Service Bulletin Ref. No.
Subject
(Revised Issue 2)
2KZ-0020 (B369)
<Date> April 11, 2012
Measures against the J4109 Jam and Top Margin Failure
(Change of the Conveying Unit Pulley)
(Page 1/2)
Model
This time, the description with (-->) was revised from the previous information.
<Number of changes: 2> The serial numbers of the affected machines were added (page 2).
FS-C8020MFP, FS-C8025MFP
Topic
When feeding A4 lateral or Letter lateral sizes or smaller size that are conveyed by two of the centered middle
rollers of the MP tray, it might not reach the registration roller due to the insufficient nip pressure. Accordingly, the
J4109 jam (Fuser pre sensor non arrival jam) or the top margin timing failure might occur. Therefore, the following
changes were made.
Content of Changes
1) The outer diameter of the pulley for the conveying unit was changed from 20+/-0.1 mm to 21.4+/-0.1 mm in order
to increase the nip pressure of the middle roller.
2) The pulley was registered as service part after the change 1) above.
<Change of the pulley>
(Old)
Right side of the machine
X
Pulleys changed
Φ20±0.1 mm
(New)
Center pulleys conveying A4
lateral/Letter lateral size paper
Middle roller
X
Conveying unit
and new pulley)
Φ21.4±0.1 mm
Punch mark of
“M” is applied
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)
Service Bulletin Ref. No.
(Revised Issue 2)
2KZ-0020 (B369)
<Date> April 11, 2012
(Page 2/2)
No.
*1: Registered as service part this time
(-->)
Old Part
No.
302K094021
1
2K094021
2 ----------
Serial Nos. of the Affected Machines
New Part
No.
302K094022
2K094022
302MV24030
2MV24030
PARTS CONVEYING UNIT SP 1 1
+ PULLEY MIDDLE - 4
Description
ty
Old New Old New
lity
X O
- O
Remarks
*1
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1102KZ9JP0 1102KZ2US0 1102KZ2CS0 1102KZ2US1 1102KZ2BR0 1102KZ4US0 1102KZ3NL0 1102KZ3UT0
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1102KZ3TH0 1102KZ4PH0
NAK1Z00198 NMA1Y00016
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Olivetti KDAU KDCN KDKR KDTW KDHK KDID KDSG
1102K03LV0 1102K03AS0 1102K03KS0 1102K03KR0 1102K0TTW0 1102K03HK0 1102K03ND0 1102K03SG0
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KDTH Philcopy
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KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)