Kyocera NET VIEWER User Guide
Legal Notes
Unauthorized reproduction of all or part of this guide is prohibited.
The information in this guide is subject to change without notice.
We cannot be held liable for any problems arising from the use of this product, regardless of the information herein.
Regarding Trademarks
KYOCERA Net Viewer is a trademark of KYOCERA Document Solutions Inc.
Microsoft®, Windows®, and Internet Explorer are registered trademarks of Microsoft Corporation in the U.S. and/or other
countries.
All other brand and product names herein are registered trademarks or trademarks of their respective companies.
Examples of the operations given in this guide support the Microsoft Windows Server 2008 R2 and Server 2012 printing
environments. Essentially the same operations are used for Microsoft Windows Server 2003, Server 2008, XP, Vista,
Windows 7, and Windows 8 environments.
The features described in this guide vary depending on your device model.
© 2013 KYOCERA Document Solutions Inc.
Table of Contents
Chapter 1 Quick Start
Starting and Logging In ................................................................................................................. 1-1
Editing Authentication Options ...................................................................................................... 1-1
Device Discovery .......................................................................................................................... 1-2
Adding Devices ....................................................................................................................... 1-2
Automatic Device Discovery .................................................................................................... 1-2
Excluded Devices .................................................................................................................... 1-3
Host Discovery .............................................................................................................................. 1-3
Activating Host Services .......................................................................................................... 1-4
Adding Hosts ........................................................................................................................... 1-5
Automatic Host Discovery ....................................................................................................... 1-6
Excluded Hosts ....................................................................................................................... 1-6
User Interface ................................................................................................................................ 1-7
Main Menu ............................................................................................................................... 1-7
My Views ................................................................................................................................. 1-7
Default Views .......................................................................................................................... 1-7
Toolbar .................................................................................................................................... 1-7
List View .................................................................................................................................. 1-7
Closing the Application Window .................................................................................................... 1-8
Chapter 2 View Management
View As ......................................................................................................................................... 2-1
Default Views ................................................................................................................................ 2-1
Map View ................................................................................................................................. 2-2
My Views ....................................................................................................................................... 2-3
Adding a New Folder to My Views ........................................................................................... 2-3
Renaming a Folder or View ..................................................................................................... 2-3
Removing a Device, Account, or Host from View .................................................................... 2-4
Updating and Saving a View .................................................................................................... 2-4
Duplicating a View ................................................................................................................... 2-4
Renaming a View .................................................................................................................... 2-4
Deleting a View ........................................................................................................................ 2-5
Dynamic View ............................................................................................................................... 2-5
Adding a Dynamic View ........................................................................................................... 2-5
Manual View .................................................................................................................................. 2-5
Adding a Manual View Using Selection ................................................................................... 2-6
Exporting a View to a File .............................................................................................................. 2-6
Exporting a List to a File ................................................................................................................ 2-6
Exporting Device Information to a File ........................................................................................... 2-6
Resizing the View Areas ............................................................................................................... 2-7
Refresh ......................................................................................................................................... 2-7
Folder Reports .............................................................................................................................. 2-7
Creating and Exporting a Folder Report .................................................................................. 2-7
Searches ....................................................................................................................................... 2-8
Searching ................................................................................................................................ 2-8
KYOCERA Net Viewer 5.3 i
Advanced Searching ............................................................................................................... 2-8
Chapter 3 Device
Device Properties .......................................................................................................................... 3-1
Displaying Device Properties ................................................................................................... 3-1
Displaying Device Home Page ...................................................................................................... 3-2
Administrator Login ....................................................................................................................... 3-2
Address Book ................................................................................................................................ 3-2
Adding Contacts ...................................................................................................................... 3-3
Adding Groups ........................................................................................................................ 3-3
Adding a Contact to a Group ................................................................................................... 3-3
Deleting Contacts and Groups ................................................................................................ 3-4
Editing Contacts and Groups ................................................................................................... 3-4
One Touch Keys ...................................................................................................................... 3-4
Copying Contacts and Groups ................................................................................................ 3-5
Exporting an Address Book List ............................................................................................... 3-6
Searching the Address Book ................................................................................................... 3-6
Device View Printer Installation ..................................................................................................... 3-7
Installing Printer Drivers in Device View .................................................................................. 3-7
Upgrading Printer Drivers in Device View ................................................................................ 3-7
Uninstalling Printer Drivers in Device View .............................................................................. 3-8
Device Users ................................................................................................................................. 3-8
Adding Device Users ............................................................................................................... 3-8
Searching the Device User List ............................................................................................... 3-9
Setting a Simple Login Key .................................................................................................... 3-10
Searching the Simple Login Key List ..................................................................................... 3-10
Jobs ............................................................................................................................................ 3-11
Showing Job Detail ................................................................................................................ 3-11
Exporting the Job Log ............................................................................................................ 3-11
Searching a Job List .............................................................................................................. 3-11
Stored Jobs ................................................................................................................................. 3-12
Viewing Stored Jobs .............................................................................................................. 3-12
Printing Stored Jobs .............................................................................................................. 3-12
Printing a Stored Job List ....................................................................................................... 3-12
Deleting Stored Jobs ............................................................................................................. 3-13
Searching Stored Jobs .......................................................................................................... 3-13
Document Box ............................................................................................................................. 3-13
Viewing and Editing a Document Box .................................................................................... 3-13
Adding a Document Box ........................................................................................................ 3-14
Exporting a Document Box List ............................................................................................. 3-15
Viewing Document Properties ............................................................................................... 3-15
Viewing a Document .............................................................................................................. 3-16
Downloading a Document ..................................................................................................... 3-16
Searching a Document Box ................................................................................................... 3-16
Moving Documents Between Document Boxes ..................................................................... 3-16
Virtual Mailbox ............................................................................................................................. 3-17
Viewing Virtual Mailboxes ...................................................................................................... 3-17
Deleting Virtual Mailboxes ..................................................................................................... 3-17
Exporting a Virtual Mailbox List ............................................................................................. 3-18
