RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF
USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
It may be illegal to dispose of this battery into the municipal waste stream. Check with your local
solid waste officials for details in your area for proper disposal.
ATTENTION
IL Y A UN RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE
TYPE INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES INSTRUCTIONS DONNEES.
Il peut être illégal de jeter les batteries dans des eaux d’égout municipales. Vérifiez avec les fonctionnaires municipaux de votre région pour les détails concernant des déchets solides et une mise
au rebut appropriée.
2February 6, 2007Contents, 1-1-1, 1-1-2, 1-2-1, 1-2-5, 1-2-8 to
1-2-12, 1-3-1, 1-3-3, 1-3-6 to 1-3-8, 1-3-10, 1-3-13
to 1-3-16, 1-3-18, 1-3-19, 1-3-27 to 1-3-34, 1-4-2,
1-4-7, 1-4-9 to 1-4-17, 1-4-23, 1-4-24, 1-4-26,
1-4-30 to 1-4-37, 1-4-40, 1-5-4 to 1-5-8, 1-5-12,
1-5-16 to 1-5-26, 1-6-2, 2-1-1, 2-1-4, 2-1-8, 2-1-11,
2-1-13, 2-2-1, 2-2-2, 2-2-4, 2-2-5, 2-3-1, 2-3-2,
2-3-8, 2-3-11, 2-4-1, 2-4-2
3April 12, 20071-4-4-
-
-
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Safety precautions
This booklet provides safety warnings and precautions for our service personnel to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.
Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and
to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
Symbols
The triangle () symbol indicates a warning including danger and caution. The specific point
of attention is shown inside the symbol.
General warning.
Warning of risk of electric shock.
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
General prohibited action.
Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
General action required.
Remove the power plug from the wall outlet.
Always ground the copier.
1.Installation Precautions
WARNING
• Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check
that it is adequate for the rated current. .............................................................................................
• Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosion or electric shock. Never connect the ground cable to any of the following: gas pipes,
lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the
• Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .......
• Do not install the copier in a humid or dusty place. This may cause fire or electric shock. ................
• Do not install the copier near a radiator, heater, other heat source or near flammable material.
This may cause fire. .........................................................................................................................
• Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ...........
• Always handle the machine by the correct locations when moving it. ...............................................
• Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause
the copier to move unexpectedly or topple, leading to injury. ...........................................................
• Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately. If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical
• Under no circumstances attempt to bypass or disable safety features including safety mechanisms
and protective circuits. .....................................................................................................................
• Always use parts having the correct specifications. ..........................................................................
• Always use the thermostat or thermal fuse specified in the service manual or other related brochure when replacing them. Using a piece of wire, for example, could lead to fire or other serious
• Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ............................................................................................................
CAUTION
• Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are
safely secured so they will not be caught in rotating sections. ..........................................................
• Use utmost caution when working on a powered machine. Keep away from chains and belts. ........
• Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
• Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ........................................................................................................
• Do not remove the ozone filter, if any, from the copier except for routine replacement. ....................
• Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. .....................................................................................................
• Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. .............................................................................................
• Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ........
• Remove toner completely from electronic components. ...................................................................
• Run wire harnesses carefully so that wires will not be trapped or damaged. ....................................
• After maintenance, always check that all the parts, screws, connectors and wires that were
removed, have been refitted correctly. Special attention should be paid to any forgotten connector,
trapped wire and missing screws. ...................................................................................................
• Check that all the caution labels that should be present on the machine according to the instruction
handbook are clean and not peeling. Replace with new ones if necessary. ......................................
• Handle greases and solvents with care by following the instructions below: .....................................
· Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
· Ventilate the room well while using grease or solvents.
· Allow applied solvents to evaporate completely before refitting the covers or turning the power
switch on.
· Always wash hands afterwards.
• Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. .......................................................................................................................
• Should smoke be seen coming from the copier, remove the power plug from the wall outlet imme-
1-1-2 Parts names............................................................................................................................................1-1-3
(1) Body ..................................................................................................................................................1-1-3
1-2-2 Unpacking and installation ......................................................................................................................1-2-2
1-2-3 Installing the network interface card (option) ..........................................................................................1-2-9
1-2-4 Installing the hard disk unit (option) ......................................................................................................1-2-10
1-2-5 Installing the CompactFlash card (option) ............................................................................................1-2-11
1-2-6 Installing the USB memory (option) ......................................................................................................1-2-11
1-2-7 Installing the expansion memory (option) .............................................................................................1-2-12
(2) Executing a maintenance item ..........................................................................................................1-3-1
(3) Contents of maintenance mode items...............................................................................................1-3-3
1-3-2 Service mode ........................................................................................................................................1-3-24
(1) Executing a service item .................................................................................................................1-3-24
(2) Description of service mode ............................................................................................................1-3-25
1-4 Troubleshooting
1-4-1 Paper misfeed detection .........................................................................................................................1-4-1
(1) Paper misfeed indication ...................................................................................................................1-4-1
(2) Paper misfeed detection conditions ..................................................................................................1-4-1
(3) Paper misfeeds .................................................................................................................................1-4-9
(1) No image appears (entirely white)...................................................................................................1-4-33
(2) No image appears (entirely black)...................................................................................................1-4-33
(3) Image is too light. ............................................................................................................................1-4-34
(4) Background is visible.......................................................................................................................1-4-34
(5) A white line appears longitudinally. .................................................................................................1-4-34
(6) A black line appears longitudinally. .................................................................................................1-4-34
(7) A black line appears laterally...........................................................................................................1-4-35
(8) One side of the print image is darker than the other. ......................................................................1-4-35
(9) Black dots appear on the image......................................................................................................1-4-35
(10) Image is blurred...............................................................................................................................1-4-35
(11) The leading edge of the image is sporadically misaligned..............................................................1-4-36
(12) Paper creases. ................................................................................................................................1-4-36
(14) Image is partly missing....................................................................................................................1-4-36
(15) Fusing is poor..................................................................................................................................1-4-37
(16) Image is out of focus. ......................................................................................................................1-4-37
(17) Image is not square........................................................................................................
