Kyocera FS-C5100, FS-C5350, FS-5200, FS-5300, FS-5400 SERVICEBULLETINS 2HN 013

Service Bulletin

SB Number:

Subject:

SB 2HN-013

Firmware upgrade

Creation Date: 30/08/2010

Model: FS-C5100DN/5200DN/5300DN/5350DN/5400DN

1 The waste toner may be overlled

in the waste toner conveying unit.

2 Cancelation of the paper jam

sensing. (FS-C5350DN only)

3 Added print start delay.

(FS-C5350DN only)

The waste toner motor drive may not stop under the following conditions:

• Duplex printing.

• Paper jam

• Waster toner box full is detected.

Phenomenon

If after a paper jam, the paper size has been changed in the command

center, the paper jam detection is cancelled.

Solution

Paper jam is checked only when the paper size is changed after
detection.

The print start will be delayed with 5 seconds, after the paper feed speed
has been changed. (Until the T/C sensor output becomes stable)

Firmware

Type Program No. Check SUM Version Status Date Applicable model

SYSTEM 2HN_3000006003 27e2 006.003 30/10/2009 FS-C5100DN

ENGINE 2HL_1000009001 41f3 009.001 29/06/2010 FS-C5100DN

SYSTEM 2HN_3000006003 27e2 006.003 30/10/2009 FS-C5200DN

ENGINE 2JC_3F00005002 78d8 009.001 29/06/2010 FS-C5200DN

SYSTEM 2HN_3000006003 27e2 006.003 30/10/2009 FS-C5300DN

ENGINE 2HN_1000009001 8605 009.001 29/06/2010 FS-C5300DN

SYSTEM 2K8_3000003008 c505 003.008 - FS-C5350DN

ENGINE 2K8_1000003001 542e 003.001 28/06/2010 FS-C5350DN

SYSTEM 2HG_3000005017 2da9 005.017 21/10/2009 FS-C5400DN

ENGINE 2HG_1000010001 1518 010.001 29/06/2010 FS-C5400DN

Classication

Field measure When the above mentioned phenomena occur, please upgrade the rmware to the latest version.

Serial numbers of affected machines

Entire stock rework

In-eld modication at next visit

In-eld modication by case

No modication necessary

Type Serial number

FS-C5100DN/5200DN/5300DN/5350DN July 2010 production

FS-C5400DN XAC0702533

The above mentioned changes have been applied to machines produced after the above mentioned production date/

serial number.

KMIS Service Department, Kyocera Mita Europe A254-A256-A257 / SB 2HN-013

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