C6725
User Guide
[UG template version 13a]
Table of Contents
Get Started ................................................................................................................................ 1
Your Phone at a Glance ...................................................................................................... 1
Set Up Your Phone ............................................................................................................. 1
Charge Your Phone Wirelessly .................................................................................... 3
Your SIM Card ................................................................ ................................ ............. 4
Activate Your Phone ........................................................................................................... 5
Set Up Voicemail ................................................................................................................ 5
Account Information and Help ................................................................................... 6
Account Passwords ........................................................................................... 6
Manage Your Account ................................................................................................. 7
Support Services ............................................................................................... 7
Phone Basics ............................................................................................................................. 9
Your Phone’s Layout ........................................................................................................... 9
Smart Sonic Receiver ........................................................................................................11
Turn Your Phone On and Off .............................................................................................12
Turn Your Screen On and Off ............................................................................................12
Touchscreen Navigation ....................................................................................................13
Your Home Screen ............................................................................................................17
Home Screen Overview ..............................................................................................17
Change the Home Screen Mode .................................................................................19
Customize the Home Screen ......................................................................................19
Quick Settings Panel ..................................................................................................24
Status Bar ..........................................................................................................................24
Enter Text ..........................................................................................................................25
Touchscreen Keyboards .............................................................................................25
Swype .........................................................................................................................26
Google Keyboard ........................................................................................................29
Google Voice Typing ..................................................................................................31
Tips for Editing Text ....................................................................................................32
Phone Calls ..............................................................................................................................33
TOC i
Make Phone Calls ..............................................................................................................33
Call Using the Phone Dialer ........................................................................................33
Call from Call Logs ................................................................................................ .....33
Call from Contacts ......................................................................................................34
Call a Number in a Text Message ...............................................................................34
Call Emergency Numbers ...........................................................................................34
Call Numbers with Pauses ..........................................................................................35
Call Using the Plus (+) Code .......................................................................................35
Call Using Internet Calling ..........................................................................................36
Receive Phone Calls ..........................................................................................................37
Voicemail ...........................................................................................................................37
Voicemail Setup ..........................................................................................................37
Voicemail Notification .................................................................................................38
Retrieve Your Voicemail Messages ............................................................................38
Visual Voicemail ................................................................................................................39
Set Up Visual Voicemail..............................................................................................39
Review Visual Voicemail .............................................................................................40
Listen to Multiple Voicemail Messages .......................................................................40
Compose a Visual Voicemail Message .......................................................................40
Visual Voicemail Options ................................................................ ............................41
Configure Visual Voicemail Settings ...........................................................................42
Change Your Main Greeting via the Voicemail Menu ..................................................43
Edit the Display Name via the Voicemail Menu ...........................................................43
Phone Call Options ............................................................................................................43
In-call Options .............................................................................................................44
Caller ID .....................................................................................................................45
Call Waiting ................................................................ ................................................45
3-Way Calling .............................................................................................................45
Call Forwarding ..........................................................................................................46
Call Logs ............................................................................................................................46
Call Settings ......................................................................................................................47
Voicemail Settings ......................................................................................................47
North American Dialing ...............................................................................................48
TOC ii
International Dialing ....................................................................................................48
TTY Mode ...................................................................................................................48
Contacts....................................................................................................................................50
Get Started with People .....................................................................................................50
Access Contacts .........................................................................................................50
The Contacts List ........................................................................................................50
Contacts List Options ..................................................................................................51
Display Options ..........................................................................................................52
Add a Contact ....................................................................................................................53
Save a Phone Number .......................................................................................................53
Edit a Contact ....................................................................................................................54
Add or Edit Information for a Contact ..........................................................................54
Assign a Stored Picture to a Contact ..........................................................................54
Assign a New Picture to a Contact ..............................................................................55
Assign a Ringtone to a Contact...................................................................................55
Assign a Vibration to a Contact ...................................................................................55
Add a Contact to Favorites .........................................................................................56
Send a Contact’s Call to Voicemail .............................................................................56
Add a Contact Widget to the Home Screen.................................................................56
Delete a Contact .........................................................................................................56
Add a Group Contact .........................................................................................................57
Edit a Group Contact ................................................................ .........................................57
ICE (In Case of Emergency) ..............................................................................................58
ICE Contacts ..............................................................................................................58
Personal Information ...................................................................................................58
Synchronize Contacts ........................................................................................................59
Share a Contact .................................................................................................................59
Accounts and Messaging ..........................................................................................................61
Gmail / Google ...................................................................................................................61
Create a Google Account ............................................................................................61
Sign In to Your Google Account ..................................................................................62
Access Gmail ..............................................................................................................62
Send a Gmail Message ..............................................................................................62
TOC iii
Read and Reply to Gmail Messages ...........................................................................63
Email .................................................................................................................................64
Add an Email Account ................................................................................................64
Add a Corporate Account ............................................................................................65
Compose and Send Email ..........................................................................................66
View and Reply to Email .............................................................................................67
Manage Your Email Inbox ...........................................................................................67
General Email Settings ...............................................................................................67
Email Account Settings ...............................................................................................68
Delete an Email Account.............................................................................................69
Text and Multimedia Messaging.........................................................................................70
Send a Text Message .................................................................................................70
Send a Multimedia Message (MMS) ...........................................................................71
Save and Resume a Draft Message ...........................................................................72
New Messages Notification .........................................................................................72
Manage Message Conversations ................................................................................73
Text and MMS Options ...............................................................................................76
Set Emergency Alerts .................................................................................................77
Social Networking Accounts ...............................................................................................78
Facebook ....................................................................................................................78
Google+ ......................................................................................................................79
YouTube .....................................................................................................................79
Apps and Entertainment ............................................................................................................81
Google Play Store ..............................................................................................................81
Find and Install an App ...............................................................................................81
Create a Google Wallet Account .................................................................................82
Google Play Store Menu Options ................................................................................82
Request a Refund for a Paid App ...............................................................................83
Open an Installed App ................................................................................................83
Uninstall an App .........................................................................................................83
Get Help with Google Play ..........................................................................................84
Navigation ..........................................................................................................................84
Google Maps ..............................................................................................................85
TOC iv
Music .................................................................................................................................87
Google Play Music App ..............................................................................................87
Google Play Movies & TV App ...........................................................................................88
Google Play Books App .....................................................................................................89
Google Play Newsstand App ................................................................ .............................89
ID .............................................................................................................................90
Install Your ID Pack ....................................................................................................90
Switch ID Packs ..........................................................................................................90
Zone ................................................................ ................................ ........................91
Web and Data ...........................................................................................................................92
Wi-Fi ..................................................................................................................................92
Turn Wi-Fi On and Connect to a Wireless Network .....................................................92
Check the Wireless Network Status ............................................................................93
Connect to a Different Wi-Fi Network ..........................................................................93
Connections Optimizer .......................................................................................................93
Data Services ................................ ................................................................ ....................94
Launch a Web Connection ..........................................................................................94
Data Connection Status and Indicators .......................................................................95
Virtual Private Networks (VPN) ..........................................................................................95
Prepare Your Phone for VPN Connection ...................................................................95
Set Up Secure Credential Storage ..............................................................................95
Add a VPN Connection ...............................................................................................96
Connect to or Disconnect from a VPN ........................................................................96
Browser .............................................................................................................................97
Launch the Web Browser............................................................................................97
Learn to Navigate the Browser ...................................................................................97
Browser Menu ............................................................................................................98
Select Text on a Web Page ........................................................................................99
Go to a Specific Website........................................................................................... 100
Adjust Browser Settings ............................................................................................ 100
Create Website Settings ........................................................................................... 102
Reset the Browser to Default .................................................................................... 103
Set the Browser Home Page .................................................................................... 103
TOC v
Create Bookmarks .................................................................................................... 103
Create a New Homepage ......................................................................................... 104
Add Bookmarks to Your Home Screen ..................................................................... 104
Portable Wi-Fi Hotspot ..................................................................................................... 104
Camera and Video .................................................................................................................. 107
Take Pictures ................................................................................................................... 107
Open or Close the Camera ....................................................................................... 107
Viewfinder Screen..................................................................................................... 107
Take a Picture .......................................................................................................... 108
Camera Review Screen ............................................................................................ 109
Record Videos ................................................................................................................. 110
Camera and Video Camera Settings ................................................................................ 110
View Pictures and Videos Using Gallery .......................................................................... 113
Open or Close Gallery .............................................................................................. 114
View Pictures and Videos ......................................................................................... 114
Zoom In or Out on a Picture ...................................................................................... 114
Watch Video ............................................................................................................. 115
Work with Pictures ........................................................................................................... 115
Picture Options Menu ............................................................................................... 115
Share Pictures and Videos............................................................................................... 117
Send Pictures or Videos by Email ............................................................................. 118
Send a Picture or Video by Multimedia Message ...................................................... 118
Send Pictures or Videos Using Bluetooth ................................................................. 119
Share Pictures and Videos on Facebook .................................................................. 119
Share Pictures and Videos on Google+ .................................................................... 119
Share Pictures on Picasa .......................................................................................... 120
Share Videos on YouTube ........................................................................................ 120
Tools and Calendar ................................................................................................................. 121
Calendar .......................................................................................................................... 121
Add an Event to the Calendar ................................................................................... 121
Invite Guests to Your Calendar Event ....................................................................... 122
Calendar Event Alerts ............................................................................................... 122
View Calendar Events .............................................................................................. 123
TOC vi
Erase Calendar Events ............................................................................................. 124
Show or Hide Calendars ........................................................................................... 125
Choose Google Calendars to Synchronize With Your Phone .................................... 125
Clock ............................................................................................................................... 126
Alarm ........................................................................................................................ 126
Stopwatch ................................................................................................................. 127
Timer ........................................................................................................................ 128
World Clock .............................................................................................................. 128
Calculator ........................................................................................................................ 128
Flashlight ......................................................................................................................... 129
Sound Recorder ............................................................................................................... 129
MagniFont ........................................................................................................................ 130
Voice Services ................................................................................................................. 130
Automatic Speech Recognition (ASR) ...................................................................... 131
Voice Search ............................................................................................................ 132
Eco Mode ........................................................................................................................ 132
Bluetooth ......................................................................................................................... 133
Turn Bluetooth On or Off........................................................................................... 133
The Bluetooth Settings Menu .................................................................................... 133
Change the Device Name ......................................................................................... 133
Connect a Bluetooth Headset or Car Kit ................................................................... 134
Reconnect a Headset or Car Kit ............................................................................... 134
Disconnect or Unpair from a Bluetooth Device .......................................................... 135
Send and Receive Information Using Bluetooth ........................................................ 135
Near Field Communication (NFC) Technology ................................................................. 137
microSD Card .................................................................................................................. 138
Insert a microSD Card .............................................................................................. 138
Remove a microSD Card .......................................................................................... 138
View the microSD Card Memory ............................................................................... 139
Format the microSD Card ......................................................................................... 139
Unmount the microSD Card ...................................................................................... 139
Use the Phone’s microSD Card as a USB Drive ....................................................... 139
Transfer Files Between Your Phone and a Computer ...................................................... 140
TOC vii
Update Your Phone ......................................................................................................... 141
Update Your Phone Firmware .................................................................................. 141
Update Your Profile ................................ .................................................................. 142
Update Your PRL ..................................................................................................... 142
Update Kyocera Software ......................................................................................... 143
Settings ................................................................................................................................... 144
Wi-Fi Settings .................................................................................................................. 144
Bluetooth Settings ............................................................................................................ 145
MaxiMZR Settings ........................................................................................................... 145
Data Usage Settings ........................................................................................................ 145
More Settings................................................................................................................... 146
Airplane Mode .......................................................................................................... 146
VPN Settings ............................................................................................................ 146
Tethering & Portable Hotspot Settings ...................................................................... 147
NFC Settings ............................................................................................................ 147
Android Beam ........................................................................................................... 147
Mobile Networks ....................................................................................................... 148
Roaming ................................................................................................................... 148
Home Screen Mode ......................................................................................................... 151
Sound Settings ................................................................................................................ 151
Volumes ................................................................................................................... 151
Phone Ringtone ........................................................................................................ 151
Vibration Pattern ....................................................................................................... 152
Vibrate when Ringing ................................................................................................ 152
Persistent Alerts ....................................................................................................... 152
Default Notification Sound ........................................................................................ 152
Dial Pad Touch Tones .............................................................................................. 153
Touch Sounds .......................................................................................................... 153
Screen Lock Sound ................................................................................................ .. 153
Vibrate on Touch ...................................................................................................... 153
Hearing Aid ............................................................................................................... 153
Display Settings ............................................................................................................... 153
Brightness ................................................................................................................ 153
TOC viii
Wallpaper ................................................................................................................. 154
Auto-Rotate Screen .................................................................................................. 154
Sleep ........................................................................................................................ 154
Daydream ................................................................................................................. 155
Font Size .................................................................................................................. 155
Key Backlight ............................................................................................................ 155
Display Battery Percentage ...................................................................................... 156
Wireless display ........................................................................................................ 156
Screen Proximity Safety............................................................................................ 156
Storage Settings .............................................................................................................. 156
Phone Memory ......................................................................................................... 156
Primary Storage ........................................................................................................ 157
SD Card .................................................................................................................... 157
Battery Settings ............................................................................................................... 157
PC Connection Settings ................................................................................................ ... 158
Apps Settings................................................................................................................... 158
Location Access ............................................................................................................... 159
Lock Screen Settings ....................................................................................................... 159
Screen Lock.............................................................................................................. 159
Disable the Screen Lock ........................................................................................... 161
Improve Face Matching ............................................................................................ 161
Liveness Check ........................................................................................................ 162
Automatically Lock .................................................................................................... 162
Power Button Instantly Locks .................................................................................... 162
Owner Information .................................................................................................... 162
Swipe Options .......................................................................................................... 162
Lock Screen Widgets ................................................................................................ 163
Security Settings ................................ ................................................................ .............. 163
Encrypt & Decrypt Data ............................................................................................ 163
Make Passwords Visible ........................................................................................... 164
Device Administrators ............................................................................................... 164
Unknown Sources..................................................................................................... 164
Verify Apps ............................................................................................................... 164
TOC ix
Credential Storage .................................................................................................... 165
Language & Input Settings ............................................................................................... 165
Language ................................................................................................................. 165
Spell Checker ........................................................................................................... 165
Personal Dictionary ................................................................................................... 166
Default Text Input ..................................................................................................... 166
Google Keyboard Settings ........................................................................................ 166
Swype Keyboard Settings ......................................................................................... 167
Google Voice Typing Settings ................................................................................... 168
Voice Search ............................................................................................................ 169
Text-to-Speech Output ............................................................................................. 169
Pointer Speed ........................................................................................................... 170
Back Up and Reset Phone ............................................................................................... 170
Accounts ................................................................ .......................................................... 171
Date & Time Settings ....................................................................................................... 171
Accessibility Settings ................................................................................................ ....... 172
TalkBack ................................................................................................................... 172
Magnification Gestures ............................................................................................. 172
Large Text ................................................................................................................ 172
Power Button Ends Call ............................................................................................ 173
Auto-Rotate Screen .................................................................................................. 173
Speak Passwords ..................................................................................................... 173
Accessibility Shortcut ................................................................................................ 173
Text-to-Speech Output ............................................................................................. 173
Touch & Hold Delay .................................................................................................. 173
Activate This Device ........................................................................................................ 174
About Phone .................................................................................................................... 174
4G settings ............................................................................................................... 174
Status ....................................................................................................................... 174
Legal Information ...................................................................................................... 174
System Update ................................................................................................................ 174
Copyright Information .............................................................................................................. 176
Index ....................................................................................................................................... 177
TOC x
Get Started
The following topics give you all the information you need to set up your phone and service the
first time.
