Kyocera PDQ User Guide
pdQ™ Basics Handbook
QUALCOMM Incorporated, 6455 Lusk Boulevard, San Diego,
California 92121-2779 U.S.A.
http://www.qualcomm.com
Software changes may have occurred after this printing. QUALCOMM reserves the right to make
changes in technical and product specifications without prior notice. The products and equipment
described in this documentation are manufactured under one or more of the following U.S. Patents:
4,901,307 5,056,109 5,099,204 5,101,501 5,103,459 5,107,225 5,109,390 5,193,094
5,228,054 5,257,283 5,265,119 5,267,261 5,267,262 5,280,472 5,283,536 5,289,527
5,307,405 5,309,474 5,337,338 5,339,046 5,341,456 5,383,219 5,392,287 5,396,516
D356,560 5,408,697 5,414,728 5,414,796 5,416,797 5,426,392 5,437,055 D361,065
5,442,322 5,442,627 5,452,473 5,461,639 5,469,115 5,469,471 5,471,497 5,475,870
5,479,475 5,483,696 5,485,486 5,487,175 5,490,165 5,497,395 5,499,280 5,504,773
5,506,865 5,509,015 5,509,035 5,511,067 5,511,073 5,513,176 5,515,177 5,517,323
5,519,761 5,528,593 5,530,928 5,533,011 5,535,239 5,539,531 5,544,196 5,544,223
5,546,459 5,548,812 5,559,881 5,559,865 5,561,618 5,564,083 5,566,000 5,566,206
5,566,357 5,568,483 5,574,773 5,574,987 D375,740 5,576,662 5,577,022 5,577,265
D375,937 5,588,043 D376,804 5,589,756 5,590,069 5,590,406 5,590,408 5,592,548
5,594,718 5,596,570 5,600,754 5,602,834 5,602,833 5,603,096 5,604,459 5,604,730
5,608,722 5,614,806 5,617,060 5,621,752 5,621,784 5,621,853 5,625,876 5,627,857
5,629,955 5,629,975 5,638,412 5,640,414 5,642,398 5,644,591 5,644,596 5,646,991
5,652,814 5,654,979 5,655,220 5,657,420 5,659,569 5,663,807 5,666,122 5,673,259
5,675,581 5,675,644 5,680,395 5,687,229 D386,186 5,689,557 5,691,974 5,692,006
5,696,468 5,697,055 5,703,902 5,704,001 5,708,448 5,710,521 5,710,758 5,710,768
5,710,784 5,715,236 5,715,526 5,722,044 5,722,053 5,722,061 5,722,063 5,724,385
5,727,123 5,729,540 5,732,134 5,732,341 5,734,716 5,737,687 5,737,708 5,742,734
D393,856 5,748,104 5,751,725 5,751,761 5,751,901 5,754,533 5,754,542 5,754,733
5,757,767 5,757,858 5,758,266 5,761,204 5,764,687 5,774,496 5,777,990 5,778,024
5,778,338 5,781,543 5,781,856 5,781,867 5,784,406 5,784,532 5,790,589 5,790,632
5,793,338 D397,110 5,799,005 5,799,254 5,802,105 5,805,648 5,805,843 5,812,036
5,812,094 5,812,097 5,812,538 5,812,607 5,812,651 5,812,938 5,818,871 5,822,318
5,825,253 5,828,348 5,828,661 5,835,065 5,835,847 5,839,052 5,841,806 5,842,124
5,844,784 5,844,885 5,844,899 5,844,985 5,848,063 5,848,099 5,850,612 5,852,421
5,854,565 5,854,786 5,857,147 5,859,612 5,859,838 5,859,840 5,861,844 5,862,471
5,862,474 5,864,760 5,864,763 5,867,527 5,867,763 5,870,427 5,870,431 5,870,674
5,872,481 5,872,774 5,872,775 5,872,823 5,877,942 5,878,036 5,870,631 5,881,053
5,881,368 5,884,157 5,884,193 5,884,196 Other patents pending.
FCC/IC Notice
This computer peripheral complies with part 15 of the FCC Rules. Operation is subject to the followi ng
two conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation. This receiver
complies with part 15 of the FCC Rules. Operation is subject to the condition that this device does not
cause harmful interference.
Caution
The user is cautioned that changes or modifications not expressly approved by the party responsible
for compliance could void the warranty and user’s authority to operate the equipment.
Warning
Use only QUALCOMM-approved accessories with QUALCOMM phones. Use of any unauthorized
accessories may be dangerous and will invalidate the phone warranty if said accessories cause
damage or a defect to the phone. The use of any other type will invalidate the warranty and may be
dangerous.
Customer Service
Your service provider’s customer support department should be able to answer all of your questions.
If they are unable to assist you, then please call (800) 349-4478 toll free (United States and Canada) or
(619) 651-4028 ( w orldwide).
QUALCOMM is a registered trademark and registered service mark, Eudora is a registered
trademark, and pdQ, pdQsuite, pdQalert, pdQbrowser, Smart Keys, and pdQmail are trademarks of
QUALCOMM Incorporated. 3Com, the 3Com logo, Palm Computing, Graffiti, and HotSync are
registered trademarks, and PalmPilot, Palm III, Palm OS, Palm, the Palm Computing platform logo,
the PalmPilot logo, and the Palm III logo are trademarks of Palm Computing Inc., 3Com Corporation,
or its subsidiaries. Microsoft, Windows, Windows NT, and other Microsoft products referenced
herein are either trademarks or registered trademarks of Microsoft Corporation. Other product and
brand names may be trademarks or registered trademarks of their respective owners.
