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TOC ix
Get Started
The following topics give you all the information you need to set up your phone and Verizon
service the first time.
Your Phone at a Glance
The following illustration outlines your phone’s primary external features and keys.
Note: Screen images are simulated. Actual displays may vary.
Get Started 1
Key Functions
● Earpiece lets you hear the caller and automated prompts.
●
Main screen
status, the Contacts list, the date and time, and the signal and battery strength.
●Left/Right soft keys (/) let you select key actions or menu items corresponding
to the bottom left and right lines on the main screen while the phone is open.
●
Navigation key
displays all the information needed to operate your phone, such as the call
lets you scroll through the phone’s menu options.
Get Started 2
●Center soft key () lets you select key actions or menu items corresponding to the
bottom center lines on the main screen.
●Camera/Speaker key () lets you activate the camera mode and take pictures with
the phone open. When you receive an incoming call, press to answer the call in
speakerphone mode. During a call, press to switch the speakerphone on or off.
●SEND key () allows you to place or receive calls, answer Call Waiting, use
Conference Calling, or display recent call history.
●Microphone transmits your voice and ambient sound during voice calls and voice
recordings.
Note: Do not cover the microphones during a call. Do not apply any sheet or sticker to the
display area as it may compromise the hearing quality.
● Keypad lets you enter numbers, letters, and characters, and perform functions.
● CLEAR/Back key () deletes characters from the display in text input mode. When
in a menu, pressing it returns you to the previous menu. This key also allows you to
return to the previous screen in a data session.
●END/POWER key () lets you turn the phone on or off, end a call, or cancel your
input and return to the Idle screen.
●Voice commands key () allows you to activate Voice Commands. See Voice
Commands.
● Camera lets you take pictures.
● Volume key allows you to adjust the master volume when you are not on a call or adjust
the voice volume during a call.
●LED indicator displays a phone notification, charging status, or alert. It blinks when your
phone's battery level is low.
●
Outer screen
displays the information such as the call status, the date and time, and the
signal and battery strength.
●Internal microphone suppresses background noise improving audio quality for the
other party during voice calls except in speakerphone mode.
●
Headset jack
allows you to plug in an optional headset for convenient, hands-free
conversations.
Get Started 3
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
●microSD card slot (internal) allows you to insert a microSD card to support external
memory. The microSD compartment is behind the battery cover. See Insert the microSD
Card.
●SIM card slot (internal) allows you to insert a SIM card. The SIM compartment is
behind the battery cover. See Replace the SIM Card.
Note: Your phone comes with the SIM card already installed.
●
Speaker
hear the caller’s voice in speakerphone mode.
● USB/Charger port allows you to connect the phone and the USB cable for use with the
charger adapter or other compatible accessories.
lets you hear the different ringtones and sounds. The speaker also lets you
Get Started 4
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
Insert the Battery
Place your fingernail in the slit at the bottom of the phone, and remove the battery cover. 1.
Insert the battery, making sure to align the gold contacts (). Press down gently to 2.
secure the battery ().
Place the cover over the back of the phone, and then press down along the edges to 3.
secure.
Get Started 5
Charge the Battery
Fully charge the battery before powering on the phone.
Important: Unplug the charger from the electrical outlet when not in use to reduce the
environmental impact of charging.
Plug the smaller end of the USB cable into the USB/Charger port on the right side of the 1.
phone.
Plug the other end of the USB cable into the AC adapter, and then plug it into an 2.
electrical outlet. Be sure to use the AC adapter that came with your phone.
When charging is complete, remove the cable from the port. 3.
Warning:
Please use only an approved charger to charge your phone. Improper handling
of the charging port, as well as the use of an incompatible charger, may cause
damage to your device and void the warranty.
Battery Capacity
Your phone is equipped with a Lithium ion (Li-ion) battery. It allows you to recharge your battery
before it is fully drained.
For a quick check of your battery level, view the battery charge icon located on the right side of
the status bar. indicates that the phone is fully charged. The number of white bars
decreases as your battery discharges (). When your battery level reaches 15%, the battery
icon turns to and the phone sounds a warning tone, vibrates, and displays a low battery
message. When the battery level drops to 5%, the battery icon turns to and starts blinking.
The alert tone, vibration, and message will repeat when the battery level is at 10, 5 and 1%.
Note: Watch your phone’s battery level and charge the battery before it runs out of power.
Tip: The LED indicator blinks when your phone's battery level goes below 15%.
Get Started 6
Remove the Battery
If you need to remove the Battery, follow these steps:
Make sure the power is off so that you don’t lose any stored numbers or messages. 1.
Remove the battery cover. 2.
Insert your fingernail into the slit and lift the battery. 3.
Remove the battery and close the cover. See Insert the Battery. 4.