Advanced Virtual Mailbox Options ......................................................................................... 3-18
Adding a New Virtual Mailbox ................................................................................................ 3-19
Editing a Virtual Mailbox ........................................................................................................ 3-19
Device Notification Settings ........................................................................................................ 3-19
Setting a Device Notification ................................................................................................. 3-19
Advanced Menu .......................................................................................................................... 3-20
Authentication Settings .......................................................................................................... 3-21
Network Groups .................................................................................................................... 3-24
ii User Guide
TCP/IP Send Data ................................................................................................................. 3-25
Device Applications ..................................................................................................................... 3-26
Installing an Application on Multiple Devices ......................................................................... 3-26
Installing an Application on One Device ................................................................................ 3-27
Activating an Installed Application on Multiple Devices ......................................................... 3-27
Activating an Installed Application on One Device ................................................................. 3-28
Viewing Installed Applications ............................................................................................... 3-29
Searching Applications .......................................................................................................... 3-29
Chapter 4 Account
Administrator Login ....................................................................................................................... 4-1
Adding Account Devices ............................................................................................................... 4-1
Creating a New Account ................................................................................................................ 4-1
Account Properties ........................................................................................................................ 4-2
Device Accounts ........................................................................................................................... 4-3
Account Devices ........................................................................................................................... 4-3
Viewing Accounts and Devices ..................................................................................................... 4-3
Exporting Accounting Information to a File .................................................................................... 4-3
Counter Reports ............................................................................................................................ 4-4
Automatic Counter Reset ........................................................................................................ 4-4
Creating a Counter Report ...................................................................................................... 4-4
Viewing and Changing Counter Report Settings ..................................................................... 4-4
Manage Device ............................................................................................................................. 4-5
Managing an Accounting Device ............................................................................................. 4-5
Hiding or Showing Unmanaged Devices ................................................................................. 4-5
Reset Counters ............................................................................................................................. 4-5
Resetting Job Accounting Counters ........................................................................................ 4-5
Accounting Notification Settings .................................................................................................... 4-5
Setting an Accounting Notification .......................................................................................... 4-6
Device Accounting Settings .......................................................................................................... 4-6
Accessing Device Accounting Settings ................................................................................... 4-6
Enabling or Disabling Job Accounting ..................................................................................... 4-6
Selecting Media Type Counters .............................................................................................. 4-7
Handling Errors ....................................................................................................................... 4-7
Setting Permit Processing and Copy Counter ......................................................................... 4-8
Accounting Multi-Set ..................................................................................................................... 4-8
Setting Multiple Accounting Devices ....................................................................................... 4-8
Selecting Accounting Settings in Multi-Set .............................................................................. 4-8
Selecting Accounting Source Settings ..................................................................................... 4-9
Export .......................................................................................................................................... 4-10
Exporting Account ID List ...................................................................................................... 4-11
Exporting Counter Information ............................................................................................... 4-11
Exporting Accounting Information .......................................................................................... 4-11
Chapter 5 Host
Adding Queues ............................................................................................................................. 5-1
Common Settings Options ....................................................................................................... 5-2
Conflicts Options ..................................................................................................................... 5-2
Editing a Queue Name .................................................................................................................. 5-3
Host View Printer Installation ........................................................................................................ 5-3
Allowing the Print Spooler to Access Client Connections ........................................................ 5-3
Allowing a Remote Administration Exception .......................................................................... 5-3
Installing Printer Drivers in Host View ...................................................................................... 5-4
Upgrading Printer Drivers in Host View ................................................................................... 5-4
Uninstalling Printer Drivers in Host View ................................................................................. 5-5
Installing Additional Drivers ..................................................................................................... 5-5
KYOCERA Net Viewer 5.3 iii
Viewing a List of Printer Drivers .................................................................................................... 5-6
Viewing a List of Print Queues ...................................................................................................... 5-6
Selecting Host Login Settings ....................................................................................................... 5-6
Selecting Domain Administrator Login Settings ............................................................................ 5-7
Exporting Host Information to a File .............................................................................................. 5-7
Configuring Printer Settings .......................................................................................................... 5-7
Available Printer Settings Options ................................................................................................. 5-8
Chapter 6 Communication Settings
Setting Device Communications ................................................................................................... 6-1
Network Interface Settings ............................................................................................................ 6-1
TCP/IP Port ............................................................................................................................. 6-2
Secure Protocol Settings ............................................................................................................... 6-2
Login Settings ............................................................................................................................... 6-2
Account Polling Settings ............................................................................................................... 6-2
Device Polling Settings ................................................................................................................. 6-3
Chapter 7 Multi-Set
Quick Mode ................................................................................................................................... 7-1
Custom Mode ................................................................................................................................ 7-1
Creating Settings From a Device ............................................................................................. 7-2
Creating Settings From a File .................................................................................................. 7-3
Creating New Settings ............................................................................................................. 7-4
Overwriting Settings ...................................................................................................................... 7-5
Chapter 8 Firmware Upgrade
Firmware Upgrade Risks ............................................................................................................... 8-1
Upgrading the Firmware ................................................................................................................ 8-1
Finishing Options .......................................................................................................................... 8-2
Chapter 9 Workspaces
Adding a New Workspace ............................................................................................................. 9-1
Opening an Existing Workspace ................................................................................................... 9-1
Import and Export Workspaces ..................................................................................................... 9-2
Importing a File to a New Workspace ...................................................................................... 9-2
Exporting a Workspace to a File .............................................................................................. 9-2
Viewing Recent Workspaces ........................................................................................................ 9-2
Chapter 10 Options
Editing E-mail Options ................................................................................................................. 10-1
Editing Authentication Options .................................................................................................... 10-1
Editing Device Polling Options .................................................................................................... 10-2
Editing SNMP Trap Options ........................................................................................................ 10-2
Editing Account Polling Options .................................................................................................. 10-3
iv User Guide
1 Quick Start
You can organize and monitor network device information with many different
features that are available, through default views, as well as custom views that
you can create. To get started, you must log in and set up a workspace by
discovering devices and hosts on your network.