Your Phone at a Glance
The following illustration outlines your phone’s primary external features and buttons.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
Get Started 1
1. Install the battery.
Insert your fingernail into the slit at the bottom of the battery compartment cover and
lift the cover up gently.
Insert the battery, contacts end first, and gently press the battery into place.
Replace the battery compartment cover and press down firmly on all sides of the
back cover as shown by the arrows in the figure to make sure all the tabs are seated
and there are no gaps around the cover.
Note: When you insert the battery, your phone may power on automatically.
2. Charge your battery.
Plug the smaller end of the USB cable into the charger/accessory jack on the bottom
of your phone.
Get Started 2
Plug the other end of the USB cable into the charger, and then plug the charger into
an electrical outlet.
Note: Your phone’s battery should have enough charge for the phone to turn on and find a
signal, run the setup application, set up voicemail, and make a call. You should fully charge the
battery as soon as possible.
3. Press and hold the Power button to turn the phone on.
If your phone is activated, it will turn on, search for service, and begin the setup
process.
If your phone is not yet activated, see Activate Your Phone for more information.
Charge Your Phone Wirelessly
Your phone supports the PMA standard via a wireless charging accessory (sold separately).
Follow the steps below to charge your phone wirelessly.
Important: Use only wireless chargers that are approved by the manufacturer of your phone.
1. Place your phone on the wireless charger, ensuring that the charging area of your phone
touches the charging area of your wireless charger.
2. When you see "Wireless charging" on the status bar, slide down the status bar to display
the Notifications panel, and then touch Wireless charging.
3. Your phone will display a wireless charging screen instructing you to make sure the
screen logo is directly above the charging device center emblem.
Get Started 3
4. Your phone shows battery charging status as it charges. When charging is complete,
remove your phone from the charger.
Note: Your phone will not charge correctly unless it is placed within the charging area.
Note: Make sure there is nothing between your phone and the charger. For more information on
wireless charging, see the user guide of your wireless charger.
Your SIM Card
Your phone comes with a preinstalled SIM (Subscriber Identity Module) card. If you need to
reinstall your SIM card, follow the instructions below.
Note: The SIM included contains information specific to your phone and should be retained with
the phone.
1. Insert your fingernail into the slit at the bottom of the battery cover and lift the cover up
gently.
2. Remove the battery. You will see two slots just above the battery compartment. The
bottom slot is the SIM card slot; the upper slot is for the microSD card.
3. Hold the SIM card so that the metal contacts on the SIM card face down and the cut off
corner points to the upper-left corner of your phone.
4. Gently slide the SIM card into the SIM card slot until it stops.
5. Replace the battery and the battery cover.
Get Started 4
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated.
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your account.
● If you purchased your phone at a Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
• Go to com/activate and complete the online instructions to activate your
phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• If an error occurs, touch Activate to override auto-activation and start the manual
activation wizard.
• Follow the onscreen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit
com/support for assistance. If you do not have access to the Internet, call
Customer Service at 1-888-211-4727 from another phone.
Tip: Do not press the Power button while the phone is being activated. Pressing the Power
button cancels the activation process.
Note: If you are having any difficulty with activation, visit com/support.
Set Up Voicemail
You should set up your voicemail and personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized access. Your phone automatically
transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Get Started 5
1. Touch > > Dialpad tab.
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password
when setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
For more information about voicemail, see Voicemail or Visual Voicemail.
Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Account Passwords
You will need to create passwords to protect access to your personal account information, your
voicemail account, and your data services account. As a customer, you enjoy unlimited
access to all your information.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to com/ (Click Sign in/Register and then click Sign up now! to get
started.) If you are not the account owner (if someone else receives the bill for your
service), you can get a sub-account password at com/
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your phone, you may elect to set up an optional data services password to control
access and authorize purchases.
For more information, or to change your passwords, sign on to com/
Get Started 6
Manage Your Account
Manage your account from your computer, your phone, or any other phone.
Online: com/
● Access your account information.
● Check your minutes used (depending on your service plan).
● View and pay your bill.
● Enroll in online billing and automatic payment.
● Purchase accessories.
● Shop for the latest phones.
● View available service plans and options.
● Learn more about data services and other products like games, ringtones, screen savers,
and more.
From Your Phone
1. Touch > > Dialpad tab.
2. Do any of the following:
Touch to check minute usage and account balance.
Touch to make a payment.
Touch to access a summary of your service plan or get
answers to other questions.
From Any Other Phone
● Customer Service: 1-888-211-4727.
● Business Customer Service: 1-888-788-4727.
Support Services
411 and Operator Services let you easily access information and calling assistance
from your phone.
Get Started 7
411
411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or showtimes; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use 411, and you will be billed for airtime.
■ Touch > > Dialpad tab, and then touch .
Operator Services
Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
■ Touch > > Dialpad tab, and then touch .
For more information or to see the latest in products and services, visit us online at
com/
Get Started 8
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Phone’s Layout
The illustrations and descriptions below outline your phone’s basic layout.
Phone Basics 9
Key Functions
● LED Indicator displays a phone notification, charging status, or alert.
● Proximity Sensor and Light Sensor detects how close an object is to the surface of
the screen. This is typically used to detect when your face is pressed against the screen,
such as during a phone call. It also automatically turns off the keyboard backlight and
brightens the display when you are in sunlight or a bright room, and turns on the
keyboard backlight and dims the display in darker places.
While talking on the phone, the sensor detects talk activity and locks the keypad to
prevent accidental keypresses.
● Smart Sonic Receiver (Internal) lets you hear the caller and automated prompts. See
Smart Sonic Receiver.
● Back Key lets you return to the previous screen, or close a dialog box, options
menu, the Notifications panel, or onscreen keyboard.
● Home Key returns you to the Home screen.
● Recent apps Key allows you to open a list of thumbnail images of apps you have
worked with recently.
● Touchscreen displays all the information needed to operate your phone. Also provides
one-touch access to all of your features and applications.
● Self Camera Lens takes pictures and records videos while facing the screen, and
allows you to video conference.
● Headset Jack allows you to plug in either a stereo headset or an optional headset for
convenient, hands-free conversations.
● Power Button lets you turn the phone on or off or turn the screen on or off, or switch
your phone to silent mode, vibration mode, or airplane mode.
● Charger/Accessory Jack allows you to connect the micro-USB cable (included) to
charge the battery or to transfer files to and from a computer.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
● Primary Microphone transmits your voice and ambient sound during voice calls, voice
recordings and videos.
● Volume Button allows you to adjust the ringtone or media volume when you are not on
a call, or adjust the voice volume during a call.
● Camera Button lets you activate the camera and video camera, and take pictures and
videos.
Phone Basics 10
● Speaker lets you hear the different ringtones and sounds. The speaker also lets you
hear the caller’s voice in speakerphone mode.
● Internal Antennas facilitate reception and transmission. To maximize performance, do
not obstruct while using the phone.
● Back Camera Lens lets you take pictures and videos.
● Camera Flash helps illuminate subjects in low-light environments when taking a picture
or recording a video. It can also work as a flashlight. See Flashlight.
● microSD Card Slot (Internal) allows you to insert an optional microSD card to support
external memory.
● SIM Card Slot (Internal) allows you to insert a SIM card.
● Secondary Microphone suppresses background noise improving audio quality for the
other party during voice calls except in speakerphone mode.
Note: Your phone comes with the SIM card preinstalled.
Note: The SIM card slot and a microSD card slot are located just above the battery
compartment. The bottom slot is the SIM card slot; the upper slot is for the microSD card.
● Wireless Charging Area allows you to charge wirelessly using an optional PMA-
enabled Wireless Charging device. See Charge Your Phone Wirelessly.
Smart Sonic Receiver
Smart Sonic receiver transmits sound through vibrations on your phone’s display screen. Place
your ear around the internal receiver and adjust the position of the phone to find the best
hearing point depending on the surrounding environment.
Phone Basics 11
Note: Do not cover the microphones during a call. Do not apply any sheet or sticker to the
display area as it may compromise the hearing quality.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power button for three seconds.
Turn Your Phone Off
1. Press and hold the Power button to open the phone options menu.
2. Touch Power off > OK to turn the phone off.
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and
unlock it when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power button. Pressing the Power button again
or receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of
time when you leave it idle. You will still be able to receive messages and calls while the
phone’s screen is off.
Phone Basics 12
Note: For information on how to adjust the time before the screen turns off, see Sleep.
Turn the Screen On
1. To turn the screen on, press the Power button.
2. Touch and hold on the screen, and swipe the screen towards the Start icon .
You can disable the screen lock or select a different type of lock feature. See Screen
Lock.
Tip: Three frequently used application shortcuts are provided on the default lock screen; the
Phone application, the Messaging application, and the Camera application. Swipe the screen
toward any of these shortcuts to immediately open and use its application. To customize the
lock screen application shortcuts, see Swipe Options.
Touchscreen Navigation
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Warning: Do not touch with a pen or stylus. It may damage the touch screen.
Touch
When you want to type using the onscreen keyboard, select items onscreen such as application
and settings icons, or press onscreen buttons, simply touch them with your finger.
Phone Basics 13
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch
and hold the item.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Phone Basics 14
Drag
To drag, press and hold your finger with some pressure before you start to move your finger.
While dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick
strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts
or message list.
Phone Basics 15
Rotate
For most screens, you can automatically change the screen orientation from portrait to
landscape by turning the phone sideways. When entering text, you can turn the phone sideways
to bring up a bigger keyboard. See Touchscreen Keyboards for more details.
Note: The Auto-rotate screen check box needs to be selected for the screen orientation to
automatically change. Touch > > Settings > Display > Auto-rotate screen.
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom
in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to
zoom in.)
Phone Basics 16
Your Home Screen
The home screen is the starting point for your phone’s applications, functions, and menus. You
can customize your home screen by adding application icons, shortcuts, folders, widgets, and
more.
Home Screen Overview
There are two different options for the Home screen on your phone, Easy mode and Standard
mode. By default, your phone is set to Standard mode. You can change the Standard mode to
the Easy mode from the Settings menu. See Change the Home Screen Mode.
Note: Instructions to perform tasks in this guide are based on the Standard mode and may
change depending on the software version on your phone.
Standard Mode
Standard experience for users who are familiar with Android. Your home screen extends
beyond the initial screen. Swipe the screen left or right to display additional screens. There are
up to six extended screens available, in addition to the main Home screen. If selected, your
Home screen will show as follows:
● Status Bar: Displays the time, notification, and phone status icons. Slide down to
display the notifications panel.
● Shortcut: Allows users to quickly launch applications.
Phone Basics 17
● Application Launcher: Touch to display available applications and widgets on the
phone.