Warning:
Do not handle a damaged or leaking Li-ion battery as you can be burned.
Replace the SIM Card
Your phone comes with the SIM card already installed. If you need to replace your SIM card,
follow these steps:
Remove the battery cover and the battery. 1.
Push the SIM card gently with your finger. The card ejects itself. Pull out the original SIM 2.
card from the slot.
Carefully insert the new SIM card into the SIM card slot, with the gold contacts facing 3.
down and the cut off corner on the top left. Gently push the card in until it snaps into
place.
Place the battery back into its compartment and close the battery cover. 4.
Get Started 7
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
► Open the phone and press and hold the END/ POWER key until the screen lights
up.
Turn Your Phone Off
► Open the phone and press and hold the END/ POWER key until you see the
powering-down animation on the main screen.
Setup Wizard
Your phone has a Setup Wizard to set up your phone quickly and easily. When you turn on your
phone for the first time, the Setup Wizard starts automatically and helps you to activate your
phone and set up a Wi-Fi® connection, etc. Follow the on-screen instructions to quickly set up
your phone.
Set Up Voicemail
You should set up your Voicemail and personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized access. Your phone automatically
transfers all unanswered calls to your Voicemail, even if your phone is in use or turned off. See
Voicemail for more information.
Set Up Voicemail
From the Idle screen, press and hold . 1.
-or-
From the Idle screen, dial and press the SEND key .
When you hear the greeting, press the Pound SPACE key to interrupt. 2.
Follow the instructions to set up your new password and record a greeting. 3.
Note: Voice mailboxes not set up within 45 days will be canceled. Your voice mailbox is not
password protected until you create a password by following the setup tutorial.
Get Started 8
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Idle Screen
The Idle screen is the starting point for your phone’s functions and menus.
Idle Screen Overview
The following illustration describes the basics of the Idle screen.
Note: Screen images are simulated. Actual displays may vary.
●
Status bar:
●Clock display: Displays time and date. You can turn on or off this display from the
Settings menu. See Main Clock.
●Left soft key: Displays actions or menu items that you can select by pressing the left
soft key.
●Center soft key: Displays actions or menu items that you can select by pressing the
center soft key.
Displays the time and phone status icons.
●Right soft key: Displays actions or menu items that you can select by pressing the right
soft key.
Phone Basics 9
Icons
Description
Bluetooth® active
Wi-Fi active
Vibrate only
Alarms only
All sound off
Network (full signal)
Network (no signal)
4G LTE (data service)
EDGE (data service)
HSPA (data service)
GPRS (data service)
Airplane mode
Alarm set
Battery (current level)
Battery (poor)
Status Bar
The status bar appears at the top of your phone’s display screen. It provides phone and service
status information on the right side and notification alerts on the left.
Status Icons
Phone Basics 10
Icons
Description
Battery (discharged)
Battery (charging)
Mobile hotspot
Icons
Description
Missed call
New email
New message
New Voicemail message
Battery (full charge)
Event
Music application is running in the background
Alarm
Timer
USB Tethering
Bluetooth Tethering
USB and Bluetooth tethering
Notification Icons
Phone Basics 11
Notifications Screen
You can open the Notifications screen to view the list of notifications you received.
From the Idle screen, press the Center soft key [Menu] > Notifications. 1.
Highlight a notification and select from following options. Available options may vary: 2.
Press the Left soft key [Dismiss] to dismiss the notification.
Press the Right soft key [View] to display the summary of the notification.
Press the Center soft key [Select] to display the details screen.
Press the CLEAR/Back key to keep the notification pending on the
Notifications screen.
Navigate Through the Menus
The Navigation key on your phone lets you scroll through on-screen items. To navigate through
a menu, press the Navigation key up or down.
Many menus feature a scroll bar on the right to help you keep track of your position in the menu.
Select Menu Items
As you navigate through the menu, menu options are highlighted. Select any option by
highlighting it and pressing the Center soft key [Select]. If the option is numbered, you can
select it by pressing the corresponding number on the phone’s keypad.
For example, to view the Brightness level:
From the Idle screen, press the Center soft key [Menu] to access the main menu. 1.
Select Tools & Settings by highlighting it and pressing the Center soft key [Select]. 2.
Select Settings by highlighting it and pressing the Center soft key [Select]. 3.
Select Display settings by highlighting it and pressing the Center soft key [Select]. 4.
Select Brightness level by highlighting it and pressing the Center soft key [Select]. 5.
For the purposes of this guide, the above steps condense into:
Phone Basics 12
From the Idle screen, press the Center soft key [Menu] > Tools & Settings > Settings >
Display settings > Brightness level.
Back Up Within a Menu
To go to the previous menu:
► Press the CLEAR/Back key .
To return to the Idle screen:
► Press the END/POWER key .
