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FS-C8600DN

Kyocera FS-C8600DN, FS-C8650DN SERVICEBULLETINS Ver.1.03E

C190_SystemError(Fxxx)Outline_Ver.1.03E 1/5
No.
Content
Check procedure & check point
Remark 1
FS-C8600DN
-
Lock-up at Welcome display (TASKalfa/Ecosys) (The display unchages after a certain time (Note 1: *** seconds))
1) Check connection of the harness (Panel to Main board), (Main board to HDD) and connectors and check function.
2) Check contact of the DDR memory by detaching and reattaching. and check function. replace it if available and check function.
3) Format the HDD and check function. (U024 FULL formatting) (*1)
4) Execute the U021Memory initializing to initialize the controller backup memory and check function.
5) Replace the panelmain board and check function.
6) Replace the main board and check function.
7) Retrieve the USBLOG and contact the Service Administrative Division. (*1) For the HDD standard model only.
*User data and installed software is deleted if executing the U024. Reinstallation is required.
[Main-Panel Interface] Main board: YC12 Panel board: YC1
[Main-HDD] Main board: YC1
(Note 1) 60 seconds.
F000
CF000 appears in a certain time (Note 2: *** seconds) after the Welcome display continues
Panel－Main board communication error
1) Check connection of the harness (Panel to Main board), (Main board to HDD) and connectors and check function.
2) Check contact of the DDR memory by detaching and reattaching. and check function. replace it if available and check function.
3) Format the HDD and check function. (U024 FULL formatting) (*1)
4) Execute the U021 Memory initializing to initialize the controller backup memory and check function.
5) Replace the main board and check function.
6) Replace the panelmain board and check function.
7) Retrieve the USBLOG and contact the Service Administrative Division. (*1) For the HDD standard model only.
[Main-Panel Interface] Main board: YC12 Panel board: YC1
(Note 2) 60 seconds.
F10X
F11X
F12X
An error is detected at the Scan control section
1) Check connection of the harness (Scan/DP - Main board) and connectors and check function.
2) Format the HDD and check function. (U024 FULL formatting) (*1)
3) Execute the U021 Memory initializing to initialize the controller backup memory and check function.
4) Replace the Scan/DP board and check function.
5) Replace the main board and check function.
6) Retrieve the USBLOG and contact the Service Administrative Division. (*1) For the HDD standard model only.
-
F13X
An error is detected at the Panel control section
1) Check connection of the harness (Panel - Main board) and connectors and check function.
2) Format the HDD and check function. (U024 FULL formatting) (*1)
3) Execute the U021 Memory initializing to initialize the controller backup memory and check function.
4) Replace the panel board and check function. (*2)
5) Replace the main board and check function.
6) Retrieve the USBLOG and contact the Service Administrative Division. (*1) For the HDD standard model only. (*2) For the model separating the main/panel PWBs.
[Main-Panel Interface] Main board: YC12 Panel board: YC1
F14X
An error is detected at the FAX control section
1) Check connection of the harness (FAX - Main board) and connectors and check function.
2) Format the HDD and check function. (U024 FULL formatting) (*1)
3) Execute the U021 Memory initializing to initialize the controller backup memory and check function.
4) Execute the U671 Clear FAX back up data (FAX DIMM clear) and check function. (*3) (Take cae of the received data since it is cleared)
5) Replace the FAX_DIMM and check function.
6) Replace the FAX board and check function.
7) Replace the main board and check function.
8) Retrieve the USBLOG and contact the Service Administrative Division. (*1) For the HDD standard model only. (*3) For the models using the main PWB with the flash for the FAX data.
-
F15X
An error is detected at the authentication device control section
1) Check connection of the harness (Authentication device - Main board) and connectors and check function.
2) Format the HDD and check function. (U024 FULL formatting) (*1)
3) Execute the U021 Memory initializing to initialize the controller backup memory and check function.
4) Replace the main board and check function.