1-4-4 Electric problems ..................................................................................................................................1-4-38
1-5-2 Paper feed section..................................................................................................................................1-5-2
1-5-3 Laser scanner unit ................................................................................................................................1-5-11
1-5-6 Transfer section ....................................................................................................................................1-5-18
(1) Downloading the firmware from the parallel interface .......................................................................1-6-2
(2) Downloading the firmware from the memory card.............................................................................1-6-3
(3) Downloading the firmware from the USB memory ............................................................................1-6-5
2-1 Mechanical construction
2-1-1 Paper feed section..................................................................................................................................2-1-1
2-1-2 Main charging section .............................................................................................................................2-1-4
(1) Paper conveying operation in duplex copying.................................................................................2-1-16
2-2 Electrical Parts Layout
2-2-1 Electrical parts layout..............................................................................................................................2-2-1
(4) Other electrical components..............................................................................................................2-2-5
2-3 Operation of the PWBs
2-3-1 Power source PWB.................................................................................................................................2-3-1
Maintenance parts list .............................................................................................................................2-4-1
General wiring diagram...........................................................................................................................2-4-2
Floor requirements..........................1275 (W) x 646 (D) mm
3/16" (W) x 25 1/8" (D)
50
Power source..................................120 V AC, 60 Hz, max. 11.4A
220 to 240 V AC, 50/60 Hz, max. 6.1 A
Options ...........................................Paper feeder, 3000-sheet paper feeder, document finisher, 3000-sheet document
finisher, centerfold unit, mailbox, punch unit and security kit
NOTE: These specifications are subject to change without notice.
1-1-2
1-1-2 Parts names
(1) Body
2GZ/2G1
13
20
19
18
14
11
12
1
2
3
4
10
9
8
7
6
5
16
15
1. Operation panel
2. Front cover
3. Cassette 2
4. Paper guide
5. Paper stopper
6. Cassette 1
7. Handles for transport
8. MP (Multi-Purpose) tray
9. Main switch
10. Top tray
17
Figure 1-1-1
11. Toner container
12. Toner container release lever
13. Waste toner box
14. Cleaning brush
15. Power cord connector
16. Option unit connector
17. Handles for transport
18. Left cover 2
19. Lock lever
20. Left cover 1
21
22
23
24
25
26
27
28
21. Memory card slot
22. Option interface slot (OPT)
23. Option memory slot cover
24. USB Memory slot (A1)
25. Parallel interface connector
26. Option hard disk unit Slot
(HDD)
27. Network interface connector
28. USB interface connector (B1)
1-1-3
2GZ/2G1
(2) Operation panel
11610
7128 913
5
1. GO key
2. CANCEL key
3. OK key
4. MENU key
5. Cursor keys
6. Ready indicator
7. Data indicator
4321
Figure 1-1-2
8. Attention indicator
9. Message display
10. Interface indicator
11. Paper size indicator
12. Paper type indicator
13. Paper jam indicator
1-1-4
1-1-3 Machine cross section
2GZ/2G1
Figure 1-1-3 Machine cross section
1. Paper feed section
2. Main charging section
3. Laser scanner unit
4. Developing section
5. Transfer and separation section
6. Cleaning and charge erasing section
7. Fuser section
8. Eject and switchback section
9. Duplex section
Light path
Paper path
1-1-5
2GZ/2G1
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1-1-6
1-2 Installation
1-2-1 Installation environment
1. Temperature: 10 to 32.5°C/50 to 90.5°F
2. Humidity: 15 to 80%RH
3. Power supply: 120 V AC, max. 11.4 A
220 to 240 V AC, max. 6.1 A
4. Power source frequency: 50 Hz
5. Installation location
Avoid direct sunlight or bright lighting. Ensure that the photoconductor will not be exposed to direct sunlight or
other strong light when removing paper jams.
