Kyocera FS-9130DN, FS-9530DN Service manual

Download

Page 1

FS-9130DN FS-9530DN

SERVICE

MANUAL

Published in April 2007

842GZ113

2GZSM063

Rev. 3

Page 2

CAUTION

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

It may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for proper disposal.

ATTENTION

IL Y A UN RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES INSTRUCTIONS DONNEES.

Il peut être illégal de jeter les batteries dans des eaux d’égout municipales. Vérifiez avec les fonctionnaires municipaux de votre région pour les détails concernant des déchets solides et une mise au rebut appropriée.

Page 3

Revision history

Revision Date Replaced pages Remarks

1 June 16, 2006 Contents, 1-1-1, 1-1-2, 1-2-3, 1-3-3, 1-3-5, 1-3-10,

1-3-20, 1-3-21, 1-3-22, 1-5-21, 1-5-24, 1-5-25, 1-6-5, 2-2-1, 2-2-2, 2-3-4, 2-3-8, 2-3-12, 2-4-1, 2-4-2

2 February 6, 2007 Contents, 1-1-1, 1-1-2, 1-2-1, 1-2-5, 1-2-8 to

1-2-12, 1-3-1, 1-3-3, 1-3-6 to 1-3-8, 1-3-10, 1-3-13 to 1-3-16, 1-3-18, 1-3-19, 1-3-27 to 1-3-34, 1-4-2, 1-4-7, 1-4-9 to 1-4-17, 1-4-23, 1-4-24, 1-4-26, 1-4-30 to 1-4-37, 1-4-40, 1-5-4 to 1-5-8, 1-5-12, 1-5-16 to 1-5-26, 1-6-2, 2-1-1, 2-1-4, 2-1-8, 2-1-11, 2-1-13, 2-2-1, 2-2-2, 2-2-4, 2-2-5, 2-3-1, 2-3-2, 2-3-8, 2-3-11, 2-4-1, 2-4-2

3 April 12, 2007 1-4-4 -

Page 4

This page is intentionally left blank.

Page 5

Safety precautions

This booklet provides safety warnings and precautions for our service personnel to ensure the safety of their customers, their machines as well as themselves during maintenance activities. Service personnel are advised to read this booklet carefully to familiarize themselves with the warnings and precautions described here before engaging in maintenance activities.

Page 6

Safety warnings and precautions

Various symbols are used to protect our service personnel and customers from physical danger and to prevent damage to their property. These symbols are described below:

DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect

compliance with warning messages using this symbol.

WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance

with warning messages using this symbol.

CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect

compliance with warning messages using this symbol.

Symbols

The triangle ( ) symbol indicates a warning including danger and caution. The specific point of attention is shown inside the symbol.

General warning.

Warning of risk of electric shock.

Warning of high temperature.

indicates a prohibited action. The specific prohibition is shown inside the symbol.

General prohibited action.

Disassembly prohibited.

indicates that action is required. The specific action required is shown inside the symbol.

General action required.

Remove the power plug from the wall outlet.

Always ground the copier.

Page 7

1.Installation Precautions

WARNING

• Do not use a power supply with a voltage other than that specified. Avoid multiple connections to one outlet: they may cause fire or electric shock. When using an extension cable, always check

that it is adequate for the rated current. .............................................................................................

• Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or electric shock. Connecting the earth wire to an object not approved for the purpose may cause explosion or electric shock. Never connect the ground cable to any of the following: gas pipes, lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the

proper authorities. ............................................................................................................................

CAUTION:

• Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .......

• Do not install the copier in a humid or dusty place. This may cause fire or electric shock. ................

• Do not install the copier near a radiator, heater, other heat source or near flammable material.

This may cause fire. .........................................................................................................................

• Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool

as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ...........

• Always handle the machine by the correct locations when moving it. ...............................................

• Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause

the copier to move unexpectedly or topple, leading to injury. ...........................................................

• Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately. If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical

attention. ......................................................................................................................................

• Advice customers that they must always follow the safety warnings and precautions in the copier’s

instruction handbook. .....................................................................................................................

Page 8

2.Precautions for Maintenance

WARNING

• Always remove the power plug from the wall outlet before starting machine disassembly. ...............

• Always follow the procedures for maintenance described in the service manual and other related

brochures. .......................................................................................................................................

• Under no circumstances attempt to bypass or disable safety features including safety mechanisms

and protective circuits. .....................................................................................................................

• Always use parts having the correct specifications. ..........................................................................

• Always use the thermostat or thermal fuse specified in the service manual or other related brochure when replacing them. Using a piece of wire, for example, could lead to fire or other serious

accident. ..........................................................................................................................................

• When the service manual or other serious brochure specifies a distance or gap for installation of a

part, always use the correct scale and measure carefully. ................................................................

• Always check that the copier is correctly connected to an outlet with a ground connection. .............

• Check that the power cable covering is free of damage. Check that the power plug is dust-free. If it

is dirty, clean it to remove the risk of fire or electric shock. ..............................................................

• Never attempt to disassemble the optical unit in machines using lasers. Leaking laser light may

damage eyesight. ...........................................................................................................................

• Handle the charger sections with care. They are charged to high potentials and may cause electric

shock if handled improperly. ............................................................................................................

CAUTION

• Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are

safely secured so they will not be caught in rotating sections. ..........................................................

• Use utmost caution when working on a powered machine. Keep away from chains and belts. ........

• Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................

• Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause

abnormally high temperatures. ........................................................................................................

Page 9

• Do not remove the ozone filter, if any, from the copier except for routine replacement. ....................

• Do not pull on the AC power cord or connector wires on high-voltage components when removing

them; always hold the plug itself. .....................................................................................................

• Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a

cable cover or other appropriate item. .............................................................................................

• Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ........

• Remove toner completely from electronic components. ...................................................................

• Run wire harnesses carefully so that wires will not be trapped or damaged. ....................................

• After maintenance, always check that all the parts, screws, connectors and wires that were removed, have been refitted correctly. Special attention should be paid to any forgotten connector,

trapped wire and missing screws. ...................................................................................................

• Check that all the caution labels that should be present on the machine according to the instruction

handbook are clean and not peeling. Replace with new ones if necessary. ......................................

• Handle greases and solvents with care by following the instructions below: .....................................

· Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.

· Ventilate the room well while using grease or solvents.

· Allow applied solvents to evaporate completely before refitting the covers or turning the power switch on.

· Always wash hands afterwards.

• Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to

fire in a furnace, etc. .......................................................................................................................

• Should smoke be seen coming from the copier, remove the power plug from the wall outlet imme-

diately. ............................................................................................................................................

3.Miscellaneous

WARNING

• Never attempt to heat the drum or expose it to any organic solvents such as alcohol, other than the

specified refiner; it may generate toxic gas. .....................................................................................

Page 10

This page is intentionally left blank.

Page 11

2GZ/2G1-2

1-1 Specifications

1-1-1 Specifications..........................................................................................................................................1-1-1

1-1-2 Parts names............................................................................................................................................1-1-3

(1) Body ..................................................................................................................................................1-1-3

(2) Operation panel.................................................................................................................................1-1-4

1-1-3 Machine cross section ............................................................................................................................1-1-5

1-2 Installation

1-2-1 Installation environment .........................................................................................................................1-2-1

1-2-2 Unpacking and installation ......................................................................................................................1-2-2

(1) Installation procedure ........................................................................................................................1-2-2

1-2-3 Installing the network interface card (option) ..........................................................................................1-2-9

1-2-4 Installing the hard disk unit (option) ......................................................................................................1-2-10

1-2-5 Installing the CompactFlash card (option) ............................................................................................1-2-11

1-2-6 Installing the USB memory (option) ......................................................................................................1-2-11

1-2-7 Installing the expansion memory (option) .............................................................................................1-2-12

1-3 Maintenance Mode

1-3-1 Maintenance mode .................................................................................................................................1-3-1

(1) Maintenance mode............................................................................................................................1-3-1

(2) Executing a maintenance item ..........................................................................................................1-3-1

(3) Contents of maintenance mode items...............................................................................................1-3-3

1-3-2 Service mode ........................................................................................................................................1-3-24

(1) Executing a service item .................................................................................................................1-3-24

(2) Description of service mode ............................................................................................................1-3-25

1-4 Troubleshooting

1-4-1 Paper misfeed detection .........................................................................................................................1-4-1

(1) Paper misfeed indication ...................................................................................................................1-4-1

(2) Paper misfeed detection conditions ..................................................................................................1-4-1

(3) Paper misfeeds .................................................................................................................................1-4-9

1-4-2 Self-diagnosis .......................................................................................................................................1-4-18

(1) Self-diagnostic function ...................................................................................................................1-4-18

(2) Self diagnostic codes ......................................................................................................................1-4-18

1-4-3 Image formation problems ....................................................................................................................1-4-32

(1) No image appears (entirely white)...................................................................................................1-4-33

(2) No image appears (entirely black)...................................................................................................1-4-33

(3) Image is too light. ............................................................................................................................1-4-34

(4) Background is visible.......................................................................................................................1-4-34

(5) A white line appears longitudinally. .................................................................................................1-4-34

(6) A black line appears longitudinally. .................................................................................................1-4-34

(7) A black line appears laterally...........................................................................................................1-4-35

(8) One side of the print image is darker than the other. ......................................................................1-4-35

(9) Black dots appear on the image......................................................................................................1-4-35

(10) Image is blurred...............................................................................................................................1-4-35

(11) The leading edge of the image is sporadically misaligned..............................................................1-4-36

(12) Paper creases. ................................................................................................................................1-4-36

(13) Offset occurs. ..................................................................................................................................1-4-36

(14) Image is partly missing....................................................................................................................1-4-36

(15) Fusing is poor..................................................................................................................................1-4-37

(16) Image is out of focus. ......................................................................................................................1-4-37

(17) Image is not square........................................................................................................

1-4-4 Electric problems ..................................................................................................................................1-4-38

1-4-5 Mechanical problems ............................................................................................................................1-4-41

.................1-4-37

1-5 Assembly and Disassembly

1-5-1 Precautions for assembly and disassembly............................................................................................1-5-1

(1) Precautions .......................................................................................................................................1-5-1

(2) Drum..................................................................................................................................................1-5-1

(3) Toner .................................................................................................................................................1-5-1

Page 12

2GZ/2G1-2

1-5-2 Paper feed section..................................................................................................................................1-5-2

1-5-3 Laser scanner unit ................................................................................................................................1-5-11

1-5-4 Drum section.........................................................................................................................................1-5-14

1-5-5 Developing section................................................................................................................................1-5-17

1-5-6 Transfer section ....................................................................................................................................1-5-18

1-5-7 Fuser section ........................................................................................................................................1-5-19

1-5-8 Others ...................................................................................................................................................1-5-25

(1) Detaching and refitting the forwarding, paper feed and separation pulleys ......................................1-5-2

(2) Detaching and refitting the MP separation, MP paper feed and MP forwarding pulleys ...................1-5-4

(3) Detaching and refitting the left and right registration cleaner ............................................................1-5-9

(1) Detaching and refitting the laser scanner unit.................................................................................1-5-11

(2) Adjusting the skew of the laser scanner unit (reference) ................................................................1-5-13

(1) Detaching and refitting the drum unit ..............................................................................................1-5-14

(2) Detaching and refitting the main charger unit..................................................................................1-5-15

(3) Detaching and refitting the drum separation claws .........................................................................1-5-16

(1) Detaching and refitting the developing unit .....................................................................................1-5-17

(1) Detaching and refitting the transfer roller unit .................................................................................1-5-18

(1) Detaching and refitting the fuser unit...............................................................................................1-5-19

(2) Detaching and refitting the heat roller separation claws..................................................................1-5-20

(3) Detaching and refitting the press roller............................................................................................1-5-21

(4) Detaching and refitting the fuser heater ..........................................................................................1-5-22

(5) Detaching and refitting the heat roller .............................................................................................1-5-23

(6) Detaching and refitting the fuser unit thermistor 1 and 2.................................................................1-5-24

(1) Detaching and refitting the ozone filter 1 and 2 ...............................................................................1-5-25

(2) Detaching and refitting the dust filter 1 and 2..................................................................................1-5-26

1-6 Firmware

1-6-1 Downloading firmware ............................................................................................................................1-6-1

(1) Downloading the firmware from the parallel interface .......................................................................1-6-2

(2) Downloading the firmware from the memory card.............................................................................1-6-3

(3) Downloading the firmware from the USB memory ............................................................................1-6-5

2-1 Mechanical construction

2-1-1 Paper feed section..................................................................................................................................2-1-1

2-1-2 Main charging section .............................................................................................................................2-1-4

2-1-3 Optical section ........................................................................................................................................2-1-5

(1) Laser scanner unit.............................................................................................................................2-1-5

2-1-4 Developing section..................................................................................................................................2-1-8

(1) Single component developing system .............................................................................................2-1-10

2-1-5 Transfer and separation sections..........................................................................................................2-1-11

2-1-6 Cleaning and charge erasing sections..................................................................................................2-1-12

2-1-7 Fuser section ........................................................................................................................................2-1-13

2-1-8 Eject and switchback sections ..............................................................................................................2-1-14

2-1-9 Duplex section ......................................................................................................................................2-1-15

(1) Paper conveying operation in duplex copying.................................................................................2-1-16

2-2 Electrical Parts Layout

2-2-1 Electrical parts layout..............................................................................................................................2-2-1

(1) PWBs ................................................................................................................................................2-2-1

(2) Switches and sensors .......................................................................................................................2-2-2

(3) Motors ...............................................................................................................................................2-2-4

(4) Other electrical components..............................................................................................................2-2-5

2-3 Operation of the PWBs

2-3-1 Power source PWB.................................................................................................................................2-3-1

2-3-2 Engine PWB............................................................................................................................................2-3-4

2-4 Appendixes

Maintenance parts list .............................................................................................................................2-4-1

General wiring diagram...........................................................................................................................2-4-2

Page 13

INSTALLATION GUIDE

PAPER FEEDER

3000 SHEETS PAPER FEEDER

DOCUMENT FINISHER

3000 SHEETS DOCUMENT FINISHER

CENTER-FOLDING UNIT

MAILBOX

HOLE PUNCH UNIT

2GZ/2G1-2

Page 14

2GZ/2G1

This page is intentionally left blank.

Page 15

1-1 Specifications

1-1-1 Specifications

Type................................................Desktop

Printing system ...............................Indirect electrostatic system

Printing paper .................................Weight

Cassette: 60 - 105 g/m MP tray: 45 - 200 g/m Types Cassette: Plain, Preprinted, Bond, Recycled, Rough, Letterhead, Color, Prepunched, High quality, and Custom MP tray: Plain, Transparency, Preprinted, Labels, Bond, Recycled, Vellum, Rough, Letterhead, Color, Prepunched, Envelope, Cardstock, Thick, High quality, and Custom

Paper sizes ..................................... Cassette: A3, A4, A5, B4, B5, Ledger, Letter, Legal, Folio, and Statement

MP tray: A3, A4, A5, A6, B4, B5, B6, Ledger, Letter, Legal, Envelope Monarch,

Envelope DL, Envelope C4, Envelope C5, ISO B5, Executive, Envelope #6, Envelope #9, Envelope #10, Hagaki, Oufuku Hagaki, Oficio II, 8 kai, 16 kai, Statement, Folio, Yokei 2, Yokei 4, and Custom

Printing speed.................................40 ppm model

Cassette MP tray A3/Ledger: 23 sheets/min. A3/Ledger: 22 sheets/min. B4/Legal: 27 sheets/min. B4/Legal: 24/25 sheets/min. A4/Letter: 40 sheets/min. A4/Letter: 34 sheets/min. A4R/Letter R: 27 sheets/min. A4R/Letter R: 27 sheets/min. B5: 40 sheets/min. B5: 31 sheets/min. B5R: 27 sheets/min. B5R: 27 sheets/min. A5R/Statement R: 31 sheets/min. A5R/Statement R: 31 sheets/min.

50 ppm model Cassette MP tray A3/Ledger: 26 sheets/min. A3/Ledger: 22 sheets/min. B4/Legal: 31 sheets/min. B4/Legal: 24/25 sheets/min. A4/Letter: 51 sheets/min. A4/Letter: 34 sheets/min. A4R/Letter R: 31 sheets/min. A4R/Letter R: 27 sheets/min. B5: 51 sheets/min. B5: 31 sheets/min. B5R: 31 sheets/min. B5R: 27 sheets/min. A5R/Statement R: 40 sheets/min. A5R/Statement R: 34 sheets/min.

First print time .................................3.5 s or less

Warm-up time .................................60 s (room temperature 22

Recovery from sleep mode: 60 s (room temperature 22

Paper feed system..........................Automatic feed

Capacity: Cassette: 500 sheets (80 g/m Manual feed Capacity:

MP tray: 200 sheets (80 g/m

Paper eject system .........................Output tray: 500 sheets (75 g/m

Photoconductor...............................a-Si (drum diameter 40 mm)

Charging system.............................Single positive corona charging

Recording system ........................... Semiconductor laser

Developing system .........................Dry, reverse developing (single component system)

Developer: 1-component, magnetism toner

Toner replenishing: automatic from a toner container

Transfer system .............................. Transfer roller

Separation system ..........................Separation electrode

Fusing system................................. Heat roller

Heat source: halogen heaters

Abnormally high temperature protection devices: thermostats

Charge erasing system...................Exposure by cleaning lamp

Cleaning system .............................Cleaning blade and roller

°C/71.6°F, 60% RH)

)

A6R: 27 sheets/min.

A6R: 31 sheets/min.

°C/71.6°F, 60% RH)

2GZ/2G1-2

1-1-1

Page 16

2GZ/2G1-2

Controller ........................................PowerPC 750 FL (600MHz)

Code ROM: 8 MB

Font ROM: 4 MB

Interface: 1 slot (100pin DDR-SDRAM DIMM)

Memory: Standard 64 MB/Maximum 576 MB (40 ppm model )

Standard 128 MB/Maximum 640 MB (50 ppm model )

Memory card: 1 slot (CompactFlash card)

Applicable OS .................................Microsoft Windows 95/98/Me/2000/XP

Microsoft Windows NT4.0

Microsoft Windows Server 2003

Apple Macintosh OS 9

Apple Macintosh OS X

Interface..........................................Parallel: Bi-directional parallel (IEEE 1284 Nibble/ECP mode)

High-speed USB (USB2.0)

USB host interface

Optional interface: 2 slots (KUIO-LV, RS-232C)

Network interface: 10Base-T/100Base-TX

PDL.................................................PRESCRIBE

Emulation........................................PCL6, KPDL3, KC-GL, Line Printer, IBM Proprinter X24E, Epson LQ-850, Diablo 630

Resolution.......................................Fast 1200 mode/600 dpi/300 dpi

Dimensions .....................................599 (W) x 646 (D) x 615 (H) mm

5/8" (W) x 25 1/8" (D) x 24 1/2" (H)

Weight.............................................Approx. 68 kg/150 lbs

Floor requirements..........................1275 (W) x 646 (D) mm

3/16" (W) x 25 1/8" (D)

Power source..................................120 V AC, 60 Hz, max. 11.4A

220 to 240 V AC, 50/60 Hz, max. 6.1 A

Options ...........................................Paper feeder, 3000-sheet paper feeder, document finisher, 3000-sheet document

finisher, centerfold unit, mailbox, punch unit and security kit

NOTE: These specifications are subject to change without notice.

