RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE
OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
It may be illegal to dispose of this battery into the municipal waste stream. Check with your
local solid waste officials for details in your area for proper disposal.
ATTENTION
IL Y A UN RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE
DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES
INSTRUCTIONS DONNEES.
Il peut être illégal de jeter les batteries dans des eaux d’égout municipales. Vérifiez avec les
fonctionnaires municipaux de votre région pour les détails concernant des déchets solides
et une mise au rebut appropriée.
712 February 2013Contents, 1-3-2 to 5, 1-3-12 to 24, 1-32 to 34, 1-3-37,
Address
-
This page is intentionally left blank.
Safety precautions
This booklet provides safety warnings and precautions for our service personnel to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.
Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and
to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect com-
pliance with warning messages using this symbol.
Symbols
The triangle () symbol indicates a warning including danger and caution. The specific point of attention is
shown inside the symbol.
General warning. Warning of risk of electric shock.
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
General prohibited action. Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
General action required. Remove the power plug from the wall outlet.
Always ground the copier.
1. Installation Precautions
WARNING
• Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check that
it is adequate for the rated current. .....................................................................................................
• Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosion or electric shock. Never connect the ground cable to any of the following: gas pipes, lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the proper
• Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .........
• Do not install the copier in a humid or dusty place. This may cause fire or electric shock. .................
• Do not install the copier near a radiator, heater, other heat source or near flammable material. This
may cause fire. ...................................................................................................................................
• Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ............
• Always handle the machine by the correct locations when moving it. .................................................
• Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause
the copier to move unexpectedly or topple, leading to injury. ..............................................................
• Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally
ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately.
If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical atten-
• Under no circumstances attempt to bypass or disable safety features including safety mechanisms
and protective circuits. ........................................................................................................................
• Always use parts having the correct specifications. ............................................................................
• Always use the thermostat or thermal fuse specified in the service manual or other related brochure
when replacing them. Using a piece of wire, for example, could lead to fire or other serious acci-
• Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ...............................................................................................................
CAUTION
• Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are safely
secured so they will not be caught in rotating sections. ......................................................................
• Use utmost caution when working on a powered machine. Keep away from chains and belts. ..........
• Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
• Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ...........................................................................................................
• Do not remove the ozone filter, if any, from the copier except for routine replacement. ......................
• Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. ........................................................................................................
• Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. ................................................................................................
• Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ..........
• Remove toner completely from electronic components. .....................................................................
• Run wire harnesses carefully so that wires will not be trapped or damaged. ......................................
• After maintenance, always check that all the parts, screws, connectors and wires that were
removed, have been refitted correctly. Special attention should be paid to any forgotten connector,
trapped wire and missing screws. .......................................................................................................
• Check that all the caution labels that should be present on the machine according to the instruction
handbook are clean and not peeling. Replace with new ones if necessary. .......................................
• Handle greases and solvents with care by following the instructions below: ......................................
· Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
· Ventilate the room well while using grease or solvents.
· Allow applied solvents to evaporate completely before refitting the covers or turning the power
switch on.
· Always wash hands afterwards.
• Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. ...........................................................................................................................
• Should smoke be seen coming from the copier, remove the power plug from the wall outlet immedi-
When using the DP : 11.0 s or less
When the DP is not used: 10.0 s or less
When using the DP : 13.0 s or less
When the DP is not used: 12.0 s or less
Power on : 29 s or less
Sleep mode: 20 s or less
Output tray capacity150 sheets (80g/m
64%, 50%, 25%
2
)
2
, plain paper, A4/Letter or less)
2
)
Continuous copying1 to 999 sheets
1-1-1
2KW/2KX-1
Item
Light sourceExposure lamp
Scanning systemFlat bed scanning by CCD image sensor
PhotoconductorOPC drum (diameter 30 mm)
Image write systemSemiconductor laser
Charging systemCharger roller
Developing system
Transfer system
Separation systemSmall diameter separation
Cleaning systemDrum: Counter blade
Charge erasing systemExposure by cleaning lamp (LED)
Fusing system
3 in 1 model (without FAX)4 in 1 model (with FAX)
Touch down developing system
Developer: 2-component
Toner replenishing: Automatic from the toner container
Primary: Transfer belt
Secondary: Transfer roller
Heat and pressure fusing with the heat roller and the press roller
Heat source: halogen heater
Abnormally high temperature protection devices: thermostat
Specifications
CPUPowerPC464 (667MHz)
Main
memory
Interface
Resolution600 × 600 dpi
Operating
environment
Dimensions (W × D × H)
Weight36.5 kg / 80.3 lb (with toner container)
Space required (W × D)
Power source
Standard768 MB
Maximum1792 MB
Standard
Option
Temperature 10 to 32.5 °C/50 to 90.5 °F
Humidity15 to 80% RH
Altitude2,500 m/8,202 ft or less
Brightness1,500 lux or less
USB interface connector: 1 (USB Hi-speed)
USB host: 2
Network interface: 1 (10BASE-T/100BASE-TX)
120 V AC, 60 Hz, more than 8.9 A
220 - 240 V AC, 50/60 Hz, more than 4.7 A
OptionsPaper feeder × 2, Expanded memory
1-1-2
Document processor
ItemSpecifications
Original feed methodAutomatic feed
Supported original typesSheet originals
2KW/2KX
Original sizes
Original weights
Maximum: A4/Legal
Minimum : A5/Statement
Simplex: 50 to 120 g/m
Duplex : 50 to 110 g/m
Loading capacity50 sheets (50 to 80 g/m2) or less
Dimensions (W × D × H)
490 × 338 × 104 mm
19 5/16 × 13 5/16 × 4 1/8”
Weight3 kg/ 6.6 lb or less
Printer
ItemSpecifications
Printing speedSame as copying speed.