Copyright © 1999 QUALCOMM Incorporated. All rights reserved. Portions of this document are
Copyright © 1998 3Com Corporation or its subsidiaries. Reprinted with permission. Printed in the
United States of America.
80-68788-1, Rev. A
Contents
Chapter 1 Introducing the pdQ Smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Introducing the pdQ Smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Features with the Keypad Closed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Features with the Keypad Open. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
If You Are Already Using a Palm Device . . . . . . . . . . . . . . . . . . . . . . . . . 9
Accessories for Your pdQ Smartphone. . . . . . . . . . . . . . . . . . . . . . . . . . . 9
The pdQ Smartphone Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Chapter 2 Setting Up Your pdQ Smartphone. . . . . . . . . . . . . . . . . . . . . . . . . .11
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting Phone Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Deciding What E-mail Application to Use . . . . . . . . . . . . . . . . . . . . . . . 19
Synchronizing the pdQ Smartphone with a Computer . . . . . . . . . . . . 20
Chapter 3 Using Phone and Messaging Features . . . . . . . . . . . . . . . . . . . . . .23
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using Advanced Calling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Ending Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Making Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using Keyguard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
pdQ Smartphone Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Chapter 4 Working with Organizer Features . . . . . . . . . . . . . . . . . . . . . . . . . .35
Selecting Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Entering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using Application Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Choosing Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using Categories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Attaching Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Marking Private Entries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Beaming Information to Other pdQ Smartphones . . . . . . . . . . . . . . . . 51
Finding Data on Your pdQ Smartphone. . . . . . . . . . . . . . . . . . . . . . . . . 52
Chapter 5 Installing and Removing Applications . . . . . . . . . . . . . . . . . . . . . .57
Installing Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Removing Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Removing Palm Desktop Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Chapter 6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Using Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Managing the Memory Cache . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Resetting the pdQ Smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Troubleshooting Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Technical Support, Service, and Repair. . . . . . . . . . . . . . . . . . . . . . . . . . 68
Contents iii
Contents
Chapter 7 Care and Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Caring for Your pdQ Smartphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Antenna Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Battery Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Chapter 8 Setting Network Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
About Network Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Entering Network Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Adding Details to Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Creating a Login Script . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
iv pdQ Basics Handbook
Chapter 1
Introducing the
pdQ Smartphone
Congratulations on your purchase of the pdQ™ smartphone.
The pdQ smartphone combines two leading-edge technologies, giving you the
convenience of a digital phone and an electronic organizer in a single handset.
As you use your pdQ smartphone, you’ll soon appreciate its many time-saving
features.
In This Chapter...
Introducing the pdQ Smartphone page 2
Features with the Keypad Closed page 4
Features with the Keypad Open page 6
If You Are Already Using a Palm Device page 9
Accessories for Your pdQ Smartphone page 9
The pdQ Smartphone Documents page 9
Introducing the pdQ Smartphone
Introducing the pdQ Smartphone
The pdQ smartphone looks and work s like
other phones and electronic organizers you
may already have used. But it is much more,
since it is both a phone and an organizer.
Because these features are completely
integrated, you can use the telephone
features and the organizer fea tures together
or independently.
You can use the phone features with the
keypad open or closed. You can use the
Palm applications on your pdQ smartphone
without turning the phone on at all.
This chapter is an introduction to your pdQ
smartphone and a quick overview of its
features.
Turning the pdQ Smartphone On and Off
The battery in your pdQ smartphone is delivered pa rtially charged. Before you
use the phone or organizer extensively, be sure to charge the battery
completely. See “Installing and Charging the Battery” on page 13.
To turn the phone on and off:
If the keypad is closed, press and hold down for a few seconds.
If the keypad is open, tap on the SideStrip.
A message tells you that the phone is on or off.
Note: Tap means to use the stylus or your finger to press an icon or box
when the keypad is open. Never use a pen, pin, pencil, or other
pointed object on the screen. The stylus is stored on the left side
panel near the volume control buttons.
To use Palm applications without turning on the phone:
Flip open the keypad.
A message at the top of the screen tells you that the phone is off. The rest
of the screen displays Palm applications.
2 pdQ Basics Handbook
Introducing the pdQ Smartphone
Features on the Side and Top Panels
Volume Controls adjust the phone volume. You can also scroll through
your Address Boo k, Spe ed Dial list, and pdQalert messages u si ng the se
buttons.
Handstrap Attachment (if you are
using the optional handstrap)
Stylus slides in and out of this
slot. Hold it like a pen or pencil to
write dire ctly on the screen.
Backlight lights up the screen.
Press the button to turn the back light on
S024_04A
and off. Press and hold the b utton to turn
on the backlight and display the screen
in inverse video (white characters on
dark background).
Introducing the pdQ
Smartphone
IR Port (on the back panel
immediately below the
handstrap attachme nt) is used
to beam information to other
Palm devices.
Antenna extends to
provide the best signal
reception.