Navigation Key Shortcuts
From the Idle screen, press the Up, Down, Left or Right Navigation keys to launch its
corresponding application. The Up, Down, or Left Navigation keys can be reassigned to create
customized shortcuts. See Set Navigation Key Shortcuts for more information.
Enter Text
You can type on your phone using various input modes.
Key Function
For text entry, you can use the following keys as mentioned below.
● Press the CLEAR/Back key to delete characters from the display.
● Press to enter some frequently used symbols, such as period, comma, @, ?, !, /,
etc. Note that each time you press the key, the next symbol appears. This function is not
available in XT9 Word mode and 123 mode.
●Press the Pound SPACE key to enter a space or long press for Return (if
available).
●Press the Asterisk SHIFT key to change the capitalization style as Abc > ABC >
abc (ABC mode), or as XT9Word > XT9WORD > XT9word (XT9Word mode). The
selected style is displayed on the Left soft key label.
Select a Text Input Mode
You can type on your phone using various input modes.
The methods available include:
Phone Basics 13
1. From a screen where you can enter text, press the Left soft key to change the entry
mode.
2. Select one of the following options:
XT9Word to enter text using a predictive text system. See Enter Text Using XT9
Word.
Abc to enter characters by using the alphabet mode in initial capital letters. See
Enter Text Using Abc/ABC Mode.
ABC to enter characters by using the alphabet mode all capital letters. See Enter
Text Using Abc/ABC Mode.
123 to enter numeric characters.
Symbols to enter symbols.
Smileys to enter smile icons.
Emoticons to enter emoticons.
Web shortcuts to enter Web shortcuts (for example, www., http://, or .com).
Note: When you select Symbols, Smileys, Emoticons, or Web shortcuts, a list may be
displayed at the bottom of the screen. Then, you can scroll through the options by
pressing the Navigation key left, right, up, or down. To select an option, highlight it and
press the Center soft key [Select].
Select text to copy or cut selected text and save to the Paste list. See Copy and
Paste Text.
Paste list to paste copied or cut text in the paste list (if applicable). See Copy and
Paste Text.
Text options to display the text entry options menu. See Set Text Entry Options.
Enter Text Using XT9 Word
XT9 is a predictive text input technology which uses the word database to analyze the letters
you enter and create a suitable word.
1. From a screen where you can enter text, press the Left soft key to change the entry
mode.
2. Select the XT9 Word text input mode.
Phone Basics 14
3. Press the corresponding keys once per letter to enter a word. (For example, to enter the
word “Bill,” press .) (If you make a mistake, press the
CLEAR/Back key to erase a single character. Press and hold the CLEAR/Back
key to erase an entire word.)
4. As you type, a word choice list opens. (The word may change as you type.). Press
to scroll to the word you want to enter. To accept a word and insert a space,
press the Pound SPACE key .
If your desired word is not displayed after you have entered all the letters, you can add it to the
database for the next time.
To add a word to the predictive text database while entering text:
After entering the word in Abc mode, put the cursor next to the text you want to add and 1.
press the Left soft key > Select text.
Highlight the text you want to add by using the Navigation key. 2.
Press the Center soft key [Done] > Add word > Save. The text is added to the 3.
predictive text database.
For more information about XT9 input mode, visit the Nuance website at www.nuance.com.
Enter Text Using Abc/ABC Mode
In Abc or ABC mode, also known as multi-tap entry, you press keys one, two, three, or four
times to enter the letters you see on the keypad.
1. From a screen where you can enter text, press the Left soft key to change the entry
mode.
2. Select the Abc or ABC text input mode. See Select a Text Input Mode.
3. Press the corresponding key repeatedly until the correct letter appears. For example, to
enter “Abc” or “ABC,” press once for “a,” twice for “b,” and three times for “c.”
After a character is entered, the cursor automatically advances to the next space after two
seconds or when you enter a character on a different key.
Set Text Entry Options
The text entry options menu allows you to specify additional features to use during the text entry
process.
Phone Basics 15
From a screen where you can enter text, press the Left soft key > Text options. 1.
Highlight an option and press the Center soft key [Select]. 2.
Word complete to suggest possible words based on letters you have entered.
Next word complete to automatically display the word that may follow the current
text input.
Word scan to allow the predictive text input system to recognize words by searching
Contacts.
Input language to select the language to enter (English or Español).
My words to edit or delete custom words you have added to the predictive text
database.
•Press the Right soft key [Add word] to store words that you frequently use.
Auto substitution to replace abbreviated words or phrases with full-text equivalents
you added.
•Press the Right soft key [Add word] to store pairs of words that you want to
use in this function.
Copy and Paste Text
You can copy or cut text and paste it in the text entry field.
In the text entry field, move the cursor next to the text you want to copy or cut and press 1.
the Left soft key > Select text.
