Kyocera FS-2020, FS-3920, FS-4020 SERVICE MANUAL

FS-2020D FS-3920DN FS-4020DN

SERVICE

MANUAL

Published in June 2011

842J2116

2J2SM066

Rev. 6

CAUTION

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

It may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for proper disposal.

ATTENTION

IL Y A UN RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES INSTRUCTIONS DONNEES.

Il peut être illégal de jeter les batteries dans des eaux d’égout municipales. Vérifiez avec les fonctionnaires municipaux de votre région pour les détails concernant des déchets solides et une mise au rebut appropriée.

Revision history

Revision Date Replaced pages Remarks

1 April 10, 2009 1-1-2 -

2 June 18, 2009 1-3-2, 1-3-3, 1-3-4, 1-3-5, 1-3-6 -

3 October 30, 2009 1-1-2 -

4 December 15, 2009 CONTENTS, 1-2-1, 1-3-2, 1-3-4, 1-4-7, 1-4-8, 1-5-2,

1-5-22 to 1-5-24, 1-5-40, 2-1-10, 2-1-11, 2-2-1 to 2-2-4, 2-3-2, 2-3-3, 2-3-6, 2-4-1 to 2-4-5

5 March 26, 2010 1-3-11 to 1-3-15 -

6 June 4, 2011 Safety precautions, 1-4-6 -

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Safety precautions

This booklet provides safety warnings and precautions for our service personnel to ensure the safety of their customers, their machines as well as themselves during maintenance activities. Service personnel are advised to read this booklet carefully to familiarize themselves with the warnings and precautions described here before engaging in maintenance activities.

Safety warnings and precautions

Various symbols are used to protect our service personnel and customers from physical danger and to prevent damage to their property. These symbols are described below:

DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect

compliance with warning messages using this symbol.

WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance

with warning messages using this symbol.

CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect com-

pliance with warning messages using this symbol.

Symbols

The triangle ( ) symbol indicates a warning including danger and caution. The specific point of attention is

shown inside the symbol.

General warning. Warning of risk of electric shock.

Warning of high temperature.

indicates a prohibited action. The specific prohibition is shown inside the symbol.

General prohibited action. Disassembly prohibited.

indicates that action is required. The specific action required is shown inside the symbol.

General action required. Remove the power plug from the wall outlet.

Always ground the copier.

1. Installation Precautions

WARNING

• Do not use a power supply with a voltage other than that specified. Avoid multiple connections to one outlet: they may cause fire or electric shock. When using an extension cable, always check that

it is adequate for the rated current. .....................................................................................................

• Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or electric shock. Connecting the earth wire to an object not approved for the purpose may cause explosion or electric shock. Never connect the ground cable to any of the following: gas pipes, lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the proper

authorities. ..........................................................................................................................................

CAUTION:

• Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .........

• Do not install the copier in a humid or dusty place. This may cause fire or electric shock. .................

• Do not install the copier near a radiator, heater, other heat source or near flammable material. This

may cause fire. ...................................................................................................................................

• Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool

as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ............

• Always handle the machine by the correct locations when moving it. .................................................

• Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause

the copier to move unexpectedly or topple, leading to injury. ..............................................................

• Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately. If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical atten-

tion. .....................................................................................................................................................

• Advice customers that they must always follow the safety warnings and precautions in the copier’s

instruction handbook. .........................................................................................................................

2. Precautions for Maintenance

WARNING

• Always remove the power plug from the wall outlet before starting machine disassembly. ................

• Always follow the procedures for maintenance described in the service manual and other related

brochures. ..........................................................................................................................................

• Under no circumstances attempt to bypass or disable safety features including safety mechanisms

and protective circuits. ........................................................................................................................

• Always use parts having the correct specifications. ............................................................................

• Always use the thermostat or thermal fuse specified in the service manual or other related brochure when replacing them. Using a piece of wire, for example, could lead to fire or other serious acci-

dent. ...................................................................................................................................................

• When the service manual or other serious brochure specifies a distance or gap for installation of a

part, always use the correct scale and measure carefully. ..................................................................

• Always check that the copier is correctly connected to an outlet with a ground connection. ...............

• Check that the power cable covering is free of damage. Check that the power plug is dust-free. If it

is dirty, clean it to remove the risk of fire or electric shock. .................................................................

• Never attempt to disassemble the optical unit in machines using lasers. Leaking laser light may

damage eyesight. ...............................................................................................................................

• Handle the charger sections with care. They are charged to high potentials and may cause electric

shock if handled improperly. ...............................................................................................................

CAUTION

• Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are safely

secured so they will not be caught in rotating sections. ......................................................................