S024_05A
Headset Jack connects the
wired headset to the pdQ
smartphone.
Keep in Mind
When the Phone Is Turned On
■ The time and date appear at the top of the screen, along with symbols
showing battery and signal strength.
■ You can send and receive calls. If there is an incoming, outgoing, or active
phone call, information about the call appears on the screen.
■ You can use the phone with the keypad flipped open or closed. You can
use Palm applications whil e making a phone call. If you are using an
application when the phone rings, you can answer the call with
confidence. The pdQ smartphone stores your work for you automatically.
When the Phone Is Turned Off
■ You can use all the organizer features.
■ You cannot send or receive calls, send or receive e-mail, or search the Web.
When the Keypad Is Closed
■ If the phone is on, the contrast icon is active, but the other icons on the
SideStrip are not active. (See page 6.)
Chapter 1 Introducing the pdQ Smartphone 3
Features with the Keypad Closed
PDQ
D
Your Name
Time
Date
Features with the Keypad Closed
Status light
Speaker
If the phone is turned on:
Green = Home service
Orange = Roam service
Red = pdQalert message
If the screen is blank (in battery-save mode):
Green = Power on
Red = Power on and keyguard activated
Display Indicators
D
Digital service
Home service area
R
Smart Keys™
Roaming area
Call in progress
No service
Open the menu
shown on the
screen above
the key.
New pdQalert message
Signal strength (Five
beams indicate the
strongest signal.)
Battery charge level
pdQalert
Read your pdQalert
messages.
Microphone
On the Keypad
SEND
or
TALK
Send a call. Scroll through menus and
Read your pdQalert
messages.
*
INFO
and
#
screens.
Look up your phone
number and information
about the smartphone.
END CLR
Disconnect a call. Erase characters one
character or line at a time.
to
0
9
Enter a phone number
or open the menus.
4 pdQ Basics Handbook
PWR
Turn the pdQ smartphone
on or off.
Features with the Keypad Closed
Easy Connections
Here are a few of the ways you can make calls when the keypad is closed.
To dial immediately:
1. Press and hold on the keypad to turn on the phone.
2. Pull up the antenna. Wait for the signal strength icon to appear.
3. Press keys to enter the phone number.
4. Press .
5. When you have finished your call, press .
Speed Dialing
You can identify up to 99 of your most frequently called phone numbers,
URLs, and e-mail addresses for the Speed Dial list. After you have selected the
numbers to include, it only takes a couple of taps to place a call.
To dial from the Speed Dial list:
1. Press and hold on the keypad to turn on the phone.
2. Pull up the antenna. Wait for the signal strength icon to appear.
Introducing the pdQ
Smartphone
3. Press the Speed Dial number. For example, if your office phon e number is
the first number in the Speed Dial list, just press 1.
4. Press .
5. When you have finished your call, press .
Note: You can easily add, remove, and rearrange the numbers in your
Speed Dial list. Since they are directly linked to the Address Book,
you never have to worry about correcting a number in one place
and forgetting to change it in another.
For complete details about making and receiving phone calls, see
“Chapter 3—Using Phone and Messaging Features.” For details abou t the
Speed Dial application, see “Chapter 16—Speed Dial” in the pdQ Applications
Handbook.
Chapter 1 Introducing the pdQ Smartphone 5
Features with the Keypad Open
Features with the Keypad Open
When you flip down the keypad,
the pdQ smartphone’s organizer
features appear.
Icons
Tap the icons in
the area below the
screen to open the
following:
Applications
Launcher
Menus
SideStrip
Tap the SideStrip icons with the
stylus to do the following:
Adjust the co ntrast.
Turn the phone on or off.
Open the Call History
application.
Open the pdQmail
application.
Perform a HotSync
operation.
®
Graffiti
Write here with the stylus.
Write letters on the left and
numbers on the right.
Writing Area
Up and Down Keys
Press these keys to
move through lists.
Dialer
Find
Keys
Press these keys to open the
following Palm applications:
Date Book
Address
Book
6 pdQ Basics Handbook
To Do List
Memo Pad
Wake Up Button
Press this button
with the stylus to
“wake up” a Palm
application.
Features with the Keypad Open
Quick Connections from the Address Book
When you flip open the keypad, your pdQ smartphone gives you complete
access to the Palm™ connected organizer applications. Because the telephone
features are integrated with these applications, yo u can make phone calls,
send e-mail, or access the Internet directly from Palm applications such as the
Address Book.
To connect from the Address Book:
You can make a phone connection directly from your Address Book, where
you can store hundreds of phone numbers.
1. Flip open the keypad. Tap to turn on the phone.
2. Press the key to open the Address Book.
Introducing the pdQ
Smartphone
3. Do one of the following:
■ If the phone number you want to call appears in the list, tap the icon to
dial immediately.
■ If you want to see other numbers for this person, tap the phone number.
The pdQ smartphone displays all the numbers (including e-mail
addresses and URLs) you have entered for this person. Tap the number
you want to call and tap Dial.
4. When you have finished your call, tap End.
Immediate E-mail and Web Access
If you have digital data coverage in your area, you can use your pdQ
smartphone for wireless access to e-ma il (using the pdQmail™ application)
and to the Internet (using the pdQbrowser™ application).