Starting and Logging In
Open the application.
1
If you have administrator rights, your last saved workspace appears and you
2
can proceed with your tasks.
If you just installed the application, and it is the first time you are starting it, the
Select a KYOCERA Net Viewer Workspace dialog box appears. Proceed to
step 4.
If you do not have administrator rights, the network administrator must set up a
user login password for you. Proceed to step 3.
Type your password in the login text box, and then click OK. If your submitted
3
password is accepted, your last saved workspace appears.
If it is the first time you are logging in as a user without administrator rights,
proceed to step 4.
Type or browse your workspace folder, and then click OK. The Add Devices
4
wizard appears and you can add network devices to your workspace.
Editing Authentication Options
You can set up a password for other Windows users to log on to the application.
This feature is only available for administrators.
In the Edit menu, click Options.
1
In the Options dialog box, click Authentication.
2
Select the Enable local password check box.
3
In the New password text box, type a password for a local user. A password is
4
a maximum of 32 characters. A blank password is allowed.
In the Confirm password text box, type the password again.
5
Click OK.
6
KYOCERA Net Viewer 5.3 1-1
Quick Start
Device Discovery
Adding Devices
1
2
Discovery is a process that checks networks for printing devices. If new
devices are found, then the application updates its database with information
about the device. This process can be performed manually for single or multiple
devices, or it can be scheduled to run automatically according to a set schedule.
It is also possible to exclude devices from being discovered.
When the application is launched for the first time, or when a new workspace is
opened, the Add Devices wizard automatically launches.
You can use the Add Devices wizard to add devices to the view list.
In the Device menu, click Discovery > Add devices.
In the Add Devices wizard, select a method for adding devices:
Express
Uses predefined communication settings to find devices in the local network.
Custom
Lets you select settings to find devices on any network.
For the selected method, complete the wizard and click Finish to begin
3
discovery.
Custom Options for Adding Devices
With Custom selected in the Add Devices wizard, you can select the discovery
process to run on your local network, a specific IP address, or a range of IP
addresses. Continue through the wizard to select the following options:
On your local network
Select the discovery type. Click Next to select communication settings and a
discovery schedule, and confirm discovery settings.
By IP address
Type an IPv4 or IPv6 address or host name and click Add to include the
entry in the Selected targets list. You can also click Import to use an IP
address list (.CSV or .TXT). To remove an IP address or host name from the
Selected targets list, select the IP address and click Remove. Click Next to
select communication settings and a discovery schedule, and confirm
discovery settings.
By IP address range
Type a starting and ending IPv4 or IPv6 address and click Add to include the
entry in the Selected network segments list. To remove an IP address
range from the Selected network segments list, select the IP address and
click Remove. Click Next to select communication settings and a discovery
schedule, and confirm discovery settings.
Automatic Device Discovery
You can set up a regular schedule for performing the discovery process. If
devices are frequently added to or removed from the network, performing
discovery on a regular basis keeps the device database up to date.
1-2 User Guide
Scheduling Automatic Device Discovery
You can set a schedule for device discovery.
In the Device menu, click Discovery > Automatic discovery.
1
In the Scheduled Discovery dialog box, choose from these options:
2
Click Properties to edit an existing discovery mode. Make your selections in
the window to set up a recurring schedule, and click Apply changes.
Click Add to create a new discovery mode. In the Add Devices wizard,
make your selections in the window to set up a recurring schedule. On the
Confirm discovery page, click Finish to save your changes.
Click Delete to remove a discovery schedule.
3
Click Close to save your changes and close the Scheduled Discovery dialog
4
box.
Excluded Devices
A device can be excluded from the discovery process. You can remove the
device from view for security purposes.
You can restore a device to the device list with the Include device option.
Quick Start
Host Discovery
Excluding a Device from Discovery
You can exclude a device from the discovery process. This option removes the
device from the device list, and displays it in the Excluded Devices window.