• Use utmost caution when working on a powered machine. Keep away from chains and belts. ..........

• Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................

• Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause

abnormally high temperatures. ...........................................................................................................

• Do not remove the ozone filter, if any, from the copier except for routine replacement. ......................

• Do not pull on the AC power cord or connector wires on high-voltage components when removing

them; always hold the plug itself. ........................................................................................................

• Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a

cable cover or other appropriate item. ................................................................................................

• Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ..........

• Remove toner completely from electronic components. .....................................................................

• Run wire harnesses carefully so that wires will not be trapped or damaged. ......................................

• After maintenance, always check that all the parts, screws, connectors and wires that were removed, have been refitted correctly. Special attention should be paid to any forgotten connector,

trapped wire and missing screws. .......................................................................................................

• Check that all the caution labels that should be present on the machine according to the instruction

handbook are clean and not peeling. Replace with new ones if necessary. .......................................

• Handle greases and solvents with care by following the instructions below: ......................................

· Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.

· Ventilate the room well while using grease or solvents.

· Allow applied solvents to evaporate completely before refitting the covers or turning the power switch on.

· Always wash hands afterwards.

• Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to

fire in a furnace, etc. ...........................................................................................................................

• Should smoke be seen coming from the copier, remove the power plug from the wall outlet immedi-

ately. ...................................................................................................................................................

3. Miscellaneous

WARNING

• Never attempt to heat the drum or expose it to any organic solvents such as alcohol, other than the

specified refiner; it may generate toxic gas. ........................................................................................

• Keep the machine away from flammable liquids, gases, and aerosols. A fire or an electric shock

might occur. ........................................................................................................................................

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1-1 Specifications

1-1-1 Specifications ..........................................................................................................................................1-1-1

1-1-2 Parts names ............................................................................................................................................1-1-4

(1) Overall ...............................................................................................................................................1-1-4

(2) Operation panel.................................................................................................................................1-1-5

1-1-3 Machine cross section ............................................................................................................................1-1-6

1-2 Installation

1-2-1 Installation environment ..........................................................................................................................1-2-1

1-2-2 Unpacking ...............................................................................................................................................1-2-2

(1) Unpacking .........................................................................................................................................1-2-2

1-2-3 Installing the expanded memory (option) ................................................................................................1-2-3

1-2-4 Installing the memory card (option).........................................................................................................1-2-4

1-3 Maintenance Mode

1-3-1 Maintenance mode .................................................................................................................................1-3-1

(1) Executing a maintenance item ..........................................................................................................1-3-1

(2) Contents of maintenance mode items...............................................................................................1-3-2

(3) Printing an event log (EVENT LOG)................................................................................................1-3-10

1-4 Troubleshooting

1-4-1 Paper misfeed detection .........................................................................................................................1-4-1

(1) Paper misfeed indication ...................................................................................................................1-4-1

(2) Paper misfeed detection....................................................................................................................1-4-1

1-4-2 Self-diagnostic function ...........................................................................................................................1-4-2

(1) Self-diagnostic function .....................................................................................................................1-4-2

(2) Self diagnostic codes ........................................................................................................................1-4-2

1-4-3 Image formation problems ......................................................................................................................1-4-9

(1) Completely blank printout..................................................................................................................1-4-9

(2) All-black printout..............................................................................................................................1-4-10

(3) Dropouts..........................................................................................................................................1-4-11

(4) Black dots........................................................................................................................................1-4-11

(5) Black horizontal streaks. .................................................................................................................1-4-13

(6) Black vertical streaks.......................................................................................................................1-4-13

(7) Unsharpness. ..................................................................................................................................1-4-13

(8) Gray background.............................................................................................................................1-4-14

(9) Dirt on the top edge or back of the paper........................................................................................1-4-14

(10) Undulated printing at the left edge (scanning start position). ..........................................................1-4-14

1-4-4 Electric problems ..................................................................................................................................1-4-15

1-5 Assembly and Disassembly

1-5-1 Precautions for assembly and disassembly............................................................................................1-5-1

(1) Precautions .......................................................................................................................................1-5-1

(2) Drum..................................................................................................................................................1-5-1

(3) Toner container .................................................................................................................................1-5-1

(4) How to tell a genuine Kyocera Mita toner container ..........................................................................1-5-2

1-5-2 Outer covers ...........................................................................................................................................1-5-3

(1) Detaching and refitting the top cover.................................................................................................1-5-3

(2) Detaching and refitting the right cover and left cover........................................................................1-5-4

1-5-3 Paper feed section ..................................................................................................................................1-5-6