Highlight the text you want to copy or cut by using the Navigation key. 2.
Press the Center soft key [Done] > Copy or Cut. The text is saved in the Paste List. 3.
In the text entry field, move the cursor to the place where you want to paste the text and 4.
press the Left soft key > Paste list.
Press the Navigation key to scroll to the text you want to paste and press the Center soft 5.
key [Select].
Note: This feature is not available when you cannot select the text input mode.
Phone Basics 16
Phone Calls
With the Verizon network and your phone’s calling features, you can enjoy clear phone calls
across the country.
Make Phone Calls
There are several convenient ways to place calls from your phone.
Call Using the Phone keypad
The most “traditional” way to place a call is by using the phone’s keypad.
1. Open the phone and enter a phone number. (If you make a mistake while dialing, press
the CLEAR/Back key to erase the numbers.)
2. Press the SEND key .
3. Press the END/POWER key when you are finished.
Call from Call History
Place a call to the numbers in your History.
From the Idle screen, press the SEND key . 1.
Select an entry and press the SEND key . 2.
Call from Contacts
You can place phone calls directly from entries in your contacts list.
From the Idle screen, press the Left soft key
Select the entry you want to call. 2.
Press the SEND key to dial the entry’s default phone number. 3.
– or –
[Contacts]
. 1.
To dial another number from the same entry, press the Center soft key [View] to
select the entry, highlight a number, and then press the SEND key .
Phone Calls 17
Call Using a Speed Dial Number
Speed dialing makes contacting friends and family easy. See Set Up Speed Dialing for
information on assigning speed dial numbers.
To use speed dial for locations 2–9:
► From the Idle screen, press and hold the appropriate key for approximately two seconds.
To use speed dial for locations 10–99:
► From the Idle screen, press the first number and then press and hold the second number
for approximately two seconds.
Tip:You can also enter the assigned speed dial number(s), and then press the SEND key
.
Call a Phone Number with Pauses
You can dial or save phone numbers with pauses for use with automated systems, such as
voicemail or credit card billing numbers.
There are two types of pauses available on your phone:
● 2-Sec. Pause automatically sends the next set of numbers after two seconds.
● Wait will wait for your confirmation to send the rest of the digits when reached.
Note: You can have multiple pauses in a phone number and combine two-second and hard
pauses.
To dial or save phone numbers with pauses:
Enter all or part of a number. 1.
Press the Right soft key [Options] > Add 2-Sec. Pause or Add Wait. 2.
Enter additional numbers. 3.
Press the SEND key to dial the number. 4.
Call Emergency Numbers
You can place calls to 911 even if the phone screen is locked or your account is restricted.
► Dial and press the SEND key .
Phone Calls 18
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing
E911 emergency location services where available.
When you place an emergency 911 call, the GPS feature of your phone seeks information to
calculate your approximate location. Depending on several variables, including availability and
access to satellite signals, it may take up to 30 seconds or more to determine and report your
approximate location.
Important:
Always report your location to the 911 operator when placing an emergency call.
Some designated emergency call takers, known as Public Safety Answering
Points (PSAPs), may not be equipped to receive GPS location information from
your phone.
Call Using Wi-Fi Calling
Wi-Fi Calling allows you to make and receive phone calls over a Wi-Fi connection when there is
no Verizon service. You need to activate W-Fi Calling manually if you want to use it.
Note:
Activate Wi-Fi Calling
Activation requires a valid US address for E911 functionality and a cellular data or Wi-Fi
network connection.
From the Idle screen, press the Center soft key [Menu] > Tools & Settings > 1.
Read the message carefully and scroll down the screen. Press the Left soft key 2.
[Open] to display the Terms & Conditions. Check the check box next to I accept the
Terms and Conditions by using the Left soft key [Check], and then press the
Center soft key [Continue].
Enter the emergency location information (E911) and then press the Center soft key 3.
[Save].
Upon successful validation of the address, Wi-Fi Calling turns on. 4.
Important:
Phone Calls 19
You should change the registered address when you make calls using a different
Wi-Fi network in order to update your location information. You can change your
location any time by using the Call settings menu. See Update Your Emergency
Address.
Make a Wi-Fi Call
Once Wi-Fi Calling is enabled, you can make a call even when the mobile network is not
available.
Note:
Note:
Verify you are currently connected to a Wi-Fi calling enabled Wi-Fi network.
Enter a phone number or select a contact from Contacts or Call history, and then press 1.
the SEND key .
Confirm the Wi-Fi Calling icon displays in the status bar. 2.
Wi-Fi Calling is automatically turned off when you are out of Wi-Fi range.
Turn Wi-Fi Calling On or Off
From the Idle screen, press the Center soft key [Menu] > Tools & Settings > 1.