Information about the device is not deleted from the application.
In any Device view or Accounting devices view, select the device to exclude.
1
Right-click on the selected device, and click Delete device.
2
Including a Device
A device that was excluded can be included again. When a device is included, it
appears in the next discovery process.
In the Device menu, click Discovery > Show excluded devices.
1
In the Excluded Devices list, select an excluded device to include.
2
Click Include device.
3
Discovery is a process that checks networks for host computers. If new hosts
are found, the application updates its database with information about the host.
This process can be performed manually for single or multiple hosts, or it can be
scheduled to run automatically according to a set schedule. It is also possible to
exclude hosts from being discovered.
KYOCERA Net Viewer 5.3 1-3
Quick Start
Activating Host Services
For the application to discover hosts, Windows Management Instrumentation
(WMI) and Remote Procedure Call (RPC) services must be active on the host
and target computers.
Installing Certificates for Signed Drivers
For Windows Vista and later, digital signatures are required for hardwareÂrelated drivers. Before installing a signed driver, Windows requires a certificate
it trusts. For Microsoft-signed drivers, the certificate is already installed, for
manufacturer-signed drivers, you have to install the certificate on the target host
first.
Select the Security Catalog (.CAT) file from the driver package.
1
In the Security Catalog dialog box > General tab, click View Signature.
2
In the Digital Signature Details dialog box > General tab, click View
3
Certificate.
In the Certificate dialog box > General tab, click Install Certificate.
4
In the Certificate Import Wizard dialog box, click Next.
5
On the Certificate Store page, select Place all certificates in the following
6
store and click Browse.
In the Select Certificate Store dialog box, select Trusted Publishers and click
7
OK.
Click Next, then click Finish.
8
WMI
On the host and target computers, go to Start > Control Panel > System and
1
Security > Administrative Tools > Computer Management.
In the Computer Management dialog box, click Services and Applications.
2
Right-click WMI Control to view Properties.
3
In the WMI Control Properties dialog box, click the Security tab.
4
Click Security.
5
In the Group or user names list, select Administrators.
6
In the Permissions list, select the Allow check box for Remote Enable.
7
1-4 User Guide
RPC
On the host and target computers, go to Start > Control Panel > System and
1
Security > Administrative Tools > Computer Management.
In the Computer Management dialog box, click Services and Applications >
2
Services.
Right-click Remote Procedure Call (RPC), then click Start.
3
Adding Hosts
You can use the Add Hosts wizard to add host computers to the view list.
In the Host menu, click Discovery > Add hosts.
1
In the Add Hosts wizard, select a method for discovering host computers.
2
For the selected method, complete the settings. On the Confirm discovery
3
page, click Finish. If you selected Start immediately on the previous page, the
discovery begins. If you set up a recurring schedule, it is added to the
Scheduled Host Discovery dialog box.
Quick Start
Note: If you are adding hosts for the first time, the Domain Administrator
Login dialog box appears.
You can remove a host by selecting it in Host view and clicking Delete host.
Driver and queue information is also removed. The host is added to the
Excluded Hosts list.
Options for Adding Hosts
In the Add Hosts wizard, you can select from the following options:
Search current domain
Discover hosts on your network. Click Next to select a discovery schedule
and confirm discovery settings.
Browse Active Directory
Select a location in the Active Directory. Click Next to select a discovery
schedule and confirm discovery settings.
Specify IP address range
Type a starting and ending IPv4 or IPv6 address and click Add to include the
entry in the Selected network segments list. To remove an IP address
range from the Selected network segments list, select the IP address and
click Remove. Click Next to select a discovery schedule and confirm
discovery settings.
Specify IP address
Type an IPv4 or IPv6 address or host name and click Add to include the
entry in the Selected targets list. You can also click Import to use an IP
address list (.CSV or .TXT). To remove an IP address or host name from the
Selected targets list, select the IP address and click Remove. Click Next to
select a discovery schedule and confirm discovery settings.
KYOCERA Net Viewer 5.3 1-5
Quick Start
Automatic Host Discovery
You can set up a regular schedule for performing the discovery process. If hosts
are frequently added to or removed from the network, performing discovery on a
regular basis keeps the host database up to date.
Scheduling Automatic Host Discovery
You can set a schedule for host discovery.
In the Host menu, click Discovery > Automatic discovery.
1
In the Scheduled Host Discovery dialog box, choose from these options:
2
Click Properties to edit an existing discovery mode. Make your selections in
the window to set up a recurring schedule, and click Apply changes.
Click Add to create a new discovery mode. In the Add Hosts wizard, make
your selections in the window to set up a recurring schedule. On the
Confirm discovery page, click Finish to save your changes.
Click Delete to remove a discovery schedule.
3
Click Close to save your changes and exit the Scheduled Host Discovery
4
dialog box.
Excluded Hosts
A host can be excluded from the discovery process. You can remove the host
from view for security purposes.
You can restore a host to the host list with the Include host option.
Excluding a Host from Discovery
You can exclude a host from the discovery process. This option removes the
host from the host list, and displays it in the Excluded Hosts window.
Information about the host is not deleted from the application.
In Host view, select the host to exclude.
1
Right-click on the selected host, and click Delete.
2
Including a Host
A host that was excluded can be included again. After a host is included, it
appears in the next Host Discovery.