Once you have set up these applications, just turn on the pdQ smartphone and
flip open the keypad.
■ To use pdQmail, tap on the SideStrip to open the application.
■ To use Palm Mail, tap to open the Applications Launcher.
Then tap to open the Mail application.
■ To browse the Web, tap to open the Applications Launcher.
Then tap to open the pdQbrowser application.
Chapter 1 Introducing the pdQ Smartphone 7
Features with the Keypad Open
Convenient Messaging
The pdQ smartphone lets you receive and respond to virtually any type of
message. Its messaging and voice ma il notification capabilities save you time
while on the go.
When you receive voice mail or a page, appears on the pdQ smartphone
screen. Simply press on the keypad to open a list of your voice mail, pages,
and other messages. Press to dial your voice mail account. Or you can
run the pdQalert™ application by tapping on the Applications Launcher
to respond immediately to messages.
Note: The messaging services available vary depending on your service
provider. Contact your service provider to learn more about the pdQ
smartphone message features available to you.
Easy Access to Palm Applications During Calls
If you’re talking on the phone and need to check information in any of your
applications (such as the Date Book or Memo Pad), simply open the
application you want to use. Your call is not affected by opening and closing
the keypad or by opening any of the applica tions on your pdQ smartphone.
You can use the on-screen keyboard or the stylus to add or change information
(such as appointments, addresses, or memos) during the call. Attach the pdQ
smartphone headset while you are entering information during a phone call
for even greater convenience.
Advanced HotSync® Technology
It only takes a tap to synchronize information between your pdQ smartphone
and your computer. HotSync technology makes it easy to:
■ Keep an extra copy of information to ensure against loss
■ Synchronize e-mail stored on the pdQ smartphone and your computer
■ Install and remove applications such as utilities an d gam e s
For information about setting up and performing your first HotSync
operation, see “Synchronizing the pdQ Smartphone with a Computer” on
page 20. For additional details, see “Chapter 7—HotSync Technology” in the
pdQ Applications Handbook.
8 pdQ Basics Handbook
If You Are Already Using a Palm Device
If You Are Already Using a Palm Device
If you are already familiar with Palm connected organizers, you’ll find that the
pdQ smartphone operates the same way, with very few exceptions.
To transfer information initially from your Palm connected organizer, first
synchronize your Palm connected organizer to your computer and then
synchronize your pdQ smartphone to your computer.
Differences between Your Palm Device and the pdQ Smartphone
Although most icons and buttons on the pdQ smartphone are identical to
those on your Palm connected organizer, a few are located in different places.
Icons on the SideStrip
■ To adjust screen contrast, tap on the SideStrip in the upper-right corner.
■ To perform a HotSync operation, tap .
Icons below the screen
The Calculator icon on your Palm device has been replaced with the Dialer
icon . Tap this icon to open the on-screen Dialer. You’ll find the Calculator
on the Applications Launcher screen.
Introducing the pdQ
Smartphone
You can change which applications are launched by these icons (both on the
SideStrip and below the screen). See “Chapter 14—Preferences” in the pdQ
Applications Handbook.
Accessories for Your pdQ Smartphone
You can purchase a number of accessories for your pdQ smartphone,
including the following:
■ Batteries ■ Headsets
■ Adaptors ■ Phone cases
■ Chargers ■ Data products
For the full line of accessories, visit our Web site at
http://www.qualcomm.com.
The pdQ Smartphone Documents
To help you learn about the many features of your pdQ smartphone as quickly
as possible, your product package includes the following documents.
pdQ Quick Start Card
This card introduces you to the pdQ smartphone and its advanced capabilities.
It provides an overview of common procedures and describes how to enter
information using the Graffiti
experienced user of Palm organizers, it may be all you need to get started.
®
power writing software. If you’re an
Chapter 1 Introducing the pdQ Smartphone 9
The pdQ Smartphone Documents
pdQ Basics Handbook
The pdQ Basics Handbook explains how to set up the pdQ smartphone and
identifies icons, buttons, and controls. It explains how to use both phone and
organizer features and contains general information about the applications
delivered with the pdQ smartphone. If you’re new to digital phones or
electronic organizers, use this book to get acquainted with the pdQ
smartphone.
pdQ Applications Handbook
The pdQ Applications Handbook contains detailed information about the
applications delivered with your pdQ smartphone. Each chapter covers a
specific application so you can quickly find the information you need when
you need it.
10 pdQ Basics Handbook
Chapter 2
Setting Up Your
pdQ Smartphone
This chapter guides you through the setup process, explains how to install
Palm Desktop software, and describes how to synchronize the pdQ
smartphone with a computer.
In This Chapter...
Getting Started page 12
Setting Phone Preferences page 15
Network Settings page 18
Deciding What E-mail Application to Use page 19
Synchronizing the pdQ Smartphone with a Computer page 20
Getting Started
Getting Started
Follow the steps in this section to charge the battery and set up your pdQ
smartphone. You will need the following:
■ pdQ smartp hone
■ pdQ smartp hone battery
■ pdQ smart phone cradle
■ An open DB9 serial port on the computer used for HotSync™ operations
(For information about ports, refer to your computer documentation.)