(1) Detaching and refitting the paper feed assembly (paper feed roller and pickup roller).....................1-5-6

(2) Detaching and refitting the retard roller.............................................................................................1-5-7

(3) Detaching and refitting the registration upper and lower roller.........................................................1-5-8

(4) Detaching and refitting the MP tray paper feed roller......................................................................1-5-10

1-5-4 Developing section................................................................................................................................1-5-11

(1) Detaching and refitting the developing unit .....................................................................................1-5-11

1-5-5 Drum section .........................................................................................................................................1-5-12

(1) Detaching and refitting the drum unit ..............................................................................................1-5-12

(2) Detaching and refitting the main charger unit..................................................................................1-5-13

2J0/2J1/2J2-4

1-5-6 Transfer/separation section ..................................................................................................................1-5-14

(1) Detaching and refitting the transfer roller and separation charger brush unit .................................1-5-14

1-5-7 Fuser section ........................................................................................................................................1-5-16

(1) Detaching and refitting the fuser unit...............................................................................................1-5-16

(2) Detaching and refitting the fuser heater lamp .................................................................................1-5-17

(3) Detaching and refitting the heat roller .............................................................................................1-5-20

(4) Detaching and refitting the press roller............................................................................................1-5-21

(5) Detaching and refitting the fuser thermistor 1/2 and thermal cutout................................................1-5-22

1-5-8 PWBs ....................................................................................................................................................1-5-25

(1) Detaching and refitting the engine PWB .........................................................................................1-5-25

(2) Detaching and refitting the main PWB ............................................................................................1-5-30

(3) Detaching and refitting the power source unit (PWB) .....................................................................1-5-32

1-5-9 Others ...................................................................................................................................................1-5-35

(1) Detaching and refitting the paper feed drive unit.............................................................................1-5-35

(2) Detaching and refitting the main drive unit ......................................................................................1-5-37

(3) Detaching and refitting the laser scanner unit.................................................................................1-5-38

(4) Direction of installing the principal fan motors.................................................................................1-5-40

1-6 Firmware

1-6-1 Downloading firmware ............................................................................................................................1-6-1

(1) Downloading the firmware from the USB memory ............................................................................1-6-2

(2) Downloading the firmware from the memory card.............................................................................1-6-3

2-1 Mechanical Construction

2-1-1 Paper feed section ..................................................................................................................................2-1-1

(1) Paper cassette paper feed section....................................................................................................2-1-1

(2) MP tray paper feed section ...............................................................................................................2-1-2

(3) Paper feed conveying section ...........................................................................................................2-1-3

2-1-2 Drum section ...........................................................................................................................................2-1-4

(1) Drum section .....................................................................................................................................2-1-4

2-1-3 Expose section........................................................................................................................................2-1-5

(1) Laser scanner unit.............................................................................................................................2-1-5

2-1-4 Developing section..................................................................................................................................2-1-7

(1) Developing section ............................................................................................................................2-1-7

2-1-5 Transfer/separation section ....................................................................................................................2-1-8

(1) Transfer/separation section...............................................................................................................2-1-8

2-1-6 Cleaning section .....................................................................................................................................2-1-9

2-1-7 Fuser section ........................................................................................................................................2-1-10

(1) Fuser unit ........................................................................................................................................2-1-10

2-1-8 Paper exit section/rear unit ...................................................................................................................2-1-12

(1) Paper exit section/rear unit..............................................................................................................2-1-12

2-1-9 Duplex conveying section .....................................................................................................................2-1-14

(1) Duplex conveying section................................................................................................................2-1-14

2-2 Electrical Parts Layout

2-2-1 Electrical parts layout ..............................................................................................................................2-2-1

(1) Electrical parts layout ........................................................................................................................2-2-1

2-3 Operation of the PWBs

2-3-1 Power source PWB .................................................................................................................................2-3-1

2-3-2 Engine PWB............................................................................................................................................2-3-3

2-4 Appendixes

Repetitive defects gauge ........................................................................................................................2-4-1

Wiring diagram (35 ppm printer) .............................................................................................................2-4-3

Wiring diagram (40 ppm printer) .............................................................................................................2-4-4

Wiring diagram (45 ppm printer) .............................................................................................................2-4-5

1-1 Specifications

1-1-1 Specifications

Printing method............................... Semiconductor laser and electrophotography

Printing speeds ...............................Simplex:

35/37 ppm printer 40/42 ppm printer 45/47 ppm printer

A6: 21 ppm A6: 22 ppm A6: 23 ppm A5: 21 ppm A5: 22 ppm A5: 23 ppm A4: 35 ppm A4: 40 ppm A4: 45 ppm Letter: 37 ppm Letter: 42 ppm Letter: 47 ppm Legal: 28 ppm Legal: 33 ppm Legal: 38 ppm