● Favorites Tray: Contains up to five icons and appears on every home screen. You can
customize these icons except the application launcher icon in the middle.
● Screen Position Indicator: Indicates which home screen is displayed. Touch to access
each screen. The home screen icon shows the main home screen.
● Widget: Widget is a small program, designed usually to serve a single purpose, and
allows users to access quickly at-a-glance information or simple interactive functions.
● Folder: Allows users to organize screen items. You can store multiple application icons
as a group.
● Google Search Bar: Allows users to enter text or spoken keywords for a quick search
on the phone or on the Internet. Touch to enter text or touch the microphone icon to
speak your keyword.
Tip: Touch to return to the main home screen from any other screen.
Easy Mode
Easy mode is a simplified and easier experience for the first time smartphone user. Easy mode
has three home screens. The main home screen has non-removable buttons for the Phone,
Apps, and Alerts. You will also find six app shortcuts to choose from. Swipe the screen left or
touch to display additional screens. If selected, your main Home screen will show as
follows:
Phone Basics 18
● Status Bar: Displays the time, notification icons, and phone status icons. Slide down to
display the Notifications panel.
● Help Icon: Displays help for the Home screen, including how to add application
shortcuts or widgets.
● App Shortcuts: Offer quick and easy access to Camera, People, Messages, Settings,
Browser and Maps applications.
● Phone Icon: Opens the phone dialpad to make a call.
● Application Launcher: Touch to display available applications and widgets on the
phone.
● Alerts Icon: Opens the Notifications panel.
● Menu Icon: Opens a menu that allows you to customize your home screen.
● Screen Position Indicator: Indicates which home screen is displayed. The home
screen icon shows the main home screen.
● Google Search Bar: Allows you to enter text or spoken keywords for a quick search on
the phone or on the Internet. Touch to enter text or touch the microphone icon to speak
your keyword.
Tip: While on an extended screen, touch to return to the main home screen.
Change the Home Screen Mode
You can switch between easy mode and standard mode at any time. Follow the instructions
below.
1. Touch > > Settings > Home mode.
2. Choose a mode and touch Apply.
3. Touch OK to confirm.
Customize the Home Screen
Learn how to, add, move, or remove items from the home screen.
Manage Your Home Screens
In addition to the main home screen, your phone has extended home screens to provide more
space for adding icons, widgets, and more. Touch and then drag across the screen to move
from the main screen to an extended screen. There are up to six extended screens available in
addition to the main Home screen.
Phone Basics 19
1. Lightly pinch any home screen with your thumb and index finger to display the home
screen thumbnails.
2. The following options are available:
Touch a thumbnail of the home screen you want to open.
If you are not already using the maximum number of screens for your phone, you
can add more screens by touching . You can have up to seven home screens in
total.
Touch and hold a thumbnail and drag it to rearrange the positions of the home
screens. Release the thumbnail where you want to place it.
Touch and hold a thumbnail, drag it to “X Remove” and release it when it turns red to
delete the home screen. The main home screen cannot be deleted.
Touch the home icon at the top of each screen to set the screen as the main home
screen.
3. Touch Done.
Add App Shortcuts or Widgets to the Home Screen
1. Touch on the favorites tray.
2. Slide the
Apps
or
Widgets
screens to find the item you want to add to the home screen.
Phone Basics 20
3. Touch and hold the app icon or a widget and drag it to "Add to Home Screen" at the top
of the screen.
4. Move your finger to find the place to add it to. The blue frames which appear on the
screen indicate where you might place the item.
5. Release your finger.
– or –
1. Touch and hold an empty area on a home screen.
2. Slide the Apps or Widgets screens to find the item you want to add to the home screen.
3. Touch and hold the app icon or a widget and drag it to a home screen thumbnail where
you want to add it.
Tip: You can also select a home screen thumbnail where you want the app icon or a widget to
appear, and then simply tap on the app or widget icon.
Move or Remove Items on the Home Screen
■ Touch and hold the item you want to move or remove from the home screen.
To move the item, drag it to a new area and release it.
To remove the item, drag it to “X Remove” at the top of the screen and release it
when it turns red.
Favorites Tray
The favorites tray holds up to five icons and appears on every home screen. You can replace
those icons, except the application launcher icon in the center of the tray.
To add a new icon to the favorites tray:
1. Remove the current icon on the tray.
Drag the icon out of the favorites tray, either onto the main screen or to "X Remove."
2. Touch and hold an app icon and drag it to the favorites tray.
3. Release your finger.
Use Folders
You can use folders to organize the apps on your Home screens.
To create folders:
Phone Basics 21
■ Touch and hold an app icon and drag it over another to create a new folder containing
both apps. A new folder icon appears.
You can now drag more apps to the folder if you wish.
To add more apps to the folders:
1. Touch a folder icon and touch Add in the top-right corner.
2. Swipe left or right to browse through the available Apps page and place checkmarks on
those apps you want to put in the folder.
3. Touch Done to complete the process.
To manage folders:
1. Touch a folder icon you want to manage.
2. The following options are available:
Touch the Unnamed Folder field. The keyboard opens and you can name the folder.
To rename it, touch the name.
Drag the app out of the folder and drop it anywhere on the home screen to remove it.
Drag the app to "X Remove" at the top of the screen to remove it from the home
screen.
Tip: App folders can be deleted just like any other icon on the Home screen. Touch and hold a
folder icon, then drag it to "X Remove" at the top of the screen.
Change Wallpaper
Select and assign your phone’s background wallpaper.
1. Touch and hold an empty area on a home screen.
2. Touch Wallpapers, and select one of the following options:
Gallery to set a saved picture in Gallery. Select an album, select an image and use
the crop tool to resize it. Touch SAVE when you are finished.
Live Wallpapers to set a live wallpaper. Select an image and touch Set wallpaper.
Wallpapers to set a preset wallpaper. Slide the small image on the screen sideways
to see available options. Select an image and touch Set wallpaper.
ID wallpapers to set an ID wallpaper. Select an image included in your ID pack and
touch Set wallpaper.
Phone Basics 22
Photos to use saved or taken pictures on your phone. Touch to select a picture, and
crop it before setting it as wallpaper. Touch Done when you are finished.
Use Clock & Weather Widget on the Home Screen
Your Clock & Weather widget can display multiple times and weather information.
To retrieve the current weather information:
1. Touch Tap to start on the widget.
2. Touch the Refresh icon on the right end of widget. Your current weather information
will be displayed.
You will be prompted to enable the Location access settings if they are disabled.
Touch Enable location and touch Access to my location to turn location feature on.
Read the onscreen information and follow the instructions to proceed.
3. Touch to confirm that your location is displayed on the widget
To add a location:
1. Touch the weather image on the widget and touch > .
2. Enter a location in the Search location field and touch . The matching location(s) will
be listed.
3. Touch the location you want to add. The location is added to the location list.
To delete a location:
1. Touch the weather image on the widget and touch > .
2. Select the check box next to the location you want to delete.
Touch Select all to select all entries in the current list.
3. Touch Done.
To configure the settings:
1. Touch the weather image on the widget and touch .
2. The following options are available:
Temperature scale: Select Fahrenheit or Celsius.
Auto update: Select the frequency of auto update.
Phone Basics 23
Quick Settings Panel
Icon
Status
Bluetooth® active
Wi-Fi® active
Vibrate
Silent
Network (roaming, full signal)
Network (full signal)
Network (no signal)
3G (data service)
4G LTE (data service)
Airplane mode
Alarm set
The Quick Settings panel allows you easy access to common phone settings.
1. Drag down from the top of the screen to open the Notifications panel, and then touch the
Quick Settings icon at the top right.
– or –
Swipe down with two fingers from the top of any screen.
2. Touch a specific setting to open it.
You can touch the toggle icon to switch between notification panel and quick
settings panel.
Status Bar
The status bar at the top of the home screen provides phone and service status information on
the right side and notification alerts on the left. To view notification alerts, touch the status bar
and drag it down.
Status Icons
Phone Basics 24
Icon
Status
Battery (charging)
Battery (full charge)
Battery (discharged)
Icon
Notification
GPS active
Missed call
New email
New Gmail
New message
Event
Music playing
USB connection
Alarm
Keyboard active
Downloading
Notification Icons
Enter Text
You can type on your phone using one of the available touchscreen keyboards.
Touchscreen Keyboards
Your phone offers you a choice of two touchscreen keyboards for entering text. The keyboard
appears automatically onscreen when you touch a text entry field and can be used in either
portrait or landscape mode. You can also use the Google voice typing option to enter text using
your voice (see Google Voice Typing for details).
The methods available include:
Phone Basics 25
● Google Keyboard lets you use a traditional QWERTY setup to enter text. Additional
options expand your ability to enter text faster and more accurately. See Google
Keyboard for details.
● Google voice typing provides a voice-to-text interface.
● Swype lets you enter letters and words in one continuous motion by swiping your finger
across the letters. See Swype for details.
Note: Swype is selected as a default keyboard.
To select a keyboard from Settings:
1. Touch > >
2. Touch
To switch the keyboard when a keyboard is displayed:
1. Drag down from the top of the screen to open the Notifications panel and touch
input method
2. Touch
Google Keyboard or Swype
Google Keyboard
Settings
.
>
or
Swype
Language & input
.
.
>
Default
.
Choose
Swype
The Swype™ keyboard lets you enter words by drawing a path from letter to letter in one
continuous motion.
Phone Basics 26
Swype Keyboard Overview
Key appearance may vary depending on the selected application or text field.
Note:
Phone Basics 27
Using Swype
1. From a screen where you can enter text, drag down from the top of the screen to open
the Notifications panel, and then touch Choose input method > Swype.
2. Swipe your finger continuously over the letters to form a word. As you swipe over letters,
words matching your pattern display at the top of the Swype keyboard. To enter a word,
lift your finger, or touch a word at the top of the keyboard.
Touch to select ABC mode. Touch to select Number & Symbol mode.
In ABC mode, touch to alter the capitalization:
(Unshifted) to enter all letters in a word lowercase.
(One-character-shifted) to capitalize only the first letter of a word.
(Caps Lock) to enter all letters in a word uppercase.
The Number & Symbol keyboards are in two layers. Touch to display the second
keyboard.
Some keys have alternate characters. In either mode, if a key displays an extra
character on the upper right corner, touch and hold the key to enter the character. Or,
touch and hold a key to call up a list of all the characters available on that key. Touch
the character you want to enter from the list.
Touch to switch to Google voice typing, to enter text by speaking.
For more information about using Swype and its additional capabilities, including using voice
entry and personalizing your Swype dictionary, touch and hold from the Swype keyboard
display, and then touch Help > How to Swype. You can also visit swype.com for more
information.
Phone Basics 28
Swype Settings
You can customize the Swype settings as you like.
■ Touch and hold on the Swype keyboard.
– or –
Touch > > Settings > Language & input, and then touch next to
Swype.
– or –
When a keyboard is displayed, drag down from the top of the screen to open the
Notifications panel, and then touch Choose input method > Set up input method >
(next to Swype).
For more information about Swype settings, see Swype Keyboard Settings.
Google Keyboard
The Google Keyboard offers a traditional QWERTY keyboard setup for entering text by touching
keys (like on a computer), along with enhancements and options that allow you to enter text
faster and more accurately, such as continuous key input, personalized usage dictionaries, and
more.
Phone Basics 29
Google Keyboard Overview
Note: Key appearance may vary depending on the selected application or text field.
Using Google Keyboard
With Google Keyboard, it's easy to enter text, symbols, and numbers.
1. From a screen where you can enter text, drag down from the top of the screen to open
the Notifications panel, and then touch Choose input method > Google Keyboard.
2. Touch keys to enter text. While entering text, use the following options:
Touch to select ABC mode. Touch to select Number & Symbol mode.
In ABC mode, touch to alter the capitalization:
(Unshifted) to enter all letters in a word lowercase.
(One-character-shifted) to capitalize only the first letter of a word.
You can select the caps lock by double-touching or touching and holding or
to make all letters in a word uppercase.
(Caps Lock) to enter all letters in a word uppercase.
Phone Basics 30
In Number & Symbol mode, touch to display more symbols.
If you make a mistake, touch to delete incorrect characters. Touch and hold
to delete a whole word or field.
Some keys have alternate characters. In either mode, if a key displays an extra
character at the upper right corner, touch and hold the key to enter the character. Or,
touch and hold a key to call up a list of all the characters available on that key. Touch
the character you want to enter from the list.
Touch to switch to Google voice typing, to enter text by speaking.
Google Keyboard Settings
You can customize the Google Keyboard settings as you like.
■ On the Google Keyboard, touch and hold the key immediately left to the space key and
touch Google Keyboard Settings.
– or –
Touch > > Settings > Language & input, and then touch next to
Google Keyboard.
– or –
When a keyboard is displayed, drag down from the top of the screen to open the
Notifications panel, and then touch Choose input method > Set up input methods >
(next to Google Keyboard).
For more information about Google Keyboard settings, see Google Keyboard Settings.
Google Voice Typing
Google voice typing uses Google voice recognition to convert speech to text.
Use Google Voice Typing to Enter Text
When using this feature, you can use your voice instead of typing text.