Basic Setup Checklist
Use this checklist as a guide. Notice that many of these procedures are
optional, depending on how you want to use your pdQ smartphone. For
example, if you don’t plan to synchronize data with a computer, you do not
need to install the Palm Desktop software or perform a HotSync operation.
Required Optional Task Page
x Connect the pdQ smartphone cradle. 12
x Install and charge the battery. 13
x Calibrate the screen with the Digitizer. 14
x Set your Phone Preferences. 15
x Set the time zone. 16
x Set the General Preferences. 17
x Decide what e-mail application to use. 19
x Install the Palm™ Desktop software. 20
x Perform your first HotSync operation. 22
Connecting the Cradle
Your package includes a cradle for storing the pdQ smartphone, recharging its
battery, and synchronizing information with your computer. If you don’t plan
to synchronize your pdQ smartphone with a computer, use the cradle to
recharge the battery.
To connect the cradle:
1. If you are planning to synchronize data between the pdQ smartphone and
your computer, do the following:
a. Turn off the computer.
12 pdQ Basics Handbook
Getting Started
b. Plug the serial cable from the cradle into the serial communications
(COM) port on your computer.
Setting Up Your pdQ
Your pdQ smartphone requires a dedicated port. It cannot share a port
with an internal modem or other device. If you are unsure about the
location of the serial port on your computer, refer to the user’s manual
supplied with the computer.
c. Plug the cradle’s power cable into a power outlet.
d. Turn on the computer.
2. If you are not planning to synchronize data, just plug the power cable f rom
the cradle into a power outlet.
Installing and Charging the Battery
The battery in a new pdQ smartphone is deliv ered partially charged. Before
first use, you must install the battery, place the pdQ smartphone in the cradle,
and fully charge the battery.
To install the battery:
1. Hold the pdQ smartphone so the keypad faces away from you.
2. Put the base of the battery into the base of the battery slot.
Smartphone
1. Line up teeth
3. Rotate the battery gently until it snaps into place.
Note: In addition to the main battery you just installed, the pdQ
2. Snap down
smartphone has an internal backup battery. During shipment, this
backup battery may have become discharged. If so, the pdQ
smartphone will not power u p immediately after you install the
main battery. Just put the phone in the cradle as explained in the
next section; the backup battery will recharge in five to ten minutes.
Chapter 2 Setting Up Your pdQ Smartphone 13
Getting Started
To charge the batteries:
Both of the batteries—the main battery you just installed and the internal
backup battery—are recharged when the pdQ smartphone is in the cradle.
1. Slide the pdQ smartphone into its cradle, bottom first, over the data
connectors. You’ll hear a click when it is correctly inserted.
The battery charge indicator light on the left side of the cradle comes on.
The light is red while the batteries are charging. It turns green when the
batteries are fully charged. Charging the main battery completely takes
two to three hours. If the light flashes red, the pdQ smartphone is not
correctly locked into the cradle. Remove and reinsert it.
2. When the indicator light turns green, remove the pdQ smartphone from
the cradle by gently pulling it straight up.
Once the main battery is charged, you can use the pdQ smartphone in the
cradle or out of the cradle for all functions. If you have purchased an extra
battery, you can recharge it in the cradle while you are using the pdQ
smartphone.
Calibrating the Screen
Use the stylus to calibrate the screen. The stylus is stored in a slot on the top
left side of the pdQ smartphone. To prevent scratches, never use a pen, pencil,
or other sharp object to tap or write on the pdQ smartphone screen.
Charge
Indicator
Light
Charge indicator light
Flashing red = The pdQ
smartphone is not correctly
inserted in the cradle.
Red = The battery is charging.
Green = The battery is fully
charged.
Stylus
Backlight
S024_05A
Note: If you are reading information in dim light, press the backlight button
on the top panel to turn on the backlight. Use Contrast Control (the top
icon on the SideStrip) to adjust contrast.
To calibrate the screen:
1. Remove the stylus from its slot. Use your thumb to push it firmly upward.
14 pdQ Basics Handbook
Setting Phone Preferences
2. Flip open the keypad to display the Digitizer screen.
The first time you use your pdQ smartphone, the Digitizer screen appears
automatically. To recalibrate the screen manually at any time, do the
following:
a. Tap to display the Applications Launcher.
b. Tap to open the Preferences menu.
c. Tap in the upper-right corner of the screen to open the pick list.
d. Tap Digitizer.
3. Tap the exact center of each target that appears on the screen.
If you do not tap the exact center, the pdQ smartphone prompts you to
repeat the process. After you have aligned three targets, the General
Preferences screen appears.
Setting Up Your pdQ
Smartphone
Setting Phone Preferences
Use the Phone Preferences screens to set the time zone (required) and select
other phone option s.
To set the Phone Preferences:
1. Tap the pick list in the upper-right corner of the General Preferences
screen. From the pick list, tap Phone.
2. Tap the Idle Banner line. Write your name or any other text you want to
appear on the pdQ smartphone screen.
3. Tap the Voice Mail line. If this information has not already been entered
for you, write the number used to reach your voice mailbox. Contact your
telephone service provider for this number.
Tap here to open the pick list.
Chapter 2 Setting Up Your pdQ Smartphone 15
Setting Phone Preferences
4. Tap the beside Keypress Backlight. Select Off, 7 seconds, 15 seconds,
or 30 seconds to set the length of time the backlight stays on after the last
keypress.
