LENOVO products, data, computer software, and services have been developed exclusively at private
expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with
limited and restricted rights to use, reproduction and disclosure.
This manual contains service and reference information for the following
Lenovo product:
Lenovo TB-7104F
Lenovo TB-7104I
Use this manual to troubleshoot problems.
Note: The illustrations used in this manual are for Lenovo TB-7104F/ TB-7104I
unless otherwise stated.
The manual is divided into the following sections:
• The common sections provide general information, guidelines, and safety
information required for servicing computers.
• The product-specific section includes service, reference, and product-specific
parts information.
Important:
This manual is intended only for trained servicers who are familiar with
Lenovo products. Use this manual to troubleshoot problems effectively.
Before servicing a Lenovo product, make sure to read all the information
under “Safety information” on page 1 and “Important service information”
on page 16.
iv
Safety information
This chapter presents the following safety information that you need to get
familiar with before you service a Lenovo computer:
• “General safety” on page 2
• “Electrical safety” on page 3
• “Safety inspection guide” on page 5
• “Handling devices that are sensitive to electrostatic discharge” on page 6
• “Grounding requirements” on page 6
• “Safety notices: multilingual translations” on page 7
• “Laser compliance statement” on page 14
Safety information
1
Hardware Maintenance Manual
General safety
Follow these rules below to ensure general safety:
• Observe a good housekeeping in the area where the machines are put during
and after the maintenance.
• When lifting any heavy object:
1. Make sure that you can stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use a slow lifting force. Never move suddenly or twist when you attempt
to lift it.
4. Lift it by standing or pushing up with your leg muscles; this action could
avoid the strain from the muscles in your back. Do not attempt to lift any
object that weighs more than 16 kg (35 lb) or that you think is too heavy for
you.
• Do not perform any action that causes hazards to the customer, or that makes
the machine unsafe.
• Before you start the machine, make sure that other service representatives
and the customer are not in a hazardous position.
• Place removed covers and other parts in a safe place, keeping them away
from all personnel, while you are servicing the machine.
• Keep your tool case away from walk areas so that other people will not trip it
over.
• Do not wear loose clothing that can be trapped in the moving parts of the
machine. Make sure that your sleeves are fastened or rolled up above your
elbows. If your hair is long, fasten it.
• Insert the ends of your necktie or scarf inside clothing or fasten it with the
nonconductive clip, about 8 centimeters (3 inches) from the end.
• Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for
your clothing.
Attention: Metal objects are good electrical conductors.
• Wear safety glasses when you are hammering, drilling, soldering, cutting
wire, attaching springs, using solvents, or working in any other conditions
that may be hazardous to your eyes.
• After service, reinstall all safety shields, guards, labels, and ground wires.
Replace any safety device that is worn or defective.
• Reinstall all covers correctly before returning the machine to the customer.
• Fan louvers on the machine help to prevent the overheating of internal
components. Do not obstruct fan louvers or cover them with labels or
stickers.
2
Electrical safety
Observe the following rules when working on electrical equipments.
Important:
Use only approved tools and test equipments. Some hand tools have
handles covered with a soft material that does not insulate you when
working with live electrical currents.
Many customers have rubber floor mats near their machines that contain
small conductive fibers to decrease electrostatic discharges. Do not use such
kind of mat to protect yourself from electrical shock.
• Find the room emergency power-off (EPO) switch, disconnecting the switch
or electrical outlet. If an electrical accident occurs, you can then operate the
switch or unplug the power cord quickly.
• Do not work alone under hazardous conditions or near the equipment that
has hazardous voltages.
• Disconnect all power before:
– Performing a mechanical inspection
– Working near power supplies
– Removing or installing main units
• Before you start to work on the machine, unplug the power cord. If you
cannot unplug it, ask the customer to power-off the wall box that supplies
power to the machine, and to lock the wall box in the off position.
• If you need to work on a machine that has exposed electrical circuits, observe
the following precautions:
– Ensure that another person, familiar with the power-off controls, is near
– Use only one hand when working with powered-on electrical equipment;
– When using testers, set the controls correctly and use the approved probe
– Stand on suitable rubber mats (obtained locally, if necessary) to insulate
Observe the special safety precautions when you work with very high voltages;
instructions for these precautions are in the safety sections of maintenance
information. Be extremely careful when you measure the high voltages.
• Regularly inspect and maintain your electrical hand tools for safe operational
condition.