1-1-2

Page 17

1-1-2 Parts names

(1) Body

2GZ/2G1

1. Operation panel

2. Front cover

3. Cassette 2

4. Paper guide

5. Paper stopper

6. Cassette 1

7. Handles for transport

8. MP (Multi-Purpose) tray

9. Main switch

10. Top tray

Figure 1-1-1

11. Toner container

12. Toner container release lever

13. Waste toner box

14. Cleaning brush

15. Power cord connector

16. Option unit connector

17. Handles for transport

18. Left cover 2

19. Lock lever

20. Left cover 1

21 22

25 26

21. Memory card slot

22. Option interface slot (OPT)

23. Option memory slot cover

24. USB Memory slot (A1)

25. Parallel interface connector

26. Option hard disk unit Slot (HDD)

27. Network interface connector

28. USB interface connector (B1)

1-1-3

Page 18

2GZ/2G1

(2) Operation panel

11610

7128 9 13

1. GO key

2. CANCEL key

3. OK key

4. MENU key

5. Cursor keys

6. Ready indicator

7. Data indicator

4321

Figure 1-1-2

8. Attention indicator

9. Message display

10. Interface indicator

11. Paper size indicator

12. Paper type indicator

13. Paper jam indicator

1-1-4

Page 19

1-1-3 Machine cross section

2GZ/2G1

Figure 1-1-3 Machine cross section

1. Paper feed section

2. Main charging section

3. Laser scanner unit

4. Developing section

5. Transfer and separation section

6. Cleaning and charge erasing section

7. Fuser section

8. Eject and switchback section

9. Duplex section

Light path

Paper path

1-1-5

Page 20

2GZ/2G1

This page is intentionally left blank.

1-1-6

Page 21

1-2 Installation

1-2-1 Installation environment

1. Temperature: 10 to 32.5°C/50 to 90.5°F

2. Humidity: 15 to 80%RH

3. Power supply: 120 V AC, max. 11.4 A 220 to 240 V AC, max. 6.1 A

4. Power source frequency: 50 Hz

5. Installation location Avoid direct sunlight or bright lighting. Ensure that the photoconductor will not be exposed to direct sunlight or other strong light when removing paper jams. Avoid extremes of temperature and humidity, abrupt ambient temperature changes, and hot or cold air directed onto the machine. Avoid dust and vibration. Choose a surface capable of supporting the weight of the machine.

Place the machine on a level surface (maximum allowance inclination: 1°). Avoid air-borne substances that may adversely affect the machine or degrade the photoconductor, such as mercury, acidic of alkaline vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic solvents. Select a room with good ventilation.

6. Allow sufficient access for proper operation and maintenance of the machine. Machine front: 1000 mm/39 Machine right: 300 mm/11 13/16" Machine left: 300 mm/11 13/16"

± 0.3%/60 Hz ± 0.3%

3/8" Machine rear: 100 mm/3 15/16"

2GZ/2G1-2

300 mm/

13/16"

300 mm/ 11 13/16"

100 mm/

15/16"

Figure 1-2-1 Installation dimensions

1000 mm/

3/8"

1-2-1

Page 22

2GZ/2G1

1-2-2 Unpacking and installation

(1) Installation procedure

Start

Unpacking.

Remove the tapes.

Install the optional paper feeder.

Release of cassette lift plate.

Load paper.

Install the toner container.

Install the waste toner box.

Connecting the printer to the computer.

Connect the power cord.

Printing a status page.

Completion of the machine installation.

1-2-2

Page 23

Unpacking.

2GZ/2G1-1

Figure 1-2-2 Unpacking

1. Printer

2. Outer case

3. Inner frame

4. Skid

5. Bottom front left pad

6. Bottom front right pad

7. Bottom rear left pad

8. Bottom rear right pad

9. Machine cover

10. Upper left pad

Caution: Place the machine on a level surface.

11. Upper right pad

12. Spacer

13. Toner container

14. Hinge joints

15. Bar code labels

16. Plastic bag

17. Paper size plates

18. Operation guide

19. Document tray

1-2-3

Page 24

2GZ/2G1

Remove the tapes.

1. Remove three tapes.

Install the optional paper feeder.

Tapes

Tape

Figure 1-2-3

1. Install the optional paper feeder as necessary.

Release of cassette lift plate.

1. Pull cassette 1 and 2 out.

Remove the lift plate stopper from each cassette and attach it to the storage location. When moving the machine, attach the lift plate in original position.

Lift plate stopper

Figure 1-2-4

1-2-4

Page 25

Load paper.

2GZ/2G1-2

1. Pull the cassette out.

2. Holding the paper size adjusting tab both

ends, move the paper guide to fit the paper size.

3. Adjust the paper stopper to fit the paper

size.

Paper guide

Paper size adjusting tab

Figure 1-2-5

4. Align the paper flush against the left side of

the cassette.

Paper stopper

Figure 1-2-6

Paper

Figure 1-2-7

1-2-5

Page 26

2GZ/2G1

Install the toner container.

1. Open the front cover.

2. Lightly tap the top of the toner container five

to six times.

3. Thoroughly shake the toner container (in the

direction of the arrows) ten times or more to loosen and mix the toner inside.

Toner container

Figure 1-2-8

Toner container

4. Gently push the toner container into the

machine along the rails. Push the container all the way into the machine until it locks in place.

1-2-6

Figure 1-2-9

Toner container

Figure 1-2-10

Page 27

Install the waste toner box.

2GZ/2G1

1. Install the waste toner box in the machine.

2. Close the front cover.

Connecting the printer to the computer.

1. There are various ways of connecting the

printer to the computer, such as through the parallel interface connector, USB interface connector, or through the network interface connector.

Waste toner box

Figure 1-2-11

Printer (Right side)

Power cord

Figure 1-2-12

Parallel interface

USB interface

Network interface

1-2-7

Page 28

2GZ/2G1-2

Connect the power cord.

1. Connect the power cord to the connector at

the rear side of the machine.

2. Insert the power plug into the wall outlet.

Printing a status page.

1. Turn the main switch on and the toner is

supplied to the development unit for approximately 8 minutes.

2. Press MENU key.

3. Display [Print Status page] using cursor up/

down keys.

4. Press the OK key twice. A status page is

printed.

Completion of the machine installation.

1-2-8

Page 29

1-2-3 Installing the network interface card (option)

Procedure

1. Remove two screws and remove the inter-

face slot cover (OPT).

2GZ/2G1-2

Interface slot cover

Figure 1-2-13

2. Insert the network interface card and secure

it with the screws removed in step 1.

3. Connect the network cable.

Network interface card

Figure 1-2-14

Network cable

Figure 1-2-15

1-2-9

Page 30

2GZ/2G1-2

1-2-4 Installing the hard disk unit (option)

Procedure

1. Remove two screws and remove the slot

cover (HDD).

Slot cover

Figure 1-2-16

2. Insert the hard disk unit into the slot.

3. Tighten two screws to secure the hard disk

unit.

Hard disk unit

Figure 1-2-17

Hard disk unit

1-2-10

Figure 1-2-18

Page 31

1-2-5 Installing the CompactFlash card (option)

Procedure

1. Turn the main switch off.

Note: Do not insert or remove a CF card while power in on. If the CF card is removed while the machine is on, damage could result in the machine's electronics or the CF card.

2. Insert the CF card in the slot. Insert it as its

label surface facing toward outside, connector end first. Push it in all the way.

2GZ/2G1-2

CF card

Figure 1-2-19

1-2-6 Installing the USB memory (option)

Procedure

1. Insert the USB memory in the USB memory

slot.

USB memory

Figure 1-2-20

1-2-11

Page 32

2GZ/2G1-2

1-2-7 Installing the expansion memory (option)

Procedure

1. Remove the screw at the rear side of the

machine and remove the memory slot cover.

2. Open the clips on both ends of the DIMM

socket.

3. Insert the DIMM into the socket, so that the

notches on the DIMM align with the corresponding protrusions in the socket.

4. Close the clips of the DIMM socket to secure

the DIMM.

5. Refit the memory slot cover.

Memory slot cover

Figure 1-2-21

Socket

Clip

DIMM

Figure 1-2-22

1-2-12

Page 33

2GZ/2G1-2

1-3 Maintenance Mode

1-3-1 Maintenance mode

(1) Maintenance mode

The printer is equipped with a maintenance function which can be used to maintain and service the machine. To run the maintenance mode, Insert a compact flash card to which the maintenance program has been written into the printer and load the maintenance mode program to the printer using either method. * Turn off and on the printer. The maintenance program will be automatically loaded into the printer. * Load the maintenance mode program with read program. * Enter the MENU mode and display [>>Maintenance] in the [Memory Card>], then press the OK key. The maintenance mode can be executed from the MENU mode. If the compact flash card is removed from the printer and then the printer is turned off and on, the maintenance mode program will be deleted from the printer and the maintenance mode will be deleted from the MENU mode.

(2) Executing a maintenance item

Ready

--- A4 PLAIN

1. Press the MENU key.

Menu Map

Maintenance >

Mode H3SXX

Maintenance >

Mode H3

S XX

Machine code

2. Press the cursor up/down keys several times until [Maintenance >] is displayed.

3. Press the cursor right key.

Use

Version

S: Service

Maintenance >

Mode H3SXX?

3. Press the OK key.

>Default Setting [U002] XX

>Print Without [U005] Paper XXX

>Drive Motors > [U030]

>Check Switches> [U031]

The test page is printed.

Setting the factory default data See page 1-3-3.

Printing without paper See page 1-3-3.

Checking motor operation See page 1-3-4.

Checking switches for paper conveying. See page 1-3-4.

>Check Clutches> [U032]

Continue to the next page

Checking clutch operation See page 1-3-5.

1-3-1

Page 34

2GZ/2G1

Continue from the previous page

>Set Folio Size [U035] ########

Setting folio size See page 1-3-5.

>Set Bulk Feeder [U208] Size ##

Setting the paper size for the paper feeder See page 1-3-13.

>Check Cover SW> [U038]&InterLock

>Set of Paper > [U051] Loop

>Adjust Motor > [U053] Speed

>Adjust High > [U101] Voltage

>Clean Charger [U102] Cycle ##

>Adjust Toner > [U112] Refresh

Checking the printer cover switch See page 1-3-6.

Adjusting the amount of slack in the paper See page 1-3-6.

Setting the adjustment of the motor speed See page 1-3-7.

Setting the other high voltages See page 1-3-8.

Setting the cleaning interval for the main charger See page 1-3-9.

Setting toner refresh operation See page 1-3-9.

>Punch Dest. [U234] #####

>Adjust Finish.> [U237]Limit

>Finisher >[U246] Adjust

>Face-Up Option [U391] ###

>Print Menu > [U392]

>Initialize > [U393]

Setting punch destination See page 1-3-13.

Setting finisher stack quantity See page 1-3-14.

Setting the finisher See page 1-3-15.

Setting the face-up unit See page 1-3-19.

Outputs of the history of events of the service calls and paper jam See page 1-3-20.

Initializing data for FRPO See page 1-3-20.

>Setting AC Mode [U114] Mode #

>Ignore Toner [U136] Empty ###

>Set Toner Mode [U144] ######

>Adjust Fixing > [U161] Heater

>Turn Fixing > [U196] Heater ON

>Display TEMP > [U199]

Setting separation charger mode See page 1-3-10.

Switching empty toner status detection See page 1-3-10.

Setting toner loading operation See page 1-3-11.

Setting the fuser control temperature See page 1-3-11.

Turning the fuser heater on See page 1-3-12.

Checking the fuser temperature See page 1-3-12.

>Set Paper Feed> [U394] Top Reg.

>Check MP tray [U395] Size ###

>Check Cassette> [U396] Remain

>Set Paper Feed> [U398] Left Reg.

>Set FRPO > [U399] Parameter

Continue to the previous page

Adjusting the leading edge margin of image printing for each paper cassette See page 1-3-21.

Checking the size in MP tray See page 1-3-21.

Displaying the amount of paper remaining in each paper cassette See page 1-3-22.

Adjusting left margin of image printing for each paper cassette See page 1-3-22.

Setting FRPO See page 1-3-23.

1-3-2

Page 35

(3) Contents of maintenance mode items

2GZ/2G1-2

Maintenance item No.

U002

U005

Description

Setting the factory default data Description

Restore the machine conditions to the factory default settings.

Purpose

To return the machine settings to initial settings.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U002].

2. Press the OK key. [ ? ] will be displayed.

>Default Setting [U002] ? JP

3. Press the cursor up/down keys to select [JP], [US], [EU] or [AP].

4. Press the OK key. Each setting will be initialized. To keep the setting, press the CANCEL key.

5. Turn the main switch off and on.

Printing without paper Description

Switches to the machine operation control without paper

Purpose

To check the overall operation of the machine.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U005].

2. Press the OK key. [ ? ] will be displayed.

>Print Without [U005] Paper?Off

3. Press the cursor up/down keys to turn [On] or [Off] printing without paper. Initial setting: Off

4. Press the OK key. The setting is set. To keep the setting, press the CANCEL key.

1-3-3

Page 36

2GZ/2G1

Maintenance item No.

U030

Description

Checking motor operation Description

Drives each motor.

Purpose

To check the operation of each motor.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U030].

>Drive Motors > [U030]

2. Press the cursor right key to display the submenu screen.

3. Press the cursor up/down keys to select the motor to activate.

Submenu display Motor

>>FEED Motor Paper feed motor (PFM)

>>MAIN Motor Drive motor (DM)

>>EJECT MT (FW) Eject motor (EM) rotates forward

>>EJECT MT (REW) Eject motor (EM) rotates in reverse

4. Press the OK key. [Execute] will be displayed and operation will start.

>>FEED Motor [030.1]

U031

5. To stop operation, press the OK key or the CANCEL key.

Checking switches for paper conveying Description

Displays the on-off status of each paper detection switch on the paper path.

Purpose

To check if the switches for paper conveying operate correctly.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U031].

>Check Switches> [U031]

2. Press the cursor right key to display the submenu screen.

3. Press the cursor up/down keys to select the switch to check.

Submenu display Switches

>>Check SW F1 Feed switch 1 (FSW1)

SW F2 Feed switch 2 (FSW2)

>>Check SW F3 Feed switch 3 (FSW3)

SW MP MP feed switch (MPFSW)

>>Check SW RES Registration switch (RSW)

SW EJE Eject switch (ESW)

>>Check SW BRA Feedshift switch (FSSW)

SW DUP Duplex paper conveying switch (DUPPCSW)

4. Turn on or off the switch manually to check the switch status. 0: Off 1: On

>>Check SW F1 :1 [031.1] SW F2 :1

1-3-4

Page 37

2GZ/2G1-1

Maintenance item No.

U032

Description

Checking clutch operation Description

Turns each clutch on.

Purpose

To check the operation of each clutch.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U032].

>Check Clutches> [U032]

2. Press the cursor right key to display the submenu screen.

3. Press the cursor up/down keys to select the clutch to operate.

Submenu display Clutches

>>PF1 Clutch Upper paper feed clutch (PFCL-U)

>>PF2 Clutch Lower paper feed clutch (PFCL-L)

>>PFMP Clutch MP paper feed clutch (MPPFCL)

>>FEED1 Clutch Feed clutch 1 (FCL1)

>>FEED2 Clutch Feed clutch 2 (FCL2)

>>FEED3 Clutch Feed clutch 3 (FCL3)

>>MPTF Clutch MP feed clutch (MPFCL)

>>RES Clutch Registration clutch (RCL)

>>DUPF Clutch Duplex feed clutch (DUPFCL)

4. Press the OK key. [Execute] will be displayed and operation will start.

>>PF1 Clutch [032.1] Execute

U035

5. To stop operation, press the OK key or the CANCEL key.

Setting folio size Description

Sets the type of paper when using Folio or Oficioll.

Purpose

To prevent image loss that occurs depending on the difference of paper type.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U035].

2. Press the OK key. [ ? ] will be displayed.

3. Press the cursor up/down keys to select folio or oficioll.

>Set Folio Size [035] ?Folio

Initial setting: Folio

4. Press the OK key. The setting is set. To keep the setting, press the CANCEL key.

1-3-5

Page 38

2GZ/2G1-2

Maintenance item No.

U038

Description

Checking the printer cover switch Description

Displays the on-off status of each cover switch.

Purpose

To check if the switches of covers operate correctly.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U038].

>Check Cover SW> [038]&InterLock

2. Press the cursor left key to display the submenu screen.

3. Press the cursor up/down keys to select the switch to check.

Submenu display Switches

>>Left Cover 1 Left cover 1 switch (LC1SW)

2 Left cover 2 switch (LC2SW)

>>Front Cover Front cover switch (FRCSW)

Int.Lck Safety switch 1,2 (SSW1,2)

4. Open and close the cover to check the switch status. 0: Off 1: On

>>Left Cover 1:1 [038.1] 2:1

U051

Adjusting the amount of slack in the paper Description

Adjusts the amount of slack in the paper.

Purpose

Make the adjustment if the leading edge of the print image is missing or varies randomly, or if the print paper is Z-folded.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U051].

>Set of Paper > [U051] Loop

2. Press the cursor right key to display the submenu screen.

3. Press the cursor up/down keys to select the item for which the preset value is to be changed.

Submenu display Description Setting

range

>>RES FEEDER Paper feed from cassette -30 to 20 0

>>RES MPT Paper feed from MP tray -30 to 20 0

>>RES DUP Duplex mode (second) -30 to 20 0

>>RES MPT(THICK) Paper feed from MP tray using thick paper -30 to 20 0

4. Press the OK key. [ _ ] will blink.

>>RES FEEDER [051.1] ##

Initial setting

1-3-6

5. Press the cursor right/left keys to move [ _ ] to the digit position at which the value is to be changed and press the cursor up/down keys to change the preset value. The greater the value, the larger the amount of slack; the smaller the value, the smaller the amount of slack.

6. Press the OK key. The value is set. To keep the preset value, press the CANCEL key.

Page 39

2GZ/2G1-2

Maintenance item No.

U053

Description

Setting the adjustment of the motor speed Description

Performs fine adjustment of the speeds of the motors.

Purpose

To adjust the speed of the respective motors when the magnification is not correct.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U053].

>Adjust Motor > [U053] Speed

2. Press the cursor left key to display the submenu screen.

3. Press the cursor up/down keys to select an item for which the preset value is to be changed.

Submenu display Description Setting

range

>>Main Motor Drive motor speed adjustment -40 to 40 0

>>Eject Motor Eject motor speed adjustment -7 to 15 0

>>Polygon Motor Polygon motor speed adjustment -20 to 20 0

4. Press the OK key. [ _ ] will blink.

>>Main Motor [053.1] ##

Initial setting

5. Press the cursor right/left keys to move [ _ ] to the digit position at which the value is to be changed and press the cursor up/down keys to change the preset value. MAIN MOTOR Increasing the setting makes the image longer in the auxiliary scanning direction, and decreasing it makes the image shorter in the auxiliary scanning direction. POLYGON MOTOR Increasing the setting makes the image longer in the main scanning direction, and decreasing it makes the image shorter in the main scanning direction. EJECT MOTOR Normally no change is necessary but this can be used as countermeasures against wrinkles (waving) of paper.

6. Press the OK key. The value is set. To keep the preset value, press the CANCEL key.

1-3-7

Page 40

2GZ/2G1-2

Maintenance item No.

U101

Description

Setting the other high voltages Description

Sets the developing bias control voltage, the transfer control voltage, and the separation control voltage or checks the output of these voltages.

Purpose

To check the developing bias, the transfer voltage and the separation voltage or to take measures against drop of image density or background fog.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U101].