In the Host menu, click Discovery > Show excluded hosts.
1
In the Excluded Hosts list, select an excluded host to include.
2
Click Include Host.
3
1-6 User Guide
User Interface
Quick Start
The user interface displays the information you need about your network
devices, device accounts, and host computers where the device drivers are
installed.
The screen is divided into two panes. In the navigation pane, you can select
which view appears in the list of the other pane. Each view displays data in a
specified organization of columns and rows (list), or on a layout (map).
The application offers two types of views: custom views that are listed under My
Views, and standard Default Views defined by the application to monitor your
environment.
Main Menu
The main menu is located at the top of the window. Basic operations that affect
the application are in this menu.
My Views
My Views are lists or maps you can create from Default Views or other My
Views. You can customize the type of information you want to see. My Views
are organized in a tree structure that displays folders and My Views nodes.
When you select a custom view under My Views, the application displays the
view (list or map) in the other pane. You can create folders to organize and
manage My Views. You can also add information to My Views by going to the
View menu and clicking Add dynamic view or Add manual view using
selection.
Default Views
Default Views are standard list or map views.
When you select a particular default view, the application displays the view (list
or map) in the other pane. Some Device view options are only available from list
views and not map views.
In Default Views, six standard Device views, two standard Account views, and
three Host views are available. They cannot be removed.
Toolbar
Each view displays a toolbar below the main menu. The toolbar contains icons
for the most common tasks for each view, including managing and editing
devices, accounts, and hosts. You can move your mouse cursor over each icon
to view its corresponding task.
List View
A list of devices, accounts, or hosts display on the window depending on the
selected view. This customizable list provides information that you can
organize. You can expand each row in any Device list view to display more
information. A Map view is also available and displays your devices on a custom
map background.
Identifying Status Icons
In the device or host list view, status icons provide quick information about the
condition of each device. Click the triangle icon to expand the row and see a
description of the condition.
KYOCERA Net Viewer 5.3 1-7
Quick Start
Customizing List Views
You can arrange the information in a device, account, or host list view saved
under My Views. You can update changes to My Views by clicking Update
view in the toolbar. Changes made to Default Views are not saved after you
leave the view.
Showing or Hiding Columns
Right-click on a column heading to open the selection list of columns. Click on a
column name from the list to add to the view. To remove a column from the list
view, click any column heading to open the selection list of columns. Click on a
column name that has a check mark next to it to remove it.
Changing the Width of a Column
To adjust the width of a column, position the cursor over the column divider until
you see the double-headed arrow. Click and drag the arrow for the desired
column size.
Changing the Position of a Column
To move a column to another position in the list view, click on the desired
column heading, then drag it to the desired location.
Sorting Rows in List View
You can sort the information in a list view. Click the column heading to change
the sort order of the rows in the view, using the data in that column as the sort
criteria. An upward triangle indicates rows sorted in ascending order; a
downward triangle indicates rows sorted in descending order.
Expanding a Row in a Device List View
You can expand a row in a Device list view to display more information about a
device. Click the triangle icon to display a 3D image of the device and all
installed options. Other information about the device is displayed, including
model, status, IP address, and print speed.
To collapse the row, click the triangle icon again.
Closing the Application Window
You can close the application window so that it is no longer visible on the
screen, but the application continues to run in the system tray. This is useful if
you want to reduce the number of open windows on your desktop, or if you are
running a task that does not need visual monitoring. To close the application
window, go to the File menu, and then click Close window. To reopen the
application window, double-click the icon in the system tray; or right-click the
icon, and click Restore.
To exit the application, go to the File menu, and click Exit. The application
saves the currently displayed workspace before exiting. This saved workspace
appears the next time the same user opens the application.
1-8 User Guide
View As
2 View Management
The application offers two types of views: custom views that are listed in My
Views, and standard views defined by the application that are listed in Default
Views. The default views are:
Device
General view, Capability view, Counter view, Firmware view, Asset
view, Map view
Accounting
Accounting devices view, Accounts view
Host
Host view, Host driver view, Host queue view
You can create, change, or delete views in My Views. In the Default Views, you
can customize the appearance of the lists, but the changes are not saved after
you leave the view. You cannot make permanent changes to the views in
Default Views.
Default Views
You can switch to a different view by using the View as feature in the View
menu. Select the view you want to change, click View > View as, and click the
new view from the list.
If the original view is in Default Views, the view switches to the selected
default view.
If the original view is in My Views, the view itself changes to the selected
view. To save the view, click Update view.
This feature is not available for Account views or Host views.
The application provides standard views in Default Views that cannot be
removed or edited.
In any view except Map view, you can add or remove columns from the list
temporarily. Right-click on the column heading and select or clear the desired
item. The modified views are not saved when you switch to a different view.
The following default Device views are available:
General view
Displays general information, such as display name, IP address, host name,
toner level, description, location, and model name.
Capability view
Displays support for various device capabilities, such as color or black &
white, print speed, duplex, total memory, HDD/SSD (storage device), scan,
FAX, staple, punch, address book, document box, user list, and job log.
Counter view
KYOCERA Net Viewer 5.3 2-1
View Management
Displays the device counters for total printed pages, copier printed pages,
printer printed pages, FAX/i-FAX printed pages, black & white printed pages,
single color printed pages, full color printed pages, total scanned pages,
copier scanned pages, FAX scanned pages, and other scanned pages.
