Service Bulletin Ref. No.
Subject
(Page.1/3)
2LZ-0007 (C138)
<Date> May 25, 2012
Measures against Support Point Breakage of the HOLDER DU
FS-1120D, FS-1300D, FS-1350DN, FS-1320D, FS-1370DN,
Model
FS-1028MFP, FS-1128MFP, FS-1030MFP, FS-1130MFP,
FS-1035MFP, FS-1135MFP
Topic
The COVER DU at the front side needs to be opened when a duplex jam occurs. If the COVER DU is opened more
than necessary while the machine is lifted up, the support point of the HOLDER DU ASSY connected with the
COVER DU may be broken. Therefore, the following change was made. This does not occur with the COVER DU R
at the rear side.
Content of Changes
The shape of the HOLDER DU was changed in order to limit the opening angle and to prevent damage to the
support point.
[Machine rear side]
1) Open the COVER DU.
2) The HOLDER DU ASSY connected with the
HOLDER DU ASSY: Old
HOLDER DU ASSY: New
Shape changed (x2)
302FM94060
1
2FM94060
Old Part
No.
No.
New Part
No.
302FM94061
2FM94061
PARTS HOLDER DU ASSY
SP
Technical Customer Service Division (TCSD)
New
COVER DU R (rear side)
Description
KYOCERA Document Solutions Europe
COVER DU (front side)
ty
Old New Old New
1 1 X O
HOLDER DU ASSY support point
is broken. (Shear stress
generated when fully opened)
New: Shape changed at 2 points and
HOLDER DU ASSY’s opening angle
limited
lity
Remarks
Service Bulletin Ref. No.
(Page.2/3)
2LZ-0007 (C138)
<Date> May 25, 2012
KDC’s Classification Entire Stock Rework In-Field modification at next visit
In-Field modification by case No modification necessary
Field Measure:
Please replace the part with the new one when the problem described above arises. Also, please instruct the
user not to open the COVER DU (front side) more than necessary.
Serial Nos. of the Affected Machines: Please refer to the tables below.
Serial Nos. of the Affected Machines
Model Destination Serial No.
FS-1120D
Olivetti Q9T2101796
FS-1320D
FS-1370DN
KDE Q662115973
KDAU/KDNZ Q672105740
KDA (GSA) No production
KDSG/HG N1E2100364
KDTH No production
KTW N1M2100027
KDKR Q9N2103673
UTAX/TA Q7S2116466
KDTH No production
FS-1300D
FS-1350DN
KDAU/KDNZ Q5Z2105272
KDKR Q9L2103322
KDE Consip10 Q5Y2188341
KDE NP32126150
KDSG/HG Q912100283
KDTH Q922106269
KDTW Q9P2101412
UTAX/TA Q7Q2102620
KDA (South America)
KDA No production
KDE Q632167774
KDAU/KDNZ Q642205978
KDA Q5V2203703
KDID N912101867
KDSG/HG Q932301126
KDTH Q942200196
KDTW Q9Q2400404
KDCN No production
KDKR No production
UTAX/TA Q7R2203677
Olivetti Q9U2201561
KDA Q652234913
KDA (South America)
All specs. No production
All specs. No production
Q5U2108230
Q5W2201996
Model Destination Serial No.
FS-1028MFP
KDAU/KDNZ No production
UTAX/TA No production
FS-1028MFP/DP
FS-1128MFP
KDID No production
KDSG/HG No production
KDTH No production
KDCN No production
KDKR No production
UTAX/TA No production
TA No production
Olivetti No production
Philcopy No production
KDE (Spain) No production
KDA No production
KDE No production
KDA (South America)
KDA (Central America)
KDSG/HG No production
KDTH No production
KDCN No production
KDKR No production
TA No production
Olivetti No production
Philcopy No production
All specs. No production
KDA No production
KDE QRD2192820
KDAU No production
KDNZ No production
KDA (GSA) No production
KDA (South America)
KDA (Central America)
XYN2111545
XVN2141363
XYP2103573
XVP2120538
KYOCERA Document Solutions Europe
Technical Customer Service Division (TCSD)