1. From a screen where you can enter text, drag down from the top of the screen to open
the Notifications panel, and then touch Choose input method > Google voice typing.
2. Say the text you wish to enter into the microphone.
If the text is incorrect, touch DELETE.
Phone Basics 31
3. Once you have completed entering your text, touch .
Tip: You can quickly assign Google voice typing from the keyboard. Touch the microphone icon
to turn on voice typing.
Google Voice Typing Settings
You can customize the Google voice typing settings as you like.
1. Touch > > Settings > Language & input, and then check the Google
voice typing check box.
2. Touch next to Google voice typing to configure its settings.
For more information about Google voice typing settings, see Google Voice Typing Settings.
Tips for Editing Text
Your phone gives you many options to make entering text easier, including copying, cutting, and
pasting text, using voice-to-text input, customizing the user dictionary, using predictive text, and
more.
1. In a text entry field, touch and hold the text body.
2. Selection tabs appear and the currently selected words or characters are highlighted.
Drag the tabs to expand or reduce the range of the selected text.
3. Touch an onscreen option from the edit menu bar.
Select all: Highlights all the text in the field.
Cut: Removes the selected text and saves it to the clipboard.
Copy: Copies the selected text to the clipboard.
PASTE: Inserts the last copied or cut text into the current field.
Touch to close the edit menu bar.
Phone Basics 32
Phone Calls
With our wireless service and your phone’s calling features, you can enjoy clear phone calls
across the country.
Make Phone Calls
There are several convenient ways to place calls from your phone.
Call Using the Phone Dialer
The most “traditional” way to place a call is by using the phone’s dialer screen.
1. Touch > > Dialpad tab to display the phone dialpad.
2. Touch the number keys on the dialpad to enter the phone number.
3. Touch to call the number.
4. To end the call, touch .
Call from Call Logs
The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. Touch > to display the phone app.
Phone Calls 33
2. Touch Call log tab to display the Call log list.
3. Touch the phone icon next to the number or contact to place a call.
For additional options, touch the name or number.
Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. Touch > to display the phone app.
2. Touch the
displayed at the top of the list.
Touch to search for your contact.
3. Touch the contact you want to place a call.
For additional information on Contacts, see Contacts.
Phone book
tab to display the Contacts list. Your frequent contacts are
Call a Number in a Text Message
While viewing a text message or email message, you can place a call to a number that is in the
body of the message.
1. Touch > >
2. Touch the message with the phone number.
3. The Dialpad screen then opens, with the phone number automatically filled in and ready
to be dialed. To place the call, touch .
Messaging
. If necessary, select a messaging or email account.
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
To call the 9-1-1 emergency number:
1. Touch > >
2. Touch .
To call the 9-1-1 emergency number when the pattern screen lock, the facial screen lock, the
PIN screen lock or the password screen lock is on:
1. Touch
2. Touch .
Phone Calls 34
Emergency call
Dialpad
tab to display the phone dialpad.
at the bottom of the lock screen.
Once an emergency call is placed, your phone will be in Emergency mode where nonemergency calls cannot be made.
To exit Emergency mode:
■ Touch >
Exit Emergency mode
>
Yes
.
Enhanced 9-1-1 (E911) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing
E911 emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to
calculate your approximate location. Depending on several variables, including availability and
access to satellite signals, it may take up to 30 seconds or more to determine and report your
approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call.
Some designated emergency call takers, known as Public Safety Answering Points (PSAPs),
may not be equipped to receive GPS location information from your phone.
Call Numbers with Pauses
You can dial phone numbers with pauses for use with automated systems, such as voicemail or
credit card billing numbers.
There are two types of pauses available on your phone:
●
Add 2-sec pause:
●
Add wait:
1. Touch > >
2. Enter all or part of a number.
3. Touch >
4. Enter additional numbers.
5. Touch to dial the number.
Sends the next set of numbers when you touch
Automatically sends the next set of numbers after two seconds.
in the pop-up window.
Yes
Dialpad
Add 2-sec pause
tab to display the phone dialpad.
or
Add wait
.
Call Using the Plus (+) Code
When placing international calls, Plus Code Dialing automatically enters the international access
code for your location (for example, 011 for international calls made from the U.S.).
1. Touch > >
Dialpad
tab to display the phone dialpad.
Phone Calls 35
2. Touch and hold until you see a “+” on the display screen.
3. Enter the country code and phone number, and then touch . The phone
automatically prepends the access code for international dialing, followed by the country
code and phone number.
Call Using Internet Calling
When Wi-Fi network is available, you can make and receive calls through an Internet calling
account.
Important:
Calling a phone number using Internet calling may incur additional charges.
Add an Internet Calling Account
1. Touch > to display the phone app.
2. Touch
3. Enter your account details and touch
4. To set your phone to receive Internet calls on your added account, touch and select
the Receive incoming calls check box.
Note:
reduces the life of your phone’s battery.
This requires the phone to maintain a connection with a Wi-Fi data network, which
>
Call settings
>
SIP Accounts
SAVE
>
ADD ACCOUNT
.
.
Make an Internet Call
1. Touch > > People .
2. Touch a contact and then touch
Internet call
.
Internet Calling Setting
1. Touch >
2. Touch >
3. Select an option:
For all calls when data network is available to use Internet calling for all calls
when Wi-Fi network is available
Only for Internet calls
addresses.
Phone Calls 36
Phone
Call settings
.
>
Use Internet calling
to use Internet calling only for calls to Internet calling
.
Ask for each call
to ask each time you make a call.
Receive Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on
incoming calls, reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays
the caller ID icon, name, and phone number of the calling party. When you receive a phone call
from someone who is not stored in People, only the default caller ID icon and phone number
appear on the Incoming call screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
Answer an Incoming Call
■ On the Incoming call screen, swipe the Answer icon .
Mute the Ringing Sound
■ Press the volume button down.
Reject an Incoming Call
■ Swipe the Ignore icon . The call will be sent directly to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
■ Swipe the Ignore & Text icon to ignore the call and send a message to the caller.
You can edit the text messages through the Call settings menu. From the phone app,
touch > Call settings > Quick responses and touch a preset text message to
edit it.
Voicemail
The following topics outline your phone’s voicemail service.
Note: Your phone also supports the Visual Voicemail app. For information on setting up and
using Visual Voicemail, see Visual Voicemail.
Voicemail Setup
You should set up your voicemail and personal greeting as soon as your phone is activated.
Phone Calls 37
■ For information on setting up your voicemail, see Set Up Voicemail.
Tip: For information on using the Visual Voicemail app, see Visual Voicemail.
Voicemail Notification
There are a couple of different ways your phone alerts you to a new voicemail message.
● By sounding the assigned notification sound.
● By vibrating the phone when the vibrate setting is on.
● By displaying within the Notifications area of the Status bar when a new unheard
voicemail message(s) is received. The figure is the number of new messages. This icon
means you have ten unheard new messages.
Note: When you are roaming off the network, you may not receive notification of new voicemail
messages. It is recommended that you periodically check your voicemail by dialing 1 + area
code + your wireless phone number. When your voicemail answers, touch and enter your
password. Roaming rates apply when you access voicemail while roaming off the network.
Note: Your phone accepts messages even when it is turned off. However, your phone notifies
you of new messages only when it is turned on and you are in a network service area.
Retrieve Your Voicemail Messages
You can review your messages directly from your wireless phone (using either traditional
voicemail or Visual Voicemail) or from any other touch-tone phone.
Use Traditional Voicemail to Access Your Messages
1. Touch > > Dialpad tab to display the phone dialpad.
2. Touch and hold . If prompted, enter your voicemail password.
3. Follow the voice prompts to listen to and manage your voicemail messages.
Use Visual Voicemail to Access Your Messages
1. Touch > > Voicemail .
2. Touch an entry to listen to the message.
Note: You are charged for airtime minutes when you access voicemail from your wireless
phone.
Use Another Phone to Access Messages
1. Dial your wireless phone number.
Phone Calls 38
2. When your voicemail answers, press the asterisk key on the phone (*).
3. Enter your password.
Use Visual Voicemail to Delete Your Messages
1. Touch > > Voicemail .
2. Open a message and touch .
Tip: You can restore messages you have sent to the trash folder. Touch Inbox > Trash, touch
and hold the message you want to restore to the inbox, and then touch the restore icon .
Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find
exactly the message you are looking for without having to listen to every voicemail message first.
This new feature periodically goes out to your voicemail, and gathers the caller information from
all of the current voicemails. It then populates a list with the caller name and number, along with
the length of time and priority level of the voicemail message.
Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional
voicemail. You should set up your voicemail and personal greeting as soon as your phone is
activated. Your phone automatically transfers all unanswered calls to your voicemail, even if
your phone is in use or turned off.
Note: To set up your traditional voicemail box, see Voicemail Setup.
1. Touch > > Voicemail . You’ll see a Personalize your voicemail prompt.
2. Touch Personalize now and follow the system prompts to:
Create a password (part of standard voicemail).
Record your name announcement.
Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password
when setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
3. Touch the Welcome to Voicemail message on the screen to play a brief explanation of
the voicemail services.
Phone Calls 39
Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
1. Touch > > Voicemail . You will see the voicemail inbox.
2. Touch a message to review it.
Tip: There are several icons at the bottom of the review screen for maintenance, storage,
messaging, and other options. For an explanation of all your options, touch > Help > Visual
Voicemail Menu > Visual Voicemail Menu.
Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message, you can easily access other voicemail
messages without returning to the main voicemail screen.
1. Listen to the current voicemail message.
2. Swipe your finger left or right to display the next or previous message. (It will begin
playing automatically.)
You can navigate through voicemail messages as frequently as you'd like. You can even move
to the next or previous message before you're finished listening to the current one.
Compose a Visual Voicemail Message
Record a voice message and share or send it.
Phone Calls 40
1. Touch > > Voicemail .
2. Touch to access the recording screen and touch to start recording.
3. Touch to stop recording.
4. Touch to review the recorded message.
Touch > Re-record to discard the current message and start a new recording.
5. Touch to select a method to share the recorded message and follow the onscreen
instructions.
You will be asked to set a Display name if it is not set.
– or –
Type the recipient in the To field or touch and select the recipient from your
contacts, and then touch to send the message.
Visual Voicemail Options
Your visual voicemail options appear as icons at the bottom of the voicemail review screen.
1. Touch > > Voicemail .
2. Touch a message to review it. The following options are available while reviewing a
voicemail message:
Note: Not all options are available for all messages.
Speaker off to turn the speakerphone off during playback.
to start playing.
Play
Pause
to pause the playback.
Speaker on
to turn the speakerphone on or off during playback.
Phone Calls 41
Delete
the trash folder.
to delete the current voicemail message. The message will be moved to
to call the number the message came from.
Call
The bar provides a visual timeline for the current message. Touch
Share
onscreen instructions.
Reply
and drag this bar to scrub through the message to different points.
to share the message. Select an available method and follow the
to reply to the message via text or voice message.
Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings,
and more.
1. Touch > > Voicemail .
2. Touch >
Manage subscription to verify your Voicemail-to-Text account information.
Auto forward to email to send a copy of new messages to an email address of your
choice.
Settings
. Select an option to change its settings.
Personalize voicemail to change your voicemail greeting for incoming calls and
update password. See Change Your Main Greeting via the Voicemail Menu.
Notifications to determine how you are notified of new voicemails.
Delete messages to set the timing to permanently delete the messages in the trash
folder.
Display name to enter a name that is attached to your outgoing voicemails as part of
an identification string. See Edit the Display Name via the Voicemail Menu.
Speakerphone to set the speakerphone setting.
Transcriptions displayed to allow text to be transcribed and displayed on the
phone.
Themes to select a theme for the Visual Voicemail.
View quick tips tutorial to display some quick tips for using Visual Voicemail.
Help to go to the help page of Visual Voicemail.
Send feedback to send your feedback on the Visual Voicemail.
Phone Calls 42
Updates to search for an update to your Visual message software.
About Voicemail to view build information about the current Visual Voicemail
application.
You can restore messages you have sent to the trash folder. Touch
Tip:
and hold the message you want to restore to the inbox, and then touch the restore icon .
Voicemail settings can also be accessed by touching >
Note:
settings
>
Voicemail
.
Phone
>
Inbox
> >
Trash
, touch
Call
Change Your Main Greeting via the Voicemail Menu
Your main greeting can be changed directly via the Visual Voicemail system. This direct access
saves you from having to navigate within the voicemail menu.
1. Touch > > Voicemail .
2. Touch > Settings > Personalize voicemail.
3. Touch OK to connect to the voicemail system. Follow the prompts to change your
current greeting.
Edit the Display Name via the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name or number attached to
your voice messages.
1. Touch > > Voicemail .
2. Touch > Settings > Display name.
3. Touch the existing identification field and enter a new identifying name or number (used
to identify you to recipients of your voice messages).
4. Touch OK to save your information.
Phone Call Options
Your phone application provides many useful features and options to help you make the most of
your calling experience.
Phone Calls 43
In-call Options
While you’re on a call, you will see a number of onscreen options. Touch an option to select it.
● Add call: Touch and hold to initiate a conference call (3-way call).
●
End call:
●
Dialpad/Hide:
numbers such as an extension or access code.