Duplex:

35/37 ppm printer 40/42 ppm printer 45/47 ppm printer

A4: 17.5 ppm A4: 24.5 ppm A4: 32.5 ppm Letter: 18.5 ppm Letter: 26 ppm Letter: 34 ppm

Paper sizes ..................................... Paper cassette:

35/37 ppm printer 40/42 ppm printer 45/47 ppm printer

A4, A5, JIS B5, letter, A4, A5, A6, JIS B5, letter, A4, A5, A6, JIS B5, letter, legal, folio, oficio II, legal, folio, oficio II, legal, folio, oficio II, statement, ISO B5, statement, ISO B5, statement, ISO B5, envelope C5, envelope C5, envelope C5, executive, 16 kai, executive, 16 kai, executive, 16 kai, custom (140 × 210 to custom (105 × 148 to custom (105 × 148 to 216 × 356 mm/ 216 × 356 mm/ 216 × 356 mm/

1/2 × 8 1/4 to 5 1/2 × 8 1/4 to 5 1/2 × 8 1/4 to

5 8 1/2 × 14") 8 1/2 × 14") 8 1/2 × 14")

MP tray:

A4, JIS B5, A5, folio, legal, letter, oficio II, statement, executive, A6, JIS B6, ISO B5, envelope C5, envelope #10, envelope #9, envelope #6, envelope monarch, envelope DL, hagaki, ofuku-hagaki, 16K, yokei 2, yokei 4, custom (70 × 148 to 216 × 356 mm/2

Paper types..................................... Paper cassette:

Plain, preprinted, bond, recycled, rough, letterhead, color (colour), prepunched, high quality, and custom (1 to 8)

MP tray:

Plain, transparency, preprinted, labels, bond, recycled, rough, vellum, letterhead, color (colour), prepunched, envelope, cardstock, thick paper, high quality, and custom (1 to 8)

Paper feed source capacity ............ Paper cassette: 500 sheets (80 g/m

MP tray: 100 sheets (80 g/m

)

Output tray capacity........................ Top tray:

35/37 ppm printer 40/42 ppm printer 45/47 ppm printer

250 sheets (80/m

) 500 sheets (80/m2) 500 sheets (80/m2)

Face up tray (optional):

35/37 ppm printer 40/42 ppm printer 45/47 ppm printer

Not available PT-310: PT-310:

250 sheets (80/m

Photo conductor.............................. a-Si (diameter: 30mm/1 3/16")

Charging system.............................Contact charger roller method (positive charging)

Developing system .........................Single component developer

Transfer system .............................. Transfer roller

Separation system ..........................Separation brush (DC bias)

Fusing system................................. Heat fusing with a heat roller and a press roller

Charge erasing system...................Light emitted by LED

Cleaning system ............................. Counter blade cleaning

3/4 × 8 13/16 to 8 1/2 × 14")

)

2J0/2J1/2J2

) 250 sheets (80/m2)

NOTE: 35/37 ppm printer (EUR/USA model), 40/42 ppm printer (EUR/USA model), 45/47 ppm printer (EUR/USA model)

1-1-1

2J0/2J1/2J2-3

Warm-up time................................. Power on (22

35/37 ppm printer 40/42 ppm printer 45/47 ppm printer

17 seconds or less 17 seconds or less 17 seconds or less

Sleep:

35/37 ppm printer 40/42 ppm printer 45/47 ppm printer

15.5 seconds or less 15 seconds or less 15 seconds or less

First print out (A4) .......................... 35/37 ppm printer 40/42 ppm printer 45/47 ppm printer

9 seconds or less 10.5 seconds or less 9 seconds or less

Resolution ...................................... Fine 1200 mode, Fast 1200 mode, 600 dpi, 300 dpi

Operating systems ......................... Windows 2000 service pack 2 or later, Windows Server 2003, Windows XP,

Windows Vista, Mac OS X 10.x

Controller........................................ 35/37 ppm printer 40/42 ppm printer 45/47 ppm printer

PowerPC 440/533 MHz PowerPC 440/600 MHz PowerPC 440/667 MHz

Memory .......................................... Standard:

128 MB

Maximum:

1152 MB

Interface ......................................... Standard:

35/37 ppm printer 40/42 ppm printer 45/47 ppm printer

Parallel: × 1 (IEEE1284) Parallel: IEEE1284 Parallel: IEEE1284 Hi-Speed USB: × 1 Hi-Speed USB: × 1 Hi-Speed USB: × 1 Full-Speed USB: × 1 Network: × 1 Network: × 1 (USB memory slot) (10BASE-T/ (10BASE-T/ KUIO/W slot 100BASE-TX) 100BASE-TX)

Optional:

35/37 ppm printer

IB-31: 10/100BASE-TX

Operation environment................... Temperature: 10 to 32.5

Relative humidity: 15 to 80%

Altitude: 2,500 m/8,202 ft maximum

Illumination: 1,500 lux maximum

Dimensions (W × D × H)................. 35/37 ppm printer 40/42 ppm printer 45/47 ppm printer

382 × 394 × 285 mm 382 × 394 × 320 mm 382 × 394 × 320 mm

1/16 × 15 1/2 × 11 1/4"151/16 × 15 1/2 × 12 5/8"151/16 × 15 1/2 × 12 5/8"

Weight (without toner container) .... 35/37 ppm printer 40/42 ppm printer 45/47 ppm printer

16.2 kg 16.8 kg 16.8 kg

35.7 lbs 37 lbs 37 lbs

Operating noise.............................. During printing

35/37 ppm printer 40/42 ppm printer 45/47 ppm printer

LpA = 52 dB (A) LpA = 54 dB (A) LpA = 56 dB (A)

During standby:

35/37 ppm printer 40/42 ppm printer 45/47 ppm printer

LpA = 29 dB (A) LpA = 30 dB (A) LpA = 30 dB (A)

During sleep mode:

35/37 ppm printer 40/42 ppm printer 45/47 ppm printer

Immeasurably low Immeasurably low Immeasurably low

°C/71.6 °F, 60%RH):

Full-Speed USB: × 1 Full-Speed USB: × 1 (USB memory slot) (USB memory slot) KUIO/W slot KUIO/W slot

°C/50 to 90.5°F

(In accordance with EN ISO7779 [Bystander position, sound pressure level at the

front])

NOTE: 35/37 ppm printer (EUR/USA model), 40/42 ppm printer (EUR/USA model), 45/47 ppm printer (EUR/USA model)

1-1-2

2J0/2J1/2J2

Power source..................................35/37 ppm printer 40/42 ppm printer 45/47 ppm printer

120 V AC, 60 Hz, 7.6 A 120 V AC, 60 Hz, 7.7 A 120 V AC, 60 Hz, 7.7 A (U.S.A./Canada) (U.S.A./Canada) (U.S.A./Canada) 220 - 240 V AC, 220 - 240 V AC, 220 - 240 V AC, 50/60 Hz, 4.1 A 50/60 Hz, 4.2 A 50/60 Hz, 4.3 A (European countries) (European countries) (European countries)

Power consumption ........................35/37 ppm printer 40/42 ppm printer 45/47 ppm printer

Maximum:

947 W 964 W 970 W (120 V AC model) (120 V AC model) (120 V AC model) 1004 W 1022 W 1029 W (220 - 240 V AC model) (220 - 240 V AC model) (220 - 240 V AC model)

During printing:

548 W 561 W 614 W (120 V AC model) (120 V AC model) (120 V AC model) 558 W 577 W 597 W

(220 - 240 V AC model) (220 - 240 V AC model) (220 - 240 V AC model)

During standby:

8 W (EcoFuser ON) 9 W (EcoFuser ON) 9 W (EcoFuser ON) 69 W (EcoFuser OFF, 76 W (EcoFuser OFF) 80 W (EcoFuser OFF,

120 V AC model) 120 V AC model) 68 W (EcoFuser OFF, 79 W (EcoFuser OFF,

220 - 240 V AC model) 220 - 240 V AC model)

Power off: 0 V Power off: 0 V Power off: 0 V

Options ...........................................35/37 ppm printer 40/42 ppm printer 45/47 ppm printer

Expanded memory, Expanded memory, Expanded memory, Paper feeder × 1, Paper feeder × 3, Paper feeder × 3, Hard disk HD-5A, Hard disk HD-5A, Hard disk HD-5A Network interface card IB-31

NOTE: 35/37 ppm printer (EUR/USA model), 40/42 ppm printer (EUR/USA model), 45/47 ppm printer (EUR/USA model)

1-1-3

2J0/2J1/2J2

1-1-2 Parts names

(1) Overall















35/37 ppm printer (EUR/USA model)

























40/42 and 45/47 ppm printers (EUR/USA model)