Firmware view
Displays firmware information, including system firmware, engine firmware,
scanner firmware, FAX firmware (Ports 1 and 2), panel firmware, and NIC
firmware version.
Asset view
Displays asset information, including MAC address, serial number, and
asset number.
Map view
Displays printing devices on a background map of your office.
The following default Account views are available:
Accounting devices view
Displays general information and counters for devices that support
accounting.
Accounts view
Displays account information for managed devices, such as counter totals
for print, copy, FAX, and scan.
The following default Host views are available:
Host view
Displays general information about network host computers.
Host driver view
Displays printer drivers installed on host computers.
Host queue view
Displays the printer queues of host computers.
Map View
Use Map view to display printing devices on a background map of your office.
Printing device properties can be viewed and managed from Map view. The use
of an office map helps to visualize the location of devices throughout an office.
In Default Views, click Map view. The initial map view displays all devices as
icons against a white background. You can import an image of your office layout
to appear in the background, then click and drag each device icon to its office
location. The map is shared by all map views in the current workspace.
Information about a device can be viewed by moving the pointer over the icon.
Importing a Map Background
You can import an image of your office layout to appear in the map view
background.
In Default Views, select Map view.
1
In the View menu, click Map > Import map background.
2
In the Import Map Background dialog box, click Browse to select an image file
3
(.BMP or .JPG), and then click Open.
2-2 User Guide
My Views
View Management
Click OK.
4
Adjusting the Map Size
You can change the size of the map image within the view window.
Use any of the following selections in the Zoom box to change the image size:
Click Zoom in to increase the size of the image one step.
Click Zoom out to decrease the size of the image one step.
Click Zoom to fit to place the entire image within the screen. If you change
the screen size, click Zoom to fit again.
Type a percentage between 50% and 300% in the Zoom box and press
Enter.
Clearing a Map Background
You can remove the background image from the map view. All device icons
retain their position after the change.
In the View menu, select Map > Clear map background.
You can set up custom views in My Views. You can also create folders to
organize the custom views.
In My Views, you can customize the devices, accounts, or hosts being
displayed, as well as column order, number of columns, and other view settings.
You can create a custom view by manual selection (Manual view), or by
matching the current display on the window (Dynamic view). You can save your
changes after modifying the view by going to the View menu and clicking
Update view. You can also click the Manage views icon in My Views to open a
menu for more options.
Adding a New Folder to My Views
You can create folders for your custom views.
In the File menu, click New folder.
1
Type a new name into the text box.
2
To save the new folder name, click outside the text box, or press Enter.
3
Renaming a Folder or View
You can change the name of a folder or view.
In My Views, click to highlight the folder or view you want to rename.
1
In the Edit menu, click Rename.
2
Type the new name, replacing the old name in the text box.
3
To save the new name, click outside the text box, or press Enter.
4
KYOCERA Net Viewer 5.3 2-3
View Management
Removing a Device, Account, or Host from View
You can remove a device, account, or host so that it does not appear in a
custom view. This does not delete the item from the database.
In My Views, select a manual view.
1
In the list view, select a device, an account, or a host to be removed from view.
2
You can select multiple items in the view.
In the Edit menu, click Remove from view.
3
Note: There is no confirmation dialog box after you click Remove from view.
Updating and Saving a View
When any view in My Views changes, an asterisk appears after its name in the
title bar until it is saved. To save the updated view, go to the View menu and
click Update view. Use this feature after any of the following:
Changing the column width or column order, adding or removing columns.
Using View > View as to change the view type.
Sorting the information in list columns.
Duplicating a View
You can create a copy of a view. This is useful if you want to create a new view
that is only slightly different from an existing view.
In My Views, select a view to be copied.
1
In the My Views toolbar, click the Manage views icon and then select
2
Duplicate.
Type the new name, up to 64 characters, and press Enter.
3
Modify the new view, as needed.
4
Renaming a View
You can change the name of a view. Default views cannot be renamed.
In My Views, select the view to be renamed.
1
In the Edit menu, click Rename.
2
Type the new name, up to 64 characters, replacing the old name in the text box.
3
To save the new name, click outside the text box, or press Enter.
4
2-4 User Guide
Dynamic View
View Management
Deleting a View
You can delete a custom view. A deleted view cannot be restored. Default views
cannot be deleted.
In My Views, select the view to be deleted.
1
In the Edit menu, click Delete.
2
Note: There is no confirmation dialog box after you click Delete.
A dynamic view is a copy of a default or custom view that you create in My
Views. A dynamic view matches the current display on the screen:
Device
General view, Capability view, Counter view, Firmware view, Asset
view, Map view
Accounting
Accounting devices view, Accounts view
Host
Host view, Host driver view, Host queue view
Once created, you can name and modify the dynamic view as desired.
A dynamic view cannot be created when a manual view is selected in My
Views.
Manual View
Adding a Dynamic View
You can modify an existing view and save it as a custom view in My Views.
Select a view in Default Views or My Views, except a manual view.
1
Modify the view as desired, then click View > Add dynamic view.
2
Type the name of the new view, up to 64 characters.
3
A manual view is a custom view that includes devices, accounts, or hosts
selected from an existing view.
