Kyocera FS-6970 Service Bulletin 2J5 0013 B190

toner] or [Low toner]
was displayed
.
heater
ON during print
ing>
Service Bulletin Ref. No.
Subject
(Page.1/1)
2J5-0013 (B190)
<Date> June 30, 2011
Firmware Upgrade (Engine: Ver.006.002)
FS-6970DN_v4.00.0020_(2010-12-24)
Model
FS-6970DN
Topic
The firmware was upgraded as follows.
Content of Changes
No. Item Details
1 Measure against the gray
background
2 Measure against the
misdetection of the SC6000 error (Fuser heater error)
<Note> The following change has been implemented since this engine firmware. Please explain it to the users.
The toner container once showed <Replace toner> cannot be reused even if reinstalling it into the machine. Please replace it with a new toner container.
<FS-6970DN>
Program No.
SYSTEM 2J5_3000004003 68fa 004.003 2010/12/24 003.009
The gray background might appear when refilling toner. The margin for gray background was improved by regulating the amount of refilled toner when the toner is installed after [Replace
The SC6000 (Fuser heater error) might be mistakenly detected. Therefore, the condition for detection was changed. The time below was changed from 5 sec. to 15 sec.: <In case that fuser temperature does not rise at continuous
Check
SUM
Ver. Status Date Current Ver. Remark
CTL.
566027 ENGINE
566075 ENGINE
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FW
ENGINE 2J5_1000006002 8B90 006.002 2011/6/8 005.001
For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net. When upgrading the firmware or replacing a board, please upgrade each kind of the firmware to the latest version at the same time.
KMC’s Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measure: Please upgrade the firmware if the phenomenon described above arises. Also, please explain the users the content of <Note> above.
Serial Nos. of the Affected Machines: Planned from June 2011* production
*The above is the plan at the present moment. Please note that this information is subject to change.
European Service & Development Center (ESDC)
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New upgrade
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