>Adjust High > [U101] Voltage

2. Press the cursor right key to display the submenu screen.

3. Press the cursor up/down keys to select an item for which the preset value is to be changed.

Submenu display Description Setting

range

>>DEV BIAS Developing bias AC component frequency at image

formation

>>DEV SBIAS Developing shift bias potential at image formation 0 to 3 0

>>DEV DUTY Developing bias AC component duty at image for-

mation

20 to 32 28

0 to 100 50

Initial setting

>>TC DATA Transfer control voltage 0 to 300 130

>>SC DATA Separation control voltage 0 to 60 20

Increasing the DEV BIAS setting makes the image darker; decreasing it makes the image lighter. Increasing the DEV SBIAS setting makes the image darker. Increasing the DEV DUTY setting makes the image lighter; decreasing it makes the image darker. Increasing the TC DATA setting makes the transfer voltage higher, and decreasing it makes the voltage lower. Increasing the SC DATA setting makes the separation voltage higher, and decreasing it makes the voltage lower.

4. Press the OK key. [ _ ] will blink.

>>DEV BIAS [101.1] ##

5. Press the cursor left/right keys to move [ _ ] to the digit position at which the value is to be changed and press the cursor up/down keys to change the preset value.

6. Press the OK key. The value is set. To keep the preset value, press the CANCEL key.

1-3-8

Page 41

2GZ/2G1

Maintenance item No.

U102

U112

Description

Setting the cleaning interval for the main charger Description

Changes the intervals at which the main charger is cleaned.

Purpose

To change the setting when the background is visible.

Setting

1. Enter the maintenance mode and press the cursor up/down keys to display [U102].

2. Press the OK key. [ ? ] will be displayed.

>Clean Charger [U102] Cycle ? 05

3. Change the setting using the cursor up/down keys.

Description Setting range Initial setting

Main charger cleaning operation intervals 00 to 20 (unit: 1000 pages) 5

When set to 0, the cleaning for the main charger is not operated.

4. Press the OK key. Each setting will be initialized. To keep the setting, press the CANCEL key.

Setting toner refresh operation Description

Sets the toner refresh operation time and the developing bias on time at power on and after printing.

Purpose

To change the toner refresh operation time and the developing bias on time at power on and after printing if image flow level is low.

Setting

1. Enter the maintenance mode and press the cursor up/down keys to display [U112].

>Adjust Toner > [U112] Refresh

2. Press the cursor right key to display the submenu screen.

3. Press the cursor up/down keys to select an item for which the preset value is to be changed.

Submenu display Description Setting range Initial setting

>>ON TIME Toner refresh operation time 50 to 150 (sec) 120

>>BIAS TIME Developing bias on time 500 to 1000 (msec) 540

4. Press the OK key. [ _ ] will blink.

>>ON TIME [112.1] ###

5. Press the cursor right/left keys to move [ _ ] to the digit position at which the value is to be changed and press the cursor up/down keys to change the preset value.

6. Press the OK key. The value is set. To keep the preset value, press the CANCEL key.

Sec.

1-3-9

Page 42

2GZ/2G1-2

Maintenance item No.

U114

U136

Description

Setting separation charger mode Description

Sets the separation charger mode.

Purpose

If the fuser offset occurs, change the setting.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U114].

>Setting AC Mode [U114] Mode 1

2. Press the OK key. [ ? ] will be displayed.

3. Press the cursor up/down keys to select the mode.

Display Description

MODE0 Full page separation for both first and second pages

MODE1 First page: Separation on leading and trailing edges

Second page: Full page sepration

MODE2 Full page sepration is activated for both first and second pages pro-

vided the ambient temperature is less than 19 First page: Separation is activated for both leading and trailing edges, second page: Full page separation, provided the ambient temperature is more than 20

MODE3 Separation is activated on both leading and trailing edges for both first

and second pages.

Initial setting: MODE3

4. Press the OK key. The setting is set. To keep the preset value, press the CANCEL key.

Switching empty toner status detection Description

Sets whether empty toner status detection is performed when the amount of toner remaining in the toner container is small.

Purpose

If this item is set to ON, when the amount of toner remaining in the toner container is small, printing can be continued using the toner in the developer unit.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U136].

2. Press the OK key. [ ? ] will be displayed.

3. Press the cursor up/down keys to turn on or off empty toner status detection.

>Ignore Toner [U136] Empty?Off

°C/68°F.

°C/66.2°F.

1-3-10

Initial setting: Off

4. Press the OK key. The setting is set. To keep the preset value, press the CANCEL key.

Page 43

2GZ/2G1

Maintenance item No.

U144

U161

Description

Setting toner loading operation Description

Sets toner loading operation after completion of printing.

Purpose

To set whether or not toner is loaded on the drum after low density printing. Normally no change is necessary from the initial setting.

Setting

1. Enter the maintenance mode and press the cursor up/down keys to display [U144].

>Set Toner Mode [U144] Mode 2

2. Press the OK key. [ ? ] will be displayed.

3. Select the item to be set using the cursor up/down keys.

Display Description

Mode 0 Toner not loaded

Mode 1 Toner loaded after simplex or duplex printing

Mode 2 Toner loaded after simplex printing

Initial setting: Mode 2

4. Press the OK key. The setting is set. To keep the preset value, press the CANCEL key.

Setting the fuser control temperature Description

Changes the fuser control temperature.

Purpose

Normally no change is necessary. However, can be used to prevent curling or creasing of paper, or solve a fuser problem on thick paper.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U161].

>Adjust Fixing > [U161] Heater

2. Press the cursor right key to display the submenu screen.

3. Press the cursor up/down keys to select the item for which the preset value is to be changed.

Submenu display Description Setting range Initial setting

>>Drive St. TEMP Driving start temperature when warm-

up starts

>>Ready TEMP(C) Control temperature for displaying

[Ready for printing.]

>>Print TEMP(C) Control temperature during printing

4. Press the OK key. [ _ ] will blink.

>>Drive St. TEMP [161.1] ###

5. Press the cursor right/left keys to move [ _ ] to the digit position at which the value is to be changed and press the cursor up/down keys to change the preset value.

6. Press the OK key. The value is set. To keep the preset value, press the CANCEL key.

0 to 255 (

°C)

185

200

1-3-11

Page 44

2GZ/2G1

Maintenance item No.

U196

U199

Description

Turning the fuser heater on Description

Turns the fuser heater M or S on.

Purpose

To check fuser heaters turning on.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U196].

>Turn Fixing > [U196] Heater ON

2. Press the cursor right key to display the submenu screen.

3. Press the cursor up/down keys to select the heater to turn on.

Submenu display Description

>>Main Heater ON Fuser heater M (FH-M)

>>Sub Heater ON Fuser heater S (FH-S)

4. Press the OK key. [Execute] will be displayed and the heater will be turned on for three seconds.

Note

Do not open or close the cover when the heater is on. Either do not turn on the heater continuously.

>>Main Heater ON [196.1] Execute

5. To turn off the heater, press the OK key or the CANCEL key.

Checking the fuser temperature Description

Displays the fuser temperature, the ambient temperature and the absolute humidity.

Purpose

To check the fuser temperature, the ambient temperature and the absolute humidity.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U199].

>Display TEMP > [U199]

2. Press the cursor right key to display the submenu screen.

>>FIX CENT. TEMP [U199.1] ###

3. Press the cursor up/down keys to select the item to check.

Submenu display Description

>>FIX CENT. TEMP

>>FIX EDGE TEMP

>>SURROUND TEMP

>>HUMIDITY Absolute humidity (%)

Fuser center temperature (

Fuser edge temperature (

Ambient temperature (°C)

°C)

1-3-12

Page 45

2GZ/2G1-2

Maintenance item No.

U208

U234

Description

Setting the paper size for the paper feeder Description

Sets the size of paper used in optional 3000-sheet paper feeder.

Purpose

To change the setting when the size of paper used in the paper feeder is changed.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U208].

2. Press the OK key. [ ? ] will be displayed.

>Set Bulk Feeder [U208] Size ? A4

3. Press the cursor up/down keys to change the setting.

Display Description

A4 A4 size

B5 B5 size

LT Letter size

4. Press the OK key. The setting is set. To keep the setting, press the CANCEL key.

Setting punch destination Description

Sets the destination of optional punch unit of document finisher.

Purpose

To be set when installing a different punch unit from the destination of the machine.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U234].

2. Press the OK key. [ ? ] will be displayed.

>Punch Dest. [U234] ? Nothing

3. Press the cursor up/down keys to change the setting.

Display Description

Nothing With no punch unit

Japan Metric (Japan) specifications

Inch Inch (North America) specifications

Europe Metric (Europe) specifications

Initial setting: Nothing

4. Press the OK key. The setting is set. To keep the setting, press the CANCEL key.

5. Turn the main switch off and on.

1-3-13

Page 46

2GZ/2G1-2

Maintenance item No.

U237

Description

Setting finisher stack quantity Description

Sets the number of sheets of each stack on the main tray and on the internal tray in the optional finisher.

Purpose

To change the setting when a stack malfunction has occurred.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U237].

>Adjust Finish.> [U237]Limit

2. Press the cursor right key to display the submenu screen.

3. Press the cursor up/down keys to select the item for which the preset value is to be changed.

Submenu display Description Setting

>>Main Tray

>>Middle Tray

4. Press the OK key. [ ? ] will blink.

>>Main Tray [237.1] ? 3000

Number of sheets of stack on the main tray

Number of sheets of stack on the internal tray for sort or staple printing

range

3000/1500 3000

50/30 50

Initial setting

5. Press the cursor up/down keys to change the setting.

6. Press the OK key. The value is set. To keep the setting, press the CANCEL key.

7. Turn the main switch off and on.

1-3-14

Page 47

2GZ/2G1-2

Maintenance item No.

U246

Description

Setting the finisher Description

Provides various settings for the optional finisher, if furnished.

Purpose Adjustment of registration stop timing in punch mode

Adjust if skewed paper conveying occurs or if the paper is Z-folded in punch mode.

Adjustment of paper stop timing in the punch mode

To adjust this item when the position of a punch hole is different from the specified one.

Adjustment of front/rear side registration home position of internal tray

Provides optimization when paper jam occurs due to an inferior fitting of the internal tray adjuster guides to paper.

Adjusting of front and back/slanted stapling home position

Adjusts the stapling position in the staple mode if the position is not proper. Provides adjustment of slanted stapling.

Adjustment of upper/lower side registration home position of centerfold unit

Provides optimization when paper jam occurs due to an inferior fitting of the centerfold adjuster guides to paper.

Adjustment of booklet stapling position

Adjusts the booklet stapling position in the stitching mode if the position is not proper.

Adjustment of center folding position

Adjusts the center folding position in the stitching mode if the position is not proper.

Start

1. Enter the maintenance mode and press the cursor up/down keys to display [U246].

>Finisher >[U246] Adjust

2. Press the cursor right key to display the submenu screen.

Submenu display Description

>>Punch Reg Adjustment of registration stop timing in punch mode

>>Punch Pos Adjustment of the paper stop timing in punch mode

>>Width F HP Adjustment of front side registration home position

>>Width R HP Adjustment of rear side registration home position

>>Staple HP Adjustment of front and back stapling home position

>>T-Staple HP Adjustment of slanted stapling home position

>>Width U HP Adjustment of upper side registration home position

>>Width L HP Adjustment of lower side registration home position

>>Staple Pos 1 Adjustment of booklet stapling position for A4/letter size

>>Staple Pos 2 Adjustment of booklet stapling position for B4/legal size

>>Staple Pos 3 Adjustment of booklet stapling position for A3/ledger size

>>Booklet Pos 1 Adjustment of center folding position for A4/letter size

>>Booklet Pos 2 Adjustment of center folding position for B4/legal size

>>Booklet Pos 3 Adjustment of center folding position for A3/ledger size

3. Press the cursor up/down keys to select the item for which the preset value is to be changed.

1-3-15

Page 48

2GZ/2G1-2

Maintenance item No.

U246

Description

Setting: adjustment of registration stop timing

1. Select [>>Punch Reg].

2. Press the OK key. [ _ ] will blink.

3. Press the cursor right/left keys to move [ _ ] to the digit position at which the value is to be changed and press the cursor up/down keys to change the preset value. Setting range: -20 to 20 Initial setting: 0 Change in value per step: 1ms If skewed paper conveying occurs (sample 1), increase the preset value. If the paper is Z-folded (sample 2), decrease the preset value.

Sample 1 Sample 2

Figure 1-3-1

4. Press the OK key. The value is set. To keep the preset value, press the CANCEL key.

Setting: adjustment of the paper stop timing

1. Select [>>Punch Pos].

2. Press the OK key. [ _ ] will blink.

3. Press the cursor right/left keys to move [ _ ] to the digit position at which the value is to be changed and press the cursor up/down keys to change the preset value. Setting range: -10 to 10 Initial setting: 0 Change in value per step: 0.49mm If the distance of the position of a punch hole is smaller than the specified value A, increase the preset value. If the distance is larger than the value A, decrease the preset value.

1-3-16

4. Press the OK key. The value is set. To keep the preset value, press the CANCEL key.

Figure 1-3-2

Preset value A: 5.5

9.5

2 mm (inch)

2 mm (metric)

Page 49

2GZ/2G1

Maintenance item No.

U246

Description

Setting: adjustment of front/rear side registration home position

1. Select [>>Width F HP] or [>>Width R HP].

2. Press the OK key. [ _ ] will blink.

4. Press the OK key. The value is set. To keep the preset value, press the CANCEL key.

Setting: adjustment of front and back stapling home position

1. Select [>>Staple HP].

2. Press the OK key. [ _ ] will blink.

3. Press the cursor right/left keys to move [ _ ] to the digit position at which the value is to be changed and press the cursor up/down keys to change the preset value. Setting range: -10 to 10 Initial setting: 0 Change in value per step: 0.32 ms When staple positions are off toward the front side of the machine (sample 1), increase the preset value. When staple positions are off toward the rear side of the machine (sample 2), decrease the preset value.

Sample 1 Sample 2

Figure 1-3-3

4. Press the OK key. The value is set. To keep the preset value, press the CANCEL key.

Setting: adjustment of slanted stapling home position

1. Select [>>T-Staple HP].

2. Press the OK key. [ _ ] will blink.

To increase the angle for slanted stapling (sample 1), decrease the preset value. To decrease the angle for slanted stapling (sample 2), increase the preset value.

Sample 1 Sample 2

Figure 1-3-4

4. Press the OK key. The value is set. To keep the preset value, press the CANCEL key.

1-3-17

Page 50

2GZ/2G1-2

Maintenance item No.

U246

Description

Setting: adjustment of upper/lower side registration home position

1. Select [>>Width U HP] or [>>Width L HP].

2. Press the OK key. [ _ ] will blink.

3. Press the cursor right/left keys to move [ _ ] to the digit position at which the value is to be changed and press the cursor up/down keys to change the preset value. Adjustment of upper side registration home position Setting range: -20 to 20 Initial setting: 0 Change in value per step: 0.1 mm Adjustment of lower side registration home position Setting range: -46 to 46 Initial setting: 0 Change in value per step: 0.1 mm

4. Press the OK key. The value is set. To keep the preset value, press the CANCEL key.

Setting: adjustment of booklet stapling position

Make sure that the center folding position is correct after adjustment. If the position is not correct, execute the adjustment of center folding position.

1. Select [>>Staple Pos 1], [>>Staple Pos 2] or [>>Staple Pos 3].

2. Press the OK key. [ _ ] will blink.

3. Press the cursor right/left keys to move [ _ ] to the digit position at which the value is to be changed and press the cursor up/down keys to change the preset value. Setting range: -10 to 10 Initial setting: 0 Change in value per step: 0.55 mm When staples are placed too far right (sample 1), decrease the preset value. When staples are placed too far left (sample 2), increase the preset value. Reference value: within

± 2 mm

4. Press the OK key. The value is set. To keep the preset value, press the CANCEL key.

Sample 1

Figure 1-3-5

2 mm2 mm

Sample 2

1-3-18

Page 51

2GZ/2G1-2

Maintenance item No.

U246

Description

Setting: adjustment of center folding position

Check the booklet stapling position is correct before adjusting the center folding position.

1. Select [>>Booklet Pos 1], [>>Booklet Pos 2] or [>>Booklet Pos 3].

2. Press the OK key. [ _ ] will blink.

3. Press the cursor right/left keys to move [ _ ] to the digit position at which the value is to be changed and press the cursor up/down keys to change the preset value. Setting range: -10 to 10 Initial setting: 0 Change in value per step: 0.55 mm When the centerfold position too far right (sample 1), increase the preset value. When the centerfold position too far left (sample 2), decrease the setting value. Reference value: within

Center line

± 3 mm

3 mm

Sample 1

3 mm

Sample 2

U391

Figure 1-3-6

4. Press the OK key. The value is set. To keep the preset value, press the CANCEL key.

Setting the face-up unit Description

Sets whether or not to perform face-up output through the optional face-up unit.

Purpose

To set this mode for special users who install only the face-up unit to perform face-up output. For users who use both the finisher and the face-up unit, do not set this mode.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U391].

2. Press the OK key. [ ? ] will be displayed.

>Face-Up Option [U391] ? Off

3. Press the cursor up/down keys to select the item. Initial setting: Off

4. Press the OK key. The value is set. To keep the preset value, press the CANCEL key.

1-3-19

Page 52

2GZ/2G1-1

Maintenance item No.

U392

U393

Description

Outputs of the history of events of the service calls and paper jam Description

Outputs the history of events conditions of the service calls and paper jam.

Purpose

To check the event conditions of the service calls and paper jam.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U392].

>Print Menu > [U392]

2. Press the cursor right key to display the submenu screen.

3. Press the OK key. [ ? ] will be displayed.

>>Print Event [392.1] Log?

4. Press the OK key. History output starts. If it will not start, press the CANCEL key.

Initializing data for FRPO Description

Initializes each preset value of FRPO or NVRAM.

Purpose

TTo reset each preset value of FRPO to the initial values or setting NVRAM for the factory default.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U393].

>Initialize > [U393]

2. Press the cursor right key to display the submenu screen.

3. Press the cursor up/down keys to select the item.

Submenu display Description

>>FRPO INIT Initializes value of FRPO.

>>NVRAM Reset Resets the setting NVRAM for the factory default.

4. Press the OK key. [ ? ] will be displayed.

>FRPO INIT ? [393.3]

5. Press the OK key. Each setting will be initialized. To keep the setting, press the CANCEL key.

1-3-20

Page 53

2GZ/2G1-1

Maintenance item No.

U394

Description

Adjusting the leading edge margin of image printing for each paper cassette Description

Adjusts the leading edge margin of image printing for each paper cassette.

Purpose

To adjust the leading edge margin if it is displaced depending on the paper cassette.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U394].

>Set Paper Feed> [U394] Top Reg.

2. Press the cursor right/left keys to display the submenu screen.

3. Press the cursor up/down keys to select the item for which the preset value is to be changed.

Submenu display Description Setting

range

>>Cassette 2 Leading edge margin for lower cassette of

the printer

>>Cassette 3 Leading edge margin for upper cassette of

optional paper feeder

>>Cassette 4 Leading edge margin for lower cassette of

optional paper feeder

>>MP Leading edge margin for MP tray -128 to +127 35

>>Duplex Leading edge margin for duplex printing -128 to +127 5

-128 to +127 10

-128 to +127 0

Initial setting

U395

4. Press the OK key. [ _ ] will blink.

>>Cassette 2 [394.1] ###

5. Press the cursor up/down keys to move [ _ ] to the digit position at which the value is to be changed and press the cursor up/down keys to change the preset value. If the preset value is increased, the margin will be larger. If the preset value is decreased, the margin will be smaller.