Device
General view, Capability view, Counter view, Firmware view, Asset
view, Map view
Accounting
Accounting devices view, Accounts view
Host
Host view, Host driver view, Host queue view
Once created, you can name and modify the manual view as desired.
Advanced Search is unavailable for a manual view. A device or account can be
KYOCERA Net Viewer 5.3 2-5
View Management
added to a manual view by selecting it in another view and dragging it to the
manual view.
Adding a Manual View Using Selection
You can create and save a custom view of selected devices, accounts, or hosts.
With any view displayed, select one or more devices, accounts, or hosts from
1
the list or map.
In My Views, click the Manage views icon and select Add manual view using
2
selection.
Type the name of the new view, up to 64 characters.
3
Exporting a View to a File
You can export all view information to a .CSV or .XML file. The .CSV export
uses UTF-8 encoding.
In any view, click the File menu, and then click Export > View.
1
In the Export View to CSV/XML dialog box, type or select a file name and
2
select a file extension (.CSV or .XML).
Click Save.
3
Exporting a List to a File
You can export all list information to a .CSV or .XML file. The .CSV export uses
UTF-8 encoding.
With any Device or Account list view displayed, click the File menu, and then
1
click Export > List.
In the Export List to CSV/XML dialog box, type or select a file name and select
2
a file extension (.CSV or .XML).
Click Save.
3
Exporting Device Information to a File
You can export current information for all workspace devices to a .CSV or .XML
file. The .CSV export uses UTF-8 encoding.
In any Device view, click the File menu, and then click Export > Devices.
1
In the Export Devices to CSV/XML dialog box, type or select a file path. The
2
file must have an extension of .CSV or .XML.
Click Save.
3
2-6 User Guide
Resizing the View Areas
If many views have been saved in My Views, or if your views have long names,
you can see the view list more easily by changing the size of the viewing area.
To change the width of a pane, click the border between the two panes and
drag it right or left.
To change the height of the My Views area, click the top of the Default
Views border and drag it up or down.
Refresh
Device, account, and host information are automatically updated according to
the polling schedules. At any time, you can manually update this information for
one or more devices. The following Refresh options are available:
Refresh
Select one or more devices and click View > Refresh to update the selected
devices.
Refresh all
Click View > Refresh all to update all views.
View Management
Folder Reports
Folder reports provide detailed information about accounts or accounting
devices for all views in a custom folder. The folder must contain custom views
created from Accounting devices view or Accounts view. Once a folder
report is created, it can be exported and saved in .CSV or .XML format.
Accounts Folder Report
This report can be created if the folder contains at least one Accounts view.
Only the accounts selected in the Accounts Folder Report dialog box are
included in the exported report.
Accounting Devices Folder Report
The report can be created if the folder contains at least one Accounting
devices view. Only the devices selected in the Accounting Devices Folder
Report dialog box are included in the exported report.
Creating and Exporting a Folder Report
After creating a folder in My Views and adding custom views from Accounting
devices view or Accounts view, you can create and export an accounts or
accounting devices report.
Right-click on the desired folder and select Folder report, then select
1
Accounts or Accounting devices.
In the Accounts Folder Report or Accounting Devices Folder Report dialog
2
box, select one or more accounts or devices to include in the report.
Click Export.
3
In the Export View to CSV/XML dialog box, select the format type, name the
4
report, and click Save.
KYOCERA Net Viewer 5.3 2-7
View Management
Searches
Two types of searches are available for finding devices, accounts, or hosts with
particular characteristics. Search finds data in the currently displayed view.
Entries are not saved when you move from view to view. Advanced Search
finds all devices, accounts, or hosts in the database for the values selected in
the search dialog box.
Searching
Search will look in columns that have been removed from view. The results are
not saved when you move from view to view, or perform an Advanced Search.
Search does not check the expanded information area of the devices.
The search can find exact matches for full or partial terms in the following
columns or in Map view:
Device search: Display name, IP address, Host name, Model name
Account search: Account ID
Host search: Host name, Driver name, Queue name, IP address, OS
information
Type an alphanumeric search term (64 character maximum) in the text box. As
1
you type, the search examines the data of all the devices, accounts, or hosts in
the original view.
To clear the search term, click the icon next to the Search text box. This
2
removes any text in the text box, and restores the view to the original list of
devices, accounts, or hosts before the search.
Advanced Searching
You can use the Advanced Search feature to find all printing devices,
accounts, or hosts in the database that match your selected criteria. Up to six
properties can be defined for the search. The search results are displayed until
you change to another view or perform another search.
In Default Views, select a view.
1
Note: Advanced search is not available for Host driver view and Host
queue view.
In the Edit menu, click Advanced search.
2
In the Advanced Search dialog box, select a search logic:
3
Match all criteria
This option searches for devices, accounts, or hosts that meet all the search
terms specified in Criteria.
Match any criteria
This option searches for devices, accounts, or hosts that meet at least one of
the search terms specified in Criteria.
In Criteria, select features or properties to find in the search.
4
Property
2-8 User Guide
View Management
Select one property per property list. There are six property lists available.
Properties vary by device model.
Condition
Available conditions depend on the selected property.
Value
Type or select a value in the box.
Click OK. The application searches through all devices, accounts, or hosts and
5
displays those that match the selected criteria. In Map view, the search result
devices appear in their saved position in the office map.
KYOCERA Net Viewer 5.3 2-9
Device Properties
3 Device
The Device menu is used for finding devices and managing device settings.