5) Replace the HDD and check function. (*1)
6) Retrieve the USBLOG and contact the Service Administrative Division. (*1) For the HDD standard model only.
Authentication device: Card Reader, etc.
F16X
An error is detected at the KMAS control section
1) Check connection of the harness (KMAS - Main board) and connectors and check function.
2) Format the HDD and check function. (U024 FULL formatting) (*1)
3) Execute the U021 Memory initializing to initialize the controller backup memory and check function.
3) Replace the main board and check function.
4) Replace the HDD and check function.　(*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1) For the HDD standard model only.
-
F17X
An error is detected at the print data control section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1) For the HDD standard model only.
An error is detected at OS or some of device drivers.
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1) For the HDD standard model only.
C190_SystemError(Fxxx)Outline_Ver.1.03E 2/5
No.
Content
Check procedure & check point
Remark 1
FS-C8600DN
F18X
An error is detected at the Video control secion
1) Check connection of the harness (Engine - Main board) and connectors and check function.
2) Format the HDD and check function. (U024 FULL formatting) (*1)
3) Execute the U021 Memory initializing to initialize the controller backup memory and check function.
4) Replace the engine board and check function.
5) Replace the main board and check function.
6) Retrieve the USBLOG and contact the Service Administrative Division. (*1) For the HDD standard model only.
[Main-ENGINE Interface] Main board: YC3 Engine board: YC46　or　YC50
F19X
F1AX
F1BX
An error is detected at the Security management section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1) For the HDD standard model only.
F1CX
An error is detected at the File System management section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1) For the HDD standard model only.
*The F1C4 error appears with the HDD security kit at work.
F1DX
An error is detected at the Image memory management section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1) For the HDD standard model only.
*The F1D4 error is RAM allocation error.
　1. Check it with the U340
　2. Initialize the setting
valued with the U021
F1EX
F1FX
F20X
F21X
F22X
F23X
F24X
An error is detected at the System management section
1) Check contact of the DDR memory and check function.
2) Format the HDD and check function. (U024 FULL formatting) (*1)
3) Execute the U021 Memory initializing to initialize the controller backup memory and check function.
4) Replace the main board and check function.
5) Replace the HDD and check function. (*1)
6) Retrieve the USBLOG and contact the Service Administrative Division. (*1) For the HDD standard model only.
*The F248 eror is printer process error. if it repeats with a certain print data, retrieve the capture data and USBLOG.
F25X
An error is detected at the Network management section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and check function.
3) Replace the main board and check function.
4) Retrieve the USBLOG and contact the Service Administratuve Division. (or retrieve the packet capture data depending on the reult of analysis) (*1) For the HDD standard model only.
*This may be owing to the users network environment.
F26X F27X F28X F29X F2AX
F2BX F2CX F2DX F2EX F2FX F30X F31X F32X
An error is detected at the OS or some of device drivers
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1) For the HDD standard model only.
An error is detected at the OS or some of device drivers
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1) For the HDD standard model only.
An error is detected at the System management section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and check function.
3) Replace the main board and check function.
4) Replace the HDD and check function. (*1)
5) Retrieve the USBLOG and contact the Service Administrative Division. (*1) For the HDD standard model only.
An error is detected at the Image processing section
1) Check contact of the DDR memory and check function.
2) Format the HDD and check function. (U024 FULL formatting) (*1)
3) Execute the U021 Memory initializing to initialize the controller backup memory and check function.
4) Replace the main board and check function.
5) Replace the HDD and check function. (*1)
6) Retrieve the USBLOG and contact the Service Administrative Division. (*1) For the HDD standard model only.
An error is detected at the Network control section
1) Format the HDD and check function. (U024 FULL formatting) (*1)
2) Execute the U021 Memory initializing to initialize the controller backup memory and check function.
3) Replace the main board and check function.
4) Retrieve the USBLOG and contact the Service Administratuve Division. (or retrieve the packet capture data depending on the reult of analysis) (*1) For the HDD standard model only.
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