6. Press the OK key. The value is set. To keep the preset value, press the CANCEL key.

Checking the size in MP tray Description

Displays the size of paper set in the MP tray.

Purpose

To check to see if the size switch of the MP tray operates correctly.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U395]. The size of paper set in the MP tray will be displayed.

>Check MP tray [U395] Size ###

Paper size Display Paper size Display

A3/Ledger 010 B4 011

A4R/Letter-R 008 B5R 009

A4/Letter 108 B5 109

A5 013 B6 015

A6 014 Folio/Legal 051

1-3-21

Page 54

2GZ/2G1-1

Maintenance item No.

U396

Description

Displaying the amount of paper remaining in each paper cassette Description

Displays the amount of paper remaining in each paper cassette.

Purpose

To check the amount of paper remaining in each paper cassette.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U396].

>Check Cassette> [U396] Remain

2. Press the cursor right key to display the submenu screen.

3. Press the cursor up/down keys to select the item to check.

Submenu display Description

>>Cassette 1 Amount of paper remaining in cassette 1 (%)

>>Cassette 2 Amount of paper remaining in cassette 2 (%)

>>Cassette 3 Amount of paper remaining in optional cassette 3 (%)

>>Cassette 4 Amount of paper remaining in optional cassette 4 (%)

>>Cassette 1 [396.1] ###%

U398

Display range: 0 - 100% (0: no paper / 100: full)

Adjusting left margin of image printing for each paper cassette Description

Adjusts the left margin of image printing for each paper cassette.

Purpose

To adjust the left margin if it is displaced depending on the paper cassette.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U398].

>Set Paper Feed> [U398] Left Reg.

2. Press the cursor right key to display the submenu screen.

3. Press the cursor up/down keys to select the item for which the preset value is to be changed.

Submenu display Description Setting range Initial setting

>>Cassette 2 Left margin for cassette 2 -600 to +600 0

>>Cassette 3 Left margin for optional cassette 3 -600 to +600 0

>>Cassette 4 Left margin for optional cassette 4 -600 to +600 0

>>MP Left margin for MP tray -600 to +600 0

>>Duplex Left margin for duplex printing -600 to +600 0

4. Press the OK key. [ _ ] will blink.

>>Cassette 2 [398.1] ###

1-3-22

5. Press the cursor right/left keys to move [ _ ] to the digit position at which the value is to be changed and press the cursor up/down keys to change the preset value. If the preset value is increased, the margin will be larger. If the preset value is decreased, the margin will be smaller.

6. Press the OK key. The value is set. To keep the preset value, press the CANCEL key.

Page 55

2GZ/2G1

Maintenance item No.

U399

Description

Setting FRPO Description

Set the firmware again.

Purpose

To change the preset values of firmware.

Method

1. Enter the maintenance mode and press the cursor up/down keys to display [U399].

>Set FRPO > [U399] Parameter

2. Press the cursor right key to display the submenu screen.

3. Press the cursor up/down keys to select the item for which the preset value is to be changed.

4. Press the OK key. [ _ ] will blink.

>>FRPO HO [399.1]

5. Press the cursor right/left keys to move [ _ ] to the digit position at which the value is to be changed and press the cursor up/down keys to change the preset value.

6. Press the OK key. The value is set. To keep the preset value, press the CANCEL key.

1-3-23

Page 56

2GZ/2G1

1-3-2 Service mode

The printer is equipped with a maintenance function which can be used to maintain and service the machine.

(1) Executing a service item

Message display

Ready

1. Press the MENU key.

Print Menu Map

2. Press the cursor up/down keys several times until [Others >] is displayed.

Others >

Service mode items

3. Press the cursor right key.

>>Print Status Page

>>Print Event Log

>>Paper Feed

>>Developer

>MSG Language English

4. Press the cursor up/down keys several times until [>Service >] is displayed.

>Service >

5. Press the cursor right key.

To print a status page for service purpose.

(See page page 1-3-25)

To print an event log (EVENT LOG) (Displayed when FRPO I1 is set to 1)

(See page page 1-3-29)

To set paper feed operation as printer driver priority mode.

(See page page 1-3-35)

To initialize the developer unit. (toner install mode)

(See page page 1-3-35)

1-3-24

>>Charger

>>Drum

To scroll these items, press the cursor up/down keys repeatedly.

To perform a main charger wire cleaning.

(See page page 1-3-35)

To perform a drum refreshing.

(See page page 1-3-36)

Page 57

(2) Description of service mode

Service items Description

Printing a status page for service purpose Description

>>Print Status Page

Prints a status page for service purpose. The status page includes various printing settings and service cumulative.

Purpose

To acquire the current printing environmental parameters and cumulative information.

Procedure

1. Enter the service mode [>>Print Status Page].

2. Press the OK key. [Print Status Page?] will be displayed.

3. Press the OK key. Two pages will be printed. (The second page includes service information.

2GZ/2G1

Service information (Refer to next page) Firmware release date

Firmware version: 132.00

Service Information

[XXXXXXXX/XXXXXXXX][XXXXXXX][XXXXXXXX][01/00] Printed Page(s) 9690

/t/P00/S00/U00/F00/N00/D50:DM0301.DAN:0002001001210052

/0020/0020/1061/0811/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/

/AAAAAAA/AAAAAAA/AAAAAAA/ /AAAAAAA/AAAAAAA/AAAAAAA/ /AAAAAAA/ /AAAAAAA/ /AAAAAAA/AAAAAAA/AAAAAAA/

/AAAAAAA/AAAAAAA/AAAAAAA/AAAAAAA/AAAAAAA/

/0000/0000/0000/0000/0000/ /0000/

/RS2/FF/[0003-0003]/81/31/50/0

00.00.00.00.00.00

A:1234567890123456

Main PWB firmware version

Firmware version: 132.00

Released: 20/Apr/2006

/03030303/03030303/03030303/03000000/00000000/03030303/03030303/

SPD1:0203040508090A0B0C0D0F101112131415161718191A1B1C1D1E1F202122235E

/00000000/00000000/00000000000000000000000000000000/00000000000000000000000000000000/0000/00/00 /0000000000000000/0000000000000000/0000000000000000/0000000000000000/ /0000000000000000/0000000000000000/0000000000000000/0000000000000000/ /0000000000000000/0000000000000000/0000000000000000/0000000000000000/ /0000000000000000/0000000000000000/0000000000000000/0000000000000000/

DN:SPL9200007 SN:SPL9200010

Figure 1-3-7 Service status page

1-3-25

Page 58

2GZ/2G1

Service items Description

Service information

[XXXXXXXX/XXXXXXXX][XXXXXXX][XXXXXXXX][01/00] Printed Page(s) 9690



/t/P00/S00/U00/F00/N00/D50:DM0301.DAN:0002001001210052

 

      

/0020/0020/1061/0811/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/ 0/





/AAAAAAA/AAAAAAA/AAAAAAA/ /AAAAAAA/AAAAAAA/AAAAAAA/



/AAAAAAA/



/AAAAAAA/



/AAAAAAA/AAAAAAA/AAAAAAA/



/AAAAAAA/AAAAAAA/AAAAAAA/AAAAAAA/AAAAAAA/

  



/0000/0000/0000/0000/0000/



/0000/



/RS2/FF/[0003-0003]/81/31/50/0



     



00.00.00.00.00.00



A:1234567890123456



/03030303/03030303/03030303/03000000/00000000/03030303/03030303/



SPD1:0203040508090A0B0C0D0F101112131415161718191A1B1C1D1E1F202122235E



/00000000/00000000/00000000000000000000000000000000/00000000000000000000000000000000/0000/00/00



/0000000000000000/0000000000000000/0000000000000000/0000000000000000/ /0000000000000000/0000000000000000/0000000000000000/0000000000000000/ /0000000000000000/0000000000000000/0000000000000000/0000000000000000/ /0000000000000000/0000000000000000/0000000000000000/0000000000000000/

DN:SPL9200007 SN:SPL9200010

 

Detail of service information

No. Items Description

1 Engine ROM information [Mask ROM version/Flash ROM version]

2 Operation panel ROM

information

3 Boot ROM information [Boot ROM version]

1-3-26

[Operation panel mask ROM version]

Page 59

Service items Description

No. Items Description

4 Software jumper switch

information (hexadecimal)

5 Total p a g e -

6 Toner install information -

7 Parallel I/O information -

8 Serial information 00: Not connected

9 USB information 00: Not connected

10 Operation panel lock sta-

tus (displayed only when locked)

11 NVRAM error (displayed

only when any error has occurred)

12 NVRAM download 00: Normal

13 Printable area setting /Top offset/Left offset/Page length/Page width

14 Left offset for each paper

source

15 Top offset for each paper

source

Code conversion

ABCDEF GHI J

0123456789

[First byte/second byte] First byte bit 0 = 1: (Fixed) bit 1 = 0: Overseas, 1: Domestic (Japan) bit 2, 3 (Not used) bit 4 = 0: KC, 1: OEM bit 5 = 0: For Europe, 1: For US bit 6 = 0: Non MICR mode, 1: MICR mode bit 7 (Not used)

bit0: Framing error

01: Full-Speed 02: Hi-Speed

01: Partial lock 02: Full lock

01: ID error 02: Version error

bit0: Font data bit1: Host data bit2: Macro data bit3: Program data bit4: Operation panel message data download (file name displayed) bit5: OEM data bit6: Web template data (version displayed) bit7: Error occurred

/MP tray/Cassette1/Cassette 2/Cassette 3/Cassette 4/Cassette 5/Duplex (1/600 inches unit)

/MP tray/Cassette 2/Cassette 3/Cassette 4/Cassette 5/Duplex (1/600 inches unit)

Second byte: Displayed in OEM mode only.

bit1: Overrun error bit2: Parity error

03: Checksum error 04: NVRAM crush error

2GZ/2G1-2

16 Offset for rotation /Top offset/Left offset/

(1/600 inches unit)

17 Paper cassette life counter /Total counter (large)/Total counter (small)/MP tray/

18 Paper cassette life counter /Cassette 1 total/Cassette 2 total/Cassette 3 total/

19 Paper cassette life counter /Cassette 4 total/

1-3-27

Page 60

2GZ/2G1-2

Service items Description

No. Items Description

20 Paper source position counter

21 Life counter of each unit /Drum unit/Developer unit/Fuser unit/

22 Document finisher counter /Document finisher total/Main tray total/Centerfold unit/Punch unit/Sta-

23 Version of each unit /3000-sheet paper feeder/Document finisher (software)/Mailbox/Center-

24 Drum ID -

25 Serial interface information RS2: RS-232C

26 Drum sensitivity information -

27 Optional paper feeder/stacker

information

28 Operation panel message lan-

guage

29 Current temperature

/Duplex/

pler/

fold unit/Internal tray (3000-sheet document finisher)

RS4: RS-422A

[First 2 bytes - Second 2 bytes] First 2 bytes bit0: MP tray bit1 to 4: Cassette 1 to 4 bit5 to 6: Reserved bit7: Duplex bit8: 3000-sheet paper feeder bit9: Reserved bit10: Paper feeder bit11 to 15: Reserved

PMSG command setting (decimal)

0 to 100 °C/32 to 212 °F (in 1 °C/1.8 °F increment, “-” = Temperature/ humidity sensor is abnormal.)

Second 2 bytes bit0: Face up bit1: Face down bit2: Reserved bit3: Mailbox bit4: Document finisher bit5 to 15: Reserved

30 Current humidity 0 to 100% RH (in 1% increment)

31 Number of rebooting for verti-

cal distortion check

32 MAC address -

33 Fixed asset number (maximum 16 characters)

34 Media type attributes Media type setting value from 1 to 28 (paper weight)

35 Memory SPD information (slot 1)2 to 6 bytes, 8 to 36 bytes, 94 to 95 bytes (total 32 bytes)

36 Toner container information -

37 Parameters of maintenance

mode

38 Drum serial number -

39 Machine serial number -

NOTE:

Code conversion

ABCDEFGH I J

0123456789

(unused media type (18 to 20) are always 0x00.)

1-3-28

Page 61

Service items Description

Printing an event log (EVENT LOG) Description

>>Print Event Log

Prints the history of paper misfeeds and self-diagnostic errors including up to 16 items from the latest occurrence of such an error. (If the number of errors exceeds 16, errors will be deleted sequentially from the oldest one.)

Purpose

To allow machine malfunction analysis based on the frequency of paper misfeeds and self diagnostic errors.

Procedure

1. Enter the service mode [>>Print Event log].

2. Press the OK key. [>>Print Event Log?] will be displayed.

3. Press the OK key. A sheet of event log will be printed.

2GZ/2G1-2

[0000000000000000][0000000000000000][0000000000000000][01]

(1)

Printed Page(s) 12345 DN:ABCDEFG/ABCDEFG/ABCDEFG/ABCDEFG/

(10)

# Count. Event # Count. Service Code 16 11111 10.31.01.88.15.01

15 10000 10.31.01.88.15.01

14 9999 10.31.01.88.15.01

13 9998 10.48.01.88.01.01

12 9997 10.31.01.88.15.01

11 9996 10.31.01.88.15.01

10 9995 10.31.01.88.15.01

9 9994 10.31.01.88.15.01

8 9993 10.31.01.88.15.01

7 9992 10.31.01.88.15.01

6 9991 10.31.01.88.15.01

5 9990 10.31.01.88.15.01

4 9989 10.31.01.88.15.01

3 9979 10.31.01.88.15.01

2 9969 10.31.01.88.15.01

1 1 10.31.01.88.15.01

(13)

J00: 0 J43: 0 C:6000: 4 T00: 1 J05: 0 J44: 0 C:6050: 1 J09: 0 J46: J10: 0 J47: J11: 0 J50: J12: 0 J51: J13: 0 J52: J14: 0 J53: J15: 0 J60: J16: 0 J61:

(g)

J17: 0 J80: J18: 0 J81: J19: 0 J82: J20: 0 J83: J21: 0 J84: J22: 0 J85: J23: 0 J86: J30: 0 J87: J35: 0 J88: J40: 0 J89: J41: 0 J42: 0

SN: ABCDEFG

(7)

10.31.01.88.15.01

(a) (b) (c) (d) (e) (f)

(h)

(9)

(4)(2) (3) (5)

(8)

(11)

8 11234 01.6000 7 10000 01.6000 6 9999 01.6000 5 9998 01.6000 4 9997 01.6000 3 9996 01.6000 2 9995 01.6000 1 9994 01.6000

(12)

# Count. item

8 11234 01.00 7 10000 01.00 6 9999 01.00 5 9998 01.00 4 9997 01.00 3 9996 01.00 2 9995 01.00 1 9994 01.00

Firmware version: 130.00eval020A-8

(i)

Released: 29/AUG/2006

(6)

Figure 1-3-8 Event log

1-3-29

Page 62

2GZ/2G1-2

Service items Description

Detail of event log (EVENT LOG) information

No. Items Description

(1) Engine PWB mask version [Engine mask version/Engine software version]

(2) Operation panel PWB mask ver-

sion

(3) BROM version -

(4) Software jumper switch informa-

tion (hexadecimal)

(5) Main PWB firmware mask ver-

sion

(6) Main PWB firmware release

date

(7) Total page counter -

(8) Drum serial number -

(9) Machine serial number -

(10) Paper Jam Log # Count. Event

[First byte/Second byte]

First byte bit 0 = 1: (Fixed) bit 1 = 0: Overseas, 1: Domestic (Japan) bit 2, 3 (Not used) bit 4 = 0: KC, 1: OEM bit 5 = 0: For Europe, 1: For US bit 6 = 0: Non MICR mode, 1: MICR mode bit 7 (Not used)

Remembers 1 to 16 of occurrence. If the occurrence of the previous paper jam is less than 16, all of the paper jams are logged. When the occurrence excessed 16, the oldest occurrence is removed.

The total page count at the time of the paper jam.

Second byte: Displayed in OEM mode only

Log code (2 digit, hexadecimal, 6 categories)

(a) Cause of a

paper jam

(b) Position of

paper jam (c) Paper source (d) Paper size (e) Paper type (f) Paper exit

1-3-30

Refer to the next page for the details of each log code.

Page 63

Service items Description

No. Items Description

2GZ/2G1-2

(10)

cont.

(a) Cause of paper jam (Hexadecimal)

04: Cover opened. [00] 05: Memory read ready time-out (secondary paper feed does not start). [4D] 09: Sequence error (3000-sheet paper feeder). [33] 10: No paper feed (cassette 1). [31] 11: No paper feed (cassette 2). [32] 12: No paper feed (cassette 3: paper feeder/3000-sheet paper feeder). [33] 13: No paper feed (cassette 4: paper feeder). [34] 14: No paper feed (MP tray). [42] 15: Jam in horizontal paper conveying section. Paper path sensor 3 (PPSENS3) non-

arrival jam (3000-sheet paper feeder). [33]

16: Jam in horizontal paper conveying section. Paper path sensor 2 (PPSENS2) non-

arrival jam (3000-sheet paper feeder). [33]

17: Jam in horizontal paper conveying section. Paper path sensor 1 (PPSENS1) non-

arrival jam (3000-sheet paper feeder). [33] 18: Jam in vertical paper feed section. [4D] 19: Jam in vertical paper feed section (paper feeder). [43] 20: Jam in MP tray paper conveying section. [48] 21: Multiple sheets in paper feed section. [4D] 22: Multiple sheets in vertical paper conveying section. [4D] 23: Multiple sheets in MP tray paper conveying section. [48] 30: Jam in registration/transfer section. [4D] 40: Jam in fuser section (paper feed from MP tray). [4D] 41: Jam in fuser section (paper feed from cassette 1). [4D] 42: Jam in fuser section (paper feed from cassette 2). [4D] 43: Jam in fuser section (paper feed from cassette 3: paper feeder). [4D] 44: Jam in fuser section (paper feed from cassette 4: paper feeder). [4D] 45: Jam in fuser section (paper feed from 3000-sheet paper feeder). [4D] 46: Jam in fuser section (paper refeed from duplex section). [4D] 50: Jam in eject section. [4D] 52: Jam in feedshift section. [4D] 60: Jam in duplex paper conveying section 1. [4D] 61: Jam in duplex paper conveying section 2. [4D] 80: Jam between the printer and 3000-sheet document finisher. [46] 81: Paper entry sensor (PES) non-arrival jam (3000-sheet document finisher). [46] Paper entry sensor1/2 (PES1/PES2) non-arrival jam (document finisher). [46] 82: Jam in stapler (3000-sheet document finisher/document finisher). [46] 83: Exit sensor (ESW1) stay jam (3000-sheet document finisher). [46] Exit sensor (EXS) stay jam (document finisher). [46] 84: Jam in eject section of right sub tray (3000-sheet paper feeder). [46] 85: Jam in eject section of left sub tray (3000-sheet paper feeder). [46] 86: Jam in eject section of internal tray 1 (3000-sheet paper feeder). [46] 87: Jam in eject section of internal tray 2 (3000-sheet paper feeder). [46] 88: Jam in eject section of main tray (3000-sheet paper feeder). [46] 89: Jam in centerfold unit (3000-sheet document finisher). [50] 90: Jam in mailbox (3000-sheet document finisher). [51] 91: Document finisher cover opened. [46] 92: Exit sensor (EXS) non-arrival jam (document finisher). [46] 93: Reverse sensor (REVS) jam (document finisher). [46] 94: Paper entry sensor (PES) stay/remaining jam (document finisher). [46] 95: Paper conveying sensor (PCS) jam (document finisher). [46]

Note: Values (hexadecimal) within [ ] indicate paper misfeed locations, see next page.

