Kyocera FS-6970 Service Bulletin 2J5 0015 B366

increased in order

to sta

bilize the toner low

detec

tion.)

Service Bulletin Ref. No.

Subject

(Page.1/1)

2J5-0015 (B366)

<Date> November 14, 2011

Firmware Upgrade (Engine: ver.007.002)

FS-6970DN_05.00.0010_(2011-08-24)

Model

FS-6970DN

Topic

The firmware was upgraded as follows.

Content of Changes

No. Item Details

1 Measures against the

erroneous display of
“Toner low” message

<Note>
The message “Replace toner” may appear if toner inside the developer unit is clustered on one side because of
move of the machine or due to detachment/attachment of the developer unit for jam clearance even after the
engine firmware was upgraded. In this case, however, the message can be cleared by closing the top cover after
once opening it or turning the power OFF and ON.

SYSTEM 2J5_3000005005 4c40 005.005 2011/8/24

Program No.

The toner low detection was changed according to the residual amount
since “Toner low” might be displayed right after toner container was
installed.

(Indication of “Toner low” message is based on the count where the
toner low is regularly detected. However, if the amount of residual toner
inside the toner container is high, the count to show this message will be

Check

SUM

Ver. Status Date

Current

Ver.

- -

Remark

CTL No.

575683 ENGINE

FW

ENGINE 2J5_1000007002 0b5f 007.002 2011/10/6 006.002 -

For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net.
When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware to the latest version at the same
time.

KMC’s Classification Entire Stock Rework In-Field modification at next visit

In-Field modification by case No modification necessary

Field Measure: Please upgrade the firmware when the problem described above arises.

Also, please explain your users the content of <Note> above.

Serial Nos. of the Affected Machines: Planned from the October 2011* production

*The above is the plan at the present moment. Please note that this information is subject to change.

European Service & Development Center (ESDC)

KYOCERA MITA Europe B.V.

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