For example: When you call your bank’s 800 number, use your dialpad to enter your
● Speaker: Route the phone’s audio through the speaker (ON) or through the earpiece
(OFF).
Warning: Because of higher volume levels, do not place the phone near your ear during
speakerphone use.
● Mute: Mute the microphone during an active call. Touch the ON/OFF button to mute or
unmute your microphone.
Note: If Mute is activated, the speaker mode is deactivated.
End the current call.
Toggle the appearance of the onscreen dialpad to enter additional
account number and PIN.
● Bluetooth: Route the phone's audio through a connected Bluetooth headset (ON) or
through the speaker (OFF).
Phone Calls 44
Caller ID
Caller ID identifies a caller before you answer the phone by displaying the number of the
incoming call. If you do not want your number displayed when you make a call, follow these
steps.
1. Touch > > Dialpad tab to display the phone dialpad.
2. Touch .
3. Enter a phone number.
4. Touch .
Call Waiting
When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your
phone’s screen informs you that another call is coming in and displays the caller’s phone
number (if it is available).
To respond to an incoming call while you’re on a call:
■ Swipe . This puts the first caller on hold and answers the second call.
To switch back to the first caller:
■ Touch
Note:
Waiting by touching before placing your call. Call Waiting is automatically
reactivated once you end the call.
For those calls where you don’t want to be interrupted, you can temporarily disable Call
Switch calls
.
3-Way Calling
With 3-way calling, you can talk to two people at the same time. When using this feature, the
normal airtime rates will be charged for each of the two calls.
1. On the Dialpad screen, enter a number and touch (or place a call from Log or
Contacts).
2. Once you have established the connection, touch
(or place the call from Logs or Contacts). This puts the first caller on hold and dials the
second number.
Add call
, and dial the second number
3. When you’re connected to the second party, touch
now in session.
Phone Calls 45
Merge calls
. Your conference call is
4. To end the 3-way call, touch .
If one of the people you called hangs up during your call, you and the remaining caller
Note:
stay connected. If you initiated the call and are the first to hang up, all callers are disconnected.
Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number, even when
your phone is turned off. You can continue to make calls from your phone when you have
activated Call Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. Touch > > Dialpad tab to display the phone dialpad.
2. Touch .
3. Enter the area code and phone number to which you want your calls forwarded.
4. Touch . (You will hear a tone to confirm the activation of Call Forwarding.)
To deactivate Call Forwarding:
1. Touch > > Dialpad tab to display the phone dialpad.
2. Touch .
3. Touch . (You will hear a tone to confirm the deactivation.)
Call Logs
The Logs tab of the Phone application lists all recent incoming, outgoing, and missed calls.
View Call Logs
1. Touch > to display the phone app.
2. Touch the
You can determine if an entry was an incoming, outgoing, or a missed call from the
icons shown below.
Call log
tab to display the Call log list.
= Incoming Call
Phone Calls 46
= Outgoing Call
= Missed Call
Call Log Options
■ To make a call from the call log, see Call from Call Logs.
For additional options:
1. Touch > to display the phone app.
2. Touch the
3. Touch to display the call log options menu:
Show all calls to display all calls (does not display if all calls are currently being
shown).
Show missed only to only show missed calls.
Show outgoing only to only show outgoing calls.
Show incoming only
Clear call log to clear your call logs.
Call settings to show the Call settings menu.
Call log
tab to display the Call log list.
to only show incoming calls.
Clear Call Logs
Use the menu option to clear your call log.
1. Touch > to display the phone app.
2. Touch the
3. Touch >
Call log
tab to display the Call log list.
Clear call log
> OK.
Call Settings
Your phone’s Call Settings menu lets you configure your voicemail options and a number of
other settings for the phone application.
Voicemail Settings
If you need to adjust your voicemail provider or access settings, use the Voicemail settings
menu.
Phone Calls 47
1. Touch > to display the phone app.
2. Touch > Call settings > Voicemail.
3. Configure options for voicemail.
North American Dialing
1. Touch > to display the phone app.
2. Touch >
3. Select the
the United States or Canada. See Call Using the Plus (+) Code.
Call settings
North American dialing
.
check box when placing international calls while in
International Dialing
1. Touch > to display the phone app.
2. Touch >
3. Clear the
international dialing code when placing international calls from outside the United States
or Canada.
Call settings
North American dialing
.
check box and touch
International dialing
to set the
TTY Mode
A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device
that allows people who are deaf, hard of hearing, or who have speech or language disabilities,
to communicate by telephone.
Your phone is compatible with select TTY devices. Please check with the manufacturer of your
TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device
will connect using a special cable that plugs into your phone’s headset jack. If this cable was not
provided with your TTY device, contact your TTY device manufacturer to purchase the
connector cable.
To turn TTY Mode on or off:
1. Touch > to display the phone app.
2. Touch >
3. Touch
Phone Calls 48
Call settings
TTY Full, TTY HCO
>
TTY mode
, or
TTY VCO
.
to turn TTY mode on.
– or –
Touch
Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to
the headset jack.
Warning: 9-1-1 Emergency Calling
It is recommended that TTY users make emergency calls by other means, including
Telecommunications Relay Services (TRS), analog cellular, and landline communications.
Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points
(PSAPs), rendering some communications unintelligible. The problem encountered appears
related to TTY equipment or software used by PSAPs. This matter has been brought to the
attention of the FCC, and the wireless industry and the PSAP community are currently working
to resolve this.
TTY Off
to turn TTY mode off.
Phone Calls 49
Contacts
The People application lets you store and manage contacts from a variety of sources, including
contacts you enter and save directly in your phone, as well as contacts synchronized with your
Google Account, your PC, compatible email programs (including Exchange Server), and your
Facebook® friends.
Get Started with People
Before using the People app, it’s best to learn a few basics.
Your phone automatically sorts the Contacts entries alphabetically. You can create a Google
contact, a phone contact, or a Corporate (Microsoft® Exchange ActiveSync®) contact.
● Google contacts are synchronized between your phone and a Google Account you set
up on your phone.
● Corporate (Microsoft Exchange ActiveSync) contacts are synchronized between your
phone and an Exchange Server or Microsoft Outlook® account set up on your phone.
● Phone contacts are stored locally on the phone.
Note: If the phone is ever reset to its factory default parameters, locally stored contacts (phone
contacts) can be lost.
Access Contacts
There are a few ways to display Contacts.
■ Touch > > People .
– or –
Touch (the people shortcut) on the home screen.
To add contacts shortcut to the home screen, touch and hold an empty spot on one
of the home screens, touch the Apps tab. Touch and hold People , drag the icon
to the home screen, and release the icon to place it.
The Contacts List
Learn how to view and navigate through your phone’s Contacts list.
Contacts 50
■ Touch > > Contacts tab. You will see the Contacts list
● Groups: Touch to display the group contacts.
● Contacts: Touch to display the individual contacts.
● Favorites: Touch to display your favorite contacts.
● Search: Touch to search a contact.
● Add contact: Touch to add a contact. See Add a Contact.
● Add group: Touch to add a group contact. See Add a Group Contact.
Scroll through the list to view all your contacts. To see a specific entry, scroll to it and touch it.
Tip: If you have a lot of contacts stored, you’ll see a slider on the right when you’re flicking up or
down the list. To go directly to a letter, touch and hold the slider and drag it to a letter.
Contacts List Options
The Menu key ( ) provides access to optional features in the Contacts list.
■ From the Contacts list, touch to display the main contacts list options.
Contacts 51
Contacts to display: Selects contacts to be displayed on People.
Speed dial setup: Allows you to assign a speed dial number to a selected contact.
Delete: Erases the currently selected contact or contacts.
Import/export: Imports/exports contacts from/to the microSD card or shares your
visible contacts.
Accounts: Opens the sync options for accounts.
Settings: Opens the Display options page. You can select how your contacts are
displayed.
Display Options
Select which contacts to display on People.
1. Touch > > Contacts tab.
2. Touch > Contacts to display.
3. Select one of the following options:
All contacts to display all the contacts you save.
Phone to display all the contacts saved in your phone.
An account (for example, Google) to display only its contacts.
Customize whether to display all the contacts saved in your phone, or to select
contact types for each account. Touch Phone or an account name, make your
selection, and then touch OK.
You can also select how your contacts are displayed.
1. Touch > > Contacts tab.
2. Touch > Settings.
3. Set the following options:
Sort list by to choose how your contacts are sorted.
View contact names to choose how your contacts name is displayed.
Contacts 52
Add a Contact
You can add contacts from the People application. Enter details such as name, phone numbers,
email addresses, mailing addresses, and more.
1. Touch > > Contacts tab.
2. Touch to add a contact.
3. If you have multiple account types associated with your phone, select a contact type.
Select Phone if you want your contacts on your phone only; they will not be synced
with your Google Account.
Select Google if you want to save contacts to your Google Account; these will be
synced automatically with your Google Account online.
4. Use the keyboard to enter as much information as you want.
: Touch the picture icon to assign a picture to the contact. See Assign a Stored
Picture to a Contact or Assign a New Picture to a Contact.
Name
Add organization
PHONE
EMAIL
ADDRESS
Add another field:
IM, Notes, Nickname, Website
Note: To select a type (label) for a phone number, email address, or postal address (such as
MOBILE, HOME, WORK, etc.), touch the type to the left of the field and select the appropriate
type.
Note: To add more phone numbers, email addresses, etc., touch Add new under the current
numbers or addresses.
5. When you have finished adding information, touch SAVE.
Touch to include additional information such as
, etc.
Phonetic name
Save a Phone Number
,
You can save a phone number to Contacts directly from the phone dialpad.
Contacts 53
1. Touch > > Dialpad tab to display the phone dialpad.
2. Enter a phone number and touch Add to contacts.
3. To add the number to an existing contact, touch the contact, select a number type for the
new number, and then touch OK.
-orTo add the number as a new contact, touch CREATE NEW CONTACT, enter the name
and any additional information, and then touch SAVE. See Add a Contact.
Edit a Contact
Once you’ve added a contact, you can add or edit any of the information in the entry, assign a
caller ID picture, customize with a unique ringtone, and more.
Add or Edit Information for a Contact
Use the Edit contact menu to add or edit information for an existing contact.
1. Touch > > Contacts tab.
2. Touch a contact to display it, and then touch > Edit.
3. Touch any field you want to change or add. See Add a Contact.
4. Add or edit the information, and then touch SAVE.
Note: To select a type (label) for a phone number, email address, or postal address (such as
MOBILE, HOME, WORK, etc.), touch the type to the right of the field while on the edit contact
menu.
Note: To add more phone numbers, email addresses, etc., touch Add new under the current
numbers or addresses.
Assign a Stored Picture to a Contact
The Edit contact menu lets you assign a picture stored in your phone’s memory or SD card to a
contact.
1. Touch > > Contacts tab.
2. Touch a contact to display it, and then touch > Edit.
3. Touch the contact icon to the right of the name.
4. Touch Choose photo from Gallery and select a location.
Contacts 54
5. Touch a picture to select it.
You may be prompted to size the picture for use with contacts. Touch and drag the
square to frame the portion of the picture to use. Touch and drag the side of the
square to resize the square.
6. Touch SAVE to save the contact.
Assign a New Picture to a Contact
Follow the instructions to take a new picture and assign it directly to an existing contact.
1. Touch > >
2. Touch a contact to display it, and then touch
3. Touch the contact icon to the right of the name.
4. Touch
5. Touch to take a picture. If you’re satisfied with the picture, touch OK to continue.
You may be prompted to size the picture for use with contacts. Touch and drag the
6. Touch
Take photo
square to frame the portion of the picture to use. Touch and drag the side of the
square to resize the square and touch
SAVE
to save the contact.
Contacts
.
tab.
SAVE
.
>
Edit
.
Assign a Ringtone to a Contact
Know who’s calling without looking at your phone by assigning a specific ringer to a contact.
1. Touch > >
Contacts
tab.
2. Touch a contact to display it, and then touch
3. Touch an available ringtone.
When you touch a ringtone, you will hear a sample.
4. Touch OK to assign the ringtone.
>
Set ringtone
.
Assign a Vibration to a Contact
You can assign a specific vibration pattern to a contact.
1. Touch > >
Contacts 55
Contacts
tab.
2. Touch a contact to display it, and touch
3. Touch an available vibration.
When you touch a vibration, you will feel a vibration.
4. Touch OK to assign the vibration.
>
Set vibrate
.
Add a Contact to Favorites
The Favorites tab of the Phone menu is a listing that can help you access your frequent or
preferred contacts entries.
1. Touch > >
2. Touch a contact.
3. Touch the star at the upper right corner. The star turns to white.
Contacts
tab.
Send a Contact’s Call to Voicemail
You can transfer your contact’s voice call to voicemail anytime you receive it.
1. Touch > >
2. Touch a contact to display it, and then touch
3. Select the
All calls to voicemail
Contacts
tab.
check box.
.
Add a Contact Widget to the Home Screen
You can place your favorite contacts on the home screen.
1. Touch > >
Contacts
tab.
2. Touch a contact to display it, and then touch > Place on Home screen. The contact
widget is added to your home screen.
Tip: To remove a contact widget from the home screen, touch and hold a contact widget and
drag it over “X Remove” at the top of the screen and release it when it turns red.