The Properties dialog box displays settings and status information about the
selected device. To open device properties, select a device, and click the
Properties icon. Settings may differ depending on your selected device. The
settings can include:
Basic device settings
This area shows the Display name, Model, Status, IP address, Host
name, Location, and Description of the printing device. The Panel
message box shows the information currently displayed on the device
operation panel. Display name, Location, and Description can be edited.
Device alert
This area describes alerts that are currently occurring, and any
troubleshooting measures that can be taken.
Media input
This area shows the trays and cassettes that are currently installed, their
capacity, and roughly how much paper they currently contain.
Capabilities
This area shows some of the key specifications of the currently selected
device.
Counters
This area shows a variety of counters for different types of paper or media
and output.
Firmware versions
This area lists the versions of firmware for various parts of the system.
Memory
This area shows the space available on the storage devices, on the optional
ROM and on the RAM disk.
Asset
This area shows the MAC address of the network adapter in the device, the
Serial number of the device itself, and the Asset number which may be
assigned by your organization.
Displaying Device Properties
You can view the properties of a device.
In any Device view, select a device.
1
Click Properties to display information about the selected device.
2
3-1 User Guide
Click Refresh to update any settings that might have been changed on the
3
device while this dialog box was open.
Displaying Device Home Page
Printing devices that contain web servers can display a web page containing
information about the device's current status and settings. The layout and
information shown on this page differs by printing device model. Click Device >
Device home page to display this web page.
Administrator Login
For some models, administrator authentication is required to access selected
features in the Device and Account menus. Available features vary by model.
When you select the feature from a menu, you are prompted to type one of the
following in the Administrator Login dialog box:
Command Center password
Administrator login and Administrator password (with optional Use local
authentication)
Accounting administrator code
Operations on multiple devices do not prompt for the administrator login. Login
options must be configured in the Login section of the Communication
Settings dialog box.
Device
Address Book
The Address Book is a list of individuals and their contact information that is
stored on the device. Each entry for an individual is called a contact, and
contacts can be organized into groups. This contact and group information is
stored on the device, and is used for faxing and scanning operations.
Note: If authentication is set, accessing the address book requires the correct
Login user name and Password in the Communication Settings for the
device. If authentication is not set, the login dialog box may appear, depending
on your model.
The information that can be stored for each contact includes:
Number
Name (and furigana, if applicable)
Cover page (recipient, company, department). This information is
transmitted on a Network FAX.
E-mail
FTP (File Transfer Protocol)
SMB (Server Message Block)
FAX
Internet FAX
You can create One Touch keys to let you access address book entries by
pressing one key on the printing system's operation panel.
KYOCERA Net Viewer 5.3 3-2
Device
Adding Contacts
You can add individuals to the address book stored on a device.
In any Device view, select a device.
1
In the Device menu, click Address book.
2
In the Address Book dialog box, click Add contact.
3
In the Contact Settings dialog box, type the name of the contact in the Name
4
text box. (If applicable, type the furigana in the Furigana text box.)
Type your remaining selections, and then click OK to save the new address
5
book entry.
Adding Groups
Contacts in the address book can be organized into groups. This is useful when
the device sends out notifications of certain types of events, for example.
In any Device view, select a device.
1
In the Device menu, click Address book.
2
In the Address Book dialog box, click Add group.
3
In the Group Settings dialog box, type the name of the new group. The name
4
does not have to be unique.
Click OK.
5
Adding a Contact to a Group
You can search for contacts and add them to an existing group. Each step
requires communication with the device, which may be slow depending on
network conditions.
In any Device view, select a device.
1
In the Device menu, click Address book.
2
In the Address Book dialog box, select a group, and then click Properties.
3
In the Group Settings dialog box, click Add members. The contact list is
4
downloaded from the device and appears in the dialog box.
In the Add Group Members dialog box, select one or more contacts to add,
5
and then click Add.
Click OK in all dialog boxes.
6
3-3 User Guide
You can delete a contact by selecting it from the Group Settings dialog box
and clicking the Remove members icon in the toolbar.
Deleting Contacts and Groups
Contacts and groups can be deleted from the address book when they are no
longer needed.
In any Device view, select a device.
1
In the Device menu, click Address book.
2
In the Address Book dialog box, select one or more contacts or groups.
3
Click Delete, and then click Yes to confirm.
4
The updated information is sent to the device.
Editing Contacts and Groups
The information saved in the Address Book dialog box for each contact or
group can be edited, if necessary.
Device
In any Device view, select a device.
1
In the Device menu, click Address book.
2
In the Address Book dialog box, select a contact or group, and click
3
Properties.
Edit the information in the Contact Settings or Group Settings dialog box, and
4
then click OK to save the changes.
One Touch Keys
You can access Address Book entries for contacts or groups by pressing one
key on the printing system’s operation panel.
The number of One Touch keys that can be created varies depending on your
device. The application does not support this feature on all devices.
Adding One Touch Keys
You can create a list of One Touch keys for an Address Book.
In any Device view, select a device.
1
In the Device menu, click Address book.
2
In the Address Book dialog box, click Show One Touch keys, and then click
3
Add One Touch key.
In the Add One Touch Key dialog box, select settings:
4
Key name
KYOCERA Net Viewer 5.3 3-4
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