• Do not use worn or broken tools and testers.
• Never assume that power has been disconnected from a circuit. First, check it
to make sure that it has been powered off.
Safety information
you.
Attention: Another person must be there to switch off the power, if
necessary.
keep the other hand in your pocket or behind your back.
Attention: An electrical shock can occur only when there is a complete
circuit. By observing the above rule, you may prevent a current from
passing through your body.
leads and accessories for that tester.
you from grounds such as metal floor strips and machine frames.
3
Hardware Maintenance Manual
• Always look carefully for possible hazards in your work area. Examples of
these hazards are moist floors, nongrounded power extension cables, power
surges, and missing safety grounds.
• Do not touch live electrical circuits with the reflective surface of a plastic
dental mirror. The surface is conductive; such touching can cause personal
injury and machine damage.
• Do not service the following parts with the power on when they are removed
from their normal operating places in a machine:
– Power supply units
–Pumps
– Blowers and fans
– Motor generators
and similar units. (This practice ensures correct grounding of the units.)
• If an electrical accident occurs:
– Caution: do not become a victim yourself.
– Switch off the power.
– Send the victim to get medical aid.
4
Safety inspection guide
The purpose of this inspection guide is to assist you in identifying potential
unsafe conditions. As each machine was designed and built, required safety
items were installed to protect users and service personnel from injury. This
guide addresses only those items. You should use good judgment to identify
potential safety hazards according to the attachment of non-Lenovo features or
options not covered by this inspection guide.
If any unsafe conditions are present, you must determine how serious the
apparent hazard could be and whether you can continue without first correcting
the problem.
Consider these conditions and the safety hazards they present:
• Electrical hazards, especially primary power (primary voltage on the frame
can cause serious or fatal electrical shock)
• Explosive hazards, such as a damaged CRT face or a bulging capacitor
• Mechanical hazards, such as loose or missing hardware
To determine whether there are any potential unsafe conditions, use the
following checklist at the beginning of every service task. Begin the checks with
the power off, and the power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or sharp edges).
2. Turn off the computer. Disconnect the power cord.
3. Check the power cord for:
a. A third-wire ground connector in good condition. Use a meter to measure
third-wire ground continuity for 0.1 ohm or less between the external
ground pin and the frame ground.
b. The power cord should be the type specified in the parts list.
c. Insulation must not be frayed or worn.
4. Check for cracked or bulging batteries.
5. Remove the cover.
6. Check for any obvious non-Lenovo alterations. Use good judgment as to the
safety of any non-Lenovo alterations.
7. Check inside the unit for any obvious unsafe conditions, such as metal filings,
contamination, water or other liquids, or signs of fire or smoke damage.
8. Check for worn, frayed, or pinched cables.
9. Check that the power-supply cover fasteners (screws or rivets) have not been
removed or tampered with.
Safety information
5
Hardware Maintenance Manual
Handling devices that are sensitive to electrostatic discharge
Any computer part containing transistors or integrated circuits (ICs) should be
considered sensitive to electrostatic discharge (ESD). ESD damage can occur
when there is a difference in charge between objects. Protect against ESD damage
by equalizing the charge so that the machine, the part, the work mat, and the
person handling the part are all at the same charge.
Notes:
1. Use product-specific ESD procedures when they exceed the
requirements noted here.
2. Make sure that the ESD protective devices you use have been certified
(ISO 9000) as fully effective.
When handling ESD-sensitive parts:
• Keep the parts in protective packages until they are inserted into the product.
• Avoid contact with other people.
• Wear a grounded wrist strap against your skin to eliminate static on your
body.
• Prevent the part from touching your clothing. Most clothing is insulative and
retains a charge even when you are wearing a wrist strap.
• Use the black side of a grounded work mat to provide a static-free work
surface. The mat is especially useful when handling ESD-sensitive devices.
• Select a grounding system, such as those listed below, to provide protection
that meets the specific service requirement.
Notes:
The use of a grounding system to guard against ESD damage is desirable but
not necessary.
– Attach the ESD ground clip to any frame ground, ground braid, or green-
wire ground.
– When working on a double-insulated or battery-operated system, use an
ESD common ground or reference point. You can use coax or connectoroutside shells on these systems.
– Use the round ground prong of the ac plug on ac-operated computers.
Grounding requirements
Electrical grounding of the computer is required for operator safety and correct
system function. Proper grounding of the electrical outlet can be verified by a
certified electrician.
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