Kyocera FS-C8020MFP, FS-8025MFP SERVICEBULLETINS 2K0 001
Service Bulletin
SB Number:
Subject:
SB 2K0-001
Firmware upgrade (Pack v2.00)
Model: FS-C8020MFP/8025MFP
Content of changes
1. Paper jam 5001 (Bridge conveying sensor 3 non arrival jam) may occur.
2. Added U605 [Data clear].
3. Black streaks after setting magnication by U065.
4. The default screen lay-out of the favorites has been changed.
5. Added U265 [Set Model Destination].
6. Added support for the customized operation panel.
7. Registered data may not be found at the address book.
8. The frequency of drum refresh has been improved.
9. Halftone images may be skipped on the print-out.
10. The sleep mode timing has been changed (FS-C8020MFP only).
11. The digital BK dot coverage has been improved.
12. The colour registration may drift.
13. Error code C6130/6000 may occur.
Creation Date: 18/05/2011
Firmware
Type Program No. Version
Upgrade Pack Ver. 2K3_V2.00 2.00
MAIN 2KZ_2F00.002.351 002.351
MMI 2KZ_7000.002.347 002.347
ENGINE 2K0_1000.004.001 004.001
IO 2K0_1E00.001.020 001.020
IH 2LC_1A00.001.013 001.013
LSU 2K0_1C00.001.012 001.012
DP 3M8_9500.003.001 003.001
FAX BOOT/APL 5JR_5500.B02.001 B02.001
Firmware notes *: BOOT: B01.019 / APL: B01.019
Classication
Field measure When the above mentioned phenomena occur, please upgrade the rmware to the latest version.
Entire stock rework
In-eld modication at next visit
In-eld modication by case
X
No modication necessary
Serial numbers of affected machines
Type Serial number
FS-C8020MFP/8025MFP April 2011 production.
The above mentioned changes have been applied to machines produced after the above mentioned production date.
KMIS Service Department, Kyocera Mita Europe B128 / SB 2K0-001
Page 1 of 4
Item Contents
1 Paper jam 5001 (Bridge
conveying sensor 3 non arrival jam) may occur.
Service Bulletin
Phenomenon
Paper jam 5001 (Bridge conveying sensor 3 non arrival jam) may occur, when
operating the FS-C8020MFP with the DF-470 and the AK-470 installed (Optional
paper feeder is not installed).
Cause
The switch at the conveying sensor 2 may vibrate, so this sensor is triggered.
The machine detects this as if the next sheet of paper has arrived. Due to the
jam detection time-out, the above mentioned paper jam may occur. This is the
case when continuously printing A4 widthwise from the standard paper cassette
and when ejecting to the DF-470.
Solution
The timing for contact bounce has been changed from 20 milliseconds to 200
milliseconds.
Conveying sensor 2
2 Added U605 [Data clear]. Maintenance mode U605 [Data clear] has been added.
3 Black streaks after setting
magnication by U065.
4 The default screen lay-out
of the favorites has been
changed.
5 Added U265 [Set Model
Destination].
6 Added support for the
customized operation panel.
7 Registered data may not be
found at the address book.
8 The frequency of drum
refresh has been improved.
Black streaks may appear on the B/W copy after enlarging with maintenance
mode U065 [Adjusting the scanner magnication]
The lay-out of the buttons from the default screen of the favorites has been
changed.
Maintenance mode U265 [Set Model Destination] has been added.
Customized operation panel is available by using workow templates in
combination with FMU (File Management Utility).
The message “Not registered“ may appear when searching the address book for
registered data.
Phenomenon
The machine may frequently enter the drum refresh mode when recovering from
sleep mode (Basic cycle of the drum refresh mode is 2 minutes).
Cause
The drum refresh mode is based on the ambient temperature, humidity sensor
information and the temperature inside the machine. The temperature inside the
machine may be higher than the ambient temperature, when continuously
printing. As a result the machine may perform the drum refresh more frequently.
Temperature inside the machine rises by 3 °C after about 15 minutes or 400
pages of continuous printing. When starting up from sleep mode, drum refresh
mode is judged.
Solution
The drum refresh will be performed based on the ambient temperature and the
information from the humidity sensor.
KMIS Service Department, Kyocera Mita Europe B128 / SB 2K0-001
Page 2 of 4
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