1-3-31

Page 64

2GZ/2G1-2

(Stapler)

FSSW

ESW

RSW

MPFSW

FSW2

FSW3

PPS ENS1

PPS ENS2

PPS ENS3

DUP PCSW

(Duplex)

MPESW

TEJS

ESW2

ITPES1

ESW1

SRHPS2

SRHPS1

ITPES2

PCBMDS

CPES

CSRS2

CPDS

CSRS1

CESW

PES

TEJS

ESW3

PCS

EXS

REVS

PES1

PES2

(Cassette 1)

(Cassette 2)

(Cassette 3)

(Cassette 4)

(Main tray)

(Left sub tray)

(MP tray)

(Fuser)

FSW1

(Internal tray)

(Registration /transfer)

Service items Description

No. Items Description

(10)

(b) Detail of jam location (Hexadecimal)

cont.

(Trays 1 to 7)

TEJS

Mailbox

(Left

sub tray)

(Main tray)

3000-sheet document finisher

ESW1

ESW3

SRHPS1

TEJS

MPESW

ITPES1

SRHPS2

(Internal tray)

(Right sub tray)

ESW2

PES

ITPES2

PCBMDS

(Duplex)

DUP

DUP PCSW

PCSW

Document finisher

(Feedshift)

FSSW

ESW

(Fuser)

(Registration

(Registration /transfer)

/transfer)

RSW

FSW1

FSW2

(Eject)

MPFSW

Printer

PCS

EXS

(Cassette 1)

REVS

(MP tray)

PES1

PES2

CESW

CSRS1

CPDS

Centerfold unit

00: MP tray 01: Cassette 1 02: Cassette 2 03: Cassette 3 (paper feeder) 04: Cassette 4 (paper feeder)

FSW3

PPS

PPS ENS1

ENS1

FSW3

(Stapler)

CSRS2

CPES

07: Duplex 08: 3000-sheet paper feeder 05/06/09: Reserved

(Cassette 2)

PPS

ENS2

3000-sheet paper feeder

Paper feeder

(Cassette 2)

PPS

ENS3

(Cassette 3)

(Cassette 4)

1-3-32

Page 65

Service items Description

No. Items Description

(10)

cont.

(d) Detail of paper size (Hexadecimal)

01: Monarch 02: Business 03: International DL 04: International C5 05: Executive 06: Letter-R 86: Letter-E 07: Legal 08: A4R 88: A4E 09: B5R 89: B5E 0A: A3 0B: B4

(e) Detail of paper type (Hexadecimal)

0C: Ledger 0D: A5R 8D: A5E 0E: A6 0F: B6 10: Commercial #9 11: Commercial #6 12: ISO B5 13: Custom size 1E: C4 1F: Postcard 20: Reply-paid postcard 21: Oficio II 22: Special 1

2GZ/2G1-2

23: Special 2 24: A3 wide 25: Ledger wide 26: Full bleed paper (12 × 8) 27: 8K 28: 16K-R A8: 16K-E 32: Statement-R B2: Statement-E 33: Folio 34: Western type 2 35: Western type 4

00: (Not specified) 01: Plain 02: Transparency 03: Preprint 04: Labels 05: Bond 06: Recycle 07: Vellum 08: Rough

(f) Detail of paper exit location (Hexadecimal)

01: Face down (FD) 02: Face up (FU)/ Document finisher face up (FU)/ 3000-sheet document finisher left sub tray (FU) 03: Document finisher face-down (FD) 04: Document finisher sub tray (FD) 05: Reserved 06: 3000-sheet document finisher right sub tray (FU) 07: 3000-sheet document finisher left sub tray (FD) 09: 3000-sheet document finisher right sub tray (FD) 0B: Mailbox tray 1 (FD) 0C: Mailbox tray 1 (FU) 0D: Mailbox all tray (FD) 0E: Mailbox all tray (FU)

09: Letter head 0A: Color 0B: Prepunched 0C: Envelope 0D: Cardstock 0E: Coated 0F: 2nd side 10: Media 16 11: High quality

15: Custom 1 16: Custom 2 17: Custom 3 18: Custom 4 19: Custom 5 1A: Custom 6 1B: Custom 7 1C: Custom 8

15: Mailbox tray 2 (FD) 16: Mailbox tray 2 (FU) 1F: Mailbox tray 3 (FD) 20: Mailbox tray 3 (FU) 29: Mailbox tray 4 (FD) 2A: Mailbox tray 4 (FU) 33: Mailbox tray 5 (FD) 34: Mailbox tray 5 (FU) 3D: Mailbox tray 6 (FD) 3E: Mailbox tray 6 (FU) 47: Mailbox tray 7 (FD) 48: Mailbox tray 7 (FU)

1-3-33

Page 66

2GZ/2G1-2

Service items Description

No. Items Description

(11) Service Call (Self diag-

nostic error) Log

(12) Maintenance Log # Count. Item

(13) Counter Log

Comprised of three log counters including paper jams, self diagnostics errors, and replacement of the toner container.

# Count. Self diagnostic error

code

Remembers 1 to 8 of occurrence of self diagnostics error. If the occurrence of the previous diagnostics error is less than 8, all of the diagnostics errors are logged.

Remembers 1 to 8 of occurrence of replacement. If the occurrence of the previous replacement of toner container is less than 8, all of the occurrences of replacement are logged.

(g) Jam (h) Self diagnostic error (i) Maintenance item

Indicates the log counter of paper jams depending on location.

Refer to Paper Jam Log.

All instances including those are not occurred are displayed.

The total page count at the time of the self diagnostics error.

The total page count at the time of the replacement of the toner container. This is virtually logged as the occurrence of the Toner Empty condition since the replacement of the toner container is not precisely detectable.

Indicates the log counter of self diagnostics errors depending on cause. (See page 1-4-18)

Example: C6000: 4

Self diagnostics error 6000 has happened four times.

Indicates the self diagnostic errors and codes. (See page 1-4-18)

Example:

01.6000

01: Self diagnostic error 6000: Self diagnostic error code number

Code of maintenance replacing item (1 byte, 2 categories)

First byte (Replacing item) 01: Toner container 02: Maintenance kit

Second byte (Type of replacing item) 00: (fixed)

Indicates the log counter depending on the maintenance item for maintenance.

T: Toner container 00: Black

M: Maintenance kit 00: (fixed)

replacing

1-3-34

Example: T00: 1 The (black) toner container has been replaced once.

Page 67

Service items Description

Setting the paper feed operation (printer driver priority mode)

>>Paper Feed

Description

With printer driver priority mode, when selecting the specific paper feed location (a cassette or MP tray) with the printer driver (it is not automatic selection), paper is fed from the selected location. Message "Add Paper" is displayed when there is no paper in that location. When selecting the MP tray as the paper feed location, paper is fed with the timing of maximum size. As for the setting media type (setting the paper type), setting of the printer driver is notified to the engine PWB. Duplex printing operation is still the ordinary operation, and paper jam occurs if paper size is different from the setting of the printer.

Purpose

To set the printer driver priority mode which priority is given to the setup of a printer driver when the ordinary paper feed operation mode is not suitable for the usage condition of the user.

Method

1. Enter the service mode [>>Paper feed].

2. Press the OK key. Message [Paper feed?] will be displayed.

3. Select the mode (Normal? or Special?) pressing the cursor up/down keys.

Normal Ordinary paper feed operation mode

Special Printer driver priority mode

4. Press the OK key.

Completion

2GZ/2G1

>>Developer

>>Charger

Initializing the developer unit (toner install mode) Description

The new developer unit is shipped from the factory with no toner contained. The developer can be automatically replete with toner when a toner container is installed onto it and the printer is turned on. However, because the toner reservoir in the developer has a large capacity, it requires a lengthy period of time until a substantial amount of toner has been fed to get the printer ready. (A new developer needs approximately 200 g for triggering the sensor inside.)

Purpose

To execute when the developer unit has been replaced.

Method

1. Enter the service mode [>>Developer].

2. Press the OK key. [>>Developer?] will be displayed.

3. Press the OK key. [Ready] will be displayed.

4. Turn off and on the main switch. [Self test] [Please wait (Adding toner)] will displayed. The printer continually engages in this mode for a period of approximately 10 minutes, after which the printer reverts to the [Ready] state. [Ready] will displayed. Developer initialization is finished.

Completion

Main charger wire cleaning Description

The main charger wire cleaning system is operated to remove oxide developed on the main charger wire.

Purpose

To execute when black streaks are printed lengthwise.

Method

1. Enter the service mode [>>Charger].

2. Press the OK key. [>>Charger?] will be displayed.

3. Press the OK key. The message display shows [Please wait], and then the main charger wire cleaning starts and stops after approx.45 seconds. The printer reverts to [Ready], main charger wire cleaning is finished.

Completion

1-3-35

Page 68

2GZ/2G1

Service items Description

Drum surface refreshing

>>Drum

Description

Rotates the drum approximately 3 minutes with toner lightly on the overall drum using the high-voltage output control of the engine PWB. The cleaning blade in the drum unit scrapes toner off the drum surface to clean it.

Purpose

To clean the drum surface when image failure occurs due to the drum. This mode is effective when dew condensation on the drum occurs.

Method

1. Enter the service mode [>>Drum].

2. Press the OK key. [>>Drum?] will be displayed.

3. Press the OK key. Drum surface refreshing will start and finish after approximately 3 minutes, after which the printer reverts to the [Ready] state. [Ready] will displayed. Drum surface refreshing is finished.

Completion

1-3-36

Page 69

2GZ/2G1

1-4 Troubleshooting

1-4-1 Paper misfeed detection

(1) Paper misfeed indication

When a paper misfeed occurs, the machine immediately stops printing and displays the jam location on the operation panel. To remove paper jammed in the machine, open the front cover, left cover or pull the cassette out. To remove the jammed paper in optional document finisher, detach the finisher from the machine. Paper misfeed detection can be reset by opening and closing the respective covers to turn safety switch off and on.

(2) Paper misfeed detection conditions

FSSW

ESW

DUPPCSW

DUPFCL

FCL1

FSW1

FCL2

FSW2

FCL3

FSW3

PPSENS1

PPSENS2

RCL

RSW

PFCL-U

PFCL-L

MPFSW

PFPFCL1

PPSENS3

MPFCL MPPFCL

PFPFCL2

PFPFCL1

PFFCL

PFFSW

PFPFCL2

3000-sheet paper feeder

Paper feeder

Figure 1-4-1

1-4-1

Page 70

2GZ/2G1-2

Section Description Conditions Specified time

System 04

Cover open

05 Secondary paper feed does not start

09 3000-sheet paper feeder sequence error jam

Paper feed section

10 No paper feed from cassette 1

11 No paper feed from cassette 2

12 No paper feed from optional cassette 3

13 No paper feed from optional cassette 4

14 No paper feed from MP tray

15 Jam in paper feeder horizontal paper conveying section 1

16 Jam in paper feeder horizontal paper conveying section 2

Cover is open during printing. -

Secondary paper feed does not start within specified time of arrival of paper at the registration section.

A communication sequence error occurs between the machine and the 3000-sheet paper feeder.

Feed switch 1 (FSW1) does not turn on within the specified time of upper paper feed clutch (PFCL-U) turning on; the clutch is then successively turned off for 1 s and turned back on, but the switch again fails to turn on within the specified time.

Feed switch 2 (FSW2) does not turn on within the specified time of lower paper feed clutch (PFCL-L) turning on; the clutch is then successively turned off for 1 s and turned back on, but the switch again fails to turn on within the specified time.

Feed switch 3 (FSW3) does not turn on within the specified time of paper feeder paper feed clutch 1 (PFPFCL1) turning on; the clutch is then successively turned off for 1 s and turned back on, but the switch again fails to turn on within the specified time (paper feed from optional paper feeder).

The paper feeder feed switch (PFFSW) does not turn on within the specified time of paper feeder paper feed clutch 2 (PFPFCL2) turning on; the clutch is then successively turned off for 1 s and turned back on, but the switch again fails to turn on within the specified time (paper feed from optional paper feeder).

The MP feed switch (MPPFSW) does not turn on within the specified time of the MP paper feed clutch (MPPFCL) turning on; the clutch is then successively turned off for 1 s and turned back on, but the switch again fails to turn on within the specified time.

Paper path sensor 3 (PPSENS3) does not turn on within specified time of paper feeder paper feed clutch 2 (PFPFCL2) turning on (paper feed from optional 3000sheet paper feeder).

Paper path sensor 2 (PPSENS2) does not turn on within specified time of the paper path sensor 3 (PPSENS3) turning on (paper feed from optional 3000-sheet paper feeder).

30 s

1152 ms

1209 ms

1582 ms

1209 ms

3913 ms

637 ms

681 ms

1-4-2

17 Jam in paper feeder horizontal paper conveying section 3

Paper path sensor 1 (PPSENS1) does not turn on within specified time of the paper path sensor 2 (PPSENS2) turning on (paper feed from optional 3000-sheet paper feeder).

417 ms

Page 71

2GZ/2G1

Section Description Conditions Specified time

Paper feed section

18 Misfeed in vertical paper conveying section

19 Misfeed in paper feeder vertical paper conveying section

20 Misfeed in MP tray vertical paper conveying section

21 Multiple sheets in paper feed section

The registration switch (RSW) does not turn on within specified time of feed switch 1 (FSW1) turning on.

Feed switch 1 (FSW1) does not turn on within specified time of feed switch 2 (FSW2) turning on.

Feed switch 2 (FSW2) does not turn on within specified time of feed switch 3 (FSW3) turning on.

Feed switch 3 (FSW3) does not turn on within specified time of the paper feeder feed switch (PFFSW) turning on.

The registration switch (RSW) does not turn on within specified time of the MP feed switch (MPFSW) turning on.

The feed switch 1 (FSW1) does not turn off within specified time of its turning on.

The feed switch 2 (FSW2) does not turn off within specified time of its turning on.

The feed switch 3 (FSW3) does not turn off within specified time of its turning on (paper feed from optional paper feeder).

The feed switch 3 (FSW3) does not turn off within specified time of its turning on (paper feed from optional 3000sheet paper feeder).

The paper feeder feed switch (PFFSW) does not turn off within specified time of its turning on.

1283 ms

1478 ms

1474 ms

1217 ms

3043 ms

3357 ms - paper length

2617 ms

1234ms

2617 ms

The MP feed switch (MPFSW) does not turn off within specified time of its turning on.

The feed switch 1 (FSW1) does not turn off within specified time of the upper paper feed clutch (PFCL-U) turning on.

The feed switch 2 (FSW2) does not turn off within specified time of the lower paper feed clutch (PFCL-L) turning on.

The feed switch 3 (FSW3) does not turn off within specified time of the paper feeder paper feed clutch 1 (PFPFCL1) turning on.

The paper feeder feed switch (PFFSW) does not turn off within specified time of the paper feeder paper feed clutch 2 (PFPFCL2) turning on.

The MP feed switch (MPFSW) does not turn off within specified time of the MP paper feed clutch (MPPFCL) turning on.

3357 ms - paper length

1152 ms

1209 ms

2643 ms

3913 ms

1-4-3

Page 72

2GZ/2G1-3

Section Description Conditions Specified time

Paper feed section

Paper conveying section

Fuser section

Eject section

22 Multiple sheets in vertical conveying section

23 Multiple sheets in MP tray conveying section

30 Misfeed in registration/ transfer section

40 Misfeed in fuser section (MP tray) 41 Misfeed in fuser section (cassette 1) 42 Misfeed in fuser section (cassette 2) 43 Misfeed in fuser section (optional cassette 3) 44 Misfeed in fuser section (optional cassette 4) 46 Misfeed in fuser section (optional 3000-sheet paper feeder) 47 Misfeed in fuser section (duplex section)

50 Misfeed in eject section

The feed switch 1 (FSW1) does not turn off within specified time of the feed switch 2 (FSW2) turning off.

The feed switch 2 (FSW2) does not turn off within specified time of the feed switch 3 (FSW3) turning off.

The feed switch 1 (FSW1) does not turn off within specified time of the feed switch 2 (FSW2) turning on

The feed switch 2 (FSW2) does not turn off within specified time of the feed switch 3 (FSW3) turning on.

The registration switch (RSW) does not turn off within specified time of the MP feed switch (MPFSW) turning off.

The registration switch (RSW) does not turn off within specified time of the MP feed switch (MPFSW) turning on.

The registration switch (RSW) does not turn off within specified time of the feed switch 1 (FSW1) turning off.

The registration switch (RSW) does not turn off within specified time of the feed switch 1 (FSW1) turning on.

The eject switch (ESW) does not turn on within specified time of the registration clutch (RCL) turning on.

The feedshift switch (FSSW) does not turn on within specified time of the registration clutch (RCL) turning on.

The eject switch (ESW) does not turn off within specified time of the registration switch (RSW) turning off.

The eject switch (ESW) does not turn off within specified time of the registration clutch (RCL) turning on.

1478 ms

1539 ms

1478 ms

1474 ms

2739 ms

3043 ms

1170 ms

1278 ms

2243 ms

1-4-4

Page 73

2GZ/2G1

Section Description Conditions Specified time

Feedshift section

Duplex section

Optional finisher

52 Misfeed in feedshift section

60 Duplex paper conveying section 1

61 Duplex paper conveying section 2

80 Jam between the finisher and machine (3000-sheet document finisher only)

81 Paper entry sensor non arrival jam

82 Jam in stapler

The feedshift switch (FSSW) does not turn on within specified time of the start of eject motor (EM) reverse rotation.

During paper switchback operation, the feedshift switch (FSSW) does not turn off within specified time of the its turning on.

The feedshift switch (FSSW) does not turn off within specified time of the registration switch (RSW) turning off.

The feedshift switch (FSSW) does not turn off within specified time of the registration clutch (RCL) turning on.

The duplex paper conveying switch (DUPPCSW) does not turn on within specified time of the feedshift switch (FSSW) turning on.

The duplex paper conveying switch (DUPPCSW) does not turn off within specified time of the feedshift switch (FSSW) turning off.

The feed switch 1 (FSW1) does not turn on within specified time of the duplex paper conveying switch (DUPPCSW) turning on.

The feed switch 1 (FSW1) does not turn off within specified time of the duplex paper conveying switch (DUPPCSW) turning off.

Paper ejection is not output from the machine to the document finisher within specified time of the paper entry sensor (PES) turning on.

(3000-sheet document finisher) The paper entry sensor (PES) is not turned off even if a specified time has elapsed after the machine eject signal was received.

The paper entry sensor (PES) is not turned on even if a specified time has elapsed after the machine eject signal was received.

The paper entry sensor (PES) does not turn off within specified time of its turning on.

(Document finisher) The paper entry sensor (PES) is not turned on even if a specified time has elapsed after the machine eject signal was received.

(3000-sheet document finisher) The home position is not detected within the specified time when driving the staple motor.

(Document finisher) The staple home position sensor (STSPS) is not turned on within the specified time when driving the staple motor (STM).

1196 ms

2313 ms

2243 ms

2196 ms

1543 ms

15 s

1052 ms

2313 ms

2627 ms

600 ms

1000 ms

1-4-5

Page 74

2GZ/2G1

Section Description Conditions Specified time

Optional finisher

83 Exit sensor stay jam

84 Jam in eject section of right sub tray (3000sheet document finisher only)

85 Jam in eject section of left sub tray (3000sheet document finisher only)

(3000-sheet document finisher) Eject switch 1 (ESW1) is not turned off within specified time of its turning on.