Avoid extremes of temperature and humidity, abrupt ambient temperature changes, and hot or cold air directed
onto the machine.
Avoid dust and vibration.
Choose a surface capable of supporting the weight of the machine.
Place the machine on a level surface (maximum allowance inclination: 1°).
Avoid air-borne substances that may adversely affect the machine or degrade the photoconductor, such as mercury, acidic of alkaline vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic solvents.
Select a room with good ventilation.
6. Allow sufficient access for proper operation and maintenance of the machine.
Machine front: 1000 mm/39
Machine right: 300 mm/11 13/16" Machine left: 300 mm/11 13/16"
± 0.3%/60 Hz ± 0.3%
3/8" Machine rear: 100 mm/3 15/16"
2GZ/2G1-2
300 mm/
13/16"
11
300 mm/
11 13/16"
100 mm/
15/16"
3
Figure 1-2-1 Installation dimensions
1000 mm/
3/8"
39
1-2-1
2GZ/2G1
1-2-2 Unpacking and installation
(1) Installation procedure
Start
Unpacking.
Remove the tapes.
Install the optional paper feeder.
Release of cassette lift plate.
Load paper.
Install the toner container.
Install the waste toner box.
Connecting the printer to the computer.
Connect the power cord.
Printing a status page.
Completion of the machine installation.
1-2-2
Unpacking.
2GZ/2G1-1
Figure 1-2-2 Unpacking
1. Printer
2. Outer case
3. Inner frame
4. Skid
5. Bottom front left pad
6. Bottom front right pad
7. Bottom rear left pad
8. Bottom rear right pad
9. Machine cover
10. Upper left pad
Caution: Place the machine on a level surface.
11. Upper right pad
12. Spacer
13. Toner container
14. Hinge joints
15. Bar code labels
16. Plastic bag
17. Paper size plates
18. Operation guide
19. Document tray
1-2-3
2GZ/2G1
Remove the tapes.
1. Remove three tapes.
Install the optional paper feeder.
Tapes
Tape
Figure 1-2-3
1. Install the optional paper feeder as necessary.
Release of cassette lift plate.
1. Pull cassette 1 and 2 out.
Remove the lift plate stopper from each cassette and attach it to the storage location.
When moving the machine, attach the lift
plate in original position.
Lift plate stopper
Figure 1-2-4
1-2-4
Load paper.
2GZ/2G1-2
1. Pull the cassette out.
2. Holding the paper size adjusting tab both
ends, move the paper guide to fit the paper
size.
3. Adjust the paper stopper to fit the paper
size.
Paper guide
Paper size adjusting tab
Figure 1-2-5
4. Align the paper flush against the left side of
the cassette.
Paper stopper
Figure 1-2-6
Paper
Figure 1-2-7
1-2-5
2GZ/2G1
Install the toner container.
1. Open the front cover.
2. Lightly tap the top of the toner container five
to six times.
3. Thoroughly shake the toner container (in the
direction of the arrows) ten times or more to
loosen and mix the toner inside.
Toner container
Figure 1-2-8
Toner container
4. Gently push the toner container into the
machine along the rails.
Push the container all the way into the
machine until it locks in place.
1-2-6
Figure 1-2-9
Toner container
Figure 1-2-10
Install the waste toner box.
2GZ/2G1
1. Install the waste toner box in the machine.
2. Close the front cover.
Connecting the printer to the computer.
1. There are various ways of connecting the
printer to the computer, such as through the
parallel interface connector, USB interface
connector, or through the network interface
connector.
Waste toner box
Figure 1-2-11
Printer (Right side)
Power cord
Figure 1-2-12
Parallel interface
USB interface
Network
interface
1-2-7
2GZ/2G1-2
Connect the power cord.
1. Connect the power cord to the connector at
the rear side of the machine.
2. Insert the power plug into the wall outlet.
Printing a status page.
1. Turn the main switch on and the toner is
supplied to the development unit for approximately 8 minutes.
2. Press MENU key.
3. Display [Print Status page] using cursor up/
down keys.
4. Press the OK key twice. A status page is
printed.
Completion of the machine installation.
1-2-8
1-2-3 Installing the network interface card (option)
Procedure
1. Remove two screws and remove the inter-
face slot cover (OPT).
2GZ/2G1-2
Interface
slot cover
Figure 1-2-13
2. Insert the network interface card and secure
it with the screws removed in step 1.
3. Connect the network cable.
Network interface card
Figure 1-2-14
Network cable
Figure 1-2-15
1-2-9
2GZ/2G1-2
1-2-4 Installing the hard disk unit (option)
Procedure
1. Remove two screws and remove the slot
cover (HDD).
Slot cover
Figure 1-2-16
2. Insert the hard disk unit into the slot.
3. Tighten two screws to secure the hard disk
unit.
Hard disk unit
Figure 1-2-17
Hard disk unit
1-2-10
Figure 1-2-18
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