1. Top cover

2. Paper stopper

3. Top tray

4. Right cover

5. Operation panel

6. USB memory slot

7. Paper cassette

8. MP (Multi-Purpose) tray

9. Left side cover

10. Toner container

11. Power switch

12. Waste toner box









Figure 1-1-1

13. USB interface connector

14. Network indicators (40/42 and 45/47 ppm printers [EUR/USA model] only)

15. Network interface connector (40/42 and 45/47 ppm printers [EUR/USA model] only)

16. Parallel interface connector

17. AC inlet

18. Rear unit

19. Optional interface slot (Network/ Memory card/Hard disk)

1-1-4

(2) Operation panel

2J0/2J1/2J2







35/37 ppm printer (EUR/USA model)















Figure 1-1-2

1. Indicators

2. Message display

3. Cursor keys

4. GO key

5. Cancel key

6. OK key

7. MENU key









40/42 and 45/47 ppm printers (EUR/USA model)

1-1-5

2J0/2J1/2J2

1-1-3 Machine cross section





 







Paper path

Paper path (optional)

  



Figure 1-1-3 Machine cross section (35/37 ppm printer [EUR/USA model])

1. MP (Multi-Purpose) tray

2. MP tray paper feed unit

3. Toner container

4. Developing unit

5. Main charger unit

6. Drum unit

7. Laser scanner unit

9. Rear unit

10. Fuser unit

11. Transfer/separation section

12. Duplex paper conveying section

13. Paper cassette

14. Paper conveying section

15. Paper cassette paper feed section

8. Paper exit section

35/37 ppm printer (EUR/USA model)

1-1-6

2J0/2J1/2J2









  





   





40/42 and 45/47 ppm printers (EUR/USA model)

Paper path

Paper path (optional)

Figure 1-1-4 Machine cross section (40/42 and 45/47 ppm printers [EUR/USA model])

1. MP (Multi-Purpose) tray

2. MP tray paper feed unit

3. Toner container

4. Developing unit

5. Main charger unit

6. Drum unit

7. Laser scanner unit

8. Paper exit section

9. Rear unit

10. Fuser unit

11. Transfer/separation section

12. Duplex paper conveying section

13. Paper cassette

14. Paper conveying section

15. Paper cassette paper feed section

16. Face-up tray (optional)

1-1-7

2J0/2J1/2J2

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1-1-8

1-2 Installation

1-2-1 Installation environment

1. Temperature: 10 to 32.5°C/50 to 90.5°F

2. Humidity: 15 to 80%RH

3. Power supply: 120 V AC, 7.7 A 220 - 240 V AC, 4.2 A

4. Power source frequency: 50 Hz ±0.3%/60 Hz ±0.3%

5. Installation location Avoid direct sunlight or bright lighting. Ensure that the photoconductor will not be exposed to direct sunlight or other strong light when removing paper jams. Avoid locations subject to high temperature and high humidity or low temperature and low humidity; an abrupt change in the environmental temperature; and cool or hot, direct air. Avoid places subject to dust and vibrations. Choose a surface capable of supporting the weight of the machine.

Place the machine on a level surface (maximum allowance inclination: 1 Avoid air-borne substances that may adversely affect the machine or degrade the photoconductor, such as mercury, acidic of alkaline vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic solvents. Select a well-ventilated location.

6. Allow sufficient access for proper operation and maintenance of the machine. Machine front: 600 mm/23

5/8"

Machine rear: 200 mm/7 7/8" Machine right: 300 mm/11

13/16"

Machine left: 300 mm/11 13/16" Machine top: 300 mm/11 13/16"

°).

2J0/2J1/2J2-4

Left: 300 mm 11

13/16"

Right: 300 mm 11 13/16"

Top: 300 mm 11

Rear: 200 mm 7

7/8"

Figure 1-2-1

13/16"

Front: 600 mm 23 5/8"

1-2-1

2J0/2J1/2J2

1-2-2 Unpacking

(1) Unpacking















35/37 ppm printer [EUR/USA model]



















1-2-2



Figure 1-2-2 Unpacking

1. Printer

2. Outer case

3. Bottom pad L

4. Bottom pad R

5. Machine cover

6. Top pad L

7. Top pad R

8. Accessory spacer

40/42 and 45/47 ppm printers [EUR/USA model]

9. Plastic bag

10. Installation guide etc.

11. Plastic bag

12. Toner container

13. Power cord

14. Waste toner box

15. Machine cover

1-2-3 Installing the expanded memory (option)

1. Power off the printer and unplug the printer

power cord.

2. Open the right side cover.

3. Remove the screw and open the inner

cover.

2J0/2J1/2J2

Right side cove

Inner cover

4. Aligning the cutouts of the memory module

with the matching keys of the socket, carefully plug the memory module into the memory socket until it clicks in place. Then, push down the memory module to secure.