(Document finisher) In the straight mode, the exit sensor (EXS) is not turned off within specified time of its turning on.

(Document finisher) In the offset or staple mode, the exit sensor (EXS) is not turned off within specified time of its turning on.

Eject switch 2 (ESW2) is not turned off even if a specified time has elapsed after the machine eject signal was received.

Eject switch 2 (ESW2) is not turned on even if a specified time has elapsed after the machine eject signal was received.

Eject switch 2 (ESW2) is not turned off within specified time of its turning on.

Eject switch 3 (ESW3) does not turn off within specified time of paper entry sensor (PES) turning on.

Eject switch 3 (ESW3) does not turn on within specified time of paper entry sensor (PES) turning on.

Eject switch 3 (ESW3) is not turned off within specified time of its turning on.

1182 ms

1680 ms

5375 ms

1209 ms

2313 ms

1426 ms

2313 ms

86 Jam in eject section of internal tray 1 (3000sheet document finisher only)

87 Jam in eject section of internal tray 2 (3000sheet document finisher only)

88 Jam in eject section of main tray (3000-sheet document finisher only)

Internal tray entry sensor 1 (ITPES1) is not turned on even if a specified time has elapsed after the eject signal was received.

Internal tray entry sensor 2 (ITPES2) does not turn on within specified time of internal tray entry sensor 1 (ITPES1) turning on.

Internal tray entry sensor 2 (ITPES2) does not turn off within specified time of internal tray entry sensor 1 (ITPES1) turning off.

Eject switch 1 (ESW1) is not turned on within specified time.

Side registration home position sensor 1 (SRHPS1) is not turned off within specified time of its turning on.

Side registration home position sensor 2 (SRHPS2) is not turned off within specified time of its turning on.

The paper conveying belt detection sensor (PCBDS) is not turned off within specified time.

2070 ms

1322 ms

676 ms

1324 ms

500 ms

2000 ms

1-4-6

Page 75

2GZ/2G1-2

Section Description Conditions Specified time

Optional finisher

89 Jam in centerfold unit (3000-sheet document finisher only)

90 Jam in mailbox (3000-sheet document finisher only)

The centerfold paper entry sensor (CPES) does not turn off within specified time of centerfold paper detection sensor (CPDS) turning on.

The centerfold paper entry sensor (CPES) does not turn on within specified time of centerfold paper detection sensor (CPDS) turning on.

The centerfold paper entry sensor (CPES) is not turned off within specified time of its turning on.

The centerfold eject switch (CESW) is not turned on within specified time.

The centerfold eject switch (CESW) is not turned off within specified time of its turning on.

Centerfold side registration sensor 1 (CSRS1) is not turned on within specified time.

Centerfold side registration sensor 2 (CSRS2) is not turned on within specified time.

The home position is not detected within the specified time after driving the centerfold staple motor (CSTM).

The centerfold paper detection sensor (CPDS) is not turned off within specified time.

The centerfold paper detection sensor (CPDS) is not turned on within specified time.

The centerfold paper detection sensor (CPDS) is not turned off within specified time of its turning on.

The mail paper entry switch (MPESW) is not turned on within specified time.

The mail paper entry switch (MPESW) is not turned off within specified time of its turning on.

The tray eject sensor (TEJS) does not turn on within specified time of mail paper entry switch (MPESW) turning on.

1370 ms

2313 ms

3040 ms

4213 ms

600 ms

1000 ms

3504 ms

2313 ms

1017 ms

2313 ms

Tray 1 to 4 2026 ms Tray 5 to 7 1148 ms

91 Finisher cover open

92 Exit sensor non-arrival jam (document finisher only)

The tray eject sensor (TEJS) is not turned off within specified time of its turning on.

(3000-sheet document finisher) The front cover, top cover or right sub tray is opened when starting the finisher operation. The centerfold unit top cover is opened when starting the centerfold operation. The mailbox cover is opened when starting the operation.

(Document finisher) The finisher cover becomes open during paper is running. Paper is remaining in paths at power on.

In the straight mode, the exit sensor (EXS) is not turned on even if a specified time has elapsed after the paper entry sensor (PES) was turned on.

2313 ms

1770 ms

1-4-7

Page 76

2GZ/2G1

Section Description Conditions Specified time

Optional finisher

93 Reverse sensor jam (document finisher only)

94 Paper entry sensor stay/remaining jam (document finisher only)

95 Paper conveying sensor jam (document finisher only)

The reverse sensor (REVS) does not turn on within specified time of paper entry sensor (PES) turning on.

The reverse sensor (REVS) is not turned on within specified time.

The reverse sensor (REVS) does not turn off within specified time of paper entry sensor (PES) turning off.

The reverse sensor (REVS) is not turned off within specified time its turning on.

The paper entry sensor (PES) is not turned off within specified time its turning on.

The paper conveying sensor (PCS) does not turn on within specified time of reverse sensor (REVS) turning on.

The paper conveying sensor (PCS) does not turn off within specified time of reverse sensor (REVS) turning off.

1071 ms

435 ms

622 ms

Depends on paper size

735 ms

1004 ms

1-4-8

Page 77

(3) Paper misfeeds

2GZ/2G1-2

Problem

(1) A paper jam in the paper feed, conveying or eject section is indicated as soon as the main power switch is turned on.

(2) A paper jam in the paper feed section is indicated during printing (no paper feed from cassette

1). Jam code 10

Causes/check procedures

A piece of paper torn from print paper is caught around feed switch 1/2/3, registration switch, eject switch or feedshift switch.

Defective switch. Run maintenance item U031 and turn switch on and off manually.

Paper is extremely curled. Change the paper.

Check if the upper paper feed pulley, separation pulley or forwarding pulley of the cassette 1 are deformed.

Broken feed switch 1 actuator.

Defective feed switch 1. Run maintenance item U031 and turn feed switch 1 on and off

Check if the upper paper feed clutch malfunctions.

Electrical problem with the upper paper feed clutch.

Check visually and remove it, if any.

Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. Feed switch 1/2/3, registration switch, eject switch, feedshift switch

Check visually and replace any deformed pulleys.

Check visually and replace switch.

manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse.

Run maintenance item U032 and select the upper paper feed clutch on the touch panel to be turned on and off. Check the status and remedy if necessary.

Check (see page 1-4-38).

Corrective measures

(3) A paper jam in the paper feed section is indicated during printing (no paper feed from cassette

2). Jam code 11

Paper is extremely curled. Change the paper.

Check if the lower paper feed pulley, separation pulley or forwarding pulley of the cassette 2 are deformed.

Broken feed switch 2 actuator.

Defective feed switch 2. Run maintenance item U031 and turn feed switch 2 on and off

Check if the lower paper feed clutch malfunctions.

Electrical problem with the lower paper feed clutch.

Check visually and replace any deformed pulleys.

Check visually and replace switch.

manually. Replace feed switch 2 if indication of the corresponding switch on the touch panel is not displayed in reverse.

Run maintenance item U032 and select the lower paper feed clutch on the touch panel to be turned on and off. Check the status and remedy if necessary.

Check (see page 1-4-38).

1-4-9

Page 78

2GZ/2G1-2

Problem

(4) A paper jam in the paper feed section is indicated during printing (no paper feed from optional cassette 3). Jam code 12

Causes/check procedures

Optional paper feeder

Paper is extremely curled. Change the paper.

Check if the paper feed pulley, forwarding pulley and separation pulley of optional cassette 3 are deformed.

Broken feed switch 3 actuator.

Defective feed switch 3. Run maintenance item U031 and turn feed switch 3 on and off

Electrical problem with paper feeder paper feed clutch 1.

Optional 3000-sheet paper feeder

Paper is extremely curled. Change the paper.

Broken feed switch 3 actuator.

Defective feed switch 3. Run maintenance item U031 and turn feed switch 3 on and off

Check visually and replace any deformed pulleys.

Check visually and replace switch.

manually. Replace feed switch 3 if indication of the corresponding switch on the touch panel is not displayed in reverse.

Check (see service manual of paper feeder).

Check visually and replace switch.

manually. Replace feed switch 3 if indication of the corresponding switch on the touch panel is not displayed in reverse.

Corrective measures

(5) A paper jam in the paper feed section is indicated during printing (no paper feed from optional cassette 4). Jam code 13

Electrical problem with paper feeder paper feed clutch 1/2 and paper feeder paper conveying clutch.

Paper is extremely curled. Change the paper.

Check if the paper feed pulley, forwarding pulley and separation pulley of optional cassette 4 are deformed.

Broken paper feeder feed switch actuator.

Defective paper feeder feed switch.

Electrical problem with paper feeder paper feed clutch 2.

Check (see service manual of 3000-sheet paper feeder).

Check visually and replace any deformed pulleys.

Check visually and replace switch.

With 5 V DC present at CN2-8 on the paper feeder main PWB, check if CN2-7 on the paper feeder main PWB remains low when the paper feeder feed switch is turned on and off. If it does, replace the paper feeder feed switch.

Check (see service manual of paper feeder).

1-4-10

Page 79

2GZ/2G1-2

Problem

(6) A paper jam in the paper feed section is indicated during printing (no paper feed from MP tray). Jam code 14

(7) A paper jam in the paper feed section is indicated during printing (jam in 3000sheet paper feeder horizontal paper conveying section). Jam code 15

(8) A paper jam in the paper feed section is indicated during printing (jam in 3000sheet paper feeder horizontal paper conveying section). Jam code 16

Causes/check procedures

Paper is extremely curled. Change the paper.

Check if the MP paper feed pulley, MP forwarding pulley and MP separation pulley are deformed.

Broken MP feed switch actuator.

Defective MP feed switch. Run maintenance item U031 and turn MP feed switch on and off

Check if the MP paper feed clutch malfunctions.

Electrical problem with the MP paper feed clutch.

Paper is extremely curled. Change the paper.

Check if the paper side guides are deformed.

Defective paper path sensor 3.

Electrical problem with paper feeder paper feed clutch 2.

Paper is extremely curled. Change the paper.

Check if the paper side guides are deformed.

Defective paper path sensor 2.

Electrical problem with paper feeder paper feed clutch 1.

Check visually and replace any deformed pulleys.

Check visually and replace switch.

manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse.

Run maintenance item U032 and select MP paper feed clutch on the touch panel to be turned on and off. Check the status and remedy if necessary.

Check (see page 1-4-38).

Check visually and replace.

With 5 V DC present at CN6-12 on the paper feeder main PWB, check if CN6-11 on the paper feeder main PWB remains low when paper path sensor 3 is turned on and off. If it does, replace paper path sensor 3.

Check (see service manual of 3000-sheet paper feeder).

Check visually and replace.

With 5 V DC present at CN6-9 on the paper feeder main PWB, check if CN6-8 on the paper feeder main PWB remains low when paper path sensor 2 is turned on and off. If it does, replace paper path sensor 2.

Check (see service manual of 3000-sheet paper feeder).

Corrective measures

(9) A paper jam in the paper feed section is indicated during printing (jam in 3000sheet paper feeder horizontal paper conveying section). Jam code 17

Paper is extremely curled. Change the paper.

Check if the paper side guides are deformed.

Defective paper path sensor 1.

Electrical problem with paper feeder paper conveying clutch.

Check visually and replace.

With 5 V DC present at CN6-6 on the paper feeder main PWB, check if CN6-5 on the paper feeder main PWB remains low when paper path sensor 1 is turned on and off. If it does, replace paper path sensor 1.

Check (see service manual of 3000-sheet paper feeder).

1-4-11

Page 80

2GZ/2G1-2

Problem

(10) A paper jam in the paper feed section is indicated during printing (jam in vertical paper conveying section). Jam code 18

(11) A paper jam in the paper feed section is indicated during printing (jam in optional paper feeder vertical paper conveying section). Jam code 19

(12) A paper jam in the paper feed section is indicated during printing (jam in MP tray vertical paper conveying section). Jam code 20

(13) A paper jam in the paper feed section is indicated during printing (multiple sheets in paper feed section). Jam code 21

Causes/check procedures

Broken feed switch 1/2/3 actuator.

Defective switch. Run maintenance item U031 and turn following switch on and off

Defective feed pulleys or feed rollers.

Broken feed switch 3 actuator.

Defective feed switch 3. Run maintenance item U031 and turn feed switch 3 on and off

Broken paper feeder feed switch actuator.

Defective paper feeder feed switch.

Broken MP feed switch actuator.

Defective switch. Run maintenance item U031 and turn following switch on and off

Broken feed switch 1/2/3 or MP feed switch actuator.

Defective switch. Run maintenance item U031 and turn switch on and off manually.

Broken paper feeder feed switch actuator.

Check visually and replace switch.

manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. Feed switch 1/2/3, registration switch

Check visually and replace.

Check visually and replace switch.

manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse.

Check visually and replace switch.

manually. Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. MP feed switch, registration switch

Check visually and replace switch.

Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. Feed switch 1/2/3, MP feed switch

Check visually and replace switch.

Corrective measures

1-4-12

Defective paper feeder feed switch.

Check if the clutch malfunctions.

Electrical problem with clutch.

Defective feed pulleys or feed rollers.

Run maintenance item U032 and select following clutch on the touch panel to be turned on and off. Check the status and remedy if necessary. Upper paper feed clutch, lower paper feed clutch, MP paper conveying clutch

Check (see page 1-4-38).

Check visually and replace.

Page 81

2GZ/2G1-2

Problem

(14) A paper jam in the paper feed section is indicated during printing (multiple sheets in vertical conveying section). Jam code 22

(15) A paper jam in the paper feed section is indicated during printing (multiple sheets in bypass conveying section). Jam code 23

(16) A paper jam in the paper conveying section is indicated during printing (jam in registration/transfer section). Jam code 30

(17) A paper jam in the fuser section is indicated during printing (jam in fuser section). Jam codes 40 to 44, 46 and 47

(18) A paper jam in the eject section is indicated during printing (jam in eject section). Jam code 50

Causes/check procedures

Broken feed switch 1/2/3 actuator.

Defective switch. Run maintenance item U031 and turn switch on and off manually.

Defective feed pulleys or feed rollers.

Broken MP feed switch actuator.

Defective switch. Run maintenance item U031 and turn switch on and off manually.

Broken feed switch 1 actuator.

Defective switch. Run maintenance item U031 and turn switch on and off manually.

The contact between the right and left registration rollers is not correct.

Broken eject switch or feedshift switch actuator.

Defective switch. Run maintenance item U031 and turn switch on and off manually.

Check if the registration clutch malfunctions.

Electrical problem with the registration clutch.

Broken eject switch actuator.

Defective switch. Run maintenance item U031 and turn switch on and off manually.

Check if the registration clutch malfunctions.

Electrical problem with the registration clutch.

Check visually and replace switch.

Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. Feed switch 1/2/3

Check visually and replace.

Check visually and replace switch.

Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. MP feed switch, registration switch

Check visually and replace switch.

Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. Feed switch 1, registration switch

Check visually and replace.

Check visually and replace switch.

Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. Eject switch, feedshift switch

Run maintenance item U032 and select the registration clutch on the touch panel to be turned on and off. Check the status and remedy if necessary.

Check (see page 1-4-38).

Check visually and replace switch.

Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. Registration switch, eject switch

Run maintenance item U032 and select the registration clutch on the touch panel to be turned on and off. Check the status and remedy if necessary.

Check (see page 1-4-38).

Corrective measures

1-4-13

Page 82

2GZ/2G1-2

Problem

(19) A paper jam in the feedshift section is indicated during printing (jam in feedshift section). Jam code 52

(20) A paper jam in the duplex section is indicated during printing (jam in duplex paper conveying section 1). Jam code 60

(21) A paper jam in the duplex section is indicated during printing (jam in duplex paper conveying section 2). Jam code 61

(22) A paper jam in optional document finisher is indicated during printing (jam between finisher and machine). Jam code 80

Causes/check procedures

Electrical problem with the feedshift solenoid.

Broken feedshift switch actuator.

Defective switch. Run maintenance item U031 and turn switch on and off manually.

Check if the registration clutch malfunctions.

Electrical problem with the registration clutch.

Broken feedshift switch or duplex paper conveying switch actuator.

Defective switch. Run maintenance item U031 and turn switch on and off manually.

Broken duplex paper conveying switch or feed switch 1 actuator.

Defective switch. Run maintenance item U031 and turn switch on and off manually.

Defective paper entry sensor.

Check (see page 1-4-38).

Check visually and replace switch.

Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. Feedshift switch, registration switch

Run maintenance item U032 and select the registration clutch on the touch panel to be turned on and off. Check the status and remedy if necessary.

Check (see page 1-4-38).

Check visually and replace switch.

Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. Feedshift switch, duplex paper conveying switch

Check visually and replace switch.

Replace the switch if indication of the corresponding switch on the touch panel is not displayed in reverse. Duplex paper conveying switch, feed switch 1

With 5 V DC present at YC19-6 on the finisher main PWB, check if YC19-7 on the finisher main PWB remains low or high when the paper entry sensor is turned on and off. If it does, replace the paper entry sensor.

Corrective measures

(23) A paper jam in optional document finisher is indicated during printing (paper jam during paper insertion to the finisher). Jam code 81

1-4-14

Extremely curled paper. Change the paper.

Defective paper entry sensor.

Defective finisher main PWB.

(3000-sheet document finisher) With 5 V DC present at YC19-6 on the finisher main PWB, check if YC19-7 on the finisher main PWB remains low or high when the paper entry sensor is turned on and off. If it does, replace the paper entry sensor.

(Document finisher) With 5 V DC present at CN14-1 and CN14-3 on the finisher main PWB, check if CN14-2 and CN14-4 on the finisher main PWB remains low or high when the paper entry sensor is turned on and off. If it does, replace the paper entry sensor.

Replace the finisher main PWB and check for correct operation.

Page 83

2GZ/2G1-2

Problem

(24) A paper jam in optional document finisher is indicated during printing (finisher stapler jam). Jam code 82

(25) A paper jam in optional document finisher is indicated during printing (eject sensor stay jam). Jam code 83

Causes/check procedures

Defective staple home position sensor.

3000-sheet document finisher

Defective eject switch 1. With 5 V DC present at YC16-A7 on the finisher main PWB, check

Document finisher

Defective eject sensor. With 5 V DC present at CN5-4 on the finisher main PWB, check if

Check if the paper conveying motor malfunctions.

Check if the eject roller and eject pulley contact each other.

Check if the eject guide is deformed.

Defective finisher main PWB.

With 5 V DC present at YC22-6 on the finisher main PWB, check if YC22-5 on the finisher main PWB remains low or high when the staple home position sensor is turned on and off. If it does, replace the staple home position sensor.

if YC16-A6 on the finisher main PWB remains low or high when the eject switch 1 is turned on and off. If it does, replace the eject switch 1.

CN5-6 on the finisher main PWB remains low or high when the eject sensor is turned on and off. If it does, replace the eject sensor.

Check and remedy.

Replace the finisher main PWB and check for correct operation.

Corrective measures

(26) A paper jam in optional document finisher is indicated during printing (sub tray eject jam). Jam code 84

(27) A paper jam in optional document finisher is indicated during printing (sub tray eject jam). Jam code 85

(28) A paper jam in optional document finisher is indicated during printing (internal tray paper entry sensor 1 jam). Jam code 86

Defective eject switch 2. With 5 V DC present at YC19-3 on the finisher main PWB, check if

YC19-2 on the finisher main PWB remains low or high when the eject switch 2 is turned on and off. If it does, replace the eject switch 2.