Delete a Contact
You can delete a contact from the contacts details page.
1. Touch > >
Contacts 56
Contacts
tab.
2. Touch a contact to display it, and then touch > Delete.
3. Touch OK.
Add a Group Contact
Create a group contact with your personal contact entries in People.
Note:
Corporate account. See Synchronize Contacts for instructions on how to sync your phone to an
account.
In order to create a group contact, you may first sync your phone with a Google or
1. Touch > >
2. Touch to add a group contact.
3. Select the account in which you want to create a group contact.
4. Enter the group’s name.
5. Touch Add new and check the entries that you want to add to the group contact.
6. Touch DONE, and touch SAVE after confirming the group contact information.
Groups
tab.
Edit a Group Contact
Manage the group contacts you create.
Add or Remove the Group Contact, or Rename the Group
1. Touch > >
2. Touch a group contact and touch
3. The following options are available:
Touch the group’s name to rename it.
Touch Add new to add an entry to the group contact. Check the entries that you
want to add, touch DONE, and confirm the group contact information.
Touch next to the entry you want to remove from the group.
4. Touch
Contacts 57
SAVE
.
Groups
tab.
>
Edit
.
Delete a Group Contact
1. Touch > >
2. Touch a group contact and touch
Groups
tab.
>
Delete
> OK.
ICE (In Case of Emergency)
Registering ICE information might help rescue workers, such as paramedics and police officers,
as well as hospital personnel, identify your primary contact or special medical need you might
have in case of emergency.
ICE Contacts
You can register up to five emergency contacts.
To add an ICE contact:
1. Touch > > ICE .
– or –
Touch > > Contacts tab, and then touch ICE- In Case of Emergency.
2. Touch . You can register up to five emergency contacts.
Note: You will be prompted to enable the Location access settings if they are disabled. Read
the onscreen information and follow the instructions.
3. Touch the entry to register.
To remove an ICE contact:
1. Touch > >
2. Touch and touch the contact to remove.
3. Touch OK.
ICE
.
Personal Information
You can register your own information, medical information, etc.
1. Touch > > ICE .
– or –
Contacts 58
Touch > > Contacts tab, and then touch ICE- In Case of Emergency.
2. Touch
3. Enter or edit the necessary information and touch
My emergency information
> .
SAVE.
Synchronize Contacts
Syncing data from your managed accounts lets you add and manage new or existing contacts
from your online or remote accounts to your phone. Prior to syncing, you must have an active
Google or Corporate account with associated contacts, and be signed into your account with the
phone.
With syncing, any contacts (with phone numbers, email addresses, pictures, etc.) are updated
and synced with your phone.
For more information about syncing existing managed accounts, see Manage Existing Accounts.
1. Touch > >
2. Touch
3. Touch the account you want to sync your contacts with.
4. Select the
Corporate, Google
Contacts
Settings
check box.
.
, etc. under ACCOUNTS.
The process of updating your contacts tab can take several minutes. If after 10-20
Note:
minutes, your list has not been updated, repeat steps 3 and 4.
Your People then reflects any updated contact information.
■ This update process works both ways. For example, any changes on the phone are
updated to your Gmail contacts list after sync.
Share a Contact
You can quickly share contacts using Bluetooth, email, Gmail, or text messaging.
1. Touch > > Contacts tab.
2. Touch a contact to display it, and then touch > Share.
3. In the Share contact via menu, select a method:
Bluetooth to send the information via Bluetooth. See Bluetooth for information on
pairing and sending via Bluetooth.
Contacts 59
Email to send the information as an email attachment. Select a contact or enter an
email address, enter any additional information, and then touch Send . See
Compose and Send Email for details on sending email.
Gmail to send the information as a Gmail attachment. Address the message, add a
subject and a message, and then touch Send . See Send a Gmail Message for
details.
Messaging to send the information in a text message. Select a contact or enter a
wireless phone number or email address, enter any additional information, and then
touch . For more information on text messaging, see Text and Multimedia
Messaging.
Contacts 60
Accounts and Messaging
With wireless service and your phone’s messaging capabilities, you have the opportunity to
share information through many different channels and accounts, including Gmail (Google),
personal and corporate email, text and multimedia messaging, and social networking accounts.
Gmail / Google
You will need a Google Account to access several phone features such as Gmail, Google Maps,
YouTubeTM, and the Google Play applications. Before you are able to access Google
applications, you must enter your account information. These applications sync between your
phone and your online Google Account.
Create a Google Account
If you do not already have a Google Account, you can create one online or using your phone.
Note: Although you need a Gmail account to use certain features of your phone, such as
Google Play, you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign-in > Create an account now.
3. Follow the onscreen prompts to create your free account.
4. Look for an email from Google in the email box you provided, and respond to the email
to confirm and activate your new account.
Create a Google Account Using Your Phone
1. Touch > > Settings > Add account.
2. Touch Google and then touch New.
3. Enter your First name and Last name, and then touch .
4. Enter a desired Username, and then touch .
5. When prompted, enter and reenter a password, and then touch .
6. Enter a secondary email address to help you recover your password if you ever lose it,
and then touch .
Accounts and Messaging 61
Note: When setting up a new Google Account, either on your phone or online, you will be
prompted to add a secondary email address. Enter a second Gmail address or any other email
address from which you currently send and receive email. This address is used to authenticate
your account should you ever encounter problems or forget your password. It is strongly
encouraged for Android users so you can regain access to Google services and purchases on
your phone.
7. Follow the onscreen prompts to create your free account.
Sign In to Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these
instructions to sign in to your Google Account.
1. Touch > > Settings > Add account.
2. Touch Google, and then touch Existing.
3. Enter your Gmail username and password, and then touch .
4. Read and accept the Google Terms of Service, and then touch OK.
5. Select the Google services options, and then touch .
Access Gmail
Access your personal Gmail account directly on your phone.
1. Touch > > Gmail .
2. Do any of the following:
View more email messages: If the inbox is full, swipe your finger up the screen to
view more messages and conversations.
Read a new email message: Touch the unread message or the conversation with an
unread message (just-arrived items display in bold).
Select messages and conversations: Touch the box before the email or conversation.
View the inbox of your other Gmail account:
• Touch the account name at the top of the inbox, and then touch the account you
want to view.
Refresh the inbox: Swipe down to refresh the inbox.
Send a Gmail Message
Use your phone to send Gmail messages.
Accounts and Messaging 62
1. Touch > > Gmail .
2. In any folder, touch .
3. Enter the message recipient’s email address in the To field. If you are sending the email
message to several recipients, separate the email addresses with a comma. As you
enter email addresses, any matching addresses from your contacts list are displayed.
Touch a match to enter that address directly.
4. If you want to send a carbon copy (Cc) or a blind carbon copy (Bcc) of the email to other
recipients, touch > Add Cc/Bcc.
5. Enter the email subject, and then compose your email.
Note: If you want to attach a picture, touch > Attach picture. Locate and then touch the
picture you want to attach.
6. After composing your message, touch Send .
Note:
your draft messages, in the inbox, touch
Note:
While composing the message, touch >
To view your sent messages, in the inbox, touch
Save draft
(top of the Gmail screen), and then touch
Inbox
Inbox
to save it as a draft. To view
and then touch
Sent
.
Read and Reply to Gmail Messages
Your phone allows you to access, read, and reply to all your Gmail messages.
1. Touch > > Gmail .
2. Touch a message to display it.
Tip: You can also access new messages through the Notifications bar. When a new Gmail
message arrives, you’ll see the icon in the Notifications bar. The icon also displays the
number of new messages. Slide the bar down to display notifications. Touch a message to
display it.
3. To reply to or forward a message:
Touch to reply to the message.
Drafts
.
Touch >
Touch >
Accounts and Messaging 63
Reply all
Forward
to reply to all recipients.
to forward the message.
4. After composing your message, touch
Send
.
Use the Email application to send and receive email from your webmail or other accounts, using
POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs.
Add an Email Account
You can add several types of personal email accounts, such as POP3 and IMAP accounts, on
your phone.
Add an Email Account from the Settings Menu
1. Touch > > Settings > Add account > Email.
2. Enter the Email address and Password for the email account and then touch Next.
Touching Next prompts your phone to attempt a "regular" email setup and test the
incoming and outgoing servers.
If you have custom settings you need to configure, touch Manual setup and enter
your settings. These may include mail type, user name, password, server, security
type, etc.
3. Select your sync settings and then touch Next.
4. Enter the name to be displayed on your outgoing messages and touch
of the account is displayed.
Important:
asked to enter more details. You should get all pertinent information for the email account, such
as incoming and outgoing server settings, before you proceed.
If the account type you want to set up is not in the phone database, you will be
. The inbox
Next
Add an Email Account from the Email App
You can also set up email accounts directly from the Email app.
1. Touch > > Email .
2. Do one of the following:
If you have already added an email account, in your email inbox, touch >
Settings, and then touch ADD ACCOUNT.
3. Enter the Email address and Password for the email account and then touch Next.
Accounts and Messaging 64
Touching Next prompts your phone to attempt a "regular" email setup and test the
incoming and outgoing servers.
If you have custom settings you need to configure, touch Manual setup and enter
your settings. These may include mail type, user name, password, server, security
type, etc.
4. Select your sync settings and then touch Next.
5. Enter an account name and a display name and touch Next to complete setup.
Important: If the account type you want to set up is not in the phone database, you will be
asked to enter more details. You should get all pertinent information for the email account, such
as incoming and outgoing server settings, before you proceed.
Add a Corporate Account
If you synchronize your phone with your corporate account, you can read, manage, and send
email in the same easy way as with a POP3/IMAP account. However, you can also access
some powerful Exchange features.
Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your
company’s Exchange Server administrator for required account settings information.
1. Touch > >
2. Enter the
company's network administrator for further details:
3. Enter the
4. If your network requires SSL encryption, select the
check box and activate this additional level of security. If your exchange server requires
this feature, leaving this field unchecked can prevent connection.
Email address
Email address:
Password:
Username, Password, Server
Username:
Password:
Server:
mail.XXX.com. Obtain this information from your company’s network administrator.
Domain:
your exchange server remote email address. Typically it is in the form
enter your network domain.
Settings
your corporate email address.
typically your network access password (case-sensitive).
enter your network login username.
typically your network access password (case-sensitive).
>
and
Add account
Password
>
Corporate
information and then touch
, and
Domain
information:
Use secure connection (SSL)
.
. Consult your
Next
5. Touch
Accounts and Messaging 65
Next
.
6. If the onscreen activation disclaimer is displayed, touch
Next
.
7. Configure your
between your phone and server), and activate any other email settings, then touch
Note:
completion issues.
Note:
on your phone.
Signal interruptions or incorrect user name or password information can cause
8. Identify your new account with a unique name and touch
You can have multiple corporate email (Microsoft Exchange ActiveSync) accounts active
Incoming checking frequency, Days to sync
(days to synchronize
.
Next
Next
Compose and Send Email
Compose and send email using any account you have set up on your phone. Increase your
productivity by attaching files such as pictures or videos to your email messages.
1. Touch > > Email .
2. In any folder, touch .
Tip: Touch the account name at the top of the screen to switch to a different email account.
3. Fill in one or more recipients. You can:
.
Enter email addresses directly in the To field. If you’re sending the email to several
recipients, separate the email addresses with a comma. As you enter email
addresses, any matching addresses from your contacts list are displayed. Touch a
match to enter the address directly.
Tip: If you want to send a CC or a BCC of the email to other recipients, touch > Add
Cc/Bcc.
4. Enter the subject, and then compose your message.
5. To add an attachment, touch > Attach file. You can choose from Pictures, Videos,
Audio, or Others.
Touch to delete a selected attachment from your current email.
6. Touch to send the message immediately, or touch > Save draft to save it as a
draft.
Note: To open a draft email, touch Inbox (top of the Email screen) and then touch Drafts.
Accounts and Messaging 66
View and Reply to Email
Reading and replying to email on your phone is as simple as on your computer.
1. Touch > > Email .
2. On the email account inbox, touch the message you want to view.
Tip: Touch the account name at the top of the screen to switch to a different email account.
3. Touch , or touch > Reply all, to reply to the message.
Manage Your Email Inbox
Your email inbox provides management options for viewing and deleting your email messages.
View Your Email Inbox
1. Touch > > Email .
2. Touch the email account at the top of the screen to select a different inbox.
Refresh an Email Account
Whatever your automatic synchronization settings are, you can also synchronize your sent and
received email messages manually at any time.
■ While viewing the account you want to synchronize, touch .
Delete an Email Message
1. On the email account inbox, touch and hold the message you want to delete.
2. Touch .
Delete Multiple Email Messages
1. On the email account inbox, touch the check box next to the messages you want to
delete.
2. Touch .
General Email Settings
You can edit the general settings of your email.
1. Touch > > Email .
Accounts and Messaging 67
2. Touch > Settings > General. The following options are available:
Auto-advance: Choose which screen to show after you delete a message.
Message text size: Select the message text size.
Reply all: Check if you want to display “Reply all” option as default.
Ask to show pictures: Touch if you want to be asked before pictures in messages
are displayed.
Email Account Settings
You can edit settings for your individual email accounts, such as email address and password,
name display and signature, frequency of retrieval, and more.