5. Close and secure the inner cover by one

screw.

6. Refit the right side cover.

Verifying the expanded memory

1. To verify that the memory module is working

properly, test it by printing a status page.

Screw

Figure 1-2-3

Memory

Cutout

Memory socekt

Figure 1-2-4

1-2-3

2J0/2J1/2J2

1-2-4 Installing the memory card (option)

1. Turn off the printer and disconnect the

power cord and printer cable.

2. Remove two screws and then open the

option interface slot cover.

3. Install the memory card into the memory

card slot.

4. Refit the option interface slot cover by two

screws.

Memory card slot

Memory card

Option interface slot cover

Figure 1-2-5

Screw

1-2-4

1-3 Maintenance Mode

1-3-1 Maintenance mode

The printer is equipped with a maintenance function which can be used to maintain and service the machine.

(1) Executing a maintenance item

Message display

Ready

 Press the MENU key.

Report Print >

 Press the  or  key several times

until [Adjust/Maintenance >] is displayed.

2J0/2J1/2J2

Adjust/ > Maintenance

To scroll these items, press the  or  key repeatedly.

 Press the  key.

Maintenance mode items

>>Print Status Page

>>Print Network Status Page

>>Print Test Page

>>Write Data

>>Maintenance

>Restart Printer

 Press the  or  key several times

until [>Service >] is displayed.

>Service >

 Press the  key.

To print a status page for service purpose.

(See page 1-3-2)

To print a network status page.

(See page 1-3-6)

Prints a test page which contains halftone.

(See page 1-3-7)

To write data into a USB memory.

(See page 1-3-7)

To reset counter for the maintenance kit.

(See page 1-3-8)

>>Developer

>>DRUM-CTRL

>>Drum

To initialize the developing unit. (toner install mode)

(See page 1-3-8)

To perform a automatic drum refreshing.

(See page 1-3-9)

To perform a drum refreshing.

(See page 1-3-9)

1-3-1

2J0/2J1/2J2-4

(2) Contents of maintenance mode items

Maintenance items Description

Printing a status page for service purpose Description

>>Print Status Page

Prints a status page for service purpose. The status page includes various printing settings and service cumulative.

Purpose

To acquire the current printing environmental parameters and cumulative information.

Procedure

1. Enter the maintenance mode [>>Print Status Page].

2. Press the OK key. [Print Status Page?] will be displayed.

3. Press the OK key. Two pages will be printed.

Completion

Service status page (1)

Service Status Page

Printer



Firmware Version 2J0_2000.000.000

2008.08.08 [XXXXXXXX] [XXXXXXXX] [XXXXXXXX] [XXXXXXXX]



Controller Information



Memory Status

Standard Size Option Slot Total Size



Time

Local Time Zone Time Server



Installed Options

Paper feeder 2 Paper feeder 3 Memory Card Hard Disk



Digital Dot Coverage

Average (%) / Usage Page (A4/Letter Conversion) K: 1.00 / 1111111.0 0 Last page (%) 1.00



FRPO Status

Default Pattern Switch Default Font NumberB8C5*10000+C2*100+C3

500.0 KB

1000.0 KB

+01:00 Amsterdam

10. 183. 53. 13

Installed Installed Installed Installed

e-MPS error control Y6 0

0 00000

1-3-2

Figure 1-3-1



[XXXXXXXXXXXXXXXX]

Maintenance items Description

Service status page (2)

Service Status Page

Printer

2J0/2J1/2J2-2

Firmware Version 2J0_2000.000.000 [XXXXXXXX] [XXXXXXXX] [XXXXXXXX] [XXXXXXXX]

2008.08.08

Engine Information



NVRAM Version



MAC Address



1/2 100/100

 

0/0/0/0/0/0/



0/0/0/0/0/0/



0/0/0/0/0/0/0/0/



0000000/0000000/0000000/0000000/0000000/0000000/0000000/ 0000000/0000000/0000000/0000000/ F00/U00/0/0/0/0/70/00/00/00/00/abcde/1/



0000/0000/0000/0000/0000/0000/0000/0000/0000/0000/0000/0000/0000/0000/0000/ 0000/0000/0000/0000/0000/0000/0000/0000/0000/0000/



0203040508090A0B0C0D0F101112131415161718191A1B1C1D1E1F202122235E 12345678/11223344/00001234abcd567800001234abcd5678/01234567890123456789012345678901/0008/00/07



XXXXXXXX/t/



FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/ FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/ FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/ FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/ FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/ FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/ FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/ FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/FFFFFFFFFFFFFFFF/