Defective eject switch 3. With 5 V DC present at YC16-A4 on the finisher main PWB, check

if YC16-A3 on the finisher main PWB remains low or high when the eject switch 3 is turned on and off. If it does, replace the eject switch 3.

Defective internal tray paper entry sensor 1.

With 5 V DC present at YC11-1 on the internal tray PWB, check if YC11-2 on the internal tray PWB remains low or high when the internal tray paper entry sensor 1 is turned on and off. If it does, replace the internal tray paper entry sensor 1.

1-4-15

Page 84

2GZ/2G1-2

Problem

(29) A paper jam in optional document finisher is indicated during printing (internal tray paper entry sensor 2 jam). Jam code 87

(30) A paper jam in optional document finisher is indicated during printing (main tray eject jam). Jam code 88

(31) A paper jam in optional document finisher is indicated during printing (centerfold unit jam). Jam code 89

(32) A paper jam in optional document finisher is indicated during printing (mailbox jam). Jam code 90

Causes/check procedures

Defective internal tray paper entry sensor 2.

Defective eject switch 1. With 5 V DC present at YC16-A7 on the finisher main PWB, check

Defective side registration home position sensor 1/2.

Defective paper conveying belt position detection sensor.

Defective centerfold paper entry sensor.

Defective centerfold eject switch.

Defective centerfold paper detection switch.

Defective mail paper entry switch.

Defective tray eject sensor. With 5 V DC present at YC4-19 on the mailbox main PWB, check

With 5 V DC present at YC11-4 on the internal tray PWB, check if YC11-5 on the internal tray PWB remains low or high when the internal tray paper entry sensor 2 is turned on and off. If it does, replace the internal tray paper entry sensor 2.

if YC16-A6 on the finisher main PWB remains low or high when the eject switch 1 is turned on and off. If it does, replace the eject switch 1.

With 5 V DC present at YC12-6 and YC10-3 on the internal tray PWB, check if YC12-5 and YC10-2 on the internal tray PWB remains low or high when the side registration home position sensor 1/2 is turned on and off. If it does, replace the side registration home position sensor 1/2.

With 5 V DC present at YC12-9 on the internal tray PWB, check if YC12-8 on the internal tray PWB remains low or high when the paper conveying belt position detection sensor is turned on and off. If it does, replace the paper conveying belt position detection sensor.

With 5 V DC present at YC13-3 on the centerfold main PWB, check if YC13-2 on the centerfold main PWB remains low or high when the centerfold paper entry sensor is turned on and off. If it does, replace the centerfold paper entry sensor.

With 5 V DC present at YC4-6 on the centerfold main PWB, check if YC4-5 on the centerfold main PWB remains low or high when the centerfold eject switch is turned on and off. If it does, replace the centerfold eject switch.

With 5 V DC present at YC5-3 on the centerfold main PWB, check if YC5-2 on the centerfold main PWB remains low or high when the centerfold paper detection switch is turned on and off. If it does, replace the centerfold paper detection switch.

With 5 V DC present at YC4-30 on the mailbox main PWB, check if YC4-21 on the mailbox main PWB remains low or high when the mail paper entry switch is turned on and off. If it does, replace the mail paper entry switch.

if YC4-17 on the mailbox main PWB remains low or high when the tray eject sensor is turned on and off. If it does, replace the tray eject sensor.

Corrective measures

1-4-16

Page 85

2GZ/2G1-2

Problem

(33) A paper jam in optional document finisher is indicated during printing (eject sensor non-arrival jam). Jam code 92

(34) A paper jam in optional document finisher is indicated during printing (reverse sensor jam). Jam code 93

Causes/check procedures

Defective eject sensor. With 5 V DC present at CN5-4 on the finisher main PWB, check if

CN5-6 on the finisher main PWB remains low or high when the eject sensor is turned on and off. If it does, replace the eject sensor.

Check if the paper conveying motor malfunctions.

Check if the eject roller and eject pulley contact each other.

Check if the eject guide is deformed.

Defective finisher main PWB.

Defective reverse sensor. With 5 V DC present at CN14-5 on the finisher main PWB, check

Check if the reverse motor malfunctions.

Check if the reverse roller and reverse pulley contact each other.

Check if the reverse guide is deformed.

Defective finisher main PWB.

Check.

Check and remedy.

Replace the finisher main PWB and check for correct operation.

if CN14-7 on the finisher main PWB remains low or high when the reverse sensor is turned on and off. If it does, replace the reverse sensor.

Check.

Check and remedy.

Replace the finisher main PWB and check for correct operation.

Corrective measures

(35) A paper jam in optional document finisher is indicated during printing (paper entry sensor stay jam). Jam code 94

(36) A paper jam in optional document finisher is indicated during printing (paper conveying sensor jam). Jam code 95

Extremely curled paper. Change the paper.

Defective paper entry sensor.

Check if the paper entry guide is deformed.

Defective finisher main PWB.

Defective paper conveying sensor.

Check if the paper conveying motor malfunctions.

Check if the paper conveying roller and paper conveying pulley contact each other.

Check if the paper conveying guide is deformed.

Defective finisher main PWB.

With 5 V DC present at CN14-1and CN14-3 on the finisher main PWB, check if CN14-2 and CN14-4 on the main PCB remains low or high when the paper entry sensor is turned on and off. If it does, replace the paper entry sensor.

Check and remedy.

Replace the finisher main PWB and check for correct operation.

With 5 V DC present at CN4-4 on the finisher main PWB, check if CN4-6 on the finisher main PWB remains low or high when the paper conveying sensor is turned on and off. If it does, replace the paper conveying sensor.

Check.

Check and remedy.

Replace the finisher main PWB and check for correct operation.

1-4-17

Page 86

2GZ/2G1

1-4-2 Self-diagnosis

(1) Self-diagnostic function

This unit is equipped with a self-diagnostic function. When a problem is detected, printing is disabled and the problem displayed a number, indicating the nature of the problem. A message is also displayed requesting the user to call for service. After removing the problem, the self-diagnostic function can be reset by turning safety switches off and back on.

(2) Self diagnostic codes

Remarks

Code Contents

0150 Backup memory device problem

(Engine PWB)

Reading from or writing to EEPROM cannot be performed.

Causes Check procedures/corrective measures

Defective engine PWB.

Device damage of EEPROM.

Replace the engine PWB and check for correct operation.

Contact the Service Administrative Division.

0160 Backup memory data problem

(Engine PWB)

Reading data from EEPROM is abnormal. Read and write data does not match five times continuously.

1010 Upper lift motor error

When cassette 1 is inserted, upper lift limit switch does not turn on within 12 s of upper lift motor turning on.

Defective engine PWB.

Device damage of EEPROM.

Poor contact in the connector terminals.

Broken gears or couplings of upper lift motor.

Defective upper lift motor.

Defective upper lift limit switch.

Poor contact in the connector terminals.

Defective engine PWB.

Replace the engine PWB and check for correct operation.

Contact the Service Administrative Division.

Check the connection of connector of upper lift motor and the connector YC13 on the engine PWB, and the continuity across the connector terminals. Repair or replace if necessary.

Replace upper lift motor.

Check for continuity across the coil. If none, replace upper lift motor.

Check if YC13-B9 on the engine PWB goes low when upper lift limit switch is turned off. If not, replace upper lift limit switch.

Check the connection of connector of upper lift limit switch and the connector YC13 on the engine PWB, and the continuity across the connector terminals. Repair or replace if necessary.

Replace the engine PWB and check for correct operation.

1-4-18

Page 87

Code Contents

1020 Lower lift motor error

When cassette 2 is inserted, lower lift limit switch does not turn on within 12 s of lower lift motor turning on.

Remarks

Causes Check procedures/corrective measures

Poor contact in the connector terminals.

Check the connection of connector of lower lift motor and the connector YC13 on the engine PWB, and the continuity across the connector terminals. Repair or replace if necessary.

2GZ/2G1

1030 Paper feeder lift motor 1 error

(optional paper feeder)

When optional cassette 3 is inserted, paper feeder lift switch 1 does not turn on within 12 s of paper feeder lift motor 1 turning on.

Broken gears or couplings of lower lift motor.

Defective lower lift motor.

Defective lower lift limit switch.

Poor contact in the connector terminals.

Defective engine PWB.

Poor contact in the connector terminals.

Broken gears or couplings of paper feeder lift motor 1.

Replace lower lift motor.

Check for continuity across the coil. If none, replace lower lift motor.

Check if YC13-B15 on the engine PWB goes low when lower lift limit switch is turned off. If not, replace lower lift limit switch.

Check the connection of connector of lower lift limit switch and the connector YC13 on the engine PWB, and the continuity across the connector terminals. Repair or replace if necessary.

Replace the engine PWB and check for correct operation.

Check the connection of connector on the engine PWB and the connector on the paper feeder main PWB, and the continuity across the connector terminals. Repair or replace if necessary.

Replace paper feeder lift motor 1.

1040 Paper feeder lift motor 2 error

(optional paper feeder)

When optional cassette 4 is inserted, paper feeder lift switch 2 does not turn on within 12 s of paper feeder lift motor 2 turning on.

Defective paper feeder lift motor 1.

Defective paper feeder lift switch 1.

Poor contact in the connector terminals.

Broken gears or couplings of paper feeder lift motor 2.

Defective paper feeder lift motor 2.

Defective paper feeder lift switch 2.

Check for continuity across the coil. If none, replace paper feeder lift motor 1.

Check if YC1-5 on the paper feeder main PWB goes low when paper feeder lift switch 1 is turned off. If not, replace paper feeder lift switch 1.

Check the connection of connector on the engine PWB and the connector on the paper feeder main PWB, and the continuity across the connector terminals. Repair or replace if necessary.

Replace paper feeder lift motor 2.

Check for continuity across the coil. If none, replace paper feeder lift motor 2.

Check if YC1-7 on the paper feeder main PWB goes low when paper feeder lift switch 2 is turned off. If not, replace paper feeder lift switch 2.

1-4-19

Page 88

2GZ/2G1

Code Contents

1100 Paper feeder lift motor 1 error

(optional 3000-sheet paper feeder)

A motor over-current signal is detected continuously for 1 s or longer.

Remarks

Causes Check procedures/corrective measures

Poor contact in the connector terminals.

Check the connection of connector on the engine PWB and the connector on the paper feeder main PWB, and the continuity across the connector terminals. Repair or replace if necessary.

1110 Paper feeder lift motor 2 error

(optional 3000-sheet paper feeder)

A motor over-current signal is detected continuously for 1 s or longer.

1120 Paper feeder left lift position problem

(optional 3000-sheet paper feeder)

Paper feeder switch 2 does not turn on within 30 s of paper feeder lift motor 1 turning on.

Paper feeder lift motor 1 does not rotate correctly (the motor is overloaded).

Poor contact in the connector terminals.

Paper feeder lift motor 2 does not rotate correctly (the motor is overloaded).

Poor contact in the connector terminals.

Defective paper feeder lift switch 2.

Defective paper feeder lift motor 1.

Check the gears and remedy if necessary.

Check the connection of connector on the engine PWB and the connector on the paper feeder main PWB, and the continuity across the connector terminals. Repair or replace if necessary.

Check the gears and remedy if necessary.

Check the connection of connector on the engine PWB and the connector on the paper feeder main PWB, and the continuity across the connector terminals. Repair or replace if necessary.

Check if YC5-7 on the paper feeder main PWB goes low when paper feeder lift switch 2 is turned off. If not, replace paper feeder lift switch 2.

Check for continuity across the coil. If none, replace paper feeder lift motor 1.

1130 Paper feeder right lift position prob-

lem (optional 3000-sheet paper feeder)

Paper feeder switch 1 does not turn on within 30 s of paper feeder lift motor 2 turning on.

The paper feeder left lift does not rise properly.

Poor contact in the connector terminals.

Defective paper feeder lift switch 1.

Defective paper feeder lift motor 2.

The paper feeder right lift does not rise properly.

Check the gears and belts, and remedy if necessary.

Check the connection of connector on the engine PWB and the connector on the paper feeder main PWB, and the continuity across the connector terminals. Repair or replace if necessary.

Check if YC5-4 on the paper feeder main PWB goes low when paper feeder lift switch 1 is turned off. If not, replace paper feeder lift switch 1.

Check for continuity across the coil. If none, replace paper feeder lift motor 2.

Check the gears and belts, and remedy if necessary.

1-4-20

Page 89

Code Contents

1800 Paper feeder unit communication

problem (optional paper feeder/3000sheet paper feeder)

No communication: there is no reply after 5 retries. Abnormal communication: a communication error (parity or checksum error) is detected five times in succession.

1900 Paper feeder EEPROM error (optional

paper feeder)

When writing the data, the write data and the read data is not continuously in agreement three times.

Remarks

Causes Check procedures/corrective measures

Poor contact in the connector terminals.

Defective engine PWB.

Defective paper feeder main PWB.

Poor contact in the connector terminals.

Check the connection of connector on the engine PWB and the connector on the paper feeder main PWB, and the continuity across the connector terminals. Repair or replace if necessary.

Replace the engine PWB and check for correct operation.

Replace the paper feeder main PWB and check for correct operation.

Check the connection of connector on the engine PWB and the connector on the paper feeder main PWB, and the continuity across the connector terminals. Repair or replace if necessary.

2GZ/2G1

2000 Drive motor problem

Stable OFF is detected for 1 s continuously after drive motor stability.

2250 Main charger cleaning motor error

The lock signal is detected.

Defective engine PWB.

Defective paper feeder.

Poor contact in the connector terminals.

Defective drive transmission system.

Defective engine PWB.

Defective drive motor.

Poor contact in the connector terminals.

Defective drive transmission system.

Defective engine PWB.

Defective main charger cleaning motor.

Replace the engine PWB and check for correct operation.

Replace the paper feeder with another unit and check the operation. If the operation is normal, replace or repair optional paper feeder.

Check the connection of connector YC11 on the engine PWB and the connector on the drive motor, and the continuity across the connector terminals. Repair or replace if necessary.

Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.

Replace the engine PWB and check for correct operation.

Replace the drive motor.

Check the connection of connector YC9 on the engine PWB and the connector on the main charger cleaning motor, and the continuity across the connector terminals. Repair or replace if necessary.

Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.

Replace the engine PWB and check for correct operation.

Replace the main charger cleaning motor.

1-4-21

Page 90

2GZ/2G1

Code Contents

2500 Paper feed motor error

Stable OFF is detected for 1 s continuously after paper feed motor stability.

Remarks

Causes Check procedures/corrective measures

Poor contact in the connector terminals.

Check the connection of connector YC11 on the engine PWB and the connector on the paper feed motor, and the continuity across the connector terminals. Repair or replace if necessary.

2600 Paper feeder paper conveying motor

error (optional 3000-sheet paper feeder)

The lock signal of the motor is detected for 450 ms continuously.

Paper feeder drive motor error (optional paper feeder)

The lock signal of the motor is detected for 500 ms continuously.

4000 Polygon motor synchronization prob-

lem

The polygon motor does not reach the stable speed within 20 s of the START signal turning on.

Defective drive transmission system.

Defective engine PWB.

Defective paper feed motor.

Poor contact in the connector terminals.

Paper feeder paper conveying motor / paper feeder drive motor does not rotate correctly (the motor is overloaded).

Defective PWB. Replace the paper feeder main PWB or

Defective motor. Replace the paper feeder paper conveying

Poor contact in the connector terminals.

Defective polygon motor.

Defective engine PWB.

Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.

Replace the engine PWB and check for correct operation.

Replace the paper feed motor.

Check the connection of connector on the engine PWB and the connector on the paper feeder main PWB, and the continuity across the connector terminals. Repair or replace if necessary.

Check the gears and remedy if necessary.

engine PWB and check for correct operation.

motor / paper feeder drive motor.

Check the connection of connector YC8 on the engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.

Replace the laser scanner unit.

Replace the engine PWB and check for correct operation.

4010 Polygon motor steady-state problem

The polygon motor rotation is not stable for 20 s after the polygon motor rotation has been stabilized.

1-4-22

Poor contact in the connector terminals.

Defective polygon motor.

Defective engine PWB.

Check the connection of connector YC8 on the engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.

Replace the laser scanner unit.

Replace the engine PWB and check for correct operation.

Page 91

Code Contents

4200 BD steady-state problem

ASIC detects a BD error A for 2 s after the polygon motor rotation has been stabilized.

Remarks

Causes Check procedures/corrective measures

Poor contact in the connector terminals.

Defective laser scanner unit.

Defective engine PWB.

Check the connection of connector YC8 on the engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.

Replace the laser scanner unit.

Replace the engine PWB and check for correct operation.

2GZ/2G1-2

5300 Broken cleaning lamp wire

While the cleaning lamp is on, the broken cleaning lamp wire detection signal is detected for 2 s continuously.

6000 Fuser heater break

Fuser unit thermistor 1 is detected 40°C/ 104°F below with 10 s continuously during warm-up and ready in.

6020 Abnormally high fuser unit thermistor

temperature

Fuser unit thermistor 1 or 2 is detected 230°C/446°F or more for 40 ms.

6030 Fuser unit thermistor break error

The thermistor break signal is detected continuously for 500 ms.

Defective cleaning lamp.

Defective engine PWB.

Defective fuser heater M or S.

Installation defectiveness on fuser unit thermistor 1.

Defective fuser unit thermostat.

Defective PWB. Replace the power source PWB or engine

Installation defectiveness on fuser unit thermistor 1 or

Defective fuser unit thermistor 1 or 2.

Defective engine PWB.

Installation defectiveness on fuser unit thermistor 1 or

Defective fuser unit thermistor 1 or 2.

Defective engine PWB.

Replace the cleaning lamp.

Replace the engine PWB and check for correct operation.

Replace the fuser heater M or S.

Check the mounting state of the fuser unit thermistor 1. If any problem is found, repair it.

Replace the fuser unit thermostat.

PWB and check for correct operation.

Check the mounting state of the fuser unit thermistor 1 or 2. If any problem is found, repair it.

Replace the fuser unit thermistor 1 or 2.

Replace the engine PWB and check for correct operation.

Check the mounting state of the fuser unit thermistor 1 or 2. If any problem is found, repair it.

Replace the fuser unit thermistor 1 or 2.

Replace the engine PWB and check for correct operation.

6050 Abnormally low fuser unit thermistor

3 temperature

Fuser unit thermistor 1 is detected 100°C/212°F less than 1 s continuously during printing.

6400 Zero-cross signal error

While fuser heater ON/OFF control is performed, the zero-cross signal is not input within 3 s.

Defective fuser heater M or S.

Installation defectiveness on fuser unit thermistor 1.

Defective PWB. Replace the power source PWB or engine

Defective PWB. Replace the engine PWB or power source

Replace the fuser heater M or S.

Check the mounting state of the fuser unit thermistor 1. If any problem is found, repair it.

PWB and check for correct operation.

1-4-23

Page 92

2GZ/2G1-2

Code Contents

6410 Fuser unit connector insertion prob-

lem

Absence of the fuser unit is detected.

Remarks

Causes Check procedures/corrective measures

Fuser unit connector inserted incorrectly.

Defective fuser unit connector.

Reinsert the fuser unit connector if necessary.

Replace the fuser unit.

6420 Fuser unit fuse cut problem

The fuse cannot be cut, When replacing the fuser unit, the fuse cannot be cut in 3 s after the fuse cut signal is turned on.

7400 Developing unit connector insertion

problem

Absence of the developing unit is detected.