Note: Available settings depend on the type of email account.
1. Touch > > Email .
2. Touch > Settings.
3. Select the email account you want to edit.
4. Set the following options. Some options are available to corporate accounts only:
Account name:
Your name:
Signature:
Quick responses: Edit the text you frequently insert when composing emails.
Inbox view: Select how the inbox is displayed from Normal view and Conversation
view.
Default account:
outgoing messages.
Inbox check frequency: Select the time interval used by your phone to check your
new emails from Automatic (Push), Never, Every 5 minutes, Every 10 minutes,
Every 15 minutes, Every 30 minutes, and Every hour.
Enable Peak-Time: Set the two sets of time intervals to check your new emails –
one for peak time and the other for off peak-time.
Edit your account name.
Edit the name displayed on your emails.
Create an email signature for your outgoing emails.
Check to assign this account as the default email used for
• Frequency during Peak-Time: Select the time interval used by your phone to
check your new emails during peak time.
Accounts and Messaging 68
• Frequency during Off Peak-Time: Select the time interval used by your phone
to check your new emails during off peak time.
• Peak-Time schedule: Set a period of time to be the peak time according to the
days of the week.
Days to sync: Set a period of time to synchronize your account.
Sync email: Check to synchronize your email.
Sync contacts: Check to synchronize your contacts.
Sync calendar: Check to synchronize your calendar.
Download attachments:
via Wi-Fi.
Email notifications:
when a new mail is received.
•
Choose ringtone:
Vibrate: Select a vibration pattern for new email messages.
Incoming settings:
password, and other incoming connection parameters (ex: IMAP server).
Outgoing settings: Adjust the outgoing email parameters, such as username,
password, and other outgoing connection parameters (ex: SMTP server).
Out of office settings:
automatically while you are out of the office.
Remove account: Touch to remove the account.
Check if you want to automatically download attachments
Check to display the email notification icon on the status bar
Select a ringtone for new email messages.
Adjust the incoming email parameters, such as username,
Set your current status and your message to reply
Delete an Email Account
If you no longer want an email account on your phone, you can delete it through the mail
settings menu.
1. Touch > > Email .
2. Touch > Settings.
3. Select the account you want to delete.
4. Touch Remove account > OK.
Accounts and Messaging 69
Text and Multimedia Messaging
With Text Messaging (SMS), you can send and receive instant text messages between your
wireless phone and another messaging-ready phone.
Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video
files, picture slideshows, contact cards (vCard), or appointments (vCalendar).
See your service plan for applicable charges for messaging.
Send a Text Message
Quickly compose and send text messages on your phone.
1. Touch > > Messaging .
2. On the Messaging screen, touch . The Compose screen opens.
3. Fill in one or more recipients. You can:
Enter phone numbers directly in the Enter recipient field. If you’re sending the
message to several phone numbers, separate the phone numbers with a comma. As
you enter information, any matching phone numbers from your contacts list are
displayed. Touch a match to enter that number or address directly.
4. Touch the “Type message” box and then start composing your message.
5. When done, touch to send the text message.
Accounts and Messaging 70
Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you can send a multimedia message
(MMS) with pictures, recorded voices, audio or video files, or slideshows.
1. Touch > > Messaging .
2. On the Messaging screen, touch . The Compose screen opens.
3. Fill in one or more recipients. You can:
Enter phone numbers directly in the Enter recipient field. If you’re sending the
message to several phone numbers, separate the phone numbers with a comma. As
you enter information, any matching phone numbers from your contacts list are
displayed. Touch a match to enter that number or address directly.
Note: You can add a subject line by touching > Add subject.
4. Touch the “Type message” box, and then start composing your message.
5. Touch and select from the following file attachments:
Pictures: Selects an app and then select a stored picture to attach.
Capture picture: Takes a picture to attach.
Videos: Selects an app and then select a stored video to attach.
Capture video: Records a video to attach.
Audio: Selects an app and then select an audio file to attach.
Record audio: Records an audio file to attach.
Slideshow: Opens the Edit slideshow screen. See Create a Slideshow for details.
Contact (vCard): Opens People to select one or more contact entries and attach
them.
Event (vCalendar): Opens Calendar to select an event entry and attach it.
6. To make changes to your attachment, touch .
7. When done, touch to send the MMS message.
Accounts and Messaging 71
Create a Slideshow
In a multimedia message, you can add slides, each containing a picture, video, or audio.
1. In the multimedia message you’re composing, touch > Slideshow.
2. To compose your slideshow, do any of the following:
Touch
added, similar to a playlist.)
Touch the created slide (example, Slide 1), touch Add picture, select an app to use,
and then select the picture you want to add to the slide.
Touch the “Type message, or leave blank” box to add a caption.
Touch
picture or
Touch for more options.
3. When you have finished composing the multimedia message, touch .
Add slide
Preview
Remove slide
to create a new slide. (This is a placeholder for new images to be
to preview the slide,
to remove the selected slide.
Replace picture
to delete the currently selected
Save and Resume a Draft Message
While composing a text or multimedia message, touch
draft.
To resume composing the message:
>
to save your message as a
Yes
1. Touch > >
2. On the Messaging screen, touch the message to resume editing. “Draft” in red appears
at the right of the message in the list.
3. When you finish editing the message, touch or .
Messaging
.
New Messages Notification
Depending on your notification settings, the phone will play a ringtone, vibrate, or display the
message briefly in the status bar when you receive a new text or multimedia message. To
change the notification for new text and multimedia messages, see Text and MMS Options for
details.
Accounts and Messaging 72
A new message icon ( ) also appears in the notifications area of the status bar to notify you
of a new text or multimedia message. The Messages application icon (if shown on the Home
screen) also displays the number of new messages .
To open the message, touch and hold the status bar, and then slide the status bar down to open
the Notifications panel. Touch the new message to open and read it. For information on reading
and replying to messages see “Manage Message Conversations” in this chapter.
Manage Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are
grouped into conversations or message threads in the Messaging screen. Threaded text or
multimedia messages let you see exchanged messages (similar to a chat program) with a
contact on the screen.
Read a Text Message
■ Do one of the following:
On the Messaging screen, touch the text message or message thread to open and
read it.
If you have a new message notification, drag the status bar down to open the
Notifications panel. Touch the new message to open and read it.
To return to the Messaging screen from a text message thread, touch .
Note: To view the details of a particular message, in the message thread, touch and hold the
message to open the options menu, and then touch View details.
Note: If a message contains a link to a Web page, touch the message and then touch the link to
open it in the Web browser.
Note: If a message contains a phone number, touch the message to dial the number or touch
and hold the message to add it to your contacts.
Note: If a message contains an email address, touch the message to compose a new email
message or touch and hold the message to add it to your contacts.
Combine and Uncombine Messages
When you receive segmented SMS messages, you can combine them into a single message.
You can also uncombine a combined message.
To combine segmented messages:
1. Touch > >
Accounts and Messaging 73
Messaging
.
2. On a message thread, touch > Combine all.
– or –
To combine specific messages only, on a message thread, touch and hold the message
and then touch Combine.
If you want to receive your messages combined, enable the
Tip:
feature. See Text and MMS Options.
To uncombine the combined message:
1. Touch > > Messaging .
2. On a message thread, touch > Uncombine all.
– or –
To uncombine specific messages only, on a message thread, touch and hold the
message and then touch Uncombine.
Long Message Re-assembly
View a Multimedia Message (MMS)
1. Touch > >
2. On the Messaging screen, touch a multimedia message or message thread to open it.
3. Touch the attachment to open it.
Messaging
.
4. To save the attachment to the storage card, touch and hold the message, and then
touch
Note: When Auto-retrieve in MMS settings is disabled, only the message header is downloaded.
To download the entire message, touch the Download button at the right side of the message.
For details, see Text and MMS Options.
Note: If you are concerned about the size of your data downloads, check the multimedia
message size before you download it.
Save attachment
on the options menu.
Reply to a Message
1. Touch > > Messaging .
2. On the Messaging screen, touch a text or multimedia message thread to open it.
Accounts and Messaging 74
3. Touch the text box at the bottom of the screen, enter your reply message, and then
touch or .
Note: To reply to a text message with a multimedia message, open the text message and touch
. The text message is automatically converted into a multimedia message
Delete a Message Thread
1. Touch > > Messaging .
2. On the Messaging screen, touch and hold the message thread that you want to delete.
The thread is highlighted and the number of the selected thread appears next to
Choose conversations. Touch another thread to select multiple threads.
3. Touch .
4. When prompted to confirm, touch Delete.
Delete All Message Threads
1. Touch > > Messaging .
2. On the Messaging screen, touch > Delete all threads.
3. Touch Delete. Any locked messages will not be deleted.
Delete a Single Message
1. While viewing a message thread, touch and hold the message that you want to delete.
2. From the options menu, touch
3. When prompted to confirm, touch
Delete
.
Delete
.
Delete Multiple Messages
1. While viewing a message thread, touch > Delete Message > Select message(s).
Select All messages to delete all messages.
2. Touch the message you want to delete.
The thread is highlighted and the number of the selected thread appears next to
Select message(s). Touch another message to select multiple messages.
Accounts and Messaging 75
3. Touch .
4. When prompted to confirm, touch
Delete
.
View Contact Information from a Message
When you have received a message from someone in your stored contacts, you can touch the
contact’s picture in the message thread to open a menu of options. Depending on the stored
contact information, you can view the contact details, phone or send an email message to the
contact, and more.
Text and MMS Options
The messages settings menu lets you control options for your text and MMS messages
including message limits, size settings, and notifications.
1. Touch > > Messaging .
2. On the Messaging screen, touch > Settings. You can set the following:
Storage
●
Delete old messages:
reached.
Automatically delete older messages when the set limits are
●
Text message limit:
conversation thread.
●
Multimedia message limit:
in each conversation thread.
Choose the maximum number of text messages to store in each
Choose the maximum number of MMS messages to store
Signature
■ Signature: Select this option if you want to create a signature at the end of your
outgoing text messages.
Text Message
■ Long Message Re-assembly: Select this option to reassemble multi-segmented
messages and receive it as a single message.
MMS
● Group messaging: Select this option to use MMS to send a single message when there
are multiple recipients.
●
Auto-retrieve:
completely. When selected, the multimedia message header plus the message body and
Select this option to automatically retrieve all your multimedia messages
Accounts and Messaging 76
attachments will automatically download to your phone. If you clear this check box, only
the multimedia message header will be retrieved and shown in your Messaging screen.
Roaming auto-retrieve: Automatically retrieve all your messages completely when
roaming. This may incur significant phone charges.
Notifications
●
Notifications:
when a new text or multimedia message arrives.
● Sound: Select a ringtone that is specific to new text and multimedia messages. Note
that the ringtone briefly plays when selected.
● Vibrate: Select this option if you want the phone to vibrate when a new text or
multimedia message arrives.
Select this option if you want to receive a notification in the status bar
Set Emergency Alerts
Your phone is compatible with federally supervised cell phone alert services to send out
broadcast SMS messages for public warning.
1. Touch > > Emergency Alerts .
– or –
Touch > > Messaging , and then touch > Emergency Alerts.
2. Touch > Settings. You can set the following:
Presidential: Receives an emergency presidential alert. (Presidential is always
grayed out [not selectable] and cannot be excluded.)
Imminent Threat - Extreme: Select this option if you want to receive emergency
alerts of extreme emergency situations (extraordinary threats to life or property).
Imminent Threat - Severe: Select this option if you want to receive emergency
alerts of severe emergency situations (significant threats to life or property).
Amber: Select this option if you want to receive alerts related to missing or
endangered children.
Emergency Alerts Test: Select this option if you want to receive a test message to
make sure that the alert messages can be successfully received.
Emergency Alerts Exercise: Select this option if you want to receive a test
message to make sure that the alert messages can be successfully received.
Accounts and Messaging 77
Help: Displays the help information for Emergency Alerts.
Notifications: Select this option if you want to receive a notification in the status bar
when an emergency alert is received.
Sound: Set a notification sound to play when an emergency alert is received.
Vibrate: Select this option to set your phone to vibrate when an emergency alert is
received.
Alert reminder: Select the alert reminder time from Once, Every 2 minutes, Every
15 minutes, or Off.
Emergency notification preview: Select this option to play a sample emergency
alert tone.
Speak alert message: Select this option to use the text-to-speech feature on your
phone to read the emergency alert out when it is received.
3. When you are done, touch to return to the Emergency Alerts main screen.
Social Networking Accounts
Stay in touch on the go with all your social networking accounts. Post updates on Facebook and
Twitter®, review your LinkedIn contacts, see what everyone’s talking about from YouTube, and
more.
Post updates, read what your friends are up to, upload pictures and check-ins, and more with
on-the-go Facebook access.
Install the Facebook App on Your Phone
Before you use Facebook on your phone, you must download and install the app from the
Google Play Store app.
Touch > > Play Store . 1.
Touch the Search icon and search for "facebook". 2.
Touch Facebook from the results list. 3.
Touch INSTALL, and then touch ACCEPT. 4.
When the download has completed, touch OPEN. To open the app from the home 5.
screen, touch > Facebook .
