Kyocera FS-3900DN, FS-6950DN, FS-2000D, FS-4000DN User Manual
Clearing Paper Jams
If the paper jammed in the paper transport system, or no paper
sheets were fed at all, the Paper jam message appears and the
location of the paper jam (the component where the paper jam
has occurred) is also indicated. The printer automatically goes offline when this message is displayed. Remove jammed paper. After
removing jammed paper, the printer will re-start printing.
Possible Paper Jam Locations
The fi gure below explains the printer’s paper paths including the
options. The locations where paper jams might occur are also
shown here, with each location explained in the table below. Paper
jams can occur in more than one component on the paper paths.
A MP Tray
➊
Remove the paper jammed at the MP
tray.
➋
Open and close the top cover to clear
the error.
D The Inside of Printer
➊
Open the top cover and MP tray.
FS-2000D/FS-3900DN
FS-4000DN/FS-6950DN
Message Location Description
Paper jam
- MP Tray
- EF
- Bulk Feeder
A Paper is jammed at the MP tray or
optional envelope feeder or bulk paper
feeder (if installed [FS-3900DN and FS4000DN only]).
Paper jam
Cassette 1 (to
5)
B Paper is jammed at the paper cassette.
The cassette number can be 1 (topmost) to 4 (bottom)
FS-2000D: 1 and 2.
FS-6950DN: 2 to 5.
Paper jam
Duplexer
C Paper is jammed inside the duplex
section.
Paper jam
Printer
D Paper is jammed inside the printer.
Paper jam
Rear Unit
E Paper is jammed inside the rear unit.
B Paper Cassette
➊
Pull out the paper cassette.
➋
Remove any partially fed paper.
Check to see if paper is loaded correctly.
If not, reload the paper.
➌
Push the paper cassette back in firmly.
The printer warms up and resumes
printing.
C Duplexer
CAUTION
Do not touch parts in this area,
because it may result in burn injury.
➋
Open the duplexer’s cover and remove
any jammed paper.
➌
Insert the paper cassette into the slot in
the printer. The printer warms up and
resumes printing.
➊
Pull the paper cassette all the way out of
the printer.
E Rear Unit
➊
If paper is not completely ejected into
the output tray, open the rear unit.
Paper Feeder
Paper is jammed at optional paper
cassette 2 (to 5). Refer to the Installation
Guide for the optional paper feeder and
remove the jammed paper.
Envelope Feeder
(only FS-3900DN
and FS-4000DN)
Paper is jammed at the optional envelope feeder. Remove the jammed paper
using the same procedure as for a jam
at the MP Tray. Then, open and close
the paper transfer unit. For details, refer
to the User’s Manual for the envelope
feeder.
Bulk Paper Feeder
(only FS- 3900DN
and FS-4000DN)
Paper is jammed at the optional bulk paper feeder. Detach the bulk paper feeder
from the printer by sliding with the rail
away from the printer, holding the bulk
paper feeder by both hands. If paper is
partially fed out from the feeder‘s output
slot, pull the paper out by hand.
Utilizing Online Help Messages
Online help messages are available in the printer’s message
display to provide simple instructions for clearing jams. Press ( )
when the paper jam message has appeared. Then a help message will appear to facilitate jam clearing in the location.
➋
Lift the developer unit together with the
toner container out of the printer.
➌
Open the feed cover.
➍
Remove the paper from the printer.
Note If the jammed paper appears to
be pinched by rollers, pull it along the
normal running direction of the paper.
➎
Insert the developer unit together with
the toner container, back into the
machine.
➏
Close the top cover and MP tray. The
printer warms up and resumes printing.
➋
Open the fuser cover and remove the
jammed paper by pulling it out.
Note If you cannot find a paper jam, try
checking inside the rear of the printer.
CAUTION
The fuser unit inside the printer
is hot. Do not touch it with your hands as
it may result in burn injury.
➌
Close the rear unit. The printer warms up
and resumes printing out.
General considerations
for clearing jams
CAUTION
When pulling the paper, pull
it gently so as not to tear it. Torn pieces
of paper are difficult to remove and may
be easily overlooked, deterring the jam
recovery.
•
If paper jams occur frequently, try using
a different type of paper, replace the
paper with paper from another ream, flip
the paper stack over, or rotate the paper
stack 180 degrees. The printer may have
problems if paper jams recur after the
paper was replaced.
•
Whether or not the jammed pages are
reproduced normally after printing is
resumed depends on the location of the
paper jam.
•
CAUTION Never use sharp tools like
knifes, screwdrivers or cutters to clear
paperjams. Be aware of rings or watches
as well.
•
CAUTION Do no store paperclips or
staples on any device.
Face-up Tray
PT-310
Paper
Feeder
PF-310
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