7410 Drum unit connector insertion prob-

lem

Absence of the drum unit is detected.

7800 Broken external thermistor wire

The thermistor output value is 4.5 V or more.

Poor contact in the connector terminals.

Fuser unit connector inserted incorrectly.

Developing unit connector inserted incorrectly.

Defective developing unit connector.

Drum unit connector inserted incorrectly.

Defective drum unit connector.

Poor contact in the connector terminals.

Defective humidity sensor.

Check the connection of connector YC10 on the engine PWB and the continuity across the connector terminals. Repair or replace if necessary.

Reinsert the fuser unit connector if necessary.

Reinsert the developing unit connector if necessary.

Replace the developing unit.

Reinsert the drum unit connector if necessary.

Replace the drum unit.

Check the connection of connector YC14 on the engine PWB and the continuity across the connector terminals. Repair or replace if necessary.

Replace the humidity sensor.

7810 Short-circuited external thermistor

The thermistor input value is 0.5 V or less.

7900 Drum EEPROM error

Reading from or writing to EEPROM cannot be performed.

7910 Developing unit EEPROM error

Reading from or writing to EEPROM cannot be performed.

Poor contact in the connector terminals.

Defective humidity sensor.

Poor contact in the connector terminals.

Defective drum unit.

Poor contact in the connector terminals.

Defective developing unit.

Check the connection of connector YC14 on the engine PWB and the continuity across the connector terminals. Repair or replace if necessary.

Replace the humidity sensor.

Check the connection of connector on the engine PWB and the continuity across the connector terminals. Repair or replace if necessary.

Replace the drum unit.

Check the connection of connector on the engine PWB and the continuity across the connector terminals. Repair or replace if necessary.

Replace the developing unit.

1-4-24

Page 93

Code Contents

8020 Punch motor problem (optional 3000-

sheet document finisher)

The LOCK signal of the punch motor is detected for more than 500 ms while the punch motor is operating.

2GZ/2G1

Remarks

Causes Check procedures/corrective measures

Poor contact in the connector terminals.

Defective punch motor.

Defective PWB. Replace the punch PWB or finisher main

Check the connection of connector on the punch PWB and the continuity across the connector terminals. Repair or replace if necessary.

Replace the punch motor.

PWB and check for correct operation.

8030 Tray upper limit detection problem

(optional document finisher)

When the tray elevation motor raises a tray, the ON status of the tray upper limit sensor is detected.

8050 Paper conveying belt motor 1 prob-

lem (optional 3000-sheet document finisher)

Paper conveying belt home position sensor 1 does not turn off within 1.5 s. Paper conveying belt home position sensor 1 does not turn on within 2.5 s. Jam 88 is indicated.

8060 Paper conveying belt motor 2 prob-

lem (optional 3000-sheet document finisher)

Paper conveying belt home position sensor 2 does not turn off within 1.5 s. Paper conveying belt home position sensor 2 does not turn on within 2.5 s.

The tray upper limit sensor/push paper sensor/surface view sensor connector makes poor contact.

Defective tray upper limit sensor/ push paper sensor/ surface view sensor.

Defective finisher main PWB.

Poor contact in the connector terminals.

Defective paper conveying belt home position sensor 1.

Defective paper conveying belt motor 1.

Defective PWB. Replace the internal tray PWB or finisher

Poor contact in the connector terminals.

Defective paper conveying belt home position sensor 2.

Defective paper conveying belt motor 2.

Defective PWB. Replace the internal tray PWB or finisher

Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.

Replace the sensor.

Replace the finisher main PWB and check for correct operation.

Check the connection of connector YC2 on the internal tray PWB and the connector on paper conveying belt motor 1, and the continuity across the connector terminals. Repair or replace if necessary.

Replace paper conveying belt home position sensor 1.

Replace paper conveying belt motor 1.

main PWB and check for correct operation.

Check the connection of connector YC6 on the internal tray PWB and the connector on paper conveying belt motor 2, and the continuity across the connector terminals. Repair or replace if necessary.

Replace paper conveying belt home position sensor 2.

Replace paper conveying belt motor 2.

main PWB and check for correct operation.

1-4-25

Page 94

2GZ/2G1-2

Code Contents

8070 Internal tray communication error

(optional 3000-sheet document finisher)

Communication with the internal tray is not possible although the connection is detected.

8140 Main tray problem (optional 3000-

sheet document finisher)

The main tray is not detected by the main tray top limit detection sensor or the main tray capacity detection sensor within 20 s since the tray has started ascending. The main tray upper limit detection sensor to the main tray load detection sensor is not detected to be turned off in 20 s after the main tray has descended. The main tray low limit detection sensor is not detected to be turned on in 20 s after the main tray has descended. During main tray ascent, the main tray upper limit detection sensor or the main tray load detection sensor stays on for more than 2 s.

Remarks

Causes Check procedures/corrective measures

Poor contact in the connector terminals.

Defective PWB. Replace the internal tray PWB or finisher

Poor contact in the connector terminals.

Defective main tray motor.

Defective main tray upper limit detection sensor/main tray load detection sensor/main tray lower limit detection sensor.

Defective finisher main PWB.

Check the connection of connector YC6 on the finisher main PWB and the connector YC1 on the internal tray PWB, and the continuity across the connector terminals. Repair or replace if necessary.

main PWB and check for correct operation.

Check the connection of connector YC6 on the finisher main PWB and the connector on the main tray motor, and the continuity across the connector terminals. Repair or replace if necessary.

Replace the main tray motor.

Replace the sensor.

Replace the finisher main PWB and check for correct operation.

Tray elevation motor problem (optional document finisher)

When the tray elevation motor is driving, the ON status of the tray lower limit sensor or surface view sensor cannot be detected even if a specified time has elapsed.

The tray elevation motor connector makes poor contact.

The tray elevation motor malfunctions.

The tray lower limit sensor/push paper sensor/surface view sensor connector makes poor contact.

Defective tray lower limit sensor/ push paper sensor/ surface view sensor.

Defective finisher main PWB.

Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.

Replace the tray elevation motor.

Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.

Replace the sensor.

Replace the finisher main PWB and check for correct operation.

1-4-26

Page 95

Code Contents

8170 Side registration motor 1 problem

(optional 3000-sheet document finisher)

When operation returned to a home position is performed at the time of initial operation and a home position is not detected even if 3 s passed. Jam 88 is indicated.

Adjustment motor problem (optional document finisher)

When the adjustment motor is driving, the ON status of the adjustment home position sensor cannot be detected even if a specified time has elapsed. When adjustment operation starts, the ON status of the adjustment home position sensor is not detected.

2GZ/2G1

Remarks

Causes Check procedures/corrective measures

Poor contact in the connector terminals.

Defective side registration motor 1.

Defective PWB. Replace the internal tray PWB or finisher

The adjustment motor connector makes poor contact.

Defective adjustment motor.

The adjustment home position sensor connector makes poor contact.

Check the connection of connector YC2 on the internal tray PWB and the connector on side registration motor 1, and the continuity across the connector terminals. Repair or replace if necessary.

Replace side registration motor 1.

main PWB and check for correct operation.

Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.

Replace adjustment motor.

Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.

8180 Side registration motor 2 problem

(optional 3000-sheet document finisher)

When operation returned to a home position is performed at the time of initial operation and a home position is not detected even if 3 s passed. Jam 88 is indicated.

Defective adjustment home position sensor.

Defective finisher main PWB.

Poor contact in the connector terminals.

Defective side registration motor 2.

Defective PWB. Replace the internal tray PWB or finisher

Replace the adjustment home position sensor.

Replace the finisher main PWB and check for correct operation.

Check the connection of connector YC8 on the internal tray PWB and the connector of side registration motor 2, and the continuity across the connector terminals. Repair or replace if necessary.

Replace side registration motor 2.

main PWB and check for correct operation.

1-4-27

Page 96

2GZ/2G1

Code Contents

8210 Stapler shift motor 1 error (optional

3000-sheet document finisher)

When operation returned to a home position is performed at the time of initial operation and a home position is not detected even if 1.5 s passed.

Stapler problem (optional document finisher)

When the stapler motor is driving, the ON status of the stapler home position sensor cannot be detected even if a specified time has elapsed.

Remarks

Causes Check procedures/corrective measures

Poor contact in the connector terminals.

Defective stapler shift motor 1.

Defective finisher main PWB.

The stapler connector makes poor contact.

The stapler is blocked with a staple.

The stapler is broken.

Check the connection of connector YC9 on the finisher main PWB and the connector of stapler shift motor 1, and the continuity across the connector terminals. Repair or replace if necessary.

Replace stapler shift motor 1.

Replace the finisher main PWB and check for correct operation.

Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.

Remove the stapler cartridge, and check the cartridge and the stapling section of the stapler.

Replace the stapler and check for correct operation.

8220 Stapler shift motor 2 error (optional

3000-sheet document finisher)

When operation returned to a home position is performed at the time of initial operation and a home position is not detected even if 3.5 s passed.

8230 Stapler motor problem (optional 3000-

sheet document finisher)

Jam 82 is indicated.

8300 Centerfold unit communication error

(optional centerfold unit of 3000-sheet document finisher)

Communication with the centerfold unit is not possible although the connection is detected.

Defective finisher main PWB.

Poor contact in the connector terminals.

Defective stapler shift motor 2.

Defective finisher main PWB.

Poor contact in the connector terminals.

Defective stapler motor.

Defective finisher main PWB.

Poor contact in the connector terminals.

Defective centerfold unit set switch.

Replace the finisher main PWB and check for correct operation.

Check the connection of connector YC10 on the finisher main PWB and the connector of stapler shift motor 2, and the continuity across the connector terminals. Repair or replace if necessary.

Replace stapler shift motor 2.

Replace the finisher main PWB and check for correct operation.

Check the connection of connector YC10 on the finisher main PWB and the connector of stapler motor, and the continuity across the connector terminals. Repair or replace if necessary.

Replace the stapler motor.

Replace the finisher main PWB and check for correct operation.

Check the connection of connector YC22 on the finisher main PWB and the continuity across the connector terminals. Repair or replace if necessary.

Replace the centerfold unit set switch.

1-4-28

Defective finisher main PWB.

Replace the finisher main PWB and check for correct operation.

Page 97

Code Contents

8310 Centerfold side registration motor 1

problem (optional centerfold unit of 3000-sheet document finisher)

The home position is not detected when initial operation even if 1000 ms passed.

Remarks

Causes Check procedures/corrective measures

Poor contact in the connector terminals.

Check the connection of connector YC6 on the centerfold main PWB and the connector of centerfold side registration motor 1, and the continuity across the connector terminals. Repair or replace if necessary.

2GZ/2G1

8320 Centerfold paper conveying belt

motor problem (optional centerfold unit of 3000-sheet document finisher)

The home position is not detected when initial operation even if 2500 ms passed.

8330 Blade motor problem (optional cen-

terfold unit of 3000-sheet document finisher)

The home position is not detected when initial operation even if 1500 ms passed.

Defective centerfold side registration motor 1.

Defective PWB. Replace the centerfold main PWB or finisher

Poor contact in the connector terminals.

Defective centerfold paper conveying belt motor 1/2.

Defective PWB. Replace the centerfold main PWB or finisher

Poor contact in the connector terminals.

Defective blade motor.

Replace centerfold side registration motor 1.

main PWB and check for correct operation.

Check the connection of connector YC6/ YC7 on the centerfold main PWB and the connector of centerfold paper conveying belt motor 1/2, and the continuity across the connector terminals. Repair or replace if necessary.

Replace centerfold paper conveying belt motor 1/2.

main PWB and check for correct operation.

Check the connection of connector YC8 on the centerfold main PWB and the connector of the blade motor, and the continuity across the connector terminals. Repair or replace if necessary.

Replace the blade motor.

8340 Centerfold staple motor problem

(optional centerfold unit of 3000-sheet document finisher)

Jam 89 is indicated.

8350 Centerfold side registration motor 2

problem (optional centerfold unit of 3000-sheet document finisher)

The home position is not detected when initial operation even if 1000 ms passed.

Defective PWB. Replace the centerfold main PWB or finisher

main PWB and check for correct operation.

Poor contact in the connector terminals.

Defective centerfold staple motor.

Defective PWB. Replace the centerfold main PWB or finisher

Poor contact in the connector terminals.

Defective centerfold side registration motor 2.

Defective PWB. Replace the centerfold main PWB or finisher

Check the connection of connector YC9 on the centerfold main PWB and the connector of the centerfold staple motor, and the continuity across the connector terminals. Repair or replace if necessary.

Replace the centerfold staple motor.

main PWB and check for correct operation.

Check the connection of connector YC7 on the centerfold main PWB and the connector of centerfold side registration motor 2, and the continuity across the connector terminals. Repair or replace if necessary.

Replace centerfold side registration motor 1.

main PWB and check for correct operation.

1-4-29

Page 98

2GZ/2G1-2

Code Contents

8360 Centerfold main motor problem

(optional centerfold unit of 3000-sheet document finisher)

The motor lock signal is detected above 1000 ms during driving the centerfold main motor.

8440 Sensor adjusting problem (optional

document finisher)

The sensor cannot be adjusted within the specified range.

8460 EEPROM problem (optional document

finisher)

Reading from or writing to EEPROM cannot be performed.

Remarks

Causes Check procedures/corrective measures

Poor contact in the connector terminals.

Defective centerfold main motor.

Defective PWB. Replace the centerfold main PWB or finisher

The paper entry sensor connector makes poor contact.

Defective paper entry sensor.

The optical path of the paper entry sensor is blocked by foreign matter.

Defective finisher main PWB.

Defective EEPROM or finisher main PWB.

Check the connection of connector YC12 on the centerfold main PWB and the connector of the centerfold main motor, and the continuity across the connector terminals. Repair or replace if necessary.

Replace the centerfold main motor.

main PWB and check for correct operation.

Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.

Replace the paper entry sensor and check for correct operation.

Remove the foreign matter.

Replace the finisher main PWB and check for correct operation.

8500 Mailbox communication error

(optional mailbox of 3000-sheet document finisher)

Communication with the mailbox is not possible although the connection is detected.

8510 Mailbox drive motor problem

(optional mailbox of 3000-sheet document finisher)

The motor lock signal is detected above 500 ms during driving the mailbox drive motor.

8800 Document finisher communication

problem (optional 3000-sheet document finisher)

No communication: there is no reply after 5 retries. Abnormal communication: a communication error (parity or checksum error) is detected five times in succession.

Poor contact in the connector terminals.

Defective PWB. Replace the mailbox main PWB or finisher

Poor contact in the connector terminals.

Defective mailbox drive motor.

Defective PWB. Replace the mailbox main PWB or finisher

Poor contact in the connector terminals.

Defective PWB. Replace the finisher main PWB or engine

Check the connection of the connector of the mailbox and the connector YC7 on the finisher main PWB, and the continuity across the connector terminals. Repair or replace if necessary.

main PWB and check for correct operation.

Check the connection of connector YC2 on the mailbox main PWB and the connector of the mailbox drive motor, and the continuity across the connector terminals. Repair or replace if necessary.

Replace the mailbox drive motor.

main PWB and check for correct operation.

Check the connection of connector on the finisher main PWB and the connector on the engine PWB, and the continuity across the connector terminals. Repair or replace if necessary.

PWB and check for correct operation.

1-4-30

Page 99

Code Contents

8900 Backup memory data problem

(optional 3000-sheet document finisher)

Read and write data does not match.

Remarks

Causes Check procedures/corrective measures

Poor contact in the connector terminals.

Check the connection of connector on the finisher main PWB and the connector on the engine PWB, and the continuity across the connector terminals. Repair or replace if necessary.

2GZ/2G1-2

8910 Backup memory data problem

(optional 3000-sheet document finisher)

Read and write data does not match.

8920 Backup memory data problem

(optional mailbox of 3000-sheet document finisher)

Read and write data does not match.

8930 Backup memory data problem

(optional centerfold unit of 3000-sheet document finisher)

Read and write data does not match.

Defective finisher main PWB.

Poor contact in the connector terminals.

Defective punch PWB.

Poor contact in the connector terminals.

Defective mailbox main PWB.

Poor contact in the connector terminals.

Defective centerfold main PWB.

Replace the finisher main PWB and check for correct operation.

Check the connection of connector on the punch PWB and the connector YC4 on the finisher main PWB, and the continuity across the connector terminals. Repair or replace if necessary.

Replace the punch PWB and check for correct operation.

Check the connection of connector on the mailbox main PWB and the connector YC7 on the finisher main PWB, and the continuity across the connector terminals. Repair or replace if necessary.

Replace the mailbox main PWB and check for correct operation.

Check the connection of connector on the centerfold main PWB and the connector YC5 on the finisher main PWB, and the continuity across the connector terminals. Repair or replace if necessary.

Replace the centerfold main PWB and check for correct operation.

F000 Operation panel PWB communication

error

F010 Main PWB checksum error Defective main

F020 Memory checksum error Defective main

F030 Main PWB system error Defective main

F040 Engine PWB communication error Defective main

F226 VIDEO output error Defective main

Defective main PWB.

Defective operation panel PWB.

PWB.

Defective expansion memory.

PWB.

Defective engine PWB.

PWB.

Replace the main PWB and check for correct operation.

Replace the operation panel PWB and check for correct operation.

Replace the main PWB and check for correct operation.

Replace the expansion memory and check for correct operation.

Replace the main PWB and check for correct operation.

Replace the engine PWB and check for correct operation.

Replace the main PWB and check for correct operation.

1-4-31

Page 100

2GZ/2G1-2

1-4-3 Image formation problems

(1)No image appears (entirely white).

See page 1-4-33. See page 1-4-33. See page 1-4-34. See page 1-4-34. See page 1-4-34.

(6)A black line appears longitudinally.

See page 1-4-34. See page 1-4-35. See page 1-4-35. See page 1-4-35. See page 1-4-35.

(11)The leading edge of the image is sporadically misaligned

(2)No image appears (entirely black).

(7)A black line appears laterally.

(12)Paper creases. (13)Offset occurs. (14)Image is partly

(3)Image is too light. (4)Background is

visible.

(8)One side of the print image is darker than the other.

(9)Black dots appear on the image.

missing.

(5)A white line appears longitudinally.

(10)Image is blurred.

(15)Fusing is poor.

See page 1-4-36. See page 1-4-36. See page 1-4-36. See page 1-4-36. See page 1-4-37.

(16)Image is out of focus.

See page 1-4-37. See page 1-4-37.

1-4-32

(17)Image is not square.

Kyocera FS-9130DN, FS-9530DN Service manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Safety precautions

CONTENTS

1-1 Specifications

1-1-1 Specifications

1-1-2 Parts names

(1) Body

(2) Operation panel

1-1-3 Machine cross section

1-2-1 Installation environment

1-2-2 Unpacking and installation

(1) Installation procedure

1-2-3 Installing the network interface card (option)

1-2-4 Installing the hard disk unit (option)

1-2-5 Installing the CompactFlash card (option)

1-2-6 Installing the USB memory (option)

1-2-7 Installing the expansion memory (option)

1-3 Maintenance Mode

1-3-1 Maintenance mode

(1) Maintenance mode

(2) Executing a maintenance item

(3) Contents of maintenance mode items

1-3-2 Service mode

(1) Executing a service item

(2) Description of service mode

1-4-1 Paper misfeed detection

(1) Paper misfeed indication

(2) Paper misfeed detection conditions

(3) Paper misfeeds

1-4-2 Self-diagnosis

(1) Self-diagnostic function

(2) Self diagnostic codes

1-4-3 Image formation problems