Accounts and Messaging 78
Sign in to Your Facebook Account from Account Settings
1. Touch > > Settings > Add account.
2. Touch Facebook.
3. Touch Sign Up for Facebook on the main Facebook home page.
4. Enter your Facebook details and touch Sign Up.
5. Follow the onscreen prompts to complete.
Google+
With Google+ you can check your friends’ updates, post updates of your own, and chat with
friends in your Google+ circles.
1. Sign in to your Google Account. See Create a Google Account.
2. Touch > > Google+ .
3. If you are signed into more than one Google Account, select the account you would like
to use with Google+.
4. Follow the onscreen instructions to use Google+.
YouTube
YouTube is a video sharing website on which users can upload and share videos. The site is
used to display a wide variety of user-generated video content, including movie clips, TV clips,
and music videos, as well as video content such as video blogging, informational shorts and
other original videos.
Open YouTube
■ Touch > >
Terms of Service may appear. Touch
Note:
YouTube
Watch YouTube Videos
1. On the YouTube screen, touch a video.
2. Touch the screen to show the progress bar at the bottom. Touch the screen while the
bar is displayed to pause/play the video. Move the slider on the bar to the left or right to
rewind or fast-forward the video.
.
Accept
, if you agree to the Terms of Service.
Accounts and Messaging 79
Search for Videos
1. On the YouTube screen, touch at the upper right of the screen to open the search
box.
2. Enter the keyword to search. Search results appear below the search box.
3. Touch one of the results, or touch on the keyboard.
Scroll through the results and touch a video to watch it
Accounts and Messaging 80
Apps and Entertainment
All your phone’s features are accessible through the Apps list.
Note: Available applications and services are subject to change at any time.
Google Play Store
Google Play™ is the place to go to find new Android apps, books, movies, and music for your
phone. Choose from a wide variety of free and paid content ranging from productivity apps and
games to bestselling books and blockbuster movies and music. When you find what you want,
you can easily download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s
Wi-Fi or 3G or 4G LTE data connection and sign in to your Google Account. See Web and Data
and Sign In to Your Google Account for details.
Important: Our policies often do not apply to third-party applications. Third-party applications
may access your personal information or require us to disclose your customer information to the
third-party application provider. To find out how a third-party application will collect, access, use,
or disclose your personal information, check the application provider’s policies, which can
usually be found on their website. If you aren’t comfortable with the third-party application’s
policies, don’t use the application.
Find and Install an App
When you install apps from Google Play app and use them on your phone, they may require
access to your personal information (such as your location, contact data, and more) or access
to certain functions or settings of your phone. Download and install only apps that you trust.
1. Touch > > Play Store .
2. When you open the Google Play Store app for the first time, the Terms of Service
window will appear. Touch OK to continue if you agree to the Terms of Service.
3. Browse through the categories (APPS, GAMES, MOVIES & TV, or BOOKS), find an
app you're interested in, and touch the name.
Note: The Google Play Store screen shots and options may vary depending on the version
installed on your phone. Your Google Play Store app will update automatically when available.
4. Touch an app to read a description about the app and user reviews.
Tip: Once you've find the ones you like, you can add it to your wishlist by touching the Wishlist
icon at the top area of the screen for future reference.
Apps and Entertainment 81
5. Touch INSTALL (for free applications) or the price button (for paid applications).
Note: You need a Google Wallet account to purchase items on Google Play. See Create a
Google Wallet Account to set up a Google Wallet account if you do not have one.
6. The subsequent screen notifies you whether the app will require access to your personal
information or access to certain functions or settings of your phone. If you agree to the
conditions, touch ACCEPT to begin downloading and installing the app.
If you selected a paid app, after touching ACCEPT, follow the onscreen instructions
to add a payment method and complete your purchase.
Warning: Read the notification carefully! Be especially cautious with applications that have
access to many functions or a significant amount of your data. Once you touch OK on this
screen, you are responsible for the results of using this item on your phone.
Create a Google Wallet Account
You must have a Google Wallet account associated with your Google Account to purchase
items from the Google Play Store app.
Do one of the following:
■ On your computer, go to google.com/wallet to create a Google Wallet account.
– or –
■ The first time you use your phone to buy an item from Google Play, you’re prompted to
enter your billing information to set up a Google Wallet account.
Warning: When you’ve used Google Wallet once to purchase an application from the Google
Play Store app, the phone remembers your password, so you don’t need to enter it the next
time. For this reason, you should secure your phone to prevent others from using it without your
permission. (For more information, see Screen Lock.)
Google Play Store Menu Options
The Google Play store app offers additional menu options for you to use.
■ In the Google Play Store main page, touch the three-line icon to display the following
options:
Store home to return you to the Play Store main page.
My Apps to display the content you have installed in Google Play Store.
My Wishlist to view apps that you have previously added to your wishlist.
Redeem to redeem Google Play gift cards.
Apps and Entertainment 82
Note: The available options will vary depend on which area of the Google Play Store you are in.
Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 24 hours of the purchase.
Your credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can’t request a refund a second
time.
1. Touch > > Play Store .
2. Touch > My apps.
3. Touch the app to uninstall for a refund. The details screen for the app opens.
4. Touch Refund. Your app is uninstalled and the charge is cancelled.
Open an Installed App
There are options for opening an installed app.
1. Touch > .
2. Locate the app, and then touch the icon.
– or –
1. Touch > > Play Store .
2. Touch > My apps > INSTALLED tab.
3. Touch the app and then touch OPEN to open it.
Uninstall an App
You can uninstall any app that you have downloaded and installed from Google Play.
1. Touch > > Play Store .
2. Touch > My apps > INSTALLED tab.
3. Touch the app you want to uninstall, and then touch UNINSTALL.
4. When prompted, tap OK to remove the app from your phone.
– or –
Apps and Entertainment 83
1. Touch > > Settings > Apps > DOWNLOADED tab.
2. Touch the app you want to uninstall, and then touch Uninstall.
3. When prompted, touch OK to remove the app on your phone.
Get Help with Google Play
The Google Play store app offers an online help option if you have questions or want to know
more about the app.
■ In the Google Play Store, touch > Help. The Web browser will take you to the
Google Play Help Web page.
Navigation
Your phone offers a number of location-based navigation programs to help you figure out where
you are and get you where you’re going.
Enable Location Access on Your Phone
Before using any location-based services, you must enable your phone’s GPS location feature.
1. Touch > >
2. Touch the on/off slider to turn Access to my location feature on.
3. Read the message and touch
4. Read the second message and touch
location
You also need to enable Google's location settings when you use any Google apps for locationbased services.
To let Google apps access your location:
1. Touch > >
– or –
From the Maps main screen (see Google Maps), touch
settings
.
if you have not set up a Google Account.
Settings
Settings
>
Agree
>
Location access
to enable
Agree
Google
GPS satellites
to enable
>
Location settings
.
.
Wi-Fi & mobile network
.
>
Settings
>
Location
2. Touch the on/off icon next to Access my location to enable the feature.
Apps and Entertainment 84
Google Maps
Use the Google Maps app to determine your location, find directions, browse local businesses
and attractions, rate and review places, and more.
Enable Location Access on Your Phone
Before using any location-based services, you must enable your phone’s GPS location feature.
For more information about location access, see Location Access.
1. Touch > > Settings > Location access.
2. Touch Access to my location to turn location access on. Read the onscreen disclaimer
and touch Agree.
3. Select the check boxes for your location options.
GPS satellites uses GPS to provide location accurate to street level.
Wi-Fi & mobile network location uses Wi-Fi and mobile networks to determine
location.
Use Google Maps
1. Touch > > Maps .
2. When you open the Google Maps apps for the first time, the Welcome to Google Maps
screen will appear. Touch Accept & continue if you agree to the Terms of Service and
Privacy Policy.
If you are not signed in to a Google Account, sign in to or create a Google Account
by touching Sign in > Add Account > Existing or New and following the onscreen
instructions. See Sign In to Your Google Account.
If you are signed in to a Google Account, touch Skip when you are prompted to
select whether to enhance your Google Maps experience.
3. Do any of the following:
To move in any direction, drag or flick the map.
Use the spread and pinch gestures to zoom in and out on the map. To zoom in,
double-touch the target place on the map.
Find Your Current Location
Don’t forget to set your location sources.
Note:
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On the Google Maps screen, touch . A blue mark indicates your current location on the map.
This feature is available when location settings are enabled. See Move or Remove Items on the
Home Screen.
Search Maps
1. On the Google Maps screen, touch on the search box.
2. Type the place that you want to search. You can enter an address, a city, or type of
establishment.
3. Touch a matching result on the drop-down list. A red callout label appears on the map
to indicate the location.
4. Touch the red callout to open the menu for the location.
– or –
1. On the Google Maps screen, touch on the search box.
2. Touch the Explore nearby banner and choose places to eat, drink, play, shop and sleep.
Below the Explore nearby banner, find other services such as convenience stores,
post offices, petrol stations, and more.
3. Touch a location to see it on the map or get directions.
To clear your search, touch to the right of the search box.
Layer and Additional Options
Layers allow you to view locations and additional info overlaid on the map.
■ To access available layer and additional options menu, touch the three-line icon in the
bottom-left corner of the Maps screen.
A menu with available layers for your map will appear. Touch the name of the layer
that you'd like to turn on for your map (e.g. Traffic).
For additional options, touch Settings, Help, or Send feedback.
Get Directions
1. On the Google Maps screen, touch .
2. Do one of the following:
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Select the way to get to the destination (by car, by train, by bicycle, or by foot).
The starting point is set to your current location as default. Touch
change your starting point place.
Touch
from your history list.
Touch to switch the starting point and destination.
Touch one of the offered route options to get more details.
Choose destination…
and type your destination or touch the destination
My Location
to
Music
Your phone lets you discover, download, and listen to your favorite music through a variety of
applications.
Google Play Music App
The Google Play Music app lets you browse, shop, and play back songs purchased from
Google Play as well as songs you have loaded from your own music library. The music you
choose is automatically stored in your Google Play Music library and instantly ready to play via
streaming or download.
For more information about Google Play Music, visit play.google.com/about/music.
Note: For information about loading music onto your phone, see Transfer Files Between Your
Phone and a Computer.
Note: If you have signed up for Google Music™, the first time you open the Play Music
application you will be prompted to select the account whose online music library you want to
access from the Google Play Music application. Follow the onscreen instructions to continue.
Play Music with Google Play
1. Touch > > Play Music .
2. The Listen Now screen appears. Find music based on what you’ve recently listened to,
artists you like, and music that you've purchased recently.
3. Touch the Menu icon next to the featured music for playback options:
Add to queue to add an album or song to the end of your current playback queue.
Keep on device to save music to your phone so that you can listen to music even
when you don’t have a data connection.
Add to playlist to add the song to the playlist.
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Go to artist to visit your library to find music by the same artist.
Shop for Music from Google Play Music
1. Touch > > Play Music .
2. Touch the search icon in the top right-hand corner of the screen to search through
your available songs.
3. Type the name of an artist, album, song, or playlist. Matching songs are displayed in a
list below the search box.
4. Touch a matching song to play it, touch a matching album, artist or playlist to view a list
of its songs.
Google Play Music Tab Options
1. Touch > > Play Music .
2. Touch the three-line icon in the top bar to open the side menu.
3. Touch one of the following tabs to manage and navigate through Play Music:
Listen Now: Makes it easy to figure out what to play next.
My Library: Lets you browse through your music categories (GENRES, ARTISTS,
ALBUMS, and SONGS).
Playlists: Lets you create your own playlist and play it back.
Google Play Music Options
1. Touch > > Play Music .
2. On the Play Music main screen, touch and choose from the following options:
SETTINGS to access your Google Play Music settings.
HELP to display application help information.
Google Play Movies & TV App
The Google Play Movies & TV app lets you connect to Google Play, download a movie or TV
show, and then watch it instantly. Choose from thousands of movies and TV shows, including
new releases and HD titles, and stream them on your Android phone. Previously rented or
purchased titles are automatically added to your library across your phones or other Android
devices.
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For more information about Google Play Movies & TV, visit play.google.com/about/movies.
Touch > > Play Movies & TV . 1.
Sign in to your Google Account if you have not already done so.
Follow the onscreen instructions for viewing movies. 2.
In the top bar, touch an option to see what’s available. 3.
Touch the Watch Now tab to see a selection of movies available for purchase.
Touch the My Movies tab to view movies you have on your phone or memory card.
Touch the My TV Shows tab to view TV shows you have on your phone or memory
card.
Touch the Shop tab to open the Play Store app and find items.
Google Play Books App
With Google Play Books, you can shop the world's largest selection of e-books and read them
anywhere you like. Search and preview millions of books online.
1. Touch > > Play Books .
2. Follow the onscreen instructions.
3. In the top bar, touch an option to see what’s available.
Touch the Read Now tab to see a selection of books available for purchase.
Touch the My Library tab to read books you have on your phone or memory card.
Touch Shop tab to open the Play Store app and find items.
Google Play Newsstand App
Google Play Newsstand allows you to discover more of the news and have them available to
read on your phone at any time or any place.
1. Touch > > Play Newsstand .
2. Follow the onscreen instructions.
3. In the top bar, touch an option to see what’s available.
Touch the Read Now tab to find articles recommended.
Touch the My News tab to organize your subscriptions and categories.
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