00/ 00000000000000000000000000000000/00000000000000000000000000000000



0000000000000000000000000000000000000000000000000000000000000000



00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ 00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/00000000/ [ABCDEFGHIJ][ABCDEFGHIJ][ABCDEFGHIJ][ABCDEFGHIJ]



[ABCDEFGHIJ][ABCDEFGHIJ][ABCDEFGHIJ][ABCDEFGHIJ][ABCDEFGHIJ] ABCD/ABCDEFGHIJ/

 

_1F31225_1F31225 00:00:00:00:00:00

 

     

 

 

  

Figure 1-3-2

[XXXXXXXXXXXXXXXX]

1-3-3

2J0/2J1/2J2-4

Maintenance items Description

Detail of service status page

No. Items Description

 Firmware version

Engine software version -



 Engine boot version -



Main ROM version

 Panel mask version -

 Used memory -

 Local time zone -

 Installed options -

 Digital Dot Coverage Number of pages printed converted in reference to A4 or Letter size.

 FRPO settings -

 Machine serial No. -

 NVRAM version _ 1F3 1225 _ 1F3 1225

(a) (b) (c) (d) (e) (f)

a) Consistency of the present software version and the database _ (underscore): OK * (Asterisk): NG (b) Database version (c) The oldest time stamp of database version (d) Consistency of the present software version and the ME firmware version _ (underscore): OK * (Asterisk): NG (e) ME firmware version (f) The oldest time stamp of the ME database version

Normal if (a) and (d) are underscored, and (b) and (e) are identical with (c) and (f).

 Mac address -

 Destination information -

 Area information -

 Margin settings Top margin/Left margin

 Top offset for each paper

source

 Left offset for each paper

source

 L value settings Top margin (integer)/Top margin (decimal place)/Left margin (integer)/Left

MP tray/Paper feeder 1/Paper feeder 2/Paper feeder 3/Duplex/ Page rotation

margin (decimal place)/Paper length (integer)/Paper length (decimal place)/ Paper width (integer)/Paper width (decimal place)

1-3-4

Maintenance items Description

No. Items Description

 Life counter

(The first line)

Life counter (The second line)

 Operation panel lock status 00: Off

 USB information 00: Not connected

 Paper handling information 0: Paper source unit select

 Black and white printing

double count mode

 Billing counting timing -

 Temperature (machine

inside)

 Relative temperature

(machine outside)

 Absolute temperature

(machine outside)

Machine/MP tray/Printer cassette/Paper feeder 1/Paper feeder 2/ Paper feeder 3/Duplex printing

Bulk paper feeder/Envelope feeder/Drum unit/Maintenance kit

01: Partial lock 02: Full lock

01: Full-Speed 02: Hi-Speed

1: Paper source unit

0: All single counts 3: Folio, Single count, Less the 330 mm (length)

2J0/2J1/2J2-2

 XLI calibration information -

 Laser beam-A BD synchro-

nization exact adjustment value

 Laser beam-B BD synchro-

nization exact adjustment value

 Fixed asset number -

 Setting at JOB end judg-

ment time-out time in local IF

 Media type attributes

1 to 28 (Not used: 18, 19,

20)

Weight settings 0: Light 1: Normal 1 2: Normal 2 3: Normal 3 4: Heavy 1 5: Heavy 2 6: Heavy 3 7: Extra Heavy

Fuser settings 0: High 1: Middle 2: Low 3: Vellum

Duplex settings 0: Disable 1: Enable

1-3-5

2J0/2J1/2J2-2

Maintenance items Description

No. Items Description

 SPD information -

 RFID information -

 RFID reader/writer version infor-

mation

 Toner install information 0: Off

 Engine parameter information Hexadecimal, 512 bytes

 Drum status -

 Drum surface potential -

 Drum sensitivity -

 Quantity of light (LSU) -

 DRT parameter coefficient -

t: On

 Optional paper feeder software

version

 Optional font version -

 Optional table version -

 Optional message version -

 Optional WEB version -

 Network interface card version -

 Drum ID -

 Drum serial number -

NOTE:

Code conversion

ABCDEFGH I J

0123456789

Printing a status page for network

>>Print Network

Description

On the status page for network, detailed network setting information is printed.

Status Page

Procedure

1. Enter the maintenance mode [>>Print Network Status Page].

2. Press the OK key. [>>Print Network Status Page?] will be displayed.

3. Press the OK key. Three sheets of network status page will be printed.

Completion

Paper feeder 1/Paper feeder 2/Paper feeder 3/Bulk paper feeder

1-3-6

+ 105 hidden pages