENERAL WARRANTY PROVISIONS
18 Your Warranties in Detail
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WHAT IS COVERED AND HOW LONG
Basic Warranty
This warranty covers repairs and adjustments needed to correct defects in materials or workmanship of any part supplied by Lexus, subject to the exceptions indicated under “What Is Not Covered” on pages 19-20.
Coverage is for 48 months or 50,000 miles, whichever occurs first, with the exception of wheel alignment and wheel balancing, which are covered for 12 months or 12,000 miles, whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed to correct defects in materials or workmanship of any component listed here and supplied by Lexus, subject to the exceptions indicated under “What Is Not Covered” on pages 19-20.
Coverage is for 72 months or 70,000 miles, whichever occurs first.
Engine
Cylinder block and head and all internal parts, timing belt and cover, flywheel, oil pan, water pump, fuel pump, engine mounts, engine control computer, seals and gaskets.
Transmission and Transaxle
Case and all internal parts, torque converter, clutch cover, mounts, engine control computer, seals and gaskets.
Front-Wheel-Drive System
Drive shaft, axle, hub, bearings, seals and gaskets.
Rear-Wheel-Drive System
Differential carrier assembly, drive shaft, axle carrier, axle case, axle bearing, axle shaft, seals and gaskets.
Restraint Systems Warranty
This warranty covers repairs needed to correct defects in materials or workmanship of any seatbelt or air bag system supplied by Lexus, subject to the exceptions indicated under “What Is Not Covered” on pages 19-20.
Coverage is for 72 months or 70,000 miles, whichever occurs first.
For vehicles sold and registered in Kansas, the warranty for seatbelts and related components is 10 years, regardless of mileage.
NEW VEHICLE LIMITED WARRANTY
19Your Warranties in Detail
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Corrosion Perforation Warranty
This warranty covers repair or replacement of any original body panel that develops perforation from corrosion (rust-through), subject to the exceptions indicated under “What Is Not Covered” on pages 19-20.
Coverage is for 72 months, regardless of mileage.
For information on how to protect your vehicle from corrosion, refer to sections related to maintenance and care in the Owner’s Manual.
Towing
When your vehicle is inoperable due to failure of a warranted part, towing service to the nearest authorized Lexus dealership is covered.
WHAT IS NOT COVERED
This warranty does not cover damage or failures resulting directly or indirectly from any of the following:
•
Fire, accidents or theft
•
Abuse or negligence
•
Misuse — for example, racing or overloading
•
Improper repairs
•
Alteration or tampering, including installation of non-Genuine Lexus Accessories
•
Lack of or improper maintenance, including use of fluids other than those specified in the
Owner’s Manual
•
Installation of non-Genuine Lexus Parts
•
Airborne chemicals, tree sap, road debris (including stone chips), rail dust, salt, hail, floods, wind storms, lightning and other environmental conditions
•
Water contamination
NEW VEHICLE LIMITED WARRANTY
20 Your Warranties in Detail
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This warranty also does not cover the following:
Tires
Tires are covered by a separate warranty provided by the tire manufac turer. See page 34.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and other deterioration caused by normal wear and tear.
Maintenance Expense*
Normal maintenance services such as engine tune-ups; replacement of fluids and filters; lubrication; cleaning and polishing; replacement of spark plugs and fuses; and replacement of worn wiper blades, brake pads/linings and clutch linings.
Vehicles with Altered Odometer
Failure of a vehicle on which the odometer has been altered so that actual vehicle mileage cannot be readily determined.
* Lexus provides the first two scheduled maintenance services at no charge.
See page 4 for details.
Vehicles with Unknown Vehicle Identification Number
Any vehicle for which the original factory-assigned vehicle identification number cannot be determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued a “salvage” title or similar title under any state’s law; or has ever been declared a “total loss” or equivalent by a financial institution or insurer, such as by payment for a claim in lieu of repairs because the cost of repairs exceeded the cash value of the vehicle. This exclusion does not apply to the emission control warranties.
