Kyocera FS-C5100, FS-5200, FS-5300, FS-5400 SERVICEBULLETINS 2HN 005

Service Bulletin

SB Number:

Subject:

SB 2HN-005

Firmware upgrade (engine version 005.003)

Model: FS-C5100DN/5200DN/5300DN

Contents of
changes

Firmware

Version

005.003

Item Contents

1 Paper jam during a duplex print job,

when the paper feed is delayed

2 Paper jam during a duplex print job,

when toner replacement is detected

Model Type Program No. Check SUM Version

FS-C5100DN ENGINE S2HL_1000005003.x 2dbe 005.003

FS-C5200DN ENGINE S2HL_1000005003.x 6c22 005.003

FS-C5300DN ENGINE S2HL_1000005003.x 0cfb 005.003

Creation Date: 16/04/2009

A paper jam may occur when the paper feed from the
duplex unit is delayed.

When this occurs, the machine starts to calibrate

while trying to resume the paper feed.
At this moment the next paper enters the duplex unit,
and a paper jam is detected.

A paper jam may occur during a continuous duplex
print job, when the machine detects that the toner
needs to be replaced, while feeding from a full
paper cassette.

Classication

Field measure When the above mentioned phenomena occur, please upgrade the rmware to the latest version.

Affected serial
numbers

Entire stock rework

Type Serial number

FS-C5100DN/5200DN/5300DN February 2009 production

In-eld modication at next visit

In-eld modication by case

No modication necessary

KMIS Service Department, Kyocera Mita Europe 8774 / SB 2HN-005

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