First print time
(A4, feed from cassette)
Resolution600 dpi
Operating system
B/W : 9.0 s or less
Color: 10.5 s or less
Windows 2000, Windows XP, Windows XP Professional,
Windows Server 2003, Windows Server 2003 x64 Edition,
Windows Vista x86 Edition, Windows Vista x64 Edition,
Windows 7 x86 Edition, Windows 7 x64 Edition, Windows Server 2008,
Windows Server 2008 x64 Edition, Apple Macintosh OS 10.x
2
2
USB interface connector: 1 (USB Hi-speed)
Interface
USB host: 2
Network interface: 1 (10BASE-T/100BASE-TX)
Page description languagePRESCRIBE
1-1-3
Scanner
2KW/2KX-1
ItemSpecifications
Operating system
System requirements
Resolution600 dpi, 400 dpi, 300 dpi, 200 dpi
File formatJPEG, TIFF, PDF, XPS
Simplex
Scanning
speed
Duplex
InterfaceEthernet (10 BASE-T/100 BASE-TX)
Network protocolTCP/IP
Transmission system
Windows 2000 (Service Pack 4), Windows XP, Windows Vista,
Windows 7, Windows Server 2003, Windows Server 2008
IBM PC/AT compatible
CPU: Celeron 600 MHz or higher
RAM: 128 MB or more
HDD free space: 20 MB or more
Interface: Ethernet
Horizontal × Vertical
200 × 100 dpi Normal (8 dot/mm × 3.85 line/mm)
200 × 200 dpi Fine (8 dot/mm ×7.7 line/mm)
200 × 400 dpi Super fine (8 dot/mm × 15.4 line/mm)
400 ×400 dpi Ultra fine (16 dot/mm ×15.4 line/mm)
256 sheets or more (when using ITU-T A4 #1 chart)
Report output
NOTE: These specifications are subject to change without notice.
Sent result report, FAX RX result report, Report for job canceled before
sending, Activity report, Status page
1-1-5
1-1-2 Parts names
1. Document processor (DP)
2. Contact glass
3. Original size Indicator plate
4. Operation panel
5. Top tray lever
6. Paper stopper
7. Top tray
8. MP (Multi-Purpose) tray
9. Cassette
10. USB memory slot
11. Main power switch
12. Toner container K
13. Toner container M
14. Toner container C
15. Toner container Y
16. Waste toner cover
17. Waste toner box
18. Lock release button
(1) Machine (front side)
2KW/2KX
12131415
1
3
4
2
6
5
7
10
8
9
11
Figure 1-1-1
1-1-6
18
16
17
(2) Machine (rear side)
19. Rear cover
20. Rear cover lever
21. IF cover
22. Memory cover
23. Power cord cover
24. Paper conveying unit
25. Power cord connector
26. Network indicators
27. Network interface connector
28. USB interface connector
29. USB memory slot
30. LINE connector*
31. TEL connector*
*: 4 in 1 model (with FAX) only
30
2KW/2KX-2
24
31
26
27
28
29
19
20
22
21
23
25
Figure 1-1-2
1-1-7
(3) Document processor
32. DP top cover
33. Original width guides
34. Original table
35. Original eject table
36. Switchback table
37. Original stopper
38. Opening Handle
31
2KW/2KX
32
33
32
36
37
35
34
Figure 1-1-3
1-1-8
(4) Operation panel
1. System menu/Counter key
2. Document box key
3. Status/Job cancel key
4. Copy key
5. Send key
6. FAX key*
7. Address book key
8. Address recall/Pause key*
9. Confirm/Add destination key
10. On Hook key*
11. One-touch keys
12. Shift Lock key
13. Auto color key
14. Full color key
15. Black and White key
16. Message display
17. Left Select key
18. Right Select key
19. Processing indicator
20. Memory indicator
21. Attention indicator
22. Back key
23. Cursor keys
24. OK key
25. Function Menu key
26. Numeric keys
27. Clear key
28. Reset key
29. Stop key
30. Start key
31. Program keys
32. Main power LED
33. Power key
34. Logout key
*: 4 in 1 model (with FAX) only
2KW/2KX
312
24
47891016
65
1218
25
13 14
151117
27323328
1920
20 222326313430
Figure 1-1-4
1-1-9
29
1-1-3 Machine cross section
1. Cassette paper feed section
2. MP tray paper feed section
3. Paper conveying section
4. Laser scanner unit KM
5. Laser scanner unit CY
6. Drum unit K
7. Drum unit M
8. Drum unit C
9. Drum unit Y
10. Developing unit K
11. Developing unit M
12. Developing unit C
13. Developing unit Y
14. Toner container section
15. Primary transfer section
16. Secondary transfer/Separation sections
17. Fuser section
18. Eject/Feed shift sections
19. Duplex section
20. Image scanner unit
21. Document processor
20
2KW/2KX
21
Original path
15
Paper path
14
17
18
13
9
1248117106
16
2
19
3
5
1
Figure 1-1-5
1-1-10
1-2 Installation
1-2-1 Installation environment
1. Temperature: 10 to 32.5°C/50 to 90.5°F
2. Humidity: 15 to 80% RH
3. Power supply: 120 V AC, 8.9 A
220 - 240 V AC, 4.7 A
4. Power source frequency: 50 Hz ±2%/60 Hz ±2%
5. Installation location
Avoid direct sunlight or bright lighting. Ensure that the photoconductor will not be exposed to direct sunlight or other strong light when removing paper jams.