5. If you want the pdQ smartphone to enter the correct area code
automatically when you travel from place to place, put a check mark in the
Auto Area Code check box.
6. To enable one-touch dialing, put a check mark in the One-touch Dialing
check box. When one-touch dialing is turned on, you can call the first nine
entries in your Speed Dial list simply by pressing the correct digit (1–9)
and waiting six seconds.
7. To automatically add 1 in front of long-distance phone numbers, put a
check mark in the Add ‘1’ for long-distance check box.
Setting the Time Zone
When it is turned on, your pdQ smartphone reads the correct time over the air
and sets the Palm applications to use this time. Therefore, you don’t have to
set the time, but you do have to enter the time zone.
1. From the Phone Preferences screen, tap to open the Phone Preference s
menus.
2. From the Service menu, tap Time Settings.
3. Tap the Select Time Zone pick list and select the appropriate time zone.
Selecting the time zone is required.
An alert message asks if you want to update the Date Book. Tap Yes to
update the times of your Date Book events. Tap No if you don’t want this
automatic time change to occur.
4. If your area uses Daylight Savings Time (even if it is not currently in
effect), put a check mark in the Monitor Daylight Savings check box.
When Daylight Savings Time begins or ends, your pdQ smartphone will
automatically adjust the time. Always enable this setting unless yo u live
in an area that does not use Daylight Savings Time at all.
5. Leave the check mark in the Synchronize PDA time to air time check box.
When the pdQ smartphone is turned on, it reads the correct time over the
air and sets the organizer applications to use that time.
16 pdQ Basics Handbook
Setting Phone Preferences
Leave this setting checked unless you are traveling and want to use a
different time in your Palm applications than the actual time. To set the
time manually, see the next section, “Setting General Preferences.”
6. To display the time zone, put a check mark in the Show Time-Zone with
Time check box.
7. Tap Done.
Setting General Preferences
Use the General Preferences screen to set the date and time manually, adjust
the sound levels, and activate the Beam Receive feature.
To set the General Preferences:
1. Tap the pick list in the upper-right corner of the Phone Preferences screen.
From the pick list, tap General.
Setting Up Your pdQ
Smartphone
Tap here.
2. If you want to set the time manually, tap th e Set Time box.
a. Tap or in the Set Time dialog to change the hour.
b. Tap the first minute box. Tap the arrows to change the minute. Tap the
second minute box. Tap the arrows to change the numb er as
necessary.
c. Tap AM or PM. Tap OK.
Note: Remem ber that you do not need to set this time unless you have
removed the check mark from the Synchronize PDA time to air time
check box.
Chapter 2 Setting Up Your pdQ Smartphone 17
Network Settings
3. If the date is not correct, tap the Set Date box to open the calendar.
4. Tap or to select the year.
5. Tap the month, then the date. The pdQ smartphone returns to the General
Preferences screen automatically.
6. Tap the Auto-off after pick list and select 1, 2, or 3 minutes.
To save battery power, the screen blanks out (“sleeps”) after a few minutes
of non-use. You ca n set this time period to 1, 2, o r 3 minutes. To “w ake up”
the pdQ smartphone, just press the Wake Up button with the stylus. (The
Wake Up button is the very small button immedia tely below the To Do
button . See page 6.) You can also “wake up” an application by closing
and then opening the keypad flip.
Tap to select the year.
Tap to select the month.
Tap to select the date.
7. Set the sound levels for System Sounds, Alarm Sounds, and Game Sounds.
If you prefer, you can turn these sounds off completely. Notice that when
you turn off the System Sounds, you also turn off the chime tones
associated with the HotSync operation.
8. Tap the Beam Receive pick list and select On or Off.
Your pdQ smartphone is delivered with the beam feature turned off to
conserve battery power. Select On if you want to receive information from
other pdQ smartphones or Palm connected organizers. For details, see
“Beaming Information to Other pdQ Smartphones” on page 51.
Network Settings
Your pdQ smartphone is capable of connecting wirelessly to network services
for e-mail and Internet access. To make these connections, your service
provider must offer digital data coverage in your area.
In most cases, if you have purchased data coverage, your pdQ smartphone has
already been configured for network services. The network settings ha ve been
entered for you by your service provider.
If your pdQ smartphone is not correctly configured, contact your service
provider. For details about network settings, see “Chapter 8—Setting
Network Preferences.”
18 pdQ Basics Handbook
Deciding What E-mail Application to Use
Deciding What E-mail Application to Use
Your pdQ smartphone is delivered with two e-mail programs—the Palm Mail and
pdQmail applications. Use the following chart to identify which application is most
advantageous for you. Once you have decided which e-mail application to use, see the
pdQ Applications Handbook for procedures on installing and using it.
Method Use this method to...
pdQmail
over the air
pdQmail
using
HotSync
Use this method to send and receive e-mail wirelessly (directly to your
pdQ smartphone over the air). In this method, the pdQmail application
connects to your mail server to retrieve and send messages.
Requirements:
■ Your mail must reside on an Internet-standard (POP3/SMTP) mail
server.
■ Your wireless service provider must provide digital data coverage in
your area. Note that data coverage is not the same as voice coverage,
but both are offered by your service provider.