Incidental Damages
Incidental or consequential damages associated with a vehicle failure. Such damages include but are not limited to inconvenience; the cost of transportation, telephone calls and lodging; the loss of personal or commercial property; and the loss of pay or revenue.
NEW VEHICLE LIMITED WARRANTY
21Your Warranties in Detail
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Disclaimer of Extra Expenses and Damages
The performance of necessary repairs and adjustments is the exclusive remedy under this warranty or any implied warranty. Lexus does not authorize any person to create for it any other obligation or liability in connection with this vehicle. Lexus shall not be liable for incidental or consequential damages resulting from breach of this written warranty or any implied warranty.
Any implied warranty of merchantability or fitness for a partic ular purpose is limited to the duration of this written warranty, except in states where this limitation is not allowed.
DISPUTE RESOLUTION
If a dispute arises regarding your warranty coverage, please follow the steps described on pages 9-10. Please note that you must use the National Center for Dispute Settlement before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act. You may also be required to use the National Center for Dispute Settlement before seeking remedies under the Lemon Laws of your state. For the requirements applicable to your state, see the appropriate page of the Lemon Law Guide located in your vehicle.
NEW VEHICLE LIMITED WARRANTY
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WHAT IS COVERED AND HOW LONG
Emission Defect Warranty
Lexus warrants that your vehicle:
•
Was designed, built and equipped to conform at the time of sale with applicable federal emissions standards.
•
Is free from defects in materials and workmanship that may cause the vehicle to fail to meet these standards.
Federal regulations require that this warranty be in effect for two years or 24,000 miles from the vehicle’s in-service date, whichever occurs first. However, under the terms of the Basic Warranty, Lexus provides coverage of four years or 50,000 miles, which ever occurs first. Specific components may have longer coverage under the terms of the Powertrain Warranty. Additionally, components marked “8/80” in the parts list on pages 23–24 have coverage of eight years or 80,000 miles, whichever occurs first.
Emission Performance Warranty
Some states and localities have established vehicle inspection and maintenance (I/M) programs to encourage proper vehicle maintenance. If an EPA-approved I/M program is in force in your area, you are eligible for Emission Performance Warranty coverage.
Under the terms of the Emission Performance Warranty and federal regulations, Lexus will make all nec essary repairs if both of the following occur:
•
Your vehicle fails to meet applicable emissions standards as determined by an EPA-approved emissions test.
•
This failure results or will result in some penalty to you — such as a fine or denial of the right to use your vehicle — under local, state or federal law.
This warranty is in effect for two years or 24,000 miles from the vehicle’s in-service date, whichever occurs first. Additionally, components marked “8/80” in the parts list on pages 23–24 have coverage of eight years or 80,000 miles, whichever occurs first.
FEDERAL EMISSION CONTROL WARRANTY
23Your Warranties in Detail
WARR ANT Y
WHAT IS NOT COVERED
These warranty obligations do not apply to failures or noncompliance caused by:
•
The use of replacement parts not certified in accordance with aftermarket parts certification regulations.
•
The use of replacement parts not equivalent in quality or design to original equipment parts.
Provisions under the “What Is Not Covered” section of the New Vehicle Limited Warranty also apply to this warranty.
WARRANTY PARTS LIST
Air/Fuel Metering System
•
Air/fuel ratio feedback control system
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Cold-start enrichment system
•
Deceleration control system
•
Electronic fuel injection system components
– Airflow sensor
– Engine control module (8/80)
– Throttle body
– Other components
Air Induction System
•
Intake manifold and intake air surge tank
Air Injection System
•
Air injection manifold
•
Air injection pump
•
Airflow control valves
Catalyst System
•
Catalytic converter and protector (8/80)
•
Constricted fuel filler neck
•
Exhaust manifold
•
Exhaust pipe (manifold to catalyst and/or catalyst to catalyst)
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
FEDERAL EMISSION CONTROL WARRANTY
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