Avoid locations subject to high temperature and high humidity or low temperature and low humidity; an
abrupt change in the environmental temperature; and cool or hot, direct air.
Avoid places subject to dust and vibrations.
Choose a surface capable of supporting the weight of the machine.
Place the machine on a level surface (maximum allowance inclination: 1).
Avoid air-borne substances that may adversely affect the machine or degrade the photoconductor, such
as mercury, acidic of alkaline vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic solvents.
Select a well-ventilated location.
6. Allow sufficient access for proper operation and maintenance of the machine.
2KW/2KX
400 mm
15 3/4"
300 mm300 mm
300 mm
11 13/16"11 13/16"11 13/16"
600 mm
23 5/8"
Figure 1-2-1
1-2-1
1-2-2 Unpacking
Unpacking
1. Machine
2. Outer case
3. Machine cover (620 × 580)
4. Bottom spacer
5. Plastic bag (650 × 650)
6. Left spacer
7. Bottom pads
8. Bottom case
9. Front pad
10. Top spacer
11. Top pad L
12. Top pad R
13. Plastic bag (240 × 350)
14. Installation guide etc.
15. CD-ROM*
16. Middle spacer
17. Power cord
18. Waste toner box
19. Toner containers
20. Plastic bags (200 × 450)
21. Plastic bag (250 × 600)
22. Operation labels
23. Operation label pad
24. Modular cable**
25. Hinge joints
*: 240 V AC model only.
**: 4 in 1 model (with FAX) only.
220-240 V AC model
2KW/2KX-2
10
11
12
15
9
13
14
1
19
3
24
20
23
17
18
20
21
22
4
5
25
16
19
25
6
7
7
8
Figure 1-2-2
25
1-2-2
2
25
120 V AC model
1. Machine
2. Outer case
3. Machine cover (620 × 580)
4. Bottom spacer
5. Plastic bag (650 × 650)
6. Left spacer
7. Bottom pads A
8. Bottom pads B
9. Bottom case
10. Front pad
11. Top spacer
12. Top pad L
13. Top pad R
14. Plastic bag (240 × 350)
15. Installation guide etc.
16. CD-ROM
17. Middle spacer
18. Power cord
19. Waste toner box
20. Toner containers
21. Plastic bags (200 × 450)
22. Plastic bag (250 × 600)
23. Operation labels
24. Operation label pad
25. Modular cable*
26. Plastic bag*
27. Hinge joints
*: 4 in 1 model (with FAX) only.
2KW/2KX-2
10
3
12
25
14
11
16
15
13
1
20
26
21
24
19
18
21
22
23
17
4
27
20
5
27
6
7
8
7
2
9
8
27
27
Figure 1-2-3
Place the machine on a level surface.
1-2-3
1. Open the DP.
Removing the tapes and pads
2. Remove two tapes.
3. Remove two sheets.
2KW/2KX-2
DP
Ta pe
Sheets
Ta pe
4. Remove the paper.
Figure 1-2-4
Paper
Figure 1-2-5
1-2-4
2KW/2KX-4
5. Remove the tape A and pad.
6. Move the lock lever to the position of
release.
* : When turning on power if the lock lever
is not released, the error message is
displayed.
7. Remove the tape B.
8. Close the DP.
Tape A
Pad
Lock lever
DP
Tape B
Figure 1-2-6
9. Remove three tapes.
Ta pe
Ta pe
Ta pe
Figure 1-2-7
1-2-5
2KW/2KX-2
10. Open the DP top cover.
11. Remove two tapes.
12. Close the DP top cover.
DP top cover
Ta pe
Ta pe
Figure 1-2-8
13. Remove five tapes.
Ta pe
Ta pe
Ta pe
Ta pe
Ta pe
1-2-6
Figure 1-2-9
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