Advantages and Restrictions:
■ You can receive and send mail on your pdQ smartphone anywhere
you have data coverage (even at the shopping mall or on the
Interstate).
Use this method to send and receive e-mail via your computer using a
MAPI-compliant e-mail program such as Eudora or Microsoft
®
Outlook Express. You transfer e-mail to and from your pdQ
smartphone using a HotSync operation.
Requirements:
■ You must use a MAPI-compliant e-mail program.
Advantages and Restrictions:
■ The HotSync operation is faster and provides better synchronization
with existing e-mail messages than over-the-air transmission.
■ The pdQmail application has more features than the Mail
application.
■ You can send and retrieve messages only via your computer. This is
not a wireless operation.
Setting Up Your pdQ
Smartphone
Mail using
HotSync
Use this option to send and receive e-mail via your computer using an
e-mail program not supported by pdQmail. (See the list of approved
mailers in pdQmail.) You transfer e-mail to and from your pdQ
smartphone using a HotSync operation.
Advantages and Restrictions:
■ The HotSync operation is faster and provides better synchronization
with existing e-mail messages than over-the-air transmission.
■ The Mail application synchronizes with many different e-mail
programs.
■ You can send and retrieve messages only via your computer. This is
not a wireless operation.
Chapter 2 Setting Up Your pdQ Smartphone 19
Synchronizing the pdQ Smartphone with a Computer
Synchronizing the pdQ Smartphone with a
Computer
Palm Desktop organizer software extends many of the functions of your pdQ
smartphone to your computer. Although using the Palm Desktop is optional,
when you use it, you can synchronize the data on your pdQ smartphone with
the information on your computer. Synchronization is a simple, one-step
procedure that ensures your data is always safe and up-to-date.
With Palm Desktop software you can:
■ Work with applications for the Palm Computing
computer.
■ Back up the data on the pdQ smartphone with HotSync technology and
synchronize the data with Palm Desktop.
■ Import and export data, so you can easily transfer data from other
Windows applications into Address Book or Memo Pad.
■ Print your Date Book, Address Book, To Do List, and Memo Pad
information on any Window s-compatible printer.
Follow the procedures in this section to install Palm Desktop software and
perform your first HotSync operation.
®
platform on your
Installing Palm Desktop Organizer Software
This section explains how to install Palm Desktop organizer softwa re on a
computer running Microsoft Windows using a CD. If you need to install using
diskettes, you can order the Palm Desktop installation diskettes from Palm
Computing.
®
To install this software on a Macintosh
Palm™ MacPac connection kit.
To order either of these products, contact Palm Computing at 800-881-7256
(USA), 800-891-6342 ( Canada), or 801-431- 1536 (worldwide). You can a lso visit
the Palm Connected Organizers web site at http://www.palm.com.
Windows System Requirements
Your computer system must meet the following requirements.
Minimum Requirements
■ Windows™ 95, Windows 98, or
Windows NT
■ IBM-compatible 486 computer or higher ■ CD-ROM drive
■ 8 MB RAM (memory) minimum;
®
4.0
16 MB recommended
Optional Equipment
■ Windows-compatible printer
computer, you must purchase a
■ 12 MB available hard disk space
■ VGA monitor or better
■ Mouse
■ One avai l able serial port
20 pdQ Basics Handbook
Synchronizing the pdQ Smartphone with a Computer
Before You Install Software
To ensure a safe and uninterrupted installation of the Palm Desktop software,
please do the following before you begin:
1. If you have not already done so, connect the pdQ smartphone cradle to
your computer and plug in the power cord. See page 12.
2. Remove the pdQ smartphone from the cradle during software installation.
3. Exit all programs, including those that run automatically at startup, such
as fax software, virus protection software, screen-savers, and application
toolbars such as Microsoft Office.
4. If you are installing from diskettes that you have ordered from Palm
Computing (rather than the CD provided with your pdQ smartphone),
make sure the original Palm Desktop diskettes are write-protected, and
then make backup copies of them. Use the copies to install the software,
and store the original diskettes in a safe place. Refer to your computer
manual for information about lo cking or copying diskettes.
Note: Do not simply copy the Palm Desktop files to your hard drive. You
must use the installer to place the files in their proper locations and
to decompress the files.
Setting Up Your pdQ
Smartphone
Installing the Palm Desktop Software
1. Exit any Windows programs and disable any virus-scanning software.
2. Insert the Palm Desktop CD into the computer’s CD-ROM drive (or insert
the diskette labeled Setup into the diskette drive).
3. Wait for the introduction screen to appear.
If the introduction screen does not appear automatically, open the Start
menu and choose Run. Type the letter of your CD-ROM drive, followed
by a colon and the word setup. For example, if your CD-ROM drive is
drive D, type D:setup.
4. Click the Install button. Follow the instructions on the screen.
Notice that there are two e-mail applications provided with your pdQ
smartphone—Palm Mail and pdQmail. During the installation, you can
select which of these applications you want to use. If you are not sure, you
can skip the installation of both e-mail conduits and install them at a later
time. See page 19 for a comparison of pdQmail and Palm Mail.
5. After you have installed the software, refer to the Help menu for complete
information about how to us e Palm Desktop.
Chapter 2 Setting Up Your pdQ Smartphone 21
Synchronizing the pdQ Smartphone with a Computer
Performing Your First HotSync Operation
The first time you synchronize data, you need to enter user information on
both the pdQ smartphone and the Palm Desktop. Once yo u enter this
information and synchronize, the HotSync Manager recognizes your pdQ
smartphone and doesn’t ask for this information again.
You must perform your first HotSync operation with a local, direct connection
using the cradle, rather than using a modem.
Note: If you are a system administrator preparing several pdQ smartphones
for a group of users, follow the procedures in “Creating a User Profile”
in “Chapter 7—HotSync Technology” of the pdQ Applications
Handbook before you continue. Use a unique name for each pdQ
smartphone.
To perform your first HotSync operation:
Notice that you perform some of these steps on the computer and some of
them on the pdQ smartphone.
1. On your computer, double-click the Palm Deskto p icon (or select Palm
Desktop from the Start menu) to start the Palm Desktop software.
2. Click in the Windows taskbar to open the HotSync Manager menu.
From the menu, click Local.
3. Turn on the pdQ smartphone and slide it into the cradle.
4. Flip open the pdQ smartphone keypad. Tap to open the HotSync screen.
Tap Local Sync.
During your first HotSync operation, a dialog asks for your user name.
5. On the computer, enter a user name for your pdQ smartphone. Click OK.
Every pdQ smartphone must have a unique name. Problems may occur if
you try to synchronize more than one Palm Computing device with the
same user name.
6. Wait for the Palm Desktop to display a messag e that the process is
complete.
Note: Do not turn the phone on or off during a HotSync operation.
For information about the HotSync process, see “Chapter 7—HotSync
Technology” in the pdQ Applications Handbook. For troubleshooting
information, see “HotSync Operations” on page 64 of this handbook.
22 pdQ Basics Handbook
Chapter 3
Using Phone and
Messaging Features
The pdQ smartphone’s advanced phone and messaging capabilities make it
easy to make a phone call, receive a page, see who left voice mail, and
participate in a conference (three-way) call.
This chapter explains how to use your pdQ smartphone as an integrated
phone and message manager.
In This Chapter...
Making a Call page 24
Using Advanced Calling Features page 24
Answering Calls page 29
Ending Calls page 30
Making Adjustments page 30
Using Keyguard page 33
Making a Call
Making a Call
You can make a phone call using either the keypad or the Dialer.
To make a call from the keypad:
1. If the pdQ smartphone is not on, press and hold on the keypad to
turn it on. Wait for the signal strength icon to appear.
2. Extend the antenna.
3. Press the keys to enter the phone number.
Notice that the pdQ smartphone displays any matching caller information
from the Speed Dial list or the Address Book as you press the keys.
4. When you have entered the number, press .
If you make a mistake while entering the number, press to remove
the last digit you pressed. Hold the key down to remove several digits.
5. When you have finished your call, press .
To make a call using the Dialer:
Use the Dialer to make phone calls with the keypad open .
1. Flip open the keypad.
2. If the pdQ smartphone is not on, tap to turn it on.
3. Tap to open the Dialer.
4. Tap the keys to enter the phone number. Tap Send.
5. When you have finished your call, tap End.
Using Advanced Calling Features
In addition to calls that you make by dialing the num ber, you can make calls
directly from the Speed Dial, Address Book, and Call History applications.
Using Speed Dial
You can designate up to 99 phone numbers from your Address Book to be on
your Speed Dial list. You can then call these phone numbers using only a oneor two-digit number (1 through 99). Because Speed Dial is linked to the
Address Book, when you change a phone number in the Address Book, it is
automatically updated in the Speed Dial list.
To use Speed Dial with the keypad closed:
If you know the Speed Dial number you want to call, use these steps.
1. If the pdQ smartphone is not on, press and hold on the keypad.
24 pdQ Basics Handbook
Using Advanced Calling Features
2. Press the one- or two-digit Speed Di al nu mber. As you pr ess the n umber,
the name of the person you are calling appears on the screen.
3. Press .
4. When you have finished your call, press .
To use Speed Dial with the keypad open:
If you don’t remember the Speed Dial number for someone you want to call,
follow these steps to select it from the Speed Dial list.
1. Flip open the keypad. If the pdQ smartphone is not on, tap to turn it on.
2. Tap to open the Applications Launcher.
3. Tap to open the Speed Dial list.
4. Scroll through the list; tap the name of the person you want to call.
5. Tap Dial.
6. When you have finished your call, tap End.
For detailed information, see “Chapter 16—Speed Dial” in the pdQ
Applications Handbook.
Using the Address Book
To make a call from the Address Book with the keypad closed:
1. If the pdQ smartphone is not on, press and hold on the keypad.
2. Press the right Smart Key.
The right Smart Key toggles between Address and Calls so you can see
information from both the Address Book and the Call History list.
3. Press the volume control buttons on the left side panel of the pdQ
smartphone to scroll up and down through the Address Book list.
4. To see more information about an entry, press the left Smart Key.
The left Smart Key toggles between Details and List so you can move
back and forth from the complete Address Book to the details about a
specific entry.
Messaging Features
Using Phone and
5. When the phone number you want appears in bold, press .
6. When you have finished your call, press .
Chapter 3 Using Phone and Messaging Features 25
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